Instruction/ maintenance manual of the product 9690SA AMCC
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3w ar e ® 9690SA SAS/SA T A RAID Contr oller PN 720-0170-01 March 2008 Inst allation Guide.
ii 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Cop yright ©2004-2008 Applied Micro Circuits Co rporation (AMCC). All rights reserved. This publicatio n may be copied or reprodu ced for reference purposes only . All other purposes require the express written consent of AMCC, 215 Moff ett Park Drive, Sunnyvale, CA 94089.
www.3ware.com iii About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Contents of this Package . . . . . . . . . . . . . .
iv 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide About this Guide Congratulations on your purchase of the 3ware® 9690SA SAS RAID Controller . This guide tel ls you how to install it. The following additional documenta tion is available for your 3ware RAID controller on the CD that came with your controller .
www.3ware.com 1 Chap ter 1. Getting Star ted The 3ware® 9690SA SAS RAID controller provides these features: Support for up to 1 28 SAS and/or SA T A devices RAID 6 with simultaneous parity ge.
Chapter 1. Ge tting S tarted 2 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Appropriate cables fo r your 3ware 9690SA model. 9690SA-4I (one internal SF F-8087 to SFF-8087 cable) .
Cables www.3ware.com 3 Figure 3. 8-Por t 3ware 9690SA-8E Serial A T A RA ID Controller Figure 4. 8-Por t 3ware 9690SA-4I4E Serial A T A RAID Controller Cables Import ant: Y ou should only use AMCC/3ware ce rtified cables with your 3ware RAID controller .
Chapter 1. Ge tting S tarted 4 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide SFF-8087-to-SF F-8087 Multi-lane cables Use with an internal connector of the 9690SA-8I, 9690S A-4I or 9690SA-4I4E 3ware RAID con t roller .
System Requirements www.3ware.com 5 System R equir ements Motherboar d and Slot R equir ements A workstation-class or server-class motherboard with an x8 or x16 PCI-Express® slot. A list of syst ems that have been tested is available at http://www .3ware.
Chapter 1. Ge tting S tarted 6 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Operating Sy stem Requirements W indows XP , W indows Server 2003 (32-bit and 6 4 -bit x86), W indows V ist.
Safety Informa tion www.3ware.com 7 Saf ety Infor mation T o reduce the risk of bodily inju ry , electrical shock, fire, and equipment damage, read this info rmation and observe all warnings and precautions in this guide before installing or maintaining your computer .
Chapter 1. Ge tting S tarted 8 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide P er sonal Safety W hen Installing the 9690SA RAID Controller in Y our Computer Protecting Equipment and Data E.
Safety Informa tion www.3ware.com 9 Installation Considerations Air Flow , Cable Length, and Routing Sp ace Adequate airflow and ventilation are particularly important for 3ware 9690SA RAID controllers. The on-board heat sink collects heat, and must have adequate airflow in order to disburse it.
10 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Chap ter 2. Installing Y our 3w ar e RAID Contr oller T ools Y ou Need Y ou will need the following tools during installation: An ESD g.
Chapter 2. Installing Y our 3ware RAID Controller 11 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Install the Controller in the C omputer 1 If the computer is running, shut it down. T urn of f power to the computer and disconnect the power cord from the outlet.
Install the Controller i n the Computer www.3ware.com 12 7 Press down gently on the edge of the 3ware RAID controller directly above the PCI Express slot until it is fully seated.
Chapter 2. Installing Y our 3ware RAID Controller 13 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Attac h the Cables to Y our Contr oller The internal and external connectors of the 9690SA RAID controller accept different cable connector plugs.
Connect the Cables to Backplanes www.3ware.com 14 External Connector s The 9690SA-8E and 9690SA-4I4E contro ller cards have external connectors and use the SFF-8088 cable. Insert the SFF-8088 cable plug connector into the multi-lane external connector of the controller .
Chapter 2. Installing Y our 3ware RAID Controller 15 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Note: If your backplane has individual connections for ea ch drive, or if you do not have a backp lane, you can directly connect up to 4 drives per intern al connector through use of a breakout ca b le.
16 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Chapter 3. Installing a Batter y Bac kup Unit The Battery Backup Unit (BBU) is an optional add-on consisting of a control module and a battery pack.
Chapter 3. Installing a Ba ttery Backup Unit 17 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Before Y ou Star t Before installing the BBU, do the following: 1 Decide which expansion slot locations to use for the 3ware RAID controller and the remote battery board.
Installing the Control Module www.3ware.com 18 T o install the control mo dule Note: The following illustrations sh ow the 9690SA-4I4E. If you have a 9690SA-8E the location of the control module post hole will be different. 1 Remove the screw head from th e plastic post on the BBU control module and set it asid e (you will rea ttach it soon.
Chapter 3. Installing a Ba ttery Backup Unit 19 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide 3 Press down gently until the BBU is seated. Figure 12.
Installing the Remote Battery www.3ware.com 20 easiest to connect the battery powe r cable to the BBU control module on the 3ware RAID co ntro ller . Note: Y ou can mount a second battery on the board, if you have another controller .
Chapter 3. Installing a Ba ttery Backup Unit 21 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide Figure 14. Attaching the battery module to th e remo te bo ard 9 Insert the remote battery board in the chosen expansion slot and secure the bracket with the screw you removed in step 2.
Installing the Remote Battery www.3ware.com 22 Figure 15. Inserting the boards and connecting the batter y power to the BBU control module If you need a longer cable on the power connector , use the extension cable to connect the ba ttery to the power receptacle on the BBU.
Chapter 3. Installing a Ba ttery Backup Unit 23 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide R eplacing the Batter y The Battery Backup Unit (BBU) w ill last for many years. T he battery has an expected life span of one to two years depending on usage.
Replacing the Battery www.3ware.com 24 Figure 16 shows how removing th e connector looks if you remove the BBU control mo dule from the controller . Figure 16 . R emoving the power ca ble from the BBU module 3 Remove the remote battery board from your system.
Chapter 3. Installing a Ba ttery Backup Unit 25 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide c Once the bottom of the module is free, slide the module up to release the clips on the top. Figure 17. Removing the battery module 4 Insert the new battery and reattach the battery module to the remote battery board.
26 3ware 9690SA SAS/SATA RAID Cont roller Installation Guide A ppendix: T ec hnical Suppor t For support, troubleshooting tip s, frequently asked questions, software releases, and compatibilit y information related to 3ware RAID controllers, refer to: 3ware support page at: http://www .
An important point after buying a device AMCC 9690SA (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought AMCC 9690SA yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data AMCC 9690SA - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, AMCC 9690SA you will learn all the available features of the product, as well as information on its operation. The information that you get AMCC 9690SA will certainly help you make a decision on the purchase.
If you already are a holder of AMCC 9690SA, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime AMCC 9690SA.
However, one of the most important roles played by the user manual is to help in solving problems with AMCC 9690SA. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device AMCC 9690SA along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center