Instruction/ maintenance manual of the product VK-64 Canon
Go to page of 282
V er. 1. 3 Ver. 1.3 N e tw o rk Vi deo R eco r der VK - K K 64 / 4 4 VK - K K 1 6 Network Camera Recordin g and Monitorin g S y ste m A d m i n is tr a t o r' s M a n ual.
2 Thank you for purchasing Network Video Recorder VK-64 v1.3 (hereafter referred to as “ VK-64 ”), a network video recording and monitoring system. VK-64 is a network video recording and monitoring system and consists of the Storage Server and Viewer .
Purpose of This Man ual 3 This manual is written for the System Administrator deploying the VK-64/VK-16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.
4 Intr oduction Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 About Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Before Starting Operations with VK-64/VK-16 <Important> .
5 Setting the Settings T ab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Displaying Setting Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 How to configure the Settings Tab . . . . . . . . . . .
6 Deleting the Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Registering Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Storing the Camera Server (by Search) . . . . . . . . . . . .
Contents 7 Viewer Settings window - Audio Transmission Settings . . . . . . . . . . . . . . .159 Viewer Settings window - Configure Focus Settings . . . . . . . . . . . . . . . . . .159 Viewer Settings window - Edit Event Notifications . . . . . . . .
Contents 8 Displaying the Live Events Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Overview of Alert Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Searching Events . . . . . . . . . . . .
Contents 9 When You Have the Released Version . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 When You Do Not Have the Released Version 1.3 . . . . . . . . . . . . . . . . . . .232 Procedure f or Restoring Pre vious V ersion . . . . . . . .
10 About Documents VK-64/VK-16 comes with three manuals including this document. Setting Manual Read this manual when setting the Storage Server. Viewer Manual Read this manual when using the VK Viewer functions.
11 Bef or e Star ting Oper ations with VK-64/VK-16 <Important> It is recommended that you perform tests under actual conditions before starting operations.
12.
Chapter 1 System Ov er vie w.
Chapter Ov ervie w 14 This chapter provides preliminary information you should know before using the VK-64/VK- 16 and explains the operating environment and basic concept you need to understand to design your system. ● Preparation Flow The following explains the flow from setting up the VK-64/VK-16 to starting the operation.
Chapter Overview 15 1 System Overview.
The following explains the flow from setting up the VK-64/VK-16 to starting the operation. The first step is to set up your Camera Servers. Refer to your Camera Server manuals for connection details. Pr eparation Flo w 16 Install the Storage Server and Viewer 2 The Storage Server and Viewer can be installed on one PC.
Prepar ation Flo w 1 System Overview 17 Monitor live video and play back recorded events in the Viewer application. From the Viewer you can customize the Viewing Area and save Layouts. Configure Recording Settings 3 Create and save Vie wer La y outs 4 Register Camera Servers and Storage Servers and set up recording schedules.
System Operation Ov er vie w 18 ● VK-64/VK-16 is a software to view and record video images distributed from the VB150/VB101 or a network camera VB-C300/VB-C300/VB-C50FSi/VB-C50Fi/VB- C10/VB-C10R (hereafter referred to as “ camera server ”). VK-64/VK-16 supports up to 64 camera servers via an IP network (e.
19 1 System Overview.
Comm unication Mechanism of VK-64/VK-16 20 The following explains the communication mechanism of the VK-64/VK-16, using a typical system configuration. T ypical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN.
Comm unication Mechanism of VK-64/VK-16 1 System Overview 21 ■ Application T ypes and Functions Application Function Storage Server Stores recorded information for later retrieval. Viewer Lets users view recorded information, monitor live video and acknowledge/search events.
Operating En vir onment 22 Suppor ted Camera Servers The table below lists the Camera Servers that are supported by VK-64/VK-16. This information is correct as of January 2007. For the latest information, please refer to our WebView Product web page:canon.
Operating En vironment 1 System Overview 23 System En vironment This information is correct as of January 2007. For the latest information, please refer to our WebView Product web page: canon.
Notes on Operating En vir onment 24 Note on Windows XP SP2 If your Storage Server is not installed on the same PC as your Viewer, you will need to change your Windows firewall settings for the Storage Server on the PC with Windows XP SP2. * The following setting is not required if you are installing the Storage Server and Viewer on one PC.
Notes on Operating En vironment 25 1 System Overview Note on Windows Server 2003 The default security level of Windows Server 2003 Standard Edition (SP1) and Windows Server 2003 R2 Standard Edition for the Internet or intranet sites in Internet Explorer is “High”.
System Design Concept 26 System Configuration ● When Viewing and Recor ding with one PC Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration according to “Server Sizing Concept” ( ➝ P.
System Design Concept 27 1 System Overview ● When using multiple Stora ge Servers and Viewer s One or more Storage Servers can be used on a network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, a Master Storage Server ( ➝ P.
System Design Concept 28 When using m ultiple Storage Servers If multiple Storage Servers are being used, you should decide which one is the Master Storage Server.
System Design Concept 29 1 System Overview Server Sizing Concept Determine your server configuration (components and the number of units) depending on 1) required hard disk capacity and 2) video data quantity per second.
System Design Concept 30 ● Determining Hard Disk Capacity Determine the hard disk capacity as follows. Determine the required number of Camera Servers and video resolution. Determine the quality of each Camera Server. Higher quality causes larger data per frame.
System Design Concept 31 1 System Overview Resolution Quality Small (160x120) Medium (320x240) High (640x480) 30 3.8 11.1 36.4 40 4.4 13.3 43.4 50 5.0 15.1 49.2 70 6.6 20.3 67.0 80 8.1 25.4 85.5 90 11.8 37.3 128.0 (values are in KB) Example of frame sizes with VB-C50i* This is true for the VB-C50i and VB-C50FSi.
System Design Concept 32 Sensor Event Recor ding and Motion Detection Recor ding Concept ● Notes on Sensor Event Recording and Motion Detection Recor ding When an event such as sensor input or motion detection occurs, it will be stored in the Storage Server as an operation record.
System Design Concept 33 1 System Overview Storage Server P erf ormance <Case 1> Camera Servers: 24 VB-C50i Resolution: High (640 x 480) Quality: 50 Frame Rate: 10 fps [Recording] Example of Storage Server PC specifications CPU: Pentium 4 3GHz Memory: 1GB HDD: Please refer to “Disk Space Management <Important>” ( ➝ P.
System Design Concept 34 ● Notes on Storage Server Deployment It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of deployment.
System Design Concept 35 1 System Overview Use the following example for reference when selecting the PC where the Viewer should be installed. Use the Windows XP Professional SP2 for the operating system.
36.
Chapter 2 Installation.
Chapter Ov ervie w 38 This chapter explains how to install VK-64/VK-16. When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 will be created on the desktop. Setting up the Camera Servers 1 Install the Storage Server and Viewer 2 Before beginning installation, read Chapter 1 and “Preparation and Precautions” ( ➝ P.
