Instruction/ maintenance manual of the product E-842R Gateway
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® Gat e w a y E-84 2R SAS RAID USER GUIDE.
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Cont ents iii Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content s iv Disk I/ O mo dule LE Ds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Starting the dri ves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v www.gateway. com AC power (350 W power supply modul e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Power c onsumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content s vi.
CHAP TER 1 1 Introduction • Ov ervie w • Th e e n cl o su re • T he plug-in modules.
CHAPTER 1: Intr oduction 2 Ov er v ie w Th e Gat ew a y E-842R S AS Enclo sure Plat f orm is a 2U (rac k space) disk dri ve enc losure , housing twel ve low prof ile ( 1-inc h h i g h) , 3.
www.gateway.com 3 • T wo plug-in power supply modules, 1 00 - 2 4 0 V AC , 350 W . • One plug-in c ooling fan module . • T wo plug-in controll e r module s, each incorpora ting a RAID controller and a StorV iew Management Module.
CHAPTER 1: Intr oduction 4 Operator’s pane l The encl osur e’ s f ront panel has an int egr at ed operat or’s (Ops) panel w ith f our LEDs. The Ops panel pro vides you w i th a high lev el ind ication of the operation of the enclosure . Se e “Op s panel LEDs” on page 8 f or detail s of the LED statu s conditions.
www.gateway.com 5 Aud ible al arms The Gat ew a y E-84 2R enclosur e inc ludes an audible alar m which indicat es when a f ault stat e is pre sent. The f ollow ing conditions acti vat e the audible al.
CHAPTER 1: Intr oduction 6 T wo LEDs mount ed on the r ear panel of the po wer suppl y module indicate the status of the module: Multiple pow er supp ly modules In order t o maintain the appropr iate airf low , you must al wa ys oper ate th e Gat ew ay E-84 2R wit h two po wer suppl y modules installed.
www.gateway.com 7 The module has an orange Cooling Module F ault LED. LED s tatu s is des cr ibed in the f oll ow ing table : Mo dul e F aul t (Or ang e) Status Off Enclo sur e Of f - Indicat ed b y p.
CHAPTER 1: Intr oduction 8 C ontr oller module One or two controller modules (depending on y our c onfigur atio n) are supplied and mounted in the back of the enclo sure as part of the Gate wa y E -84 2R enclo sure core p r oduct.
www.gateway.com 9 • An RJ45 1 0/1 00Base T Ethernet port l ets y ou connect the controller t o a network t o enable out -of - band management and monitoring using the embedded StorV iew GUI sof tware . • There is also an RS23 2 sock et w hich provides an alternativ e user interface to the RJ45 connect or .
CHAPTER 1: Intr oduction 10 Bat t er y modu le Eac h controller module ass embly include s a r emov able batt er y module (f or the location, see “C on tr oller module” on page 8 ) . The batt er y module contains a replaceable Li-Ion batt ery pack, as sh own in th e f ollow ing i llu stration.
www.gateway.com 11 Disk I/O mo dule The e xpansion enclosure h ou ses one or two Di sk I/O modules. The y pro vide the dr ive e xpansion f or the RAID enclosure . When expanding the sy stem, y ou may add up to f our expansion enclos u r es. Th is will gi ve y ou a tot al of fiv e enclo sure s including t he RAID enclo sure .
CHAPTER 1: Intr oduction 12 Dri ve carrie r module The dri ve carrier module comprises a hard disk mount e d in a carrier . Each dri ve ba y hous es a singl e , lo w p r ofil e, 1 .0-inch hi gh, 3.5- inch f orm-f ac tor disk dr iv e in its carr ier . Th e car rier ha s mou n ting locations f or SAS or S A T A dri ve s.
www.gateway.com 13 Dumm y carr ier module s Dummy carrier modules are pro vided for fi tting i n all unused dri ve bay s. They ar e de sign ed as integr al driv e modu le f ront caps and must be installed in all unused dri ve ba ys t o maintain a bala nced airflow.
CHAPTER 1: Intr oduction 14.
CHAP TER 2 15 Get ting Start ed • Intr oduction • Planning y our installation • Enclo sure installation procedur es • Module instal lation • Enclo sure conf iguration • Enclo sure cabling .
CHAPTE R 2: G etting Sta rted 16 Intr oduc tion This chapt e r expl ains how t o install y our enc lo sure int o a n industry-standard, 1 9-inch rack ca binet and configure the enclosur e sub - syst em .
www.gateway.com 17 Enc lo sure dr iv e ba y number ing con v ention The enclos ure dri v e bay numbering conv ention is shown in the illustration on page 1 6 . A drive ba y is defined as the space required to hou se a sin gle 1 .0-inch high, 3.5-inch disk driv e in i t s carr ier module.
