Instruction/ maintenance manual of the product DCS5020L D-Link
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U ser Manual W ir eless N Day & Night P an/T ilt Cloud C amer a DCS-5020L V ersion 1.0 | M arch 25, 2013.
D-Link reser ves the right to r evise this publication and to make changes in the con tent hereof without obliga tion to notify any person or organization of such r evisions or changes. Information in this document ma y become obsolete as our services and websites dev elop and change.
3 D-Link DCS -5020L User Manual T able of C ontents Manual Overview............................................................... 2 Manual Revision ............................................................................ 2 T rademarks ...........
4 D-Link DCS -5020L User Manual T able of C ontents T r oubleshooting .............................................................. 45 T echnical Specications .................................................. 48 C ontacting T echnical Suppor t ..
5 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview P ack age C ontents • DCS-5020L Wireless N Day & Night P an/Tilt Cloud Camera • CA T5 Ethernet Cable • P ower A dapter • Quick Install Guide • Mounting Bracket and Screws If any of the above it ems are missing , please contact your reseller .
6 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Introduction Congr atulations on your pur chase of the DCS-5020L Wireless N Da y & Night Pan/T ilt Cloud Camera. The DCS-5020L is a versatile and unique solution for y our home or small oce.
7 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Easy to Use and m ydlink-Enabled for Easy A ccess and Management The DCS-5020L is a standalone sur veillance camer a that requires no special har dware or software, and can oper ate independently , even without a PC.
8 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Har dwar e O v er view F ront V iew Camera L ens Microphone IR LED Light Sensor P ower and Link LED WPS LED Manual F ocus Bezel.
9 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Rear V iew P ower C onnec tor Ethernet P or t Reset Button WPS Button.
10 D-Link DCS -5020L User Manual Sec tion 2 - Installation There ar e three ways to set up y our camera: 1. Zero C onguration Setup : If you hav e a my dlink-enabled Cloud Router , simply connect the camera to the rout er and it will automatically congur e your camera and add it to your e xisting my dlink account.
11 D-Link DCS -5020L User Manual Sec tion 2 - Installation If you ha ve a m ydlink-enabled Cloud Router , you can take advan tage of Zero C onguration Setup. Z ero C onguration automatically congur es your camera 's settings for you and adds the camera to y our mydlink acc ount automatically .
12 D-Link DCS -5020L User Manual Sec tion 2 - Installation Step 4 - Register De vice to m ydlink A summar y and conrmation notication will appear with the automatically congured details . M ake a note of the details and click Ye s to add the camera to your ac count.
13 D-Link DCS -5020L User Manual Sec tion 2 - Installation Zer o Conguration will navigate to the mydlink Liv e View tab f or your camera where y ou will see a screen similar to the f ollowing .
14 D-Link DCS -5020L User Manual Sec tion 2 - Installation C amera Setup W izard Please download the Setup Wizar d from http://ww w .m ydlink.com/support . W indows U sers - Extrac t (“ unzip ”) the les to a folder on your c omputer and then double - click the autorun.
15 D-Link DCS -5020L User Manual Sec tion 2 - Installation Manual Hardw are Installation If you wish to set up your camer a without using the Camera Setup Wizar d, please f ollow the steps below: Note: In order to use the m ydlink features of this product, you will need t o go through the Camer a Setup Wizard or Zer o Conguration Setup.
16 D-Link DCS -5020L User Manual Sec tion 2 - Installation W ir eless I nstallation C onsider ations Y our D -Link Wireless Network C amera lets you acc ess your network using a wireless c onnection from anywhere within the operating range of y our wireless network.
17 D-Link DCS -5020L User Manual Sec tion 2 - Installation T o create a WPS connection: Step 1 Make sure the camera is plugged in, then pr ess and hold the WPS button for ten seconds . The blue WPS status LED will star t blink ing. Step 2 Pr ess the WPS button on your r outer within 60 seconds.
18 D-Link DCS -5020L User Manual Sec tion 2 - Installation m ydlink After reg istering your DCS-5020L camera with a m ydlink accoun t in the Camera Setup Wizar d, you will be able t o remotely access y our camera from the w w w .my dlink .com website .
19 D-Link DCS -5020L User Manual 19 Sec tion 3 - Congur ation C ongura tion U sing the W eb C ongura tion I nter face After completing the Camer a Setup Wizar d, your camera is ready t o use. The camera ’ s built-in web congur ation inter face is designed to allo w you to easily acc ess and congure y our DCS-5020L.
20 D-Link DCS -5020L User Manual 20 Sec tion 3 - Congur ation Liv e V ideo V ideo Compr ession F ormat: P an/Tilt Wheel: Go T o: P an Step: Tilt S tep: Language: Zoom: Audio: Night Mode: Click the H.264 or MJPEG r adio button to choose which stream to view .
