Instruction/ maintenance manual of the product 320 Dell
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Dell™OptiPlex™320User'sGuide Mini Tower Computer Desktop Computer.
Back to Contents Page Advanced Features Dell™OptiPlex™320User'sGuide LegacySelect Technology Control LegacySelect technology control offers legacy - full, legacy - reduced, or legacy - free solutions based on common platforms, hard - drive images, and help desk procedures.
Password Protection System Password Option Settings You cannot change or enter a new system password if either of the following two options is displayed: l Set — A system password is assigned. l Disabled — The system password is disabled by a jumper setting on the system board.
If you type a wrong or incomplete system password, the following message appears on the screen: ** Incorrect password. ** If you again type an incorrect or incomplete system password, the same message appears on the screen.
Operating Your Computer With an Administrator Password Enabled When you enter system setup, the Admin Password option is highlighted, prompting you to type the password (see System Setup ). If you do not type the correct password, the computer lets you view, but not modify, system setup options.
System Setup Options Key Functions — This field appears below the Option Field and lists keys and their functions within the active system setup field. NOTE: Depending on your computer and installed devices, the items listed in this section may or may not appear.
( On default) LPT Port Mode ( PS/2 default) Determines the mode of operation of the internal parallel port. Off disables the port. AT configures the port for AT compatibility. PS/2 configures the port for PS/2 compatibility. EPP configures the port for the EPP bidirectional protocol.
Boot Sequence This feature allows you to change the boot sequence for devices. Changes ( Unlocked default) password from being able to modify the System password. Unlocked allows a user with a valid System password to modify the system password.
Option Settings l Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, or if no floppy disk is in the drive, the computer generates an error message. l Onboard SATA Hard Drive — The computer attempts to boot from the primary serial ATA hard drive.
3. From the boot menu, select the number that appears next to the USB device. The computer boots to the USB device. Floppy Drive 1. In system setup, set the Diskette Drive option to USB . 2. Save and exit system setup. 3. Connect the USB floppy drive, insert a bootable floppy, and re - boot the system.
7. Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board. 8. Remove the computer cover. 9. Locate the 3 - pin password jumper on the system board and move the jumper from pins 2 and 3 to pins 1 and 2 to reenable the password feature.
l Standby . In this sleep mode, power is reduced or turned off for most components, including the cooling fans. However, system memory remains active. l Hibernate . This sleep mode reduces power consumption to a minimum by writing all data in system memory to a hard drive and then removing system power.
Back to Contents Page Battery Dell™OptiPlex™320User'sGuide A coin - cell battery maintains computer configuration, date, and time information.
5. Install the new system battery. a. Support the battery connector by pressing down firmly on the positive side of the connector. b. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector.
Back to Contents Page Before You Begin Dell™OptiPlex™320User'sGuide Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This chapter provides procedures for removing and installing the components in your computer.
2. Disconnect any telephone or telecommunication lines from the computer. 3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 4. If applicable, remove the computer stand (for instructions, see the documentation that came with the stand).
Back to Contents Page Cleaning Your Computer Dell™OptiPlex™320User'sGuide Computer, Keyboard, and Monitor l Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard.
some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs. Back to Contents Page .
Back to Contents Page Connecting Multiple Monitors Dell™OptiPlex™320User'sGuide Before Connecting Mutiple Monitors or a Monitor and a Television to Your Computer .
3. Make the appropriate connections for the second device that you are connecting. DVI monitor: Connect the DVI connector on the monitor to the DVI (white) connector on the graphics card in the back of the computer.
Back to Contents Page Desktop Computer Dell™OptiPlex™320User'sGuide About Your Desktop Computer Inside Your Computer About Your Desktop Computer Front View 1 USB 2.
Back View Back - Panel Connectors 10 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 11 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. 1 card slots Access connectors for any installed PCI and PCI Express cards.
Inside Your Computer NOTE: Do not plug a telephone cable into the network connector. On computers with a network adapter card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network.
