Instruction/ maintenance manual of the product WMR1000B American Power Conversion
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Wirele ss Mobile Router User ’ s Manual Model WMR10 00B 990-1691 Copyright © 2003 American Power Conversio n. All rights reserved. APC is a registered trademark of American Power Conversion. All other trademarks are the property of their respective owners.
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1 C OMPLIANCES Federal Communica tion Commission Interference St atement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
2 Industry Canada - Cla ss B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Appara- tus ,” ICES -003 of the D epartm ent of Com muni catio ns.
CONTENTS PAGE 1. ABOUT T HE WIRELESS MOBILE ROU TER . . . . . . . . . . . . . . . . . . . . . . 1 Package Conten ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Feature s and Be nefits . . . . . . . . . . .
CONTENTS PAGE Broadban d Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Cable Mod em . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Fixed-IP xDSL . . . . . .
CONTENTS PAGE Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Tools - Co nfigura tion Too ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Tools - F irmware Up grade .
FIGURE PAGE Figure 1. Wire less Mobile Router LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Figure 2. Wire less Mobile Router Rear Pane l Connec tors . . . . . . . . . . . . . . . . . . 4 Figure 3. Conne cting th e Wireless Mobile Ro uter .
FIGURE PAGE Figure 54. Ed it Schedu le Rule Se tup Scree n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Figure 55. Int rusion Detectio n Setu p Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Figure 56. DMZ Setup S creen .
1 A BOUT THE W IREL ESS M OBI LE R OUTE R Thank you fo r purc hasi ng APC ’s Wir eless Mobile Route r. Th is devi ce is a powe rful ye t simple commun ication device fo r conn ecting a local area network (L AN) to the inte rnet.
About t he Wireless Mobile Rout er 2 Features and Benefits • Internet c onnectio n to DS L or cabl e modem via a 10/1 00 Mbps ether net p ort • IEEE 802 .11b com pliant – i nteroperab le with multip le vendo r’s equipm ent • Prov ides r oamin g wit hin 80 2.
3 LED Indicators APC’s Wirel ess Mob ile Router i ncludes statu s Light Emitti ng Diod e (LED) in dicators, as define d in Figu re 1 and Table 1. Figure 1. Wireless Mob ile Router LEDs Ta b l e 1 . LED Indicators LED Status Description Wireless Link TX/ RX Flashing (Green) The device is transmitting or receiving data through wireless links.
Inst alli ng the Wir eles s Route r 4 I NSTALLING THE W IRELES S R OU TER Before ins talli ng the APC ’s Wirele ss Mobi le Route r, ensu re the item s listed und er “ Package C ontents ” are ava ilable. If any it em is mis sing or damage d, contac t the plac e of pu rchase or a local AP C distri butor.
Hardware Descr iption 5 Note: If using the RELOAD bu tton loca ted at t he bottom, the Wi reless Mobile Adapter performs a power re set. If the button is held depr essed f or ov er 5 seco nds, a ll LEDs will illumi nate an d the factor y settin gs will be restore d.
Inst alli ng the Wir eles s Route r 6 System Require ments • TCP/IP ne twork pro tocol ins talled o n each PC that need s to ac cess the inte rnet. • JAVA enab led web brows er such a s Microsof t Internet Ex plorer 5.0 or Netsca pe. • Input Pow er Require ments Mobile : USB power co rd (provide d).
Installat ion Procedur e 7 Installation Proc edure The Wirel ess Mob ile Rou ter can be posit ioned at a ny co nvenient locat ion in the ho me or o ffic e. No sp ecial wiring or coo ling r equi remen ts are need ed. How ever, APC rec ommends the follo wing gu idelines : • Keep the Wireles s Mobil e Router away fro m heat.
Inst alli ng the Wir eles s Route r 8 2. Conne ct power to the W ireless Mobile Rou ter as follows: Mobile - c onnect o ne end of the USB pow er cabl e (provide d) to the Router power co nnect or.
