Instruction/ maintenance manual of the product 496 Grandstream Networks
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User Manual HandyTone-496 Analog Telephone Adaptor For SW Release Version 1.0.3.44 Grandstream Networks, Inc . www.grandstream.com.
HandyTone-496 User Manual Grandstream Net works, Inc. 2 Table of Contents 1 WELCOME ..................................................................................................................... 4 2 INSTALLATION ................................
HandyTone-496 User Manual Grandstream Net works, Inc. 3 8 RESTORE FACTORY DEFAULT SETTING .......................................................... 37 9 GLOSSARY OF TERMS ...............................................................................
HandyTone-496 User Manual Grandstream Net works, Inc. 4 1 Welcome Congratulations on becoming an owner of HandyTone -496. You made an excellent choice and w e hope you enjoy all of its capabilities.
HandyTone-496 User Manual Grandstream Net works, Inc. 5 2 Installation HandyTone-496 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-496 VoIP functionalities are av ailable via regular analog telephones.
HandyTone-496 User Manual Grandstream Net works, Inc. 6 HandyTone-496 has two FXS ports. The PHONE1 por t next to the LAN is FXS port 1 and the PHONE2 on the side of the HandyTone-496 is FXS port 2. Each FXS port can have a separate SIP account. This is a key feature of HandyTone- 496.
HandyTone-496 User Manual Grandstream Net works, Inc. 7 3 What is Included in the Package The HandyTone-496 package contains: 1) One HandyTone-496 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-496 is compliant with various safety standards including FCC/CE and C-tick.
HandyTone-496 User Manual Grandstream Net works, Inc. 8 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.
HandyTone-496 User Manual Grandstream Networks, Inc . 9 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-496. Model HandyTone-496 LAN interface 1xRJ45 10Base-T.
HandyTone-496 User Manual Grandstream Networks, Inc . 10 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-496 stores a voice prompt menu (Interactiv e Voice Response or IVR) for quick browsing and simple configuration. Currently, the voice pr ompt menu and the LED button are designed for FXS port 1 only.
HandyTone-496 User Manual Grandstream Networks, Inc . 11 • Once the button is pressed, it enters the voice pr ompt main menu. If the button is pressed again, while it is already in the voice prompt .
HandyTone-496 User Manual Grandstream Networks, Inc . 12 To make a direct IP call, first pick up the anal og phone or turn on the sp eakerphone on the analog phone, then access the voice menu prom pt by dial “***” or press the button on the HandyTone-496, and dials “47” to access the direct IP call menu.
HandyTone-496 User Manual Grandstream Networks, Inc . 13 A can hold on to the phone and wait for one of the three following behaviors: • A quick confirmation tone (temporarily using the call waitin g indica tion tone) followed by a dial tone. This indicates th e transfer is successful (trans feree has received a 200 OK from transfer target).
HandyTone-496 User Manual Grandstream Networks, Inc . 14 5.2.6.2 Bellcore Style 3-way Conference Bellcore style 3-way conference is also supported. To do this, user needs to enable “Use Bell-style 3- way Conference” in FXS1 or FXS2 web configuration.
HandyTone-496 User Manual Grandstream Networks, Inc . 15 To cancel this Forward, dial “*93” and get the dial tone, then hang up Flash/Hook When in conversation, th is action will switch to the new incoming call if there is a call waitin g indication.
HandyTone-496 User Manual Grandstream Networks, Inc . 16 6 Configuration Guide 6.1 Configuring HandyTone-496 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-496 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.
HandyTone-496 User Manual Grandstream Networks, Inc . 17 option by accessing the configuration via LAN por t. With the WAN side HTTP access enabled, then get the WAN IP address of the HandyT one-496 through section 5.
HandyTone-496 User Manual Grandstream Networks, Inc . 18 Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 End User Password: (purposely not displayed for s.
HandyTone-496 User Manual Grandstream Networks, Inc . 19 DHCP IP Leas e Time: 120 (in units of hours, defaul t is 12 0 h ou rs o r 5 day s ) DM Z IP: Port Forwarding: WAN port 0 LAN IP LAN port 0 Pr o.
HandyTone-496 User Manual Grandstream Networks, Inc . 20 DHCP vendor class ID This option is used by clients and servers to exchange vendor-specific information. Default is blank. Time Zone This parameter controls how the displayed date/tim e will be adjusted according to the specified time zone.
HandyTone-496 User Manual Grandstream Networks, Inc . 21 PPPoE Service Name This field is optional. If your I SP uses a service name for the PPPoE connection, enter the service na me here. Default is blank. Device Mode To use the device as a router or a bridge.
HandyTone-496 User Manual Grandstream Networks, Inc . 22 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field shows WAN port IP address. Product Model This field contains the product model info.
