Instruction/ maintenance manual of the product HWR54G Hawking Technology
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i WARRANTY LIMITED WARRANTY Hawking Technology guarantees that every HWR54G Wireless-G Router is free from physical defects in mater ial and workmanship under normal use for two (2) years from the date of purchase.
ii Table of Contents CHAPTER 1 INTRODUCTION ......... ........... ........... .......... ........... .......... ........... ........... ......... 1 Hi-Speed Wi reless-G Ro uter Featur es .... ......... ....... ................. ........... .......... .
iii APPENDIX A TROUBLESHOOTING ............. ............. ........... .......... ........... ........... .......... . 79 Overview ........... .......... ........... ........ ........... ........... .......... ........... ........... .......... ......
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1 Chapter 1 Introduction This Chapter provides an ov erview of the Hawki ng Technologies Hi-Speed Wireless-G Router's features and capabili ties. Congratulat ions on the purchase of your new Hi-Spe ed, 54Mbps, Hawking Technol ogies Wireless-G Router.
Wireless Router User Guide 2 Advanced Internet Functions • Communication Applications. Support for Internet com m unication appl ications, such as interactive Games, Te lephony, and Conferenc ing applicati ons, which are oft en difficul t to use when behind a Firewall.
Introduction 3 Configuration & Management • Easy Setu p. Use a WEB browser from computer on your network to confi gure the settings on the Wireless Route r • Configuration File Upload/Download.
Wireless Router User Guide 4 Physical Details Front-mounted LEDs Rear Panel Figure 2: Rear Panel Power port Connect the supplied power adapt er here. 10/100BaseT LAN conn ections Use standard LAN cable s (RJ45 connectors) to connect y our PCs to these ports.
Introduction 5 Reset Button This button has two (2) functions: • Reboot . When pressed and released, the Wireless Router will reboot (restart). • C lear All Data . This but ton can also be used to clear ALL data and restore ALL settings t o the factory default val ues.
6 Chapter 2 Installation This Chapter covers the physical installat ion of the Wireless Router . Requirements • Network cables. Use standard 10/100BaseT ne twork (UTP) cables with RJ45 connect ors. • The TCP/ IP protocol m ust be i nstalled on all PCs.
Installation 7 For best Wireless reception and performance, the Wireless Router should be positio ned in a central location w ith minimum obstructions betw een the Wireless Router and the PCs. Also, if using multiple Access Points, adjacent Access Points should use different Ch annels to avoid interference.
8 Chapter 3 Setup This Chapter provides S etup de tail s of the Wireless Router. Overview This chapter describes the se tup procedure for: • Internet Access • LAN configuration • Wireless setup • Assigning a Password t o protect the c onfiguration data.
Setup 9 Use any of the following Adm inistrati on Configuration settings or features: • Config File download/upload • Logs • Network Diagnostics (Ping, DNS Lookup) • Options (Backup DNS, TFTP,.
Wireless Router User Guide 10 Configuration Program The Wireless Route r contains an HTT P server. Thi s enables you to connect t o it, and con figure it, using your Web Browser. Your Browser must support Ja vaScript . The configurat ion program has been t ested on the fol lowing browsers: • Netscape V4.
Setup 11 If you can't connect If the Wireless Router does not respond, che ck the following: • The Wireless Router is properly installe d, LAN connection is OK, and it is powered ON. You can test the connection by usi ng the "Ping" comm and: • Open the MS-DOS window or com mand prom pt window.
Wireless Router User Guide 12 Setup Wi zar d The first time you conne ct to the Wireless Router, the Set up Wizard will run automati cally. (The Setup Wizard will also run if the Wireless Route r's default setti ng are restored.) 1. Step through the Wizard until finishe d.
Setup 13 PPTP PPTP is mainly used in Europe. You connect to the ISP only when required. The IP address is usually allocated automati cally, but m ay be Static (Fixed). • Serv er Addr ess. • User name a nd password. • IP Address allocated to you, if Static (F ixed) .
Wireless Router User Guide 14 Home Screen After finishing the Setup Wizard, you will see the Home screen. When you connect in future, you will see this scree n when you connect.
Setup 15 LAN Screen Use the LAN link on the mai n menu to reach the LA N screen An examp le screen is sh own below. Figure 5: LAN Screen Data - LAN Screen TCP/IP IP Address IP address for the Wireless Router, as seen from the local LAN. Use the default value unles s the address is already i n use or your LAN is using a differen t IP address range .
Wireless Router User Guide 16 DHCP What DHCP Does A DHCP (Dynami c Host Confi guration Protocol ) Server allocates a valid IP address to a DHCP Client (PC or device) upon request. • The client request is m ade when the client devi ce starts up (boots).
