Instruction/ maintenance manual of the product BL465c HP (Hewlett-Packard)
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HP Pr oL iant BL4 6 5c G6 S er v er Blade User G u id e Part Number 574424-001 J une 2009 (First Edition).
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services a re set forth in the express warranty statements accompanying such produc ts and services.
Contents 3 Con t e nt s Component iden tifica tion ............................................................................................................... 6 Front panel compon ents ..............................................................
Contents 4 Software drivers and ad ditional components ..................................................................................... 37 HP BladeSystem c-Class Advanced ma nagement ...............................................................
Contents 5 Server fault indica tions flowchart ............................................................................................. ........ 68 POST error messages and beep codes ...............................................................
Component identification 6 C omponen t iden tif i cation Front panel components Item Description 1 Hard drive bay 1 2 Power On/Standby button 3 SUV connector* 4 Hard drive bay 2 5 Server blade handle .
Component identification 7 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Health LED Green = Normal F.
Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UI.
Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1 Hz) The drive is active, but a pred ictive failure alert has been received for this drive. Replace the drive as soon as possible.
Component identification 10 Item Description 13 DIMM slots (Processor 2 memory banks C and D) 14 HP Smart Array E200i ca che mo dule (under hard drive cage) 15 System board thumbscrew The symbols correspond to the symbols located on the inte rconne ct bays.
Component identification 11 Position Function Default 8 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON. HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connec.
Operations 12 Oper ati ons Power up the server blade The Onboard Administrator initiates an automatic power- up sequence when the server blade is installed. If the default setting is changed, use one of th e following methods to power up the server blade: • Use a virtual power button selection through iLO 2.
Operations 13 • Use the Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a cont rolled shutdown of applications and the OS.
Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 ). 3.
Setup 15 Setup Overview Installation of a server blade requires the f ollowing steps: 1. Install and configure an HP Bl adeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclos ure. 4. Connect the interconnect modules to the network.
Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 En closure To support network connect ions for specific signal s, install an interconnect module in the bay corresponding to the embedded NIC or mezzan ine signals.
Setup 17 • HP BladeSystem c3000 En cl osure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes NICs 1, 2 (embedded) 1 — Mezzanine 1 2 Four port cards conn.
Setup 18 Two types of interconnect modules are available for HP BladeSystem c-Class enclosure s: Pass-thru modules and switch modules. For more information about in terconnect module option s, see the HP website ( http://www.hp.com/go/bladesystem/interconnects ).
Setup 19 3. Prepare the server blade for installation. 4. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.
Hardware options installation 20 Har d w ar e optio ns inst allati on Introduction If more than one option is being installed, read the installation instructions fo r all t he hardware options and identify similar steps to stream line the installation process.
Hardware options installation 21 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs (" SAS and SATA hard drive LEDs " on page 8 ).
Hardware options installation 22 CAUTION: To avoid damage to the processor: • Handle the processor only by the edges. • Do not touch the bottom of the proces sor, especially the contact area. CAUTION: To prevent possible server blade malfunction, do not mix proc essors of diffe rent speeds or cache size s.
Hardware options installation 23 5. Remove the processor socket protective cover. Retain th e cover for future use. CAUTION: Failure to completely open t he proces sor retaining latch prevents the processor from seating during installation , leading to hardware damage.
Hardware options installation 24 7. If the processor has separated from the in stallation tool, carefully re-insert th e processor in the tool. 8. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is design ed to fit one way into the socket.
Hardware options installation 25 9. Press down firmly until the processor in stallation tool clicks and separates from the processor, and then remove the processor installation tool. 10. Close the processor retaining bracket and the processor retaining latch.
Hardware options installation 26 11. Remove the thermal interface prot ective cover from th e heatsink. 12. Align the slot in the heatsink with the tab on the processor retention bracket. CAUTION: Heatsink retaining screws should be tigh tened in diagonally o pposite pairs (in an "X" pattern).
Hardware options installation 27 Memory options You can expand server memory by installing PC 2-5300 Regist ered DDR2 SDRAM DIMMs. The server supports up to 32 GB of memory using ei ght 4-GB DIMMs (four DIMMs per processor). NOTE: The Advanced Memory Protection opti on in RBSU provides additional memory protection beyond Advanced ECC.
Hardware options installation 28 DIMM population order Configuration Bank A 1A and 2A Bank B 3B and 4B Bank C 5C and 6C Bank D 7D and 8D Single processor 1st 2nd — — Dual processor 1st 3rd 2nd 4th Installing DIMMs 1. Power down the server blade (on page 12 ).
Hardware options installation 29 6. Install the DIMM. 7. Install the air baffles. 8. Install the access panel (on page 14 ). 9. Install the server blade (" Installing a server blade " on page 18 ). Mezzanine card option Optional mezzanine cards are classified as Type I mezzanine card s and Type II mezzanine cards.
