Instruction/ maintenance manual of the product 5.x Cisco Systems
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Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Netw orking Guide f or Cisco Unity (With Micr osof t Ex c hange) Re lease 5.
THE SPECIFICATION S AND INFORMATION RE GARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHAN GE WITHOUT NOTICE. A LL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED.
iii Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 CONTENTS Preface ix Purpose ix Audience ix Document Conventions ix Cisco Unity Documentation x Obtaining Document.
Contents iv Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Setting Up System Broadcast Messaging for Sending to All Subscribers in the Direc tory (Optional) 2-10 Ch.
Contents v Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Prerequisites for Setting Up Internet Subscriber Accounts 4-1 Creating Internet Subscriber Accounts 4-2 Be.
Contents vi Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Blind Addressing and AMIS Networking 5-30 AMIS Subscribers 5-3 1 Identified Subscriber Messaging 5-32 Liv.
Contents vii Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Customizing VPIM Subscriber Directory Update Settings 7-28 Extending Identified Subscriber Mess aging to.
Contents viii Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 VPIM Subscribers Correspond to Ci sco Unity Ex press Subscribers 8-6 Additional Functionality 8-7 Netwo.
ix Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Preface This preface describes the purpose, audience, and conv entions of the Networking Guide for Cisco Unity , and provides in formation on ho w to obtain related documentation.
x Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Preface The Networking Guide for Cisco Unity also uses the follo wing con ventions: Note Means reader take note . Notes contain helpful suggestions or references to mate rial not cov ered in the document.
xi Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Preface Cisco Product Security Overview This product contains cr yptographic features and is subject t o United States and local country laws gov erning import, e xport, transfer and use.
xii Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Preface.
CH A P T E R 1-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 1 Networking in Cisco Unity Overview: Networking in Cisco Unity In Cisco Unity, “n etworking” is th e general term for messaging between Cisco Unit y servers, and between C isco Unity and ot her voice messaging systems.
1-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 1 Networking in Cisco Unity Message Addressing Options Message Addressing Options W ith AMIS, Bridge, and.
1-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 1 Networking in Cisc o Unity Locations and Externa l Subscribers • A Combination —The various w ays of sending and recei ving messages, as detailed in Ta b l e 1-1 , are not mutually e xclusi ve.
1-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 1 Networking in Cisco Unity Voice Connector Location, messages are decrypted by the V oice Connec tor before they are sent by Exchange over the Internet or any TCP/ IP network via SMTP .
1-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 1 Networking in Cisc o Unity Comparison of AMIS, Bridge, and VPIM Networking • Bridge Networki ng • .
1-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 1 Networking in Cisco Unity Comparison of AMIS, Bridge, and VPIM Networking Ta b l e 1 -2 Inter operabi l.
1-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 1 Networking in Cisc o Unity Comparison of AMIS, Bridge, and VPIM Networking Ta b l e 1 -5 Int er national A vailabi lity AMIS Bridge VPIM All countries in whi ch Cisco Unity is sold.
1-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 1 Networking in Cisco Unity Comparison of AMIS, Bridge, and VPIM Networking Ta b l e 1 -8 Spoken Name Confirmation AMIS Bridge VPIM A vailable when a re corded v oice name exists for the AMIS subscrib er .
1-9 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 1 Networking in Cisc o Unity Comparison of AMIS, Bridge, and VPIM Networking Ta b l e 1 - 1 0 Deliv ery Receipt/ Read Receipt AMIS Bridge VPIM The AMIS protocol does not support this functionality .
1-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 1 Networking in Cisco Unity Comparison of AMIS, Bridge, and VPIM Networking Ta b l e 1 - 12 Distr i bution Lists AMIS Bridge VPIM The AMIS protocol does not support deli very to a distributi on list on the recipient v o ice messaging system.
1-11 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 1 Networking in Cisc o Unity Comparison of AMIS, Bridge, and VPIM Networking Ta b l e 1 -13 Mailbo x ID T r anslation AMIS Bridge VPIM Not a vai lable.
1-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 1 Networking in Cisco Unity Comparison of AMIS, Bridge, and VPIM Networking Ta b l e 1 -16 Priv ate Messages AMIS Bridge VPIM The AMIS protocol does not support this functionality .