Setup 17 Wireless Screen The Wireless Router's settings m ust match the other Wireless statio ns. Note that th e Wireless Route r will autom aticall y acc ept both 802.11b and 802.11g connections, and no configuration is requi red for this feature.
Wireless Router User Guide 18 Options Mode Select the desi red mode: • g & b - Both 802.11.g and 802.11b Wirele ss stations will be abl e to use the Wireless Router. • g only - Only 802.11g Wireless stations can use the Wireless Router. • b only - Only 802.
Setup 19 WEP Screen This screen is accessed by clicking the "Configure WEP" button on the Wi reless sc reen. Figure 7: WEP Scree n Data - WEP Screen WEP Data Encryption Select the option to m atch other Wireless Stati ons: • Disabled - data is NOT encrypted before being transm itted.
Wireless Router User Guide 20 Password Scree n The password screen allows you to assi gn a password to the Wireless Router. Figure 8: Password Screen Once you have assigned a password to the Wireless Route r (on the Password screen above) you will be prompte d for the password when you connect, as shown below.
21 Chapter 4 PC Configuration This Chapter detail s the PC Configuration require d on the local ("Internal") LAN. Overview For each PC, the following m ay nee d to be configur ed: • TCP/IP.
Wireless Router User Guide 22 Checking TCP/IP Settings - Window s 9x/ME: 1. Select Control Panel - Net work . You shoul d see a screen like the fol lowing: Figure 10: Network Configuration 2. Select the TCP/IP protocol for your network card. 3. Click on the Properties button.
PC Configuration 23 • On the Gateway tab, enter the Wireless Router's IP address in the New Gateway field and click Add , as shown be low. Your LAN admini strator can advise you of the IP Address they assigned to th e Wireless Router. Figure 12: Gateway Tab (Win 95/98) • On the DNS Configuration tab, ensure Enable DNS is selected.
Wireless Router User Guide 24 Checking TCP/IP Setti ngs - Window s NT4.0 1. Select Control Panel - Net work , and, on the Protocols tab, select the TCP/ IP protocol, as shown below. Figure 14: Wi ndows NT4.0 - TCP/IP 2. Click the Propertie s button t o see a screen li ke the one be low.
PC Configuration 25 Figure 15: Windows NT4 .0 - IP Address 3. Select the network car d for your LAN. 4. Select the appropriate ra dio button - Obtain an IP address from a DHCP Server or Specify an IP Address , as explained be low. Obtain an IP add ress from a DHCP Serve r This is the default Windows sett ing.
Wireless Router User Guide 26 Figure 16 - Windows NT4.0 - Add Gatew ay 2. The DNS should be set to the address provided by your ISP, as follows: • Click the DNS tab. • On the DNS screen, shown bel ow, click the Add button (unde r DNS Service Search Order ), and enter the DNS provided by your ISP.
PC Configuration 27 Figure 17: Windows NT4.0 - DNS.
Wireless Router User Guide 28 Checking TCP/IP Settings - Window s 2000: 1. Select Control Panel - Network and Dial -up Connection . 2. Right - click the Local Area Connec tion icon and select Prope rties . You should see a screen like the following: Figure 18: Network Configur ation (Win 2000) 3.
PC Configuration 29 Figure 19: TCP/IP Proper ties (Win 2000) 5. Ensure your TCP/IP settings are correct , as described below. Using DHCP To use DHCP , select the radio bu tton Obtain an IP Address automatically . This is the default Windows setting. Using this is recomm ended .
Wireless Router User Guide 30 Checking TCP/IP Settings - Window s XP 1. Select Control Panel - Net work Connection . 2. Right clic k the Local Area Connect ion and choose Propertie s . You should see a screen like the following: Figure 20: Network Confi guration (Windows XP) 3.
PC Configuration 31 Figure 21: TCP/IP Properties (Win dows XP) 5. Ensure your TCP/IP settings are correct . Using DHCP To use DHCP , select the radio bu tton Obtain an IP Address automatically . This is the default Windows setting. Using this is recomm ended .
Wireless Router User Guide 32 Internet Access To configure your PCs t o use the Wireless Rou ter for Internet ac cess: • Ensure that the DSL modem, Cable modem , or other perm anent connection is functi onal. • Use the following procedure t o configure yo ur Browser to access the Internet vi a the LAN, rather than by a Dial -up connection.
PC Configuration 33 Macintosh Clients From your Macintosh, you can access the Internet via the Wire less Router. The procedure is as follows. 1. Open the TCP/IP Control Panel . 2. Select Ethernet from the Connect via pop-up m enu. 3. Select Using DHCP Se rver from the Configure pop-up m enu.