Installation Pr ocedur es 39 Star ting up the Installer Insert the Network Video Recorder installation disc into your CD drive. The Welcome screen appears. Click Next to continue. If the installer does not automatically load, open the CD directory in Explorer and browse to locate Setup.
40 Installation Procedur es Depending on your License Key, you will be presented with one or both of the following applications shown below: Viewer Storage Server It is recommended to keep the install to: path as is. Click Change... to choose another installation path if necessary.
41 Installation Procedur es 2 Installation Upgrading fr om V ersion 1.0, 1.1, and 1.2 If you upgrade the Viewer from an older version, all the settings are taken over to the new version and video data recorded with older version can be played back with Version 1.
42 Installation Procedur es ● Stop other applications You must stop other applications including anti-virus program before starting installation..
Chapter 3 Stor ag e Serv er Conf igur ation Refer ence.
Chapter Ov ervie w 44 The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server. Use the Storage Server Configuration dialog to set the Storage Server.
45 3 Storage Server Configuration Reference Storag e Serv er Conf iguration Dialog Star t-Up Method Screen Configuration The Storage Server Configuration dialog has the following four tabs.
Sto rage Server Configuration Dialog 46 ● Settings T ab The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server Name Proxy Server Recording options Enter a name for your Storage Server.
Storage Server Configuration Reference Sto rage Server Configuration Dialog 47 3 ● Events T ab You can set the Storage Server to send an e-mail to the user when an event has occurred. The Storage Server Configuration dialog, Events tab allows you to configure: E-mails are sent according to the priorities set in the Events tab.
Sto rage Server Configuration Dialog 48 ● Event Notification T ab The Storage Server Configuration dialog, Event Notification tab allows you to configure. E-mails are sent according to the priorities set in the Events tab. Example event notification e-mail An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000.
Sto rage Server Configuration Dialog 49 3 Storage Server Configuration Reference ● User Management T ab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges.
Setting the Settings T ab 50 The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server Displa ying Settings T ab Double-click the Storage Server Configuration desktop icon.
Storage Server Configuration Reference Setting the Settings T ab 51 3 ● Enter the Storage Server Pro xy Address If the Storage Server needs to access Camera Servers outside the LAN, you may need to configure proxy settings. * See “When using a proxy server” ( ➝ P.
Setting the Settings T ab 52 ● Select Disk Drive Settings Drive - Select the disk drive to configure, from the drop-down menu. Maximum disk space used - Check the box and enter a value in Megabytes (MB) or Gigabytes (GB), for example, “50”. This establishes the maximum disk space used for all video files on the specified drive.
To add a network drive... Click Add Network Drive . The Add Network Drive dialog appears. Select a drive to add as a network drive and enter a path assigned to the drive. You can also enter a path automatically by selecting a folder. When selecting a folder with Browse.
54 Setting the Settings T ab About Network Drive VK-64/VK-16 can record videos on a drive on the network. The drive type is shown at the head of the Drive drop-down menu as “Internal disk: local, Network drive: network”.
55 3 Storage Server Configuration Reference Setting the Settings T ab ● Start or Stop the Storage Ser ver Pr ogram Click Stop Storage Server to stop the Storage Server.
56 Setting the Settings T ab Message ● When y ou have c hanged items affecting recor ding settings: When you click Apply or End , the following message will appear. “Item affecting recording setting has been changed. To see how setting is affected, use Recording Setting Summary Display in the Recording Schedules window of the Viewer.
57 3 Storage Server Configuration Reference Logon As Service Privileg e When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before c onfiguring the logon settings.
58 Disk Space Manag ement <Impor tant> Disk Space Management Level The Storage Server monitors the remaining disk space and takes a measure according to the current level.
59 3 Storage Server Configuration Reference Disk Space Manag ement <Important> ● In case of Threshold Level calculation le vel The Storage Server continues recording video; however, it starts deleting the video files from the oldest ones, and generates an event.
60 Disk Space Manag ement <Important> Low Disk Space W arning Le vel Calculation Method The Low Disk Space Warning Level occurs when the Storage Server satisfies the condition 1) or 2) below.
61 3 Storage Server Configuration Reference Disk Space Manag ement <Important> Limit Level Calculation Method The Limit Level occurs when the Storage Server satisfies the condition 1) or 2) below.
62 Setting the Ev ents T ab The Storage Server Configuration dialog, Events tab allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent according to the priorities set in the Events tab. How to Displa y the Events T ab Double-click the Storage Server Configuration desktop icon.
63 3 Storage Server Configuration Reference Setting the Events T ab How to Set the Events T ab ● Set the Event Priority Select the priority for the event from the Priority drop-down menu.
64 Setting the Ev ent Notif ication T ab The Storage Server Configuration dialog, Event Notification tab allows you to configure. Configure the e-mail notification settings according to the priorities set in the Events tab. How to Displa y the Event Notification T ab Double-click the Storage Server Configuration desktop icon.
65 3 Storage Server Configuration Reference Setting the Event Notification T ab Enter the host name or IP address of the SMTP server in SMTP Server and port number in Port .
66 Setting the User Manag ement T ab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. How to Displa y the User Management T ab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed.
67 3 Storage Server Configuration Reference Setting the User Manag ement T ab How to Set the User Mana gement T ab ● Add a User Click Add on the User Management tab. The Add User dialog appears. Enter the user’s User Name (up to 20 characters, including alphanumeric letters and underscore “_”).
68 Setting the User Manag ement T ab Delete a User Click to select a user to delete in the User List. Click Remove . The user is deleted. Request User A uthentication at T ool Star tup Check the Authentication is required when starting this tool if user authentication is required when launching the tool.
Chapter 4 Registering Camer a Ser v er and Setting Recor ding Schedule.
Chapter Ov ervie w 70 This chapter explains how to store Camera Servers necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules.
Launching the VK V ie w er and Displa ying the Conf igur ation and Pr efer ences Scr een 71 4 Registering Camera Server and Setting Recording Schedule localhost Connects to Storage Server and starts the Viewer. Select this option to use the local PC where Viewer is installed as the Master Storage Server.
Launching the VK Viewer and Displa ying the Conf igur ation and Pref erences Screen 72 Launching b y Connecting to the Localhost If you want to use the local PC where Viewer is installed as the Master Storage Server, select localhost to start the Viewer.
Launching the VK Viewer and Displa ying the Conf igur ation and Pref erences Screen 73 4 Registering Camera Server and Setting Recording Schedule Specify the IP address of Stora ge Ser ver to connect .
Launching the VK Viewer and Displa ying the Conf igur ation and Pref erences Screen 74 When the Viewer accesses a Master Storage Server which has not been set up with camera information, the entire Viewing Screen is initially blank as shown below. You will need to configure the Viewer using the Configuration and Preferences screen.
