Instruction/ maintenance manual of the product 2.5 Cisco Systems
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Corporate Headquarters Cisco S yste ms, Inc . 170 W est Tasma n Drive San Jose , CA 95134 -1706 USA http://ww w.cisco. com Tel: 408 526-400 0 800 55 3-N ETS ( 6387 ) Fax: 408 526- 4100 F A Q and T r oubleshooting Guide for the CiscoWorks Wireless LAN S olution Engine R ele ase 2.
THE SPECIFICA TIONS AND INFORMA TION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTI CE. ALL ST A TEMENTS, INF ORMA TION, AND RECOMMEN D A TIONS I N THIS MANUAL ARE BELIEV ED TO BE ACCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIND, EXPRESS OR IMP LIED.
iii FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine CONTEN TS CHAPTER 1 FAQs and Troubl eshoot ing 1-1 General FAQs and Tr oublesh ooting 1-1 Fault s FAQs and Tr oub.
Contents iv FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine.
C HAPTER 1-1 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine 1 FAQs and Troubleshooting This F A Q and troubleshooting guid e consists of the follo wing sections: .
Chapter 1 FAQs and Troubl eshoot ing General FAQs and Tro ubleshoo ting 1-2 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine • Is T e lnet enabl ed or disab led by defau.
1-3 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting General FAQs and Troubl eshoo ting Q.
Chapter 1 FAQs and Troubl eshoot ing General FAQs and Tro ubleshoo ting 1-4 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Sympto m After th e WLSE reboo ts, the logi n screen appears, fol lowed by an Intern al Server Err or message .
1-5 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting General FAQs and Troubl eshoo ting Sympto m Cannot lo g into the system. Possible Cause Y ou d id not run the setup program to create an initial system configurati on or y ou lost all the user account passwords.
Chapter 1 FAQs and Troubl eshoot ing General FAQs and Tro ubleshoo ting 1-6 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine 5. Enter the follo wing command. Thi s erases the WLSE’ s configu ration, returns the WLSE to facto ry defa ults, and reload s the WLSE.
1-7 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting General FAQs and Troubl eshoo ting If the ping comm and gets a response , the system is co nnected to the network.
Chapter 1 FAQs and Troubl eshoot ing General FAQs and Tro ubleshoo ting 1-8 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine – If connec ting via HTT P , th e IP address was not ap pended with :1741 . – The cli ent sy stem is not configure d.
1-9 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting General FAQs and Troubl eshoo ting For more information on the rel oa d command , see the CLI ap pendix in the User Guid e for the CiscoW orks W ir eless L AN Solutio n Eng ine , Relea se 2.
Chapter 1 FAQs and Troubl eshoot ing General FAQs and Tro ubleshoo ting 1-10 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Sympto m Cannot connect to system with T elnet or T elnet interactio n is slow . Possible Cause – T elnet is disable d or conf igured inc orrectl y .
1-11 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Faul ts FA Qs an d Tro ubles ho oting 4.
Chapter 1 FAQs and Troubl eshoot ing Faults FA Qs and Tro ubleshoo ting 1-12 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Q.
1-13 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Devi ce s FA Qs an d Tr oub lesh ooti ng Sympto m Email f ails to arri ve at its destination. Possible Cause The SMTP serv er is not conf igured properly .
Chapter 1 FAQs and Troubl eshoot ing Devic es FAQs and Trouble shootin g 1-14 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Q. Why is ho stname ( device name), sysContact, and sysL ocation informa tion not update d in the WL SE after I cha nge these pa rameter s on the acc ess point? A.
1-15 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Devi ce s FA Qs an d Tr oub lesh ooti ng Devices Troubl eshooting This se c.
Chapter 1 FAQs and Troubl eshoot ing Devic es FAQs and Trouble shootin g 1-16 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine a. Reset the WLSE system ti me (UTC) u sing CLI c ommands as f ollo ws: Ente r services stop to stop services.