System Board Components Back to Contents Page 1 fan connector (FAN) 10 internal buzzer (SPKR1) 2 processor connector (CPU) 11 password jumper (PSWD) 3 processor power connector (12VPOWER) 12 real .
Back to Contents Page PCI and PCI Express Cards Dell™OptiPlex™320User'sGuide Installing an Expansion Card Removing an Expansion Card YourDell™compute.
6. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. 7. Gently press down on the card retention latch to secure the card. 8. Connect any cables that should be attached to the card. 9.
5. If you are removing the card permanently, install a filler bracket in the empty card - slot opening. If you need a filler bracket, contact Dell (see Contacting Dell ). 6. Snap the card retention latch into place. 7. Replace the computer cover (see Replacing the Computer Cover ).
Back to Contents Page Processor Dell™OptiPlex™320User'sGuide Removing the Processor Installing the Processor Removing the Processor 1. Follow the procedures in Before You Begin . 2. Loosen the captive screw on each side of the heat sink assembly.
5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor 1. Follow the procedures in Before You Begin . 2. Unpack the new processor, being careful not to touch the underside of the processor.
Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket. 8. Pivot the socket release lever back toward the socket, and snap it into place to secure the processor. 9. Clean the thermal grease from the bottom of the heat sink.
Back to Contents Page Drives Dell™OptiPlex™320User'sGuide Drives General Installation Guidelines CD/DVD Drive Floppy Drive Hard Drive Your c.
Connect an IDE CD/DVD drive to the connector labeled "IDE" on the system board. Connect a SATA CD/DVD drive to the connector labeled "SATA1." SATA hard drives should be connected to the connectors labeled "SATA0" or "SATA1" on the system board.
1. Follow the procedures in Before You Begin . 2. Pull up on the drive release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer. 3. Disconnect the power and data cables from the back of the drive.
6. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7. Replace the computer cover (see Replacing the Computer Cover ). 8. Update your configuration information by setting the appropriate Drive option ( 0 or 1 ) under Drives .
4. Disconnect the power and data cables from the back of the floppy drive. Installing a Floppy Drive 1. If you are installing a new drive: a. Gently slide a small flat - edge screw driver between the front of the computer and the back side of the drive - panel insert to pop off the insert.
6. Replace the CD/DVD drive (see CD/DVD Drive ). 7. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.
Installing a Hard Drive 1. Check the documentation for the drive to verify that it is configured for your computer. 2. Unpack the replacement hard drive, and prepare it for installation.
7. Replace the floppy drive and CD/DVD drive. 8. Check all connectors to ensure that they are properly cabled and firmly seated. 9. Replace the computer cover (see Replacing the Computer Cover ). 10. Insert bootable media into your boot drive.
Back to Contents Page I/O Panel Dell™OptiPlex™320User'sGuide Removing the I/O Panel 1. Follow the procedures in Before You Begin . 2. Remove the cable from the I/O panel by pulling on the pull - loop. 3.
Back to Contents Page Power Supply Dell™OptiPlex™320User'sGuide Replacing the Power Supply DC Power Connectors Replacing the Power Supply 1. Follow the procedures in Before You Begin . 2. Disconnect the DC power cables from the system board and the drives.
11. Replace the CD/DVD drive (see Installing a CD/DVD Drive ). 12. Connect the AC power cable to the connector. 13. Replace the computer cover (see Replacing the Computer Cover ). DC Power Connectors DC Power Connector P1 Pin Number Signal name 18 - AWG Wire 1 +3.
DC Power Connector P2 DC Power Connector P3 DC Power Connector P4 DC Power Connector P5, P6 23 +5 VDC Red 24 GND Black *Uses 22 - AWG wire instead of 18 - AWG wire.
Back to Contents Page Pin Number Signal name 18 - AWG Wire 1 +3.3 VDC Orange 2 GND Black 3 +5 VDC Red 4 GND Black 5 +12 VDC Yellow.
