Instruction/ maintenance manual of the product 1820 DKS
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Owner’s Manual 1820 Telephone Intercom System with Call Down DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1820-065 REV B, 2/06 Copyright 2005 DoorKing, Inc. All rights reserved.
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Use this manual with the following models only . Model 1820 Telephone Interco m System s with circuit board 1885-010, Rev A or higher. DoorKing, Inc. reserves t he right to make chang es in the products described in thi s manual without notice and without obligation of DoorKing, In c.
Table of Contents Preface FCC (US) Notices .....................................................................................................................................................6 DOC (Canada) Notices ....................................
3.5 Do Not Disturb Feat ure / Commands 3.5.1 Do Not Disturb Feature On / Off S ystem Wide ........................................................................38 3.5.2 Set 1-Time Do Not Disturb Timer for Residents ..................................
FCC - UNITED STATES This equipment complies with Part 68 of the FCC rules an d the requirements adopted by the ACTA. On the BOTTOM of this equipment is a label that cont ai ns, among other informatio n, a product identifier in the format US: AAAEQ##TXXXX.
DOC – CANADA CUSTOMER INF ORMATION This product meets the a pplicable Industry Canada Te chnical Specifications. T his is confirmed by the registration number.
General Information • Prior to beginning the in stallation of the teleph one entry system, we suggest that you become familiar with the instruction s, illustrations, and wiring guidelines in t his manual. This will help insure that you installation is perform ed i n an efficient and professio nal man ner.
Section 1 - Inst allation 1.1 General Information The DoorKing Model 182 0 telephone intercom syst em provides communicati on to, and control of, a door (or gate) for up to 120 0 users without the need f or a dedicate d Central Office (C.O.) pho ne line.
1.1.1 Main and Auxiliary Cabinets DOORKING, IN C., INGLEWOOD, CA 9030 1 Title: Date: Rev. Dwg. No. A Main Cabinet / Auxilia ry Cabinet - Lar ge P/N 1820 -080 / 1820- 081 M1820-06 5-1 4/05 33.0 11.25 35.25 35.0 13.25 2.5 2.25 13.0 10.5 5.125 7.875 3.0 5.
1.1.2 Garden Style Cabinet DOORKING, INC., INGLE WOOD, CA 90301 Title: Date: Rev. Dwg. No. A Garden Style Cabinet P/N 1816-082, 1820-082, 1820 -0 83 M1820-065-2 9/04 19.
1.2 RJ71C Phone Block Installation The RJ71C wiring configuration is not recognized by all teleph one companies. For Bell Canada, which has jurisdi ction for Ontario and Queb ec, refer to CA-79X jack for inte rconnect to the 1820 system. For BC Tel, which has jurisdict ion in Br itish Columbia, refer to BC Tel CRTC Spec 182 B5.
1 2 3 4 5 6 7 8 9 10 11 12 To Line Interface or Relay Board Incoming Central Office Phone Lines - 12 Max Outgoing Phone Lines to Apa rtmen ts Line 1 TIP - Pin 1 Line 1 RI NG - Pin 2 Line 2 TIP - Pin 3.
1.3 Cabinet, Relay and Component Identification The Large Main Control Cabinet houses the main processor co ntrol board and up to 9 line interface boards. The Garden Style Main Control Cabin et houses the main pro cessor control board a nd up to 4 line interface board s.
DOORKING, IN C., INGLEWOOD, CA 9030 1 Title: Date: Rev. Dwg. No. A Main Cabinet / Auxilia ry Cabinet - Lar ge Board Layou t M1820-06 5-3 4/05 0000-0011 0024-0035 0012-0023 Relay 02 01 00 Board Address.
1.3.3 Line Interface Boards Each Line Interface Board has 12 relays on it that are referred to as relays 00 through 11. O ne line interface board is required for every 12 phone lines th at the system interfaces with.
Board # Board Address 1 st Relay Last Relay Board # Board Address 1 st Relay Last Relay 0 00 0000 0011 51 51 0612 0623 1 01 0012 0023 52 52 0624 0635 2 02 0024 0035 53 53 0636 0647 3 03 1136 0047 54 5.
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Section 2 - Wiring Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelin es in this manual. This will help i nsure that you installation is performed in an efficien t and prof essional manner.
2.1 Wiring Detail – Garden Style Cabinet DOORKING, INC., INGLEW OOD, CA 90301 Title: Date: Rev. Dwg. No . A Garden Style Cabinet Wiring Deta il M1820-065-5 4/05 1820 Telephone Intercom System Wiring Detail - Garden Style Control Cabinet 17 21 15 14 13 20 19 18 11 12 16 23 24 22 INCOMING C.
2.2 Wiring Detail – Large Main Cabinet DOORKING, I NC., INGLEWOOD, CA 90301 Date: Dwg. No. 1820 Tele phone Interc om Syst em Wiring Deta il Rev. Title: 4/05 A M1820-06 5-6 17 21 15 14 13 20 19 18 11 12 16 23 24 22 1820 Telephone Inter com System Wiring Detail - Large Control Cabinet C.