1-17 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Devi ce s FA Qs an d Tr oub lesh ooti ng a. Use the procedur es in the c onfiguration template in structi ons in th e online help or the User Guide fo r the CiscoW orks W ir eless LAN Solution Engine, 2.
Chapter 1 FAQs and Troubl eshoot ing Devic es FAQs and Trouble shootin g 1-18 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Sympto m Access p oints are plac ed in Misconfigur ed Devices g roup even thoug h they have been configured w ith the co rrect ISO vi ews.
1-19 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Confi gurat ion FAQs and Tr oubl esho otin g Possible Cause If there ar e also SNMP time outs on the netw ork, in ventory jobs will take muc h longer .
Chapter 1 FAQs and Troubl eshoot ing Configu ration FAQs and Troubl eshootin g 1-20 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine • If I ma ke ch anges to the st artu.
1-21 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Confi gurat ion FAQs and Tr oubl esho otin g – HTTP cred entials for the de vice (wit h admin and f irmw are priv ile ges on the access point) must match those entere d on the WLSE HTTP dev ice crede ntials scre en.
Chapter 1 FAQs and Troubl eshoot ing Configu ration FAQs and Troubl eshootin g 1-22 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Q. What is star tup configurat ion? Startu p configuration i s used rig ht after a device (a ccess point ) reboots.
1-23 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Confi gurat ion FAQs and Tr oubl esho otin g Sympto m HTTP con f igura tion jobs ar e picking up the wrong tem plate.
Chapter 1 FAQs and Troubl eshoot ing Firmwa re FAQs and Tr oublesho oting 1-24 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Firmware FAQs and Troubleshooting • Firmw.
1-25 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Firm ware FAQ s and Troub lesh ooti ng Note Both username and pa ssword in the device credent ials are case sensiti ve. • SNMP i s valid for version s 11.
Chapter 1 FAQs and Troubl eshoot ing Firmwa re FAQs and Tr oublesho oting 1-26 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Q. Can I gi v e a f irmw are job a na me that is use d for a conf igurat ion or radio manageme nt job? A.
1-27 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Firm ware FAQ s and Troub lesh ooti ng b. Set the time in local b ro wser tim e, select Administration > Appliance > T ime/NTP/Nam e.
Chapter 1 FAQs and Troubl eshoot ing Firmwa re FAQs and Tr oublesho oting 1-28 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Sympto m An SNMP job fails. Possible Cause The read c ommunity stri ng does not have suf ficient permissio ns.
1-29 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Firm ware FAQ s and Troub lesh ooti ng Note Do not ma ke this v alue extremely high. It is advisable to keep thi s v alue to somethin g slightly higher th an the actual reboot t ime of th e slo west acces s point.
Chapter 1 FAQs and Troubl eshoot ing Firmwa re FAQs and Tr oublesho oting 1-30 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Sympto m When download ing firmwa re fr om C isco.c om, an error mes sage about crypto graphy perm issions appe ars.
1-31 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Firm ware FAQ s and Troub lesh ooti ng Sympto m After c on version t o IOS, the nat i ve VLAN information is n ot corr ect.
Chapter 1 FAQs and Troubl eshoot ing Reports FA Qs and Trou bleshoot ing 1-32 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Reports FAQs and Troubleshootin g • Reports F A Q , page 1 -32 • Reports T roubleshoo ting, page 1-32 Reports FAQ Q.
1-33 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Repor ts FAQs and Tr oub lesh ootin g Sympto m The T op N Busiest Clients report and the Client Statistic s report display 0 (zero) value s.
Chapter 1 FAQs and Troubl eshoot ing Reports FA Qs and Trou bleshoot ing 1-34 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Sympto m The access point da ta in the Historica l Associations report is not accur ate.
1-35 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Repor ts FAQs and Tr oub lesh ootin g Sympto m After running a job, the update d data does not a ppear in a rep ort.
Chapter 1 FAQs and Troubl eshoot ing Radio Man ager FAQ s and Troubl eshooting 1-36 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Sympto m No VLAN information is displaye d for IOS access points. Possible Cause WEP ke ys have not been configured in each VLA N.
