Instruction/ maintenance manual of the product Solo 381 Dish Network
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i Import ant Safety Precauti ons iii 1 Introduction W ELCOME 2 H OW TO U SE THIS G UIDE 2 A BOUT Y OUR DISH N ETWORK A CCOUNT 3 W ATCHING TV N OW 4 A DDITIONAL S ERVICES 5 A BOUT S ATELLITE TV R ECEPT.
Table of Contents ii 7 Interactive TV D ISH HOME 38 C USTOMER S UPPORT 38 8T i m e r s T IMERS 40 U SING THE T IMERS L IST 42 S ETTING U P A Q UICK R ECORD 42 S ETTING U P AN A UTOMATIC T IMER 42 S ET.
1 Introduction to DISH Network Services Introduction Introduction So you have a new rece iver and yo u want to kn ow how it wor ks, right? T ake a look through this guide and you’ll qui ckly learn how to use all of the features. This chapter familiarizes you with your DISH Network satellite TV receiver .
Chapter 1 2 Wel c om e W ELCOME Congratulation s on cho osing DISH Net work. Y o u are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality .
Introduction 3 About Y our DISH Network Account Guide Conventions • The names of remote control buttons are all up percase. Example : Press SAT. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control.
Chapter 1 4 W atching TV No w Where to Find Informat ion on Y our Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programm ing packages, be sure to ha ve your account information handy and choose one of the following: • Go to the website at dishne twork.
Introduction 5 Additional Se rvices A DDITIONAL S ERVICES Pay-Per-V iew Catch all the action on Pay-Per-View . T ake a break from regular TV and order the latest movies, sports, and special even ts. For details on ordering Pay-Per-View events, see page 23.
Chapter 1 6 Why Connect to a Phone Line Solar Interference T wice a year , the sun moves to a position behind the DISH Network satellite as it orbits the Earth. This event occurs durin g a few da ys at the be ginning o f the spring and the beginning of the autumn and last s only a few minutes.
59 Personalizing Y our Satellite Receiver Receiver Customization T ake a look through this chapte r and you’ll find out how to chan ge settings on the receiver to make it just the way you like it. As an added bonus, if you find ou t that you don’t like how it turned out, you can reset the rece iver to the way it was when you got it.
Chapter 10 60 Using Caller ID U SING C ALLER ID Caller ID displays on your TV the names of peopl e and/or telep hone numbers as they call you if you subscribe to Caller ID from your local phone comp any . T o use this feature, make sure you have a phone line connected to the re ceiver and that the Caller ID feature is enabled.
Receiver Customization 61 Changing Languages C HANGING L ANGUAGES Y ou may be able to change the language of some program s. An alternate language may not be available for all program s. Some pr ograms, su ch as mov ies, indicat e at the be ginning w hether an alternate langua ge or descriptive video is availa ble.
Chapter 10 62 Using Dolby® Surround Sou nd The following is a list of closed captioning options: • Caption Font/Size - Select the font and size that makes the cap tioning comfo rtable to read. • Caption Colors - Set s the background, letter , and edge colors.
Receiver Customization 63 Using Dolby® Surround So und 1 Connect an external Dolby Digit al decoder to the receiver's back panel Digit al Audio Output using an optical ca ble (availab le at cons umer elec tronics stor es). 2 Press MENU, select System Setup (6), and then Dolby Digit al (8) to open the Dolby Digital screen.
Chapter 10 64 Changing the Program Guide Order C HANGING THE P ROGRAM G UIDE O RDER Y ou can set up the Program Guide to list channels in descending order , with the highest channel number at the top, or in asce nding order , with the highest channel number at the bottom.
Receiver Customization 65 Resetting to Fac tory Default s R ESETTING TO F ACTORY D EFAULT S Y ou can reset the receiver to discard any changes you have made to the receiver , except for remote control a ddress settings and locks.
