Instruction/ maintenance manual of the product Loox T Fujitsu Siemens Computers
Go to page of 118
Handheld EasyGuide English Pocket LOOX T Series.
Are there ... ... any technical problems or other ques tions which y ou would like help with? Please contact: • our Hotline/Help Desk (see Help Desk List or the Internet: www.fujitsu-siemens.com/helpdesk ) • your sales partner • your sales office Further information can be found in the "Safety" and "Warranty" manuals.
.
This manual was produced by X erox Global Serv ices. Published by Fujitsu Siemens Computers GmbH Edition: 1, July 2006 Order No.: A 26391-K182-Z120-1-7619.
Pocket LOOX T Series EasyGuide Your Pocket LOOX Working with files Important notes Security functions Equipment overview Connecting and networking the Pocket PC with other devices Getting started Ener.
Adobe and Acrobat are trademarks of Adobe syst ems Incorporated and may be protected in certain countries. Intel is a registered trademark, XScale is trademark of Intel Corporation, U.S.A. Microsoft, Windows and ActiveSync are register ed trademarks of the Microsoft Corporation.
Contents Your Pocket LOOX … ......................................................................................................................... 1 Notational conventions ..........................................................................
Contents Copying contact details from the Pocket PC to the SIM card ..................................................... 42 Copying contacts from the SIM card to the Pocket PC ............................................................... 42 Displaying services on the SIM card (network provider specific) .
Contents FSC GPSLocator ............................................................................................................................... .7 1 Using the camera functions (optional) ........................................................
Contents Environmental protection .................................................................................................................... 99 Disposal and recycling ..........................................................................
Your Pocket LOOX … ... is the first integrated Pocket PC from Fujitsu Siemens Computers which combines a GSM/UMTS mobile telephone with an innovative and high-per formance handheld and a GPS navigation system. With Bluetooth and wireless LAN you can establish a connection to other devices at the office and away from it without bothersome cables.
Notational conventions Notational conventions The following symbols and fonts used in this manual: ! Pay particular attention to texts marked with this symbol. Failure to observe this warning may endanger y our health or safety, destroy the sy stem, or lead to loss of data.
Important notes This chapter contains safety notes and important information you must observe when using y our Pocket PC. This Pocket PC complies with the relevant safe ty regulations for data processing equipment.
Important notes Using the Pocket PC Store the Pocket PC in a fully charged state in a dry environment. When stor ing the device please do not exceed the permissible temperature limits – s ee " Technical data", section " Pocket PC ".
Equipment overview 3 4 5 6 7 9 23 10 11 12 13 14 15 16 1 2 20 22 1 17 18 19 21 8 1 = Antenna indicator 2 = VGA camera 3 = Battery/events indicator 4 = Display 5 = Navigation key 6 = Softkey button 2 7.
Equipment ove rv iew Indicators (LEDs) and status indicators in the display Your Pocket-PC has two flashing indicators (LEDs) on the casing which light up in different colours, as well as various status indicators in the titl e bar of the display which w ill provide you with information about the current status of your device.
Equipment ove rvie w i If more than one event occurs at the same time then the LEDs will flash in the relevant colours in turn. For example, if a new e-mail is received while the battery is being charged, the indicator will flash orange and green in turn.
Equipment ove rv iew Using the operating elements Your Pocket PC offers various operating elements : ● Keyboard with integrated number block ● Pen and display ● Online buttons for telephony ● .
Equipment ove rvie w FN key Brief press of the button The FN key activates the special charac ters or numbers on overlay keys. Long press of the button Pressing the FN key for longer switches the keyboard illumination on or off. Double-clicking the button Engage the FN key to activate or deactivate FN mode.
Equipment ove rv iew Key combinations (short cuts) Key combinations are entered as follows: ► Press and hold the first key in the combination. ► While holding the first key down, press the second key in the combination.
Equipment ove rvie w Using the pen and display With the aid of the supplied pen, you can also perform actions by touching the display . ► Briefly touch the desired element on the di splay with the pen to trigger an action.
