Instruction/ maintenance manual of the product Vision C3 American Dish Service
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Satellite T elevision KVH T racV ision ® C3 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision C3.
54-0159 Addendum to Re v . G T racVision C3 Owner’ s Manual Addendum (ECO #s 6138, 6356, 6580, 6643) The following information applies to Revision G of the T racV ision C3 Owner ’s Manual (KVH Part Number 54-0159). 1.3 Materials Provided with T racVision C3 The data/power cable supplied with the system is 28 ft (8.
5.3 Replaceable Parts T able 5-1 has been updated to show the new part numbers for the data/power cable, RF cable, and the RF PCB. P art Name P art Number Baseplate Assembly 02-1245-01* 02-1245-03** R.
54-0159 Addendum to Re v . G T racVision C3 Owner’ s Manual Addendum (ECO #6138) The following information applies to Revision G of the T racV ision C3 Owner ’s Manual (KVH Part Number 54-0159). T able 5-1 has been updated to show the new part number for the RF PCB.
Congratulations! Y ou have selected one of the most advanced satellite tracking systems available today . KVH ® Industries’ T racV ision ® C3 i s designed for use with European and North American DVB- compatible satellite services as well as DIRECTV ® .
Tr acVision ® , KVH ® , and T racNet™ are trademarks of KVH Industries, Inc. DIRECTV ® is an official trademark of DIRECTV , Inc., a unit of GM Hughes Electronics.
T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 T racVision C3 System Overview . . . . . . . . . . .
ii 3.1 T urning on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2 3.2.1 Using the IRD Remote Control to Switch Between Satellites . . . . . . . . . .
5.4.2 RF Detector/D VB Decoder . . . . . . . . . . . . . . . . . . . . . . . . .5-6 5.4.3 Antenna Gyro Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 5.4.4 Antenna LNB Replacement . . . . . . . . . . . . . . . . . . . . . . . .5-8 5.
1 Introduction 1.1 Digital Satellite T elevision Y our new T racV ision C3 satellite antenna is fully compatible with the Digital V ideo Broadcasting (DVB) satellites, which use the international standard for digital TV transmission, as well as Digital Satellite Service (DSS) services, such as DIRECTV .
1.2 T racVision C3 System Over view Y our KVH T racV ision C3 employs a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the antenna gyro continuously measur es your vessel’s motion and position, and transmits commands to the antenna motors to keep the antenna pointed at the satellite at all times.
1.2.1 T racVision C3 Components The antenna unit includes the antenna positioning mechanism, signal front end, power supply , and control elements. These elements include antenna drive controls and mechanisms, the cable wrap subassembly , antenna gyro sensor , power conditioning and regulating cir cuits, and the RF detector .
1.2.2 Integrated Receiver Decoder (IRD) The IRD (purchased separately) r eceives satellite signals from the antenna unit for signal processing and channel selection, and sends the signals to the TV set for viewing. The IRD also provides the interface for the user to activate authorization for r eception.
1.3.1 Additional Materials Required for T racVision C3 Use To make full use of your new T racV ision C3 and receive satellite TV aboard your vessel, you will need to pr ovide/purchase the following: • T elevision • Appropriate IRD for your selected satellite TV service 1-5 Introduction 54-0159 Re v .
2-1 Installation 54-0159 Re v . G 2 Installation T racV ision C3 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the antenna unit 2.2 3. Connect system components 2.
2-2 A Guide to T racVision C3 Kitpack Contents T able 2-2 lists the materials provided in the kitpack. Pa rt Qty . KVH Part No. Tie-wraps 5 22-0013 1 ⁄ 4 "-20 x 3" hex head cap scre ws 6 1.
2-3 Installation 54-0159 Re v . G • The antenna unit should not be too high off the water (a height above the waterline no more than half the vessel length). • Make sure that the mounting surface is rigid so that it cannot flex when the vessel vibrates.
2-4 A Guide to T racVision C3 2.2 Mounting the Antenna Unit The following instructions will r esult in a secure, ef fective installation and trouble-fr ee operation of your T racV ision C3. Antenna Mounting Procedure 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.
