Instruction/ maintenance manual of the product DWR-921 D-Link
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DWR-921 U ser Manual 4G L TE Router V ersion 1.02 | 05/21/2013.
i D-Link DWR-921 User Manual D-Link reser ves the right to r evise this publication and to make changes in the con tent hereof without obliga tion to notify any person or or ganization of such revisions or changes .
ii D-Link DWR-921 User Manual FC C Regulations This device complies with par t 15 of the FCC Rules. Operation is subjec t to the following two conditions: (1) This device may not cause harmful interference , and (2) this device must accept an y inter fer ence rec eived, including int er fer ence that may cause undesired oper ation.
iii D-Link DWR-921 User Manual T able of Con tents Prefac e ................................................................................. i T rademarks ...................................................................................... i FC C Regulations .
iv D-Link DWR-921 User Manual T able of Con tents Advanc ed Network ............................................................ 48 Network Scan ....................................................................... 49 T ools ........................
1 D-Link DWR-921 User Manual Section 1 - Product Over view • D-Link DWR-921 4G L TE Router • P ow er Adapter • Manual and W arranty on CD • 2 3G/4G Ant ennas Note: Using a po wer supply with a dierent voltage rating than the one included with the DWR-921 will cause damage and v oid the warranty for this product.
2 D-Link DWR-921 User Manual Section 1 - Product Over view Introduction The D-Link 4G L TE Router allow s users to access w orldwide mobile broadband networks, and shar e them with a number of wired and wir eless devices. Onc e connected, users can transf er data, stream media, and send SMS messages .
3 D-Link DWR-921 User Manual Section 1 - Product Over view Har dwar e O v er view Rear P anel P or t F unc tion LAN Ethernet P or ts F or connection to a network device such as a desktop or not ebook computer . W AN Ethernet P or t F or connection to a DSL/Cable modem or r outer SIM Ac cepts a standard (U)SIM car d for 3G/4G connectivity .
4 D-Link DWR-921 User Manual Section 1 - Product Over view Har dwar e O v er view F ront P anel Signal Strength Reset Button WPS Button Button Name F unction Reset Pr ess this button with an unfolded paper clip to r eset the device. WPS Pr ess this button to initiat e a new WPS connec tion.
5 D-Link DWR-921 User Manual Section 1 - Product Over view LED Name F unction Signal Strength Blinking Red: No SIM card/signal, or un veried PIN code Solid Red: Signal strength is at lev el one (we.
6 D-Link DWR-921 User Manual Section 2 - I nstallation C onnec t to Y our Net w ork Installation This section will guide you through the installation pr ocess. Placement of the r outer is very impor tant. Do not place the rout er in an enclosed area such as a closet, cabinet, or in an attic or garage .
7 D-Link DWR-921 User Manual Section 2 - I nstallation W ireless Installation C onsider ations The DWR-921 can be ac cessed using a wireless connection from anywhere within the opera ting range of your wireless network .
8 D-Link DWR-921 User Manual Section 3 - Conguration C ongura tion This section will show you how t o congure your new D-Link mobile rout er using the web-based conguration utility .
9 D-Link DWR-921 User Manual Section 3 - Conguration Setup This wizard will guide you through a step-by-step process to congure your router to connect to the Internet. Click Next to continue . Note: While using the wizard , you can click P rev to go back to the previous st ep, or y ou can click Cancel t o close the wizard.
10 D-Link DWR-921 User Manual Section 3 - Conguration Creat e a new password and then click Ne xt to continue. Select the Internet connection t ype you use . The connec tion types are explained on the foll owing page . If you are unsure which connection type you should use, contact yo ur Internet Ser vice P rovider (ISP).
11 D-Link DWR-921 User Manual Section 3 - Conguration Choose this if your Internet connection automatically pro vides you with an IP address . Most cable modems use this type of connection. S ee “Dynamic IP (DHCP)” on page 14 for information about ho w to congure this type of connection.
12 D-Link DWR-921 User Manual Section 3 - Conguration Manual Internet C onnec tion Setup T o set up your Internet connection manually, click Manual Int ernet Connection Setup .
13 D-Link DWR-921 User Manual Section 3 - Conguration Enter the IP address assig ned to your network connection. Enter the subnet mask. Enter the default gatew ay . Enter the primary DNS ser ver . Enter the secondary DNS ser ver . Y ou may need to change the Maximum T ransmission Unit (MTU) f or optimal per formance .
