Instruction/ maintenance manual of the product 800-08340V1 Honeywell
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T T o o t t a a l l C C o o n n n n e e c c t t O O n n l l i i n n e e H H e e l l p p G G u u i i d d e e 800-08340V1 3/11 Rev. A.
TRADEMARKS Honeywell is a registered trademark of Honeywell International Inc. Windows, Windows XP, and Windows Vista are trademarks, or registered trademarks of Microsoft Corporation in the United States and other countries.
Total Connect Online Help Guide – 1 – Contents Overvi ew ....................................................................................................................... ........................ 2 Obtaining a Total Connect account .........
Total Connect Online Help Guide – 2 – Overview The Total Connect website enables users to remotely access their security system via an internet web browser, or mobile phone (that support GSM/GPRS and SMS Text Messaging wi th short codes). Please check with your wireless carrier to be certain your pnone supports these protocol s.
Total Connect Online Help Guide – 3 – Setting up your PC for Total Connect Settings for Security It is recommended that you first set the "Display Mixed Conten t" internet setting. Then add the AlarmNet website to your browser's Trusted Sites list.
Total Connect Online Help Guide – 4 – 5. In the upper pane, select Trusted sites . To ensure the security level for th e Trusted sites is set correctly, click Default Level . Then click Sites . 6. The following window appears. 7. In the Add this Website to the zone field, enter https://services.
Total Connect Online Help Guide – 5 – Settings for QuickTim e Player If you do not already have QuickTime Player installed please download and install it. http://www.apple.com/quicktime/download/ After the installation is completed and the PC has been rebooted, configure the player as follows: 1.
Total Connect Online Help Guide – 6 – Settings for use with Optiflex If your security system utilizes Op tiflex, ensure the following settings. Note: Total Connect Video operates with the Optiflex.
Total Connect Online Help Guide – 7 – Using Total Connect Navigate to the Total Connect home page using either the desktop shortcut (created in the last paragraph) or by typing totalconnect.net into the browser's address field. Th e Total Connect Login page appea rs.
Total Connect Online Help Guide – 8 – My Profile This category enables you to edit yo ur profile. You can ch ange your password, email addre sses, and other preferences. Edit your profile and click Save . If no changes are to be made, just clic k another category in the navigation pane.
Total Connect Online Help Guide – 9 – Manage Users This category enables you to pro vide others access to your Total Connect account. This is very usef ul for adding company or family members that require access. Note, that you can edit an existing user by clicking their User Name and editing their profile.
Total Connect Online Help Guide – 10 – Editing a User If desired enter at least one email address for remo te access, then assign Features to the user. IMPORTANT: Please understand that if a Sub User is assign ed the "Manage Users" feature, that Sub User can then add other users and assign features to them.
Total Connect Online Help Guide – 11 – Deleting a User Only the dealer can delete your access to Total Connect. Wh en a remote service account is deleted by the dealer, that account and all subordinate users are deleted. However you can delete any sub user by clicking the Delet e button adjacent to their name.
Total Connect Online Help Guide – 12 – Remote Access This category enables you to acce ss and control your security system using an emulated keypad. To access your security system use the drop-down menu to select the security system. Then click Lau nch Keypad .
Total Connect Online Help Guide – 13 – After access is granted, a tabbed screen appears allowing various categories of security syst em information to be viewed or controlled.
Total Connect Online Help Guide – 14 – Device Control The Device Control tab displays the current status of th e security system’s programmed relays, and ena bles you to remotely turn them on or off. For commercial panels, the Description column is populated automatically.
Total Connect Online Help Guide – 15 – Residential Panels - Retrieving panel user names, and Assignin g personal names: 1. Click Get Panel Users . Users that have names saved in the control pa nel's AUI descriptor fields will appear (except for the Master User, user #2) and popu late the "User" column only.
Total Connect Online Help Guide – 16 – User Codes: To manage user codes, click the User Codes tab. From this window, you can modify the permissions for an existing user or setup permissions for a new user. This is where you can view and edit permissions for each user.
Total Connect Online Help Guide – 17 – Keypad The Keypad tab enables you to control the security system using an emulated keypad. Functions are pe rformed in the same manner as on a local keypad, however yo u CANNOT initiate panics. (Refer to your control panel user guide for instructions on operating the system.
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Total Connect Online Help Guide – 19 – Video If you have Optiflex or IP Video Cameras as part of your security system, and th ey have been added to your Total Connect account, they will be available in the drop-down menu. When you click "Launch Video System" you can view, operate, and configure your Optiflex or IP Video Cameras.
Total Connect Online Help Guide – 20 – Configure Email Notification This category enables you to view which security system ev ents are configured to be reportable via email or text messaging. When any of these events become active, Total Connect notifies you by em ail and/or text messages.
Total Connect Online Help Guide – 21 – Configure Mobile This category allows you to assign wh ich mobile phone you can use to sen d system commands and receive confirmation replies. These must support text messagi ng via SMS (Short Message Service) along with short codes.
Total Connect Online Help Guide – 22 – 6. For each mobile phone, check th e corresponding box if you want to enable Mobile Total Connect and/or SMS Remote Control . 7. For each mobile phone, enter an 8-digit Mobile Activation Code (random numbers) and enter a Mobile PIN .
Total Connect Online Help Guide – 23 – Event History This category displays a history of email events, user SMS re quests, video captures, and other actions tha t have occurred. Various drop-down fields are availa ble to filter the event history. When a video clip is displayed, a player window appears.
Total Connect Online Help Guide – 24 – Controlling your system using a Mobile Phone You can monitor the status and control your security syste m remotely using text messages from your mobile phone, or you can access more advanced features a nd video by using the “Total Connect” app for y our mobile phone.
Total Connect Online Help Guide – 25 – space space space space Below are the text message command field definitio ns and their format. [system abbreviation] [command] = a , as , b , d , o , or s (See table below.) cccc = user code p = optional partition number (Not necessary for a single partition system.
Total Connect Online Help Guide – 26 – Command and Text Message Format Text Message Reply Arm system Away [system abbreviation] a cccc p If successful, you will receive an Armed Away status message that is time and date stamped.
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2 Corporate Center Drive, Suite 100 P.O. Box 9040 Melville, NY 11747 Copyright 2011 Honeywell International Inc. www.honeywell.com/security Ê800-08340V1ÀŠ 800-08340V1 3/11 Rev.
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