1-13 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 1 Networking in Cisc o Unity Road Map to th e Networking Documentation : Where to Go from Here Road Map.
1-14 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 1 Networking in Cisco Unity Road Map to the Networking Documenta tion: Where to G o from Here.
CH A P T E R 2-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 2 Digital Networking Overview: Digital Networking Each Cisco Unity serv er has a maximum number of subscr ibers that it can serve.
2-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Overview: Digital Networking Note that Cisco Unity servers that are licensed for Unif ied Messaging (UM) and Cisco Unity servers that are licensed for V oice Messaging (VM) can use Digita l Networking to exchange messages.
2-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Setting Up Digital Netwo rking • The Cisco Unity Data and Active Directory (Cisco Unity 5.x and Later with Micr osoft Exchang e) white paper, at http://www .
2-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Se tting Up Cisco Unity to Use Digital Networking 9. Optionally , enable liv e reply between su bscribers on dif ferent Cisco Unity servers.
2-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Setting Up Cisc o Unity to Use Digital Networking Step 3 Write do wn the value of Physical Address, excluding th e hyphens, or sa ve it to a file that you can a ccess during online registration.
2-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Se tting Up Cisco Unity to Use Digital Networking Customizing the Primary Location To Customize the Primary Location Step 1 In the Cisco Unity Administrator, go to the Netw ork > Prim ary Location > Prof ile page.
2-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Setting Up Cisc o Unity to Use Digital Networking To Set the Address.
2-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Se tting Up Cisco Unity to Use Digital Networking To Set the Automated Attendant Search Scope Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity T o ols Depo t icon.
2-9 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Setting Up Cisc o Unity to Use Digital Networking Container1 and Con.
2-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Se tting Up Cisco Unity to Use Digital Networking Identif ied subscriber messagi ng for subscribers on th e same Cisco Unity server is enabled when the check box is unchecked.
2-11 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Setting Up Cisc o Unity to Use Digital Networking Note that indi vi.
2-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Se tting Up Cisco Unity to Use Digital Networking • Cisco Unity must identify the sender o f the message as a subscriber .
2-13 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Procedures for Setting Up Cisc o Unity to Use Digital Networking • T o V erify C.
2-14 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions To Verify Identified Subscriber Messagi.
2-15 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions • Distrib ution Lists, page 2-22 •.
2-16 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions Release to Switch Transfers from the Au.
2-17 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions • A subscriber places a phone call t.
2-18 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions Subscribers on the Cisco Unity servers in the dialin g domain can use the phone to send messages to and reply to messages from th e subscribers on Unity 3, and vice versa.
2-19 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions Figur e 2-2 No Ov er lapping Extension.
2-20 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions Figur e 2-3 Number ing Plans Over lap C.
2-21 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions Another instance of the Cisco Unity Administrator appears in a sep arate bro wser windo w .
2-22 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions Step 3 Double-click the subscriber accou nt that you want to edit. The applicable Ci sco Unity Admin istrator will be displaye d in a browser windo w .
2-23 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Digital Networking Concepts and Definitions By default, each Unaddressed Me ssages.
2-24 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Notable Behavio r Message Administrator b y using the options in T abl e 2-1, which.
2-25 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 2 Digital Networking Notable Behavior Mapping Subscribers to Cisco Unity Servers Each Cisco Unity server handles a distinct group of subscribers.
2-26 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 2 Digital Networking Notable Behavio r.
CH A P T E R 3-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 3 Cross-Server Logon, Trans fers, and Live Reply This chapter describes the cross-server logon, transfer , and liv e reply features for Cisco Uni ty servers network ed via Digital Netw orking.
3-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Overview of Cross-Ser ver Logon, Transfe r, and Live Re.
3-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 3 Cross-Server Logon , Transfers, and Live Reply Overview of Cross-Server Lo gon, Transfer, and Live Re ply In your en vironme nt, these factors can create delays that may c ause the cross -server f eatures to be unusable or unfeasible for callers.
3-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Overview of Cross-Ser ver Logon, Transfe r, and Live Re.
3-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 3 Cross-Server Logon , Transfers, and Live Reply Cross-Server Logon Why Cross-Server Live Reply Is Neede.
