Instruction/ maintenance manual of the product 7210 Gateway
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7210 Ser ver S yst em Manual.
i Contents Pref ace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Conventio ns used in this m anual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii Replacin g the option al boot drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 5 Replacin g a hot-plug dri ve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Adding a h ot-plug dri ve .
iii Maintain a nd manage y our hard driv e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Hard drive mai ntenance u tility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Hard drive managemen t practices .
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Conv ention s used in this ma nual v Preface Conventions used in this manua l Throughout this manual, you will see the following con ventions: Convention Description E NTER Ke yboard key name s are pri nted in small ca pitals . C TRL +A LT +D EL A p lus sign m eans to press the keys at the s ame time .
vi P r e f a c e Getting additional information Log on to the Gateway technic al support at www .gateway .com/support to find information about yo ur system or other Gateway products.
Standar d features 1 1 System Features Standard features ■ As many as two Intel ® Pentium III processors with 100 MHz Front Side Bus (FSB) in Slot 1 processor sockets ■ Four Dual Inline Memory Module (DIMM) sockets, that support up to 2.0 G B of PC 100 Synchrono us Dynamic R andom Access Memo ry (SDRAM ).
2 S y s t e m F e a t u r e s Front panel Chas sis l ock that prevents unauthorized access to both the front panel controls and to the interior of the sy stem by loc king the front bezel onto the chassis. Power L ED that glows green whenever the system is turned on.
F r o n t p a n e l 3 PS1 st atus LED that glow s green when the first power supp ly modu le in the redundant power supply is installed a nd working correctly . It flashes green if the power supply m odule fails or one of its po wer levels goes out of bounds.
4 S y s t e m F e a t u r e s Back panel Modu le power switches (2) provide independ ent power control for each redundant power supply module. Power supp ly modules (2) provide redundant power and hot-swap capability to power the serve r with minimal downtime.
B a c k p a n e l 5 PS/2 p ower suppl y (not shown) provides sufficient power to r un the serve r at a reduced cost. Mouse port connects a PS/2-compa tible mouse. Parallel port connects a print er or other parallel device. Network por t lets you connect to a network.
6 S y s t e m F e a t u r e s Interior of system Power su pply provides power to th e system components. The redundant power supply provides hot-swap capability and f ault tolerance. Power su pply fans (only available with redundant power supply) p rovide cooling for the redundant power supply modules.
I n t e r i o r o f s y s t e m 7 Hot-plug b ackplan e provides the con trol for the hot-plug drives. Hot-pl ug cage fa n prov ides cooling for the hot-plug drives and other internal componen ts. Syst em boar d tray supports the system board and makes it easier to remove and install.
8 S y s t e m F e a t u r e s System board A Secondary pro cessor fan c onnect or B Secondary pro cessor conne ctor C Primary proces sor fan connect o r D Primary processor connector E DIMM slots (4) F Main power conn ector , 24-pin A C B D E F G H N O P Q T Z X Y AA AB AC AD AE AF AG AH AI AK J S U W AL I K M L R V AJ 8505945.
S y s t e m b o a r d 9 G Auxiliary power connector , 10-pin (not used) H A TX auxiliary power connector , 6-pin I Fan co nnecto r (not used) J Diskett e drive connect or K Primary IDE connector L Sec.
10 S y s t e m F e a t u r e s AF Video connecto r AG Dual USB co nnectors AH RJ-45 Et hernet LAN co nnector an d LEDs AI Serial Port A AJ Parallel port AK Serial port B AL Stacked keyb oard and mous e ports 8505945.
H o t - p l u g b a c k p l a n e 11 Hot-plug backplane JP5: D elay st art jum per control s the spin-u p sequen ce of the dri ves attached to the backplane. If you enable delay sta rt, the drives spin up one at a time in order of their SCSI ID . If you disable delay s tart, all drives spin up simultaneously .
12 S y s t e m F e a t u r e s JP6: T e r mina t io n jum pe r enables or disables term ination for the backplane. The backplane is designed to occ upy one end of the bus and is usually terminated. If you configure the SCSI bus so the backplane is not at the end of the bus, disa ble termination.
Front panel board 13 Front panel board The front panel bo ard supports the LEDs and butto ns accessible from the front panel. The buttons and LEDs on th e front panel board a re shown and described below . Power L ED that glows green whenever the system is turned on.
14 S y s t e m F e a t u r e s Power bu tton tu rns the ser ver on and off. In an ACPI-en abled operating system like W indows 2000, you can set the power button to enter sleep mode rather than turning t he system off. Power s upply alar m speaker reset butt on disables th e power supply alarm speaker .