Back to Contents Page Removing the Computer Cover Dell™OptiPlex™320User'sGuide 1. Follow the procedures in Before You Begin . 2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
Back to Contents Page Desktop Computer Specifications Dell™OptiPlex™320User'sGuide Microprocessor Microprocessor type Intel ® Pentium ® or Celeron ® processor int.
Cards low - profile cards supported PCI: connectors two card size low profile connector size 120 pins connector data width (maximum) 32 bits PCI Express: connectors one x16 card size low profile power 25 W maximum connector size 164 pins connector data width (maximum) sixteen PCI Express lane Drives Externally accessible one 3.
Back to Contents Page Hard - drive access light green Link light solid green light indicates network connection Link integrity light (on integrated network adapter) green light for 10 - Mb operati.
Back to Contents Page FCC Notice (U.S. Only) Dell™OptiPlex™320User'sGuide FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception.
Back to Contents Page Finding Information Dell™OptiPlex™320User'sGuide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
l Use the Service Tag (see mini tower Front View or desktop Front View ) to identify your computer when you use support.dell.com or contact support.
Back to Contents Page See Drivers and Utilities CD (also known as ResourceCD) . Your operating system product key label is located on your computer (see Service Tag and Microsoft ® Windows ® License ). NOTE: The color of your CD varies based on the operating system you ordered.
Back to Contents Page Getting Help Dell™OptiPlex™320User'sGuide Technical Assistance Problems With Your Order Product Information Returning Items f.
apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) l Electronic Information Service info@dell.
5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell.
Antigua and Barbuda Website: www.dell.com.ag E- mail: la - techsupport@dell.com General Support 1- 800 - 805 - 5924 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Website: www.dell.com.ar E- mail: la - techsupport@dell.
Country Code: 673 Customer Care (Penang, Malaysia) 6046334888 Transaction Sales (Penang, Malaysia) 6046334955 Canada (North York, Ontario) International Access Code: 011 Online Order Status: www.
Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Technical Support for all other Dell computers 70230182 Customer Care (Relational) 70230184 Home/Small Business Customer Care .
Country Code: 30 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada E- mail: la - techsupport@dell.com General Support toll - free:1 - 866 - 540 - 3355 Guatemala E- mail: la - techsupport@dell.com General Support 1- 800 - 999 - 0136 Guyana E- mail: la - techsupport@dell.
Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Technical Support (servers) toll - free: 0120 - 198 - 498 Technical Support outside of Japan (servers) 81 - 44 - 556 - 41.
Netherlands Antilles E- mail: la - techsupport@dell.com General Support 001 - 800 - 882 - 1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Website: support.
International Access Code: 005 Country Code: 65 Website: support.ap.dell.com Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll - free:18003947430 Techni.
Transaction Sales toll - free:00801651228 Corporate Sales toll - free:00801651227 Thailand International Access Code: 001 Country Code: 66 Website: support.
Back to Contents Page Dell Outlet Store (Dell refurbished computers) toll - free:1 - 888 - 798 - 7561 Software and Peripherals Sales toll - free:1 - 800 - 671 - 3355 Spare Parts Sales toll -.
Back to Contents Page Glossary Dell™OptiPlex™320User'sGuide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.
CD - RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD - RW disc, and then erased and written over (rewritten). CD - RW drive — A drive that can read CDs and write to CD - RW (rewritable CDs) and CD - R (recordable CDs) discs.
access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives. EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation.
Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).
memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz.
R RAID — redundant array of independent disks — Amethodofprovidingdataredundancy.SomecommonimplementationsofRAIDincludeRAID0,RAID1, RAID5,RAID10,andRAID50. RAM — random - access memory — The primary temporary storage area for program instructions and data.
S- video TV - out — A connector used to attach a TV or digital audio device to the computer. SXGA — super - extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.
your favorite picture and make it wallpaper. WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access. write - protected — Files or media that cannot be changed.