3-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Cross-Server Logon Although cross-server log on will tr.
3-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 3 Cross-Server Logon , Transfers, and Live Reply Cross-Server Logon Step 2 V erify that calls to the pilot number fo r the server are r outed to the Opening Gr eeting.
3-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Cross-Server Transfer from the Automated Attendan t and.
3-9 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 3 Cross-Server Logon , Transfers, and Live Reply Cross-Serv er Transfer fro m the Au tomated Attendant a.
3-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Cross-Server Transfer from the Automated Attendan t an.
3-11 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 3 Cross-Server Logon , Transfers, and Live Reply Cross-Serv er Transfer fro m the Au tomated Attendant and Directory Handle rs Step 4 In the New V alue list, click 0 , and then click Set .
3-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Cross-Server Live Reply To Test Cross-Server Transfer .
3-13 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 3 Cross-Server Logon , Transfers, and Live Reply Cross-Server Live Reply this case, the subscriber con .
3-14 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Cross-Server Live Reply Procedures: Enabling Cross-Ser.
3-15 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 3 Cross-Server Logon , Transfers, and Live Reply Troubleshooting For f ailov er systems, f irst test that the primary destination ser vers answer cross-ser ver calls.
3-16 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 3 Cross-Server Lo gon, Transfers, an d Live Reply Dialing Domain Op tions Page Reference Dialing Domain .
CH A P T E R 4-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 4 Internet Subscribers See the follo wing sections: • Overvie w: Internet Subscribers, page 4-1 .
4-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 4 Interne t Subscribe rs Creating Internet Sub scriber Accounts • V erify that the addressing search sc.
4-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 4 In terne t Subscribers Creating Internet Sub scriber Accounts Step 5 Click Te s t . Step 6 In the T est Results box, click the link provi ded to vie w the test results.
4-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 4 Interne t Subscribe rs Creating Internet Sub scriber Accounts Note The System Administration Guide for Cisco Unity is av ailable at http://www .cisco.com/en/US/products/ sw/voice sw/ps2237/prod_m aintenance_guides_list.
4-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 4 In terne t Subscribers Creating Internet Sub scriber Accounts To Install the Voice Connector for Ex change 2000 Step 1 Log on to the Exchange se rver on which you are installing the V oice Connector .
4-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 4 Interne t Subscribe rs Creating Internet Sub scriber Accounts T o view V oice Connector proper ties in Exchange System Manager , W indo ws Script Host v ersion 5.
4-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 4 In terne t Subscribers Creating Internet Sub scriber Accounts Step 4 Rearrange the data so that the columns are in the same order as the column headers that you will add in Step 5 .
4-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 4 Interne t Subscribe rs Creating Internet Sub scriber Accounts T o learn more about the opti ons presented in the dial og boxes that ap pear as the wizard proceeds, click Help .
4-9 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 4 In terne t Subscribers Creating Internet Sub scriber Accounts Step 8 Repeat this procedure until al l .
4-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 4 Interne t Subscribe rs Creating Internet Sub scriber Accounts Step 10 On the subscriber record, customize settings as applicable, and then click the Sa ve icon.
4-11 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 4 In terne t Subscribers Internet Subscriber Concepts and Definitions • When a subscriber leaves the or ganiza tion or oth erwise no longer needs a Ci sco Unity acco unt, you can delete the Internet su bscriber account.
4-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 4 Interne t Subscribe rs Internet Subscriber Con cepts and Definitions • Cannot own priv ate li sts. • Cannot set up or receiv e message notifications.
CH A P T E R 5-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 5 AMIS Networking Overview: AMIS Cisco Unity supports th e Audio Messaging Interchange Specif ication analog (A MIS-a) protocol, which provides a mechanism fo r transferring v oice mess ages between different v oice messaging systems.
5-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Setting Up Cisco Unity to Use AMIS • Considerations for Deplo ying AMIS with Ci sco U.
5-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Setting Up Cisco Unity to Use AMIS Considerations for Deploying AMIS with Cisco Unifie.
5-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS 6. Customize the AMIS Restricti on T able as needed. See t he “Customizing the AMIS Restriction T able” section on page 5-11 .