2.2.1 Wiring Detail – Auxiliary Cabinets 16 VAC PWR INPUT 1820 Telephone Inter com System Wiring Detail - Auxiliary Cabinets 1 2 2 3 3 To additiona l Line Int erface Boards From Precedi ng Line Int erface Boards 4 4 Power Suppl y Board can power up to 21 a dditional Li ne Interface B oards.
2.3 Powered RJ-71C Wiring For the Call Down fe ature and programming from a re sident telephone to function in this system, the resident must have an active Central Office (C.O .) phone line. The C.O. p hone line provides the power for these features to oper ate.
DOORKING, INC., INGL EWOOD, CA 90301 Date: Dwg. No. 1820 Telephone Inter com System Wiring Detail f or Powered RJ-71C / Dual Boards Rev. Title: 4/05 A M1820-06 5-8 17 21 15 14 13 20 19 18 11 12 16 23 24 22 1820 Telephone Inter com System Wiring Detail - Powered RJ-71C / Dual In terface Board s C.
DOORKING, INC., INGL EWOOD, CA 90301 Date: Dwg. No. 1820 Telephone Inter com System Wiring Det ail for Dual RJ-71C Opti on Rev. Title: 4/05 A M1820-06 5-9 17 21 15 14 13 20 19 18 11 12 16 23 24 22 1820 Telephone Inter com System Wiring Detail - Dual RJ-71C Option C.
2.4 Circuit Board Connector Locations Master Code Switch RJ45 Jacks Use with 1884 (Call Down) Line Interface Boards 1820 Systems Only 10-Pin Ribbon Connector Use with 1882 and 1 982 (Standard) Relay B.
2.5 Main Circuit Board Terminal Description Terminal Description 1 2 3 4 5 6 7 8 9 10 Decoder Board Connection. Decoder boa rds are required with 1816 s ystems that use more than 5 relay boards. 11 Postal Sw itch – A switch closure across termi nals 11 and 24 will cause the re lay on the 1885 board to activate for its programmed strike time.
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Section 3 – Programming 3.1 System Set Up The system has default settings for most programm ing functions. When installing a new system , there is some set up programming required which w ill format the system to meet the operational requirements of the installation.
Page 30 1820-065-B-2-06 3.1.3 Last Available Relay The 1820 is capable of worki ng with up to 1200 telephones, i.e. it can sele ct one of up to 1200 system relays that are numbered 00 00 through 1199. You must prog ram into the system the last relay number that is available.
3.1.4 Setting the System Time Clock This programming sequen ce sets the internal time cl ock in the 1820 syste m. (Note – if you only want to set the time, you can stop after step 4). Factory Default = (Not Programmed) 1. Take the doorman telephone off hook.
3.1.7 Number of Rings / Ring Type This programming seque nce sets up the 1820 syste m for: 1) the number of rings allowed before the system automatically hangs up if the call is not an swered, 2) a single or do uble ring (when set fo r double ring, the first ring will be a single ring).
3.2 Directory Codes The four digit directory cod e is the number that is en tered on the doorman/con cierge or on the lobby telephone keypad to co mmunicate with a p articular tenant in the building. The dire ctory codes sta rt at 0000 and increase sequentially up to the maximum number of rela ys being used in the system.
3.2.2 Turning Programmable Directory Codes On / Off The programmable directo ry codes can be turned "O N" or "OFF" after they have been programmed. It will be necessary to turn this f eature off if any trouble sh ooting of the system is ever required.
3.3 Dedicated Phone Line Access An optional dedicated central office (C. O.) phone can be co nnected to the 182 0 system. Connecting a C.O. line to the sy stem provides additional func ti ons available to the doorman/conci erge and the lobby panel can be programmed to dial an outside li ne under certain circumstance s.
3.3.3 Erase Preprogrammed Phone Number This sequence allows you to erase indivi dual prep rogrammed phone numbers. Factory Default = (Not Programmed) 1. Take the doorman telephone off hook. 2. Press *11 and enter the four-digit MASTER CODE _ _ _ _ (beep).
3.4 Entry Codes Entry codes are a fo ur digit number (preceded by #) than can be entered on the Doorma n or lobby telephone keypad to gain access through the d oor or gate. When a programmed entry code is entered on the Doorman or lob by telephone keypad, the relay o n the 1820 control p anel will activate for the programmed stri ke time.
3.5 Do Not Disturb Features / Commands The Do Not Disturb feature provides ti me zones t hat prevents cal ls from the lobby panel to ring up to a resident.
3.5.3 Scheduled Do Not Disturb On / Off This programming seq uence is used by the door man or system administrator to turn the preprogrammed do not disturb schedule on or off. The resident can also turn this schedul e on or off from the apartment using resident command s.
3.6 Call Forwarding Features / Commands The Call Forwarding feature provide s options that can forward lobby panel calls for a resident to a forwarding number. The re are several options available on ho w a call is forwarded and system administrators should review all these o ptions.