Equipment ove rv iew Using the 3-way scroll button and the navigation key 3-way scroll button 3 1 2 With the scroll button you can scroll up or down and forward or backw ard (1, 2) within the menu or application. You activate menu entries by pressi ng the scroll button in the centre position (3).
Equipment ove rvie w Navigation key 1 The way in which the navigation key (1) works depends on the application you are in. In some applications you scroll line-by-line up, dow n, left or right in a menu. To activate menu items press the middle of the navigation key.
Equipment ove rv iew Using the application buttons and the softkey buttons With the application buttons and the appropriate pr esets (see "Configuring t he application buttons"), you can open your preferred programs and applications directly from standby mode or from within an application.
Equipment ove rvie w Key Allocated function for a short press Allocated function for a long press End button ● During an active call: ends the call. ● For an incoming call: ignores the call.
Equipment ove rv iew Configuring the application buttons You can also assign other applications or func tions to the preselec ted application buttons. ► Select Start – Settings – Personal – Buttons . ► Touch the corresponding button in the selection list with the pen.
Equipment ove rvie w Changing on-screen keyboard mode The on-screen keyboard is displayed. ► Click on the arrow next to the on-screen keyboard icon. A popup window appears with the available modes.
Equipment ove rv iew Software overview The following table provides an overview of the most important programs which are already installed on your Pocket PC and where y ou can find information on using these programs.
Equipment ove rvie w FSC MobileZip Open, unpack, create and edit Zip archives Help file on Pocket PC FSC Backup (optional) Data backup and restoration Help file on Pocket PC Voice Commander Control the device with your voice. For telephone calls, calling up information about your contacts and about your programs.
Equipment ove rv iew Accessories We offer a range of accessories to make it easier and more convenient to work with your Pocket PC. Information on additional accessories for your Pocket PC can be found on our website at www.fujitsu-siemens.com/accessories .
Getting started It will only take a few moments to have y our Pocket PC up and running, ready for use. The steps you will need to work through include: • Checking the delivery contents • Removing .
Getting started Installing the battery and the SIM card (optional) You can use your Pocket PC in tw o different modes of operation: ● Without a SIM card: no te lephony functions available ● With a SIM card: telephony functions are available The SIM card is provided by the operator of your telephone netw ork.
Getting started Connecting the power adapter and charging the battery ! Please observe the safety informati on in the "Important notes" chapter. Information on connecting the mains adapter and char ging the battery can be found in "Operating the Pocket PC" in the section "Charging the battery".
Getting started Calibrating the screen The display of your Pocket PC is a touchscreen. To ensure that the touchscreen of your Pocket PC reacts correctly when touched with the pen, y ou will be asked to calibrate the touchscreen after the initial start-up.
Getting started Internet and intranet connections with CONNECTMOBILITY-E2C CONNECTMOBILITY-E2C ( E2C for short) is a tool that enables you to establish a connection to the Internet or to your company's intranet very easily by simply pressing a button.
Getting started GPRS/UMTS provider selection If E2C determines while establishi ng a connection with a GPRS/UMTS network that you are not in your home country, E2C attempts to read out the hom e provider of your mobile phone to establish a GPRS/UMTS connection with the related settings.
Getting started Synchronising data with Exchange Server ► Select Start - Programs - ActiveSync . The ActiveSync window appears on the screen. ► Select Synchronize .
Getting started Performing a data synchronisation After you have specified the desired and required se ttings for synchronisation in the ActiveSy nc Setup Wizard on your computer, the firs t synchronisation starts automatically.
Getting started Using the cradle With the cradle you can charge the battery in the Pocket PC and/or sy nchronise data between the Pocket PC and a computer.
Getting started Using the cradle for data synchronisation i Before the first data synchronisation between y our Pocket PC and computer, you will need to install the program ActiveSync on your computer (see "Installing ActiveSync on y our computer").
Getting started Using the online help Your Pocket PC comes with a detailed online help function. You can call up the online help directly or context-sensitively from an application : Starting the online help independently of an application: ► Click on Start – Help .
Getting started 32 A26391-K182-Z120-1-7619, edition 1.