Hardware options installation 30 4. Remove the mezzanine con nector cover. 5. Install the mezzanine card. Press down on the conne ctor to seat the board. 6. Install the access panel (on page 14 ). 7. Install the server blade (" Installing a server blade " on page 18 ).
Hardware options installation 31 5. Remove the hard drive backplane. 6. Remove the front panel/hard drive cage assembly. 7. Remove the USB key, if installed.
Hardware options installation 32 8. Remove the Smart Array E200i cache module. 9. Install the Smart Array E200i battery pack on the new cache module provided in the option kit.
Hardware options installation 33 10. Install the Smart Array E200i cache module. 11. Install the USB key, if necessary. 12. Install the front panel/hard drive cage assembly. 13. Install the hard drive backplane. 14. Install the hard drives (" Hard drive option " on page 20 ).
Cabling 34 C abling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade adminis tration, configur ation, and diagnostic procedures by connecting video and U SB devices directly to the server blade.
Cabling 35 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 USB keyboard 4 HP c-Class Blade SUV Cable Accessing a server blade with local media devices Use the following configuration wh en configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette.
Cabling 36 Item Description 1 Monitor 2 USB CD/DVD-ROM drive or diskette driv e 3 USB keyboard 4 USB hub 5 USB mouse 6 Local I/O cable.
Software and configuration utilities 37 So f t w ar e and conf igur ati on utiliti es Server blade deployment tools Software drivers and additional components HP offers the following additional soft w.
Software and configuration utilities 38 To connect to the server blade using iLO 2, inst all the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control sp ecific settin gs for the HP BladeSystem.
Software and configuration utilities 39 o TCP/IP networking and an IP address compatible wi th one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address o CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive o Any of the fo llowing Java™ Ru ntime Environment versions: 1.
Software and configuration utilities 40 Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette.
Software and configuration utilities 41 Using SmartStart technology, the Sc ripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to au tomate many of the manual steps in the server configuration process.
Software and configuration utilities 42 4. After the server blade boots, follow the normal installation procedur e for an OS. Windows Server™ 2003 cannot be inst alled from a USB CD-ROM on the I/O cable if the hard drive is completely blank (no partitions defined).
Software and configuration utilities 43 Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a b oot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website ( http://www.
Software and configuration utilities 44 • Language selection For more information on RBSU, see the HP ROM-Ba sed Setup Utility User Guide on the Documentation CD or the HP website ( http://www.
Software and configuration utilities 45 primary boot controller), execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Ba sed Setup Utility User Guide on the Documentation CD or the HP website ( http://www.
Software and configuration utilities 46 also compatible with certain third- party SAN produc ts. For more inform ation, refer to the documentation that ships with the FCA option. For optimal SAN connectivity, observe the follo wing guidelines: • The FCA option is installed corre ctly in the server blade.
Software and configuration utilities 47 • Setting the controller to be the boot controller If you do not use the utility, ORC A wi ll default to the standard configuration. For more information regarding array co ntroller configuration, refer to the controll er user guide.
Software and configuration utilities 48 For more information about iLO 2 features (which ma y require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the iLO 2 docum entation on the Documentation CD or on the HP website ( http://www.
Software and configuration utilities 49 HP ProLiant Essentials Virtualization Management Software The ProLiant Essentials Virtual Machine Management Pa ck and ProLiant Essentials Server Migration Pack plug-ins extend HP Systems Insight Manager capabilities to manage virtual machines.
Software and configuration utilities 50 The software installed by Insight Control Environment su ites delivers core manage ment functionality for HP ProLiant server and HP BladeS ystem lifecycles, inc.
Software and configuration utilities 51 Internal USB functionality An internal USB connector is available for use with se curity key devices and USB drive keys. This solution provides for use of a permanent USB key installed in th e internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data.
Software and configuration utilities 52 NOTE: The current version of SmartStart prov ides the memory spare part numbers for the server blade. To download the late st version, see the HP website ( http://www.hp.com/support ). Integrated Management Log The IML records hundreds of events and s tores them in an easy-to-view form.
Software and configuration utilities 53 • For midsize and large environments: HP In sight Re mote Support Pack (formerly Service Essentials Remote Support Pack) is targeted for larger envi ro nments and is integrated with HP Systems Insight Manager (SIM).
Software and configuration utilities 54 System Online ROM flash component utility The Online ROM Flash Component Utilit y enables system administrators to efficien tly upgrade system or controller ROM images across a wide range of servers and array controllers.
Troubleshooting 55 T r oubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshoot ing Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server bl ades.