Back to Contents Page Memory Dell™OptiPlex™320User'sGuide DDR2 Memory Overview Addressing Memory With 4 - GB Configurations (32 - bit Operating Systems Only) .
the operating system. Removing Memory 1. Follow the procedures in Before You Begin . 2. Carefully press out the securing clip at each end of the memory module connector. 3. Remove the memory module. To install memory, see Installing Memory .
3. Align the notch on the bottom of the module with the crossbar in the connector. 4. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
Dell™OptiPlex™320User'sGuide Notes, Notices, and Cautions Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary .
Back to Contents Page Mini Tower Computer Dell™OptiPlex™320User'sGuide About Your Mini Tower Computer Inside Your Computer About Your Mini Tower Computer .
Back View Back - Panel Connectors different operating states: l No light — The computer is turned off. l Steady green — The computer is in a normal operating state. l Blinking green — The computer is in a power - saving mode.
Inside Your Computer 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.
System Board Components CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
Back to Contents Page 6 SATA drive connectors (SATA0, SATA1) 15 PCI card connectors (2) 7 power connector (POWER) 16 floppy drive connector (FLOPPY) 8 CD/DVD drive connector (IDE) 17 serial/ PS/2 .
Back to Contents Page PCI and PCI Express Cards Dell™OptiPlex™320User'sGuide Installing a Expansion Card Removing an Expansion Card YourDell™computerprovidesthefollowingconnectorsforPCIandPCIExpresscards.
5. If you are installing a new card, remove the filler bracket to create a card - slot opening. Then continue with step7 6. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card.
b. Connect the network cable to the network adapter card's connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer. 16. Install any drivers required for the card as described in the card documentation.
8. Gently press down on the card retention mechanism to secure the adapter bracket in place. 9. Close the card retention latch by snapping it into place. 10. Replace the computer cover (see Replacing the Computer Cover ). 11. Uninstall the card's driver.
Back to Contents Page Processor Dell™OptiPlex™320User'sGuide Removing the Processor Installing the Processor Removing the Processor 1. Follow the procedures in Before You Begin . 2. Loosen the captive screw on each side of the heat sink assembly.
5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor 1. Follow the procedures in Before You Begin . 2. Unpack the new processor, being careful not to touch the underside of the processor.
6. Set the processor lightly in the socket and ensure that the processor is positioned correctly. 7. When the processor is fully seated in the socket, close the processor cover. Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket.
12. Replace the computer cover (see Replacing the Computer Cover ). Back to Contents Page 1 heat sink assembly 2 heat - sink assembly bracket 3 captive screw housing (2).
Back to Contents Page Dell™OptiPlex™320User'sGuide Drives General Installation Guidelines Hard Drive Drive - Panel Inserts Floppy Drive CD/D.
Connect IDE CD/DVD drives to the connector labeled "IDE" on the system board. Connect SATA CD/DVD drives to the connector labeled "SATA2" or "SATA3." SATA hard drives should be connected to the connectors labeled "SATA0" or "SATA1" on the system board.
Hard Drive Removing a Hard Drive 1. If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. 2. Check the documentation for the drive to verify that it is configured for your computer.
Installing a Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer.
6. Ensure that the data cable is securely connected to the connector on the system board. 7. Check all connectors to ensure that they are properly cabled and firmly seated. 8. Replace the computer cover (see Replacing the Computer Cover ).
5. Move the first hard drive from the upper bay to the lower bay: a. Disconnect the power and the data cables from the back of the first hard drive. b. Press in on the blue release tabs on each side of the drive and slide the first hard drive up and out of the upper bay.
10. Replace the computer cover (see Replacing the Computer Cover ). Drive - Panel Inserts 1. Follow the procedures in Before You Begin . 2. Remove the drive panel by sliding the drive release latch downward to open the panel. Then, remove the drive panel from the hinges.
5. Reattach the drive panel to the front of the computer. The drive panel only fits when it is correctly oriented. Floppy Drive Removing the Floppy Drive 1.
5. If you are replacing the floppy drive, see Installing the Floppy Drive . Otherwise, replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 6. Replace the computer cover (see Replacing the Computer Cover ).
