Instruction/ maintenance manual of the product 9550 Hand Held Products
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™ User’s Guide Dolphin ® 9500/9550 Mobile Computer Windows® Powered Pocket PC 2002.
T rademarks Dolphin, HomeBase, Mobile Base, and Quad Charger are trademarks or registered trademarks of Hand Held Products, Inc. Microsoft Pocket PC 2002, Windows, Windows NT, Windows 200 0, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or register ed trademarks of Microsoft Corporation.
Dolphin® 9500/9550 Mobile Computer User’s Guide iii Chapter 1 - Introduction Required Safety La bels ....................................................................................................................... 1-2 Location ..............
iv Dolphin® 9500/9550 Mobile Computer User’s Guide Batteries ........................................... ................................................................................................. 3-10 Main Battery Pack ......................
Dolphin® 9500/9550 Mobile Computer User’s Guide v Finding and Organizing In formation ............................................................................................. ... 4-26 Chapter 5 - Settings Overview .............................
vi Dolphin® 9500/9550 Mobile Computer User’s Guide Chapter 7 - Wireless LAN Communications with 802.11b Overview ....................................................................................................................... ...............
Dolphin® 9500/9550 Mobile Computer User’s Guide vii Chapter 9 - Applications Calendar: Scheduling Appointments and Meetings ............................................................................ 9-1 Using the Summary Sc reen .................
viii Dolphin® 9500/9550 Mobile Computer User’s Guide Communications ............................................................................................................................... 10-8 Communications Type s .........................
Dolphin® 9500/9550 Mobile Computer User’s Guide ix Chapter 13 - Dolphin 9500/9550 QuadCharger Overview ....................................................................................................................... .................... 13-1 Dolphin QuadCharger Parts and Functions .
x Dolphin® 9500/9550 Mobile Computer User’s Guide.
Dolphin® 9500/9550 Mobile Computer User’s Guide 1 - 1 1 Introduc tion Congratulations on the Purchase of Your Ne w Dolphin 9500 or Dolphin 9550 Mobile Computer! You have made a wise choice in selec.
1 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Required Safety Labels The Dolphin 9500/9550 mobile computer meets or exceeds the requirements of all appl icable standards organizations for safe operation.
Dolphin® 9500/9550 Mobile Computer User’s Guide 1 - 3 Regulatory and Safety Approvals for all Dolphin 9500/9550 T erminals The CE Mark on the product in dicates that the system has been tested to and conforms with the pr ovisions noted within the 89/336/EEC Electromagnetic Compatibility Dire ctive and the 73/23/EEC Low Voltage Directive.
1 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Dolphin 9500/9550 WLAN or WP AN Radio The Dolphin® 9500/9550 RF termi nal is designed to comply with the most curr ent applicable standards on.
Dolphin® 9500/9550 Mobile Computer User’s Guide 1 - 5 FCC Compliance Dolphin mobile computers meet or exceed all applicable stand ards and have been manu factured to the highest level of quality. Dolphin 9500/9550 Batch T erminal Dolphin 9500/9550 Batch terminals comply wi th part 15 of the FCC rules.
1 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide RF , Regulatory , and Safety Agency Approvals Dolphin 9500/9550 802.1 1b and/or Bluetooth R&TTE Compliance S tatement The HHP Dolphin 9500RF and Dolphin 9550RF ar e in conformity with all essential re quirements of the R&TTE Directive (1999/ 5/EC).
Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 1 Getting Star ted Overview The Dolphin 9500/9550 mobile computer is designed for easy, single-hand ed mobile data collection. Ea ch mobile computer is equipped with an Intel PXA255 400MHz RISC processor for fast processing and is buil t to run the Pocket PC 2002 platform.
2 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Dolphin 9500/9550 Models and Options HHP’s family of Dolphin 9500/ 9550 mobile data collection te rminals includes these models: Dolphin 9500 Batch This is a Pocket PC mobile computer with a unique, ergonomic shape designed for singl e-handed use.
Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 3 Dolphin 9500/9550 Peripherals Each of the following items is sold separately to enhance your Dolphin 9500/955 0 terminals capabilities.
2 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Dolphin 9500/9550 Accessories Each of the following items is sold separately to enhance your Dolphin 9500/955 0 terminals capabilities.
Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 5 Bar Code Symbologies Supported Symbology type Symbologies supported 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (PARAF) C.
2 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Using the Dolphin 9500/9550 for the First T i me Step 1. Unpack the Carton and Verify its Contents Verify that the carton contains the following items: • Dolphin 9500/9550 mobile computer (the terminal) • Main battery pack (7.
Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 7 Use only Dolphin 9500 series per ipherals , power cables , an d power adapters. Use of peripherals , cables, or po wer adapters not sold/manuf actured by HHP will vo id the w arranty and may damage the terminal.
2 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide Step 4. Initialize the Mobile Computer 1. When power is applied from a newly inst alled battery, the decode LED lights and the scan LED blinks for approximately three seconds. Do NO T press any keys while the terminal is booting up.
Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 9 Note: HHP recommends using screen protectors for Dolphin 9500/9550 terminals; especially for t hose terminals used within applications that require high-volume in terfacing with the touch sc reen.
2 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide Step 8. Autoinstall For each program that loads, a st atus bar indicates that the progra m is loading. Autoinstall occurs after each hard reset. Do N OT touch the keyboard or the scr een while programs are loading.
Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 11 V erify Decoding The Scan Demo enables you to decode a sample bar code. 1. Go to Start > HHP Demos > Scan Demo . 2. Aim the terminal at a bar code and press the SCAN key. The sc an LED lights red, and a green aimer beam projects out from the scanner.
2 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide Resetting the T erminal Soft Reset (W arm Boot) You would perform a soft reset if the te rminal fails to respond. Th e soft reset re-boots the de vice without losing RAM data. 1. Press and hold the Control (CTRL) and the Shif t (SFT) keys for approximately five seconds.
Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 1 3 Dolphin 9500/9550 Over view System Features Processor The Dolphin 9500/9550 terminal is equipp ed with an Intel X-Scale 400MHz RISC mi croprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerfu l Pocket PC platforms on the market.
3 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Front Panel Features This section describes features on the Do lphin 9500/9550 terminal front panel. LEDs The two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate during resets and scanning/imaging.
Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 3 Monochrome - The monochrome LCD is grayscale and 4 bits/pixel . The backlight illuminates when the touch screen or the Backlight key is pressed. Mo nochrome units contain an addition cont rast setting to enhance readability.
3 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Back Panel Features Because the back panel of the Dolphin 9500 and the Dolphin 9550 are different, ea ch is featured in its own section. Dolphin 9500 The following graphic describes features on the back panel of the Dolphin 9500 terminal.
Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 5 Speaker The Dolphin 9500/9550 terminal has an integrated speaker that sounds audio si gnals as you scan bar code labels and enter data. The operating frequency range is 500Hz at 71 dB up to 80 dB.
3 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Dolphin 9550 This section describes the back panel of t he Dolphin 9550. It contains the same featur es as the Dolphin 9500 described in the pr.
Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 7 Wrist Lanyard Fastener A wrist lanyard is available for Dolphi n 9550 terminals that you can attach to the handle in this location an. Rubber Bumpers The following graphic shows the Do lphin 9550 in a nose-down positi on, resting on its rubber bumpers.
3 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide Side Panel Features The following graphic sh ows the left, side panel. IrDA Port The Infrared Data Associati on or IrDA port communicates with IrDA-enable d devices such as PC’s, printers, modems, or other Dolphin 9500/9550 terminal s.
Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 9 Bottom Panel Features This following graphics describe the bottom panel of the Dolphin 9500/9550. Mechanical Connector The bottom panel of the Dolphin 9 500/9550 features a custom, indus trial-grade connector with 17 pi ns.
3 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide Batteries The Dolphin 9500/9550 features inte lligent battery technology. It is comprised of two types of battery po wer: the main battery pack installed in the back panel and the backup batte ry located inside the terminal.
Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 11 Managing Battery Power Data and files saved on th e Dolphin 9500/9550 terminal may be stored in RAM, so it is importa nt to maintain a continuous power supply to the terminal.
3 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide Checking Battery Power 1. Go to Start > Settings > System tab > Power . The power settings screen appears displa ying the charge status of both the installed Li-ion battery pack and the NiMH backup battery in side the terminal.
Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 13 Dolphin 9500/9550 T echnical Specifications System Architecture Processor: Intel X-Scale PXA255 400MHz Development En vironment: Dolphin SDK for Pocket PC 2002 supports Embedded VB or C++ Dolphin .
3 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide W eight: 9500 Terminal – Batch: 19.7 oz. (558 gm) WLAN: 20.2 oz. (573 gm) WPAN: 20 oz. (567 gm) WLAN/WPAN: 20.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 1 4 Using the Dolphin 9500/9550 Mobile Computer Entering Data To enter data, you may: • Use the 35-key, 43-key, or 56-key keyboards • Capture.
4 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide T oday Screen When the terminal powers one for the first time, you see the Today screen. You can al so display it by tapping Star t and then Today . On the Today screen, you can see at a glance important information for the day.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 3 Navigation Bar The navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to swit ch to programs and close screens. Command Bar Use the command bar at the bottom of the screen to perform tasks in programs.
4 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Pop-Up Menus With pop-up menus, you can quickly choose an action for an item. For example, you ca n use the pop-up menu in the contact list to quickly delete a contact, ma ke a copy of a contact, or send an e-mail message to a contact.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 5 Selecting Programs To select a program, tap Start > Programs , then the program name. Note: Some programs have abbreviated labels for check boxes and drop-down lists. To see the full spelling of an abbreviated label, tap and hold the stylus on the label.
4 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Imager The terminal houses a compact image engine that instantly reads all po pular 1D and 2D bar codes an d supports omni-directional aiming and decoding for greater flexibilit y in real-world settings.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 7 Scanning Position Options The aiming beam is smaller when the terminal is held closer to the code and larger when it is fart her from the code. Symbologie s with smaller bars or elements (mil size) shou ld be read closer to the unit.
4 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By foll owing the basic guidelines, new users can easily develop their own techniqu e and, with practice, quickly learn to adapt it to diffe rent application environment s.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 9 Using the Keyboards The Dolphin 9500/9550 series features th ree keyboard options: 35-key numeric/alpha keyboard, 43-key alpha/numeric keyboard, and 56-key full alpha/numeric keyboard.
4 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide Using the Function Keys Using the Navigation Keys Located in the center of each keyboard for easy access with either hand, the navigati on keys enable you to navigate the cursor through an application screen.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 11 The up and down arrows can be used for page up and page down commands when pressed in combination with the red modifier key.
4 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide 35-Key Numeric/Alpha Keyboard The following graphic displays the 35-key numeric/alpha keyboard. Alpha Lock K ey (ALPHA) Because the 35-key keyboard defaults to numeric mode, the Alpha Loc k key appears only on the 35 -key keyboard.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 13 43-Key Alpha/Numeric Keyboard The following graphic displays the 43-key alpha/numeric keyboard. Number Lock (NUM) Because the 43-key keyboard defaults to alpha mode, the Number Lock key appears onl y on the 43-key keyboard.
4 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide 56-Key Full Alpha/Numeric Keyboard The following graphic displays the 56-key alpha/numeric keyboard. Key Combinations There are keyboard combinations for specific functions and special characters on each keyboard.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 15 Adjusting the Backlight Both the keyboard and the displa y are backlit to enable better vi ewing in low-light conditions. All keyboards contains a Backli ght key that toggles the backlight on and off; see Backlight on page 4-10.