Configurin g Client TCP/IP 9 C ONFIGURING C LIENT TCP/IP If TCP/IP prot ocols hav e not prev iously been in stall ed on the clie nt PCs, refer to the fol lowing s ection. For in formation o n how to conf igure a TCP/ IP addres s on a PC, refer t o “ Sett ing U p TCP /IP ”.
Configuring Clien t TCP/IP 10 5. In the Sel ect Network Protocol sc reen (Figure 5) se lect Micros of t in the M anufactur ers list. Se lect TCP/IP in the Network Protocols list. Cli ck the OK button to retu rn to the Network screen . Figure 5. Windo ws 95/98/ Me/NT Se lect Network Protocol Screen 6.
Installing TCP/IP 11 4. Doubl e-click Proto col (refer to Figure 6). Figure 6. Windo ws 2000 Select Netw ork Com pon ent T ype S cree n 5. In the Sel ect Netwo rk Proto col screen (F igure 7 ), choo se Internet Protocol (TCP/IP) . C lick the OK button t o return to t he Net wor k screen.
12 Setting Up TCP/IP To acce ss the In ternet t hrough the Wireles s Mobil e Router , first configu re the n etwork s etting s of the c omputers on the LAN to use t he same IP subnet as the Wi reless Mob ile Rou ter. The default ne twork setting s for the Wi reless M obile R outer are: Gateway IP Address: 1 92.
Setting Up TCP/IP 13 Configuring Your Computer in Windows 95 /98/Me The ins tructio ns here m ay not ex actly m atch your versi on of Wind ows, as thes e steps a nd sc reenshots were c reated u sing Win dows 98 . Window s 95 and Windows Millen nium E dition are very s imilar, b ut not identic al, to Windows 98.
Configuring Clien t TCP/IP 14 4. Click the IP Address t ab (Fig ure 9) . 5. Click “ Obtain an IP add ress “. 6. Click on the Gateway t ab and verify t he Gateway field is blank. If there are IP addres ses liste d in th e Gatewa y secti on , high ligh t each one and click Remove until th e sect ion is em pty .
Setting Up TCP/IP 15 Obtain IP Settings from You r Wireless Mobile Route r Now that the co mputer has been confi gured to c onnec t to the R outer, it needs t o obtai n new netw ork setti ngs.
Configuring Clien t TCP/IP 16 Configuring Your Computer in Windows NT 4.0 DHCP IP Configur ation 1. From the Window s desk top c lick Start/Settings /Control Panel (Fig ure 12 ).
Setting Up TCP/IP 17 3. Click o n the Protocols t ab (Fig ure 13 ). 4. Doubl e-click TCP/IP Protocol icon . 5. Click o n the IP Address t ab. 6. In the Ada pter drop-down l ist , be sure your Eth ernet adapter i s selec ted. 7. Click on “ Obta in an IP address from a DHCP server ”.
Configuring Clien t TCP/IP 18 Obtain IP Settings From Yo ur Wireless M obile Router Now tha t you h ave conf igured your c omputer to conne ct to t he Wireles s Mobile Router, i t need s to obtai n new ne twork setti ngs.
Setting Up TCP/IP 19 3. Ty p e IPCONFIG /RENEW and press th e <ENTER> k ey . The updated Com mand P rompt s creen ( Figur e 15) will be dis playe d. V erify that your I P Address is now 192.16 8.2.xxx , your Su bnet Mas k is 255.255.255.0 and yo ur Default Gat eway is 19 2.
Configuring Clien t TCP/IP 20 Configuring Your Computer in Windows 20 00 DHCP IP Configur ation 1. Acce ss Netw ork settings by cl icki ng Sta rt / Settings / Control Pane l .
Setting Up TCP/IP 21 Configuring Your Computer in Windows XP DHCP IP Configur ation The foll owing in struct ions ass ume you are running Windows XP with th e default interfac e. If usin g the Cl assic i nterface (w here the icons an d menus look like pre vio us Win dows ver sion s), pl ease f ollow the instruc tions for Windows 2000.