S e t t i n g u p t h e s e r v e r 15 2 System Setup Setting up the server Use the instruct ions on the qu ick guide pos ter that came with the server to assemble the server . Y ou can prepare a safer working environment before a ssembling the server by following these guidelines: ■ Use a clean, flat, and stable surface for the serve r .
16 S y s t e m S e t u p Installing the outriggers and castors The tower chassis is shipped with s mall rubber feet to prevent it from slipping a n d t o m i n i m i z e v i b r a t i o n s w h e n t h e c h a s s i s i s p l a c e d o n a d e s k t o p .
Starting the s erver 17 3 Place the tabs on the o utriggers into the co rresponding slots on the bottom panel and sl ide the outriggers toward the ends of th e chassis. 4 Carefully return the chassis to the upright p osition. Starting the server Before you start the server for the first ti me: ■ The redundant power supply is autosensing.
18 S y s t e m S e t u p 4 T urn on any ot her component s connected to the c omputer , su ch as speakers, a p rinter , or a scanner . If nothing happens when you turn on the system: ■ Make sure that the p ower cables are securely pl ugged in and that the power strip o r UPS (if you a re using one) is plugged in and turned on .
T u r n i n g o f f t h e s e r v e r 19 4 If you need to return to the p revious dialog box to change any of your entries, click Back . 5 Restart the server . The setup is complete. T urning off the server Every time you turn off the server , shut down the operating system first.
20 S y s t e m S e t u p Resetting the server If your computer does not respond to key board or mouse input, you may have to close programs that are not respondin g. If closing unrespon sive programs does not restore your computer to normal operation, you may have to reset th e sys tem .
21 3 Case Access The Gateway 7210 Server is de signed as a toolless chass is. None of the normal user-serviceable parts require a tool of any kind to remove, install, or replace. In some cases, where t he pieces fit very tightly , a tool may make the j ob easier .
22 C a s e A c c e s s Preventing static electricity discharge Before opening the com puter case, follow these precaution s to prevent damage from static electricity . When opening your computer c ase, always perform the fo llowing proced ure. T o prevent static electricity discharge: 1 T urn off the computer power .
O p e n i n g t h e c a s e 23 Opening the case The only components that are accessible from outs ide of the chassis are the front pa nel indica tor lights. T o ac cess any of th e removable m edia drives, the hot-plug drives, o r the power and reset switches you must open the bezel door .
24 C a s e A c c e s s Opening the bezel door The bezel door covers the remo vable media drives, the hot-p lug drives, and the front panel controls. T o access these components, you must open the bezel door . T o open the bezel door: 1 If the bezel door is locked, unlock it.
O p e n i n g t h e c a s e 25 Removing th e front bezel The locking f ront bezel provides secure access to t he system components. Y ou must unlock a nd remove the front bezel before you can re move the s ide panel and acce ss the interior of the system.
26 C a s e A c c e s s Removing th e side panel The side panel cannot be remo ved unless the front bezel has al ready been removed. The side p anel p rovides access to all of the internal componen ts of the server . T o remove the side panel: 1 T urn off th e computer an d disconn ect all power co rds.
C l o s i n g t h e c a s e 27 Closing the case Close the chassis as s oon as you finish installi ng or removing components so that dust and dirt do n ot collect inside the computer . Replacing the side panel Closing the side panel covers the interna l components.
28 C a s e A c c e s s 4 Tigh ten the thumbsc rews. 8505945.book Page 28 Thursday, March 9, 2000 2:13 PM.
C l o s i n g t h e c a s e 29 Replacing the front b ezel Once the side panel is in place, you m ust replace the bezel to operate the server . If the ser ver is run without the bezel in stalled, a chassis intrusion event is logged by th e system managem ent hardware.
30 C a s e A c c e s s Closing th e bezel door Close the bezel door to prevent accidental or unauthorized access to the server controls, hot-plug dri ves, and rem ovable medi a drives. T o close the bezel door: 1 Swing the bezel door to the left and press it f irmly into place.
31 4 Replacing and Adding Internal Devices The Gateway 7210 Server is de signed as a toolless chass is. None of the normal user-serviceable parts require a tool of any kind to remove, install, or replace. In some cases, where t he pieces fit very tightly , a tool may make the j ob easier .
32 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Drives There are several type s of drives and similar devices that can be installed in the server . All drives are easy to install a nd require no tools to replace. Preparing to replace or add a drive One 3.
D r i v e s 33 Drive cabling info rmation The system includes five different t ypes of drive cables. Each drive cable is clearly labeled, indicating th e cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive.