Making telephone calls with the Pocket PC Your Pocket PC is equipped with all of the func tions of a modern mobile telephone. If you have a SIM card from a telephone network operator you can use it. Without a SIM card you w ill only be able to make calls to the emergency services.
Making telephone calls w i th the Pocket PC Making emergency calls You can make emergency calls w ith your Pocket PC even if you do not have a SIM card and w ithout entering the PIN or a password. ► Enter the emergency call number directly. i If your PIN starts with the same numbers as an emergency number (e.
Making telephone calls w i th the Pocket PC Using the Voice Commander With the aid of the Voice Commander speech recogni tion application you can save a voice identifier for each of your contacts.
Making telephone calls w i th the Pocket PC Speed dial function You can assign speed dial numbers to up to 99 contac ts. These speed dial numbers allow you to dial required telephone numbers more quickly. Programming the speed dial function ► Click on Start – Contacts .
Making telephone calls w i th the Pocket PC Using the handsfree function With the aid of the handsfree function you can make calls via the loudspeaker without having to hold the telephone to your ear. In the process, the loudspeaker volume and the microphone sensitivity are significantly increased.
Making telephone calls w i th the Pocket PC Muting the telephone During a call you can mute the microphone of your Po cket PC to prevent the other person from being able to hear what you or someone else in the room is say ing. ► Press the Answer button.
Making telephone calls w i th the Pocket PC Making a conference call You have established two telephone connections, see "Call holding". You w ould like to combine these two calls to a conference call. Setting up a conference call ► Touch Menu – Conference .
Making telephone calls w i th the Pocket PC Making video telephone calls (optional) Depending on the equipment level, your Pocket PC is supplied with a camera which enables y ou to make video telephone calls. Video telephone calls are al so possible if the person receiving the call has video functionality without the corresponding camera.
Making telephone calls w i th the Pocket PC The video camera on the front of the device is activated, the camera window appears in the display and the connection is established. ► Position yourself in front of the video camera so that your picture is shown clearly on the display of the Pocket PC.
Making telephone calls w i th the Pocket PC Managing contacts The Pocket PC offers you two way s to save contact details: • Use the "Contacts" application to save the c ontact details directly onto your Pocket PC.
Making telephone calls w i th the Pocket PC Displaying services on the SIM card (network provider specific) With the aid of the "SIM Toolkit" application you c an also display the services, e.g. Info-Services, made available by your telephone netw ork provider with your SIM card.
Making telephone calls w i th the Pocket PC Blocking your SIM card The SIM card is provided by the operator of your telephone netw ork. i Please contact the operator of your telephone net work if you w ould like to have your SIM card blocked.
Making telephone calls w i th the Pocket PC Setting up a mailbox number i The mailbox number is provided by your telephone network provider. ► Select Start – Settings – Personal – Telephone – Services . ► In the scroll menu select the entry Mailbox and SMS .
Making telephone calls w i th the Pocket PC Setting up call diversion With your Pocket PC you can divert incoming calls – e.g. when y our device is switched off, or if you are currently using a different telephone, or in case you are already answering another call on the line.
Operating the Pocket PC This chapter contains descriptions of the oper ating elements of your Pocket PC as well as information about how to use it. ! Please refer to the notes in "Important notes".
Operating the Pocket PC Selecting profiles ► In the Today screen, press and hold the End key. The profile list is displayed. ► Use the navigation key to select the desired profile. The profile is activated. ► Confirm with the Enter key. Configuring profiles ► In the Today screen, press and hold the End key.
Operating the Pocket PC Switching the Pocket PC off and on during normal use (Standby mode) Switching the Pocket PC to Standby mode ► From the Today screen, briefly press the End button.
Operating the Pocket PC Switching off the P ocket PC to save battery life Switching off ► In the Today screen, press and hold the End key. The profile list is displayed. ► Select the profile Switch off . The profile is activated. All programs are closed and the Pocket PC is completely switched off.
Operating the Pocket PC Cold starting and resetting factory default settings If your Pocket PC stops working and switching off and on w ith the End button and the soft reset is unsuccessful, you can perform a cold start with y our Pocket PC or reset it to the factory default settings.