Configuring Clien t TCP/IP 22 Configuring a Macintosh Computer DHCP IP Configur ation The instru ction s here may no t exact ly match th e operati ng system bei ng used as these s teps a nd screen shots w ere create d usin g Mac OS 10.2. Mac OS 7.x and a bove are s imilar, but ma y not be i dentic al to Mac OS 10.
Setting Up TCP/IP 23 3. If Using DHCP Server is alre ady sel ected in the Configure field, the comput er is alrea dy configured for DHCP . If not, sel ect this option . Figure 20. Apple Network Scr een 4. The new setting s are s hown on the TCP/IP t ab .
Configuring Clien t TCP/IP 24 Manual IP Configuration (for all Windows OS) The ins tructio ns here ma y not e xactly m atch you r versi on of Wi ndows a s these s teps a nd screen shots were cr eated in Wi ndows 98.
Setting Up TCP/IP 25 2. Select th e Gateway tab (Figur e 22), add the IP address o f the Wi reless Mobile Router (d efault: 192. 168.2 .1 ) in the New Gateway field; click Add . Figure 22. TCP/IP Properties Gatewa y Scre en 3. Select the DNS Configuration t ab (Figure 23), enter the IP address fo r the Wirel ess Mobile Router; click Add .
Configuring Clien t TCP/IP 26 Verifying Your TCP/ IP Connection After ins tallin g the TCP/I P commun ication p rotoco ls and c onfigur ing an IP addres s in the s ame netw ork as t he Wire less Mo bile Router, use th e Ping com mand to e nsure t he compu ter has succes sfull y connec ted to the Wirel ess Mobile Router, as follows : 1.
Configur ing the Wireless Mob ile Router 27 C ONFIGURING THE W IR ELES S M OBILE R OUT ER The Wirel ess Mob ile Rou ter can be confi gured by a ny Java -suppo rted browse r, includ ing Int ernet Explo rer 5.
Configur ing the Wireless Mobile Router 28 Disable Proxy Connec tion Verify th at the HTT P Proxy feature of t he web b rowser is disabl ed. This is so t hat the bro wser will be abl e to view t he Wire less Mo bile Router configu ration pages. Th e follo wing steps are fo r Internet Ex plorer: Internet Explorer (5 or above) 1.
29 Navigating the Web Browser Interface The Wirel ess Mob ile Rou ter’s manage ment i nterface f eatures a Setup Wiz ard and an Advan ced Set up section. Use t he Setup Wizard to quickl y se t up the Wirele ss Mob ile Ro uter fo r use w ith a c able mod em o r DSL mo dem.
Configur ing the Wireless Mobile Router 30 To acce ss th e Wireles s Mobile Router’ s managem ent interface, enter the Wirele ss Mo bile Route r IP address in your w eb br owser ( http :// 192. 168.2 .1) , click LOGIN and the Login screen (Figur e 24) w ill be displ ayed.
Setup Wiz ard 31 Setup Wizar d Time Zone Click o n the Setup W izard button (Figure 25 ). The scr een pro mpts you to choo se yo ur Time Zone (F igure 2 6). For acc urate timi ng of c lient filt ering a nd log events, you ne ed to set the time zo ne. Sel ect your ti me zone from the drop -down li st, and c lick Next .
Configur ing the Wireless Mobile Router 32 Broadband Type Select th e type of broadb an d conn ecti on that yo u have from you r sevic e provide r (Figure 27).
Setup Wiz ard 33 Cable Modem Your ISP may have gi ven yo u a hos t nam e . If so , enter it in to the field shown in Figure 28. Click Finish to complete the se tup. The Status p age will open to allo w you to v iew the connect ion st atus, a s well as other i nformation .
Configur ing the Wireless Mobile Router 34 PPPoE xDSL Enter the P PPoE User Name and Password a ssigned by your s ervice provi der i n the s creen show n in Fi gure 30. The Service Name is normall y optiona l, but may b e required by some servi ce provid ers.
Setup Wiz ard 35 PPTP (Point-to-P oint Tunneling Protocol) Point- to-Point Tun nelin g Protocol is a c ommon con nectio n method used for xDS L connec tions in E urope. I t can b e used to join d ifferent ph ysical networks using the Internet a s an interm ediary.