2-5 Installation 54-0159 Re v . G 5. While the antenna unit is in place, mark a location on the deck for the 3 ⁄ 4 " (19 mm) cable access hole to permit convenient cable access to the antenna’s baseplate connectors. 6. Cut the tie-wraps holding the antenna unit to the forward shipping r estraint (see Figure 2-4).
2-6 A Guide to T racVision C3 11 .R eposition the mounting plate over the drilled mounting holes, lining up the the mounting plate holes with the holes in the mounting surface. Apply a bead of silicone sealant around each of the six mounting holes on the top surface of the mounting plate.
2-7 Installation 54-0159 Re v . G 14. At each hole, place a 1 ⁄ 4 " flat washer on a 1 ⁄ 4 " -20 x 3" bolt (from the kitpack) and insert it into the mounting hole from above (see Figur e 2-9). 15. Apply a flat washer , lock washer , and nut (removed in Step 7 ) to each mounting bolt fr om below decks and tighten securely .
2-8 A Guide to T racVision C3 17. Place the radome onto the baseplate (labels facing the sides of the vessel) and secure in place using the 8 pan head screws and flat washers r emoved in Step 3 .
2-9 Installation 54-0159 Re v . G 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to belowdecks components.
2-10 A Guide to T racVision C3 2.3.1 Connecting the Antenna Data/Power Cable 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-13). 2. Route the other end of the data/power cable down through the cable access hole in the deck and out through the switchplate panel cutout.
2-11 Installation 54-0159 Re v . G 2.3.2 Connecting to V essel Power Recommended Power Wiring Short circuits may r esult in severe electrical shock or burns. T urn off vessel power and test the cir cuit to ensure that no power is present befor e connecting the power cable.
2-12 A Guide to T racVision C3 2.3.3 Connecting the IRD Ground Wire Ag r ounding wir e (Cable #32-0583-50) has been provided to connect your IRD to a suitable ground and pr otect the system. Attach the grounding wir e to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis.
2-13 Installation 54-0159 Re v . G 2.3.5 Connecting the Antenna RF Signal Cable to the IRD 1. Route an RF cable up through the deck’s cable access hole.
2.3.5.2 Connecting Three or More IRDs and TVs (North American Systems Only) To install thr ee or mor e IRD/TV pairs, an active multiswitch (Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the IRDs. Figure 2-18 illustrates typical wiring arrangements for multiple IRDs.
Installing More than One Multiswitch If there is a need for mor e than four IRDs, it is possible to carry out a multiple multiswitch installation, as illustrated in Figure 2-19. 2.4 Activating the IRD DIRECTV and DISH Network IRD Activation KVH makes it easy to activate your DIRECTV or EchoStar (DISH Network) IRD.
2.5 Selecting the Active Satellite As noted previously , T racV ision C3 can track a variety of DVB- compatible and DSS (DIRECTV) satellites. The system contains a prepr ogrammed library of European and North American satellites. It also has two open slots that you may use to program two additional satellites of your choice.
The satellites listed in T racV ision C3’s pr epr ogrammed satellite library will be sufficient for most users. However , if you wish to install one or two user-defined satellites, pr oceed to Section 2.
3. Apply power to the T racV ision C3 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
For example, to assign Astra 2S and Hotbird for your satellite pair , and to track Astra 2S, you would enter the following data: SA TINST ALL,ASTRA2S,HOTBIRD<cr> @L,A<cr> ZAP<cr> 2.
Entering User -defined Satellite Data Once the link between the PC and the T racV ision C3 is established as described in Section 2.5, “Selecting the Active Satellite,” it is necessary to provide initial longitude data r egar ding the user-defined satellite.
This information has to be entered for each of the four transponder categories: • vertical high • vertical low • horizontal high • horizontal low or • right • left T racV ision C3 requires that the data fields for all four transponder categories be provided.
An Example of Configuring a User -defined Satellite (Europe) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
An Example of Configuring a User -defined Satellite (N. America) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
2.6 Setting the Skew Angle (European Systems Only) The Antenna LNB skew angle must be adjusted to optimize channel reception. Refer to your satellite service pr ovider for the proper skew angle for the selected satellite service and geographical location.
2. Open the terminal emulation software and establish the following settings: •9 6 0 0 baud • no parity •8 data bits •1 start bit •1 stop bit • no flow control 3. Apply power to the T racV ision C3 system and the IRD and allow the system to complete full initialization.
