Instruction/ maintenance manual of the product 3719 Cortelco
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Menu Driven Network Service T elephone Caller ID With Call W aiting O WNER’S I NSTRUCTION M ANUAL.
T HANK Y OU F OR P URCHASING T HE 3719 N ETWORK S ERVICE T ELEPHONE We want you to know all about your new Network Service T elephone, how to install it, the features it provides, and the services you can expect from its use. We have included this information in your Owner ’s Instruction Manual.
T ABLE O F C ONTENTS IMPORTANT SAFETY INSTRUCTIONS ...................................................................................................... 2 INTRODUCTION ..................................................................................
DIAL BUTTON ..................................................................................................................................................................................... 1 5 DELETE BUTTON .......................................
I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product.
9. Never spill liquid on the telephone or push objects of any kind through ventilation slots . Liquid or objects may touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. 10. Do not disassemble this product .
I NTRODUCTION The 3719 is a corded Network Service Telephone that incorporates your telephone company’s calling features, such as Caller ID, Voicemail, Call Waiting Caller ID, and Network Service Features.
I NST ALLING Y OUR T ELEPHONE CHECK THE CONTENTS Check to see that the following items are enclosed: • Telephone • Line Cords • Desktop/Wall Mount Wedge • AC Adapter • User Manual CHOOSE A L.
INSTALL THE TELEPHONE LINE CORD DESKTOP INSTALLATION • Place the wedge in the Desktop position on the bottom of the base. Install the wedge by aligning it over the holes and pressing down until it snaps into place. • Plug the line cord into the phone jack labeled LINE.
FACTORY PRESETS To ensure your telephone works properly, you must set the following options correctly before using your phone. To begin the setting sequence, press “Mem” twice rapidly.
2. When “Enter Area Code” appears on the display, use the keypad 1-0 to enter the area code. After you finish all three digits, press the Up Review button to confirm. If you do not wish to enter an area code, then press the Up Review button without entering any digits and the next setting will appear.
5. When “Voice Mail Access Number” is prompted, the display shows “VM Access Num”, use the keypad to enter the voice mail access number. A maximum of 11 digits may be entered. If the setup times out without number confirmation, then t he number is not saved.
T ELEPHONE F EATURES Memory Key Directory Key Review Keys Network Service Key Handset Hookswitch 7-10-11 Key LCD Display New Call LED New Message LED Dial Key Ringer Vol.
U SING Y OUR T ELEPHONE RECEIVING A PHONE CALL 1. Be sure the RINGER switch is set to the LO or HI position. If the RINGER is OFF, then the telephone will not ring. 2. When the phone rings and the caller’s information shows on the display window, lift the handset or press the SPEAKER PHONE button and begin your conversation.
NOTE: 1. If you wish to switch from handsfree to handset, simply lift the handset. 2. If you wish to switch from handset to handsfree, press and release SPEAKERPHONE and then hang up the handset.
The PAUSE button allows you to insert a 3 second pause in the dialing sequence. This is particularly useful if you are connected to a PABX system where you must dial an access code (usually a 9) to obtain an outside line. 1. Press the PAUSE button once and release at any point in the dialing sequence where a pause is desired.
CALL WAITING DISPLAY In the past, if you had call-waiting service, a tone alerted you there was a new call while you were on an existing call. Now our Call Waiting Caller ID not only tells you there is another call waiting, but lets you know who the caller is before you answer it.
HEADSET COMPATIBLE A headset with a standard 2.5mm plug may be used in the headset jack on the right side of the base. DATA PORT This is a connection which is in parallel with the telephone line. It allows the connection of a device such as a modem, Caller ID, or an answering machine.
NETWORK SERVICES The Network Services button allows you easy access to special features offered by your telephone company. See section entitled “USING NETWORK SERVICE FUNCTION” for more details. REVIEW BUTTONS The Review buttons are used to scroll through the menus.
U SING T HE D IRECTORY This unit stores the numbers of up to 50 of your business associates, clients, contacts, and friends in your directory. You can dial these numbers by selecting them. Names are sorted alphabetically starting with the first character.
Dialing Telephone Numbers In The Directory Find the number you want to dial in the Directory List. (Telephone can be on or off hook) When the number shows on the display, press DIAL to start dialing. Deleting Items In The Directory Deleting Individual Entries Enter the directory and select the individual entry.
U SING T HE C ALLER ID F UNCTION This unit stores up to 70 CID entries. MESSAGE LIGHT An indicator marked NEW CALL will light and flash to let you know when new calls are received.
2. You may experience some delay in seeing the MESSAGE indicator light up even though there are messages in your mailbox. This delay is due to regulatory matters and does not indicate a problem with the unit. This unit may not be activated or deactivated under certain conditions.
DELETING CALLS 1. To delete an individual call: When reviewing calls, you can delete an individual call by pressing the DELETE button twice. The display will be erased line by line and the rest of the records will be renumbered.
If a local call, and its 7-digit number is displayed: • Pressing 7-10-11 once will change it to a 10 digit format. • Pressing 7-10-11 twice will change it to an 11 digit number. • Pressing 7-10-11 three times will go back to the original 7 digit telephone number.
PRIV A TE CALLS · If the caller has exercised the option to block his number from being sent, [ PRIV A TE NUMBER ] and his name will alternately display on the screen when this information is received.
U SING T HE N ETWORK S ERVICE F UNCTION The Network Service button allows you easy access to special features offered by your telephone company. To activate a specific Network Service, press “Net Serv”. The display will then show the first listed network service.
If the network services are not functional after subscribing through your local telephone company and activating the network services, then select the alternate set of network service codes. T o select the alternate Network Serv . Codes: • Disconnect the power adapter .
T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines, BEFORE CALLING THE TELEPHONE COMP ANY . Be aware that they may charge you for a service call if the problem is caused by your telephone equipment.
CALLERS ARE NOT DISPLA YED ON THE SCREEN • V erify that you have subscribed to the appropriate service (Caller ID and Call Waiting Caller ID) from your telephone company . If you only subscribed to the Caller ID service this unit will not display the call waiting caller ID information.
R EP AIR O F Y OUR T ELEPHONE DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . Call W aiting Caller ID T elephones manufactured by CORTELCO must be returned to us for repair . Y ou can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED W ARRANTY .
Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules.
L IMITED W ARRANTY If this telephone was purchased by you new in the U.S. or Puerto Rico, CORTELCO warrants the telephone against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties.
An important point after buying a device Cortelco 3719 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cortelco 3719 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cortelco 3719 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cortelco 3719 you will learn all the available features of the product, as well as information on its operation. The information that you get Cortelco 3719 will certainly help you make a decision on the purchase.
If you already are a holder of Cortelco 3719, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cortelco 3719.
However, one of the most important roles played by the user manual is to help in solving problems with Cortelco 3719. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cortelco 3719 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center