Wireless Router User Guide 34 Wireless Station Configuration This section applies to all Wireless sta tions wishing to use the Wireless Router' s Access Point, regardless of the operati ng system which is used on the cli ent.
35 Chapter 5 Operation and Status This Chapter detail s the operation of the Wireless Router and the st atus screens. Operation Once bot h the Wireles s Router and the PCs are configured , operat ion is au tomati c.
Wireless Router User Guide 36 Data - Status Screen Internet Connection Method This indicate s the current connection m ethod, as set in the Set up Wizard or WAN Port screen. Broadband Modem This shows the status of the connecti on from the Wireless Router to the Broadband M odem.
Operation and Status 37 Connection Status - PPPoE If using PPPoE (PPP over Ethernet), a screen like the foll owing exam ple will be displayed when the "Connection De tails" button is cli cked.
Wireless Router User Guide 38 Disconnect If connected to your ISP, hang up the connect ion. Clear Log Delete al l data cur rently in the Log . This w ill make it easie r to read new messages.
Operation and Status 39 Connection Status - PPTP If using PPTP (Peer-to-Peer Tunnel ing Protocol), a screen li ke the followi ng example will be displaye d when the "Conne ction De tails" button is clicke d.
Wireless Router User Guide 40 Disconnect If connected to your ISP, hang up the connection. Clear Log Delete al l data cur rent ly in the Lo g. This will make it easier to read new m essages.
Operation and Status 41 Connection Log Connection Log • The Connection Log shows status m essages rela ting to the existing connect ion. • The "Clear Log" button will restart the Log, whil e the Refresh button will update the messages shown on screen.
Wireless Router User Guide 42 Connection Details - Fixed/Dynamic IP Address If your access meth od is "Direct" (no login), a sc reen like the followi ng example will be displaye d when the "Conne ction De tails" button is clicke d.
Operation and Status 43 "Renew" "Renew" button will att empt t o re-establish the connecti on and obtain an IP Address from the ISP' s DHCP Server. • If an IP Address has been allocated to the Wirel ess Router (by the ISP's DHCP Server), thi s butt on will say "Release".
44 Chapter 6 Advanced Features This Chapter explai ns when and how to use the Wireless R outer's "Advanced" Feature s. Overview The following advanc ed features are provided.
Advanced Features 45 Access Control Screen To view this screen, select the Access Control link on the Advance d menu. Figure 27: Access Control Screen Data - Access Control Screen Group Group Select the desire d Group. The screen will update to display the settings for the selected Group.
Wireless Router User Guide 46 Internet Access Restrictions Sel ect the desired options for the current group: • None - Nothing is blocked. Use this to create t he least restrictive group. • Block all Inter net access - All traffic via the WAN port is blocked.
Advanced Features 47 Group Members Screen This screen is displayed when the Members button on the Access Control screen is clicked. Figure 28: Group Membe rs Use this screen to add or remove m embe rs (PCs) from the current group. • The "Del >>" button will rem ove the selected PC (in the Members list) from the current group.
Wireless Router User Guide 48 Default Schedule Screen This screen is displayed when the Define Schedule button on t he Access Control sc reen is clicked.
Advanced Features 49 Services Screen This screen is displayed when the Edit Service List button on the Access Control screen is clicked. Figure 30 : Access C ontrol - Services Data - Services Screen Avai lable Se rvi ces Available Services This lists all the avai lable services.
Wireless Router User Guide 50 Save Add a new entry to the Service list, using the data shown in t he "Add New Service" a rea on scree n. Cancel Cl ear the " Add New Service " area, rea dy for entering data for a new Service.
Advanced Features 51 Dynamic DNS (Domain Name Server) This free service is very useful when com bined with the Virtual Server feature. I t allows Internet use rs to connect to your Virt ual Serv ers using a URL, rather tha n an IP Address. This also solves t he problem of having a dy namic IP address.
Wireless Router User Guide 52 DDNS Status • This message is returned by the DDNS Serve r • Normally, this m essage should be "Update suc cessful" • If the message is "No host", this i ndicates the host name entered was not allocated to you.
Advanced Features 53 Advanced Internet Screen This screen allows configuration of all advanc ed features relat ing to Internet acce ss. • Comm unication Applic ations • Special Appli cations • Multi-DMZ • URL filter An example screen is shown bel ow.
Wireless Router User Guide 54 Select a PC This lists the PCs on your LAN. • If necessary, you c an add PCs manual ly, using the " My PC is not Listed" option on the advance d menu. • For each appl ication l isted above, you can choose a destination PC.