14 D-Link DWR-921 User Manual Section 3 - Conguration Dynamic IP (DHCP) This sec tion will help y ou to obtain IP addr ess information automatically from your ISP . Use this option if your ISP didn ’t provide you with IP address information and/or a username and passwor d.
15 D-Link DWR-921 User Manual Section 3 - Conguration PPP oE Choos e this Interne t con nection if your ISP provi des y ou wit h a PPP oE acc ount . Afte r modif ying any settings , cli ck Sa ve Settings to save your changes . The username/account name tha t your ISP pro vides to you for PPP oE dial-up.
16 D-Link DWR-921 User Manual Section 3 - Conguration The default setting of PPP oE is 1492. The device will automa tically reconnect to your PPP oE connection automatically .
17 D-Link DWR-921 User Manual Section 3 - Conguration PPTP Choose this I nt ernet connection if your ISP pro vides you with a PPTP accoun t. After modifyi ng any settings, click Sav e Settings to sav e your changes. Choose Static IP only if your ISP assig ns you an IP address .
18 D-Link DWR-921 User Manual Section 3 - Conguration The time of no activity to disconnect your PPTP session. Set it to zer o or choose Alway s-on to disable this feature .
19 D-Link DWR-921 User Manual Section 3 - Conguration L2TP Choos e this Interne t con nection if your ISP provi des y ou wit h an L2T P acc ount . Afte r modif ying any settings , click Sa ve Settings to sa ve your changes . Choose Static IP only if your ISP assig ns you an IP address .
20 D-Link DWR-921 User Manual Section 3 - Conguration Choose whether the DWR-921 should only use 4G networks, 3G networks, or use A uto Mode to automatically select a network. Select Auto-Detec tion to ha ve the rout er automatically detect the settings for y our connection.
21 D-Link DWR-921 User Manual Section 3 - Conguration Set the maximum time your connection can be idle before disconnecting. Set it to 0 or choose Aut o in Reconnect Mode to disable this fea ture. F ill in if provided b y your ISP . I f not, keep the default value (optional).
22 D-Link DWR-921 User Manual Section 3 - Conguration W ireless Settings This section will help you to manually congure the wireless settings of your rout er . Please note that changes made in this sec tion may also need to be duplicated on y our wireless devices and clients.
23 D-Link DWR-921 User Manual Section 3 - Conguration Enter a name (SSID) f or your wireless netw ork , then click Next to continue . Select a level of wireless security to use, then click Next to continue . If you chose BEST or BE T TER , selec t whether to use TKIP or AES encryption, then enter a passw ord to use for your wireless network.
24 D-Link DWR-921 User Manual Section 3 - Conguration Manual W ireless C onnec tion Setup T o set up your wireless connection manually , click Manual Wireless C onnection S etup .
25 D-Link DWR-921 User Manual Section 3 - Conguration Check this box to enable wir eless access . When you enable this option, the following par ameters take eect. Also known as the SSID (Ser vice Set Identier), this is the name of your Wireless L ocal Area Network ( WLAN).
26 D-Link DWR-921 User Manual Section 3 - Conguration W ireless Securit y Mode Y ou can choose from several di erent wir eless security modes. After selecting a mode, the settings for that mode will appear . After modifying an y settings, click Sav e Settings to save y our changes.
27 D-Link DWR-921 User Manual Section 3 - Conguration Select whether to use WP A2 only or WP A only . WP A2 only is the most secure , provided that all of y our clients can suppor t it. Select whether to use the TKIP or AES cipher . The AES cipher is the most secure , provided that all of y our clients can suppor t it.
28 D-Link DWR-921 User Manual Section 3 - Conguration Select whether to use WP A2 only or WP A only . WP A2 only is the most secure , provided that all of y our clients can suppor t this security method. Select whether to use the TKIP or AES cipher .
29 D-Link DWR-921 User Manual Section 3 - Conguration W i-F i P rot ec ted Setup ( WPS) T o open the W i-F i Pr otected Setup page, click W i-Fi P rotected Setup .
30 D-Link DWR-921 User Manual Section 3 - Conguration Select whether you would like to Enable or Disable WPS featur es. If you use W indows 7’ s Connect to a network wizard to do initial conguration of the r outer , you will need to ent er the WPS PIN/AP PIN into the wizard when pr ompted.
31 D-Link DWR-921 User Manual Section 3 - Conguration WPS Status: This will show the curr ent WPS connection process sta tus. Click the T rigger button to initiate a WPS connection.
