Instruction/ maintenance manual of the product ER-A242 Sharp
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ELECTRONIC CASH REGISTER INSTRUCTION MANUAL ER-A242 MODEL A242_0_Cover 06.1.10 5:10 PM Page 3.
FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
1 English INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A242. Please read this manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference.
CONTENTS INTRODUCTION ............................................................................................................................................1 IMPORTANT .............................................................................
BASIC FUNCTION PROGRAMMING (For Quick Start) ............................................................................27 1 Date and Time Programming ...................................................................................................
4 P ARTS AND THEIR FUNCTIONS Front view Rear view External View 1 The printer is one station type thermal printer, therefore it does not require any type of ink ribbon or cartridge. Lift the rear of the printer cover to remove. To re-install, hook the pawls on the cabinet and close.
5 The mode switch can be operated by inserting one of the two supplied mode keys - manager (MA) and operator (OP) keys. These keys can be inserted or removed only in the “REG” or “OFF” position. The mode switch has these settings: OFF: This mode locks all register operations.
6 This key locks and unlocks the drawer. To lock it, turn 90 degrees counterclockwise. To unlock it, turn 90 degrees clockwise. Drawer Lock Key 6 Operator display Customer display (Pop-up type) Amount: Appears in the far-right eight (max.) positions. When the amount is negative, the minus symbol “-” appears before the amount.
7 GETTING ST ARTED Please follow the procedure shown below. The batteries are not installed and the power is OFF. Three new “AA” batteries must be installed in the cash register to prevent the data and user-programmed settings from being erased from the memory, when the AC cord is accidentally disconnected or in case of power failure.
8 3. Insert three new “AA” batteries as illustrated at the right. When the batteries are properly installed “ ” on the display will disappear. 4. Close the battery compartment cover. Be sure to observe precautions shown on page 1 when handling batteries.
9 4. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure securely you push down the center of the wing part of the arm as illustrated at the right. The paper will be fed automatically.
10 Now you are ready for sales registration. Starting sales entries 7 While the cash register is pre-programmed so it can be used with minimal setup, it does provide you with optional functions. Before you start programming, please read through the sales operations section to understand optional functions.
11 OVER VIEW OF FLOW OF DAIL Y SALES ENTRIES Things to do before you start sales entries: • Make sure the power cord is securely inserted into the AC outlet. • Turn the mode switch to OP X/Z position, and check if time is correctly set. • Replace the drawer, if removed for safety.
12 BASIC SALES ENTR Y Listed below is a basic sales entry example when selling department items by cash. For operation details, please refer to each section. Mode switch setting 1. Turn the mode switch to the REG position. Clerk assignment 2. Enter your clerk code.
13 Clerk assignment Prior to any item entries, clerks must enter their clerk codes into the register. However, the code entry may not be necessary when the same clerk handles the next transaction.
14 Single item entries Department entries The cash register provides a maximum of 99 departments for a merchandise classification. Group attributes, such as taxable status, are applied on items when they are entered to the departments.
15 Repeat entries You can use this function for entering a sale of two or more of the same items. Repeat pressing a department key, d key or p key as shown on key operation example. Multiplication entries When you sell a large quantity of items, it is convenient to use the multiplication entry method.
16 Split pricing entries This function is practical when the customer wants to purchase items normally sold in bulk. To realize this function, you must change the programmed setting. Refer to “Various Function Selection Programming 1” (job code 70) for programming details.
17 Single item cash sale (SICS) entry • This function is useful when a sale is for only one item and is for cash. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or subdepartments.
18 Check tendering Cash or check sale that does not require entry Enter items and press the A key if it is a cash sale or press the C if it is a check sale. Your register will display the total sale amount. Charge (credit) sale Enter items and press the charge key ( c ).
19 Automatic tax When the register is programmed with a tax rate (or tax table) and the tax status of an individual department is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU.
20 T ax status shift The machine allows you to shift the programmed tax status of each department or the PLU key by pressing the T and/or U keys before those keys. After each entry is completed, the programmed tax status of each key is resumed. Example: Selling the following items for cash with their programmed tax status reversed • One $13.
21 OPTIONAL FEA TURES Discount and premium entries using the percent key The percent key is used to apply a manually entered or preset discount or premium percent rate to individual items or to a merchandise subtotal. In the default setting, you can manually enter a discount percent rate to both individual items and merchandise subtotal.
22 Discount for the merchandise subtotal Discount for item entries Refund entries For departments 1 to 16, enter the refund amount and press the f key, and then press the corresponding department key .
23 Currency conversion The register allows payment entries in a foreign currency (only cash payment is available). Pressing the V key creates a subtotal in the foreign currency.
24 Received-on Account and Paid-out Entries When you receive on account from a customer or when you pay an amount to a vendor, it is a good idea to use the r key or the R key respectively. For the received-on-account (RA) entry, enter the amount, and press the r key.
25 CORRECTION If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( % and & ), discount ( - ) or refund, you can void this entry by pressing the v key immediately after the incorrect entry.