4 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide Using the System Settings Tap Start > Settings > System tab > Contrast . The current settings are displayed. Use the slider to adjust th e contrast to the desired setting. Tap OK to save adjustments.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 17 Communication Media Options Mechanical Connector The 17-pin, industrial-grade, mechanical co nnector on the bottom panel is designed to work only with HHP sold/manufactured communication and charging perip herals.
4 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide Radio Options Dolphin 9500/9550 terminals can be configured with one or a combi nation of the following radios: • 802.11b • Bluetooth Dolphin 9500/9550 terminals can be configur ed with more than one radio.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 19 To Power Up a Radio or Radio Combination 1. Open the Radio Manager by going to Star t > Settings > System tab > Radio Manager . The Radio Manager appears identifying which radio modules ar e installed.
4 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide Entering T ext Using the Input Panel Use the input panel to enter information in any program on the Dolphin mobile computer . You can either type on the soft keyboar d or write on the touch screen using Letter Re cognizer or Block Recognizer .
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 21 2. Write a letter in the box. When you write a letter, it is co nverted to typed text that appea rs on the screen. For specific instructions on using Letter Recognizer, with Letter Recogn izer open, tap the question ma rk next to the writing area .
4 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide Input Panel Options You can set input options by going to Start > Settings > P ersonal tab > Input .
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 23 W riting on the Screen In any program that accepts writing, su ch as the Notes program, and in the Notes tab in Calendar, Contac ts, and Tasks, you can use your stylus to write directly on the screen as you would on paper.
4 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide Drawing on the Screen Drawing on the screen is similar to writin g on the screen. The difference between writ ing and drawing on the screen is how you select items and how they can be edited. To create a drawing, cross three ruled line s on your first stroke.
Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 25 S tatus Icons Note: The Notification icon displays if mo re notification icons need to be displayed than there is room to display them. Tap the icon to view all notification icons. Notifications Notifications remind you when y ou have something to do.
4 - 26 Dolphin® 9500/9550 Mobile Computer User’s Guide Finding and Organizing Information The Find feature on your Dolphin mobile computer helps you quickly locate information. On the Start menu, tap Find . Enter the text you want to find, select a data type, and then tap Go to start the search.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 1 5 Settings Overview System settings are available off the Start menu. Go to Start > Settings and the system settings sc reen opens displaying the Personal tab.
5 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Personal T ab To access the Personal tab, go to Start > Settings . The screen opens displaying the Personal tab. Button Name Tapping this icon enables you to … Buttons Customize buttons to perform functions.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 3 Adding a Program to the S tart Menu You can add existing programs you use often, such as File Explorer, to the Start me nu for faster access. You are not installing the program, just re-routing access to it.
5 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide 3. Navigate to the Windows fold er and open the Start Menu ( My Device > Windows > Start Menu ), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 4. Tap the Start menu.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 5 System T ab The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting.
5 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Device name: Displays the system’s default name. Th is is the name used by ActiveSync. Description: Displays th e description of the device ID. Copyrights tab Displays important copyright information.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 7 IrDA Config This system setting allows you to verify the IrDA port settings. The IrDA com port can be disabled to free up a com port. This is useful if, for example, you are using a Bluetooth radio and wa nt to connect the terminal to additional Bluetooth devices.
5 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide Memory The Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory. Access this system setting whenever you receive system messages about memory.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 9 Storage Card tab T his tab displays the current ca pacity and usage statistics of th e selected memory type; IPSM or Storage Card. Select the memory ty pe from the drop-down list. IPSM is selected automatically.
5 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide Running Programs tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory er rors or when the mobile co mputer is running slowly.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 11 Power The Power system setting enables you to check the remaining charge of both the main and backup batteries. For more information, see Batteries on page 3-10. You can also set automatic turn-o ff times for the terminal to conserve power.
5 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide The Region tab displays an overview of the regi on selected in the drop- down list at the top. The terminal is loaded with a num ber of pre-programmed regional setti ngs. Select one from the list.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 13 The results appear below. To see specific settings or change a specific settin g, tap on one of the tabs , make the change and tap OK to save it. Remove Programs The Remove Programs settings enables you to remove programs installed on the terminal.
5 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide To Remove Programs: 1. Tap Remove Programs . In the list, select the pr ogram you want to remove. 2. Tap Remove . The following message appears: 3. Tap Yes . Wait while the program is removed. 4.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 15 Screen The Screen setting enables you to re-align the screen at any time. You would need to re-align the screen if tapping buttons or icons with the stylus no longer seems to work appropriately.
5 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide Connection Settings The Connections tab serves as a connections manager for the terminal that enables you to manage your network connections. There are three main components: Beam Enables you to verify and adj ust the infrared settings of t he IrDA port.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 17 Connections T ab The Connections screen enables yo u to manage internet, work, and network card c onnections that the terminal defaults to when connecting to the network.
5 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide To Configure Internet Settings 1. On the Connections tab, select Internet Settings in the first drop-down list, and tap Modify . The Internet Settings screen appears displaying the Modem tab. The list in the middle of the screen displays existing in ternet connections.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 19 4. Tap Next to enter the phone number for the modem to dial. 5. Enter the phone number and tap Next .
5 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide Port Settings Advanced settings opens to this tab window. On it, enter the parameters for the port the terminal is using. TCP/IP settings Tap on this tab to configure TCP/IP setting s. Server-assigned IP ad dresses use Dynamic Host Configuration Protocol (DHCP).
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 21 Name Servers settings Tap on this tab to determine how the terminal connects to servers. Server -assigned IP addresses use DHCP.
5 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide VPN Tab 1. After the Modem settings have been established, tap on the VPN tab. The Work Settings scre en displays with a list of connections in the middle of the window. If no c onnections have been establ ished, only New.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 23 5. Tap OK again and you are returned to the Work Setting s screen, which now lists the new VPN connection. Proxy Settings Proxy setting are most often used when your terminal is c onnected to a network with a firewall.