Chapter 10 66 Tips T IP S • T o take full advant age of Dolby Digital 5.1 surround sound, you need an optical cable and a stereo that support s this feature. • Be sure to have the receiver connected to an active phone line and have Caller ID service from your phone com pany to use the Ca ller ID feat ure on this receiver .
67 How to Connect Y o ur Satellite Receiver Connections and Setup Do you have a handful of cables and a he ad fu ll of questions? This chapter is the perfect place to find out how to connec t the receiver to all kinds of equipment.
Chapter 11 68 Connecting to a TV C ONNECTING TO A TV This section describes how to connect receiver out put port s to a TV . Select one of the following methods.
Connections and Setup 69 Connecting to a TV 1 Connect an DI SH DVI cabl e between the DISH DVI connection on the receiver a nd HDTV set or monitor . 2 T u rn on your receiver and TV using the front panel buttons. 3 Confirm tha t you are g etting a pict ure from t he receiver .
Chapter 11 70 Connecting to a TV No Picture on the HDTV This section will help you make a picture on the HDT V in the event that you could not do so in the previous sections. 1 Connect RCA-type cable connections between the re ceiver and the HDTV . 2 Make sure the receiver and HDTV ar e on.
Connections and Setup 71 Connecting to a TV HD Display Y ou can change the format of the HD display output (called the aspect ratio) . T o choose between the 16 x 9 widescreen format a nd the two 4 x 3 screen formats, as well as the ou tput resolution: 1 Press MENU 6-1-9 an d select the configuration you want.
Chapter 11 72 Connecting to Y our Dish Antenna C ONNECTING TO Y OUR D ISH A NTENNA Use the instructions here if y ou are connecting a receiver into an existing satellite TV system. 1 Before you can begin c onnecting y our receiver to your dish antenna, you must fir st complete the preceding sections on connectin g your TVs to the receiver .
Connections and Setup 73 Connecting the Phone Line C ONNECTING THE P HONE L INE Y ou must keep the receiver connected to an active teleph one line to order Pay-Per-V iew programs, us e all of th e DishHOME Interactive f eat ures, or other services from DISH Network with your remote control.
Chapter 11 74 Connecting a VCR 1 Pressing MENU, then select System Se tup (6), Inst allation (1), and then Phone System (4). 2 Select the T ouch T one or the Rotary Phone option in the Phone T ype list. 3 Select either the No Prefix or the Prefix Code option in the Outside Line Prefix list.
Connections and Setup 75 Connecting Over-the-Air Antenna/Cable TV Setting Up the Receiver to Control Y our VCR Use this section to set up the receiver to cont rol your VCR s o that yo u can use VC R timers. T he receiver ’s front p anel IR BLASTER sends a signal to control the VCR.
Chapter 11 76 Connecting Over-the-Air Ant enna/Cable TV Note : Move all nearby over-the- air antennas away from the UHF remote antenna. Do not place an over-the-a ir antenna on to p of your receiver . Scanning for Over-the-Air Channels Use these in structions to scan for ov er-the-a ir channels for the TV .
Connections and Setup 77 Connecting Over-the-Air Antenna/Cable TV Display Options for Local Channels Y ou can set up your local channels in the Program Guide for viewing either with your local channel numbers or the DISH Network four-digit numbe rs.
Chapter 11 78 Connecting Over-the-Air Ant enna/Cable TV The effect s of poor digital reception are dif ferent from the effect s of poor analog reception: • Poor analog reception usually causes th e .
Connections and Setup 79 QAM Inst allations QAM I NST ALLATIONS If you live in an ap artment, condominiu m or other clustered housing, your television signal is transmitted to you through master multiplexing distri bution equipment located in a central area in your dwelling complex.
Chapter 11 80 Using T roubleshooting T ools Diagnostics The Customer Service Represen tative may ask y ou to open the Diagnostics screen. Remember to have an active phone line connected to yo ur receiver . 1 Press MENU, select System Setup (6), and then select Diagnostics.
7 About Y our Satellite Receiver Receiver and Remote Control This chapter helps you get t o know your remote cont rol, which in turn lets you us e all of the functions of your receiver . After you read th e information here, be sure to practice what you learn so th at you can quickly underst and what’s p resented in later chapters.
