Instruction/ maintenance manual of the product GXP-2010 Grandstream Networks
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Grandstream Networks, Inc. GXP User Manual Page 2 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 TABLE OF CONTENTS GXP USER MANUAL WELCOME ............................... ................................ ................................ ...............
Grandstream Networks, Inc. GXP User Manual Page 3 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 8: LCD Buttons ........................... ............... ................... ................... ............... ........... .......... 12 Table 9: LCD Icons .
Grandstream Networks, Inc. GXP User Manual Page 4 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Welcome Your Grandstr eam GXP Series IP phone fea tures a new sophistica ted design and is very easy to u se.
Grandstream Networks, Inc. GXP User Manual Page 5 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP-1200 GXP-2000 GXP-20 10 GXP-2020 Mai.
Grandstream Networks, Inc. GXP User Manual Page 6 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 2) One PS2 ca ble 3) One connec tion plate 4) One Universal Power Adaptor F IGURE 1: C ONNECTING THE GXP.
Grandstream Networks, Inc. GXP User Manual Page 7 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Figure 2: GXP–2000 Internal Headset Wiring Schema NOTE: For GXP-2000 HW REV. 0.3 and 0.4, a 3.5 mm to 2.5mm plug converte r is required to use a 2.5mm headset.
Grandstream Networks, Inc. GXP User Manual Page 8 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Product Overvie w Table 3: GXP Product Models Model Picture Overview GXP-1200 GXP1200 is an entry-level SIP pho ne. It features: y Two lines y Three XML programmable soft keys GXP-2000 GXP2000 is a mainstr eam SIP phone.
Grandstream Networks, Inc. GXP User Manual Page 9 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Programmable Hard Keys No 7 18 7 Soft Keys 3 No 3 4 Extens ion Module No Yes, up to 2 Expansion Modules, 56 no des each Yes Yes Table 5: GX P Key Fe atures in a G lance Features Benefits Open Standards Compatible SIP 2.
Grandstream Networks, Inc. GXP User Manual Page 10 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 GXP-1200 GXP-2000 GXP-2010 GXP-2020 3 11 22 13 Power over Ethernet Built-in auto-sensing: Cisco and IEEE 802.
Grandstream Networks, Inc. GXP User Manual Page 11 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 MSG Yes Yes Yes Yes MENU Yes Yes Yes Yes NAVIGATION (4) Yes Yes Yes Yes Device Management NAT-friendly .
Grandstream Networks, Inc. GXP User Manual Page 12 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Using the GXP SIP Enter prise Phone G ETTING F AMILIAR WITH THE LCD GXP-20x x has a dynam ic and custom izable screen. The screen dis plays differen tly dependi ng on whether the phone is idle or in use (active scre en).
Grandstream Networks, Inc. GXP User Manual Page 13 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Speaker Phone Status Icon: FLASH when phone rings or a call is pending OFF when the speakerphone is off.
Grandstream Networks, Inc. GXP User Manual Page 14 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 10: GXP Keypad Buttons Key Button Key Button Definitions LINE BUTTONS Line keys with LED, can be .
Grandstream Networks, Inc. GXP User Manual Page 15 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 M AKING P HONE C ALLS Handset, Speakerph one and Headset Mode Handset can be toggled be tween Speaker and Headset. To switch between Handset a nd Speaker/Headset, p ress the Hook Flas h in the hand set cradle or press the SPEAKER button.
Grandstream Networks, Inc. GXP User Manual Page 16 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 3. C ALL R ETURN : To call the last phone number that called your phone. When returning a call, the phone will use the same SIP account as the call was made to.
Grandstream Networks, Inc. GXP User Manual Page 17 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Note: The multi-functional buttons w il l function as LINE keys when all LI NEs are busy. The LED will flash in red to indicate an incoming call. Press the button to pick up the call.
Grandstream Networks, Inc. GXP User Manual Page 18 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 A NSWERING P HONE C ALLS Receiving Calls 1. Incomi ng singl e call: Phone rings with selected ring-tone.
Grandstream Networks, Inc. GXP User Manual Page 19 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 5-Way Conferencing GXP can host conference calls and supports 5-w ay conference calling.
Grandstream Networks, Inc. GXP User Manual Page 20 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 C ALL F EATURES The GXP supports traditional and advanced telephony featu res including caller ID, caller ID w/name, call forward/transfer/park/h old as well as inte rcom/pag ing and BLF.