5-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS If the Exchange serv er on which the.
5-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS Step 14 Click Next . Step 15 On the Co nf irm Directory d ialog box, clic k Next to launch the setup.
5-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS Step 5 In the tree in the left pane, expan d the Servers container .
5-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS Step 2 If you do not h av e a current backup of the registr y , click Registry > Export Registry File , and sa ve the regist ry settings to a f ile.
5-9 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS To Create the UAmis Account When the.
5-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS .U Amis_<ServerName>.PS1 For more inf ormation, refer to Microsoft documentat ion.
5-11 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS Designating Voice Ports for Outboun.
5-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS Step 2 Click the Find icon. Step 3 Double-click the AMIS restriction, whic h by def ault is named {Def ault AMIS}.
5-13 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS Step 2 Enter a mean ingful name f or the location. Step 3 Enter a Dial ID. The Dial ID identifies this lo cation to Cisco Unity.
5-14 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS To Create AMIS Delivery Locations by Using the Cisco Unity Administrator Step 1 In the Cisco Unity Administrator, go to the Ne twork > D elive ry Locations > Prof ile page.
5-15 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS Step 3 If desired, add optional column h eaders to the f irst ro w . Be sure to separate the column header s with commas.
5-16 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS Step 12 If you had import erro rs, continue with the fo llowi ng “T o Correct Errors That Occurred When Importing Deli very Locati on Data from a CSV File” procedure.
5-17 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS Before Creating AMIS Subscriber Accounts This section li sts—in order—the i ssues that you must co nsider be fore creating AMIS subscriber accounts.
5-18 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS Although most restriction table set.
5-19 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS T o learn more about preparing a CS.
5-20 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS if a ro w does not contai n a val ue, the deliv ery location that the Cisco Unity Bulk Import wizard prompts for is used as a default.
5-21 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS Correcting CSV Import Errors The error log f ile contains data that the Cisco Uni ty Bulk Import wizard could not imp ort.
5-22 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS Step 6 Select the Subscriber T emplate to use.
5-23 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Setting Up Cisco Unity to Use AMIS • Identified subscriber messaging on each serv er must be enabled as describe d in the “Enabling Identified Subscriber Messaging” section on page 5-24 .
5-24 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Procedures for Se tting Up Cisco Unity to Use AMIS Step 6 Repeat Step 1 through Step 5 on e ach Cisco Unity in the fo rest.
5-25 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions you already ha ve cross-server transfer conf igured, s .
5-26 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions In compliance with the AMIS protocol, Cisco Unity batches outgoing me ssages by node, with a maximum of nine messages per batch.
5-27 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions outgoing messages reaches a multipl e of nine. F or example, one port will be used fo r message deliv ery if there are nine or fe wer messages to a node.
5-28 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions • There could be times during t he day when the numb er of AMIS messages spikes. The storage limit must be high enoug h to handle this.
5-29 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Locations and AMIS Networking Central to ho w you set up AMIS is a Ci sco Unity object called a loca tion.
5-30 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Blind Addressing and AMIS Networking AMIS blind addressing is one of the method s that Cisco Unity provides for addressing AMIS messages to users of another v oice messaging system.
5-31 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Note that when you delete a deli very location, bli nd addressees at that locati on are also remov ed from all pri vate lists.
5-32 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions • Cannot use the Cisco Unity Inbox to ch eck messages. • Cannot own priv ate li sts. • Cannot set up or receiv e message notifications.
5-33 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Y ou can enable ISM for AMIS, Bridge, and VPIM subs cribers (collecti vely referred to as external subscribers), so that Cisco Unity will include them wh en comparin g calling numbers to extensio ns.
5-34 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Note the follo wing: • Li ve reply to AMIS subscribers is enab led automatically , and cannot be disabled.
5-35 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions the contact from a user account.
5-36 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Preventing Subscribers From Adding Individual Subscriber.
5-37 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Migrating Subscribers from Another Voice Messaging Syst.
5-38 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Private List Considerations for Migrating Subscribers Wh.
5-39 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking AMIS Concepts and Definitions Figur e 5-1 AMIS Br idgehead Configur ation Design Cons.