5 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide • Socks and Port - if your network uses the circuit-level proxy server. If you enter an address here, the Type field activates and you need to select Socks 4 or Socks. •T h e User ID and Password fields activate after you have entered the a ppropriate information.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 25 Internet Settings On the Connections tab, in the first fi eld (for Internet Settings), select New in the drop-down list. The General tab opens so that you can name the connection. Tap the Modem tab.
5 - 26 Dolphin® 9500/9550 Mobile Computer User’s Guide Connecting You can test your connection settin gs on the Connections tab (see page 5-17 ) any time. In either of th e first two drop-down lists (Internet and Work), select the desired setting. Tap Connect and the terminal begins connecting to the network.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 27 Network Card Connections The third field on the C onnections tab (see page 5-17 ) enables you to select the connection setting of your network card. You can have your network card use yo ur internet or work settings.
5 - 28 Dolphin® 9500/9550 Mobile Computer User’s Guide Network Adapters On the Connections tab (see page 5-17 ), tapping Network Adapters enables you to review the adapt ers installed on the terminal and the properties associated with each.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 29 Editing Properties Any time you open properties and tap OK , the system saves the settings. The fo llowing message appe ars after you tap OK : Tap OK again to save any changes.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 6 - 1 6 Communic ations Overview You can exchange information between your Dolphin 9500/9550 and other mobile devi ces, a desktop comput er, a network, or the Internet. You have the following connection options: • Connect to your desktop computer and synchroni ze via Microsoft Active Sync v3.
6 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Using ActiveSync Using Microsoft ActiveSync, you can synchronize informat ion in Microsoft Outlook or Microsoft ® Exchange Server on your desktop computer with your Dolphin 9500/9 550. You can also synchronize this inform ation directly with a Microsoft Exchange server.
Dolphin® 9500/9550 Mobile Computer User’s Guide 6 - 3 Synchronizing from the T erminal ActiveSync must be setup on your desktop com puter and the first synchronization process completed before you initiate synchronization from the terminal. To initiate synchronization, tap Start > ActiveSync .
6 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide If the File is Not an Installer: 5. An error message appears stating that the program is valid but designed for a different type of computer. You need to manually transfer this file to the terminal.
Dolphin® 9500/9550 Mobile Computer User’s Guide 6 - 5 Using Infrared Dolphin 9500/9550 terminals cont ains infrared or IrDA ports on the left side panel (see IrDA Port on page 3-8) . Using these ports, you can send and receive data between the terminal and other devices equipped with infrar ed.
6 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide V erify That Beam Settings Are Set to Receive The Beam Settings must be se t to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam .
Dolphin® 9500/9550 Mobile Computer User’s Guide 6 - 7 Sending and Receiving Information To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host device - must be alig ned with each other and within a close range.
6 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide T roubleshooting If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive . The terminal searches for the sending device.
Dolphin® 9500/9550 Mobile Computer User’s Guide 6 - 9 Using an ISP The communication software for creating an ISP connection is already installed on yo ur device. Your service provider should provide the software needed to install other se rvices, such as paging and fax services.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 1 7 Wireless L AN Communic ations with 802.11b Overview Dolphin 9500/9550 terminal s are available with an on-board 2.
7 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide St a t u s T a b HHP WLAN Settings always opens to the Status tab, wh ich displays the current WLAN settings for 802.11b. Field or Button Description Current Channel Shows the RF channel currently used by the radio.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 3 More Info button Tap this button to display detai led TCP/IP information as s hown in the following screen: Ping button Tap this button to open the Ping Utility for WLAN. Field Description IP Address Displays the current IP address.
7 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Config T ab The Config tab provides a list of all access points and peer stat ions in range. Its configuratio n tool enables you to create an d edit SSID profiles for access points that y ou want your station to associate with.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 5 Adding an Active SSID Profile to the Preferred Profile Table 1. Select an SSID from the Active SSID list. 2. Tap Add . If the SSID has WEP Key-On, the Settings wi ndow displays and prompts you to ente r the WEP Method, Encryption Key, and Key ID.
7 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Preferred Profile Icons You can complete a number of tasks to manage your Preferred Profiles using the fi ve icons at the top of the window: To Create a New Profile 1. Tap the New button and the following screen displays: 2.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 7 To Modify a Profile Select one and tap the Edit icon. The following screen displays: SSID To enter an SSID, which is the Ne twork Name. Check with your network administrator for Network Name (SSID).
7 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide To Delete a Profile Profiles may be deleted either from the Preferred List or from the Preferred List and Registry.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 9 Advanced T ab On the Settings window, tap the Advanced tab. The following screen displays: Power Save Mode Disable Choosing this option disables the Power Save mode. Always Enable Choosing this option ma kes the Power Save mode always ena bled.
7 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide About T ab This window provides Version Number and time of build for Network Driv er, Configuration Utili ty, and NIC Firmware. On the Settings window, tap the About tab. The S tatus Icon You access the 801.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 11 The Status Icon Menu When you tap the Status icon in the botto m tray, the following menu displays: Note: The Status Icon changes to a crossed lock as a warning that you may have entered a wrong key (WEP Key mismatch) for the WEP-On AP or a station.
7 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide 802.1 1b W ireless Security Supplement AEGIS Client ® offers the most comprehensive IEEE 80 2.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 13 MD5 Worksheet To configure AEGIS Client to use MD 5 authentication, you need to know: 1. Will you use your Windows user name and password for ne twork authentication? (Applies only to Windows clients.
7 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide TTLS Worksheet To configure with TTLS authentication, you need to know: 1. Use Windows user name and password for auth entication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is requir ed, you need to know the exact user name.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 15 PEAP Worksheet To configure AEGIS Client with PEAP Authentication, you need to know: 1. Use Windows user name and password for auth entication? (Applies only to Windows clients.