34 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 5 Disengage the rail locking tabs by pressing in on both front rail extensions, then move the dri ve slightly out of the bay by p ushing on the back of the driv e. 6 Pull the drive out of the chassis.
D r i v e s 35 Replacing the optio nal boot drive An optional IDE hard drive ca n be shipped with the server . This drive is mounted at the bott om of the drive stack accessible from the front of t h e chassis. T o replace the optional boot drive: 1 T urn off the system and disconnect t he power c ord and all oth er external perip heral d evices.
36 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 8 Install the two drive mounting ra ils to the new hard drive, making sure the front rail ext ensio ns are towards th e front o f th e device.
D r i v e s 37 Replacing a hot-plug drive The hot-plug driv e s are located at the botto m of the front panel. The hot-p lug b a y s u p p o r t s a s m a n y a s s i x 1 - i n c h h i g h 3 .
38 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s T o replace a failed drive: 1 Before you remo ve the failed drive, use the appropriate softwa re and utilities installed on the system to stop all activ ity on the failed drive. Instructions for using the software are provided by the software manufacturer .
D r i v e s 39 5 Continue pul ling outward until the drive is entirely out of the system. 8505945.book Page 39 Thursday, March 9, 2000 2:13 PM.
40 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 6 Remove the four screws that secure the drive to the c arrier , then remove the drive. 7 Install the new drive in the carrier usin g the four screws you removed in Step 6. 8 Align the drive rail s with the slots a t the top and bottom o f the drive bay .
D r i v e s 41 11 Run any necessary utilities to inform th e system that the new drive is installed and ready for use. See the utility software documentation for details. Adding a ho t-plug drive The hot-plug driv e s are located at the botto m of the front panel.
42 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Removing an em pty drive carrier If the system ships with l ess than six drives install ed, the empty drive bays contain drive carriers. T o remove a drive carrier , follow the instructions to remove a drive in “ Re placing a hot-plu g drive ” on pa ge 37.
D r i v e s 43 3 Continue pul ling outward until the drive carrier is entirely out of the system. 8505945.book Page 43 Thursday, March 9, 2000 2:13 PM.
44 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Installi ng a SCSI drive in the server Y ou do not need to co nfigure indivi dual drives before you install them in the server . T o install a SCSI drive in the ser ver: 1 Remove the em pty drive carrier as described in “ Removing an empt y drive carrier ” on page 42.
D r i v e s 45 3 Install the drive into the carrier using the four screws you removed in Step 2 . 4 Align the drive rail s with the slot s at the top and bo ttom of the driv e bay .
46 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 5 Leave the handle down and push the drive all of the way into the drive bay until the ha ndle begins to close because of con tact with the front edge of the serv er .
D r i v e s 47 4 Remove the power and data cables from the b ack of the drive, noting their locations and orientations. (Y ou will reconnect these cables after yo u install the new drive.
48 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Adding ad ditional 5.25-inch devices Y ou can use the three additional, ex ternally accessible 5.25-inch drive bays to install additi onal 5.25-inch devic es such as a CD writer or a tape backup drive.
D r i v e s 49 6 Connect the po wer and data cables, making sure the c ables are in their original positions. (See the drive documentation for proper cable orientations.) 7 Close the case. (See “ Closin g the cas e ” on pa ge 27.) 8 Reconnect the power cord and all other external periphera l devices, then turn on the system.
50 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Memory Four DIMM sockets on the system board support up to 2.0 Gigabytes (GB) of PC/100 SDRAM.
M e m o r y 51 4 Insert the new DIMM into the sock et and align th e two notc hes in the DIMM with the two notches in th e DIMM socket. 5 Gently press the DIMM into the socket until it is firmly seated. Inserti ng the DIMM automatically locks the socket clamps on each end of the DIMM.
52 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Adding memory The DRAM DIMMs supported by the server board conform to the fo llowing standards: ■ 64 MB, 128 MB, 256 MB , and 512 MB ECC DIMMs ■ PC/100-complia nt, unbuffered, ECC S DRAM ■ 64 MB mi nimum sys tem memory ■ 2.
P r o c e s s o r s 53 5 Gently press the DIMM into the socket until it is firmly seated. Inserti ng the DIMM automatically locks the socket clamps on each end of the DIMM. 6 Close the case. (See “ Closin g the cas e ” on pa ge 27.) 7 Reconnec t the perip herals a nd th e power cor d, then turn on the system .
54 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 5 Push the handle of the screwdriver towa rd the processor . W hen the tab that locks the pr ocessor in place opens, lift up slightly on the side of the processor . 6 Repeat the previo us two steps for the other side of the processor .