Launching the VK Viewer and Displa ying the Conf igur ation and Pref erences Screen 75 4 Registering Camera Server and Setting Recording Schedule Accessing the Configuration and Preferences screen To open the Configuration and Preferences screen.
76 Storag e and Camera Ser v er Summary windo ws Use the Storage and Camera Server Summary screen to create a location and zone, add the Storage Server, and add the Camera Server. Displa ying the Storage and Camera Server Summar y Windo ws Launch the VK Viewer and display the Configuration and Preferences screen.
77 4 Registering Camera Server and Setting Recording Schedule Sto rage and Camera Serv er Summary windo ws Click and drag divider line to the right to reveal full values. Storage Servers and Locations/Zones options The following options are available via the Storage Servers tab.
78 Location and Zone Create a location and zone before registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school.
79 4 Registering Camera Server and Setting Recording Schedule Location and Zone When a Location is selected from the drop-down menu at left, all of the Zones associated with the Location will appear to the right as camera thumbnail images. This tab containing four thumbnail images indicates that there are four cameras in the Zone.
80 Location and Zone ● Step 1: Click Ad d Location on the Locations/Zones tab In the Camera Summary window, select the Locations/Zones tab if it is not already selected. Click Add Location to bring up the Add Location dialog. Enter the name of the new location (up to 20 characters), then click OK .
81 4 Registering Camera Server and Setting Recording Schedule Location and Zone Editing a Location or Zone Double-click a location or zone. The Edit Location or Edit Zone dialog opens. Enter connection settings and click OK . 2 1 Deleting a Location or Zone Click a location or zone in the list to highlight it and select Delete from the Edit menu.
Displa ying the Storage and Camera Server Summar y Windo ws Launch the VK Viewer and display the Storage and Camera Server Summary window. Adding the Stora ge Ser ver In the Storage and Camera Server Summary , select the Storage Servers tab. Click Add Storage Server to bring up the Add Storage Server dialog.
83 4 Registering Camera Server and Setting Recording Schedule Adding the Sto rage Server Editing the Storage Server In the Storage and Camera Server Summary , select the Storage Servers tab. A list of Storage Servers already added are displayed. Double-click the Storage Server in the list.
84 Adding the Sto rage Server Deleting the Storage Server In the Storage and Camera Server Summary , select the Storage Servers tab. A list of Storage Servers already added is displayed. Click a Storage Server in the list to highlight it and select Delete from the Edit menu.
85 4 Registering Camera Server and Setting Recording Schedule Registering Camera Ser v er After preparing for Camera Server registration (i.e., creating a location and zone, and adding the Storage Server), you can register the Camera Server. You must register the desired Camera Server on the Storage Server if it has not been registered.
86 Registering Camera Serv er The Search Results dialog opens and a list of detected Camera Servers will appear. When you initiate the Find Camera Servers function, your computer searches the Viewer’s local subnet for all Camera Servers connected to it.
87 4 Registering Camera Server and Setting Recording Schedule Registering Camera Serv er ● Adding the Camera Server In the Search Results dialog, click a Camera Server in the search results list to select it. Click Add Camera Server... . The Add Camera Server dialog appears.
88 Registering Camera Serv er ● Connecting to Camera Enter the Host Name or IP address in Host Name or IP , then enter the port number for the Camera Server in Port .
89 4 Registering Camera Server and Setting Recording Schedule Registering Camera Serv er ● Selecting the Storage Server Select a Storage Server from the drop-down menu which lists pre- configured Storage Servers and enter the Host Name or IP address in Host Name or IP and Port number in Port .
90 Registering Camera Serv er ● Assign a location and zone If multiple Cam tabs are shown to the right of the screen, select a tab for the Camera Server to edit settings. Change the name of the Camera Server in the Camera Name field as required. In the Location field, select a location for the Camera Server from the drop-down menu.
91 4 Registering Camera Server and Setting Recording Schedule Registering Camera Serv er ● Update or Set the Viewer Thumbnails In the Preview area, click Update to capture an image used for the thumbnail of the Viewer screen. To change the camera angle or zoom magnification using the mouse, click Start Control .
92 Registering Camera Serv er ● Select the drive to save video data. In the Drive menu, select a hard disk drive on the Storage Server. ● Closing the Add Camera Server Dialog Click OK to close the Add Camera Server dialog. If you invoked the Add Camera Server dialog from the Search Results screen, you will return to the Search Results screen.
93 4 Registering Camera Server and Setting Recording Schedule Registering Camera Serv er ● Save Settings To save Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any changes you have made.
94 Registering Camera Serv er Click Edit Camera Server . The Edit Camera Server dialog appears. This dialog is identical to the Add Camera Server dialog (you can also double-click an entry to bring up the dialog). ● Change the Camera Server’ s Settings Change the Camera Server settings as directed in P.
95 4 Registering Camera Server and Setting Recording Schedule Registering Camera Serv er ● Finish Editing Click OK when finished. The Camera Summary window reappears. ● Save Edit Contents To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window.
96 Registering Camera Serv er Deleting the Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected ( Storage Servers or Locations/Zones ).
97 4 Registering Camera Server and Setting Recording Schedule Registering Camera Serv er ● Reflect Deletion To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made.
After you have registered the Camera Server, you can set the recording schedules. You can start recording using a recording schedule by specifying “when” and “what” to record.
99 4 Registering Camera Server and Setting Recording Schedule Recor ding Schedule Two types of recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the Recording Schedules screen.
100 Recording Sc hedule Zone representing camera areas in the Location Zone Camera schedule time bars Day of the week Location Click and drag the vertical scroll-bar downward to view any other zones. Click and drag the horizontal scroll-bar to the right to view other schedule days.
101 4 Registering Camera Server and Setting Recording Schedule Recording Sc hedule Click the Special Day Schedule tab to display the Special Day Schedule screen.
102 Recording Sc hedule Storage Server selector Single day schedule area (24 hours) Zone representing camera areas in the Location Location Schedule Type selector Day selector Click and drag the scroll-bar(s) to view more schedules if necessary.
103 4 Registering Camera Server and Setting Recording Schedule Conf iguring a Normal Schedule The Normal Schedule consists of: Storage Server list - Select the Storage Server to edit the recording schedule.
104 Conf iguring a Normal Schedule Creating a Normal Schedule ● Display the Recor ding Schedule screen In the Menu Bar, select View ➝ Configuration . The Configuration and Preferences screen appears. Click the Recording Schedules tab to display the Recording Schedules screen.
105 4 Registering Camera Server and Setting Recording Schedule Conf iguring a Normal Schedule You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set schedules for multiple cameras.