CHAPTE R 2: G etting Sta rted 18 Prepar ing the sit e and host s e rv er Befor e you begin, m ak e sure that the site w here y o u intend t o s e t u p and us e y our storage s y stem has t h e f ollowing: • Standard A C power f rom an indepe ndent sour c e or a rac k pow er distribution unit with a UPS (univ ersal power supply ) .
www.gateway.com 19 R a c k installation pr erequi sit es The enclo sure is designed f or install ati on into an indus tr y standar d, 1 9-inch cabinet, capable of holding the uni t. • A minimum depth of 28 inche s (700 mm) fr om t he front f lange t o the back metalwork (e xc ludes bac k cabling) .
CHAPTE R 2: G etting Sta rted 20 2 Ass emble the left and r ight cha ssis lat c hes using the spec ial ch assis l atc h scr ew s. Mak e sure that the la t ch is orie ntat ed as show n in t he f o llow ing ill ustr ation, wit h th e spring arm l ocate d a ga in st i ts sto p ( on the rig ht si de at the to p, on the le ft s id e a t t he bo ttom) .
www.gateway.com 21 4 Mount the en clo sure in the rack as f ollows: a Lif t the enclosure and align it with the rack rails. b Care fully ins ert the c has sis slide s into t he rack r ails and pu sh it fully int o the cab inet. c Tigh ten the re ar screw s .
CHAPTE R 2: G etting Sta rted 22 Eac h E-842R RAID controller module can be connect ed to up t o two independent Host Bu s Adaptors. Some ty p ical confi gurations utilizing one or two RAID controller module s and either one or two HBAs are shown in the f o llowing.
www.gateway.com 23 Et herne t connec tion An RJ-45 10/1 0 0Base T Etherne t port lets you connect t h e c ontroller to a netw ork to enable out -of -band management and monitor i ng using the Embedd ed StorV iew GUI softw are. Mak e sure that t h e PC i s connect ed either direc tly or t hrough a swi tched LAN t o the Ethernet.
CHAPTE R 2: G etting Sta rted 24 Enc lo sure cabling - multiple enc losur es Y ou can connect additional e xpansion enclosure s to an E-84 2R RAI D enclo sure . Multiple enclosures are connec ted to gether using S AS patch cable s, up t o a maxi mum of fi v e enclosures, i nclud ing the RAID enclosure .
www.gateway.com 25 Dri v e location rule s The E-84 2R stor age enclo sure supports two dif f e rent ty pes of disk dri ve s, SAS and S A T A. In order t o allow optimal conf igurations t o be built, t he f ollow ing rules sh ould be observ ed: Diff erent dri ve ty pes cannot be mix ed in the s a me column.
CHAPTE R 2: G etting Sta rted 26 If you need to c h a n ge driv e technolog y , a new column of drive s should b e populated. All members of the column should have t he same driv e type . Driv e sta rt Wit h two acti ve pow er supply modules installed (required) , all dri ves s tart immedi at ely .
www.gateway.com 27 P ow er cord connec tion T o atta ch the power cord: 1 Attac h the pow er cords t o the pow er supply modules. T he cable strain relief bale f i ts o ver and onto the po wer cord. Lif t the bale up first, insert the cable , and sec ure the bale onto the p o wer cord.
CHAPTE R 2: G etting Sta rted 28 Man agement int erf aces The f o llow ing management interf aces are u sed to confi g ure , manage , and monitor the controller module stor ag e solution.
www.gateway.com 29 Instal lation If th e VDS serv ice is running , it is stopped a utomatic ally wh ile the pr ov ider is installed. T o install the hardware pro vider fo r VDS: 1 Double-clic k the in staller ex ecutab le. 2 Read the licen se ag reemen t, the n click I Agre e to a cce pt to t he term s a nd co nd it ion s.
CHAPTE R 2: G etting Sta rted 30 IVdsAsync QueryStatus Wa it IVdsC ontro ller GetPor tProperties GetPro pert ies GetSubS yst em Res e t SetStatus Query Asso ciat edLuns Init ialize (interna l) IVdsC o.
www.gateway.com 31 Kno wn issues an d limitations The f ollowing i ssues and li mitations are pre sent in t he curr ent relea se of the Gat ew ay Hardw are Prov ide r f o r VDS: • Fla shing of dri ve LEDs cannot b e turned off - the y can only be s et t o flash f or a specif ic time period.
CHAPTE R 2: G etting Sta rted 32 • Ther e are minimum allow abl e chunk size s for RAID 0 and RAID 1 arra ys (RAI D 5 arra ys hav e no res triction s) : Stripe siz e = (c hunk si ze) x (number of non -par ity driv es in the arra y) .
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CHAP TER 3 7 Oper ation • Bef or e y ou begin • Pow e r o n • Starting t he driv es • Starting St orVie w • Power d own.