5-40 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Maintenance indi viduals who use the remote voice m essaging syst em in Ne w Y ork, you create an AMIS deli very location, and optiona lly , AMIS subscribers, on the Ne w Y ork Cisco Unity serv er .
5-41 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Troubleshooting Step 3 On the Services tab, in the f ield The Follo wing Information Services Are Set Up in This Profi le, click Microsoft Exchange Serv er .
5-42 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Notable Behavio r Inbound Messages Are Delivered Only to Primary Extensions When addre.
5-43 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Notable Behavior Note Only the installation program will be in this language; currently , the Event Log messages, logging, properties, and config uration settings are not l ocalized.
5-44 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 5 AMIS Networking Notable Behavio r.
CH A P T E R 6-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 6 Bridge Networking The Cisco Unity Bridge acts as a netwo rking gate way between a Cisco Unity system and an Octel system on an Octel analog network.
6-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 6 Bridge Networkin g.
CH A P T E R 7-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 7 VPIM Networking Overview: VPIM Networking Cisco Unity supports the V oice Prof ile for Internet M.
7-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Setting Up Cisco Unity to Use VPIM Networking Related Documentation • “Using VPIM for Ne tworking with Cisco Unity Express or Other Cisco Unity Systems” • “T roubleshooting VPIM T ransport, ” at http://www .
7-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Setting Up Cisco Unity to Use VPIM Networking Task List: Setting Up Cisco Unity to Use VPIM Networking Use the task list that follo ws to set up VPIM Networking in Cisco Unity.
7-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking 9. If you plan to conf igure Cisco Unity to automatically update the VPIM subscriber directory , run ConfigMgr .
7-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking • Choose the Exchange (or relay) server that will handle outgoi ng messages to the remote v oice messaging system.
7-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Event Sink will be installed.
7-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Step 4 If you recei ved .
7-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking • That the server on which the V oice Connector wi ll be installed is able to rout e messages to the server that handles outgoing SMTP messages.
7-9 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Verifying the Recipient .
7-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Step 11 Click OK , and then click Ye s to the w arning about updati ng the corresponding r ecipient e-mail addresses.
7-11 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking To Install the Voice Connector for Ex change 2000 First uninstall an y pre vious versions of the V oice Connector .
7-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Step 17 If you did not check the Secure Messaging Serv ic e check box in Step 7 , skip to Step 18 .
7-13 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Step 6 W ithin the Se r.
7-14 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Step 4 If you are instal.
7-15 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking To Control What Happens to Messages That Cannot Be Delivered Step 1 On the Exchange serv er on which the V oice Connector is install ed, start Regedit.
7-16 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Creating the UVPIM Account by Using ConfigMgr.
7-17 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Step 4 In the Create th.
7-18 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Be sure to let anyone who administers Active Dire ctory and Exchange kno w about the UVPIM mailbo x so that it is not mov ed or deleted by mistake.
7-19 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking proceed with the rest of the setup.
7-20 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Step 11 Indicate whether incoming messages from t his VPIM location should be con verted to another audio format.
7-21 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking To Create VPIM Delivery.
7-22 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Modifying Existing Deliv.
7-23 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Step 2 In the left pane of the T ools Depot windo w , in the Diagnostic T ools directory , double-click SysCheck .
7-24 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking 5. Subscriber T emplates In the Cisco Unity Administrator, you can specify settings for a group of subscri bers by using a subscriber template.
7-25 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking • Confir m that the data is separate d by commas, and no tabs, spaces, or semicolons separate the dat a in the f ile.
7-26 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Step 12 Continue with the follo wing “T o Create VPIM Subscriber Accounts by Using the Cisco Unity Bulk Import W izard” procedure.
7-27 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Step 3 Brow se to the directory location of the output log f ile you specif ied during the import.
7-28 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking • When a subscriber leaves the or ganiza tion or oth erwise no longer needs a Cisco Unity a ccount, you can delete the subscriber account.
7-29 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking • Changing the AD Loc.
7-30 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking To Configure VPIM Subscr.
7-31 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Step 10 Click the Sav e icon.
7-32 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking 3. Obtain the distinguished name of the container or OU. See the “T o Obtain the Distinguished Name of the Container or O r ganizational U nit” procedure on page 7-33 .
