Instruction/ maintenance manual of the product CS-310 Hi-Touch Imaging Technologies
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www .hi-ti.com 1 HiT i Card Printer CS-310/320 User Manual HiTi V.2007.11.
www .hi-ti.com 2 ACKNOWLEDGEMENTS Microsoft, MS, MS-DOS and Windows ar e registered trademar ks of Microsof t Corporations. Pentium is a U.S. registered tr ademark of Inte l Corporation. T rueT ype is a U.S. trademar k of Apple Computer , Inc. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
www .hi-ti.com 3 SAFETY INSTRUCTIONS 1. Read these instructions carefully . Keep these instructions for future reference. Follow all warnings and instruct ions as marked on the product. 2. Unplug this product from the wall out let before cleaning. Do not use liquid detergents or aerosol cleaners.
www .hi-ti.com 4 Instruction 5 Chapter 1 Hardware Inst allation 6 1-1 Check Accessories 6 1-2 Appearance Of CS-310/320 7 1-3 Inst all Power Cord & USB Cable 10 1-4 Inst all Cleaning Roller 11 1-5 .
www .hi-ti.com 5 Instruction Thank you for choosing HiT i Card Printer . We hope this will just be the beginning of our long-term and successful association. With this HiT i card printer , you can easily and conveniently print high quality plas tic cards, such as personalized ID cards/credit cards, membersh ip cards,.
www .hi-ti.com 6 Chapter 1 Hardware Inst allation 1-1 Check Accessories Please make sure the following items are included when you unpack the card printer . 1.Card Output Hopper 2. Weight 3. USB Cable 4. Power Cord 5. User Manual 6. CD 7. Cleaning Roller 8.
www .hi-ti.com 7 1-2 Appearance of CS-310/320 z CS-310/320 Front side * A. Card Input Hopper This is the Card Input Hopper fo r storing blank ca rds. Plea se insert the blank cards gentl y and remember to shield them with the built-in cover to avoi d any dust entering in there.
www .hi-ti.com 8 z CS-310/320 Back side* A. Power Sw itch This switch turns the power of the printer on or off. B. Power Socket Connect your power cord here. C. USB Connector Please connect the printer to a controlli ng device, such as a PC or a laptop, hereby using the build-in USB connector .
www .hi-ti.com 9 z Control Panel. A. LED Light T urn the power on. The prin ter will automatically initia te a system check and turn on the green LED light to indi cate that the printer status is normal. If an error occurs, an error message will be shown on the LCD display and flash the LED.
www .hi-ti.com 10 1-3 Inst all Power Cord & USB Cable 1. Connect the printer to the AC power outlet using the supplied power cord. 2. Please connect the printer to a PC using the supplied USB Cable.
www .hi-ti.com 11 1-4 Inst all Cleaning Roller* Please ※ install the cleaning roller bef ore using the card printer . . Slide the ID button and lift the ribbon door up. 2. Open the cover of the cleaning module , as illustrated. 3. While holding the cover of the cleaning module open, insert the cleaning roller spool into the spool receivers.
www .hi-ti.com 12 1-5 Inst all Card & Ribbon ※ The HiT i card printer p ackage does not include cards and ribbons. Y ou can cont act your local HiT i distributor or refer to Appendix E for consumer ordering information. z The Card Installati on 1.
www .hi-ti.com 13 z The Ribbon Installation * 1. Remove the ribbon slack by rotating the spool as illustrated. 2. Remove the fastener on the ribbon as illustrated 3. Slide the ID button and lift the ribbon door up. 4. Hold the ribbon cartridge handle and insert it into the prin ter as illustrated.
www .hi-ti.com 14 Chapter 2 Sof tware Installation* System Requirements Please make sure your PC conforms to the following requirements . Intel Pentium or compatible PC Windows 2000/XP/Vist a .
www .hi-ti.com 15 2-1 Inst all Driver (Windows 2000/XP/V ist a) 1.Insert the “Driver CD” into the CD-ROM drive. If the inst allation doesn’t start automatically; run the “aut orun.exe” in the disk. 2.Please select “Driver / HiT i CS-310 / CS-320” and install.
www .hi-ti.com 16 6. After copying several files, the Wi ndows 2000 / XP system recognizes this printer and the installation will be finished. 2-2 Uninst all Driver 1. Under Control Panel/ Add Remove Programs, you can find “HiT i CS-310/320” Card Printer”.
www .hi-ti.com 17 2-3 Inst all CardDesiree CS 1. Insert the “Driver CD” into the CD-RO M drive, if the di sc doesn’t auto start, then please execute the “aut orun.exe” in the disc. 2. Select "Sof tware / CardDesiree CS" and install.