Advanced Features 55 Data - Special Applications Screen Checkbox Use this to Enabl e or Disable thi s Special Appl ication a s required. Name Enter a desc riptive name to iden tify this Spec ial App licatio n. Incoming Ports • Type - Select the protocol (TCP or UDP) used when you re ceive data from the special application or service .
Wireless Router User Guide 56 The "DM Z PC" is ef fect ively outsid e the Fire w all, making it more vulnerable to attacks. For this reason, you should only enable the DMZ feature w hen required.
Advanced Features 57 Buttons Delet e/Del ete All Use these buttons to delete the selected entry or all e ntries, as require d. Multiple ent ries can be selected by holdi ng down the CTRL key while selecting.(On the Macintosh, hol d the SHIFT ke y while se lecting.
Wireless Router User Guide 58 This address should be sta tic, rat her than dynam i c, t o ma ke it e asier for Internet users to connect t o your Servers. However, you can use the DDNS ( Dynami c DNS) feature to allow users to connect to your Virtual Servers using a URL, instea d of an IP Address.
Advanced Features 59 Internal Port No. Enter the port num ber which the Se rver software i s configured to use. External Port No. The port numbe r used by Inte rnet users when c onnecting t o the Server. This is norma lly the sam e as the Internal Port Number.
Wireless Router User Guide 60 From the Intern et, ALL Virtua l Servers have the IP Address allocated by y our ISP. Connecting to the Virtual Servers Once configured, anyone on the Inte rnet can connect to your Vi rtual Servers. They m ust use the Internet IP Address (the IP Address allocated to you by your ISP).
Advanced Features 61 Upgrade Firmware The firmwa re (software) in the Wireless Router can be upgrade d using your Web Browser. You must first download the upgrade file , then select Upgrade on the Administration menu. You will see a screen like the following.
Wireless Router User Guide 62 WAN Port Configuration The WAN Port option is on the Advanced m enu. Figure 3 8: WA N Port Screen Data – WAN Port Screen Identification Hostname Normall y, there is no need to change the default name, but if y our ISP requests that y ou use a partic ular Hostname, e nter it here.
Advanced Features 63 Specified IP Address Also called Static IP Address. Se lect this if your ISP has allocate d you a fixed IP Address. If this opti on is selec ted, the following dat a mus t b e e nt er ed . • IP Address The IP Address alloca ted by the ISP.
Wireless Router User Guide 64 Connection Behavior Select the desired option: • Automatic Connect/Disconnect An Internet connecti on is automa tically m ade when required, and disconnected when idle for the tim e period specifi ed by the "Auto-disconnect Idl e Tim e-out".
65 Chapter 7 Advanced Configuration This Chapter explai ns the setti ngs ava ila ble via the "Configurat ion" section of the menu. Overview Normally , it is not necessary to use these screens, or change any settings.
Wireless Router User Guide 66 Config File This feature allows you to down load the current setti ngs from t he Wireless Router, and save them to a file on your PC. You can restore a previously -downloaded configuration file to the Wireless Router, by uploading it to the Wirel ess Router.
Advanced Configuration 67 Logs The Logs record vari ous types of ac tivity on the Wireless Router. T his data is useful for troubleshooting, but e nabling al l logs will generate a large a mount of data and adve rsely affect performa nce.
Wireless Router User Guide 68 E-Mail Reports Send E-mail alert If enabled, an E-mail will be sent im mediat ely if a DoS (Denial of Service) attack is dete cted. If enabled, the E-m ail address information must be provided. E-mail Logs You can choose to have the logs E-mail ed to you, by enabling either or both checkboxes.
Advanced Configuration 69 Options This screen al lows advanced users to enter or c hange a num ber of sett ings. For norm al operation, there is no need to use this sc reen or change any sett ings.
Wireless Router User Guide 70 Allow Configuration... • If checked, then UPnP users can change the configuration. • If Disabled, UPnP users can only vie w the configuration. But currently, this rest riction only applie s to users running Windows XP, who access the Properties via UPnP.
Advanced Configuration 71 PC Database The PC Database is used whenever you need to selec t a PC (e.g. for the "DMZ" PC). It elimina tes the need to enter IP addre sses. Also, you do not need to use fixed IP addresse s on your LAN. PC Database Screen An example PC Database screen is shown bel ow.
Wireless Router User Guide 72 Data - PC Database Screen Known PCs This lists all current entries. Data displayed i s name ( IP Address) type . The "type" indicates whe ther the PC is c onnected to t he LAN. Name If adding a new PC to the list, enter its nam e here.