7-33 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Step 7 Click Add , then click OK . Step 8 Click Advanced . Step 9 Select the permission entry for the accoun t that you selected in Step 6 , and then click Vie w / E d i t .
7-34 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Se tting Up Cisco Unity to Use VPIM Networking Extending Identified Sub.
7-35 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Procedures for Setting Up Cisco Unity to Use VPIM Netwo rking Setting Permissions on .
7-36 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Extending Identified Subscriber Messaging After identif ied subscriber messaging has been enabled, you must e xtend it to include VPIM subscribers.
7-37 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions • Message Addressing Options, page 7-42 • VPIM Netw.
7-38 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Figur e 7 -2 EXVPIM Networ king Enables Me ssaging Betwe.
7-39 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Figur e 7 -3 Sample VPIM Message VPIM Addresses A VPIM address is in the same format as a typi cal SMTP e-mail add ress: localpart@hostpart .
7-40 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions For e xample, an outgoing VPIM message t o T erry Ca mpbell with the remote mai lbox number 2233 could be addressed: T o: 2233@remotev oicemailsystem.
7-41 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions How the Voice Connector Proces ses Outgoing VPIM Messag.
7-42 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions • Checks the deli very location to determin e whether messages should be encrypted. • Hands the message back to Exchange for deli very to the Cisco Unity sub scriber mailbox(es).
7-43 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions VPIM Networking and Blind Addressing Blind addressing is one of t he methods that Cisco Unity provides for addressing VPIM messages to users of another v oice messaging system.
7-44 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions • When subscribers use V iewMail for Outlook or the Ci.
7-45 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions • Cannot set up or receiv e message notifications.
7-46 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Automatic VPIM Subscriber Directory Updates In addition .
7-47 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Directory Update Processing That Occurs on the Cisco Un.
7-48 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions If the VPIM bridge head serv er is conf igured for f a i.
7-49 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Non-numeric characters in the source data for the ext e.
7-50 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Subscriber Addressing Considerations with Automatic Upda.
7-51 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Ta b l e 7 -2 CsVPIMConnect or Data Log File Columns Field Contents UTC T ime Stamp T ime the directory message w as pr ocessed in Coordinated Uni versal T ime (UTC).
7-52 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Identified Subscriber Messaging Identif ied subscriber m.
7-53 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions • Y ou must enable ISM for ex tern al subscribers for each Cisco Uni ty server on which the functional ity is desired.
7-54 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Deleting VPIM Subscribers Each VPIM subscriber is associ ated with an Acti ve Directory contact.
7-55 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions and to the contact.
7-56 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions want to con sider pre venting subscribers from addi ng s.
7-57 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions 4. Run Global Subsc riber Manager from T ools Depot to delete the VPIM deliv ery locations and th e associated VPIM subscriber s and underlying contacts.
7-58 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking VPIM Concepts and Definitions Phone Prefixes Each VPIM deli very location pro vides th.
7-59 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Maintenance • The audio format in which the remote voice messaging system can send and receive VPIM messages. Some voice messaging systems support only the G.
7-60 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Maintenance Changing the IP Address of a Microsoft Exchange Server Depending on your n.
7-61 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Notable Behavior Moving the UVPIM Mailbox For inf ormation on mo ving the UVPIM mailb.
7-62 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Notable Behavio r When the call transfer setting is set to “No (send di rectly to su.
7-63 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Notable Behavior If two (or more) Ci sco Unity subscriber s hav e identical extension.
7-64 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 7 VPIM Networking Notable Behavio r.
CH A P T E R 8-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 8 Using VPIM for Networking with Cisco Unity Express or Other Cisco Unity Systems For the most part.
8-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco U nity Express or Other Cisco Unity Systems Messaging Between Ci s.
8-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco Unity Expr ess or Other Cisco Unity Systems Messaging Between Cis.
8-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco U nity Express or Other Cisco Unity Systems Messaging Between Ci sco Unity Servers in Different Directories Figur e 8-3 No A udio For mat Conv ersions Example 2: Both Cisco Unity Servers Use G.