HandyTone-496 User Manual Grandstream Networks, Inc . 23 Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 Admin Password: (purposely n ot displayed f or security pr otection) Home NPA: Layer 3 QoS: 48 (Diff-Serv or Precedence value) Layer 2 QoS: 802.
HandyTone-496 User Manual Grandstream Networks, Inc . 24 WAN side http access: No Yes (WAN side access to http se rver will be rejected if set to No) Syslog Server: Syslog Level: NO NE U pdate C anc el R eboot All Rights Reserved Gran dstream Networks, Inc.
HandyTone-496 User Manual Grandstream Networks, Inc . 25 Send Flash Event: No Yes (Flash will be sent as a DTMF event if set to Yes) Enable Call Fe atures: No Yes (if Yes, Call Forwarding & Call-W.
HandyTone-496 User Manual Grandstream Networks, Inc . 26 Special Feat ure: Standar d Distinct Ring Tones: Frequency1 (Hz) Frequency 2(Hz) ON ( x10ms) OFF (x10m s) Alert-info 350 440 0 0 Dial Tone 350 .
HandyTone-496 User Manual Grandstream Networks, Inc . 27 Layer 2 QoS This setting includes two fields. Th e 802.1Q/VLAN Tag contains the value used for layer 2 VLAN tag. Default se tting is blank. And 802.1p priority value contains the value of the priority value.
HandyTone-496 User Manual Grandstream Networks, Inc . 28 Polarity Reversal Default is No. If set to Yes, polarity will be reversed upon call establishment and termination. NTP server This parameter defines the URI or IP address of the NTP server which is used by the HandyTone ATA to display the current date/time.
HandyTone-496 User Manual Grandstream Networks, Inc . 29 SIP Server This field contains the URI string or the IP address (a nd port, if different from 5060) of the SIP proxy server. e.g., the following are some valid examples: sip.my-voip-provider.com, or sip:my-com pany-sip-server.
HandyTone-496 User Manual Grandstream Networks, Inc . 30 Use Random Port This parameter, when set to Yes, will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple HandyTone ATAs are behind the same NAT.
HandyTone-496 User Manual Grandstream Networks, Inc . 31 Preferred Vocoder The HandyTone ATA supports up to 6 diffe rent Vocoder types including G.711 A-/U-law , G.723.1, G.726, G.729A/B, iLBC. Depending on the product model, some of these Vocoders may not be provided in standard release.
HandyTone-496 User Manual Grandstream Networks, Inc . 32 Early Dial This parameter controls whether th e phone will attem pt to send an early INVITE each time a key is pressed when a us er dials a num ber.
HandyTone-496 User Manual Grandstream Networks, Inc . 33 6.2.4 Saving the Configuration Changes Once a change is made, users s hould click on the “Update” button in the Configuration page. The HandyTone-496 will then display the following screen to confirm that the changes have been saved.
HandyTone-496 User Manual Grandstream Networks, Inc . 34 6.3 Configuration throug h a Central Server Grandstream HandyTone ATAs can be automatically configured from a centr al provisioning system.
HandyTone-496 User Manual Grandstream Networks, Inc . 35 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page.
HandyTone-496 User Manual Grandstream Networks, Inc . 36 7.2 Configuration File Download Grandstream SIP Device can be c onfigured via Web Interface as we ll as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP serv er path for configuration file.
HandyTone-496 User Manual Grandstream Networks, Inc . 37 8 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuratio n information of the device. Please backup or print out all the settings before you approach to fo llowing steps.
HandyTone-496 User Manual Grandstream Networks, Inc . 38 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance.
HandyTone-496 User Manual Grandstream Networks, Inc . 39 divided into 24 time slots of 10 ms, and twelve full-duplex acce sses per carrier, for a total of 120 possible combinations.
HandyTone-496 User Manual Grandstream Networks, Inc . 40 FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to th e FXO extension (usually an analog phone). An FXS device will allow any FXO device to op erate as if it were c onnected to the phone company.
HandyTone-496 User Manual Grandstream Networks, Inc . 41 format and compression/translation of the signa l into Internet protoco l (IP ) packets for transmission over the Internet or other packet-swi tched networks; the proce ss is revers ed at the receiving end.
HandyTone-496 User Manual Grandstream Networks, Inc . 42 i.e. the phone service we use for every ordi nary phone call, or called POT (Plain Old Telephone), or circuit switched network.
HandyTone-496 User Manual Grandstream Networks, Inc . 43 another. UDP does not provide the relia bility and ordering guarantees that TCP does; datagrams may arrive out of order or go m issing without notice. However, as a result, UDP is faster and more eff icient for many lightweight or time-sensitiv e purposes.
An important point after buying a device Grandstream Networks 496 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks 496 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks 496 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks 496 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks 496 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks 496, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks 496.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks 496. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks 496 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center