CHAP TER 3 : Oper ation 8 Bef ore y ou begin Before t urn ing o n the en closu re , ma k e sure th at all the m odu les are firm ly seated in thei r co rrect bay s. P ow er on T o tu rn on th e enclo sure : 1 Connec t AC power cables t o the pow e r dist ribution un its ( PDUs ).
www.gateway.com 9 Disk I/O mod ule LEDs The disk I/O module LED s s tatus conditions are defined in “Disk I/O module LEDs ” on page 1 5 . Starting t he dr i v e s Unles s ot herwise selec t ed duri ng installation, all driv e s in t he enclo sur e should start a uto maticall y .
CHAP TER 3 : Oper ation 10.
CHAP TER 4 11 T roubleshooting • Ov ervie w • Status indicator LEDs • Audible a larm • Dri v e carrier module f aults • T r oubleshooting • H ard ware faul t s • C o ntinuou s operation .
CHAPTER 4: Troublesh oot ing 12 Ov er v ie w The Gat ew ay E-842R enclo s ure inc ludes a proces sor and as soci ated monitoring and control logic to enable it t o di ag nos e problem s wit hi n the enclo sure’s po wer , cooli ng, and driv e syst ems.
www.gateway.com 13 • C h ec k the controller module s etup as f ollows: • Mak e sure t hat the contr oller module has been cor rec tly installe d and all ex ter nal links and cables are connect ed secur e l y . • Make sure t h a t the maximum cable length has not been ex c eeded.
CHAPTER 4: Troublesh oot ing 14 Op s panel LEDs The Op s panel display s the ov erall status of a l l the modules. T he Ops panel LEDs are de scribed in the follo wing table . “X” = no bear ing on thes e state s Important The Ops panel is supplied as an int egral part of the enclo sure core pr oduct and is not use r rep la ce a bl e.
www.gateway.com 15 C ontr oller module LE Ds For detail s on how t o remo v e and replace a controller module see “Controller module” on page 2 2 . The controller module incorporat es the f ollowing LED indicators: * Thes e LEDs blink on an d off when ther e is module acti vity .
CHAPTER 4: Troublesh oot ing 16 Audible alar m mute When the a ud ible alarm sounds, y ou can mute it b y pres sing the alarm mute but ton, locat ed on the enc losure’ s f ront panel. Aut omatic muting tak es p lace af ter tw o minut es if y ou do not pre ss the alar m mu t e butt on.
www.gateway.com 17 T r ouble shooting The f ollowing s ections des cribe pr oblems, with possible sol utions, w hich can occ ur with your Gat ew ay E- 8 4 2R Storag e Area Network. Sys t e m f a u l t s Also see “T h ermal wa rnings” on pa ge 1 8 .
CHAPTER 4: Troublesh oot ing 18 T hermal alarm T hermal w ar nings H a rdw a re faul t s Mak e sure that y ou have obtained a replacement mod ule of the same ty pe bef ore re m ovi ng any fau lty mo du le. • R eplac e a f aulty driv e with a dri ve of the same type and equal or great er capacity .
www.gateway.com 19 C ontinuou s opera tion during r eplacement Depending on ho w your Gat ewa y E-842R enclosur e i s se t up, you can normally replace a f ailed di sk un it with ou t i nte rru pt in g th e us e of th e sys tem.
CHAPTER 4: Troublesh oot ing 20 T o remov e a power su pply module: 1 Ma ke s ur e th a t yo u i de n ti f y t he fau lt y p owe r s u p ply mo d ul e co rre ctly. Th e Mo du l e Fau lt L ED on the fa ulty po wer supply module lights orange. 2 Dis con nect the pow er su ppl y cor d.
www.gateway.com 21 4 Connec t the power supply cord t o the power sour ce. C ooling module R e moving the cool ing modu le T o remov e the cool ing module: 1 Gra sp the lat ch between your t hu mb and f orefinger . Sque ez e your thumb and for efinge r tog eth er to re lea se t he la tch.
CHAPTER 4: Troublesh oot ing 22 Instal ling the cooling module T o install the cooling module: 1 C h ec k for damage , especiall y to the r ear c onn ec tor on t he suppl y . 2 W ith the lat ch in the open po sition, slide t he module int o t he enclos ure until t he latc h engages automat ica lly .
www.gateway.com 23 3 Grip t he latch handle s and remov e the module . Instal ling a R AID con trol ler mod ule T o install a RAID controller mod u le: 1 C h ec k for damage, e s pecially t o the interf ac e connector . Do not insta ll if the pins ar e bent.