106 Conf iguring a Normal Schedule ● Set the recording period Click the hours or minutes fields to select, then click the up/down arrows or directly enter a value to change time. ● Select a day of the week to recor d video In the Repeat on area, check the days you wish to repeat the recording period you set in the Times area above.
107 4 Registering Camera Server and Setting Recording Schedule Conf iguring a Normal Schedule ● Configuring Motion Detection Recording Settings Click the On motion detection box if you want recording activated when motion is detected during this time period.
108 Conf iguring a Normal Schedule ● Set the Preset Camera Angle and Backlight Compensation In the Preview field a live preview is given of the selected camera view when connected. Select a Preset camera position from the drop-down menu of available camera angles, to retain a live preview from that angle.
109 4 Registering Camera Server and Setting Recording Schedule Conf iguring a Normal Schedule ● Set the Night Mode and Resolution (VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and VB150) Select the Night Mode from the drop-down menu. You can select from Not Specified , Disabled , Enable , and Auto .
Conf iguring a Normal Schedule 110 ● Set Additional Options To use the exposure, white balance, and/or focus settings on the Camera Control Panel , check the corresponding check box. Select a resolution for recording from the drop-down list. You can select from Low , Medium , High or Not specified .
111 4 Registering Camera Server and Setting Recording Schedule Conf iguring a Normal Schedule ● Set External Device Output Click External Outputs Setting to c ontrol any external devices that may be connected to your Camera Server. Click Setup... to change the details of external outputs.
112 Conf iguring a Normal Schedule ● Save Sc hedules To save the Normal Schedule, click Save Schedule at the bottom right-hand corner of the Normal Schedule window. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select Viewer Screen from the View menu bar.
Changing the Camera Ser v er Settings 113 4 Registering Camera Server and Setting Recording Schedule The Top page of the Camera Server is displayed after Internet Explorer launches (VB-C50i). Click Setting Page to display the Settings Page to change the Camera Server settings.
114 Changing the Camera Serv er Settings Items related to recording schedule setting are as follows. Refer to the Camera Server manual for details. ● User Name and P ass w ord Set the user name and password for the Camera Server. You cannot set them with the VK-64/VK-16.
115 4 Registering Camera Server and Setting Recording Schedule Changing the Camera Serv er Settings ● Preset Presets must be set on the Camera Server in advance.
116 Batch-Setting Schedules You can set multiple schedules at once. ● Create Multiple Camera Schedules You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording schedules for multiple cameras.
117 4 Registering Camera Server and Setting Recording Schedule Setting Contin uous Recording You can set Continuous recording with the frame rate of 0.1 frames per second to 30 frames per second when creating a Normal Schedule or Special Day Schedule.
118 Setting Motion Detection Recor ding Configuring Motion Detection Recor ding Settings The Motion Detection recording starts recording video when a motion has been detected. Configure the Motion Detection recording settings in the Motion Detection Settings window which appears when you click Settings .
119 4 Registering Camera Server and Setting Recording Schedule Setting Motion Detection Recording ● Step 1: Next to On Motion Detection, c lic k Settings... The Motion Detection Settings dialog opens (The dialog for VB- C300 is shown below). Click and drag a control point to re-size the active region.
120 Setting Motion Detection Recording ● Step 2: Set the active region for recor ding In the Active Region field, adjust the region where motion detection is triggered. By default, the Active Region is the full area. You cannot use pan, tilt, and zoom operations in this window.
121 4 Registering Camera Server and Setting Recording Schedule Setting Motion Detection Recording The Motion Detection Options field also allows you to set the sensitivity for Motion Detection within the Active Region . Motion detection status is shown by the Detection Indicator during operation.
122 Setting Motion Detection Recording ● Set the Sensitivity Sensitivity is the degree of change detected as motion. Select Low-Med or Med-High . The available sensitivity settings range from 1 to 256. You can specify 1 through 128 as Sensitivity by clicking Low-Med and 129 through 256 by clicking Med-High .
123 4 Registering Camera Server and Setting Recording Schedule Setting Motion Detection Recording ● Step 5: Set frame rate and pre and post event recor ding duration Max. Frame Rate - select a maximum frame rate for recorded video from the drop-down menu.
124 Setting Motion Detection Recording Click OK to save the new settings and close the dialog. Click Cancel to discard the new settings. Refer to the Chapter 6 for optimizing the Motion Detection operation. T i p If the before event and after event fields are set to 0 seconds, video will still be recorded while motion is detected.
125 4 Registering Camera Server and Setting Recording Schedule Setting Sensor Ev ent Recor ding Configuring Sensor Event Recor ding Settings The Sensor Event recording starts recording video when a sensor input has occurred. Configure the Sensor Event recording settings in the Sensor Event Settings window which appears when you click Settings .
126 Editing Sensor Event Recor ding Settings You can specify recording settings based on the occurrence of a sensor event. A number of tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor.
127 4 Registering Camera Server and Setting Recording Schedule Setting Sensor Event Recor ding ● Step 2: Enable recor ding and set an e vent priority Check Record on this sensor to enable recording when a sensor is triggered.
128 Setting Sensor Event Recor ding ● Step 4: Set the Night Mode (VB-C300, VB-C50i/VB-C50iR, VB- C50FSi, and VB-C50Fi) Select the Night Mode from the drop- down menu.
129 4 Registering Camera Server and Setting Recording Schedule Setting Sensor Event Recor ding If the before and after event fields are set to 0 seconds, video will still be recorded while the sensor is activated. Longer pre-event recording will increase memory usage.
130 Setting Sensor Event Recor ding If Setup... is clicked, click the drop-down menu for the target external device and set External Outputs to On or Not specified on the Control External Devices dialog. 3 ● Step 7: Set the External Outputs Click External Outputs Setting to control any external devices that may be connected to your Camera Server.
131 4 Registering Camera Server and Setting Recording Schedule ● Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion Detection and Sensor Event recordings, and if the events occur simultaneously, the recording with the higher priority is performed first.
132 Setting the Pr eset T our Use the Preset Tour function to move among multiple preset positions sequentially. In the Add/Edit Schedule Item dialog, there are two options available for setting the Preset Tour function. To set the Preset Tour function.
133 4 Registering Camera Server and Setting Recording Schedule Setting the Preset T our Check the settings and click OK . This returns to the Preset Tour Settings dialog. ● T est the Preset T our Check the Preset Tour box and click Settings... . The Preset Tour Settings dialog is displayed.
134 Setting the Preset T our ● Change the Preset Order Check the Preset Tour box and click Settings... . The Preset Tour Settings dialog is displayed. Select a preset to change the order from the list, and click Move Up or Move Down . ● Delete a Preset Check the Preset Tour box and click Settings.
135 4 Registering Camera Server and Setting Recording Schedule Setting the Preset T our If the following warning appears, change the settings according to the tables below. Warning example * The tour time shown depends on the settings. Click Cancel to return to the setting screen.