21 D-Link DCS -5020L User Manual 21 Sec tion 3 - Congur ation Setup W izard Use this option/wizar d only if you are c onnecting your camera directly to a modem or gatew ay that allo ws public IP addr esses. If you ar e connecting the camera to a router , do not run this wizard.
22 D-Link DCS -5020L User Manual 22 Sec tion 3 - Congur ation Internet C onnec tion S etup W izard This wizard will guide y ou through a step-by-step pr ocess to congur e your new D-Link Camera and connect the camera to the Internet. Click Nex t to continue .
23 D-Link DCS -5020L User Manual 23 Sec tion 3 - Congur ation Enter a name f or your camera. Click Nex t to continue. Congur e the correct time to ensure that all ev ents are triggered , captured, and scheduled at the right time. Click Next to continue .
24 D-Link DCS -5020L User Manual 24 Sec tion 3 - Congur ation Network Setup Select this connec tion if you hav e a DHCP ser ver running on your network and would like a dynamic IP address t o be assigned to your camer a automatically .
25 D-Link DCS -5020L User Manual 25 Sec tion 3 - Congur ation W ireless Setup Check this box to allo w your camera to c onnect to your network wirelessly .
26 D-Link DCS -5020L User Manual 26 Sec tion 3 - Congur ation Ex tender Setup Check this box to enable Extender Mode. This shows the name of the Host wir eless network that the camera is connected to and will extend.
27 D-Link DCS -5020L User Manual 27 Sec tion 3 - Congur ation Click to enable the DDNS function. Select your D ynamic DNS Ser ver from the dr op -down menu. Enter the host name of the DDNS server . Enter your username or e-mail used to connect to the DDNS.
28 D-Link DCS -5020L User Manual 28 Sec tion 3 - Congur ation Image S etup If you have ligh ts ickering in your camera video , tr y enabling antiicker . Other wise, you should leav e this disabled. Select this box to vertically ip the video.
29 D-Link DCS -5020L User Manual 29 Sec tion 3 - Congur ation V ideo V ideo Prole: Encode T ype: Resolution: Bit Rate FPS: JPEG Quality : Default V iew Mode: Light F requency : This section allows you t o congure the video settings f or your camera.
30 D-Link DCS -5020L User Manual 30 Sec tion 3 - Congur ation A udio This section allows you t o adjust the audio settings for your camer a. Note: Please w ait a few seconds for the c amera to adjust the audio after making changes. Audio Settings: V olume Settings: Y ou may Enable or Disable the camera audio f eed.
31 D-Link DCS -5020L User Manual 31 Sec tion 3 - Congur ation Motion Detec tion Motion detection allows you to mark ar eas of your camera ’ s video to monitor for motion, which can be used to trigger snapshots or recor dings. Refer to “Mail” on page 33 and “FTP ” on page 35 for more details .
32 D-Link DCS -5020L User Manual 32 Sec tion 3 - Congur ation Sound Detec tion Sound detection allows you to det ect when there is a loud sound in the area, which can be used to trigger snapshots or recor dings. Refer t o “Mail ” on page 33 and “FTP ” on page 35 for more details .
33 D-Link DCS -5020L User Manual 33 Sec tion 3 - Congur ation Mail SMTP Server Addr ess: SMTP Server P or t: Sender e -mail Addr ess: Receiver e-mail Addr ess: User Name: P assword: This is the domain name or IP address of y our external e -mail ser ver .
34 D-Link DCS -5020L User Manual 34 Sec tion 3 - Congur ation Enable the e -mailing of images to an e -mail accoun t: E-mail Interval: Enable the e -mailing of video clips to an e -mail accoun t: T.
35 D-Link DCS -5020L User Manual 35 Sec tion 3 - Congur ation FTP Host Name: P or t: User Name: P assword: P ath: P assive Mode: Enter the IP address of the FTP server that you will be c onnecting to. Enter the port of the FTP ser ver that you will be connecting to .
36 D-Link DCS -5020L User Manual 36 Sec tion 3 - Congur ation F ile: Enable the uploading of video clip to an FTP ser ver: F ile Name Pr ex: V ideo Limit: T est FTP Ser ver: Select how you want uploading of snapshots to be handled: • Overwrite will replace the old snapshot with the new one .
37 D-Link DCS -5020L User Manual 37 Sec tion 3 - Congur ation T ime and Date Time Z one: Synchr onize NTP Ser ver: Set the Date and Time Manually: Select the time zone for your r egion from the drop-down menu. Enabling this will allow the camera to upda te its clock automatically from an NTP ser ver .
38 D-Link DCS -5020L User Manual 38 Sec tion 3 - Congur ation Day/Night Mode This section allows you t o congure when Day and Night modes ar e used. Day mode uses the infrar ed cut lter to pro vide a corrected color image for times wher e there is available lighting .
39 D-Link DCS -5020L User Manual 39 Sec tion 3 - Congur ation Camer a Con trol This section allows you t o congure the pan and tilt operations of y our camera.