32 D-Link DWR-921 User Manual Section 3 - Conguration This sec tion will help you to change the internal network settings of your rout er and to congure the DHCP Ser ver settings . After modifying any settings, click Sav e Settings to save y our changes.
33 D-Link DWR-921 User Manual Section 3 - Conguration Select this box to enable the DHCP ser ver on y our router . Enter the range of IP s for the DHCP ser ver to use t o assign IP addresses to devic es on your network. These values will represen t the last octet of the IP addresses in the pool.
34 D-Link DWR-921 User Manual Section 3 - Conguration Message S er vice If your ISP provides SMS service, you can check and send messages fr om this page. Click this button to view SMS messages that y ou have receiv ed. Click this button to cr eate a new message to send.
35 D-Link DWR-921 User Manual Section 3 - Conguration Crea te Message This page allows you to send an SMS to your contacts. Just ll in the phone number of the recipient, and type the content of the message. Then click the “Send Message” button to send out the message .
36 D-Link DWR-921 User Manual Section 3 - Conguration A dvanc ed The device can be c ongured as a virtual ser ver so that users can acc ess ser vices such as W eb or FTP via the public ( W AN) IP address of the router . Y ou can also allow the settings to run on a specied schedule.
37 D-Link DWR-921 User Manual Section 3 - Conguration VIRTU AL SERVERS LIST This identies the rule . Enter the public port(s) you want to open. Enter the IP address and port of the computer on your local network that you want t o forward the Ser vice P or ts to .
38 D-Link DWR-921 User Manual Section 3 - Conguration Applica tion Rules Some applications require multiple connec tions, such as Internet gaming, video conferencing , and Internet telephony . These applications may have diculty w ork ing through NA T (Network Address T ranslation).
39 D-Link DWR-921 User Manual Section 3 - Conguration QoS Engine QOS ENGINE SETUP Select this box to enable the QoS featur e. Specify the maximum upstream bandwidth here (e .g. 400 Kbps). Select a schedule to use and copy to the specied rule ID when you click the C opy to button.
40 D-Link DWR-921 User Manual Section 3 - Conguration MA C A ddress F ilter MA C FIL TERING SET TINGS Tick this bo x to enable MA C F iltering. Check the box to allo w wireless and wired clien ts with C selected to connect to this device. Y ou can also selec t to allo w or deny c onnections from unspecied MAC addr esses.
41 D-Link DWR-921 User Manual Section 3 - Conguration Check the box to enable URL F iltering. URL FIL TERING RULES This identies the rule . Enter URL that y ou would like to block. All URLs that begin with this URL will be blocked. Check the box to enable the specied rule .
42 D-Link DWR-921 User Manual Section 3 - Conguration OUTBOUND FIL TER SET TING Select this box to Enable outbound ltering. Select a schedule to use and copy to the specied rule ID when you click the C opy to button. Y ou may select Alway s On or use a specic schedule that you ha ve dened.
43 D-Link DWR-921 User Manual Section 3 - Conguration INBOUND FIL TER SET TING Select this box to Enable the lter . Select a schedule to use and copy to the specied rule ID when you click the C opy to button. Y ou may select Alway s On or use a specic schedule that you ha ve dened.
44 D-Link DWR-921 User Manual Section 3 - Conguration SNMP Select whether to Enable or Disable local SNMP administration. Select whether to Enable or Disable remote SNMP administration. Enter the passwor d public in this eld to allow r ead- only access to network administra tion using SNMP .
45 D-Link DWR-921 User Manual Section 3 - Conguration RIP SET TING Check the box to enable r outing, then select which routing protoc ol to use: • RIPv1: P rot oco l in which the IP addre ss is rou ted through the internet.
46 D-Link DWR-921 User Manual Section 3 - Conguration Specify a value for the beac on inter val . Beacons are packets sent by an acc ess point to synchroniz e a wireless network. 100 is the default setting and is recommended . Set the transmit power of the ant ennas.
47 D-Link DWR-921 User Manual Section 3 - Conguration Check this box to r educe the guard in ter val to 400 ns . This can increase the throughput r ate pro vided that the delay spread of the connection is also low . However , it can also increase error rat e in some installations, due to incr eased sensitivity to radio-frequency reec tions .
48 D-Link DWR-921 User Manual Section 3 - Conguration Check the box to enable the Univ ersal Plug and Play (UP nP™) featur e. UPNP pro vides compatibility with various network ing equipment, software, and peripherals . Select the box to allow the W AN por t to be “pinged .