Chapter 2 8 Remote Control R EMOTE C ONTROL The remote control gives you easy access to all the fe atures of your sate llite receiver . Y ou can program the remote to cont rol the satellite receiver and up to three othe r devices (see page 49). These devices can be a TV , a VCR or DVD player , and a third device.
Receiver and Remote Control 9 Remote Contro l Remote Control Buttons 381.book Page 9 Thursday, Ju ne 29, 2006 11:00 AM.
Chapter 2 10 Remote Control Note : See pa ge 49 for instructions to program the remote to control your TV . 381.book Page 10 Thur sday, June 29, 2006 11:00 AM.
Receiver and Remote Control 11 Remote Contro l Note : See page 49 for instructions to program the remote to control your VCR or DVD Player . 381.book Page 11 Thur sday, June 29, 2006 11:00 AM.
Chapter 2 12 Satellite Receiver Fr ont Panel S ATELLITE R ECEIVER F RONT P ANEL S ATELLITE R ECEIVER B ACK P ANEL 381.book Page 12 Thur sday, June 29, 2006 11:00 AM.
Receiver and Remote Control 13 Using the Menus U SING THE M ENUS The menus m ake using t he receiver and selectin g program s quick and easy . Use the m enus to control the receiver and to use it s features, such as setting lo cks, choosing a program, or creatin g a favorites list.
Chapter 2 14 Using the Menus List of Choices in the Menus When you make a ch oice in a list, the receiver d oes not ap ply the change until you select Done. If you do not want to save any changes, select Cancel to disca rd all the changes made in the menu.
Receiver and Remote Control 15 Using T ext Fields U SING T EXT F IELDS When you u se features on the r eceiver , you mig h t be required to enter inf ormation, such as the name of a mo vie when using Sear ch, into areas known as text fields .
Chapter 2 16 Tips T IP S • If you do not do anything in a menu for several minu tes, the menu automatically closes. This will discard any changes you made, and display t he program y ou were watching. • Keep from accident ally changing the channel or input on your TV by programming the remote in Limited Mode (see p age 49).
17 W atching TV Finding Programs to W atch The receiver is on channel 414, bu t you want to change the channel to 210. How do you change the channel? Y ou know your team is pl aying, but you’re not sure of the channel. How do you find the game? Y ou’re in the mood for a movie, but you don’t know which one.
Chapter 3 18 Changing Channels C HANGING C HANNELS Using the Up and Dow n Arrows While watching TV , if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control. Y ou can also change th e channels the same way using the UP a nd DOWN ARROWS on the receiver front p anel.
Finding Programs to Watch 19 Using the Browse Banner • The Program Guide shows which Favorites List is ac tive. If All Chan is ac tive, the Program Guide shows all the channels. The All Sub list s hows only the channels in your subscription. If you activate another list, the Progr am Guide sh ows only the channels on that list.
Chapter 3 20 Using Search to Find a Program If you select a current program, the receiver will tune to that ch annel. If you ch oose a future program, the Create T imer screen will display .
Finding Programs to Watch 21 Finding a Program by it s Theme F INDING A P ROGRAM BY IT S T HEME Y ou can list and choose programs by the theme of th eir contents, for example, just mo vies or just sport s. Y ou can then q uickly list programs bas ed on that the me, and choose the program you want.
Chapter 3 22 Tips T IP S • Press INFO to get more informa tion about the program you high lighted. • Press VIEW TV to cancel almost any scr een and return to viewing TV . • Skip forward 24 hour s (and then back again) at a time in the Program Guide by press- ing the SKIP FWD (SKIP BACK) bu tton on the remote control.
23 Order and W atch Pay-Per-Views Pay-Per-V iew Is tonight a popcorn and movie night? Why re nt videos when you can just w atch Pay-Per- Views? Th is chapter describes how to use these additional services: • B UYING A P AY -P ER -V IEW P ROGRAM • R EVIEWING P AY -P ER -V IEW P URCHASES 381.
