Instruction/ maintenance manual of the product BL490C G6 HP (Hewlett-Packard)
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HP Pr oL ian t BL4 9 0c G6 Se r v er Blade Us er Gui de Abstract This document is for the person wh o installs, administers, and troubleshoots servers an d storage systems. HP assumes you are quali fied in the servicing of comp uter equipment and trained in recognizing hazards in p roducts with hazardous energ y levels.
© Copyright 2009, 2011 Hewlett- Packard Development Company, L.P. The information contained herei n is subject to change without notice . The only warranties for HP products and services a re set forth in the express warranty statements accompanyin g such products and services.
Contents 3 Con tents Component identification ............................................................................................................... 6 Front panel co mponents ...................................................................
Contents 4 Accessing a server blad e with local media devices ............................................................................ 40 Configuration and utilities .................................................................................
Contents 5 Battery replacement .................................................................................................................... 77 Regulatory complian ce notices .....................................................................
Component ident ification 6 C om ponen t i dentif i cati on F ront panel comp onents Item Description 1 HP c - Class Blade SUV Cabl e connector 2 Serial label pull tab 3 Server blade release lever but.
Component ident if ication 7 Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote mana gement 2 Internal health LED Green = No rmal Flash.
Component ident ification 8 Item Description 11 Mezzanine connector 1 (Type I only) 12 Mezzanine connector 2 (Type I or Type II) 13 TPM conne ctor 14 System maintenance switch 15 Processor socket 2 16 Processor socket 1 The symbols correspond to the symbols loca ted on the interconnect b ays.
Component ident ification 9 3. Remove the a ccess panel (on page 13 ). 4. Change position 6 of the system maintenance switch to on. 5. Install the access panel (on page 13 ). 6. Install th e server blade in the enclosure a nd power up the serv er blade.
Component ident ification 10 H P c - Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the S UV connector on the server blade front panel 2 Video For connecting a vid e.
Operations 11 Oper ati ons P ower up the server blade The HP BladeSyste m Onboard Administrator initiates an au tomatic power - up sequence when the server blade is insta lled. If the def ault setting is changed, use one of the follow ing methods to power up the server blade: • Use a virtual power b utton selection through iL O 2.
Operations 12 • Use the HP BladeSys tem Onboard Administr ator GUI to initiate a shutdown : a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays ite m. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled sh utdown of applications and the OS.
Operations 13 R emove the access pa nel To remove the component: 1. Power down the serv er blade (on page 11 ). 2. Remove the server bl ade (on page 12 ). 3. Press the ac cess panel relea se button. 4. Slide the access pane l towards the rear of the server bl ade, and then lift to remo ve the panel.
Setup 14 S etup O verview To install a se rver blade, co mplete the foll owing steps: 1. Install and configure an HP BladeSystem c - Class encl osure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network.
Setup 15 I nterconnect bay numbering and device mapping • HP BladeSystem c70 00 Enclosure To support network connections fo r specific signals, install an interconnect module in the bay co rrespondin g to the embed ded NIC or mezzan ine signals.
Setup 16 • HP BladeSystem c30 00 Enclosure and Tower En closure Server blade sign al Interconnect bay number Interconnect bay label Notes Flex- 10 NIC 1, 2 (embedded) 1 — Mezzanine 1 2 Four port c.
Setup 17 C onnecting to the n etwork To connect the HP BladeSystem to a ne twork, each enclosure must be configured with network interconnect devices to ma nage signals between the serv er blades and t he external networ k.
Setup 18 2. Remove the e nclosure conn ector cover. 3. Prepare the server blade for installation..
Setup 19 4. Install th e server blade. C ompleting the con figuration To complet e the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.
Hardware options installation 20 H ar d w ar e optio ns ins tallati on Introduction If more than one option is bei ng installed, read the insta llation instructions for al l the hardware options a nd identify simila r steps to streamline the ins tallation process.
Hardware options installation 21 For hard dri ve connector locations, see " System board components (on page 7 )." 6. Connect and route the cables. 7. Install the access panel (on page 13 ). 8. Install the server blade (" Installing a server blade " on p age 17 ).