136 Setting a Special Da y Schedule About Special Da y Recor ding The Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with the Special Day Schedules are disabled.
137 4 Registering Camera Server and Setting Recording Schedule Setting a Special Day Schedule Enter a name in the Schedule Name area, for example “Company Holidays”. Click OK . The schedule type is added and the dialog closes. The new name will appear in the Schedule Type list.
138 Setting a Special Day Schedule ● Delete a Schedule T ype In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it. Click Delete . The schedule type is deleted. 2 1 ● Edit a Schedule T ype In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it.
139 4 Registering Camera Server and Setting Recording Schedule Setting a Special Day Schedule Adding and Deleting a Da y The Select Date calendar allows you to select a day that can be used for the schedule type.
140 Setting a Special Day Schedule ● Delete a Day In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays” and then in the Days list click one of the days associated with the schedule type.
141 4 Registering Camera Server and Setting Recording Schedule Setting a Special Day Schedule ● Save Changes Click Save Schedule to keep all your settings. The settings are then saved to the Storage Server. Click Discard Changes to cancel any changes you have made.
142 Displa ying the Recording Setting Summary Display the summary information of the set recording schedule. Click Display Record Setup Summary to display the Record Setup Summary dialog . The Record Setup Summary dialog shows the following information for the time period where the highest load is expected when the schedule is performed.
143 4 Registering Camera Server and Setting Recording Schedule Displaying the Recor ding Setting Summary Click Copy to copy the contents of the Recording Setting Summary dialog to the Clipboard. T i p If the load is too high, adjust the recording schedule again.
144.
Chapter 5 Vi ew er Refer ence.
Chapter Ov ervie w 146 This chapter outlines how to use and configure the Viewer. ● Setting the Viewer Explains how to configure settings that are specific to the Viewer. ● Arranging and Saving La y outs Explains how to arrange layouts and set layout sequences.
147 5 Viewer Ref erence.
148 Record Now button ( ➝ P. 196) A manual recording with duration of one minute is initiated. Capture Still Frame button ( ➝ P. 196) Click to keep the current image on a Video Window. Vi ew er Operation Flo w Location selector ( ➝ P. 177) Drop-down menu indicating locations available in the system.
149 5 Viewer Ref erence Viewer Oper ation Flo w Timeline Play Head ( ➝ P. 194) Drag the play head to a position on the Timeline to start playing back recorded video from that time. Return to Live button ( ➝ P. 198) Click to return the Timeline Playhead to the current time.
150 Starting the V ie w er Launching Pr ocedure Before you launch the Viewer, make sure your monitor resolution is set to a minimum of 1024 x 768 pixels. ● Start the Viewer Double-click the VK Viewer desktop icon. localhost Connects to Storage Server and starts the Viewer.
151 5 Viewer Ref erence Starting the Viewer Connect to the localhost If you want to use the local PC where Viewer is installed as the Master Storage Server, select localhost to start the Viewer. Select localhost from the drop-down menu. Click Connect .
152 Starting the Viewer If you need to use a proxy server, you need to change the Internet option settings in the following procedure: 1. Select Start > Control Panel > Internet Option. 2. Select the Connection tab. 3. Click LAN settings ….
153 5 Viewer Ref erence Starting the Viewer Use Viewer onl y without connecting to Stora ge Server (Viewer Onl y Mode) You can use the Viewer only without connecting to a Storage Server. When Storage Server is not used, some functions are not available.
154 Starting the Viewer Viewer Start-up Window When you start the VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen.
Starting the Viewer 155 5 Viewer Ref erence Viewer Start-up Option You can set the start-up option of the Viewer to omit the display of Start-up screen ( ➝ P.
156 Setting the V ie w er About the Viewer Settings windo w The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate.
157 5 Viewer Ref erence Setting the Viewer Lower priority items can have less notification settings associated with them. When ticked even if an event occurs, it is not displayed in the Live Events Log in the Viewing Screen. Set up notifications by priority from 1 (highest) to 5 (lowest).
158 Setting the Viewer Viewer Settings windo w - Use lar ge captions f or Video Windows Tick Use large captions for Video Windows to enable easier-to-read Video Window captions in the Viewer. Standard caption in Video Window. Large caption in Video Window.
159 5 Viewer Ref erence Setting the Viewer Viewer Settings windo w - A udio T ransmission Settings The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers. Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection.
160 Setting the Viewer Viewer Settings windo w - Edit Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event.
161 5 Viewer Ref erence Setting the Viewer Saving Vie wer Settings Click Save Changes to keep all your settings. The Viewer settings are then saved to the local disk. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.
162 Arranging and Sa ving La y outs ■ Managing Video La youts About the La y out menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button.
163 5 Viewer Ref erence Arranging and Sa ving Lay outs ● To create a new la y out (a pre viously-sa ved la y out is displa y ed): Click the Layout button to open the menu, and then select New Layout . The Viewing Area will become blank and the default layout name “Untitled” will be displayed.
● Create a new f older ... In the Organize Layouts & Layout Sequences dialog, click on a shared or personal folder and then click Create Folder... . The Folder Name dialog appears. Enter a name up to 50 characters and click OK . The new folder will appear in the Organize Layouts & Layout Sequences dialog.
165 5 Viewer Ref erence Arranging and Sa ving Lay outs ● Move or Cop y a la y out or la y out Sequence to another f older ... In the Organize Layouts & Layou t Sequences dialog, click an item to highlight it, then click Move to Folder... . The Select destination folder dialog opens showing a list of created folders.
166 ● Step 2: Create a name for the la yout or la y out sequence Change “ Untitled ” or an existing layout name to save the item with a new name. Click a location in the list. Click to select the folder to save the layout and click OK . The item is saved to that folder.
167 5 Viewer Ref erence Arranging and Sa ving Lay outs Arranging La y out Sequences You can set up an automated sequence of shared and personal layouts to display in the Viewing Area at set intervals. From the Layout menu, select New Layout Sequence..
168 Arranging and Sa ving Lay outs ● Opening and running a lay out sequence ... To start the layout sequence, select it from the Layout menu. When a layout sequence is running, further options are available in the Layout menu. Click Edit Layout Sequence to change settings in the currently-running layout sequence.
169 5 Viewer Ref erence Arranging and Sa ving Lay outs ■ W orking with Lay out Grids You can customize your layouts by applying one of the following grids: None - You can arrange Video Windows freely. Alignment Grid - creates a grid of dots in the Viewing Area.
170 Arranging and Sa ving Lay outs ● Drag, dr op and re-size a Video Window In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. The boundary will re-size. Release the mouse button. The selection will become a Video Window, and “snap” into alignment along the grid closest to it.