www .hi-ti.com 18 2-4 Driver Instruction Y ou can access the driver settings in Control Panel-> Printers . Select HiTi CS-310/320 and right-click the mouse button, then select “Printing Preferences”. The printer driver is divided into seven different categories (not including general properties) integrated in a main page.
www .hi-ti.com 19 [Device Option] Y ou can modify the settings of the card printer in this p age. A. Ribbon T ype: Select the ribbon type you want to use. 1. YMCKO ribbon,2. Resin K ribbon, 3. YMCO ribbon, 4. KO ribbon or 5. YMCKOK ribbon. B. Card T ype: Select the card type you want to use.
www .hi-ti.com 20 ※ When you select the YMCKO ribbon as your ribbon type, several options for Resin K will be available. NOTE: 1. G raphical D evice I nterface, a W indows standard for dividing the images to many graphical objects and transm itting them to output devices , such as monitors and printers .
www .hi-ti.com 21 [Printing Area Setting] In this page, you may modify printing areas which will be covered and uncovered by the ribbon. Y ou can design printing areas, such as the following instructions.
www .hi-ti.com 22 [Edit Area] A. Designed Area: Y ou can choose the default lay out setting or the custom layout previously designed and saved through the drop-down list. If you would like to create a new layout, please select [ User defined ]. B. Delete: Delete the layout setting file.
www .hi-ti.com 23 [Color] Y ou may set the printing color of your preference in this page. A. Color preference setting: There are four options. 1. HiT i Optimized Color (General): The standard color presentation. 2. HiT i Optimized Color (Enhanced): S tronger contrast.
www .hi-ti.com 24 b. Please press the “ Reset ” buttons in C. Printer Color Adjuster and E. Skin T one Adjuster respectively . c. Meanwhile, unmark □ Image Auto Enhancement in “B. Special Function”. 4. Do not apply any color preference: Select this option and follow the steps below to acquire the maximum color space.
www .hi-ti.com 25 [T ools] A. Printing Position Adjuster: Y ou may set the thickness of the card and print out a test chat, then modify parameter [A ] or [B] or [C] to adjust the printing position.
www .hi-ti.com 26 [ Magnetic Encoding ] A Magnetic Encoding Dat a: Input Magnetic Data directly . When you are not using the database, you can manually enter dat a for the encoding of the magnetic stripe. There are three tracks within the magnet ic stripe.
www .hi-ti.com 27 4 HIJKLMN 12345678 5 12345678 2468024680 6 HIJKLMN 2468024680 7 HIJKLMN 2468024680 0987654321 a. 1 ABCDEFRG –this format is for encodi ng the 1st track only – ex: 1 xxxxxxxx b. 2 12345678 – this format is for en coding the 2nd track only – ex: 2 11111111 c.
www .hi-ti.com 28 [Lamination] This function is available for CS310i / CS320i only. A: Lamination Side: 4 options to do la mination: No Lamination, Front Side Lamination, Back Side Laminat ion, Double Si de Lamination. B: Lamination T ype: Lamination ribbon options.
www .hi-ti.com 29 Chapter 3 Operation Instruction In this Chapter , you will find a detailed in troduction about the operation through the LCD display . 3-1 LCD display instruction The printer is equipped with an LCD Display and four buttons , which give access to printer menus.
www .hi-ti.com 30 ．． CARD OUT SNR The sensor for cards in the card-insert mechani sm. (ENABLE / DISABLE) . The default setting is [DISABLE]. However , once you switch [DISABLE] to [ENABLE] and there are no cards in the Card Input Hopper , the error message [CARD OUT] will be shown on the LCD display .
www .hi-ti.com 31 Chapter 4 How to maint ain your printer* In order to preserve the performance of the printer and the print quality , please remember to maintain your card printer regularly . We will introduce a det ailed cleaning procedure in t he following sections.
www .hi-ti.com 32 4-1 Clean Cleaning Roller 1. Switch the card printer off. 2. Slide the ID button and lift the ribbon door up. 3. Open the cover of the cleaning module and take the cleaning roller of f, as illustrated.
www .hi-ti.com 33 4-2 Clean Print Path z In S tand alone mode 1. T urn the power switch of the printer on. 2. The printer will check the system st atus automatically , and show “Ready” on the LCD display . 3. Click the [<] or [>] button, and select [Cleaning mode] to begin the cleaning process.
www .hi-ti.com 34 4-3 Clean TPH Head* 1. Please turn off the power before cleaning the TPH head. 2. Open the ribbon door , the TPH head is att ached to the ribbon door module. 3. Please use the sponge cleaning swab to clean the TPH head. ※ Notices: 1.