1-37 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Radio Mana ger FAQs and Tr oubl esho otin g • In the Assis ted Site Surv .
Chapter 1 FAQs and Troubl eshoot ing Radio Man ager FAQ s and Troubl eshooting 1-38 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine A.
1-39 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Radio Mana ger FAQs and Tr oubl esho otin g De vice Discove ry in the online help or the User Guide for th e CiscoW orks W ir eless LAN Solution Engine , 2.
Chapter 1 FAQs and Troubl eshoot ing Radio Man ager FAQ s and Troubl eshooting 1-40 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine – Make sure the devices have the correct setu p for WDS. Also verify that WDS is authenticated to WLSE and that WDS has an IP address pointing to WLSE.
1-41 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Radio Mana ger FAQs and Tr oubl esho otin g Q. Ho w long should the Constrain ts and Goals calculation step take in the Assisted Site Surv ey W izard? A.
Chapter 1 FAQs and Troubl eshoot ing Radio Man ager FAQ s and Troubl eshooting 1-42 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Radio Man ager Troublesho oting • WDS has been set u p on the AP an d WLSE, b ut WDS isn't authentic ating with WLSE.
1-43 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Adm ini strat ion FAQs and Troub lesh oot ing Sympto m My clients are not be ing authentic ated through WDS. Possible Cause Y ou have not c reated a server group on the WDS APs f or client auth enticatio n.
Chapter 1 FAQs and Troubl eshoot ing Admini stratio n FAQs and Tro ubleshoo ting 1-44 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Administra tion Trou blesho oting Th.
1-45 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 1 FAQs a nd Troubles hooting Adm ini strat ion FAQs and Troub lesh oot ing Sympto m When usi ng Inter net Expl orer 6 .
Chapter 1 FAQs and Troubl eshoot ing Admini stratio n FAQs and Tro ubleshoo ting 1-46 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine.
C HAPTER 2-1 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine 2 Fault Descriptions This section pro vides the follo wing information on the faults displayed in Fa u l t s > D i s p l a y Fa u l t s . The follo wing information is p rov ided: • Fau lt—The f ault a s it ap pears i n the Display F aults table.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-2 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Access Point Faults T able 2-1 Access P o int F aults Fault Descri.
2-3 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults AP is not registered with an y WDS IOS The m anaged I OS access point is not regi stered wi th an y WDS. For Radio M anager functionality to work, all IO S access points must re gist er wi th a WDS.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-4 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Client associat ion rate is Degra ded number p er minut e Non-IOS and IO S The fault thre shold set for the d egr aded state h as been exce eded.
2-5 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults Cli ent au then tic ation error r ate is Over loaded nu mber per m inute Non-IOS and IO S The fault thre shold set for th e overload ed s tat e has been e xceeded.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-6 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Duplic ate IP is found Non-I OS and IO S W LSE d is cove ry detect s a s econd de vice with the same IP address in the netw ork.
2-7 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults EAP per SSID is disa bled Non-IOS and IO S EAP per SSID has been disa bled on the access p oint.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-8 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Firm ware versio n policy violat ion ( versio n numb er ) Non-IOS and IO S The w rong version number for p olic y checkin g has been entered.
2-9 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults HotSta ndBy is active Non-I OS and IO S The acces s point that is configured for ho t standby has become ac tive.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-10 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine F or IOS access points: 1. Chec k the prim ary acces s point, the Ethern et port, or the Radio po rt to s ee why the hot standby access point has been acti vated.
2-11 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults HTTP acce ss is enabled Non-IOS HTTP has been enabled o n the access point. Wh en th is fau lt i s cleare d, t he following message disp la ys: HTT P access is dis abled.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-12 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Packet Erro r is in is in Over loaded s tate ( error rate %) Non-IOS and IO S The fault thre shold set for th e overload ed s tat e has been e xceeded.
2-13 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults PSPF is disabled Non-IOS The PSPF port has been disabl ed.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-14 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Retr y Count rate is Over loaded nu mber per m inute Non-IOS and IO S The fault thre shold set for th e overload ed s tat e has been e xceeded.