171 5 Viewer Ref erence Arranging and Sa ving Lay outs ● Wo rking with Small, Medium and Lar ge Grids When you select Small Grid , Medium Grid or Large Grid from the Layout Grids sub- menu, the Viewing Area displays “cells” for Video Windows.
172 Arranging and Sa ving Lay outs The Viewing Area with a Small Grid could look like this: The Viewing Area with a Medium Grid could look like this: Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the speed of your computer, the maximum frame rate ( ➝ P.
173 5 Viewer Ref erence Arranging and Sa ving Lay outs The Viewing Area with a Large Grid could look like this: In this example, the Camera Selection Area and Timeline are hidden ( ➝ P.
174 Arranging and Sa ving Lay outs W orking with the Custom Grid The Custom Grid feature allows you to set a custom-size for displaying Video Windows. ● Set a custom grid Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears.
175 5 Viewer Ref erence Arranging and Sa ving Lay outs ■ Hiding and Showing T ask Areas The View menu allows you to show/hide task areas and other display elements in the Viewer.
176 Basic V ideo Windo w Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles. ■ Selecting Cameras f or Vie wing About the Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras.
177 5 Viewer Ref erence Basic Video Windo w Functions ● Step 2: Select a Zone from the men u or thumbnail f older region Click the Zone drop-down menu or on the down arrow.
178 An error message will appear in the Video Window if there is a connection problem. N o t e Basic Video Windo w Functions ■ Basic Video Window Functions Creating, scaling and mo ving Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone.
179 5 Viewer Ref erence Basic Video Windo w Functions ● Re-size a Video Window Click a Video Window to highlight it. An arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards. You can also click on the other corners and drag to re-size the window.
180 Basic Video Windo w Functions ● Add more Video Windo ws Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring.
181 5 Viewer Ref erence Arranging V ideo W indo ws There are various ways you can manage the layout of Video Windows in the Viewing Area ( ➝ P. 170). Selecting Multiple Video Windows You can select multiple video windows easily. You can also move, cut, or copy selected multiple windows simultaneously.
182 Arranging Video Windo ws Live Events Log list Double-click an event to view it in the corresponding Video Window. The Live Events Log opens automatically when you launch the Viewer, if left open in a previous session. Recorded Click to view recorded footage in the corresponding Video Window.
183 5 Viewer Ref erence Arranging Video Windo ws Color Priority Red Highest Orange High Yellow Medium Light Green Low Dark Green Lowest Each Video Window displays video from an individual camera. Video Windows can be re-sized, repositioned or closed. Title bar The title bar consists of menu, camera name and live or recorded status.
184 Arranging Video Windo ws ■ Adjust P an, Tilt and Zoom This is done in one of three ways: Directly from within the Video Window Using the Camera Control Panel Selecting a Preset ● Using the Camera Directly fr om within the Video Windo w Enable the controls by double-clicking on a live Video Window.
185 5 Viewer Ref erence Arranging Video Windo ws If you have camera control, you can only drag the window by clicking and holding the title bar. When you have control, the camera can be controlled either by clicking or moving the mouse while holding the left button down.
186 Arranging Video Windo ws ● Exposure Control Items (when the Exposure Mode is A uto) ● Exposure Control Items (when the Exposure Mode is Man ual) ● White Balance Control Items Set the Exposure Mode to Manual (VB-C300 only). Auto : Automatically adjusts the exposure.
187 5 Viewer Ref erence Arranging Video Windo ws ● Selecting a Preset Camera Angle If preset camera angles have been set up and stored as presets, they will be available from the Preset drop-down menu of the Camera Control panel or a sub-menu. The following explains how to select a preset from a sub-menu.
188 Arranging Video Windo ws ■ Other Video Window Functions Change the siz e of a Video Windo w Apart from manually clicking on the corner and dragging out the Video Window to a new size, you can also select a set size from the Video Window menu.
189 5 Viewer Ref erence Arranging Video Windo ws Enabling Bac klight Compensation Backlight compensation is a camera feature used to compensate for camera views with strong backlighting, i.e., viewing a dark image against a strong backlight. It can be enabled from the Video Window menu.
190 It is recommended to install the Viewer and/or NC Viewer in advance. The camera server which is sending or receiving audio cannot interact with other Viewer or Admin Viewers. Shade Correction cannot be applied to multiple Video Windows.
191 5 Viewer Ref erence Arranging Video Windo ws About Shade Correction Shade Correction compensates darker regions of images and makes them lighter. Correction only applies to the displayed Video Window in the Viewer. Shade Correction Off Shade Correction High Darker regions are most affected by Shade Correction.
192 Using the T imeline and V ie wing Ev ents This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area ( ➝ P.
193 5 Viewer Ref erence Using the Timeline and Viewing Ev ents Monitoring Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a “live” position. The “live” position represents the present time.
194 Using the Timeline and Viewing Ev ents Using the Timeline to examine, pla y and e xtract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it.
195 5 Viewer Ref erence Using the Timeline and Viewing Ev ents ● J ump to time entered Select a Video Window and click Jump to Time . The Jump to Time dialog opens. Select a day and/or time. Click OK . The Playhead and Timeline will move to the time selected.
196 Using the Timeline and Viewing Ev ents Initiating a manual recor ding with duration of one min ute A manual recording with duration of one minute can be initiated at the maximum frame rate. The manual recording is displayed on the Timeline and Live Events Log as Manual Rec .
197 5 Viewer Ref erence ● Click e vent to select it When you click an event to select it, the associated Video Window will display the event(s). Using the Timeline and Viewing Ev ents Da ylight Savi.
198 Using the Timeline and Viewing Ev ents Extracting video to save to another location A portion of video can be saved to another location if required. Files are automatically saved as QuickTime .mov format and can be viewed in a QuickTime player or any other player that supports .
199 5 Viewer Ref erence Using the Timeline and Viewing Ev ents ■ Viewing and Sear ching Events About Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority.
200 Using the Timeline and Viewing Ev ents Displa ying the Live Events Log List To display the Live Events Log List: ● Selecting Live Events fr om View Men u From the VK-64/VK-16 menu bar, select View and Live Events . Live Events Log list opens. Once selected, the menu item will be ticked next time you display it.
201 5 Viewer Ref erence Using the Timeline and Viewing Ev ents Sear ching Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. To launch the Event Search Dialog: ● Click Event Sear ch On the Timeline, click Event Search .
202 Using the Timeline and Viewing Ev ents Selecting Criteria f or Sear ching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period.
203 5 Viewer Ref erence Using the Timeline and Viewing Ev ents ● Step 7: Click Sear ch When you have entered the day and time range, click Search to initiate the event search. Events that are found will be listed in the window below. If necessary, stop a search at any time by clicking Stop Search .
204.
Chapter 6 Oper ation and Manag ement.