www .hi-ti.com 35 4-4 Clean Air Filter 1. Switch the card printer off. 2. Open the ribbon door . 3. Slide the air filter out from the side of ribbon door and clean the dust on the filter , as illustrated. 4. Insert the air filter into the ribbon door and close the ribbon door .
www .hi-ti.com 36 4-5 Cleaning Card-insert Mechanism 1. Switch the card printer off. 2. Open and empty the Card Input Hopper . After removing all the cards and the weight, please use the sponge cleaning sw ab to clean the rollers and the senso r on the card-insert mechanism.
www .hi-ti.com 37 4.6 Clean Ribbon Sensors 1. Switch the card printer off. 2. Open the ribbon door . 3. Remove the ribbon cassette. 4. Please use the sponge cleaning swab to clean the ribbon sensors, as shown. 5 . Please re-insert the ribbon cassette and close the ribbon door .
www .hi-ti.com 38 Chapter 5 T roubleshooting If there is any error message displayed on the LCD screen, please record the message first; do not press [OK] immediately .
www .hi-ti.com 39 Ribbon o ut The ribbon has been use d up. 1. Please install a new ribbon. 2. Please follow the instructions from the LCD display to switch the ribbon se nsors (Please refer t o Chapt.
www .hi-ti.com 40 Card jam in card path Card jam in a flipper Card jam in the device. Please remove the card by following the instructions on the LCD monitor of the printer before continuing the print job. Please press [ OK ] to get step by ste p instructions.
www .hi-ti.com 41 Cam TPH error Cam pinch er ror Cam flipper erro r Cam Mag error The error occurs in the mecha nism. Check sum erro r - SDRAM Check sum error – SRAM Check sum error – FLASH Check sum error – W rong firm ware The version of the firmware is not correct.
www .hi-ti.com 42 Thermal print head overheat 1. The printer will detect th e printing temperature autom atically . When the temperature is overheated, the pri nter will stop printing temporarily and cool the temperature down. The ca rd p rinter will continue until the temperature wi ll be below 60 ℃ .
www .hi-ti.com 43 carefully re-install it to its proper position. 3. Please clean the chip on th e side of the ribbo n and re-install the ribbon. 4. Please make sure the ribbon door is closed . If the error message still occurs, please contact your nearest HiT i distributor or HiT i customer service center .
www .hi-ti.com 44 RJ-BOX FUL L The rejected box is full of cards Please remove the invalid cards from the rejected box or follow the instructions from the LCD display and press [ NEXT ] → [ IGNORE THE ERROR ] to clear this error condition.
www .hi-ti.com 45 Appendix A CS-310/320 Specification Model Name CS-310 CS-320 Print Method Photo-quality dye sublimation T hermal T ransfer Dual-side Printing * Resolution 300dpi x 300dpi , 256 level.
www .hi-ti.com 46 Appendix B Safety Instructions Read these instructions carefully . Save t hese instructions for future reference. Follow all warnings and inst ructions marked on the product. 1.Unplug this product from the wa ll outlet before cleaning.
www .hi-ti.com 47 Appendix C FCC Compliance S tatement z FCC Information The Federal communication Commissi on Radio Frequency Interference S tatement includes the following paragraph: This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules.
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www .hi-ti.com 50 z CE Information.
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www .hi-ti.com 52 Appendix D Customer Service Information If your printer does not function norma lly , please refer to the following procedures for assistance. ◆ Support Process Before you contact HiT i customer support, please try the following: 1.
www .hi-ti.com 53 Middle East & North Africa Hi-T ouch Imaging T echnologies (Middle East) Emaar Business Park Bldg #2, Office #426 P .O Box 261750, Dubai-United Arab Emirates TEL: +971-4-3674547 F AX: +971-4-3674221 We b ： http://www .hi-ti.ae Latin America Hi-T ouch Imaging T echnologies (Mexico) Agustín González de Cossio S tr .
www .hi-ti.com 54 Appendix E Order Information If you would like to purchase HiT i Printer or acce ssories. Please contact our deale r or visit HiTi Web si te http://www .hi-ti.com for quickly order service. Ta i w a n HiT i Digital, Inc. 20F ., No.100, Sec.
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If you have not bought Hi-Touch Imaging Technologies CS-310 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Hi-Touch Imaging Technologies CS-310 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Hi-Touch Imaging Technologies CS-310 you will learn all the available features of the product, as well as information on its operation. The information that you get Hi-Touch Imaging Technologies CS-310 will certainly help you make a decision on the purchase.
If you already are a holder of Hi-Touch Imaging Technologies CS-310, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Hi-Touch Imaging Technologies CS-310.
However, one of the most important roles played by the user manual is to help in solving problems with Hi-Touch Imaging Technologies CS-310. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Hi-Touch Imaging Technologies CS-310 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