7 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide Configuring the Pocket PC Client Because AEGIS Client enables your terminal to access a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to matc h your network server parameters.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 17 • In the Identity field, enter your netwo rk login or user name. • In the Password field, enter your network password. • If your network requires client certificates, select the Use certificate option and complete the information.
7 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide Configuring the AEGIS Client Software Configuration takes place at several levels: • First, each interface that interacts with the AEGIS Client may need to be configured. • Second, each user account on the computer needs its own unique authentication settings.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 19 User Settings Tab The User settings tab defines the protocol and the credentials used to authenticate a user. Identity The 802.1X identity supplied to t he authenticator. The identity value can be up to 63 ASCII characters and is case-sensitive.
7 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide System Settings Tab The System Settings tab controls loggin g and the port manger timeout period. Log Level These settings control the detail of the log messages generated by th e AEGIS Client.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 21 Server Identity Tab The Server identity tab defines the credent ials the client uses to authenticate the server during TLS/TTLS/PEAP authentication message exchange. AEGIS Client us es the information entered on this screen to ve rify that the Client is communicating with a trusted server.
7 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide Port Setting Menus To see or manage the wireless cards or Ethernet NICs controlled by the Client, go to Start > Programs > Meetinghouse AEGIS Client . The Main menu contains a list of wireless and NIC adapters (p orts).
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 23 Client Menu To open the client menu, tap Client in th e command bar along the bottom of the window. Close Closes the Client's interface, while leaving the client running. Start/Stop Starts or stops 802.
7 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide Port Setting Parameters Port settings parameters rarely n eed to be modified from their def aults. In most cases, you should modify these settings only i f advised to by technical support. Port Settings are global to all ports.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 25 Certificate Management During configuration, you may have specified one or two cert ificates to use during the authen tication process. The specified identity should match the Issued to field in the certificate and should be register ed on the authentication server (i.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 1 8 Wireless P AN Communic ations with Bluetooth Overview Dolphin 9500/9550 terminals are available with a Bluetooth radio for (Wireless Personal Area Network) WPAN usage. When the mobile computer is first initialized, the *.
8 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Assign COM Ports Follow these steps to view and/or modify the Bluetooth COM ports. If you are not go ing to use the IrDA port, you can disable it to free up a port for Bluetooth devices; see IrDA Config on page 5-7.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 3 Discover Bluetooth Device(s) Follow these steps to discover other Blue tooth devices nearby, includi ng non-phone devices. The Devi ce Discovery Wizard is a more detailed alternative to using the Blue tooth “Get Connected!” Wizard or Blueto oth ActiveSync or Bluetooth LAN Access options.
8 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide 2. Tap and hold your stylus on the Bluetooth device you want to bond wi th. In the pop-up menu, select Bond . 3. Alternatively, after sele cting a device, tap on the Bond icon. Or tap on Device , then select Bond .
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 5 5. As prompted, make sure the Bluetooth dev ice that you want to bond with is in Bondable mode. 6. If the remote device is se t up to accept bonding, a Bluetooth Passkey screen appears. To continue bonding, enter the correct passkey and tap Reply .
8 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide 3. Use the General and Services screens to research device properties. If needed, assign a ne w device type icon by tapping on the arrow buttons in the General screen. You can also use the Device name field to rename the device.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 7 2. In the pop-up menu , choose between Large Icons or Details . Note: In Details view, you can see the Device Class a nd scroll right to see th e current Bonded status.
8 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide T urn Radio T ransmitter ON/OFF You may want to turn off the radio transmitte r to save power or if you are entering an area with radio restrictions (e.g., an a irplane). 1. The Bluetooth icon should appear in the task tray on the Today screen.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 9 Bluetooth ActiveSync This section explains how to use the Bluetooth ActiveSync featur e. It helps you quickl y and easily ActiveSync to a notebook or desktop computer with Ac tiveSync v3.x installed.
8 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide (c) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize files, if desired. SCENARIO #3: Your Bluetooth Devices fold er contains no computers.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 11 Bluetooth LAN Access This section explains how to use the Bluetooth LAN Access fe ature to quickly and easily conn ect to a Bluetooth-enabled LAN access point. 1. Tap on the Bluetooth icon. In the pop -up menu, select Bluetooth LAN Access .
8 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide (a) When you tap Bluetooth LAN Access , your mobile computer automatically trie s to connect with your favorite access point. (b) If your LAN requires a passkey, a screen appears, asking for the pa sskey.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 13 (e) After a successful connection is made, the screen reports Connected. (f) Now you are ready to access your LAN for Internet access, files, etc.
8 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, cont acts or files with another Bluetooth device that supports OBEX.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 15 2. Make sure the other Bluetooth device is set up to receive a contact. The device mu st support the OBEX Object Push profile. Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact by tapping the Bluetooth icon.
8 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide 3. Tap and hold your stylus on t he contact(s) you would like to send. In the pop-u p menu, select Send Via Bluetooth . 4. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 17 2. Now you are ready to send a file. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Send a File . 3. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.
8 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide 6. Your mobile computer sends the file. Browse Remote Device The Bluetooth File Explorer lets your mobile computer share files with another Bluet ooth device. The other device must support the OBEX File Transf er server profile.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 19 4. Select the Bluetooth device yo u wish to browse. If the desired device is not listed, tap Find . 5. Your mobile computer begins to es tablish a file sharing connection. 6. After the devices successfully connect, the Bluetooth File Explorer appears.
8 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide 1. Select the file(s) or folder(s) that you wish to transfer. You can select items from only one device pe r transfer session. 2. There are two different ways to initiate the transfer: • Tap on the File menu.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 21 3. In the next screen, enter a name for your new folder. Tap OK . 4. The new folder should be liste d under the appropriate device. Delete File(s) or Folder(s) 1. Select item(s) that you wish to delete.