P r o c e s s o r s 55 8 Align the new processor with the pro cessor slot (not e that the processor slot is keyed so the processor can only be installed one way) and press firmly to install it. 9 Reconnect the proc essor fan ca ble to the processo r fan connecto r on the system board.
56 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Adding a processor The system is compa tible with the Intel ® Pentium ® III 600 MHz and faster processors with 100 MHz front-side bu s (FSB). As many as two processors may be installed in the system.
P r o c e s s o r s 57 4 Align the new processor with the processor slot. Note that the processor slot is keyed so the processor can only be installed one w ay . Press it firml y to install it. 5 Connect the processo r fan cable to the se cond pro cessor fan co nnector on th e syst em b oar d (S ee “ Syste m board ” on pa ge 8 for loc ati on).
58 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Replacing the battery The battery provides power for the system real-time clock and CMOS memory , which holds the system config uration information. If your battery is failing you may notic e the server clock slowing down and giving you the inco rrect time.
Repla cing the ba ttery 59 3 T urn off the computer , disconnect the power cord an d all external perip heral d evices. 4 Open the case by following the instructions on page 23. (See “ Prev enti ng static electricity discharge ” on page 22.) 5 Locate the batter y o n the system boa rd (see “ System board ” on pa ge 8).
60 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s ■ T urn off the computer , remove the cover , and make sure that all cables inside the case are attached securely . Also, make sure that the colored cable edg es are align ed correctly an d that the con nectors d id not miss any pin s.
E x p a n s i o n c a r d s 61 Expansion cards The server has seven expansion slots on the system boa rd that may be used for a variety of expansion cards. Four slots support 32-bit, 33 MHz PCI cards, two slots support 32-bit , 66 MHz PCI cards, a nd one slot supports an ISA card.
62 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 7 Place the replacement card in the sl ot and press it firmly into the connecto r .
E x p a n s i o n c a r d s 63 Adding an expansion card T o add an expansion card: 1 Set any jumpers and switches on the card, if required in the card instructions. 2 T urn off the computer , disconnect the power cord an d all external perip heral d evices.
64 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 8 Once the card is securely placed, slide the card guide release tab down again (fo r full-length exp ansion c ards) and pre ss the expansi on card retention clip through the ba ck panel un til it clicks into p lace to secure the card.
P o w e r s u p p l i e s 65 Power supplies The Gateway 7210 Server sup ports two p ower supplie s. The basic model u ses a single power supply of the same size and type as those used in most desktop PCs. The optional upgrad e provides an N+1 red undant power supply tha t offers fault tolerance and hot-swap capability .
66 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 3 Press the locking tab toward the center of the module while c arefully pulling the failed module out of the power supply . 4 Carefully insert the new power supp ly module into the vacant slot, pressing firmly to seat the connector at the ba ck.
P o w e r s u p p l i e s 67 Replacing the red undant power supply The redundant power supply offers fault tolerance and hot-swap capa bilit ies. However , if the power distribution board at the base of the power supply or some other shared component fails, the entire power supply and its housing must be replace d.
68 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 5 While supporting the power supply by the h andle with one hand, remove the screws securing the power supply to the back panel. 6 Carefully lift the p ower supply out of the chassis us ing the han dle attached to the po wer supply .
P o w e r s u p p l i e s 69 8 Place the new power supply in the proper position in the chassis and line up the mounting ho les with the holes in the chassis. 9 Replace the screws securing the power supply to the back panel. 10 Reconnect the power connectors to the sy stem board and to all internal devices.
70 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Replacing the PS/2 power supp ly The PS/2 power supply does not sup port fault tol erance or hot-swapping . If the power supply fails, you must replac e it. T o replace the PS/2 power supply: 1 T urn off the system an d disconnect the pow er cord and all periph erals.
P o w e r s u p p l i e s 71 6 Carefully lift the power supply out of the chassis, moving it forward to clear the support b racket and dropping it down slight ly to clear the side mounting rail. 7 Make sure that the new p ower supply matches the one you removed.
72 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Replacing the back panel a nd hot-plug cage fans The back panel fan is loc ated below the power supply on the back panel. The hot-plug cage fan is located behind the hot-plug cage, between the hot-p lug cage and the syste m board.
Repla cing the b ack panel and hot -plug c age fan s 73 4 Carefully remove the fa n from the chassis. 5 Disconnect the fan power cable from the co nnector on the system board.