Operating the Pocket PC Out and about with the Pocket PC Please observe the following information when you are out and about w ith your Pocket PC. Transporting Pocket PC ► Switch the Pocket PC off.
Operating the Pocket PC Cleaning the Pocket PC ► Switch the Pocket PC off. ► Pull the power plug out of the mains outlet. ! Do not use any cleaning agents that contai n abrasives or may corrode plastic. Please ensure that no liquid enters the Pocket PC.
Operating the Pocket PC Charging the battery Your Pocket PC is equipped with a powerful battery . When you're on the road your Pocket PC is supplied with power by the integrated battery . i The battery is not charged on delivery and should be charged prior to the first mobile use.
Operating the Pocket PC 2 1 ► Connect the mains adapter cable to the mini USB port on the Pocket PC (1). ► Plug the mains adapter into a mains outlet (2). The installed battery is now charged. The power-on indicator flashes orange. When the battery is fully charged, the ba ttery indicator lights continuously orange.
Operating the Pocket PC ► Place the Pocket PC in the cradle (3). The installed battery is now charged. The power-on indicator flashes orange. When the battery is fully charged, the ba ttery indicator lights continuously orange. Charging the battery v ia a USB port ► Connect the USB cable to your Pocket PC.
Operating the Pocket PC Inserting and removing an expansion card A slot enables the operation of an expansion ca rd of the type "Secure Digital I/O" or "MultiMediaCard". ! Observe the manufacturer's instructions when using the expansion cards.
Operating the Pocket PC Removing the expansion card 2 1 3 ► Press on the edge of the expansion card so that the expansion card slightly jumps out of the slot (1). ► Slide the expansion card out of the Pocket PC (2). ► Insert the placeholder into the slot again (3) if necessary.
Operating the Pocket PC Using the Pocket PC as a USB Host device With the optional USB Host cable you can use your Pocket PC as a USB Host device and connect various USB devices, such as a MEMORYBIRD, to the Pocket PC. i You can connect USB devices from Fujitsu Siemens Computers (e.
Operating the Pocket PC Configuring device settings i Detailed information about how to configure devic e settings such as the date, time, alarms, background images, tones, application and task displays etc. can be found in the help file on your Pocket PC.
Creating messages Just like any other mobile phone, you can use y our Pocket PC to send SMS and MMS messages as well as e-mails. Incoming messages are indicated with the die LEDs (see "Indicators.
Creating messages SMS messages You can also use your Pocket PC to create SMS text messages in exactly the same way as a normal mobile telephone. Each SMS text message c an contain a maximum of 160 characters. Creating and sending SMS messages ► Click on Start – Messaging .
Creating messages MMS messages MMS (Multimedia Messaging Serv ice) messages are messages wh ich can contain multimedia objects like pictures, sound or vi deo clips (3GP, MP4, AVI, WMV).
Creating messages Configuring the MMS profile You are in the Today screen. Y our MMS connection is configured. ► Click on Start – Messaging . The inbox is displayed. ► Click on Menu – MMS Settings . The Settings window appears on the screen. ► Choose any profile and tap on Edit .
Creating messages E-mail With the Pocket PC you have various opt ions for sending and receiving e-mails: Private mail: • Via a POP3, SMTP or IMAP4 account from your ISP Company mail: • Via a VPN c.
Creating messages Setting up e-mail sending via ActiveSync ► Connect your Pocket PC to your computer, see "Connecting y our Pocket PC and computer". ► Follow the instructions on the display. Creating and sending e-mails With your Pocket PC you can easily send e-mail messages with attachments (photos, voice notes, files).
Creating messages Receiving e-mails and other data automatically in real-time (e-mail push) If you have a data connection to a mobile network provider (GPRS/UMTS) for your Pocket PC then your e-mails, calendar data, contact data, tasks et c. can be delivered from the network to y our Pocket PC in real-time via e-mail push.
Creating messages 68 A26391-K182-Z120-1-7619, edition 1.
Using the Internet In order to use the Internet you will need to have Internet access via an ISP or on a VPN corporate network (Virtual Private Network).
Using the Internet 70 A26391-K182-Z120-1-7619, edition 1.