Chapter Ov ervie w 206 This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system. ● Health Check f or Storage Ser ver Explains VK event display messages and required counteractions.
Health Check f or Storag e Serv er 207 6 Operation and Management VK Events (Timeline f or VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction. The text within { } in each message depends on the situation.
Operation Guideline f or Recor ding and V ie wing 208 The following explains the automatic frame rate adjustment function for viewing and recording. This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing.
Operation Guideline f or Recording and Viewing 209 6 Operation and Management Recor ding Frame Rate Adjustment ● Reduce recording frame rate when disk is under high load in the Storage Server Configuration dialog ( ➝ P. 51) * This option is enabled by default (recommended).
Operation Guideline f or Sensor Ev ent Recor ding 210 Pr oper Operation of Sensor Event Recor ding (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted.
Optimization of Motion Detection Recor ding (Inde x) 211 6 Operation and Management The Motion Detection recording is not suited to applications where high levels of reliability are required. Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required.
212.
Chapter 7 Backup Scheme.
Chapter Ov ervie w 214 This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques.
215 7 Backup Sc heme Purpose of Backup Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. Backup for Archive Stores video data and event data on other media for a long period of time.
Pr eparation f or Backup 216 About Bac kup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK- 16. Basically, you should use the DDS-4 type device if a single backup copies several Gigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data.
217 7 Backup Sc heme Files to Make a Backup Storing Location of Recor ded Data and Event data Video data being recorded is saved in a temporary file (refer to “About Temporary File” below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive.
F iles to Make a Backup 218 ● Event data Save video in : WebView-NVReventfiles The following file types are backed up: File name = NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.
219 7 Backup Sc heme Backup f or Data Pr otection About Bac kup When making a backup of data for protection, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 217 for the file names and storage location.
220 Backup f or Ar chiving (Long-T erm Stor ag e of Data) When making a backup of data for long-term archive, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 217 for the file names and storage location.
221 7 Backup Sc heme Backup Pr ocedur e f or V ideo Data and Ev ent Data Back Up Video Data and Event Data. Estimate the total quantity of recorded video data for backup. The video data quantity per day can be calculated as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day.
222 Restor e Pr ocedur e Restoring Data fr om Bac kup f or Data Pr otection The following explains how to reconstruct the Storage Server for the VK-64/VK-16 for maintenance or recovery from a failure. Check that the PC hardware environment has been restored to the former state.
Restore Pr ocedur e 223 7 Backup Sc heme Restoring Data fr om Bac kup f or Data Ar chiving The following explains how to restore only necessary files from the data backup for archive. Check that the drive configuration of the PC to which the files are restored is the same as the PC from which the files were backed up.
Restore Pr ocedur e 224 ● Notes on Restoring Data from Bac kup for Data Arc hiving Restoring the configuration file also restores the old recording setting information. After restoration, the PC may start recording video according to the old recording schedule.
225 7 Backup Sc heme Examples Configuration 1: Bac kup f or Data Pr otection 1 Premise 5 VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, the size for one image data is 15 KB.
Examples 226 Hardware requirement 12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required. If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 100-GB tape with an LTO drive (Ultrium).
Examples 227 7 Backup Sc heme Configuration 4: Bac kup fr om Multiple Storage Servers (Bac kup f or Data Pr otection) Premise 100 VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB.
228.
Chapter 8 System Maintenance.
Ov ervie w of This Chapter 230 This chapter describes upgrading and reinstalling of VK-64/VK-16 as well as how to restore previous versions of these software components.
231 8 System Maintenance Upgrading VK-64/VK-16 This section describes how to upgrade previous versions of VK-64/VK-16. ● Upgrading from V er sion1.0 Obtain the released version of v1.3 (you cannot use the upgrade program). Back up the following folders that are in the Storage Server of v1.
232 Reinstalling VK-64/VK-16 You cannot reinstall the software if you use the upgrade program. When Y ou Have the Released V ersion Uninstall v1.3. Obtains the v1.3 upgrade program (free program). Available from: canon.com/webview Back up the following folders that are in the Storage Servers of v1.
233 8 System Maintenance Pr ocedur e f or Restoring Pr e vious V ersion Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for the previous version. Remove Canon Network Video Recorder VK Series v1.
234 Updating Camera Firmw ar e The information concerning firmware can be obtained for free on the following Canon Web site: canon.com/webview Pr ocedure f or Updating Camera Firmware (VB-C50 series) To update firmware: Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values.
Chapter 9 Tr oub leshooting.
Ov ervie w of This Chapter 236 This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.
When a recording trouble occurs when playing back recorded vide data (e.g., data is not found), you can guess the cause by checking the Event Logs of the VK-64/VK-16 and Storage Server Log (re_log) .
238 VK T r oub leshooting Viewing Screen and Video Windo ws This section describes how to solve problems that may occur when you are using VK- 64/VK-16.
239 9 Tr oub leshooting VK T roub leshooting Live and recorded video is not good quality (this does not relate to Resolution). Situation In a Video Window, the live video quality is lower than that of another Video Window and recorded video (when you play back video) is also not good quality.
240 VK T roub leshooting Cannot log into a Storage Server from a Viewer. Situation You cannot log into a Storage Server from a Viewer. Solution Check the following: • The login user name and password are correct. • The network between the server and the Viewer has no problem.
241 9 Tr oub leshooting VK T roub leshooting Viewer operation seems to slow down. Situation Viewer operation slows down. Solution The performance of a Viewer depends largely on CPU specifications and graphics specifications of the PC on which the Viewer is installed.
242 VK T roub leshooting Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings.
243 9 Tr oub leshooting The Configuration and Preferences screen takes a long time to open. Situation When you switch from the Viewing Screen to the Configuration and Preferences screen, a message “Please wait...” appears and remains on screen for a while.
244 Messages Cause Event notification List of Messag es Operation Messages and Err or Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below. Storage Server Configuration Error Messages The address of the recipient contains an invalid character.
245 9 Tr oub leshooting Messages Cause List of Messag es Event notification User management Configuration The host name of the POP server contains an invalid character. Specify the host name of the POP server. Specify the port of the POP server using a number in the range of 1 to 65535.
246 Messages Cause List of Messag es Configuration When exiting the application or approving the change in all tabs Specify the maximum retention period. Specify one or more days for the maximum retention period. Specify the maximum file size/duration.
247 9 Tr oub leshooting Registering Storage Servers and Camera Servers Another Add Camera Server dialog Saving/Managing Video Layouts List of Messag es Are you sure you want to delete this camera server ‘camera server name’? All schedules configured for the ‘camera number’ will be deleted.
248 An attempt was made to start the Viewer, however a connection to the specified Master Storage Server could not be established. An attempt was made by a user without the administrator privilege to switch to the Configuration window.