Chapter 4 24 Buying a Pay-Per-View Program T o buy Pay-Per-View prog rams, you must connect the receiver to an active phone line. After you buy a Pay-Per-V iew program, you can watch it on all of the receivers on your DISH Network account.
Pay-Per-View 25 Tips T IP S • Y ou can set up a VCR to record Pay-Per-V iew programs. See p age 75 for more details. • Y ou can prevent others from purchasing Pa y- Per-View program s by using locks (see page 34) . • T une to Channel 103 for a list of what’s playing on Pay-Per -View .
Chapter 4 26 Questions Notes 381.book Page 26 Thur sday, June 29, 2006 11:00 AM.
27 Setting Up Y our Favorites List s Favorites List s One of the benefit s of DISH Network is that you have access to many channels. However , the number of chann els can make it difficul t to find something to watch. When you read this chapter , you’ll learn how to set up and use Favorites Lists.
Chapter 5 28 What are Favorit es Lists? W HAT ARE F AVORITES L IST S ? Favorites Lists are list s of your favorite channel s. Y ou can create and change the lists yourself, adding and removing chann els as you wish. Y our favo rite channels can be grouped in up to four lists.
Favorites Lists 29 Naming Fav orites Lists N AMING F AVORITES L IST S Y ou can name your Favorites Lists whatever you want, up to eight characters long. U SING F AVORITES L IST S Press GUIDE to open the Program Guide. Pr ess GUIDE again to select the next Favorites List.
Chapter 5 30 Questions Notes 381.book Page 30 Thur sday, June 29, 2006 11:00 AM.
31 Securing Y our Re ceiver and Account Locks An important concern to pa rents is the ability to protect their children. With high tech television comes greater poten tial for unwa nted progra mming beamed into your home. Use the safeguards described in this chapter to set up and use locks.
Chapter 6 32 What are Locks? W HAT ARE L OCKS ? Locks allow you to p assword-protect programming based on ratings, or on a channel-by-chan nel basis. When you have locked the receiver : • If you try to access a loc ked item or open th e Locks menu, the receiver d isplays a message prompting you to enter the password.
Locks 33 Locking and Unlocking Y our Receiver L OCKING AND U NLOCKING Y OUR R ECEIVER Y ou must lock the receiver for an y receiver locks you set t o take ef fect. T o lock the receiver , you must first create a password (see Creating or Changing a Password in the previous section).
Chapter 6 34 Creating or Changing Channel Locks C REATING OR C HANGING C HANNEL L OCKS Y ou can lock any channel, including Pay-Per-V iew and over-the- air channels. This type of lock keeps anyone from viewing th ese chann els unless they enter the correct password.
Locks 35 Hiding Adul t Content H IDING A DULT C ONTENT When you h ide adult ch annels, you prevent the Program Guide, Themes list s, and the Browse Banner from displaying adult channels. It also prevent s anyone from choosing these cha nnels by using the UP or DOWN ARROWS or the remote control NUMBER PAD.
Chapter 6 36 Tips T IP S • If the receiver displays a message prompting you to enter a p assword, the receiver is locked. • When you lock a rating , you also lock all oth er mo re restrict ive ratings. For example, if you lock PG 13 rated programs, th en all programs wit h the R, NC-17, and NR/AO ratings are also locked.
37 Interacting with Y our TV Interactive TV Play games, shop, and get help from Custom er Service! Use the information in this chapter learn about interact ive services available on your satellite receiver .
Chapter 7 38 DishHOME D ISH HOME Press DISH on the remote control to go to Dish HO ME features available with your service. W atch video from popular news, en tertainme nt, and sports networks all on one scr een. Y ou can also select an icon from the bottom of the scree n for customer support, news, shopping sports, games, and entert ainment.
39 Setting Up and Using T imers T imers Have you found yourself having to make a choice betwe en watching your favorite shows and living your life away from television? This chapte r shows you how to set up to record future programs on a VCR so that yo u’ll never miss your favorite shows.