2-15 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults SNM P que ry rece ived authoriza tion error respons e Non-I OS The access point's user co mmunity strings do no t hav e Admin, Iden t, Firmware, SNM P pri vile ges .
Chapt er 2 Fault Descri ptions Access Po int Faults 2-16 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine SSID policy viola tion SSID assigned to the access poin t Non-IOS and IO S The SSID entered in the WLSE is dif feren t from the SSID assigne d to the access p oint.
2-17 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults T elnet access is enabled Non-I OS T elne t has been enabled o n the access point.
Chapt er 2 Fault Descri ptions Access Po int Faults 2-18 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine WDS appear s do wn. IOS The WLSE f ailed to rece ive “keep acti ve” messa ges from t he WDS. This ha ppens whe n the WDS is do wn or when the network is do wn.
2-19 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Access Point Faults WEP key length policy violat ion Non-IOS and IO S The WEP ke y length setting has been vi olated . When this fau lt has been cl eared, the following message disp la ys: W EP ke y length is OK.
Chapt er 2 Fault Descri ptions WLSE Fault 2-20 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine WLSE Fault AAA Server Faults T able 2-2 WLSE F ault Fault Description Explanation Related Setting Recommended Action Dot1 1mib view is not ena bled on some Acc ess Points.
2-21 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s AAA Server Faul ts EAP-MD5 s erv er is not av ailable EAP-MD5 The E AP-MD5 s erv er is not av ailable.
Chapt er 2 Fault Descri ptions AAA Se rver Fa ults 2-22 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine LEAP s erv er i s not av ailable LEAP The LEAP s erv er is not av ailable. This ca n be caused if you have enabled this policy and you are using a no n-Cisco client with EAP .
2-23 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s AAA Server Faul ts PEAP server is not av ailable PEAP The PEAP server is not av ailable.
Chapt er 2 Fault Descri ptions AAA Se rver Fa ults 2-24 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Radi us serv er is Degr aded PEAP The fault thre shold set fo r the de grade d state h as been exce eded. Wh en th is fau lt ha s been cl eared, the following message disp la ys: R adiu s serv er is OK .
2-25 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Switch Faults Switch Faults T able 2-4 Switc h Fau lts Fault Description Explanat.
Chapt er 2 Fault Descri ptions Switch F aults 2-26 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Port could not agre e with othe r end on duplex m ode The port could not agree wit h the f ar end on port dup lex, and is in di sagree(3 ) mod e.
2-27 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Chapter 2 Faul t Description s Switch Faults Swit ch P ort ba ndwidth utilization is De graded ( utilization %) The fault thre shold set fo r the de grade d state h as been exce eded.
Chapt er 2 Fault Descri ptions Router Fa ult 2-28 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine Router Fault T able 2-5 Router F ault Fault Description Explanation Related Setting Recommended Action Device was not reachable via S NMP The SNM P Agent on the switch is down.
IN- 1 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine INDE X A AAA serv er fault descriptio ns 2-20 acces s poi nt acce ssing thr ough WLSE, troublesh ooting 1-4 AP .
Index IN-2 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine date and tim e incorre ct 1-9 device cred entia ls, Te lnet /SSH 1-19 device name, upd ates to 1-14 Devi ces ta.
IN- 3 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Index G groups Miscon figured D evices group 1-16 I inventor y effec ts on traffic an d performa nce 1-18 extra.
Index IN-4 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine radio scan sl ow 1-40 Recall button 1-40 Use Old Ra dio Sc an Dat a disabl ed 1-39 FAQs 1-36 inventor ies run b.
IN- 5 FAQ and Trou bleshoo ting Guide for the C iscoWorks W ireless LAN Sol ution Engine Index U users authenti cation failur e 1-44 not listed in UI 1-44 passwo rd creat ed in CLI not ac cepted 1-45 .
Index IN-6 FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine.
An important point after buying a device Cisco Systems 2.5 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 2.5 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 2.5 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 2.5 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 2.5 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 2.5, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 2.5.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 2.5. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 2.5 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