Grandstream Networks, Inc. GXP User Manual Page 21 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Customizable Idle Screen and Soft-buttons GXP also allows you to cus tomize the id le-screen using you r own logo on the disp lay of the p hone, inst ead of the Grands tream lo go.
Grandstream Networks, Inc. GXP User Manual Page 22 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Configu ration G uide The GXP can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu.
Grandstream Networks, Inc. GXP User Manual Page 23 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Configure Press Menu button to display the configuration selections: • Network. To enable/ disable DHC P. To setup IP-address, Net mask and Ga teway address • SIP To change SIP-server settings for primary account.
Grandstream Networks, Inc. GXP User Manual Page 24 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 F IGURE 3: K EY P AD GUI C ALL F LOW.
Grandstream Networks, Inc. GXP User Manual Page 25 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web server responds to HT TP/HTTPS GET/POST requests. Embe dded HTML pages allow a user to configure the IP pho ne through a Web bro wser such as Microsoft’s IE or Mozilla Firefox.
Grandstream Networks, Inc. GXP User Manual Page 26 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 13: Device Configuration - Status Hardware Revision Hardware version number : Main Board, Interface Boa rd MAC Address The device ID, in HEXADECIM AL format.
Grandstream Networks, Inc. GXP User Manual Page 27 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Display Clock instead of Date Cho ose to display clock or date on LCD. This option app lies to GXP-1200/GXP- 2000 only. Daylight Savings Time This parameter controls time displayed in dayli ght savings time.
Grandstream Networks, Inc. GXP User Manual Page 28 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 15: Advanced Settings Admin Password Administrator pass word. Only the administrator can access the “Adva nced Settings” and “Account Settings” page.
Grandstream Networks, Inc. GXP User Manual Page 29 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Use # as Dial Key This parameter allow s users to configure the “# ” key as t he “Send ” (o r “Dial ”) key. If set to “Yes”, the “#” key will immediately send the call.
Grandstream Networks, Inc. GXP User Manual Page 30 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Allow DHCP Option 66 to ove rride s erver Default is Yes. This allows device gets provision ed automatically. Authenticate Conf File Default is “No”. If set to “Yes”, configura tion file would be authenticated before acceptance.
Grandstream Networks, Inc. GXP User Manual Page 31 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Distinctiv e Ring Tone Caller ID must be configured. Select a Distinctive Ring Tone 1 throug h 3 for a particular Caller ID. The GXP w ill ONLY use selec ted ri ng tones for particular Caller IDs.
Grandstream Networks, Inc. GXP User Manual Page 32 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Outbound Proxy IP address or Domain name of Outbou nd Proxy, Media Gateway, or Session Border Controller. Used for fire wall or NAT penetration in different network environment.
Grandstream Networks, Inc. GXP User Manual Page 33 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Subscribe for MWI: Defau lt is No. When set to “Yes” a SUBSCRIBE for Message Waitin g Indication will be sent periodically. PUBLISH for Presence Enable Presence feature.
Grandstream Networks, Inc. GXP User Manual Page 34 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Enable 100re l PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is required to support PSTN inter- netwo rking.
Grandstream Networks, Inc. GXP User Manual Page 35 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Special Feature Default is S tandard. Choose t he selection t o meet spec ial requirem ents from Sof t Switch vendors.
Grandstream Networks, Inc. GXP User Manual Page 36 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings ar e in the ADVANCED SETTINGS con figuration page .
Grandstream Networks, Inc. GXP User Manual Page 37 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Instructions for local TFTP Upgrade: 1. Unzip the file and pu t all of them under the root dir ectory of the TFTP server. 2. The PC running the TFTP server and the GXP should be in the same LAN segment.
Grandstream Networks, Inc. GXP User Manual Page 38 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Restore Factory Default S etting WARNING: Restoring the Factory Default Setting will dele te all configuration info rmation of the phone . Please b ackup or print all the settings before you restoring facto r y default settings.
An important point after buying a device Grandstream Networks GXP-2010 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks GXP-2010 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks GXP-2010 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks GXP-2010 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks GXP-2010 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks GXP-2010, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks GXP-2010.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks GXP-2010. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks GXP-2010 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