4. Attach the power and data cables to the floppy drive. 5. Replace the drive panel by aligning its hinges and rotating it up until it snaps into place.
Removing a CD/DVD Drive 1. Follow the procedures in Before You Begin . 2. Remove the drive panel by sliding the drive release latch downward to open the panel, and then remove it from the hinges. 3. Disconnect the power and data cables from the back of the drive.
6. Connect the power and data cables to the drive and to the system board. 7. Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 8. Replace the drive panel by aligning its hinges and rotating it up until it snaps into place.
Back to Contents Page I/O Panel Dell™OptiPlex™320User'sGuide Removing the I/O Panel 1. Follow the procedures in Before You Begin . 2. Remove the screw that secures the I/O panel. 3. Disconnect all of the cables from the I/O panel, and remove the panel from the computer.
Back to Contents Page Power Supply Dell™OptiPlex™320User'sGuide Replacing the Power Supply DC Power Connectors Replacing the Power Supply 1. Follow the procedures in Before You Begin . 2. Disconnect the DC power cables from the system board and the drives.
9. Reconnect the DC power cables to the power supply. 10. Connect the AC power cable to the AC power connector. 11. Replace the computer cover (see Replacing the Computer Cover ). DC Power Connectors DC Power Connector P1 Pin Number Signal name 18 - AWG Wire 1 +3.
DC Power Connector P2 DC Power Connectors P3 and P5 DC Power Connector P4 DC Power Connector P7 18 GND Black 19 GND Black 20 NC N/C 21 +5 VDC Red 22 +5 VDC Red 23 +5 VDC Red 24 GND Black *Use 22 - AWG wire instead of 18 - AWG wire.
DC Power Connectors P8 and P9 Back to Contents Page Pin Number Signal Name 22 - AWG Wire 1 +5 VDC Red 2 GND Black 3 GND Black 4 +12 VDC Yellow Pin Number Signal name 18.
Back to Contents Page Removing the Computer Cover Dell™OptiPlex™320User'sGuide 1. Follow the procedures in Before You Begin . 2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
Back to Contents Page Mini Tower Computer Specifications Dell™OptiPlex™320User'sGuide Microprocessor Microprocessor type Intel ® Pentium ® or Celeron ® processor .
Cards: full - height cards supported PCI: connectors two connector size 120 pins connector data width (maximum) 32 bits PCI Express: connectors one x16 power 25Wmaximum connector size 164 pins connector data width (maximum) sixteen PCI Express lane Drives Externally accessible one 3.
Back to Contents Page Link integrity light (on integrated network adapter) green light for 10 - Mb operation and orange light for 100 - Mb operation Activity light (on integrated network adapter) .
Back to Contents Page Microsoft ® Windows ® XP Features Dell™OptiPlex™320User'sGuide Transferring Information to a New Computer User Accounts and Fast Us.
User Accounts and Fast User Switching Adding User Accounts After the Microsoft Windows XP operating system is installed, the administrator or a user with administrator rights can create additional user accounts. 1. Click the Start button and click Control Panel .
1. Click the Start button, point to All Programs ® Accessories ® Communications , and then click Network Setup Wizard . 2. On the welcome screen, click Next . 3. Click Checklist for creating a network . 4. Complete the checklist and required preparations.
Back to Contents Page Replacing the Computer Cover Dell™OptiPlex™320User'sGuide 1. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives.
Dell™OptiPlex™320User'sGuide Notes, Notices, and Cautions Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary .
Back to Contents Page Reinstalling Drivers and the Operating System Dell™OptiPlex™320User'sGuide Drivers Using Microsoft ® Windows ® XP System Restore .
installed version. 1. Click the Start button and click Control Panel . 2. Under Pick a Category , click Performance and Maintenance . 3. Click System . 4. In the System Properties window, click the Hardware tab. 5. Click Device Manager .
Restoring the Computer to an Earlier Operating State 1. Click the Start button, point to All Programs ® Accessories ® System Tools , and then click System Restore . 2. Ensure that Restore my computer to an earlier time is selected and click Next .