249 9 Tr oub leshooting Messages Cause An attempt was made to change/delete the Storage Server while there are camera server settings that have not been saved. An attempt was made to delete the Master Storage Server. The host name or IP address was invalid when OK was pressed.
250 メッセージ 原因 Messages Cause Adding a Camera Server Recording Schedule List of Messag es The recording settings of this camera server have already been configured in the selected Storage Server. Check the settings and try again. Select a location and zone.
251 9 Tr oub leshooting Messages Cause The destination Storage Server was not found when you attempted to delete the schedule. The Storage Server in which the schedule is to be saved was not found when you attempted to display the Recording Schedules window or to switch the Storage Server.
252 メッセージ 原因 Messages Cause This date is already used. In order to use it in another special day schedule, the date must be deleted from the original special day schedule ‘special day schedule name’. The end time of the special day schedule cannot be set on the next day.
253 9 Tr oub leshooting Messages Cause The configuration window can only be used by administrators. Do you want to save the change in this layout? The image could not be saved. Nothing could be saved because no video was recorded at the specified time.
254 メッセージ 原因 Messages Cause Nothing could be saved because no video was recorded at the specified time. The recording settings of this camera server are not configured but the server has already been registered. Check the settings and try again.
255 9 Tr oub leshooting Messages Cause Are you sure you want to delete the Storage Server ‘Storage Server name’? Are you sure you want to delete the location ‘location name’? Are you sure you .
256 メッセージ 原因 Messages Cause A user layout cannot be specified in shared layout sequences. Delete the following layout before saving the shared layout sequence. Specify the frame rate for the motion detection settings between ‘fps’ and ‘fps’.
List of Messag es 257 9 Tr oub leshooting Organize Layouts & Layout Sequences dialog Sensor Event Settings dialog Sensor Settings dialog Viewer Settings window It cannot be overwritten because it is used in the layout sequence. The folder cannot be created.
258 List of Messag es VK-64/VK-16 Recor ding Engine Logs A list of messages shown in the Storage Server log file “nvr_re_log_<N>.txt” (<N> is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server.
259 9 Tr oub leshooting List of Messag es POP password error: 0 POP response: <pop response> Error resolving name for SMTP server host: port Error: <Winsock error code>: <Error message> Error connecting SMTP to server host: port Error: <Winsock error code>: <Error message> Error sending E-mail.
260 List of Messag es Error deleting old file <windows error message>. Error writing frame for camera <camera>: <error message> ERROR(timeout): socket type=(IMAGE/EVENT/ COMMAND), ca.
261 9 Tr oub leshooting List of Messag es ERROR(http): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=(<host>:< port>) http_status=(<HTTP error code>) Failed to write camera config.
262 List of Messag es Access Engine Log A list of messages shown in the Storage Server log file “nvr_ae_log_<N>.txt” (<N> is either 0 or 1) is shown below. These messages are generated by the access engine (Win32 service) that runs as part of a Storage Server.
263 9 Tr oub leshooting List of Messag es Log Storage Destination The Storage Server logs are stored in the following folder in the PC where the Storage Server is installed.
264 List of Messag es 10054 10060 10061 10064 10065 10091 11001 11004 An existing connection was forcibly closed by the remote host. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
265 9 Tr oub leshooting List of Messag es 421 450 451 502 550 <domain> Service not available, closing transmission channel Requested mail action not taken: mailbox unavailable Requested action a.
List of Messag es 266 400 401 403 500 502 503 504 Bad Request Unauthorized Forbidden Internal Server Error Bad Gateway Service Unavailable Gateway Time-out When more than 4 Storage Servers are connected when a Sony camera is used. This is recorded when the operation mode of the camera server is mpeg4.
267 9 Tr oub leshooting List of Messag es 12002 12005 12007 12017 12029 12030 12031 The request has timed out. The URL is invalid. The server name could not be resolved. The operation was canceled, usually because the handle on which the request was operating was closed before the operation completed.
268 Event type Displayed Messages List of Messag es Starting or stopping the recording engine User logon Sensor Motion detection Starting or stopping recording Starting or stopping the recording setti.
269 9 Tr oub leshooting Event type Displayed Messages Error Number: Error Description Cause List of Messag es Changing the recording frame rate Valid recording rate ({recording rate before change} ➝ {recording rate after change} %) “Recording rate” is the ratio of received images that are actually being recorded.
270 List of Messag es Error Number: Error Description Cause HT401: Account restriction HT403: IP address restriction HT502: Bad Gateway 502 HT503: Service unavailable 503 HT504: Gateway Timeout 504 The user authentication or password for connecting to the camera server is incorrect.
A ppendix.
Contr ol of the Camera Ser v er 272 The following figure shows the order of priority for Camera Server control. When a recording position is specified in VK-64/VK-16, you cannot operate the Camera Server in the Viewer for PC/Viewer for Java/NC Viewer.
About Har d Disk 273 10 Appendix Lifetime of Har d Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kind of consumables. It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years.
About Hard Disk 274 ● Configuration for Reducing Reb uilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible.
275 10 Appendix Backup of VB Settings Overview To backup or restore the setting values of the network camera, use “VB-C50i Series Setting Values Backup/Restore Tool” (hereafter referred to as “Tool”). Specify one network camera, and backup or restore the setting values through interactive operations.
276 Backup of VB Settings ● Notes <Backup Tool/Restore Tool> Before using the Tool, close any other applications. Use the Tool in a secure network environment such as an intranet. Transmit or receive files via FTP (HTTP proxy is not supported).
Inde x 277 10 Appendix A Add Camera Server...............................87 Add Camera Server dialog ........................87 Add Camera Server dialog ....................87 Add Schedule Item dialog ...................105 Additional Options ........
Index 278 I Installation .............................................37 Installation Procedures ..............................39 Preparation and Precaution.......................41 Reinstalling ..............................................232 Restoring Previous Version .
Index 279 Viewing Found Events.............................203 Selecting a Preset Camera Angle .......187 Sensor Event Recording .....................125 Setting the Viewer ...............................156 Viewer Settings window ....................
Index 280 Viewing and Searching Events............199 Live Events Log list .................................199 Searching Events ....................................201 VK Event Information ..........................268 VK Events......................
281 10 Appendix.
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tok y o 146-8501, Japa n U.S.A. CANON U.S.A. , INC. NEW JERSEY OFFIC E O ne Canon Plaza Lake Success, NY 11042-1198 US A I f y ou have an y questions, call the Canon U.S.A. Information Center toll-free at 1-800-828-4040 ( U.
An important point after buying a device Canon VK-64 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon VK-64 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon VK-64 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon VK-64 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon VK-64 will certainly help you make a decision on the purchase.
If you already are a holder of Canon VK-64, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon VK-64.
However, one of the most important roles played by the user manual is to help in solving problems with Canon VK-64. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon VK-64 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