Hardware options installation 22 • Single - and dual - rank PC3 - 10600 (DDR - 1333) DIMMs operating at 1333 and 1066 MHz • Quad - rank PC3 - 8500 (DDR - 1067) DI MMs operating at 1066 MHz Dependi.
H ardware options installation 23 The memory subsystem may be populated with eithe r RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DI MM characterist ics, use the l abel attached to t he DIMM and the foll owing illustration an d table.
Hardware options installation 24 For the latest memory configuration information, see the QuickSpecs on the HP website ( http://www.hp.com ). RDIMM maximum memory conf igurations The following ta ble lists the maximum mem ory configuration possib le with 8 - GB RDIMMs.
Hardware options installation 25 G eneral DIMM slot popul ation guidelines Observe the follow ing guidelines for all AMP mod es: • Populate DIMM slot s for a processor only if the proc essor is installed.
Hardware options installation 26 • Always install D IMMs in channels 1 and 2 for each in stalled processor. • Do not install DIM Ms in channel 3 for any processo r. • DIMMs installed on channel 1 and channel 2 of an in stalled processor m ust be identical.
Hardware options installation 27 • Observe the general DIMM slot popula tion guidelines (on page 25 ). • Always install D IMMs in channels 1 and 2 for each in stalled processor. • Do not install DIM Ms in channel 3 for any processo r. • DIMM configuration on channel 1 and channel 2 of a processor must be identica l.
Hardware options installation 28 WARNING: To reduce the risk o f personal inj ury from hot surface s, allow the driv es and the internal system components to cool before touchi ng them. To install the component: 1. Power down the serv er blade (on page 11 ).
Hardware options installation 29 7. Install the DIMM. 8. Install th e DIMM baffle. 9. Connect the hard drive c ables. 10. Install the access panel (on page 13 ).
Hardware options installation 30 5. Remove the heatsink blank. Retain the heatsink blank for fu ture use. CAUTION: Failure to completely open t he processor locking lever p revents the processor fr om seating during installation, leading to hardware damage.
Hardware options installation 31 7. If the processor has separated from the installation tool, carefull y re - insert the processor in the tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
Hardware options installation 32 8. Align the process or installation tool with the socket, and then install the processor. THE PINS ON TH E SYSTEM BOARD AR E VERY FRAGILE AND E ASILY DAMAGED . CAUTION: THE PINS ON THE SYSTEM B OARD ARE VERY FRAGIL E AND EASILY DAMAGED.
Hardware options installation 33 9. Press the tabs on the processor install ation tool to separate it from the processor, and then remove the tool. 10. Close the pro cessor socket retaining bra cket and the proce ssor locking l ever. The processor sock et cover is automatically ejected .
Hardware options installation 34 11. Remove the t hermal inter face protective cover from the heat sink. CAUTION: To avoid damage to the system board, processor socket, and s crews, do not overtighten the heatsink s crews. Use the wren ch supplied w ith the system to red uce the possibil ity of overtightening the screws.
Hardware options installation 35 • Install Type II mezzan ine cards only on mezzanine 2 c onnector. Optional mezzanine cards enable network connectivity and provide Fi bre Channel support. For mezzanine card locations, see the system board c omponents (on page 7 ).
Hardware options installation 36 HP Trusted Platf orm Module option Use these in structions to in stall and enab le a TPM on a suppor ted server b lade. This proc edure includes thr ee sections: 1. Installing the Trusted Platform Module board (on page 36 ).
Hardware options installation 37 CAUTION: Any attempt to remo ve an installed TPM from the sys tem board breaks or disfigures the TPM security r ivet. Upon locating a broken or d isfigured rivet on an insta lled TPM, administrat ors should consider the system compromised and take appropriate measures to ensur e the integrity of the system data.
Hardware options installation 38 key/passw ord is required to enter Recovery Mode a fter BitLocker ™ detects a poss ible compromise of sy stem integrity. To help ensure ma ximum security, observ e the following guidel in es when retainin g the recovery key/password: • Always store the re covery key/password in multiple locations.
Cabling 39 C abling H ard drive cabling CAUTION: When routing cables, always be sure that the c ables are not in a position where they can be pinched or c rimped.