Using GPS functions Using GPS functions With a GPS receiver and navigation software you can use the Pocket PC as a navigation system. Depending on the equipment, the GPS receiver is eit her integrated or available as an external accessory.
Using GPS functions GPSLocator shows you the GPS coordinates of y our current location. If you are on the move with the device - either on foot or in the car - the dire ction of movement and speed are also displayed. The POI Finder is an application which helps you to fi nd your way back to a previously saved position.
Using the camera functions (optional) Depending on its equipment level, your Pocket PC will come with tw o integrated cameras: one VGA camera on the front and one 2 megapixel autofocus camera on the back of the device (resolution: 1600 x 1200). You can use the VGA camera for video tel ephone calls – see "Making video telephone calls".
Using the camer a functions (optional) Recording a video sequence The application Pictures & Videos is opened. ► Select Camera . or ► Tap the Camera icon. The camera window opens. ► Select Menu – Video . The camera is switched to video mode.
Using the camer a functions (optional) Video settings Option Meaning Photo This option switches the camera to photo mode. Brightness Adjustment of the brightness settings Quality Adjustment of the video quality settings Options Various options are available for changing settings (image size, slide show, file location etc.
Using the camer a functions (optional) 76 A26391-K182-Z120-1-7619, edition 1.
Working with files Windows Media Player With Windows Media Player, y ou can play back various audio and video formats on your Pocket PC: File type Formats Audio WMA, MP3, WAV Video WMV, MPEG4 i You can find detailed information on how to us e the Windows Media Play er in the help file on your Pocket PC.
Working wi th files Uninstalling Java applications ► Select Start – Programs – JBlend . The programme and the available Java applications are displayed. ► Select the Java application you wish to uninstall. ► Select Menu - Delete . You will be asked if y ou wish to uninstall the Java application.
Security functions Your Pocket PC can be protected or locked in several way s: Lock Meaning Password protection Password protection provided by the Microsoft Windows 5.0 Phone Edition operating system, see "Password protection". Password protection is lost if the device is reset to the factory settings.
Security functions Password protection You can use a password to protect y our Pocket PC against unauthorised use. This makes your data accessible only to persons who know the passw ord. i When FSC SecureLock is set, this password protection can only be lifted after the FSC SecureLock has been cleared.
Security functions FSC KeyLock Use the FSC KeyLock to prevent accidental activation of your Pocket LOOX. for example, if the device is in your pocket. Normally, the device is activated if one of the application or telephone keys is pressed. Activ ating FSC Key Lock ► Select Start – Settings – Personal – Keys – FSC KeyLock .
Security functions 82 A26391-K182-Z120-1-7619, edition 1.
Connecting and networking the Pocket PC with other devices The Pocket PC offers a wide range of ways to exchange data with other devices or to w ork in a network. In addition, the wireless LAN (optional) and Bluetoot h (optional) radio modul es are available for wireless communication.
Connecting and n etw orking the Pocket PC w ith other devices Wireless communication with Bluetooth With your Pocket PC with an integrated Bluetooth module you can communicate w irelessly with other Bluetooth devices, e.g. with another Pocket PC, a computer or a mobile phone.
Energy saving functions The Pocket PC uses less power when the energy saving functions are enabled. This means y ou can work with the Pocket PC for longer before having to recharge the battery. General information on energy management The battery operating time is considerably dependent on the applicati ons used.
Energy sa ving func tions Configuring display lighting You can adjust the display lighting on y our Pocket PC to make it darker or brighter. Reduce the display brightness to save energy. ► Select Start – Settings – System – Display lighting – Brightness .
Energy sa ving func tions ► Touch the display anyw here outside the popup window. i Device sounds can also be activated and deactivated by pressing and holding the star key. Using Wireless Manager You can use Wireless Manager to manage the energy status of telephone, Bluetooth and WiFi/WLAN.
Energy sa ving func tions 88 A26391-K182-Z120-1-7619, edition 1.
Troubleshooting and tips If a fault occurs in your Pocket PC, try to eliminat e it with the measures described in this chapter. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances t hat led to the fault.