Advanced Configuration 73 PC Database (Admin) This screen is displayed if the "Advance d Administ ration" button on t he PC Database is clicked. It provides more c ontrol than the standard PC Database screen. Figure 43: P C Database (Admin) Data - PC Database ( Admin) Screen Known PCs This lists all current entries.
Wireless Router User Guide 74 MAC Address Sel ect the appropriate opti on • Automatic discovery - Select this to have the W ireless Router contact the PC and find its MAC address. This i s only possible if the PC is connect ed to the LAN an d powered On.
Advanced Configuration 75 Routing Overview • If you don't have other Rout ers or Gateways on your LAN, you can ignore the "Routing" page complete ly. • If the Wireless Router is only acting as a Gateway for the loc al LAN segment, ignore the "Routing" page even if your LAN has other Rout ers.
Wireless Router User Guide 76 Figure 44: Routing Screen Data - Routing Screen RIP Enable RIP Check thi s to enable the RIP (Rout ing Informati on Protocol) feature of the Wireless Router. The Wireless Router supports RIP 1 only. Static Routing Static Routing Table Entries This list sho ws all ent ries in th e Routing Table.
Advanced Configuration 77 Properties • Destination Network - The network address of the remote LAN segment. For standard class "C" LANs, t he network address is the first 3 fields of the Dest ina tion IP Address. The 4th (last ) field can be left at 0.
Wireless Router User Guide 78 Other Routers on the Local LAN Other routers on the local LAN must use t he Wireless Router's Local Router as the Default Route . The ent ries wil l be the sam e as the Wirele ss Router's loc al router, wit h the excepti on of the Gateway IP Address .
Advanced Configuration 79 For Router B's Default Route Destination IP Address 0.0.0.0 Network Mask 0.0.0.0 Gateway IP Address 192.168.1.80 (Wireless Router's local router).
Wireless Router User Guide 80 Securit y This screen allows you to set Fire wall and other se curity-relat ed options. Figure 46 : Security Screen Data - Security Scre en Firewall Enable DoS Firewall If enabled, DoS (Denial of Se rvice) attacks will be dete cted and blocked.
Advanced Configuration 81 Options Respond to ICMP The ICMP protocol is used by t he "ping" and "tracerout e" programs, and by network m onit oring and diagnosti c programs. • If checked, the Wireless Router will repond t o ICMP packets received from the Internet.
82 Appendix A Troubleshooting This Appendix covers t he most li kely problems and their solutions. Overview This chapter cove rs some comm on problem s that m ay be e ncountered while using the Wireless Router and some possible solution s to them.
Appendix A - Trou bleshooting 83 Problem 2: Some applications do not run proper ly when using the Wireless Router. Solution 2: The Wireless Router proce sses the da ta passing t hrough it, so it is n ot transp arent. Use the Spec ial Applications fea ture to allow the use of Interne t applicat ions which do not function correctl y.
Wireless Router User Guide 84 to the Wirel ess Router ..
85 Appendix B About Wireless LANs This Appendix provides some backgr ound informati on about using Wi reless LANs (WLANs). Modes Wireless LANs can work i n either of t wo (2) mode s: • Ad-hoc • Infrastructure Ad-hoc Mode Ad-hoc mode does not require a n Access Point or a wired (Ethernet ) LAN.
Wireless Router User Guide 86 Channels The Wireless Channel sets t he radio frequency used for com munica tion. • Access Points use a fixed Channel. You can se l ect the Channe l used. This allows you t o choose a Channel which provides the least int erference and best perform ance.
87 Appendix C Specifications Multi-Function Wireless Router Model Wireless-G Router (HWR54G) Operating Temperat ure 0 ° C to 40 ° C Storage Tempera ture -10 ° C to 70 ° C Network Protocol: TCP/IP .
Wireless Router User Guide 88 FCC Statement This equipm ent has bee n tested and fou nd to compl y with the limit s for a Cla ss B digital device, pursuant to Part 15 of the FCC Rules. These lim its are de signed to provid e reasonable protection against harm ful interfe renc e in a residential installation.
An important point after buying a device Hawking Technology HWR54G (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Hawking Technology HWR54G yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Hawking Technology HWR54G - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Hawking Technology HWR54G you will learn all the available features of the product, as well as information on its operation. The information that you get Hawking Technology HWR54G will certainly help you make a decision on the purchase.
If you already are a holder of Hawking Technology HWR54G, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Hawking Technology HWR54G.
However, one of the most important roles played by the user manual is to help in solving problems with Hawking Technology HWR54G. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Hawking Technology HWR54G along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