Configur ing the Wireless Mobile Router 36 Big Pond If yo u use the BigPond Internet Service , avai lable in Austral ia, enter th e user name, pas sword and service name for BigPond authentication . Click Finish to complete the setup (Figure 32). Figure 32.
Advanc ed Setup 37 Advanced Setup Use th e web mana gemen t interf ace to de fine sys tem param eters, manage and co ntrol the Wi reless Mo bile Ro uter and its ports, o r moni tor network conditi ons. The T able 3 outlines the sele ctions availa ble from this pro gram.
Configur ing the Wireless Mobile Router 38 Syste m Time Zone Set the tim e zone and time server for the W ireless Mob ile Rou ter (Figur e 33). This informati on is us ed for l og entries and cli ent ac cess control.
Advanc ed Setup 39 Password Se ttings Use th is menu (Figure 34) to rest rict ac cess ba sed on a passwo rd. By default, there is no passw ord. F or security y ou should assi gn one befo re exposi ng the Wireless Mobi le Route r to the internet. Passw ords can contain fr om 3–1 2 alphanu meric characte rs and are not case se nsitive .
Configur ing the Wireless Mobile Router 40 Enter a maxi mum Idle Time Out (i n minutes) to defin e a maximu m period o f time for whic h the logi n sessi on is maintain ed duri ng inacti vity.
Advanc ed Setup 41 WAN Specify the WAN conne ction type pro vided by your Inte rnet Servic e Provider, then click More Configuratio n to enter det ailed configu ration parameters for the s elect ed conne ction type. Dynamic IP When s etti ng up a D ynami c IP add ress ( Figu re 36), the Host Name is opti onal, but ma y be requ ired by some ISPs.
Configur ing the Wireless Mobile Router 42 If you a re unsu re of whi ch PC was original ly se t up by the broadban d technic ian, cal l your ISP a nd requ est they re gister a new MAC address for your accou nt. Register the default MAC addres s of the Wi reless Mobile Router.
Advanc ed Setup 43 Point-to-Point Tunneling Protocol ( PPTP) Point- to-Point Tun neling Prot ocol (P PTP) can be u sed to jo in diff erent physic al net works usin g the Int ernet as an interme diary.
Configur ing the Wireless Mobile Router 44 Static IP If your In ternet S ervice Prov ider has assigne d a fix ed IP addre ss, enter the assi gned add ress and subnet m ask for the Wireless Mobile Router, the n enter the gateway a ddress o f your ISP (Fi gure 39).
Advanc ed Setup 45 BigPond BigPond i s a serv ice prov ider in Australia that us es a “he artbeat” s ystem to maint ain the interne t conn ection. C onfigu re the built-in client with your user name, p assword and service nam e to get on li ne (Figur e 40).
Configur ing the Wireless Mobile Router 46 Domain Name Server s (DNS) Domai n Name Serv ers map n umerical IP add resses to the equiv alent domain name (e.g., www.ap c.com). Your ISP should provide th e IP address of one or m ore doma in name s ervers.
Advanc ed Setup 47 LAN • LAN IP – Use t he LAN menu (Figure 42) t o conf igur e the LAN IP address fo r the Wirele ss Mobi le Rout er and t o enable the DHCP serv er for dyna mic client a ddress al location . • Lease Ti me - Se t a period for the le ase time , i f required .
Configur ing the Wireless Mobile Router 48 Wireless To conf igure the Wir eless Mobile Ro uter as a wirel ess a ccess point for wirele ss clie nts (eithe r statio nary o r roaming), all y ou need to d.
Advanc ed Setup 49 Transmiss ion Rate : Set th e data rate tr ansmitted from the Wirel ess Mobile Router. The lower the data r ate, the longer th e trans miss ion dist ance.
Configur ing the Wireless Mobile Router 50 You may automati cally ge nerate encryptio n keys o r manuall y ente r the keys. For au tomatic 64-b it security (Figure 44), enter a pa ss phrase and click Generate . Four keys will be ge nerated . Choos e a ke y from the drop-down l ist or ac cept the defa ult key .
