Instruction/ maintenance manual of the product Soho24B Heat & Glo
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1 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Owner ’ s Manual Installation and Operation Model: Soho24B DO NOT DISCARD THIS MANUAL NOTICE • Leave this manual with party responsible for use and operation. DO NO T DISCARD • Important operating and maintenance instructions included.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 2 Congratulations Listing Label Information/Location Model Name: ___________________________________________ Date purchased/installed: _______.
3 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 = Contains updated information. T able of Contents 1 Listing and Code Approvals A. Appliance Certi fi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 B. Glass Speci fi cations .
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 4 Models U.S. (0-2000 ft.) or Canada (2000-4500 ft.) Maximum Input BTU/h Minimum Input BTU/h Ori fi ce Size (DMS) Soho24 (NG) US 14,000 N/A 50 CAN 12,600 N/A 51 Soho24LP US 13,000 N/A 59 CAN 1 1,700 N/A 60 MODELS: Soho24B LABORA TORY : Underwriters Laboratories, Inc.
5 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 H. Requirements for the Commonwealth of Massachusetts For all side wall horizontally vented gas fueled equipment installed in every dwelling.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 6 A. Design and Installation Considerations Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside.
7 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 B C A A 1/2 IN. ALCOVE INSTALLATION TOP VENT, ONE 90º ELBOW B D Figure 3.1 Appliance Locations A BCD Inches 33-1/8 29-1/8 46-3/4 35-1/8 Mil.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 8 Figure 3.2 Clearances to Combustibles CLEARANCES TO COMBUSTIBLES : AB C D E F G H I J K Rough Opening (V ent Pipe) Rough Opening (Height) Ro.
9 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 A. V ent T ermination Minimum Clearances Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as speci fi ed. • Do not pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause fi re.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 10 V = VENT TERMINAL X = AIR SUPPL Y INLET = AREA WHERE TERMINAL IS NOT PERMITTED Figure 4.4 Minimum Clearances for T ermination A = 12 inches................. clearances above grade, ver anda, porch, deck or balcony B = 12 inches.
11 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Figure 5.2 SLP Pipe Effective Length Fire Hazard. Explosion Risk. Asphyxiation Risk. Do NOT connect this gas appliance to a chimney fl ue serving a separate solid-fuel or gas burning appliance.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 12 Figure 5.3 Figure 5.4 1. T op V ent - Horizontal T ermination One Elbow T wo Elbows V 1 Minimum H 1 Maximum Elbow only 1-1/2 ft. 457 mm 1 ft. 305 mm 2-1/2 ft. 762 mm 1-1/2 ft. 457 mm 3-1/2 ft.
13 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Figure 5.5 1. T op V ent - Horizontal T ermination - (continued) Three Elbows V 1 Min. H 1 Max. V 2 Min. H 2 Max. Elbow only 2 ft. 610 mm * = V 2 1 ft. 304 mm 2 ft. 610 mm * = V 2 1-1/2 ft. 457 mm 3 ft.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 14 2. T op V ent - V ertical T ermination No Elbow Figure 5.6 Figure 5.7 T wo Elbows V 1 = 45 ft Max. (13.72 m) V 1 = 3 ft Min. (914 mm) V 1 Minimum H 1 Maximum V 2 V 1 + V 2 Minimum One Elbow 1-1/2 ft.
15 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Figure 5.8 2. T op V ent - V ertical T ermination - (continued) Three Elbows V 1 Minimum H 1 + H 2 Maximum V 2 V 1 + V 2 Minimum Elbow only 1/2 ft. 152 mm * * * 1/2 ft. 152 mm 1 ft. 305 mm * * * 1-1/2 ft.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 16 Figure 6.2 Exterior W all Hole A* B 10 in. 10 in. * Shows center of vent framing hole for top venting. The center of the hole is one (1) inch (25.4 mm) above the center of the horizontal vent pipe.
