Instruction/ maintenance manual of the product 3000 Dialogic
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www .dialogic.com Dialogic ® 3000 Media Gateway Series Dialogic ® 4000 Media Gateway Series Quickstart.
page 1 Third Edition (April 2008) 227-275-03 Copyright and Legal Disclaimer Copyright © 2006-2008 Dialogic Corporation. All Rights R eserved. Y ou may not reproduc e this document in whole or in part without permission in writing from Dialogic Corporation at the address provided below .
Dialogic Corporation License Ag reement for Use of Software page 2 Dialogic Corporation License Agreement for Use of Software This is an Agreement between yo u, the Company , and your Affiliates (refe.
page 3 • Y ou shall not remove, and each copy of the Program shall contain, the same copyright, proprietary , patent and/or other applicable intellectual property or other ownership notices, plus an.
Dialogic Corporation License Ag reement for Use of Software page 4 Right to Audit If this Program is licensed for use in a Company , Y our Compan y and Y ou individually and collect ively agree to k e.
page 5 Dialogic Corporation End User Hardware Product(s) Warranty Statement Dialogic Corporation End User Hardware Product(s) W arranty Statement Unless Y our rights have been modified through the dir.
Contents page 7 Copyright and Legal Disclaimer . ...................................... ........................... 1 Dialogic Corporation License Agreemen t for Use of Software..................... 2 Dialogic Corporation End User Hardwa re Product(s) Warranty Statement .
page 8.
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 9 Dialogic ® 3000 and 4000 Media Gateway Series Quickstart Guide This document describes the installation and configuration of the Dialogic ® 3000 Media Gatewa y Series and the Dialogic ® 4000 Media Gateway Series.
General Safety Instructions page 10 General Safety Instructions WARNING • T o help prevent electric shock, plug the gate way's po wer cables into properly grounded electrical outlets. Do not use adapter plugs or remove the grounding prong from a cable.
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 11 Installation The installation depe nds on the Dialogic ® Media Gateway Series: • For the Dialogic ® 3000 Media Gatew a y Series, see below . • For the Dialogic ® 4000 Media Gatew ay Series, see page 12.
Initial Log On page 12 Installation of a Dialogic ® 4000 Media Gateway 1. T ake the Dialogic ® 4000 Media Gateway and identify its ports: • A : ports of the Dialogic ® Diva ® Media Board: The above gr aphic shows a Dialogic ® 4120 Media Gatewa y; therefore, the four ports of a Dialogic ® Diva ® V-4PRI/E1/T1 are display ed.
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 13 Both Dialogic ® 3000 and 4000 Media Gateways Series are configured with: • User name: Dialogic • Password: Dialogic (Change the password after the initial log on.
Preparations for Configur ation page 14 Device Unique ID (DUID) The DUID binds the license to the installed Dialogic ® Diva ® Media Board. Y ou can get the DUID from the Dialogic ® Diva ® Configuration Manager as described here: 1. Click Start > Programs > Dialogic Diva > Configuration Manager .
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 15 3. If your PPC is v alid, the following web site will open: Paste the Device Unique ID (DUID) that y ou saved e arlier , and enter your email address to which the license file should be sent.
Basic Configuration page 16 Basic Configuration Configure the connection to the PSTN/PBX line in the Dialogic ® Diva ® Configuration Manager . 1. Click Start > Programs > Dialogic Diva > Configuration Manager to open the Diva Configur ation Manager .
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 17 SIP Configuration The SIP settings are configured in the Dialogic ® Diva ® SIPcontrol TM softw are configuration tool. Note: The graphics of the basic SIP config ur ation show the settings for a Dialogic ® 3000 Media Gateway Series.
SIP Configuration page 18 4. Configure the SIP peer settings. T o do so, click SIP Peer Configuration and then click Add to open the Edit SIP Peer Configuration window .
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 19 5. Configure one routing for PSTN to SIP an d one for SIP to PSTN. T o do so, click Routing Configuration and then click Add to open the Edit Routing Configuration window . • For PSTN to SIP , enter a name and select the direct ion.
SIP Configuration page 20 • For SIP to PSTN, enter a name and select the directio n. Select the SIP peer as source and the controller you want to use for this routing as Master . Leav e the remaining settings at their default values. Click OK to save the settings and to close the window .
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 21 Enabling the Microsoft ® Mediation Server on a Dialogic ® 4000 Media Gateway Series The Dialogic ® 4000 Media Gateway is a co-.
Enabling the Microsoft® Mediation Server on a Dialogic® 4000 Media Gatewa y Series page 22 On the Mediation Server , you need to configure the IP address of the PSTN gateway to ensure proper functioning. T o do so: 1. Configure the properties of your Mediatio n Server in the OCS 2007 window .
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 23 Backing up and Restoring the Configuration of the Dialogic ® 4000 Media Gateway Series The Dialogic ® 4000 Media Gateways provide a restore and backup menu. Y ou can access this menu if you press the left AL T key during the boot sequence.
LED indicators page 24 LED indicators The LED indicators are diff erent for the two Dialogic ® Media Gateway Series: • For the Dialogic ® 3000 Media Gatew ay Series, see below .
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 25 Technical Specifications Environmental requirement: Operating temper ature: 10 degre es Celsius to 35 degrees Celsius Replacing a power supply module T o replace the power supply modu le (PSM), do the following: 1.
International Regulatory Information page 26 International Regulatory Information Note: The FCC statements and the regulatory informat ion for Canada are only valid for the Dialogic ® 4000 Media Gateway .
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 27 NO: Dialogic erklærer herved at utstyret ITE er i samsv ar med de grunnleggende krav og ø vrige relevante kr av i direktiv 1999/5/EF . PL: Dialogic niniejszym o ś wiadcza, ż e ITE spełnia wszystkie istotne wymagania i o dpowiednie ustalenia dyrektywy 1999/5/EC.
International Regulatory Information page 28 Regulatory Information for the USA This device complies with Part 15 of the FCC R ules. Oper ation is subject to the following two conditions: (1) this dev.
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 29 Dialogic ® Diva ® Primary Rate Interface (PRI) Media Boards: Fax Branding The T elephone Consumer Protection Act of 1991 makes .
Y our Dialogic® 3000 and 4000 Med ia Gateway and the WEEE Directive page 30 Your Dialogic ® 3000 and 4000 Media Gateway and the WEEE Directive In August 2005, the European Union Directive on W ast e.
Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 31 Suppliers Declaration of Conformity Declaration of Conformity No: D0018 Revision 01 The equipment described below is declared to be in conformity with the following applicable national and international standard s .
Dialogic® 3000 and 4000 Media Gatewa y Series Quickstart Guide www.dialogic.com For Your Own Notes.
An important point after buying a device Dialogic 3000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dialogic 3000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dialogic 3000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dialogic 3000 you will learn all the available features of the product, as well as information on its operation. The information that you get Dialogic 3000 will certainly help you make a decision on the purchase.
If you already are a holder of Dialogic 3000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dialogic 3000.
However, one of the most important roles played by the user manual is to help in solving problems with Dialogic 3000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dialogic 3000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