Advanc ed Setup 51 Figure 4 5. 128-Bit E ncryption Setup Scre en.
Configur ing the Wireless Mobile Router 52 Networ k Address Tr anslation (N AT) From this sect ion you can conf igure th e Address Mappi ng, Virtual Server, an d Spec ial Applic ation fea tures that provid e control over th e port openin gs in the Wireles s Mobile Ro uter’s firewa ll.
Advanc ed Setup 53 Virtual S erver If you c onfigu re the W ireless Mob ile Rou ter as a v irtual ser ver, rem ote users a ccessi ng servic es such as web or FTP at yo ur loc al site v ia public IP addre sses ca n be autom atica lly redir ected to loca l servers configu red with privat e IP addres ses.
Configur ing the Wireless Mobile Router 54 Special Applications Some applicat ions, su ch as internet gamin g, videoconf erencing, Internet tele phony a nd others , require multiple conn ections . These applic ations cannot work with Network Addr ess Translat ion (NAT ) enab led .
Advanc ed Setup 55 Examp le : Table 3. Configuring P orts for Special Ap plications For a full list of ports an d the serv ices tha t run on them, se e www.iana.org/assignments/port- numbers. ID Trigg er Port Trigg er Type Public Port Publi c Type Comment 1 6112 UDP 6112 UDP Battle.
Configur ing the Wireless Mobile Router 56 Firewall The Wirel ess Mob ile Rou ter firewa ll ca n provide access control o f connec ted cl ient PCs, block c ommon h acker att acks , includi ng IP Spoofing , Land Attack, Pin g of Death, I P with ze ro leng th, Smurf Atta ck, UDP port loo pback, Sno rk Attack, TCP null sc an, and TCP SYN floodin g.
Advanc ed Setup 57 Note: Click on Add PC and define the a ppropri ate setting s for clien t PC servic es, as s hown in Fig ure 50. Figure 50. Access Control Setup Sc reen.
Configur ing the Wireless Mobile Router 58 MAC Filtering Table The MAC Filter ing feature of the Wireless Mobi le Route r allows you to control access to your network to up to 3 2 clients base d on the M AC (Media Ac cess Con trol) ad dress of th e client machine .
Advanc ed Setup 59 URL Blocking To confi gure th e URL Bloc king fea ture, us e informa tion pro vided in (Fig ure 52 ) to spe cify t he web si tes (www.somesite.com) and/or keywords you wa nt to filte r on yo ur network . Use the s creen to block access to we b site s or to web URLs co ntai ning th e keyw ord spec ifie d in the tabl e.
Configur ing the Wireless Mobile Router 60 Schedule Rule The Sche dule Ru le feat ure allow s you to confi gure spec ific rules based on Time and Date . Thes e rules c an then b e used to confi gure mo re specif ic Access Control a nd enab les Schedule -based Internet access contr ol .
Advanc ed Setup 61 Once t he sched ule rule i s set up, you wil l need to config ure or e dit an Access Control rule, and select th e Sched ule Rule th at you want to apply t o that Ac cess Con trol rule. Yo u can set the s chedule rule at the bottom o f the Ac cess Con trol Conf igurati on pag e in the “Sc heduling Rule” d rop-down option.
Configur ing the Wireless Mobile Router 62 Intrusion Detection APC’s Wirel ess Mobil e Router p rovides intrusi on detec tion (Figure 55) through t he firew all and email c onfigu rations, a s foll .
Advanc ed Setup 63 E-Mail Alert Configura tion • When hack ers attem pt to ente r your networ k, we can a lert you by e-mail – En ter your E-m ail addres s.
Configur ing the Wireless Mobile Router 64 DDNS (Dyn amic DNS) Se ttings Domai n Name is a seri es of alp hanum eric strin gs separ ated by periods that map s to the a ddress of a networ k con nection a nd ide ntifies th e owner o f the addre ss.
