Instruction/ maintenance manual of the product GXP Series Grandstream Networks
Go to page of 40
.
Grandstream Networks, Inc. GXP User Manual Page 2 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 TABLE OF CONTENTS GXP USER MANUAL WELCOME .................................................................................................................
Grandstream Networks, Inc. GXP User Manual Page 3 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Table 8: LCD Bu ttons .......................................................................................................... .......... 13 Table 9: LCD Icons .
Grandstream Networks, Inc. GXP User Manual Page 4 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Welcome Your Grandstream GXP Series IP phone feature s a new sophisticated design and is very e asy to use.
Grandstream Networks, Inc. GXP User Manual Page 5 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP-2.
Grandstream Networks, Inc. GXP User Manual Page 6 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 1) One GXP Extension unit 2) One PS2 cable 3) One connection plate 4) One Universal Power Adaptor F IGUR.
Grandstream Networks, Inc. GXP User Manual Page 7 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Figure 2: GXP–2000 Internal Headset Wiring Schema NOTE: For GXP-2000 HW REV. 0.3 and 0.4, a 3.5mm to 2.5mm plug converter is req uired to use a 2.5mm headset.
Grandstream Networks, Inc. GXP User Manual Page 8 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Product Overview Table 3: GXP Product Models Model Picture Overvie w GXP-280 GXP280 is an entry-level SIP phone. It features: y Single line y Three soft keys GXP-1200 GXP1200 is an entry-level SIP phone.
Grandstream Networks, Inc. GXP User Manual Page 9 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 GXP-2020 GXP2020 is an executive SIP phone. It features: y Six lines y Seven programmable hard keys y Fo.
Grandstream Networks, Inc. GXP User Manual Page 10 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Table 6: GXP Hard ware Specificatio ns LAN Interface (Ethernet ports) T wo (2) 10/100 Mbps Full/Half Du.
Grandstream Networks, Inc. GXP User Manual Page 11 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Lines Multiple direct lines with independent SIP accounts, programm able speed dial keys, XML programmable soft-keys. (except on GXP-280 ) Protocol Support Support SIP 2.
Grandstream Networks, Inc. GXP User Manual Page 12 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Netw ork and Provisioning Via keypad/LCD, Web browser, or secure (AES encrypted) central configuration .
Grandstream Networks, Inc. GXP User Manual Page 13 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Using the GXP SIP Enterprise Phone G ETTING F AMILIAR WITH THE LCD GXP-2xxx has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active screen).
Grandstream Networks, Inc. GXP User Manual Page 14 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Phone Status Ic on: OFF when the handset is on-hook ON when the handset is off-hook Speaker Phone Statu.
Grandstream Networks, Inc. GXP User Manual Page 15 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Table 10: GXP Keypad Buttons Key Button Key Button Defini tions LINE BUTTONS Line keys with LED, can be.
Grandstream Networks, Inc. GXP User Manual Page 16 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 M AKING P HONE C ALLS Handset, Speakerphone and Headset Mode Handset can be toggled between Speake r and Headset. To switch between Han dset and Speaker/Headset, press the Hook Flash in the handset cradle or press the SPEAKER button.
Grandstream Networks, Inc. GXP User Manual Page 17 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 3. C ALL R ETURN : To call the last phone number that called your phone. When returning a call, the phon e will use the same SIP account as the call was made to.
Grandstream Networks, Inc. GXP User Manual Page 18 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Note: The multi-functional buttons will function as LINE keys when all LINEs ar e busy. The LED will flash in red to indicate an incoming call. Press the button to pick up the call.
Grandstream Networks, Inc. GXP User Manual Page 19 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 A NSWERING P HONE C ALLS Receiving Calls 1. Incoming single call: Phone rings with selected ri ng-tone .
Grandstream Networks, Inc. GXP User Manual Page 20 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 NOTE: To transfer calls across SIP domains, SIP se rvice providers must su pport transfer across SIP domains. Blind transfer will usually use the prima ry account SIP profile.
Grandstream Networks, Inc. GXP User Manual Page 21 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 C ALL F EATURES The GXP supports traditional and advan ced telephony f eatures including caller ID, caller ID w/name, call forward/tr ansfer/park /hold as we ll as intercom/paging and BLF.
Grandstream Networks, Inc. GXP User Manual Page 22 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Customizable Idle Sc reen and Soft-buttons GXP also allows you t o customize the idle-scree n using your own l ogo on the disp lay of the phone, inst ead of the Grandstream logo.