8 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide 2. Start the connection process by either of two methods: • Tap on the Device menu. Select Connect. • Tap on the Connect icon. 3. In the next screen, select the device you wish to connect to.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 23 2. The Enable File Sharing status screen appears. Your mobile computer waits two minutes for the remote device to connect. 3. After successfully connecting to the re mote device, the screen report Connected.
8 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide Using the Dialer This section explains how to assign a dialin g prefix and use the Dialer to dial a numb er directly from your Contacts list. The Dialer makes it quick and easy to perform dial-up networking.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 25 4. If you have multiple pho ne numbers for a contact, a screen ap pears listing them, including an y dialing prefix you may have assigned. Select the phone number you wish to dial. 5. Your mobile computer connects to your phone and begins dialing.
8 - 26 Dolphin® 9500/9550 Mobile Computer User’s Guide Get Connected W izard The Get Connected! Wizard guides you th rough a one-time setup process that prepar es the mobile computer and phone for Bluetooth connections. The wizard varies d epending on what phone you want to connect to.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 27 4. When the search is complete, a list of the discovered Bluetooth phon es appears. Choose the phon e you wish to connect to, and tap Select . A service discovery phase begins, about 5-10 seconds.
8 - 28 Dolphin® 9500/9550 Mobile Computer User’s Guide 4. The mobile computer searches for the phone. When the search is over, a list of the discovered Bluet ooth phones appears. 5. Choose the phone you want to connect to, and tap Select . A service discovery phase begins, about 5-10 seconds.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 29 Dial-up to Y our Network Complete the following steps to create a new Bluetooth internet connection. Before setting up dial-up networking, prepare yourself with dial-up information and other necess ary settings from your office network or ISP.
8 - 30 Dolphin® 9500/9550 Mobile Computer User’s Guide 5. Uncheck Wait for dial tone before dialing . Tap Finish . 6. Now you are ready to start the co nnection. In the Connections scre en, under Internet Settings, tap Connect . In Network Log On, verify the dialing settings.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 31 Automatic Connections for Motorola Timeport 270C: • On the phone, press MENU. • Scroll to Settings, then press SELECT. • Scroll to Connection, then press ON. • On Bluetooth Link, press SELECT.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 1 9 Applications This chapter describes the applications that ship already installed on your Dolphin 9500/9550 terminals. Calendar: Scheduling Appointments and Meetings Use Calendar to schedule appoint ments, including meetings and other events.
9 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide 3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them. 5. Enter other desired informat ion. To see all available fi elds, hide the input panel.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 3 Using the Summary Screen When you tap an appointment in Calendar, a summary screen is disp layed. To change the appointment, tap Edit . Creating Meeting Requests You can use Calendar to set up meetings with users of Outlook or Pocket Outlook.
9 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Contact s Contacts maintains a list of your friends and colleagues so that you can easily find the information you’re looking for, whethe r you’re at home or on the road. Note: To change the way information is displayed in the list, tap Tools > Options .
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 5 T o Cr eate a Contact 1. Tap New . 2. Using the input panel, enter a name and ot her contact information. You need to scro ll down to see all available fields. 3. To assign the contact to a category, scroll to and tap Categories and select a category from th e list.
9 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Using the Summary Screen When you tap a contact in the contact li st, a summary screen is displayed. To change the contact information, tap Edit . View contact details. T ap to view notes. Tap to change contact information.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 7 Ta s k s Use Tasks to keep track of what you have to do. Note: To change the way information is displayed in the list, tap Tools > Options . T ap to create a new task. Select the sort order of the list.
9 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide To C r e a t e a Ta s k 1. Tap New . 2. Using the input panel, enter a description. 3. You can enter a start date and due date or enter other information by first tapping the field. If the input panel is open, yo u need to hide it to see all available fields.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 9 Using the Summary Screen When you tap a task in the task list, a summary screen is disp layed. To change the task, tap Edit . View task details. View notes. T ap to show and hide additional summary information.
9 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide Notes Quickly capture thoughts, reminders, ideas , drawings, and phone numbers with Notes. You can create a written note or a recording. You can also include a recording in a note. If a note is open when you crea te the recording, it will be included in the note as an icon.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 11 T o Cr eate a Note 1. Tap New . 2. Create your note by writing, drawing, typing, and recording. For more informatio n about using the input panel, writing and drawing on the screen, and creating recordings, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1.
9 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide Inbox Use Inbox to send and rece ive e-mail messages in either of these ways: • Synchronize e-mail messages with Microsoft Exchange or Microsoft Ou tlook on your desktop computer.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 13 Using the Message List Messages you receive are displayed in the me ssage list. By default, the most recently received messages are displayed first in the list. Select the sort order for messages.
9 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide When you receive a message, tap it to open it. Unread messages are displayed in bold. When you connect to your e-mail server or synchronize wi.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 15 Composing Messages 1. Tap New . 2. In the To field, enter an e-mail or SMS address of one or more re cipients, separating them with a semicolon, or select a name from the contact list by tapping the Address Book button.
9 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide Folder Behavior with a Direct Connection to an E-mail Server The behavior of the folders you create depends on whet her you are using ActiveSync, SMS, POP3, or IMAP4.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 17 Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these ways: • During synchronization w.
9 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide The Mobile Favorites Folder Purpose The Mobile Favorites folder was created on your desktop computer when you installe d ActiveSync. It enables you to create Favorite Links on your desktop computer that you can transfer to your Dolphin 9500/9550 terminal.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 19 2. Tap the Favorites button to display your list of favorites . 3. Tap the page you want to view. You’ll see the page that was do wnloaded the last time you sync hronized with your desktop comp uter.
9 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide 5. Follow the directions on the screen. Synchronize the terminal with your desktop computer and then tap the My Channels button to complete the AvantGo setup. When synchronization is complete, tap the Av antGo Channels link in your list of favorites to see a few of the most popular channels.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 21 Companion Programs The companion programs for Pocket PC installed on Dol phin 9500/9550 terminals are • Pocket Word and • Pocket Excel.