74 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Replacing the control panel board The control panel board is mounted on the front of the chassis, behind the front bezel. T o replace the control panel board: 1 T urn off the system and disc onnect the pow er cord and all external periph erals.
Repla cing t he hot-p lug backp lane 75 8 Plug the control pa nel cable into the connector on the co ntrol panel board. 9 Close the case. (See “ Closin g the cas e ” on pa ge 27.) 10 Reconnect the power cord and the external peripherals, then turn on the system.
76 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 6 Pull the backplane o ut to the side of the c hassis, then toward the bac k of the system to remove it from the retention hooks. 7 Lift the backpla ne out of the chassis. 8 Set any ju mpe rs on the ne w ba ckpl ane tha t are r equi red for y our SCSI configu ration.
Repla cing t he hot-p lug backp lane 77 9 Place the backpla ne onto the hot-plug cage bracket, making sure the hooks on the bracket fit into th e slots on the backplane. 10 When the backplane is securely in plac e, tighten the two capti v e thumbscrews.
78 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s Replacing the syste m board The system board is th e heart of the comput er , which integrates the other elements of the system, such as the pro cessor , memo r y , storage, networking, and comm unications, a nd lets the m operate in a coordinated and useful way .
Replac ing the sy stem board 79 7 Loosen the retaining thumbscrew securing the board sup port tray to the right side of the chassis. 8 Slide the board sup port tray toward the front of the chassis sli ghtly to disengage it from the stand- off retention hooks.
80 R e p l a c i n g a n d A d d i n g I n t e r n a l D e v i c e s 9 Using the handle at the bottom of the board support tray , pull the back edge of the system board (the edge a gainst the back panel) out of the chassis.
Replac ing the sy stem board 81 12 Holding the board support tray by the h andles, place it in the c hassis right edge first as shown in the illustratio n below . Arrange the cables carefully to prev ent tangling a s you install the board and t ray assembly .
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A b o u t t h e B I O S S e t u p u t i l i t y 83 5 Using the BIOS Setup Utility About the BIOS Setup utility The server BIOS has a built-in set up utility that lets you c onfigure several basic system characteristics. The settings a re stored in battery-backed RAM and are retained even when the power is off.
84 U s i n g t h e B I O S S e t u p U t i l i t y As you select items on the Main menu or in submenus, you see specific information related to the current selection in the Item Specific Help box. The command bar shows t he keystrokes necessary to access help, navigate through the menus, and perform other funct ions.
U p d a t i n g t h e B I O S 85 Updating the BIOS If you need a new versi on of the BIOS, you can download th e BIOS update from techni cal support on the Ga teway W eb site (www .
86 U s i n g t h e B I O S S e t u p U t i l i t y Setting the system board jumpers The system board has three jumpers. Each of th ese jumpers has a specific function described in the sections below . The CMOS Clear jumper The C MOS Clea r ju mper on t he syst em board (pins 1 thro ugh 3 of jump er J2J1) lets yo u clear all BIOS Setup settings.
Setting the s ystem board jum pers 87 The following ta ble shows the settings required to perfo rm this task. Ma ke sure you turn off the comp uter and unplug the power cord before moving the jumper .
88 U s i n g t h e B I O S S e t u p U t i l i t y BIOS Boot Block W rite Enable jumper The BIOS Boot Block W rite Enable ju mper on the system board ( pins 13 through 15 of jump er J2J1) lets you upda te the BIOS boot block. (See the figure on page 8 for the locati on of the jumper .
Setting the s ystem board jum pers 89 The following table shows the settings required to allo w programmi ng of the BMC boot block. Make sure you turn off the computer and unplug the power cord befor e moving the jumper .
90 U s i n g t h e B I O S S e t u p U t i l i t y Intrusion Detecti on Enable jumper The Intrusion Detection Ena ble jumper on the system board (pins 5 through 7 on jumper J3J1) lets you enable in trusion detection . (See the figure on pag e 8 for the location of the jump er .
Setting the s ystem board jum pers 91 WOL Enable jumper The WOL Enable jumper on the sy stem board (jumper J5 A2) lets you enable the wake-on-LAN feature. (See the figu re on page 8 for the location of the jumper .) The following ta ble shows the settings required to perfo rm this task.
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Avoidin g power s ource pr oblems 93 6 Managing the Server A voiding power source problems Surge suppressors, line conditioners, and uninterrupt ible power supplies can help protect the server against po wer source p roblems.
94 Managi ng the Se rver Line condi tioners A line conditioner protects the ser ver from the small fluctuations in voltage from an electrical supply . Most systems can handle this variation (or line noise ) without problems. However , some electrical sources include more line noise than normal.
