Instruction/ maintenance manual of the product SOHO 97 Cisco Systems
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v Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 CONTENTS Preface ix Obtaining Documentation xii Cisco.com xii Documentation DVD xiii Ordering Documentation xiii Documenta.
Contents vi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Warnings 2-2 Preventing Electrostatic Discharge Damage 2-4 Unpacking the Box 2-5 Preventing Damage to the Router.
vii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Contents Ethernet Cable Specification s A-4 Maximum Cable Distances A-4 I NDEX.
Contents viii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02.
ix Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface This preface describes the audi ence for , organizatio n of, and con ventions used in this guide. It also describes rela te d documentation and tells how to access electronic documentation.
Preface x Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Conventions This section describes the con vent ions used in this guide. Note Means reader take note . Notes contain helpful suggestions or references to additional information and material.
xi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface War nu n g Dieses Warn symbol bedeutet Gefahr . Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte.
Preface Obtaining Documentation xii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Related Documentation In addi tion to this Cisco 837 Routers and SOHO 97 Har dwar e Inst.
xiii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Documentation Feedback Documentation DVD Cisco documentation and additi onal litera ture are a v ailable in a Documentation D VD package, which may have shipped with your prod uct.
Preface Cisco Product Security Overview xiv Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Y ou can submit comments b y using the response card (if present) behi nd the fr.
xv Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Obtaining Techn ical Assistance • Nonemergencies — psirt@cisco.com Ti p W e encourage you t o use Pretty Good Pri v acy (PGP) or a co mpatible product to encrypt any sensiti ve information that you send to Cisco.
Preface Obtaining Technical Assistance xvi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Access to all tools on the Cisco T echni cal Support W ebsite requires a Cisco.com user ID and password. If you hav e a v alid service contract b ut do not ha ve a user ID or password, you can re gister at this URL: http://tools.
xvii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Obtaining Additional Public ations and Information For a complete list of Cisco T A C contacts, go to this URL: http://www .
Preface Obtaining Additional Publ ications and Information xviii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 • Pa c k e t magazine is the Cisco System s technical user magaz ine for maximizing Internet and netw orking in vestments.
CH A P T E R 1-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 1 Product Overview The Cisco 837 and SOHO 97 routers are asymmeric dig ital subscriber line (ADSL)–ov er–plain old telephone service (PO TS) routing devi ces.
Chapter 1 Product Overview Features 1-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Features Ta b l e 1 - 1 summarizes the features of the Cisco 837 and SOHO 97 routers.
1-3 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 1 Product Overview Router Overview Router Overview The follo wing section sho ws the front and back panels of the Cisco 837 router and the SOHO 97 router . The Cisco 8 37 router and the S OHO 97 router each hav e four Ethernet port s.
Chapter 1 Product Overview Router Overview 1-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Front Panels Figure 1-1 and Figure 1-2 show the f ront panels of the Cisco 837 and SOH O 97 routers.
1-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 1 Product Overview Router Overview Back Panel Figure 1-3 sho ws the back panel of the Cisco 837 router . The back pane l of the SOHO 97 router looks the same a s the back panel of the Cisco 837 ro uter .
Chapter 1 Product Overview Router Overview 1-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 LED Functions Ta b l e 1 - 2 summarizes the functi ons of the LEDs on the Cisco 837 router and the SOHO 97 router .
CH A P T E R 2-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 2 Installation This chapter pro vides information on the follo wing topics: • Preparing for Installation .
Chapter 2 Installation Preparing for Installation 2-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preparing for Installation This section pro vides information on safety , mounting of the router , and unpacking of the ro uter box.
2-3 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Preparing for Installation War ni n g T o avoid el ectric shock, do not connect safety extra-low voltage (SEL V) circu its to telephone-network vol tage (TNV) circuits.
Chapter 2 Installation Preparing for Installation 2-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preventing Electrostatic Discharge Damage Electrostatic discharge (ESD.
2-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Preparing for Installation Unpacking the Box Ta b l e 2 - 1 lists the items that come with y our router . All these items are in the accessory kit that is inside the box that yo ur router came in.
Chapter 2 Installation Preventing Damag e to the Router 2-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Note An optional cable used for connecting a Ci sco 837 router’ s console port to an async modem is a vai lable for dial b ackup and remote management.
2-7 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Mounting t he Router Mounting the Router Y ou can mount the router on one of the follo wing surfa.
Chapter 2 Installation Mounting the Router 2-8 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Figure 2-1 W all-Mounting Brac k ets (Bott om of Router) Caution If you are moun ting the router on dryw all, use two ho llow-w all anchors (1/8-in .
2-9 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Mounting t he Router T o mount the router , follo w the steps gi ven after Figure 2-2 .
Chapter 2 Installation Installing the Router 2-10 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the follo wing steps to mount the router on the w all: Step 1 Secure two scre ws 7 5/8 inches (19.35 cm) apart into a w all and 1/8 inch (0.