49 D-Link DWR-921 User Manual Section 3 - Conguration Lea ve this setting on Aut o to allow the DWR-921 to automatically select a cellular network to connect to . If you need to select a network manually , select Manual , click the Scan button, then select an available network to connect to .
50 D-Link DWR-921 User Manual Section 3 - Conguration ADMINISTRA TOR Enter and conrm the passw ord that the admin accoun t will use to access the r outer ’ s management inter face . REMO TE MANA GEMENT Tick this check bo x to enable remote managemen t.
51 D-Link DWR-921 User Manual Section 3 - Conguration T ime TIME AND DA TE C ONFIGURA TION Select the appropriate Time Z one from the drop-down box. Check the box to allo w for dayligh t saving adjustments. U se the drop- down bo xes t o specify a star t date and end dat e for daylight saving time adjustmen ts.
52 D-Link DWR-921 User Manual Section 3 - Conguration S yslog Check the box to send the r outer logs to a Sy slog ser ver . Enter the IP address of the S yslog server that the router will send the logs to . The DWR-921 keeps a running log of events and activities occurring on the router .
53 D-Link DWR-921 User Manual Section 3 - Conguration Email Settings When this option is enabled, r outer activity logs will be emailed to the specied email address . Enter the SMTP server IP address the r outer will use to send emails. Ent er the complete IP address f ollowed b y a colon(:) and the por t number .
54 D-Link DWR-921 User Manual Section 3 - Conguration S yst em Use this option to sav e your curren t router congura tion settings to a le. Click Sa ve to open a le dialog , and then select a location and le name for the settings. Use this option to load pr eviously saved rout er conguration settings.
55 D-Link DWR-921 User Manual Section 3 - Conguration F irmw are Displays y our current rmwar e ’ s version. Displays y our current rmwar e ’ s release da te. After you hav e downloaded a new rmwar e, click Br owse to locate the rmw are on your comput er , then click Upload to star t the rmw are upgrade .
56 D-Link DWR-921 User Manual Section 3 - Conguration D ynamic DNS Tick this checkbox to enable the DDNS f eature . Select a DDNS ser vice provider to use . Enter the Host Name that y ou register ed with your DDNS ser vice pr ovider . Enter the Username f or your DDNS acc ount.
57 D-Link DWR-921 User Manual Section 3 - Conguration S yst em Check Enter a host name or the IP address tha t you want to ping and click the Ping button. The results of the ping a ttempt will be displayed in the PING RESUL T sec tion below . This useful diagnostic utility can be used to check if a comput er is connected to the net work.
58 D-Link DWR-921 User Manual Section 3 - Conguration Schedules Check this box to enable schedules . Click this icon to edit the selected rule. (see belo w) Click this icon to delete the selected rule . Click this button to go to the pr evious page of rules.
59 D-Link DWR-921 User Manual Section 3 - Conguration General: W AN: 3G Card: LAN: W ireless LAN: LAN Computers: Devic e Info All of your Internet and network connection details are display ed on this page. The rmwar e version is also display ed here.
60 D-Link DWR-921 User Manual Section 3 - Conguration L og Here , you can view and download the syst em log. Pr evious: Next: F irst Page: Last P age: Refresh: Download: Clear Logs: Link T o Log Settings: Click this button to go to the pr evious page of the log.
61 D-Link DWR-921 User Manual Section 3 - Conguration Statistics He re y ou ca n v ie w t he p ac ke ts t r an s mi tt ed an d r ec ei v ed b y y o ur r ou te r for both the W AN and LAN por ts. The trac counter will reset if the device is rebooted .
62 D-Link DWR-921 User Manual Section 3 - Conguration W ireless This table display s a list of wireless clients that are c onnected to your wireless r outer .
63 D-Link DWR-921 User Manual Section 3 - Conguration Suppor t The SUPPORT pages provide help information for each section of the device’ s int er face.
64 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onnec ting to a W ireless Netw ork U sing W indow s 7 Windo ws 7 users may use the built-in wireless utility to connect to a wir eless network.
65 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network Highlight the wirel ess network (SSID) you would like to connect to and click the Connect button. If you get a good signal but cannot access the I nternet, check your TCP/IP settings f or y our wireless adapter .
66 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onguring W ireless Security It is r ecommended to enable wireless security ( WP A/WP A2) on y our wir eless rout er or access point before conguring your wir eless adapt er .