Grandstream Networks, Inc. GXP User Manual Page 23 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Configuration Guide The GXP can be confi gured in two wa ys. Firstly, us ing the Key Pad Configuration Me nu on the phone; secondly, through em bedded web-co nfiguration menu.
Grandstream Networks, Inc. GXP User Manual Page 24 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Configure Press Menu button to display the configuration selections: • Network. To enable/disable DHCP. To setup IP-address, Net mask and Gateway address • SIP To change SIP-server settings for primary account.
Grandstream Networks, Inc. GXP User Manual Page 25 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 F IGURE 3: K EY P AD GUI C ALL F LOW.
Grandstream Networks, Inc. GXP User Manual Page 26 of 40 Firmware 1.1.6.16 Last Updated: 05/2008.
Grandstream Networks, Inc. GXP User Manual Page 27 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web server responds to H TTP/HTTPS GET/POST requests. Embedd ed HTML pages allow a user to configure the IP phone throug h a Web browser such as Micro soft’s IE or Mozilla Firefox.
Grandstream Networks, Inc. GXP User Manual Page 28 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Table 13: Device Configuration - Status Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device ID, in HEXADECIMAL format.
Grandstream Networks, Inc. GXP User Manual Page 29 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Date Display Format Choose one of the following formats: • Year-Month-Day • Month-Day-Year • Day-Month-Year This option applies to GXP-1200/GXP-2 000 only.
Grandstream Networks, Inc. GXP User Manual Page 30 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Advanced User configuration includes not only the end user configurat ion, but also advanced configuration such a s SIP configuration, Codec selection, NAT Traversal Setting and othe r miscellaneous configuration.
Grandstream Networks, Inc. GXP User Manual Page 31 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Layer 2 QoS This contain s the value used for layer 2 VLAN tag. Default setting is blank. No Key Entry Timeout Default is 4 seconds. Use # as Dial Key This parameter allo ws users to configure the “# ” key as the “S end” (or “Dial ”) key.
Grandstream Networks, Inc. GXP User Manual Page 32 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Config File Prefix/Postfix Default is blank. End user should keep it blank. Allow DHCP Option 66 to override server Default is Yes. This allows device gets provisi oned automatically.
Grandstream Networks, Inc. GXP User Manual Page 33 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 NTP server This parameter defines the URI or IP addre ss of the NTP (Netwo rk Ti me Protocol) se rve. It is used to display the current date/time. Distinctive Ring Tone Caller ID mu st be configured.
Grandstream Networks, Inc. GXP User Manual Page 34 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Display Language Allows user to choose preferred display language in web UI and key pad UI. The user can only load one second ary language GXP has up to six line appearances, each with a n independent SIP account.
Grandstream Networks, Inc. GXP User Manual Page 35 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 SIP Registration Failure Retry Wait Time Retry registration if the process failed. Default is 20 seco nds. SIP T1 Timeout RFC 3261 SI P T1 timer. Default is 1 second.
Grandstream Networks, Inc. GXP User Manual Page 36 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Min-SE Defines the minimum session expiration (in se conds). Default is 90 seconds . Caller Request Timer If set to “Yes”, the phone will use session timer when it makes outb ound calls if remote party supports session timer.
Grandstream Networks, Inc. GXP User Manual Page 37 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Disable Multiple Media Attribute in SDP Default is No. Preferred Vocoder GXP supp orts up to 7 different Vocoder types including G.711(a/µ) (also known as PCMU/PCMA), GSM, G.
Grandstream Networks, Inc. GXP User Manual Page 38 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Software Upgrade & Customization Software (or firmware) u pgrades are com pleted via either TFTP or HTT P. The corresp onding configuration settings are i n the ADVANCED SETTINGS configuration page .
Grandstream Networks, Inc. GXP User Manual Page 39 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Instructions for local TFTP Upgrade: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXP should be in the same LAN seg ment.
Grandstream Networks, Inc. GXP User Manual Page 40 of 40 Firmware 1.1.6.16 Last Updated: 05/2008 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please ba ckup or print all the settings before you restoring factor y default settings.
An important point after buying a device Grandstream Networks GXP Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks GXP Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks GXP Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks GXP Series you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks GXP Series will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks GXP Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks GXP Series.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks GXP Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks GXP Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