9 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide If you’re opening a Word document created on a desktop computer, select Wrap to Window on the View menu so that you can see the entire document. T yping Mode Using the input panel or Dolphin keypad, en ter typed text into the document.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 23 W riting Mode In writing mode, use your stylus to write directly on the screen. Ruled lines are displayed as a guide, and the zoom magnificat ion is greater than in typing mode to allow you to write more easily.
9 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide Drawing Mode In drawing mode, use your stylus to draw on the screen. Gridlines appea r as a guide. When you lift your stylus off the screen after the first stroke, you’ll see a drawing box indicating the boundaries of the drawin g.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 25 Pocket Excel Pocket Excel works with Microsoft Excel on your desktop computer to give you easy ac cess to copies of your workbooks. You can create new workbooks on the terminal, or you can copy a nd paste workbooks from your desktop computer.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 1 10 Dolphin 9500/9550 HomeBase Overview As the hub of your Dolphin 9500/9550 sys tem, the Dolphin HomeBase charging a nd communication cradle supports both RS- 232 and USB communications, which make it ab le to interface with the majority of PC-based enterprise systems.
10 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Dolphin 9500/9550 HomeBase Parts and Functions Front Panel Terminal Well Place the Dolphin terminal in this well to communicate with a host device, power the te rminal, and charge its battery pack.
Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 3 For information about chargi ng a battery in the auxilia ry battery well, see page 10-7. COMM LED This is the communication LED. It indicate s the status of data transfer between t he Dolphin terminal and the host device.
10 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Rear Panel Auxiliary Battery Well The HomeBase enables you to charge an additional Li-ion battery pa ck independently of the term inal well. This feature ensures that you can always have a fully-ch arged battery for your Dolphin terminal.
Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 5 Powering the HomeBase The terminal requires 9.5 Volts DC input for communications and battery charging; the HHP power cable contains a power adapter that converts the power source voltage accordingly.
10 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide HomeBase Serial Connector The following diagram displays the pin diagram of the serial connector of the HomeBase. Note: Signals referenced are for a DTE device. The HomeBase is at a right-angle to th e printed circuit board (PCB).
Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 7 Charging the Main Battery The Dolphin HomeBase powers the terminal and fully charges its main battery pack in less that four hours.
10 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide Communications Communications T ypes RS-232 The HomeBase supports RS-232 co mmunications via the RS-232 Commu nications Port located on the back of the device.
Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 9 Setting up the T erminal The Dolphin terminal may be configured for communications using the ActiveSync options as described in Chapter 2 or manually as described below. To set Communications Properties, complete these steps: 1.
10 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide The following graphic displays the correc t ActiveSync Connection Sett ings on the desktop computer for an RS-232 connection. Note: You can have the USB connection box checked in addition to the serial cable box wi thout affecting processing.
Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 11 Setting up the T erminal To select ActiveSync options: 1. Select Start > ActiveSync > Tools > Options . 2. Select the PC tab. 3. Check the Enable synchronization box and select ‘USB Connec tion from the drop-down list.
10 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide The ActiveSync Connection Settings must be set as the following graphic indicates. The Allow USB connection with this desktop computer box must be checked.
Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 13 Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable su rface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good light ing for the user to view and operate the Dolp hin terminal while it is in the HomeBase.
10 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide The following diagram displays how to wall-mount a Homebase: The back wedge of the mounting bracket cont ains an open slot for the power and co mmunications cables.
Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 1 11 Dolphin 9500/9550 Mobile Base Overview The Dolphin Mobile Base charging and commun ication cradle is designed specifically fo r in-premise and in-transit data collectio n applications.
11 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Mobile Base Parts and Functions Front Panel The front panel of the Mobile Ba se has one slot. The following graphic features the Mobile Base with the Dolphin 9500 inserted into the Terminal Well.
Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 3 Bottom Panel The power supply and RS-232 connectors are located on the bottom of the unit. Power Supply Connector Use this connector to attach an HHP power cable to the Dolphin 9500/9550 Mo bile Base.
11 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Powering the Dolphin T erminal When seated in a Mobile Ba se that is connected to the appropriate power so urce, the Dolphin terminal receives the power to charge its main battery and run it s internal circuitry.
Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 5 Installing the Dolphin Mobile Base To install the Dolphin Mobile Base, you need to mount it securely to an appropr iate location and supply it with power.
11 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Locking Tabs When positioned as shown in the above gr aphic, the locking tabs secure the sp ring arm assembly, latch, and terminal in place. When seating a terminal, turn both arms up to allow the spring arm to move as necessary while the terminal is being inserted.
Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 7 Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal co mputer, modem, or any standard RS-232 device using a standard seri al cable and communications software.
11 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide Mobile Base Serial Connector The following diagram displays the pin diagram of the serial connector of th e bottom panel of the Mobile Base. Note: Signals referenced are for a DTE device. The Mobile Base connector is st raight to the printed circuit board (PCB).
Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 9 4. Select the appropriate baud rate for connecting to the RS-232 Host Device; ‘11520 is the default. 5. Tap OK and close the ActiveSync window on the Dolphin 9500/9550 terminal. 6. Place the Dolphin in the Mobile Base .
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Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 1 12 Dolphin 9500/9550 ChargeBase Overview The Dolphin ChargeBase is a four -slot charging cradle that can power four Dolphin terminals, a nd charge their main batteries in less than four hours.
12 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Dolphin ChargeBase Parts and Functions Front Panel Terminal Wells The ChargeBase contains four terminals wells. Each well • Holds and charges the main battery pa ck of one Dolphin 9500/9550 terminal.
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 3 Power Supply The ChargeBase includes a power supply t hat contains a power adapter to ensure the proper voltage.
12 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Inserting and Removing T erminals Inserting 1. Hold the terminal with the botto m panel perpendicular to the base. 2. Slide the terminal into the well un til the Dock LED lights solid green. 3.