67 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. Highlight the wireless network (SSID) you w ould like to connect to and click the Connect button. 4. The following window appears while your computer tries t o connect to the router .
68 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 5. Ente r the same security key or passph rase tha t is on you r rout er and click Connect . It ma y take 20-30 sec onds to connect t o the wireless net work. If the connection fails, please verify that the security settings are correct.
69 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network U sing W indow s V ista™ Windo ws ® V ista ™ users may use the built-in wireless utility . If you are using another company ’ s utilit y or Window s ® 2000, please refer to the user manual of your wireless adapter for help with connecting to a wireless network .
70 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onguring W ireless Security It is recommended to enable wir eless security ( WEP/WP A/WP A2) on your wireless r outer or access point before c onguring your wireless adapt er .
71 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. Enter the same security key or passphrase that is on your router and click C onnect . It may take 20-30 seconds to connec t to the wireless network . If the connection fails, please verify that the securit y settings ar e correct.
72 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onnec t to a W ireless Netw ork U sing W indow s ® XP Windo ws ® XP users may use the built-in wireless utilit y (Zero Conguration Utility). The following instruc tions are for Ser vice Pack 2 users .
73 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C ongure WEP It is recommended to enable WEP on your wireless router or access point before conguring your wireless adapter . I f you are joining an existing network, you will need to know the WEP key being used.
74 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. T he W ireless Network Connection bo x will appear . Ent er the same WEP key that is on your rout er and click Connect . It may take 20-30 seconds to connec t to the wireless network .
75 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C ongure WP A-PSK It is recommended to enable WP A on your wireless router or access point befor e conguring your wireless adapter . If you are joining an existing network, you will need to know the WP A key being used.
76 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. The Wire less Network Connection box will appear . Enter the WP A-PSK passphrase and click Connect . It may take 20-30 seconds to connec t to the wireless network . If the connection fails, please v erify that the WP A-PSK settings are correct.
77 D-Link DWR-921 User Manual Section 5 - T roubleshooting T roubleshooting This chapt er provides solutions to problems tha t can occur during the installation and operation of the DWR-921. Read the f ollowing descriptions if you are ha ving problems.
78 D-Link DWR-921 User Manual Section 5 - T roubleshooting • Congur e your Internet settings: • Go to Star t > Settings > C ontrol Panel . Double - click the I nt ernet Options Icon. Fr om the Security tab , click the Reset All Z ones to Default Lev el button to rest ore the settings to their defaults .
79 D-Link DWR-921 User Manual Appendix A - Wireless Basics T ips Here ar e a few things to keep in mind when installing a wir eless network . Cen tralize your Rout er or Acc ess P oint Make sure y ou place the router/acc ess point in a centralized location within y our network f or the best performance.
80 D-Link DWR-921 User Manual Appendix B - Networking Basics Networking B asics Check y our IP address After you install your new D-Link adapter , by default, the T CP/IP settings should be set to obtain an IP address from a DHCP ser ver (i.e. wireless router) aut omatically .
81 D-Link DWR-921 User Manual Appendix B - Networking Basics Statically A ssign an IP address If you are not using a DHCP capable gatew ay/router , or you need to assign a static IP address , please f.
82 D-Link DWR-921 User Manual Appendix C - T echnical Specications T echnical Specications L TE Band 800 / 900 / 1800 / 2600 MHz UMT S/HSDP A/HSUP A B and 1 900 / 2100 MHz P ower Class 3 Data Rates 2 Up to 150 Mbps with 802.11n clients 6/9/11/12/18/24/36/48/54 Mbps in 802.
83 D-Link DWR-921 User Manual Appendix C - T echnical Specications Operating T empera ture 0 to 40 ˚C (32 to 104 ˚F) Operating Humidity 10% to 90% (Non-condensing) Certications CE Wi-F i Cer tied 1 Supported frequenc y band is dependent upon r egional hardware v ersion.
An important point after buying a device D-Link DWR-921 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought D-Link DWR-921 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data D-Link DWR-921 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, D-Link DWR-921 you will learn all the available features of the product, as well as information on its operation. The information that you get D-Link DWR-921 will certainly help you make a decision on the purchase.
If you already are a holder of D-Link DWR-921, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime D-Link DWR-921.
However, one of the most important roles played by the user manual is to help in solving problems with D-Link DWR-921. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device D-Link DWR-921 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