Cabling 40 Numerous con figurations are possib le. This section off ers two possible confi gurations. For mor e information, see " USB support and functionali ty (on p age 54 )." A ccessing a server blade with local KVM For this configurat ion, a USB hub is not neces sary.
Cabling 41 3. Connect a USB hub to one USB connector. 4. Connect the following to the USB hub: o USB CD/DVD - ROM drive o USB keyboard o USB mouse o USB diskette Item Description 1 Monitor 2 USB mouse.
Configuration and utilities 42 C onf i gur atio n and utiliti e s S erver blade deploy ment tools S oftware drivers and additional components HP offers the followin g additional software comp onents f.
Configuration and utilities 43 The c - Class tab en ables you to control sp ecific settin gs for the HP Bla deSystem. iLO 2 a lso provides web - based status for the HP Blade System configuration. For detailed informa tion about iLO 2, refer to th e HP Integrated Lights - Out User Guide on the HP websit e ( http://www.
Configuration and utilities 44 o Any of the followi ng Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows ® users only 1.4.2 for Linux user s only Access the Java™ Runtime Environment versions at the HP website ( http:/ /java.
Configuration and utilities 45 D eployment methods Four primary deploy ment methods are supported: IMPORTANT: To deploy a se rver blade without the HP Insight Control server deployment, create a b ootable diskette or imag e of a bootable diskette.
Configuration and utilities 46 S martStart Scripting T oolkit The SmartStart Scri pting Toolkit is a server deploy ment product that allows you to bui ld an unattended automated insta llation for high - volume server deployments. T he SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, DL, and S L ser vers.
Configuration and utilities 47 To deploy with a boot CD: 1. Use the HP c - Class Blade SUV Cable to connect a USB CD - ROM drive to the serv er blade. Refe r to " Connecting locally t o a server blade with vid eo and USB devices (on page 39 )." 2.
Configuration and utilities 48 i LO virtual flop py To deploy with a boot diskette: 1. Do one of the followin g: o Insert the b oot diskette int o the client PC usin g the iLO 2 Remot e Console. o Use iLO 2 to creat e an image file of th e boot diskette.
Configuration and utilities 49 SmartStart a ssists the deployment process by performing a wide range of configurat ion activities, including: • Preparing the system f or installing "off - the -.
Confi guration and u tilities 50 A uto - configuration process The auto - configuration process automatically runs when you boot the server for the first time. During the power - up sequence, the system ROM automatically configures the entire system without needing any intervention.
Configuration and utilities 51 C onfiguring mirrored memory To configure mirr ored memory: 1. Install the require d DIMMs (" Installing DIMMs " on page 27 ). 2. Access RBSU by pressing the F9 key d uring power - up when the prompt is displ ayed.
Configuration and utilities 52 • Mozilla Firefo x 2.0 or later For Linux servers, see the README.TXT file for add itional browser and supp ort information. For more informa tion, see the Configuring Arra ys on HP Smart Array Contro llers Reference Guide on the Documentation CD or the HP website ( http://www.
Configuration and utilities 53 M anagement tools A utomatic Server Reco very ASR is a feat ure that cause s the system to r estart when a catastrophic op erating system error occurs, such as a blue sc reen, ABEND, or panic.
Configuration and utilities 54 E rase Utility CAUTION: Perform a b ackup before run ning the Syst em Erase Utilit y. The utility s ets the system to its original factory sta te, deletes the current hardware configuratio n information, includ ing array setup and disk partitioning, and erases all co nnected hard drives completely.
Configuration and utilities 55 I nternal USB functionality An internal USB con nector is available for use with s ecurity key devices and USB drive keys . This solution provides for use of a perman ent USB key installed in the internal connecto r, avoiding issues of clearan ce on the front of the rack and physical access to s ecure data.
Configuration and utilities 56 HP Insight Server Migr ation software for P roLiant The HP Insight Server Migra tion software for ProLiant (SMP) enables administra to rs to upgrade or replace an existing server blade through server migration.
Configuration and utilities 57 • HP Insight Remote Su pport Advanced: This software provide s comprehensive remote monitoring and proactive servic e support for nearly all HP servers , storage, network, and SAN environme nts, plus selected non - HP servers that have a support oblig ation w ith HP.