If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see Using Windows XP Device Driver Rollback ).
Next . 9. If the Modem Dialing Information screen appears, enter the requested information and click Next . 10. Enter the date, time, and time zone in the Date and Time Settings window, and click Next . 11. If the Networking Settings screen appears, click Typical and click Next .
Back to Contents Page Solving Problems Dell™OptiPlex™320User'sGuide Battery Problems Fill out the Diagnostics Checklist before you complete these checks. Drive Problems Fill out the Diagnostics Checklist as you complete these checks.
Problems writing to a CD/DVD - RW drive Hard drive problems Keyboard Problems Lockups and Software Problems l Click the speaker icon in the lower - right corner of your screen. l Ensure that the volume is turned up by clicking the slidebar and dragging it up.
The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A solid blue screen appears Other software problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide .
Memory Problems Fill out the Diagnostics Checklist as you complete these checks. Mouse Problems l Ensure that the program is compatible with the operating system installed on your computer. l Ensure that your computer meets the minimum hardware requirements needed to run the software.
Network Problems Fill out the Diagnostics Checklist as you complete these checks. Power Problems Fill out the Diagnostics Checklist as you complete these checks. Testthemouse — Connect a properly working mouse to the computer, and try using the mouse.
Printer Problems Fill out the Diagnostics Checklist as you complete these checks. Restoring Default Settings properly. l Ensure that the electrical outlet is working by testing it with another device, such as a lamp. l Ensure that the main power cable and front panel cable are securely connected to the system board.
Serial or Parallel Device Problems Fill out the Diagnostics Checklist as you complete these checks. Sound and Speaker Problems Fill out the Diagnostics Checklist as you complete these checks. No sound from speakers To restore the computer's system settings to their default values — 1.
No sound from headphones Video and Monitor Problems Fill out the Diagnostics Checklist as you complete these checks. If the screen is blank Eliminatepossibleinterference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
If the screen is difficult to read Back to Contents Page Testthemonitor — Connect a properly working monitor to the computer, and try using the monitor. If the new monitor works, the original monitor is faulty. Checkthediagnosticlights — See Diagnostic Lights .
Back to Contents Page System Board Dell™OptiPlex™320User'sGuide Replacing the System Board Removing the System Board 1. Follow the procedures in Before You Begin . 2. Remove any components that restrict access to the system board (CD/DVD drive(s), floppy drive, hard drive, and I/O panel).
3. Replace any components and cables that you removed from the system board. 4. Reconnect all cables to their connectors at the back of the computer.
Back to Contents Page Dell™OptiPlex™320User'sGuide Notes, Notices, and Cautions Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary .
Back to Contents Page Troubleshooting Tools and Utilities Dell™OptiPlex™320User'sGuide Dell Diagnostics System Lights Diagnostic Lights Beep Codes .
5. Select the Boot from CD - ROM option from the menu that appears. 6. Type 1 to start the Drivers and Utilities CD menu. 7. Type 2 to start the Dell Diagnostics. 8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
Diagnostic Lights To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes.
Beep Codes Your computer might emit a series of beeps during start - up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1 - 3 - 1) consists of one beep, a burst of three beeps, and then one beep.
Error Messages Print and fill out the Diagnostics Checklist as you complete these checks. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
Hard - diskdrivefailure — Hard - diskdrivefailure — See Drive Problems . Insertbootablemedia — Insert a bootable floppy disk or CD.
l Contact Dell (see Contacting Dell ). PlugandPlayConfigurationError — 1. Turn your computer off, unplug it from the electrical outlet, and then remove all but one of the cards. 2. Plug in your computer and reboot it.
Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility.
Back to Contents Page Warranty Dell™OptiPlex™320User'sGuide Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry - standard practices.
An important point after buying a device Dell 320 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 320 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 320 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 320 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 320 will certainly help you make a decision on the purchase.
If you already are a holder of Dell 320, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 320.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 320. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 320 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center