CHAPTER 4: Troublesh oot ing 24 3 Se cu re th e m od u le by m a nua l ly cl os in g the l atch es . Y ou sh ou l d h e ar a c li ck whe n the l atch es engage. The controll e r module take s up to one minute to r e- initializ e onto the loop af ter re-cabling.
www.gateway.com 25 R emo v ing a bat t ery module T o re move a b atter y m od ul e: • Operate the r e lea se la t ch and slid e t he bat tery m odule out of the controller modul e . Installing a batt ery module T o install a batt ery modul e: 1 C heck f or damage .
CHAPTER 4: Troublesh oot ing 26 Dr i v e carr ier module R emov ing a dri v e carr ier module T o r emove a drive c arrie r mod ule : 1 Releas e the carrier h andle by pres sing t he la t ch in the handle t owards the right. The anti-tamper loc k must be off .
www.gateway.com 27 Installing a dri v e carr ier module Drive carrier co nfig uratio n Bef ore you install the dri ve carrier modules in your E-842R enclosur e, see “P la nning your installa tion” on page 1 6 f or s yst em config u r ation inf ormatio n .
CHAPTER 4: Troublesh oot ing 28 3 Secure the carrier int o the slot (the latch on the base of the carrier engages a slot in t h e enclosur e) . Continue to pu sh firmly until t he handl e full y engages. Y ou should he ar a c lick when the latc h e ngage s and holds t he handle cl osed.
AP P ENDI X A 29 Specifications • Dimensions • Wei g ht • A C pow e r ( 35 0 W pow er supply module) • P ow er supply m odule saf ety and EMC compliance • En vir onment • Int erf aces • .
APPE NDIX A: Specifications 30 Dimensions W e r e c om m e n d t ha t a r a c k w i t h a d ep t h o f no l e s s t h an 2 7 . 5 5 i nc h e s ( 7 00 m m) b e u s ed w i t h t h i s produc t. W eight A C po wer ( 3 5 0 W po w er suppl y module) Enc losure inches mm Height 3.
www.gateway.com 31 P ow er consumption P ower consumption of enclosure wit h 1 2x SAS dri ves r u nning I/O, po wered by a single pow er supply module (P ower One power supply module) with e xtended pow er le ad b etw een the power supply module and the I/O backplane and with two contr ollers installed at IDL E a n d A CTI VE operation.
APPE NDIX A: Specifications 32 Int erf aces C ontr oller module spec i f ication Sho ck, Op era tio nal V ertical axis 5 g peak 1 / 2 sine , 1 0 ms Shoc k, Non - Ope rati onal 30 g 1 0 ms 1/2 s ine Vibratio n, Op eratio nal 0.2 1 grms 5- 5 00 Hz Random Vibrati on, Non -Op eratio nal 1 .
www.gateway.com 33 LED func tions * Thes e LEDs blink on and of f when there is module acti vity . Disk I/O module spec if ication LED func tions * Thes e LEDs blink on and of f when there is module acti vity .
APPE NDIX A: Specifications 34 Dr i v e carr ier module spec ification The dri ve carr ier module is not a vailable separat e l y . Important Operating E-842R enc losures with n o n -appr oved driv es may in validat e the warranty . C ontact Ga te wa y Cu stomer Ca re f or details of ap pro ved driv e s.
AP P ENDI X B 35 L egal Inf ormation.
APPEN DIX B: Lega l Informat ion 36 R egulat or y compliance s tat ements Unit ed State s of America Fede ral Communications C ommission (FCC) Unintenti ona l emitter per FCC P a rt 1 5 FC C Par t 1 5.
www.gateway.com 37 For unique ident ification of the product configuratio n, please submit the 1 0-digit serial number found on the produ ct t o the responsible party .
APPEN DIX B: Lega l Informat ion 38 En v ir onmental inf ormation The product y ou have purchas ed cont ains extract ed natural resources t hat have been used in the manufacturing process. T his prod uct may contain substa nces known to be hazardous t o the envir onment or to human he alth.
AP P ENDI X C 39 S a fe t y I n fo r m a t i o n.
APPENDIX C: Safety Info rmation 40 Important s af ety inf orm ation Y our Gat ewa y sy st em is designed and te sted t o meet the late st standards for sa fety of inf ormation tec hnology equipmen t.
69 Index A accessories safety precaut ions 68 alarm mute butt o n 44 anti-s tatic wrist or an kle strap 18 anti-t amper lock 12 , 27 , 54 Audible Alarm 43 , 44 , 45 , 46 audible al arm 5 , 43 , 45 , 4.
Index 70.
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A MAN E-842R S AS USR GDE R0 05/0 7.
An important point after buying a device Gateway E-842R (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Gateway E-842R yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Gateway E-842R - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Gateway E-842R you will learn all the available features of the product, as well as information on its operation. The information that you get Gateway E-842R will certainly help you make a decision on the purchase.
If you already are a holder of Gateway E-842R, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Gateway E-842R.
However, one of the most important roles played by the user manual is to help in solving problems with Gateway E-842R. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Gateway E-842R along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