40 D-Link DCS -5020L User Manual 40 Sec tion 3 - Congur ation Maintenanc e A dmin This section allows you t o change the administrator ’ s password and c ongure the server settings for your camera. Y ou can also manage the user account(s) that ar e allowed t o access to y our camera.
41 D-Link DCS -5020L User Manual 41 Sec tion 3 - Congur ation Sys te m This section allows you t o save and r estore your c onguration, rest ore the factor y settings, and/or restart the camera.
42 D-Link DCS -5020L User Manual 42 Sec tion 3 - Congur ation F irm war e Upgr ade Y our current rmw are version and dat e will be displayed on y our screen. Y ou may go to the D-Link Suppor t P age to check for the lat est rmware versions av ailable.
43 D-Link DCS -5020L User Manual 43 Sec tion 3 - Congur ation Sta tus Devic e Info This section displays all the detailed inf ormation about your device and network settings.
44 D-Link DCS -5020L User Manual 44 Sec tion 3 - Congur ation A c tive U ser This page lists all the active users ’ information including the U ser Name, IP address , and the time that camera access began.
45 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting T r oubleshooting 1. What is Remote Ac cess? How do I enable it? Remote Acc ess allows y ou to access y our camera from an y PC connected to the Internet through a web br owser . This lets you view your camera feed and manage y our camera ’ s settings when you ’ re awa y from home.
46 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting 4. Why don ’t the LEDs light up? The pow er supply might be faulty . Conrm that you ar e using the provided DC 12V power supply f or this network camera. Verify that the po wer supply is correctly connected.
47 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting 8. The images are poor quality , how can I improv e the image qualit y? Make sure that your c omputer ’ s display properties are set to at least 6-bit color .
48 D-Link DCS -5020L User Manual Appendix A - T echnical Specications T echnical Specications SY STEM REQUIREMENTS • Microsoft Window s® 8/7/Vista/XP , or Mac with OS X 10.
49 D-Link DCS -5020L User Manual Appendix A - T echnical Specications SENSOR • VGA 1/5 inch CMOS sensor IR LED • 8 meter illumination distance with 10 LEDs and light sensor MINIMUM ILL UMINA TION • Color: 1 lux @ F2.0 (Day) • B/W: 0 lux @ F2.
50 D-Link DCS -5020L User Manual Appendix B - C ontacting T echnical Suppor t C ontac ting T echnical Suppor t U .S. and Canadian customers can contact D -Link technical suppor t through our w eb site or by phone . Befor e you contact technical support, please have the follo wing ready: • Model number of the product (e.
51 D-Link DCS -5020L User Manual Appendix C - W arranty W arran ty Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warr anty : • Only .
52 D-Link DCS -5020L User Manual Appendix C - W arranty Limited Sof tware W arranty: D-Link warrants that the soft ware portion of the product (“Sof tware ”) will substantially conform t o D -Link.
53 D-Link DCS -5020L User Manual Appendix C - W arranty • After an RMA number is issued , the defective product must be packaged securely in the original or other suitable shipping pack age to ensure that it will not be damaged in tr ansit, and the RMA number must be prominen tly marked on the outside of the pack age.
54 D-Link DCS -5020L User Manual Appendix C - W arranty • The customer is r esponsible for all in-bound shipping charges to D-Link. No Cash on Deliver y (“C OD ”) is allowed . Pr oducts sent COD will be rejected by D-Link. Products shall be fully insured by the customer and shipped t o D-Link Net works, Inc.
55 D-Link DCS -5020L User Manual Appendix C - W arranty IF ANY IMPLIED W ARRANT Y CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PR ODUC T IS SOLD , THE DURA TION OF SUCH IMPLIED W ARRANT Y SHALL BE LIMITED TO THE DUR A TION OF THE APPLICABLE W ARRANT Y PERIOD SE T FORTH ABOVE.
56 D-Link DCS -5020L User Manual Appendix C - W arranty CE M ark W arning: This is a Class B product. In a domestic environmen t, this product may cause radio interference , in which case the user may be requir ed to take adequate measures .
57 D-Link DCS -5020L User Manual Appendix C - W arranty F or detailed warranty information applicable to products purchased outside the United Sta tes, please con tact the corresponding local D-Link oce. Industr y Canada Statemen t: This device complies with RSS-210 of the Industry Canada Rules.
58 D-Link DCS -5020L User Manual Appendix D - Registra tion V ersion 1.0 March 25, 2013 Pr oduct registration is entir ely voluntar y and failure to complet e or return this form will not diminish y our warranty rights.
An important point after buying a device D-Link DCS5020L (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought D-Link DCS5020L yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data D-Link DCS5020L - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, D-Link DCS5020L you will learn all the available features of the product, as well as information on its operation. The information that you get D-Link DCS5020L will certainly help you make a decision on the purchase.
If you already are a holder of D-Link DCS5020L, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime D-Link DCS5020L.
However, one of the most important roles played by the user manual is to help in solving problems with D-Link DCS5020L. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device D-Link DCS5020L along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