Maint ain and manage y our hard drive 95 Use Check Di sk fro m once a we ek to o nce a month, de pendi ng o n ho w of ten you use the server . Also use Check Disk if you have any hard drive problems. T o use Check Disk: 1 Double-c lick the My Computer icon.
96 Managi ng the Se rver Backing up files Regularly backing up your files prot ects you from losing data and lets you keep fewer files on your ha rd drive. Back up old files to a large capacity disk drive or tape drive and delete the files from your hard drive.
Maint ain and manage y our hard drive 97 Deleting temporar y Internet fi les As you visit W eb sites, your browser stores temporary Internet files on your hard drive in a memory cache and a disk cache. Files in the memory cache a re removed when you turn off your computer .
98 Managi ng the Se rver Protecting the server against viruses A virus is a program that attaches itself to a program or data file on a comput er , then spreads from one computer to another . Viruses can damage data, cause computers to malfunc tion, and can display annoying or offensive messag es.
System ad mini stratio n and co ntrol 99 System administration and control The server has three ser ver-managem ent tools included to enable administrati on and control of Windows NT environ ments. These tools are Intel ® Server Control (ISC), ManageX Event Manager , and the Direct Platform Control (DPC) Console.
100 M a n a g i n g t h e S e r v e r Direct Platform Control (DPC) Console The Direct Platform Control (DPC) Consol e provides remote emergency management of ser vers. The DPC Console is independen t of the server operating system and provides a means to remotely diagnose problems or verify the state of the server .
System ad minis tration and co ntrol 101 Using passwords If you set and enable a user password but not an administrator password, enter the user pa ssword to boot the system with limited BIOS S etup access.
102 M a n a g i n g t h e S e r v e r Summary of software security feat ures The following table lists the software security features and describ es what protection each offers. In general, t o enable or set the features listed here, you must run the BIOS Setup utilit y and go to the Security Menu.
System ad minis tration and co ntrol 103 Contr ol acce ss to the BIOS Setup (set adminis trator passw ord) T o control access to the s ystem co nfigura tion, s et an adminis trator pa ssword a nd enab le it th rough Set up.
104 M a n a g i n g t h e S e r v e r System recovery T ake precautions that allow you to recover d amaged files and recover your system in the event that your hard drive is damaged, or if your BIOS or system files get corrupted.
I n t r o d u c t i o n 105 7 T roubleshooting Introduction If the server do es not operate correctly , re-read the instructions for the procedures you have performed. If an error occurs within an application, refer to the documentation sup plied with the software.
106 T r o u b l e s h o o t i n g T roub leshoo ting g uidelin es As you troubleshoot the server , keep the following guidelines in mind: ■ Never remove the chassis cover while the com puter is turned on. ■ Do not attempt to open the mo nitor; it is extremely dangerous.
C D p r o b l e m s 107 The system does not recognize the CD drive The so und card may not be insta lled c orrectl y Open the sy stem, then rese at the sound card. Make sure that the cable s are co nnect ed properly . Some system s do no t have sound cards be cause sound cap abilities ar e built into the syste m board .
108 T r o u b l e s h o o t i n g Hard drive problems The system does not recognize the SCSI drive The system does not recognize the IDE drive Probab le caus e Solution SCSI hot-plug drive is not seat ed correctl y Open t he system and res eat the hot-plu g drive(s).
M e m o r y a n d p r o c e s s o r p r o b l e m s 109 Memory and processor prob lems The system detected memory errors during star t up The system does not recognize a ne w or second processor Proba.
110 T r o u b l e s h o o t i n g Modem problems The system does not recognize the modem Peripheral/Adapter problems The system does not recognize a SCSI device Probab le caus e Solution The mode m has not been add ed as new hardware Add the mode m as n ew hardware .
Peripheral/Ad apter pro blems 111 The system does not recognize the diskett e drive The diskette dri ve will not read, writ e, or format The diskette dri ve LED illuminates continuousl y Probab le cause Solu tion The disk ette dri v e ma y be conf igured incor rect ly Restart y our compu ter , then pres s F1 t o enter the BIOS Setup utilit y .
112 T r o u b l e s h o o t i n g The system does not recognize an e xpansion card Printer problems The printer wil l not turn on The printer is t urned on but will not print Probab le caus e Solution.
S y s t e m p r o b l e m s 113 The printer pri nts garbled te xt System problems The system will not start up The pr inter has no t been added to t he system In the Printers win dow ( Start | Settings | Printers ), doub le-click Add Printer . Follow the on-screen instruc tions for a dding t he new printer .