8-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco Unity Expr ess or Other Cisco Unity Systems Messaging Between Cisco Unity Se rvers in Diffe rent Dire ctories Example 3: One Cisco Unity Server Uses G.
8-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco U nity Express or Other Cisco Unity Systems Messaging Between Cisc.
8-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco Unity Expr ess or Other Cisco Unity Systems Additional Functional.
8-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco U nity Express or Other Cisco Unity Systems Additional Functionali.
8-9 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco Unity Expr ess or Other Cisco Unity Systems Additional Functional.
8-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco U nity Express or Other Cisco Unity Systems Additional Functional.
8-11 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco Unity Expr ess or Other Cisco Unity Systems Additional Functiona.
8-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 8 Using VPIM for Networking with Cisco U nity Express or Other Cisco Unity Systems Additional Functional.
CH A P T E R 9-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 9 Primary Location Settings Overview: Primary Location Settings Each Cisco Unity server has a primary location, which is created during installation and which cann ot be delete d.
9-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 9 Primary Location Settings Primary Location Profile Settings Assigning Dial IDs The primary location prof ile settings contain a Dial ID, which Cisco Unity uses as an identifier for the location.
9-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 9 Primary Location Settings Primary Location Addressin g Option Settings particular location, i f the number entered matches a pr i vate distrib ution lis t ID, the con versation of fers only the pri v ate distrib ution list as a destination.
9-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 9 Primary Location Settings Primary Location A ddressing Option Settings Subscriber Addressing Options Depending on ho w Cisco Unity is set up, subscribers can addr ess messages to other subscribers by spelling the recipien t name or entering a number .
9-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 9 Primary Location Settings Primary Location Addressin g Option Settings of the Network ing Guide for Cisco Un ity Bridge . The Networking Guide for Ci sco Unity Bridg e is av ailable at http://www .
9-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 9 Primary Location Settings Primary Location A ddressing Option Settings the search expand s to subscriber e xtensions in th e global directory .
9-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 9 Primary Location Settings Primary Location Addressin g Option Settings If you ha ve changed the minimum number of digits in location dial IDs, Cisco Unity f irst searches for a matching dial ID accordin g to the minimum that you set.
9-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 9 Primary Location Settings Primary Location A ddressing Option Settings Figur e 9-1 Subscriber A ddressi.
CH A P T E R 10-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 10 Upgrading and Uninstal ling Networking Options Overview This chapter pro vides information on upgrading and uninst alling Cisco Unit y networking options.
10-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 10 Upgradin g and Uninstalling Networking Options Upgrading wi th VPIM Networking Upgrading with VPIM Networking The Acti ve Directory schema must be extended for VPIM Netw orking.
10-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 10 Upgrading an d Uninstalling Netw orking Options Removing VPIM Networking Step 4 Indicate the output f ile name and location , and ho w the data should be formatted.
10-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 10 Upgradin g and Uninstalling Networking Options Uninstalling the Cisco Unity Voice Connector Note If you pre viously ran ConfigMgr .
10-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 10 Upgrading an d Uninstalling Netw orking Options Uninstalling the Ci sco Unity Vo ice Connector Do the procedure that app lies to y our installation: • T o Uninstall the V oice Connector for Exch ange 2000: Cisco Unity 5.
10-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 10 Upgradin g and Uninstalling Networking Options Determining the Vo ice Connector Version The mailbox for the V oice Connector is named “ A vExchangeIVC_<Serv ername>” or “Exchange 2000 V oice Connector (<Servername>).
10-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 10 Upgrading an d Uninstalling Netw orking Options Determining the Voice Conne ctor Version Step 5 In the Item Name box, click Product V ersion to view th e product version in the V alue box.
10-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 10 Upgradin g and Uninstalling Networking Options Determining the Vo ice Connector Version.
CH A P T E R 11-1 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 11 Migrating from SMTP Networking to VPIM Networking Overview This chapter pro vides information on migrating from SMTP Networ king to VPIM Networking for messaging between Cisco Unity servers that access differ ent directories.
11-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 11 Migrating fro m SMTP Networking to VPIM Network ing Task List for Migratin g from SMTP Networking to .