Chapter 8 40 Tim er s T IMERS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most VCR timers, you select a specific progr am on a specific channe l, and tell the satellite receiver how often you want to record th at program.
Timers 41 Timers When a T imer S t art s a Recording For two minu tes before a timer starts a recordin g, the receiv er may displa y a digital countdown on the TV screen. This symbol disappears when the progr am begins. While the symbol is displayed, you may do one of the follo wing: • Press CANCEL to clear the symbol from the TV screen.
Chapter 8 42 Using the Timers List U SING THE T IMERS L IST S ETTING U P A Q UICK R ECORD This is the quickest, simple st way to record your favorite s hows. All you have to do is find what you want, press RECORD, and follow the on-sc reen instructions.
Timers 43 Setting Up a Manual T imer S ETTING U P A M ANUAL T IMER A manual timer let s you set custom start an d stop times for a timer . Select the T imer Frequency . See page 40 for more details on T imer Frequency and T ype. D ELETING A T IMER When you no longer need a timer , you can delete it.
Chapter 8 44 Overlapping T imers O VERLAPPING T IMERS If you try to create event timers for overlapping prog rams, the receiver displays a screen with the dates and times of bo th program s. Y ou must delete or edit one o f the timers. T IP S • It's very import ant to leave the receiver ena bled to receive upda tes.
45 Personalizing Y our Remote Control Remote Control Setup Great! Another remote contr ol is the last thi ng you need, rig ht? Well, this remote could be the last remote you’ll ever nee d. Use the information in this c hapter to lear n more about using your remote to control much mor e than just your receiver .
Chapter 9 46 Improving Receiver Control I MPROVING R ECEIVER C ONTROL These instructions help you impr ov e your remote control setting s to best operate your satellite receiver . Changing the Address Because UHF signals travel long dist ances and go through walls, a neig hbor ’s remote ma y control your receiver by mist ake.
Remote Control Setup 47 Improving Receiver Control Checking the Remote Control Address Y ou can see what address is programmed on th e remote control by comple ting the following instructions. 1 Press and hold the SAT mode button for three seco nds, until all of th e mode buttons light up, and then let go of the SAT button.
Chapter 9 48 Improving Receiver Control Adjusting the Remote Antenna Be sure to set the remote control antenn a (back of the receiver) straight up so you can use the remote control from as far away as possi ble. Don't let the an tenna touch anything.
Remote Control Setup 49 Controlling Other Co mponent s C ONTROLLING O THER C OMPONENT S T o use the remote to control othe r devices (s uch as a TV , VCR, DVD player , tuner , a mplifier , or DISH Network satellite receiver), yo u must first program it to control these other devices.
Chapter 9 50 Controlling Other Component s Combination Devices If you are programm ing the rem ote to cont rol a co mbination device, such as a TV/VCR or a TV/ DVD, program the remote control in one mode, and then repeat the procedur e in the other mode.
Remote Control Setup 51 Controlling Other Co mponent s Setting Up Using Device Codes Scan If the code for your device is not listed in the tabl es starting on page 93, use this procedure to scan the remote control’ s memory for the device code .
Chapter 9 52 Controlling Other Component s 3 For AUX mode only . Press 0 for a second TV , or 1 for a second VCR, or 2 for a tuner , or amplifier . Then press the S TAR (*) button. This step is for programming which kind of device that should be programm ed in AUX mode.
Remote Control Setup 53 Controlling Other Co mponent s Reading Out the Device Codes Y ou can find out what device code you’ve set for each r emote control mode (TV , VCR, and AUX) . Instructions Additional Information 1 Press and hold the appr opriate mode button unt il all the othe r mode bu ttons light up, and then let go of the button.
Chapter 9 54 Controlling Other Component s Switching Between TV and Device V olume Control When you set up the remo te to control a TV , the mute and vo lume buttons cont ro l the TV volume.