3.6.3 Program Call Forward Numbers This programming sequ ence is used by the doo rman or system ad ministrator to program call f orward numbers for residents. If o ption 2 was selected in 3. 6.1, then the a rea code will be che cked to see if it is allowable or not.
3.6.5 Program Call Forward Allowed Area Codes This programming sequen ce is used by the doorman or system administrator to limit which area codes can be calle d when option 2 is se lected in 3.6.1. This is a feature to prevent toll charges being incurred on calls forwarded throug h the phone line c onnected dire ctly to the 1820 control panel.
3.7 Virtual Doorman The virtual doorman is an indepen dent system that provides communication from the lobby area to a company that provides doorman services. The virt ual doorman service is completely separate from the 1820 system and does not utilize the 182 0 lobby panel or any communication circuits prov ided by the 1820 system.
3.8 Call-Down Features / Commands The call-down feature in the 1820 allows resident’s to contact the doorma n / concierge directly from their apartment phone with out having to dial a 7-digi t pho ne number. It also p rovides residents with various programming options that they can control directly from their apartment.
3.8.3 Set Direct Connect Disable Timer If Doorman disable is allowed and the disable timer i s On (see 3.8.2), then this programmi ng step will set the amount of time for the disable timer. When the timer expires, Direct Co nnect is restored. The disable timer can be set from 1 (01 ) to 99 (99 ) minute s.
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SECTION 4 – OPERA TING INSTRUCTIONS 4.1 Administrator and Doorman Commands & Functions These commands are used by the System Administra tor, Doorman, Concierge or Security De sk to access various features of the 182 0 system.
4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location A dedicated C.O. phone line must be con nected to the 1820 control panel for this feature to be operable. This feature allows managers to place a call to the Doorman or lobby panel from an off site location.
4.1.8 Turn Direct Connect On / Off This command allow s the Doorman to disable the res ident direct c onnect call down fe ature. When disabled, this feature is eit her timer based o r ca n be toggled On or Off by the Doorman depe nding on the programming in 3.
4.2 Technician Commands The following commands should be used by trained technician s only and are designed for trouble shooting purposes. 4.2.1 Reset Main Control Board This programming seque nce will reset the 1885 main c ontrol board to the factory default values.
4.2.2 Reset Main Control Board Resident Programming This programming sequence will re set the programming specifi c to each resident to the 1885 main control board factory default values . This function will take about 5 minutes to complete. The power LED on the main control board will flash during th e process.
4.2.3 Set Touch-Tone Detect Time This sets the time that the Line Interface Board w ill “listen” for the touch-tone numbers programmed in 3.8.4 and 3.8.5 after the re sident takes their phone “off-hook. ” The Line Interface Boa rd has one tone decoder which is shared between the 12 residents conne cted to the board.
Appendix You can use these table s to help organize some of the programmed fe atures of the 1816 system. Make copies of the table on the next page to help organize resid en t information. Make copies of the RJ71C Forms a s they will be needed when installing the se phone blocks.
Page 54 1820-065-B-2-06 Name Apt Phone # Syst em Relay # (Dir Code) Programmed Dir Code DND Schedule Call Fwd # Entry Code.
1820-065-B-2-06 Page 55 Name Apt Phone # Syst em Relay # (Dir Code) Programmed Dir Code DND Schedule Call Fwd # Entry Code.
Page 56 1820-065-B-2-06 RJ71C / Relay Board Identification Model 1820 Main Garden Style (Small) Cabinet RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay Number 1,2 / 27,28 .
1820-065-B-2-06 Page 57 RJ71C / Relay Board Identification Model 1820 Garden Style (Small) Aux Cabinet Cabinet No. ______ RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay N.
RJ71C / Relay Board Identification Model 1820 Main (Large) Cabinet RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Relay Number Dir Code 1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 .
1820-065-B-2-06 Page 59 RJ71C / Relay Board Identification Model 1820 (Large) Auxiliary Cabinet Cabinet No. ______ RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay Number R.
Resident Instructions Your building has been equipped with a Door King Telephone Intercom System that will provide communication for your guest from th e lobby door to your home by use of the telephones in your home.
Resident Advanced Programming Instructions Call Waiting On / Off The DoorKing system has a built-in call waiting feature ( see Call Waiting on first page of Resident Instructions ) that you can control in conjunction with the telephone company call waiting service.
Do Not Disturb Timer The do-not-disturb timer will prevent calls from the lobby or concierge to your telephone for a specified period of time. This is a “one-time” timer that you set for a specific period of time. Once the time runs out (or you turn the timer off), the timer is reset to 0 an d calls are allowed.
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An important point after buying a device DKS 1820 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought DKS 1820 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data DKS 1820 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, DKS 1820 you will learn all the available features of the product, as well as information on its operation. The information that you get DKS 1820 will certainly help you make a decision on the purchase.
If you already are a holder of DKS 1820, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime DKS 1820.
However, one of the most important roles played by the user manual is to help in solving problems with DKS 1820. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device DKS 1820 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
