Instruction/ maintenance manual of the product GXP-280 Grandstream Networks
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Grandstream Networks, Inc. GXP User Manual Page 2 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 TABLE OF CONTENTS GXP USER MANUAL WELCOME.................. ................... ................... ................... .................. ................
Grandstream Networks, Inc. GXP User Manual Page 3 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Table 8: LCD Buttons ........................... ................... ................... ................... ................... ... . ......... 12 Table 9: LCD Icons .
Grandstream Networks, Inc. GXP User Manual Page 4 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Welcome Your Grandstr eam GXP Series IP pho ne features a ne w sophisticated desig n and is very easy to use.
Grandstream Networks, Inc. GXP User Manual Page 5 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP-280 GXP-1200 GXP-2000 G XP-2010 GXP-.
Grandstream Netw orks, Inc. GXP User Manual Page 6 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 1) One GXP Extension unit 2) One PS2 cable 3) One connection plate 4) One Universal Power Adaptor F IGU.
Grandstream Netw orks, Inc. GXP User Manual Page 7 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Figure 2: GXP–2000 In ternal Headset Wiring Schema NOTE: For GXP-2000 HW REV. 0.3 and 0.4 , a 3.5mm to 2.5mm plug converter is required to use a 2.5mm headset.
Grandstream Netw orks, Inc. GXP User Manual Page 8 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Product Overview Table 3: GXP Product Models Model Picture Ov erv iew GXP-280 GXP280 is an entry-level SIP phone. It features: y Single line y Three soft keys GXP-1200 GXP1200 is an entry-level SIP p hone.
Grandstream Netw orks, Inc. GXP User Manual Page 9 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Table 4: GXP Comparis o n Guide Features GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP-2020 LCD Display 128x32.
Grandstream Netw orks, Inc. GXP User Manual Page 10 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP -2020 2.5mm and RJ22 RJ22 2.
Grandstream Netw orks, Inc. GXP User Manual Page 11 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 SPEAKERPHONE Yes Yes Yes Yes Yes SEND Yes Yes Yes Yes Yes TRANSFER Yes Yes Yes Yes Yes CONF Yes Yes Ye.
Grandstream Netw orks, Inc. GXP User Manual Page 12 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Using the GXP SIP Enterprise Phone G ETTING F AMILIAR WITH THE LCD GXP-2xxx has a dynamic and customizable scr een. The screen displa ys differently depen ding on whether the phone is idle or in use (a ctive screen).
Grandstream Netw orks, Inc. GXP User Manual Page 13 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Speaker Phone Status Icon: FLASH when phone rings or a call is pending OFF when the speakerphone is of.
Grandstream Netw orks, Inc. GXP User Manual Page 14 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 T ABL E 10: GX P K EYPAD B UTTONS Key Button Key Button Definitions LINE BUTTONS Line keys with LED, c.
Grandstream Netw orks, Inc. GXP User Manual Page 15 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 M AKING P HONE C ALLS Handset, Speakerphone and Headset Mode Handset can be to ggled between Speaker and Headset. To switch bet ween Handset and Speaker/Headset, press the H o ok F las h in the handset cradle or press the SPEAKER button.
Grandstream Netw orks, Inc. GXP User Manual Page 16 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 3. C ALL R ETURN : To call the last phone number that called you r phone. When returning a call, the phone will use the same SIP account as the call was made to.
Grandstream Netw orks, Inc. GXP User Manual Page 17 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Note: The multi-functional buttons will function as LINE keys when all LINEs are busy. The LED will flash in red to indic ate an incomi ng call. Pre ss the button t o pick up the ca ll.
Grandstream Netw orks, Inc. GXP User Manual Page 18 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 A NSWERING P HONE C ALLS Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone.
Grandstream Netw orks, Inc. GXP User Manual Page 19 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 2. Attended (or Supervised) Transfer: Press “L INEx” button to make a call an d automatically place the ACTIVE LINE on HOLD. Once the call is es tablished, press “TRANSFER (or TRNF)” key to transfer the call and ha ng up.
Grandstream Netw orks, Inc. GXP User Manual Page 20 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 C ALL F EATURES The GXP supports tradi tional and ad vanced te lephony fe atures incl uding caller I D, caller ID w/n ame, call forward/transfer/park/ho ld as well as intercom/paging and BLF.