26 You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. This function does not work when more than 30 items have been entered. Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided.
27 PRIOR T O PROGRAMMING Before starting sales entries, you must first program necessary items so that the cash register suits your sales manner. In this manual, there are three sections, BASIC FUNCTI.
28 T ime For setting the time, enter the time in 4 digits using the 24-hour format. For example, when the time is set to 2:30 AM, enter 230; and when it is set to 2:30 PM, enter 1430. In the display, current time is displayed in 12-hour format. For AM time, “ ” and for PM time “ ” will appear in the rightmost position with the current time.
29 Example: Programming the tax rate 4% as tax rate 2 with tax exempt as 12¢ • If you make an incorrect entry before pressing the third @ key in programming a tax rate, cancel it with the l key. • You do not need to enter the trailing zeros of the tax rate (after the decimal point), but you do need to enter the decimal for fractions.
30 The first figure to be entered depends upon whether the difference between a minimum breakpoint to be entered and the preceding minimum breakpoint is not less than $1.00 or more than 99¢. When the difference is not less than $1.00, enter “1,” and when it is not more than 99¢, enter “0” or nothing.
31 • If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following manner. When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount.
32 AUXILIAR Y FUNCTION PROGRAMMING Merchandise can be classified into a maximum of 99 departments. Items sold with use of the department keys can later be printed on a report that shows the quantities sold and sales amounts classified by department. The data is useful for making purchasing decisions and other store operations.
33 Example: Programming department 2 as taxable 1, SICS, negative department, entry digit limit - 7 digits, and allowing open & preset entry. (ABCDEFGH: 00011173) Preset unit price To program another department, start from the beginning without pressing the A key.
34 Unit price and associated department assignment *2: 1 through 1200 (Depending on the EJ memory size setting, up to 200) *3: For a subdepartment, set the limit amount of unit price entry. To program the following PLU, start from entering a unit price or an associated department code without pressing the A key.
35 The cash register provides miscellaneous keys such as % , & , - , f , r , R , V , t , C , c and A . While the cash register is pre-programmed so you can use these keys, you must set a currency conversion rate to use V key. You can also program these keys for more convenient use.
36 Amount for - Percent rate limitation for % and & • Percent entries that exceed the upper limit may be overridden in the MGR mode. • 10.00% can be entered as 10 or 10P00 .
37 *: Item: Selection: Entry: A Tax 4 status Taxable 1 Non-taxable* 0 B Tax 3 status Taxable 1 Non-taxable* 0 C Tax 2 status Taxable 1 Non-taxable* 0 D Tax 1 status Taxable 1 Non-taxable* 0 E +/- sign.
38 Entry digit limit for r , R and t • For rR , enter 0 to 9 (digits), and for t (manual tax), enter 0 to 7 (digits). By default, 9 for r and R and 7 for t are set. Entry digit limit is in effect for REG mode operation but can be overridden in the MGR mode.
39 The register allows you to program the text for clerk names, department item names, PLU/subdepartment item names, and so on, if necessary. There are two ways for programming text: using character keys on the keyboard or entering character codes with numeric keys on the keyboard.
40 Alphanumeric character code table *(DC): Double-size character code : The shaded character cannot be displayed (displayed as space). The character “!!” (code 128) cannot be displayed (displayed as “!”).
41 Department text *To program departments 17 through 32, press the department shift key. PLU text (item label) Function text * Function no.: See “List of function texts” shown on the following page. Text programmed for PLU code 1 s 2 P 1 p MELON s A (Programming MELON to PLU1) Print Key operation example Text programmed for dept.
42 List of function texts • The items marked with “ * ” are for Canada only. • The function no. 53 “Exempt VAT” is only effective for the Canadian tax system (2 GST, VAT type).
43 Clerk names Logo messages The register can print programmed messages on every receipt. On the standard model, the graphic logo is printed on the receipt. If you want to print logo messages, please change the logo message print format. (See page 51 for the programming details.
44 To print the logo message “THANK YOU” using double sized characters and centering on the third line. A 6-line logo message is preprogrammed when shipped.
45 Consecutive numbers The cash register provides the electronic journal (EJ) function. By default, a maximum of 2000 lines can be stored in memory. If you want to store more journal data, you can expand to a maximum of 3000 lines, although the maximum number of PLUs is decreased to 200 codes because the memory is shared with PLU settings.
46 Function parameters for EJ * Item: Selection: Entry: A Always enter 0. (Fixed position) 0 B Always enter 0. (Fixed position) 0 C Temporary EJ printing during a transaction Disallow 0 Allow* 1 D EJ .
47 The cash register provides various detailed functions listed below. • Function selection for miscellaneous keys • Print format • Receipt print format • Function selection for tax • Others For this programming, job code entry style is applied.
48 Print format Job code: 6 * Item: Selection: Entry: A Printing style Use the printer for journal printing 0 Use the printer for receipt printing* 1 B Receipt print format Total 0 Detailed* 1 C Time .