Configuration and utilities 58 H P Smart Update Manager The HP Smart Update Manager enables system admi nistrators to upgrade ROM i mages efficiently across a wide range of server s and options.
Troubleshootin g 59 T r ou ble shooting T roubleshooting resources The HP ProLiant Serv ers Troubleshooting Guid e provides procedure s for resolving common prob lems and comprehen sive courses of act.
Troubleshootin g 60 Important safety informat ion Before servicing this product, read the Import ant Safet y Information docum ent provided wit h the server. S ymbols on equipment The following sym bols may be placed on equipment to indicate the presence of pot entially hazardous conditions.
Troubleshootin g 61 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure tha t: • The levelin g feet are exten ded to the floor. • The full weigh t of the rack rests o n the leveling feet . • The stabilizi ng feet are atta ched to the rack i f it is a single - rack installation.
Troubleshootin g 62 o HP recomm ends you ha ve access to the ser ver document ation for serv er - specific information. o HP recommends you have access to the SmartStart CD for value - added software and dri vers required during the troubleshooting process.
Troubleshootin g 63 Always use the recomm ended minimum config uration above before r emoving any processors. If you ar e unable to isol ate the issue with th e configuration abov e, you will then remov e all all but one of t he additional processo rs.
Troubleshootin g 64 do not provide a trouble shooting solution, follow the diagnostic ste ps in "General diagnosis flowchart (on page 65 )." The General dia gnosis flowchart is a gene ric tr oubleshooting process to be u sed when the problem is no t server - specific or is not easily categorized into the other flowcharts.
Troubleshootin g 65 G eneral diagnosis flowchart The General diagn osis flowchart provides a gen eric approach to troublesho oting. If you are unsure of the problem, or if th e other flowcharts do not fix the pr oblem, use the followin g flowchart.
Troubleshootin g 66 Item See 4 The most recent vers ion of a particular server b lade or option firmware is available on the HP Support website ( http://www.
Troubleshootin g 67 S erver blade power - on problems flowchar t Symptoms: • The server d oes not power on. • The system po wer LED is off or a mber.
Troubleshootin g 68 • The health LED is red or ambe r. NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e server documentation.
Troubleshootin g 69 P OST problems flowchart Symptoms: • Server does not co mplete POST NOTE: The serv er has completed POST when the sy stem attempt s to access the boot d evice.
Troubleshootin g 70 Item See 1 Server blade power - on proble ms flowchart (on page 67 ) 2 " POST error messages and beep codes (o n page 75 )" 3 "Video proble ms" in the HP ProLia.
Troubleshootin g 71 O S boot problems flowchart There are two ways to use SmartStart when diagnosing OS boo t problems on a server blade: • Use iLO to remotely attach virtu al devices to mount the SmartStart CD o nto the server blade. • Use a local I/O c able and drive to connect to th e server blade, and then restart the server blade.
Troubleshootin g 72 Possible caus es: • Corrupted OS • Hard drive subsyst em problem • Incorrect boot order setting in RBSU Item See 1 HP ROM - Based Setup Utility User Guide ( http://www.
Troubleshootin g 73 * See the server blade OS boot problems flowcha rt (on page 71 ) S erver fault indications flowchart Symptoms: • Server boots, but a fault event is re ported by Insight Managemen.
T roubleshooting 74 NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e server documentation. Possible caus es: • Improperly sea ted or faulty internal or exte.
Troubleshootin g 75 P OST error messages and beep codes For a complet e listing of error messages, refer to the "POST error m essages" in the HP ProLiant Servers Troubleshooti ng Guide located on the Documentation CD or on the HP website ( http://www.
Troubleshootin g 76 WARN ING: To avoid potenti al problems, ALWAYS read the warni ngs and cautionary information in the server documentation b efore removing, rep lacing, reseating, or modifying system components.
Battery replacement 77 B at ter y r e placem ent If the server bl ade no longer automatically displays the correct date and ti me, you may need to r eplace the battery that provides power to the real - tim e clock. Under normal use, b attery life is 5 to 10 years.
Regulatory comp liance notices 78 R egulator y co mpli ance noti ces R egulatory co mpliance identification numbers For the purpose of regulato ry compliance certificati ons and identification, t his product has been assigned a unique regulatory mo del number.