2.8 Changing Geographic Location If you move from Eur ope to the U.S., or from the U.S. to Europe, you will need to modify your T racV ision C3 system to receive satellite TV signals in the new geographic area. To begin r eceiving satellite signals in the new ar ea, perform the following steps.
3 Using Y our T racVision C3 For T racV ision C3 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna.
3. A void turning the vessel for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly . 3.2 Changing Channels and Switching Between Satellites If you have followed .
3.2.2 Using the TV/SA T Switch to Switch Between Satellites - Optional If you are a DISH 500 customer , or you’re unable to switch between satellites using the IRD remote contr ol, you can use the optional TV/SA T Switch (see Figure 3-3) to easily select between Satellite A and Satellite B.
Using the TV/SA T Switch The TV/SA T Switch is very easy to use. All operations ar e controlled thr ough the single Select button. To select the second satellite, perform the following steps: 1.
2. Open the terminal emulation software and establish the following settings: •9 6 0 0 baud • no parity •8 data bits •1 start bit •1 stop bit • no flow control 3.
KVH recognizes that some customers may not want to take advantage of this convenient feature. In this case, it is possible to disable Sleep Mode using a simple software command as follows: 1. Connect a laptop computer to the system using the maintenance port and a terminal emulation program, as described in Section 2.
4T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal r eception quality or the operation of the T racV ision C3.
4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-r esponsive, there are two key factors to check as part of the tr oubleshooting process: 1. Blown Fuse – The antenna unit is equipped with two fuses mounted on its CPU Board.
4.1.4 Satellite Signal Blocked Satellite signals can be blocked or degraded by building, trees, other vessels, or equipment on the vessel itself. Refer to Section 2.1, “Choosing the Best Location,” to make certain that the T racV ision C3 unit is in the optimal location.
4.1.8 Incorrect or Loose RF Connectors As part of preventive maintenance (described in Section 5, “Maintenance” ) KVH recommends checking the antenna unit cable connections.
4.3 Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be requir ed to replace the T racV ision C3 antenna gyro or the LNB.
4.5 Maintenance Port Parser Commands T racV ision C3 system parser commands are detailed in Appendix E . 4-6 A Guide to T racVision C3.
5-1 Maintenance 54-0159 Re v . G 5 Maintenance 5.1 W arranty/Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement provided at the conclusion of this manual.
5-2 A Guide to T racVision C3 5.3 Replaceable Parts T racV ision C3 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision C3 dealer/distributor first.
5-3 Maintenance 54-0159 Re v . G 5.4 Field Replaceable Unit Procedures The following subsections provide detailed pr ocedures for r epairing or swapping out field r eplaceable units. The procedures r efer to labeled items pr esented on the following diagrams.
5-4 A Guide to T racVision C3 Locking Nuts and W ashers Antenna Gyro Antenna Gyro Cable Reflector Bracket Wing Screw and W asher LNB Clamp European Antenna Gyro Gasket N.
5-5 Maintenance 54-0159 Re v . G 5.4.1 PCB Removal and Replacement Estimated Time to Repair: 1 ⁄ 2 hour The micropr ocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1 . The cover must be r emoved to gain access to the main power fuses and the PCB assembly .
5-6 A Guide to T racVision C3 7. The PCB is mounted to the rotating plate with 9 pan head screws. Remove the scr ews and PCB. 8. Reverse this process to install the r eplacement PCB. Reinstall all cable connectors removed in Step 6 . 9. Carry out all calibration procedur es for the antenna gyro ( Section 5.
5-7 Maintenance 54-0159 Re v . G 5. Remove the 4 standoffs – Fig. 5-1 . Remove the RF Detector PCB from the r otating plate. 6. Installation of the replacement RF Detector is the r everse of this pr ocedure. Be sure that the RF cables are r estored to their original positions.
5-8 A Guide to T racVision C3 Antenna Gyro Calibration 1. Connect a PC to the communications port as described in Section 4.4, “Computer Diagnostics.” 2. T ype HALT<cr> (<cr> indicates a carriage r eturn/ ENTER key) while the system is performing the limit switch initialization routine.
5.5 Preparation for Shipment If it is necessary to repack the antenna unit for shipment, the shipping restraints r emoved during installation must be r eplaced. Follow these steps to r einstall the restraints. 1. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.