Remote Control Setup 55 Recover Button Controlling the TV’ s V olume 1 Press TV for four seconds, and then let go of it. TV will blink. 2 Press POUND (#). 3 Press the plus (+) side of V OLUME. 4 Press ZERO (0). 5 Press POUND (#). TV flashes three times.
Chapter 9 56 T eaching Another Remote Cont rol 1 Make sure the TV is on. 2 Press and hold RECOVER until all four mode butt ons ligh t, and then let go of the button. The SA T mode button flashes twice and then all four mode buttons flash three times. 3 Press RECOVER.
Remote Control Setup 57 T eachin g Another Remote Co ntrol 1 Press the MENU button, select System Setup (6), and then select Diagn ostics (3). The receiver displays the bla nk System Diagnostic T ests screen.
Chapter 9 58 Sending Discrete Power On and Off S ENDING D ISCRETE P OWER O N AND O FF Installers use Remo te control discrete power ON and power OFF IR commands when programming macro co mmands into universal remotes.
107 A Account Information 4 Adjust Picture Position 71 Adjusting the Remote Antenna 48 Adult Content, Hiding 35 All Chan 28 All Sub 28 Alternate Audio 61 Antenna Adjusting the Remote Antenna 48 Dish 72 Over-the-Air 75 Aspect Ratio 71 Audio and Video Inputs 18 Auto/Ext.
Index 108 N Naming Favorites Lists 29 No Picture 88 O Onscreen Menus 13 Opening Menus 13 Ordering a Pay-Per-View 23 Ordering Your Program Packages 3 Over-the-Air Antenna 75 Peaking 76 Scanning for Cha.
146733 Receiver Information Write the following information in the spaces provided below . Y o u may need to provide this information if you call the Service Center . T o get the Conditional Access Numbers, display the Import ant System Information menu (see Ordering Y our Program Package s ).
81 T roubleshooting and Device Codes • T ROUBLESHOOTING T ABLES • R EMOTE C ONTROL D EVICE C ODES 381.book Page 81 Thur sday, June 29, 2006 11:00 AM.
Reference 82 T roubleshooting T ables T ROUBLESHOOTING T ABLES Use these tabl es if you have problems using the sy stem. Look in this section for a description of the problem befo re calling the Customer Service Center .
Reference 83 T roubleshooting T ables Message Numbers Number Possible Reason What to Do 001 • There may be a proble m with the multi-dish switch. • Check the coaxial cables and their connections to and from the multi-dish switch.
Reference 84 T roubleshooting T ables 015 • You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have temporarily lost the signal.
Reference 85 T roubleshooting T ables 074 • The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes. • Wait a few minutes and then try again to enter the password.
Reference 86 T roubleshooting T ables Remote Control What Is Happening Possible Reason What to Do You cannot find the remote contr ol. • N/A • Use the receiver front panel Control Buttons to control the receiver until you find the remote.
Reference 87 T roubleshooting T ables Program Guide or the Browse Banner What Is Happening Possible Reason What to Do In the Program Guide, some channels have a red background. • Red means that you have not subscribed to that channel. You must subscribe to a channel before you can tune the receiver to it.
Reference 88 T roubleshooting T ables W atching A Program What Is Happening Possible Reason What to Do The receiver front panel Power light is on, but the TV image: • is black (no picture) •i s f .
Reference 89 T roubleshooting T ables • There may be interference from other nearby electrical devices (such as radio towers, cellular telephones, computers, microwave ovens, radios, stereos, or TVs). • Check other nearby electrical devices as possible sources of interference.
Reference 90 T roubleshooting T ables T imers What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message noting that the program is locked. •Y o u must enter the password before you can create an event timer for a locked program.
Reference 91 T roubleshooting T ables Hearing A Program What Is Happening Possible Reason What to Do The receiver front panel Power light is on and there is a good picture on the TV set, but you do not hear any sound. • You may have muted the sound, or set the volume so low that you cannot hear it.