11-3 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 11 Migrating from SMTP Networ king to VPIM Networking Task List for Migrating from SMTP Networking to VPIM Networking If you do not kno w whether you checked th e check box, run the Permissions wizard in report mode.
11-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 11 Migrating fro m SMTP Networking to VPIM Network ing Task List for Migratin g from SMTP Networking to .
11-5 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 11 Migrating from SMTP Networ king to VPIM Networking Task List for Migrating from SMTP Networking to VPIM Networking Step 5 Click Add . Step 6 Record a voice name for the location.
11-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 11 Migrating fro m SMTP Networking to VPIM Network ing Task List for Migratin g from SMTP Networking to .
11-7 Networking Guide for Cisco Unity Release 5.x (With M icrosoft Exchange) OL-13844-01 Chapter 11 Migrating from SMTP Networ king to VPIM Networking Task List for Migrating from SMTP Networking to V.
11-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Chapter 11 Migrating fro m SMTP Networking to VPIM Network ing Task List for Migratin g from SMTP Networking to VPIM Networ king Step 7 Run the Cisco Unity Bulk I mport wizard again with the CSV file t hat you sav ed in Step 6 .
GL-1 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 GLOSSARY A Active Directory The Microsoft W indows directory servi ce that stores information abo ut objects on the network. Acti ve Directory consists of a fo rest, domains, or ganizationa l units, containers, and objects.
Glossary GL-2 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Bridge Networki ng A Cisco Unity networking optio n. Allo ws messaging between Cisco Unity and A vaya Octel or Interchange systems on an Octel anal og network b y using the Cisco Unity Bridge.
Glossar y GL-3 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 dialing domain A dialing domain is a collecti on of Cisco Unity servers that access the same directory and that are integrated w ith the same phone system or phone system netw ork.
Glossary GL-4 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 H home Cisco Unity server When Cisco Unity servers are netw orked via Dig ital Networking, the home Cisco Unit y server is the Cisco Unity serv er on which a subs criber account was created.
Glossar y GL-5 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 N NameNet An A v aya Octel netw orking feature supported by Bri dge Networking that allo ws for the pro pagation of text an d voice names among nodes on the analog Octe l netw ork.
Glossary GL-6 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 P pilot number The phone number that is used to access a Cisco Unity server . For example, subscribers dial a pilot number when loggin g on to Cisco Un ity.
Glossar y GL-7 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 transport event sink A transport e vent sink is code that is acti vated thro ugh a defined trigg er , such as the receipt of a new message. When the V oice Connector is installed, it regist ers a transport e vent sink with the W indows SMTP server .
Glossary GL-8 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 Voice Connector Formerly kno wn as “Internet V oice Connector , ” “IVC, ” or “V oice Gateway .
Glossar y GL-9 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
Glossary GL-10 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
Glossar y GL-11 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
Glossary GL-12 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
Glossar y GL-13 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
Glossary GL-14 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
Glossar y GL-15 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
Glossary GL-16 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01.
IN-1 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 INDEX A Active Directory permissions, setting 2-8 schema, extending for VPIM Networking 7-8 schema extensions, o.
Index IN-2 Networking Guide for Cisco Un ity Re lease 5.x (With Microsoft Exchange) OL-13844-01 live reply 5-33 migrating 5-37 B Bridge networking 6-1 C Cisco Unity Administrator scope 2-20 searching .
Index IN-3 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 concepts 4-11 creating by using Cisco Unity Ad ministrator 4-9 creating by using Cisco Unity Bulk Import w.
Index IN-4 Networking Guide for Cisco Un ity Re lease 5.x (With Microsoft Exchange) OL-13844-01 Trusted Internet subscribers concepts 4-11 issues in cr eating 4-4 U uninstalling AMIS Networking 10-2 V.
Index IN-5 Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) OL-13844-01 appearance in Outlook address book 7-54 call transfer settings 7-61 creating 7-22 creating by using Cisco .
Index IN-6 Networking Guide for Cisco Un ity Re lease 5.x (With Microsoft Exchange) OL-13844-01.
An important point after buying a device Cisco Systems 5.x (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 5.x yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 5.x - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 5.x you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 5.x will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 5.x, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 5.x.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 5.x. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 5.x along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