Appendix A System Specifications Physical Characteristics Po wer 11-16 v olts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" (81 cm) wide x 14.
Appendix B Comprehensive T racVision C3 System Wiring Diagram The wiring diagram is presented on the following page. B-1 Comprehensive T racVision C3 System Wiring Diagram 54-0159 Re v .
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Appendix C Switchplate T emplate C-1 Switchplate T emplate 54-0159 Re v . G 3.82" (97 mm) .32" (8 mm) 2.36" (60 mm) .16" (4 mm) 3.19" (81 mm) 2.
Appendix D Startup Data Sequence The data on the following pages presents a standar d startup data sequence register ed by the T racV ision C3. This sequence can be r ecor ded using the data port and a PC.
*** Limit Switch Search *** RATE BIAS: PASS------------------------------------PASS is expected Searching for DSS_101, Threshold = 1000 RF: S,A,H,U,V +POS: 220.2 33.4 356 +POS: 155.5 33.4 333 RF: S,A,V,U,V +POS: 85.0 33.4 429 RF: S,A,H,U,V +POS: 14.4 33.
Appendix E Maintenance Port Parser Commands T racV ision C3 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D).
Calibrate Gyro Function: perf orms azimuth and elev ation calibration Command: CALGYRO Argument: none Response: echoes command and calibrates gyro Find Skew Angle f or Currently Selected Satellite Fun.
Elev ation Angle Function: commands a manual ele vation angle that the mechanism mov es to Command: EL,xxx (range is 100-850) Argument: desired elev ation angle of the mechanism relative to up , 10.0°-85.0° Response: echoes the command; mechanism moves at a fix ed v elocity Azimuth CW Step Function: commands a 0.
E.3 Operational Commands To execute the following commands, first put the antenna unit in idle mode by typing HAL T and pressing “ENTER.” After the system comes to a halt, type DEBUGON and pr ess “ENTER” to enter programming mode.
Analog Signal Strength Report Function: repor ts signal strength from RF detector circuit in A/D counts (000-FFF He x) Command: SIGLEVEL Argument: none Response: Signal Strength = xxxx E.
Report RF T racking P arameters Function: repor ts all RF tracking par ameters f or primar y & secondar y satellites* Command: @SA TCONFIG Response: F ,x,fffff ,S,C ,ID ,P ,B ,D <cr> Where: .
ID Match/Decoded Network ID Function: repor t ID match and decoded network ID Command: @CHECKID Response: Y ,0X#### N,0X#### Y, NoID N,NoID Where: Y = yes N = no 0X#### = network ID NoID = satellite unidentified E.
Report Satellite Names Function: repor t names for satellites A and B Command: SA TINST ALL Response: SA TINST ALL,<sat_a_name>,<sat_b_name> Report Configured Satellite Names Function: repor t names for all configured satellites Command: SA TLIST A Response: SA TLIST A,<sat_name1>,.
E.7 Debug Commands Report Offset Angles Function: repor ts system offset angles Command: OFFSETS OFFSETS,XXXXX,YYYY Response: Offsets= XXXXX.X XXXXX.X Where: X = new azim uth offset (-1800 - 1800) Y =.
KVH Industries Limited W arranty T racVision C3 Limited Warranty on Hardware KVH Industries, Inc. warr ants the KVH product purchased against def ects in materials for a period of TWO (2) y ears and against f actor y labor costs f or a period of ONE (1) year from the date of original retail purchase by the original purchaser .
KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www .kvh.com KVH Europe A/S V ed Klaedebo 12 2970 Hoersholm Denmark Phone: +45 45 160 180 Fax: +45 45 867 077 E-mail: info@kvh.
An important point after buying a device American Dish Service Vision C3 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought American Dish Service Vision C3 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data American Dish Service Vision C3 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, American Dish Service Vision C3 you will learn all the available features of the product, as well as information on its operation. The information that you get American Dish Service Vision C3 will certainly help you make a decision on the purchase.
If you already are a holder of American Dish Service Vision C3, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime American Dish Service Vision C3.
However, one of the most important roles played by the user manual is to help in solving problems with American Dish Service Vision C3. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device American Dish Service Vision C3 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