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 5 Charging T erminals in the ChargeBase The Dolphin ChargeBase charges the main ba ttery of each terminal in less than four hours. The ChargeBase uses the intelligent battery charging system incorporated into all Dolphin terminals that prevents overch arging.
12 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Mounting the ChargeBase The Dolphin ChargeBase should be placed on a dry, stable surface. To easily adapt t he ChargeBase to your environment, it can be mounted on a flat, horizontal surfac e such as a desktop or workbench, or a flat, vertical surface such as a wall.
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 7 2. Turn the ChargeBase and DIN Rail right side up. 3. Secure the DIN Rail to a stab le, flat horizontal surface.
12 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide Using the Mounting Brackets A wall mount kit can be purchased separa tely. It contains two mounting brackets to secure both ends of the ChargeBase. Use the screws and the mounting brackets to mount the ChargeBase to a wa ll or other vertical surf ace.
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 9 3. Using the nuts and bolts, secure the mounting brackets to the bottom panel. 4. Secure the mounting brackets to an appropriate horizontal surface.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 13 - 1 13 Dolphin 9500/9550 QuadCharger Overview The Dolphin QuadCharger is a four-slot charging station that provides intelligent battery m anagement for Dolphin 9500/9550 battery packs. It can charge each battery in less than four hours.
13 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Charge/Analyze Slot This is the fourth slot and the only on e that can be used to analyz e a battery. When a battery is placed in this slot, it begins charging just as it does in the other three slots.
Dolphin® 9500/9550 Mobile Computer User’s Guide 13 - 3 Supplying Power to the QuadCharger The QuadCharger must be connect ed to a power source via the HHP power ada pter cable so that voltage is adjusted appropriately. 1. Locate the AC power adapter cable and plug it into the power source.
13 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Using the Battery Analyzer Location The battery analyzer is located in the f ourth slot of the ChargeBase. Only batte ries in this slot can be analyzed. Analyze Cycle The Analyze cycle is initiated when a battery is placed in the Charge/A nalyze slot and the ANALYZE button is pressed.
Dolphin® 9500/9550 Mobile Computer User’s Guide 13 - 5 Mounting the QuadCharger The Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadChar ger to your enviro nment, it can be mounted on a flat, horizontal surface su ch as a desktop or workbench, or a fl at, vertical surface such as a wall.
13 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide W all Mounting The following graphic displays how mount a QuadCharger to a wall: T roubleshooting If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions.
Dolphin® 9500/9550 Mobile Computer User’s Guide 14 - 1 14 W arranty , Suppor t , and Ser vice Limited W arranty Hand Held Products, Inc., d/b/a HHP (“HHP“) wa rrants its products to be free fro.
14 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide Return Information Should your unit or any of the per ipherals prove to be defective wi thin the stated warranty period from the date of purch.
14 - 3 Dolphin® 9500/9550 Mobile Computer User’s Guide T echnical Assist ance If you have a question or problem with your unit, you can obtain technical assistance from HHP’s Application Support department . North America/Canada: Telephone: (800) 782-4263, Option 4 (8 a.
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Dolphin® 9500/9550 Mobile Computer User’s Guide A - 1 Appendix A - K eyboards Overview This appendix provides useful to ols for programming an d managing your Dolphi n 9500/9550 terminal. General W indows Keyboard Shortcuts Use the keyboard shortcuts in the chart below to navigate the Dolphin 9500 and Do lphin 9550 terminal keyboards.
Dolphin® 9500/9550 Mobile Computer User’s Guide A - 2 43-Key Alpha/Numeric Keyboard Blue Key Functions and Characters The following table displays the spec ial functions performed and characters inserted using the blue key.
Dolphin® 9500/9550 Mobile Computer User’s Guide A - 3 Red Key Functions and Characters The following table displays the spec ial functions performed and characters inserted using the red key. * Exit the mouse utility prior to adjusting the contrast.
A - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide Key Combinations Using Blue + Sft Keys Miscellaneous Key Combinations Ke y/Key Combinations Function/Special Characters SFT + Blue + T ? SFT + .
Dolphin® 9500/9550 Mobile Computer User’s Guide A - 5 35-Key Numeric/Alpha Keyboard Blue Key Functions and Characters Ke y Combination Function/Special Character Blue ke y + .
A - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide Key Combinations Use the key combinations listed be low to access certain keyboard functions or to use special char acters that are not defined on the 35-key version of the Dolphin keyboard.
Dolphin® 9500/9550 Mobile Computer User’s Guide A - 7 56-Key Full Alpha/Numeric Blue Key Functions and Characters Red Key Functions and Characters Ke y Combination Function/Special Character Blue ke y + .
A - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide * Exit the mouse utility prior to adjusting the contrast. Red ke y + E F5 Red ke y + F F6 Red ke y + G F7 Red ke y + H F8 Red ke y + I F9 Red k.
Dolphin® 9500/9550 Mobile Computer User’s Guide A - 9 Key Combinations Use the key combinations listed be low to access certain keyboard functions or to use special char acters that are not defined on the 56-key version of the Dolphin keyboard.
A - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide Com Port Assignment T able Com P or t Assignment Com P or t 1 S er ial por t. This is the 17-p in connector on the bottom panel of Dolphin 9500/9550 ter minals. Com P or t 2 Bluetooth Module If there is no Bluetooth hardware in stalled on the terminal, this com por t is unassigned.
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™ 95/9550/UG Rev B.
An important point after buying a device Hand Held Products 9550 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Hand Held Products 9550 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Hand Held Products 9550 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Hand Held Products 9550 you will learn all the available features of the product, as well as information on its operation. The information that you get Hand Held Products 9550 will certainly help you make a decision on the purchase.
If you already are a holder of Hand Held Products 9550, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Hand Held Products 9550.
However, one of the most important roles played by the user manual is to help in solving problems with Hand Held Products 9550. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Hand Held Products 9550 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