Troubleshooting and tips The display is difficult to read Cause Troubleshooting Reflected glare ► Turn the Pocket PC until you can see the information in the display again. The Pocket PC switches off Cause Troubleshooting The battery is dead. ► Connect the power adapter to the Pocket PC to charge the battery.
Troubleshooting and tips The Pocket PC does not respond any more Cause Troubleshooting An application program has caused the fault. ► Restart the Pocket PC (see "Switching the Pocket PC on and off").
Troubleshooting and tips No sound or minimal volume Cause Troubleshooting Volume set wrongly. ► Touch the loudspeaker sym bol in the navigation bar. A popup window for the loudspeaker settings appears. ► Activate the selection field for On with the stylus.
Troubleshooting and tips The IMEI number is displayed. Calling up the UUID The UUID (Universally Unique Identifier) is a globally unique 16 or 28 bit number, that is also used to identify your device. ► Select Start – Settings – System – System information .
Troubleshooting and tips 94 A26391-K182-Z120-1-7619, edition 1.
Technical data Pocket PC System Pocket LOOX T810 Pocket LOOX T830 General Processor Intel® PXA270 416 MHz based on Intel® XScale™ micro- architecture Intel® PXA270 416 MHz based on Intel® XScale.
Technical data Cameras Camera 1 – VGA camera (640 x 480) for video telephony via UMTS Camera 2 – 2 mega pixel auto-focus camera (1600 x 1200) for images/video Baseband UMTS/GSM/GPRS Baseband EMP U.
Technical data Power adapter Electrical data Primary: ● Rated voltage: 100-240 V ● Rated frequency: 50 - 60 Hz Secondary: ● Rated voltage: ● Max.
Technical data 98 A26391-K182-Z120-1-7619, edition 1.
Manufacturer’s notes Environmental protection Fujitsu Siemens Computers has defined standards for environment-friendly product design with a guideline applicable corporate-wide. The binding applicat ion of these internal guidelines continuously implements ecological product requirements.
Manufacturer’s note s CE marking Products bearing the CE marking comply with the R&TTE Directive (1999/5/EC), EMC Directive (89/336/EEC), and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Manufacturer’s notes Information on exposure/specific absorption rate (SAR) This device meets the EU requirements (1999/519/EU ) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The limits are part of extensive recommendations for the protection of the general public.
Manufacturer’s note s FCC Regulations This device complies with part 15 of the FCC Rule s. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2 ) this device must accept any interference received, including interfer ence that may cause undesired operation.
Manufacturer’s notes RF Exposure Information (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emissi on limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.
Manufacturer’s note s 104 A26391-K182-Z120-1-7619, edition 1.
Index 2 2 megapixel autofocus camera 5 3 3-way scroll button 5 using 12 A Accessories 20 ActiveSync data synchronisation 28 ActiveSync-creating partnership 28 Alarms setting 60 Answer button 5 Applica.
Index E Electromagnetic compatibility 100 E-mail configuring 65 creating 65, 66 IMAP4 65 POP3 65 sending 66 SMTP 65 VPN corporate network 65 E-mail pull 66 E-mail push 67 device behaviour 86 E-mail se.
Index N Navigation key 5 using 12 Network selectin 44 No sound 92 Notational conventions 2 Note cleaning 53 Notes CE marking 100 disposal 99 Safety 3 O Online buttons for telephony using 11 Online hel.
Index Softkey buttons using 14 Software new installation 89 overview 18 Sound switching off 86 Speed dialling 36 Standby mode 49 Status battery charge status 6 message 6 Status indicator 5 Storage, ba.
An important point after buying a device Fujitsu Siemens Computers Loox T (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Fujitsu Siemens Computers Loox T yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Fujitsu Siemens Computers Loox T - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Fujitsu Siemens Computers Loox T you will learn all the available features of the product, as well as information on its operation. The information that you get Fujitsu Siemens Computers Loox T will certainly help you make a decision on the purchase.
If you already are a holder of Fujitsu Siemens Computers Loox T, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Fujitsu Siemens Computers Loox T.
However, one of the most important roles played by the user manual is to help in solving problems with Fujitsu Siemens Computers Loox T. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Fujitsu Siemens Computers Loox T along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