114 T r o u b l e s h o o t i n g The system i s non-responsive The keyboard does not work The mouse does not work Probab le caus e Solution An error occurs during an appli catio n or the server may be out of memory Restart y our compu ter by pr essing th e reset button.
V i d e o p r o b l e m s 115 The system power and reset buttons are not responsi ve: V ideo problems The system i s running but the screen is blank The mous e is not plugged in or con nected prope rly Mak e sure t hat t he cab le is plugg ed in correc tly .
116 T r o u b l e s h o o t i n g The image on the screen is dim or diffi cult to re ad The color monitor displ ays everythi ng in black and white The displayed charact ers are garbled The vide o card is n ot seated c orrectl y Open t he system and res eat the video card.
V i d e o p r o b l e m s 117 The video is distort ed The disp lay setup is incorrect In the Co ntrol Panel window ( Start | Settings | Control Panel ) , double-clic k Display an d chec k the sett ings. T he cor rect v ideo t ype should be selected, along with a supported resolutio n.
118 T r o u b l e s h o o t i n g Error messages This section lists common error messages that you may see. These messages often indicate procedural errors such as an incorrec t keystroke or a write-protected diskette. Some messages, however , may indicate a problem that requires you to consult the troubleshooting section of this ma nual.
E r r o r m e s s a g e s 119 Diskett e drive reset faile d Open t he BIO S Setup u tility , then mak e sure the sett ings are correct. Chec k the disk ette dri ve cables . Make s ure Pin 1 on the cabl e alig ns with Pin 1 on the connec tor . Diskett e read faile d - strike F 1 to retry b oot Make s ure that the boot dis k con tains the Comm and.
120 T r o u b l e s h o o t i n g Invali d password Enter yo ur passwo rd again, making certa in to enter it corre ctly . If yo u do not know the passwo rd, you may need to re in stall the softw are y ou are t ryi ng to access . Startup p asswor ds are stored i n BIOS.
E r r o r m e s s a g e s 121 Not en ough mem ory Close al l progra ms tha t are not curre ntly in use. Print queue is full W ait until the current print job has co mplet ed before s ending anothe r print jo b. If yo u rece ive th is error of ten, you n eed to add memor y to th e prin ter .
122 T r o u b l e s h o o t i n g 8505945.book Page 122 Thursday, March 9, 2000 2:13 PM.
Safety, Regu latory , and Notice s 123 A Safety , Regulatory , and Notices The Gateway 7210 S erver originally shippe d with a Class A rating according to FCC rules pa rt 15.
124 Safety, Regula tory, and Not ices ■ Openings in the computer case ar e provided for ventilati on. Do not block or cover these openings. Make sure you p r ovide adequate space, at least 6 inches (15 cm), around the system f o r v e n t i l a t i o n w h e n y o u s e t u p y o u r w o r k a r e a .
Safety, Regu latory , and Notice s 125 Regulatory compliance statements American user s FCC Part 15 This device has been tested and fo und to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC ru les.
126 Safety, Regula tory, and Not ices The telephone company may make c hanges in i ts facil iti es, equipment, o perati ons or procedures that could affect the opera tion of this equipment. If this happens the tel ephone company will provide adva nce notice in o rder for yo u to make nece ssary modificatio ns to maint ain uninterru pted service.
Safety, Regu latory , and Notice s 127 Users should ensure for their own pro tection that the el ectrical ground connec tions of the power utility , telephone lines, and int ernal metal lic wa ter pipe sys tem, if p resent, are c onnected togeth er . This prec aution may be par ticularly i mportant in rural ar eas.
128 Safety, Regula tory, and Not ices European T elecommunication Information ( for products fitted with EU approved modems) Marking by the symbol indicates compliance of thi s equipment to the T elecom T ermina l Eq uipme nt a nd S atell ite E arth Sta tion s Dir ectiv e 98 /13/ EEC .
Safety, Regu latory , and Notice s 129 Australia and New Zealand users EMI stat ement This device has been tested and fo und to comply with the limits for a Class A digital device, pursuant to the Australian/New Zealand standard A S/NZS 3548 set out by the Australian Communicat ions Authority and Radi o Spectrum Managem ent Agency .
130 Safety, Regula tory, and Not ices Laser safety statement All Gateway systems equipped with CD and DVD drives comply wi th the appropriate safety standards, including IEC 8 25.
Safety, Regu latory , and Notice s 131 Reference Grounding compo nent 1 Elect ric ser vice e quipment 2 Power se rvice grou nding electrode s ystem (N EC Art 250, Part H) 3 Gro und cl amps 4 Groundi n.