Advanc ed Setup 65 UPnP (Universal Plug and Play) S etting Enable U PnP by checki ng ON (s ee Figure 58). UP nP allows the devic e to autom atica lly: • dyn amical ly joi n a net work • obtain a n IP addres s • convey its capab ilitie s and learn about th e prese nce and ca pabili ties of ot her devi ces.
Configur ing the Wireless Mobile Router 66 Tools Use the T ools m enu (Figu re 59) to backup the current conf iguration , restore a previou sly saved c onfiguratio n, restor e factory settings, update firmw are , and re set the Wireles s Mobile Router.
Advanc ed Setup 67 Tools - Firmware Upgra de APC’s Wi reless Mo bile Rou ter has soft ware store d in its i nternal me mory. This sof tware is usual ly refer red to as Firmware . Use this screen (Figure 60) t o update the firmwar e or user interface to the latest ve rsions.
Configur ing the Wireless Mobile Router 68 Tools - Reset APC’s Wirel ess Mob ile Rou ter provide s the abi lity t o reset all tools residen t in firmware. Fr om this scre e (Figure 61) , click Apply to reset the Wireles s Mobile Rou ter. The reset will be complete when the Power LED stop s bli nking.
Advanc ed Setup 69 Stat us The Status screen (Figure 62) displ ays WAN/ LAN connec tion statu s, firmwa re, and hardw are versi on numb ers, illeg al attem pts to acces s your network, as well as information on DHCP clients connected to your network. The item s define d in Ta ble 4 are included on thi s screen : .
70 Table 4. S tatus Scre en Elements Sect ion De script ion INTERNET Displays WAN co nnection type and st atus. Wireless Mobile Router Displays system IP s etti ngs, as well as DHCP, Firewall, UP nP an d Wi re les s s tat us.
Troublesh ooting 71 T ROUBLESHOOTING The info rmatio n outlined in thi s secti on descri bes som e useful steps for getting your c omputer an d the Wirel ess Mob ile Router o nline. Bef ore contac ting Te chnical Support, ens ure you h ave a pplied the correct infor mation in all setu p screens presente d in th is manua l.
Troublesho oting 72 Figure 63. Command Prompt Screen If yo u have an y other IP addre ss info rmation l isted, proceed a s foll ows: If yo u have an I P address th at starts with 169.254.XXX. XXX , see Section B . If you h ave an other IP add ress con figured , see Sectio n C .
Troublesh ooting 73 C. I have an other IP Addre ss displaye d If you h ave an other IP add ress lis ted, the PC m ay not be confi gured for a DHCP connection . Please refer to “Conf iguring Client TCP/IP” for info rmat ion. Once you have confi rmed your computer is configured for DHCP, proceed as fol lows: 1.
74 S PECIFICATIONS Item Specification Standa rds IEEE 802.3 10 BASE-T Et hernet IEEE 802.3u 1 00BASE-TX Fa st Ethernet IEEE 802.1 1b WAN Interface One RJ-45 10/100 Mbps port Managem ent Web management.
Warran ty 75 W ARRANTY The st andard warranty is two (2) years f rom the date of purchase. APC ’s stan dard pro cedure is to replac e the o riginal u nit with a fact ory recondi tioned unit.
Appendix: Compatibility with APC’s 76 A PPENDI X : C OMPATIBILITY WITH APC’ S T RAVEL P OWER C ASE AND T RAV EL P OW ER A DAPTER The WMR1 000B is easily integra ted with APC ’s Travel Power ® C.
An important point after buying a device American Power Conversion WMR1000B (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought American Power Conversion WMR1000B yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data American Power Conversion WMR1000B - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, American Power Conversion WMR1000B you will learn all the available features of the product, as well as information on its operation. The information that you get American Power Conversion WMR1000B will certainly help you make a decision on the purchase.
If you already are a holder of American Power Conversion WMR1000B, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime American Power Conversion WMR1000B.
However, one of the most important roles played by the user manual is to help in solving problems with American Power Conversion WMR1000B. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device American Power Conversion WMR1000B along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center