Reference 92 T roubleshooting T ables Buying a Pay-Per-Vi ew Program Your computer or FAX machine was receiving a FAX or modem transmission, but an error occurred. • The receiver may have tried to call the Customer Service Center to send Pay-Per-View purchase information during the FAX or modem call.
Reference 93 Remote Control Device Codes TV Codes Programming in AUX mode : In most cases use these codes to prog ram in TV mode; however , if programming in AUX mode, press 0 before entering the TV code.
Reference 94 Remote Contro l Device Codes Samsung 505 506 516 523 5 26 566 573 612 627 647 652 653 654 655 656 658 659 664 665 667 669 670 679 680 704 717 730 738 Sansui 754 Sanyo 542 590 652 683 SBR .
Reference 95 Remote Control Device Codes Sony 500 501 502 504 STS 678 Sylvania 554 556 567 588 678 679 Symphonic 588 594 683 688 Ta n d y 5 81 588 Ta s h i k o 588 676 Ta t u n g 594 682 Te a c 588 59.
Reference 96 Remote Control Device Codes Notes 381.book Page 96 Thur sday, June 29, 2006 11:00 AM.
97 • L IMITED W ARRANTY • R ESIDENTIAL C USTOME R A GREEMENT • S TA Y I N G L EGAL • FCC C OMPLIANCE 381.book Page 97 Thur sday, June 29, 2006 11:00 AM.
Appendix 98 L IMITED W ARRANTY This Limited W arranty is a legal document. Keep it in a safe plac e. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty .
Appendix 99 Residential Customer Agreement 5 Returned equipment must be p ackaged properly , usi ng either the original shipping material s or the packaging in which the replaceme nt equipment is shi pped. Include a copy of the Bill of Sale . Any items return ed without a copy of the Proof of Purchase wil l be considered out of warra nty .
Appendix 100 Residential Customer Agreement THIS RESIDENTIAL CUSTOMER AGREEM ENT DESCRIBES THE TERMS AND CONDITIONS UND ER WHICH DISH NETWORK WILL PROVIDE ITS SERVIC ES TO YOU.
Appendix 101 Residential Customer Agreement H. Multi-Mont h Subscriptions. For mul ti-month subscripti ons , you may downgrade your Serv ices only at your time of renewal. Y ou may not downgrade your Services dur ing the term of a multi-month subscripti on.
Appendix 102 Residential Customer Agreement 3. CANCELLA TION OF SERVICE A. Y our Services will cont inue until cancel led or disconnec ted as provided herein. Unless previous ly disconnected, your subscription will be automatically renewed unles s and until you cont act us to cancel it as provided in the next paragraph.
Appendix 103 Residential Customer Agreement G . If your Equipment is st olen or otherwise removed from your premi ses without your authorizatio n, you must notify our Customer Service Ce nter by telep.
Appendix 104 Residential Customer Agreement C. EXCEPT AS EXPRES SL Y PROVID ED TO THE CONTRARY BY A PPLICABLE ST A TE LA W , NEITHER WE NOR OUR THIRD P ARTY BILLING AGENTS NOR AN Y OF OUR OR THEIR AFF.
Appendix 105 FCC Compliance F . Third-Party Bill ing Agents. W e may enter into rela tionships with third p arties to provid e billing and othe r services on our behalf, in which case the terms and conditions of this Agreement shall apply to such third p arties as applicable under the circumstances.
Appendix 106 FCC Compliance There are no u ser serviceable p arts inside. Connection to p arty line service is subject to state tarif fs. Contact the st ate public utili ty commission, public service commission or corporat ion commission for information.
An important point after buying a device Dish Network Solo 381 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dish Network Solo 381 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dish Network Solo 381 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dish Network Solo 381 you will learn all the available features of the product, as well as information on its operation. The information that you get Dish Network Solo 381 will certainly help you make a decision on the purchase.
If you already are a holder of Dish Network Solo 381, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dish Network Solo 381.
However, one of the most important roles played by the user manual is to help in solving problems with Dish Network Solo 381. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dish Network Solo 381 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