17 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 C. V ertical Penetration Framing Figure 6.3 Figure 6.4 Installing the Attic Shield A ceiling fi restop MUST be used between fl oors and attics. • Frame opening 9 in. x 9 in. (229 mm x 229 mm) whenever the vent penetrates a ceiling/ fl oor (see Figure 6.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 18 D. Install Attic Insulation Shield W ARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home T echnologies Inc. requires the use of an attic shield. The National Fuel Gas Code ANSI Z223.
19 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 CAUTION Sharp Edges • Wear protective gloves and safety glasses during installation. A. T op V ent 7 7 Appliance Preparation An elbow heat shield is attached to the Soho24B. Do not remove this heat shield.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 20 Figure 7.7 Proper Positioning, Leveling and Securing of a Appliance NAILING TABS (BOTH SIDES) B. Securing and Leveling the Appliance The diagram shows how to properly position, level, and secure the appliance (see Figure 7.
21 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 8 8 Installing V ent Pi pe A. Assemble V ent Sections T o attach the fi rst vent component to the starting collars of the appliance: • Lock the vent components into place by sliding the pipe section onto the collar .
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 22 B. Assemble Slip Sections • Slide the inner fl ue of the slip section into the inner fl ue of the pipe section and the outer fl ue of the slip section over the outer fl ue of the pipe section.
23 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 D. Disassemble V ent Sections • Rotate either section (see Figure 8.7) so the seams on both pipe sections are aligned as shown in Figure 8.8. • Pull carefully to separate the pieces of pipe.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 24 F . Install Metal Roof Flashing Note : Skip this section if using the RF4-8. • See minimum vent heights for various pitched roofs (Figure 8.1 1) to determine the length of pipe to extend through the roof.
25 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 H. Install RF4-8 The RF4-8 may be used in place of the roof fl ashing and storm collar (Sections 8.F . and 8.G.) Pipe must be supported within 12 inches of the roo fl ine us- ing plumbers strapping or an SLP-FS when using the RF4- 8 Flashing.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 26 SCREWS CAULK STORM COLLAR (1 of 3) Figure 8.20 TERMINA TION CAP I. Install V ertical T ermination Cap • Attach the vertical termination c.
27 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Note : When using termination c aps with factor y- supplied heat shield att ached, no additional wall shield fi restop is required on the exter ior side of a combustible wall.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 28 Note: H av e the gas supply line inst alled in acc ordance w i t h l o c a l b u i l d i n g c o d e s , i f a n y . I f n o t , f o l l o w A N S I 223. 1. Installation shou ld be done by a quali fi ed installer approv ed and/or li censed as requ ired b y the locality .
29 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Fire hazard. Do NOT change the valve settings. • This valve has been preset at the factory . • Changing valve settings may result in fi re hazard or bodily injury . HIGH AL TITUDE INST ALLA TIONS U.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 30 C. Intelli fi re Ignition System Wiring This appliance requires a 1 10 V AC supply to the appliance junction box for operation. A wiring diagram is shown in Figure 10.1. This appliance is equipped with an Intelli fi re control valve which operates on a 3 volt system.
31 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 PLU G-IN 3V TRANSFORMER ON/OF F WALL SWI TCH IGN ITION MO DUL E (3 V ) VA LV E NEUTRAL GR OUN D LOW VOL TAGE S EE NO TE 1 REMOTE CONTRO L H.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 32 Figure 1 1.1 Noncombustible Facing Diagram Fire Risk. Finish all edges and fronts to clearances and speci fi cations listed in manual. • Black metal appliance front may be covered with noncombustible material only .
33 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 1 2 12 Appliance Setup A. Remove Shipping Materials Remove shipping materials from inside or underneath the fi rebox. B. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the fi rebox or underneath in the control cavity .
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 34 Stone Placement: Soho24B D. Positioning Stones For proper performance and safety , it is critical that the Black Onyx stones are set up in accordance with these instructions.
35 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Step 6. Spread the stones out evenly . Double check that there is only one layer of stones on the burner area and that the cross-hatched area in Figure 1 is still free of stones. Step 8. This is a view of the front area of the pilot shield.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 36 Figure 12.10 Glass Assembly Removing Glass Assembly Pull the two glass assembly latches out of the groove on the glass frame. Remove glass door from the appliance (see Figure 12.10). Replacing Glass Assembly Replace the glass door on the appliance.