Grandstream Netw orks, Inc. GXP User Manual Page 21 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Configuration Guide The GXP can be config ured in two ways. Firstly, usin g the Key Pad Configuratio n Menu on the phone; secondl y, through embedded web-configuration menu.
Grandstream Netw orks, Inc. GXP User Manual Page 22 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Configure Press Menu butto n to display the configuration selections: • Network. To enable/disabl e DHCP. To setup IP-address, Net ma sk and Gateway address • SIP To change SIP-se rver settings fo r primary account.
Grandstream Netw orks, Inc. GXP User Manual Page 23 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 F IGURE 3: K EYPAD GUI F LOW Call History Status Phone Book LDAP Directory Instant Message Direct IP C.
Grandstream Netw orks, Inc. GXP User Manual Page 24 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web server responds to HTTP/HTTPS GET/POST r equests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE or Mozill a Firefox.
Grandstream Netw orks, Inc. GXP User Manual Page 25 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Table 13: Device Configuration - Status MAC Address The device ID, in HEXADECIMAL format. IP Address This field shows IP address of GXP Product Model This field contains the product model information.
Grandstream Netw orks, Inc. GXP User Manual Page 26 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 LCD B ackli ght Al ways On Turn on LC backlight at all times.
Grandstream Netw orks, Inc. GXP User Manual Page 27 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Disable Missed Call Backlight Default is No. By default, LCD backlight will lit whenever there is a missed call. Not for GX P280. HEADSET Key Mode Set Default mod e or choose To ggle Headset/Speaker.
Grandstream Netw orks, Inc. GXP User Manual Page 28 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Voice Frames per TX This field contains the number of v oice frames to be transmit ted in a sing le Ethernet packet (be advised the IS limit is based on the maximum size of Ethernet packet is 1500 byte (or 120kbps)).
Grandstream Netw orks, Inc. GXP User Manual Page 29 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 STUN Server IP address or Domain na me of the STUN se rver. STUN resolution result w ill display in the STATUS page of the Web UI. Firmware Upgrade and Provis ioning Default me thod is HTTP.
Grandstream Netw orks, Inc. GXP User Manual Page 30 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Idle Screen XML Download Enable XML Idle Screen download via TFTP or HTTP. Define XML server path. XML Application Enter server path for XML application.
Grandstream Netw orks, Inc. GXP User Manual Page 31 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Call Progres s Tones Using these settings, users can configure ring or tone frequ encies based on parameters from local telecom. By defau lt, they are set to North Ame rican standard.
Grandstream Netw orks, Inc. GXP User Manual Page 32 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Headset R X gain (dB) Increases the selected headset’s (2.5mm or RJ22) RX gain by + or – 6dB. Default is 0dB Display Language Allows user to choose preferre d display language in web UI and key pad UI.
Grandstream Netw orks, Inc. GXP User Manual Page 33 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Local SIP Port This parameter define s the local SIP port used to listen and tra nsmit. The default value for Account 1 is 5060. It is 5062, 506 4, 5066 for Account 2, Account 3 and Account 4 respectively.
Grandstream Netw orks, Inc. GXP User Manual Page 34 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Session Expiration The SIP Session Timer extension e nables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE.
Grandstream Netw orks, Inc. GXP User Manual Page 35 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Allow Auto Answer by Call-Info If the Call-Info header contains an swer-after=0, the call be ans wered automatically (so called paging mode).
Grandstream Netw orks, Inc. GXP User Manual Page 36 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings are in th e ADVANCED SETTINGS configuration page .
Grandstream Netw orks, Inc. GXP User Manual Page 37 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Instructions for local TFTP Upgrade: 1. Unzip the file and put all of them u nder the root directory of the TFTP server. 2. The PC running the TFTP ser ver and the GXP should be in the same LAN segment.
Grandstream Netw orks, Inc. GXP User Manual Page 38 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the pho ne. Please backup or print all the settings be fore you restoring factory default se ttings.
An important point after buying a device Grandstream Networks GXP-280 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks GXP-280 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks GXP-280 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks GXP-280 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks GXP-280 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks GXP-280, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks GXP-280.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks GXP-280. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks GXP-280 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center