Regulatory comp liance notices 79 radio communicat ions. However, ther e is no guarantee that interfe rence will not occur in a pa rticular installation.
Regulatory comp liance notices 80 This Class A digital apparatus meets all requirements of the Canadian Interference - Ca using Equipment Regul ations. Cet appareil numérique de la classe A resp ecte toutes les ex igences du R èglement sur le m atériel brouil leur du Canada.
Regulatory comp liance notices 81 This symbol on the product or on its pac kaging ind icates that this product must not be dis posed of with your other househ old waste.
Regulatory comp liance notices 82 Class B equipment Chinese notice Class A equipment L aser compl iance This product may be pro vided with an optical stor age device (that is, CD or DVD drive) and/ or fiber optic transceiver.
Regulatory comp liance notices 83 For more information about battery replacement or proper disposal, contact an authori zed reseller or an authorized service provider.
Electrostatic dis charge 84 E lectr os tati c dis c har ge P reventing elect rostatic discharg e To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
Specifications 85 S pec if icati ons E nvironmental spec ifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non - operating - 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (82.
Technical su pport 86 T ec hnical su pport B efore you contact H P Be sure to have the follo wing information available before you call HP : • Technical support registration number (if applicabl e) .
Technical su pport 87 • Optional — Parts for whi ch customer self repair i s optional. Thes e parts are al so designed f or customer self repair. If, however, you require that HP replace them fo r you, there may or may not be additional cha rges, depending on the type of warranty servi ce designated for your product.
Technical su pport 88 R ipar a zi one da parte del c lie nt e Per abbreviare i te mpi di riparazione e garantire u na maggiore flessibilità nella sostituzione di p arti difettose, i prodott i HP sono realizzati con numer osi componenti che p ossono essere riparati di rettamente dal cliente ( CSR, Custom er Self Repair) .
Technical su pport 89 CSR - Teile werden abhä ngig von der Verfügbarkeit und vom Lief erziel am folgenden Geschäftsta g geliefert. Für bestimmte Standort e ist eine Lieferung am sel ben Tag oder innerhalb von vier Stunde n gegen einen Aufpreis verfügbar.
Technical su pport 90 Para obtener más i nformación acerca del programa de R eparaciones del propio cliente de HP , póngase en contacto con s u proveedor de servicios lo cal. Si está interesado en el programa para Norteamérica, vis ite la página web de HP s iguiente ( http://www.
Technical su pport 91 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças també m são projetadas para o reparo feito pelo clien te. No entanto, se desejar que a HP as substitua, pode have r ou não a cobrança de taxa adicional, depe ndendo do tipo de serviço de garantia destinado ao produto.
Technical su pport 92.
Technical su pport 93.
Acronyms and abbrevia tions 94 A c r on y ms and abbr e v iati on s ABEND abnormal end AMP Advanced Memory Protec tion ASR Automatic Server R ecovery CSR Customer Self Re pair DHCP Dynamic Host Config.
Acronyms and abbrevia tions 95 P2V physical to virtu al PMP Performance Manage ment Pack POST Power - On Self Test PSP ProLiant Support Pac k PXE Preboot Execution Environment RBSU ROM - Based Setup U.
Acron yms and abb reviations 96 VCA Version Contr ol Agent VM Virtual Machine WEBES Web - Based Enterp rise Service WfM Wired for Mana gement.
Index 97 A access panel 13 additional infor mation 59 Advanced ECC memor y 24, 25 ASR (Automatic Se rver Recovery) 53 authorized r eseller 86 auto - configuration proc ess 50 Automatic Server R ecover.
Index 98 Federal Communi cations Commission (F CC) notice 78, 79 firmware upgra de utility, troubleshoot i ng 59 flowcharts 63, 64, 65, 67, 69, 71, 73 front panel components 6 front panel LEDs 6 G gen.
Index 99 Power On/Standby button 6, 7 powering down 11 powering up 11, 49 power - on problems flowchart 67 preboot execution environment (PXE) 43, 45 pre - diagnostic steps 59 preparation procedu res .
Index 100 V video connector 10 video connector cabling 10 virtual CD/DVD - ROM 46 virtual floppy 48 W warnings 60 website, HP 86.
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