49 Other programming Job code: 61 * Item: Selection: Entry: A Always enter 0. (Fixed position) 0 B Always enter 0. (Fixed position) 0 C Minus dept. and PLU/subdept.
50 Job code: 70 * Item: Selection: Entry: A Split pricing counting Quantity* 0 Package 1 B Multiplication/split pricing entry availability Allow multiplication entry only* 0 Allow both of multiplication and split pricing 1 C Always enter 0. (Fixed position) 0 D Always enter 0.
51 The cash register provides various options so you can use the register to suit your sales needs. In this section, you can program the following features (parameters within parentheses indicates def.
52 RS-232C interface (1) RS-232C terminal number Default: 1 (2) RS-232C transmission form * Item: Selection: Entry: A Transmission line form Half duplex system 1 Full duplex system* 0 (3) RS-232C baud rate * Item: Selection: Entry: A Always enter 0.
53 Thermal printer density * 50 is the default setting. To make the print darker, set a larger number, and to make the print lighter, set a smaller number.
54 AUTO key programming — Automatic sequence key — If you program frequently performed transactions or report sequences for the a key, you can recall those transactions and/or reports simply by pressing the a key in key operations. Programming for a ; entering a PLU 2 item (programmed unit price: 1.
55 Mode Dept. code Dept. text Function no.& its text Dept. unit price w/sign Dept. function Minus department Function parametrs (F-H) Function parametrs (F-H) Discount amt.
56 2 Programming report 2 Job code A to H from the left Training clerk specification Language selection EJ memory type * Job code #63, 64, 65, 67, 69, 71, 72, 76, 77, 85, 87 and 95 are fixed settings, for which you cannot change the settings.
57 READING (X) AND RESETTING (Z) OF SALES T OT ALS • Use the reading function (X) when you need to take a reading of sales information entered since the last reset. You can take this reading any number of times. It does not affect the register’s memory.
58 Full sales report • Sample report *1: When you take X1 report, “X1” is printed. *2: Printed in the Z1 report only. *3: When the Canadian tax system is selected, the following is printed here.
59 Full sales report • Sample report The subsequent printouts are the same in format as in the X1/Z1 full sales report. *1: When you take X2 report, “X2” is printed.
60 EJ REPORT READING AND RESETTING The cash register provides an electronic journal (EJ) function. This function is intended to record the journal data in a memory instead of journal paper, and print the data as an EJ report. The register records the journal data in REG, PGM, VOID, X1/Z1 and X2/Z2 modes.
61 OVERRIDE ENTRIES Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode. On this example, the register has been programmed not to allow discounts entries over $1.00. REG-mode 1500 # entries 250 - .
62 OPERA T OR MAINTENANCE When power is lost, the machine retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry, the machine returns to normal operation after power recovery.
63 This cash register displays a low battery symbol ( ) when the batteries are low, and displays a no battery symbol ( ) when batteries are extremely low or batteries are not installed. When the low battery symbol is displayed, replace the batteries with new ones as soon as possible.
64 Removing the paper roll When a red dye appears on the paper roll, it is time to replace it. Replace the paper roll with a new one. If you plan on not using the register for an extended period of time, remove the paper roll, and store it in an appropriate place.
65 6. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure securely you push down the center of the wing part of the arm as illustrated at the left. The paper will be fed automatically.
66 Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself. Never touch the print head immediately after printing, as the head may still be hot. 1. Remove the printer cover. 2. Lift up the print roller release lever to unlock the print roller arm, and open the print roller arm.
67 The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.
68 SPECIFICA TIONS Model: ER-A242 Dimensions: 16.6 (W) x 16.9 (D) x 11.7 (H) in. (421 (W) x 429 (D) x 297 (H) mm) Weight: 28.0 Ib (12.7 kg) Power source: 120V AC ± 10%, 60 Hz Power consumption: Stand-by 7.7 W Operating 30 W (max.) Working temperature: 32 °F to 104 °F (0 °C to 40 °C) Electronics: LSI (CPU) etc.
NOTICE BE SURE TO ASK YOUR AUTHORIZED SHARP DEALER ABOUT THE WARRANTY THAT YOUR SELLING DEALER EXTENDS TO YOU. In order to assure you, the end-user, of warranty protection, Sharp extends a limited war.
SHARP ELECTRONICS CORPORATION SHARP CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 1-800-BE-SHARP http://www.sharpusa.com Printed in China KS(TINSE2561RCZZ) ➀ A242_0_Cover 06.
An important point after buying a device Sharp ER-A242 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sharp ER-A242 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sharp ER-A242 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sharp ER-A242 you will learn all the available features of the product, as well as information on its operation. The information that you get Sharp ER-A242 will certainly help you make a decision on the purchase.
If you already are a holder of Sharp ER-A242, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sharp ER-A242.
However, one of the most important roles played by the user manual is to help in solving problems with Sharp ER-A242. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sharp ER-A242 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