132 Safety, Regula tory, and Not ices Notices Copyright © 2000 Gateway , Inc. All Rights Re served 4545 T own Centre Court San Diego , CA 9 2121 U SA All rights res erved This publication is protected by c opyright and all rights are reserved.
S y s t e m S p e c i f i c a t i o n s 133 B System Specifications The following specific ations are for the standard configuration. The server may contain optional equipmen t. All specifications are subject to change. Case si ze Width: 8.6-i nch Depth: 28.
134 S y s t e m S p e c i f i c a t i o n s Environmental specifications The following specifications identify max imum environmental conditions. At no time should the server run unde r conditions which violate these specifications.
S y s t e m S p e c i f i c a t i o n s 135 002Ah - 002Bh 002Ch - 00 2Dh Interrupt Contr oller 1 002Eh - 002Fh Super I/O Index and Data Ports 0030h - 0031 h Interrupt C ontroller 1 0032h - 0033 h 0034.
136 S y s t e m S p e c i f i c a t i o n s 0093h - 009F h DMA Lo w Page R egist er 0094h Vid eo Disp lay Cont roller 00A0h - 00A1h Interrupt C ontroll er 2 00A4h - 00A15 Interrupt C ontroll er 2 00A8.
S y s t e m S p e c i f i c a t i o n s 137 03C0h - 03 CFh Vid eo Disp lay Controller 03D4h - 03 DAh Color Gra phics C ontrol ler 03E8h - 03EFh Serial Port A 03F0h - 03F5 h Disk ette Con troller 03F6h - 03F7 h Primary IDE - Sec.
138 S y s t e m S p e c i f i c a t i o n s Memory map Interrupts The following table sug gests a logi cal interrupt mappi ng of interrupt sour ces; it reflects a typi cal configuratio n, but you can change these interrup ts. Use the information to determine how to program each interrup t.
S y s t e m S p e c i f i c a t i o n s 139 DMA usage The following table li sts the direct m emory access (DMA) c hannels that t he system typically uses and which ones a re available for use by add-in devices.
140 S y s t e m S p e c i f i c a t i o n s 8505945.book Page 140 Thursday, March 9, 2000 2:13 PM.
I n d e x 141 Index Numerics 5.25-inch device, in stalling additio nal 48 A accessories, safety precautions 124 adapter c ards adding 63 replacing 61 troubleshooting 110 , 112 add-in ca rds adding 63 .
142 I n d e x certifications, in b r ief 134 chassi s intrusion switch 100 lock, front panel 2 toolless 21 checking ha rd drive sp ace 95 checklist, troubleshooting 105 closing bezel door 30 case 27 C.
I n d e x 143 E emptying the recycl e bin 97 environmental specifica tions 134 error messages 118 Exit menu, Setup utility 84 expa nsio n card s adding 63 replacing 61 troubleshooting 112 F fans, repl.
144 I n d e x casto rs 16 DIMMs 52 drive, hot-plug 44 drive, SCA 44 drive, SCSI 44 memory 52 outriggers 16 integrity, system 98 Intel Server C ontrol 99 interior features 6 interrupts, system 138 Intr.
I n d e x 145 map, syste m 138 replacing 50 specifications 133 troubleshooting 109 messages, error 118 modem, troubleshoot ing 110 module, power supply, replacing 65 monitor, ad justing 18 mouse port .
146 I n d e x recovery, system 104 recycle bi n emptying 97 resizing 97 redundant power supply, replac ing 67 regulatory compliance American users 125 Australian users 129 Canadi an users 126 European.
I n d e x 147 mechan ical lock s 10 0 only user password set 101 secure boot mo de 102 secure mode 10 1 set user password 10 3 setting the boot seq uence 103 setting up in B IOS 100 software features .
148 I n d e x interrupts 138 manageme nt 99 memory map 138 NMI button 14 recovery 104 reset button 3 , 13 specifications 133 startup 17 troubleshooting 105 , 113 turning off 19 system board BIOS Boot .
I n d e x 149 Windows NT setup 18 shut-down procedures 19 8505945.book Page 149 Thursday, March 9, 2000 2:13 PM.
A MAN US 7210 SYS GDE R0 2/00.
An important point after buying a device Gateway 7210 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Gateway 7210 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Gateway 7210 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Gateway 7210 you will learn all the available features of the product, as well as information on its operation. The information that you get Gateway 7210 will certainly help you make a decision on the purchase.
If you already are a holder of Gateway 7210, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Gateway 7210.
However, one of the most important roles played by the user manual is to help in solving problems with Gateway 7210. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Gateway 7210 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