Troubleshooting 56 Important safety information Familiarize yourself with the safety information in th e following sections before tr oubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server.
Troubleshooting 57 WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair.
Troubleshooting 58 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. o You must have the appropriate Health Drivers and Management Agents installed on the server.
Troubleshooting 59 • Server blade power-on problems flowchart (on page 62 ) • POST problems flowchart (on page 64 ) • OS boot problems flowchart (on page 66 ) • Server fault indications flowchart (on page 68 ) Start diagnosis flowchart Use the following flowchart to start the diagnostic process.
Troubleshooting 60 General diagnosis flowchart The General diagnosis flowchart provides a generic approa ch to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the f ollowing flowchart.
Troubleshooting 61 Item See 5 "General memory problems are occurring" in the HP ProL iant Servers Troubleshooting Guide located on the Documentation CD or on the H P website ( http://www.hp.com/support ) 6 • Maintenance and service guides fo r p-Class server blades, located on the Documentation CD or the HP website ( http://www.
Troubleshooting 62 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber..
Troubleshooting 63 • The health LED is red or amber. NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation.
Troubleshooting 64 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the sy stem attempts to access the boot device.
Troubleshooting 65 Item Refer to 1 Server blade power-on problems flowchart (on page 62 ) 2 "POST error messages and beep codes (on page 70 )" 3 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.
Troubleshooting 66 OS boot problems flowchart There are two ways to use SmartStart when diag nosing OS boot proble ms on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade.
Troubleshooting 67 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide ( http://www.
Troubleshooting 68 * See the server blade OS boot problems flowchart (on page 66 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is report ed by Insight Management A.
Troubleshooting 69 NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external co.
Troubleshooting 70 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section includ e all new messages generate d by this server blade. Some messages are informational and do not indicate an error.
Troubleshooting 71 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guid e located on the Documentation CD or on the HP website ( http://www.
Battery replacement 72 Bat tery r eplacement If the server blade no longer auto matically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
Regulatory compliance notices 73 R e gulator y compliance noti ces Regulatory compliance identification numbers For the purpose of regulatory compliance certi fications and identification, this product has been assigned a unique regulatory mod el number.
Regulatory compliance notices 74 energy and, if not installed and used in accordance with the instructions, may cause harmful interf erence to radio communications. However, th ere is no guarantee that interference will not occur in a particular installation.
Regulatory compliance notices 75 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interf erence-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte tout es les exigences du Règl ement sur le matériel brouilleur du Canada.
Regulatory compliance notices 76 This symbol on the product or on its packaging in dicates that this produc t must not be disposed of with your other household wast e.
Regulatory compliance notices 77 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver.
Regulatory compliance notices 78 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or t heir agents.
Electrostatic discharge 79 Elec tr os tati c disc har ge Preventing electrostatic discharge To prevent damaging the system, be aware of the precaution s you need to follow when setting up the system or handling parts. A discharg e of static electric ity from a fing er or other conductor may damage system boards or other static-sensitive de vices.
Specifications 80 Sp e c i fic a t ion s Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to.
Technical support 81 T ec hnical su pport Before you contact HP Be sure to have the following inform ation available before you call HP: • Technical support registration number (if applicable) • P.
Technical support 82 • Optional —Parts for which custom er self repair is op tional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
Technical support 83 Pour plus d'informations sur le pr ogramme CSR de HP, contactez vot re Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amériq ue du Nord, consulte z le site Web HP ( http://www.hp.com/go/selfrepair ).
Technical support 84 HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Tei l vo n einem HP Servicepartner ersetzt we rden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
Technical support 85 el caso de todas sustituciones que lle ve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y es cogerá la empresa de transporte que se utilice para dicho servicio.
Technical support 86 • Obrigatória – Peças cujo rep aro feito pelo cliente é obri gatório. Se desejar que a HP substitua essas peças, serão cobradas as de spesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional.
Technical support 87.
Technical support 88.
Acronyms and abbreviations 89 A c r on y ms and abbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server R.
Acronyms and abbreviations 90 IML Integrated Management Log NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Tes.
Index 91 A access panel 14 ACU (Array Configuration Utility) 45 ADU (Array Diagnostic Utility) 52 ASR (Automatic Serve r Recovery) 47 Automatic Server Recovery (ASR) 47 B battery 72, 77 battery replac.
Index 92 HP ProLiant Essentials Virtualization Management Software 49 HP Systems Insight Manager, overview 48 HP technical support 81 I identification number 73 iLO 2 (Integrated Lights-O ut 2) 12, 37.
Index 93 scripted installation 40 SD support 51 serial label pull tab 6 serial number 46 series number 73 server blade handle 6 server blades, installing 18 server fault indications flowchart 68 serve.
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