37 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 A. Before Lighting Appliance 1 3 13 Op erating Instr uctions CAUTION If installing Intelli fi re ignition battery backup: • Do not install batteries if the backup mode may not be used for extended time.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 38 B. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer . T o prolong battery life, remove them when using the transformer .
39 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Initial Break-in Procedure When you light the appliance, you may notice that it pro- duces heat which does have an associated odor or smell.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 40 Sympton Possible Cause Corrective Action 1. The ignitor/module makes noise, but no spark. a. Incorrect wiring. V erify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to correct terminals on module and pilot assembly .
41 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Intelli fi re Ignition System - (continued) Symptom Possible Cause Corrective Action 3. Continued d. Damaged pilot as- sembly or dirty sensor rod. V erify that ceramic insulator around the sensor rod is not cracked, damaged, or loose.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 42 1 5 15 Maintaining and Ser vicing Appliance Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a quali fi ed service technician should perform an appliance checkup at the beginning of each heating season.
43 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Inspect Maintenance T asks Doors, Surrounds and Fronts 1. Assess condition of screen and replace as necessary . Recommend addition of screen if one is not present. 2. Inspect for scratches, dents or other damage and repair as necessary .
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 44 Location Inches Millimeter Location Inches Millimeter A 29-1/8 740 J 1 1-1/2 292 B 25-9/32 643 K 1 1-1/2 292 C 37-3/16 945 L 1 1 279 D 29-3.
45 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Figure 16.1 SLP Series V ent Components SL Series Components COOL-ADD Cap Shield 1 1-5/8 in. (295 mm) 5-3/4 in. (146 mm) 7-1/8 in. (181 mm) 12-1/8 in. (308 mm) DRC-RADIUS Cap Shield 13-7/8 in.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 46 8-3/4 in. 222 mm 6-1/2 in. 165 mm 6-5/8 in. 168 mm 6 in. 152 mm 6-1/2 in. 165 mm 6-5/8 in.
47 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 SLK-SNKD Snorkel T ermination Cap SLP-TVHW V ertical T ermination Cap SLP-CCS-BK Cathedral Ceiling Support Box-Black SLP-DCF-BK Ceiling Firestop Black SLP-WT -BK W all Thimble-Black B. V ent Components Diagrams (continued) Figure 16.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 48 Service Parts Diagram SOHO24B C. Service Parts Beginning Manufacturing Date: Aug. 2007 Ending Manufacturing Date: ______ Part number list on following page.
49 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Soho24B IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer .
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 50 V alve Assembly Parts List SOHO24B Beginning Manufacturing Date: Aug. 2007 Ending Manufacturing Date: ______ IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number .
51 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 D. Limited Lifetime W arranty Hearth & Home T echnologies LIMITED W ARRANTY Hearth & Home T echnologies (“HHT”) and its respect.
Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 52 D. Limited Lifetime W arranty (continued) • This limited warranty does not extend to or include surface fi nish on the appliance or terminations, door gasketing, glass gasketing, glass discoloration, fi rebrick, pellet logs, kaowool or other ceramic insulating materials.
53 Heat & Glo • Soho24B • 2137-900 Rev . H • 10/08 Heat & Glo, a brand of Hearth & Home T echnologies Inc. 20802 Kensington Boulevard, Lakeville, MN 55044 www .
An important point after buying a device Heat & Glo Soho24B (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Heat & Glo Soho24B yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Heat & Glo Soho24B - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Heat & Glo Soho24B you will learn all the available features of the product, as well as information on its operation. The information that you get Heat & Glo Soho24B will certainly help you make a decision on the purchase.
If you already are a holder of Heat & Glo Soho24B, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Heat & Glo Soho24B.
However, one of the most important roles played by the user manual is to help in solving problems with Heat & Glo Soho24B. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Heat & Glo Soho24B along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