2-11 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Connecting Ethernet Devices Y o u can use a cable to connect an Ethernet de vice to the router’ s LAN port .
Chapter 2 Installation Installing the Router 2-12 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Figur e 2-3 Connecting a Server , PC, or W orkstation t o the Router 1 Cis.
2-13 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Perform the follo wing steps to connect the PC to Ethernet port 4 (or to port 1, 2, or 3) on the router: Step 1 Connect one end of the yello w Ethernet cable to Ethernet port 4 on the router .
Chapter 2 Installation Installing the Router 2-14 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Figur e 2-4 Connecting an ADSL Line to a W all J ack Perform the follo wing steps to connect the ADSL line to the router and a cable wall jack: Step 1 Connect one end of the ADS L cable line to the ADSL port on the router .
2-15 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Connecting a Terminal or PC to the Router’s Console Port (Optional) Y ou can connect ei ther a termin al or a PC to t he router’ s console port.
Chapter 2 Installation Installing the Router 2-16 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the follo wing steps to connect the router’ s console port to a terminal o r PC: Step 1 Connect the RJ-45 connector on one end of the light blue cable to the console por t on the rout er .
2-17 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Figure 2-6 Connecting the AC Adapt e r Perform the follo wing steps to connect the router to the A C adapter: Step 1 Connect one end the po wer supply cable to the router’ s input jack.
Chapter 2 Installation Installing the Router 2-18 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Connecting the Console Port to an Async Modem The Cisco 837 router is desi.
2-19 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Figure 2-7 Connecting the Consol e Por t to an Async Modem 1 Cisco 837 ro.
Chapter 2 Installation Using the Router LEDs to Che ck Links 2-20 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the follo wing steps to connect the Cisco 837 rout.
2-21 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Using the Rout er LEDs to Check Li nks Step 2 Click the Network icon t o display the Network windo w . Step 3 V erify that TCP/IP has been added and associated with the Ethernet adapter .
Chapter 2 Installation Using the Router LEDs to Che ck Links 2-22 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Ti p If the CR WS home page does not appear when you enter the URL http://10.10.10.1 , test the connection between the PC and the router by doing th e follo wing: 1.
2-23 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Using the Rout er LEDs to Check Li nks Step 8 Select Start/Run , and type winipcfg in the Open field of the Run window . When the IP Config windo w appears, click Release to rele ase the PC’ s IP address.
Chapter 2 Installation Using the Router LEDs to Che ck Links 2-24 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02.
CH A P T E R 3-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 3 Troubleshooting This chapter describes symptoms of probl ems that could occur with the Cisco 837 or SOHO 97 rout ers, identif ies the likely underly ing problems, an d provid es steps for solving the problems.
Chapter 3 Troub leshooting Problems During First Startup 3-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Problems During First Startup Ta b l e 3 - 1 lists problems that could occur the firs t time you turn on the router .
3-3 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 3 Tr oubleshooting Problems After Router Is Running Problems After Router Is Running Ta b l e 3 - 2 lists problems that could occur after the router has been up and running.
Chapter 3 Troub leshooting Problems After Router Is Running 3-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02.
A-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 APPENDIX A Specifications and Cables This appendix pro vides system, port, and cabling specif ications for the Ci sco 837 and SOHO 97 routers. System Specifications Ta b l e A - 1 outlines the system specifi cations for the routers.
Appendix A Sp ecifications and Cables Port Connector Pinouts A-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 For information on re gulatory compliance, refer to the Re gulatory Compliance and Safety Information fo r Cisco 800 Series and SOHO Series Router s document that shipped with yo ur router .
A-3 Cisco 837 Router and SOHO 97 Router Hardwa re Installation Guide 78-14781-02 Appendix A Sp ecifications and Cables Port Connector Pinouts The console port is configured as a data communi cations equipment (DCE) device.
Appendix A Sp ecifications and Cables Cabling Specifications A-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Cabling Specifications This section provides specifications.
IN-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 INDEX Numerics 10/100BASE-T 1-2 100BASE-T A-4 10BASE-T A-4 A AC adapter, connecting 2-16 accessory kit 2-5 adapter, inc.
Index IN-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 F feature summary 1-2 Flash memory 1-2 front panel (figure) 1-4 H hardware-based encryption 1-1 humidity specific.
IN-7 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Index specifications cabling A-4 system A-1 startup problems 3-2 straight-throu gh cable 1-1 synchronous DRAM see SDRAM.
Index IN-8 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02.
An important point after buying a device Cisco Systems SOHO 97 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems SOHO 97 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems SOHO 97 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems SOHO 97 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems SOHO 97 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems SOHO 97, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems SOHO 97.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems SOHO 97. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems SOHO 97 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center