Instruction/ maintenance manual of the product S 820 Canon
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User’ s Guide PHO T O PRINTER V1.
2 T able of Contents Introduction ..................................................................................................... 5 How to Use This Manual ................................................................................. 6 Saf ety Precautions .
3 T able of Contents Printer Dr iv er Functions (Macintosh) ............................................................ 41 Description of Print Settings ........................................................................ 42 BJ Print Monitor ....
4 T able of Contents T roub leshooting .......................................................................................... 116 Cannot Install the Printer Driver ................................................................ 117 Print Quality is Poor or Contains Errors .
5 Introduction Intr oduction Thank you f or purchasing the Canon S820 Photo Printer . This User’ s Guide pro vides complete e xplanations of the features and functions of the printer . This guide uses the f ollowing symbols to indicate impor tant inf or mation.
6 How to Use This Manual Ho w to Use This Manual T o view this User’ s Guide , we recommend that you use Acrobat Reader 3.0 or later . The screens shown belo w are for Acrobat Reader 4.0. Please note that screens displa yed b y Acrobat Reader 3.0 or 5.
7 How to Use This Manual Displa ys the table of contents . Click the heading to jump to the topic. Click the " " symbol to see the headings f or each chapter . Click the " " symbol to close the headings. Use this button to search f or a word.
8 Saf ety Precautions Safety Precautions Please read the saf ety warnings and cautions provided in this manual to ensure that y ou use the printer safely . Do not attempt to use the printer in any wa y not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
9 Saf ety Precautions Ne ver plug the printer into a pow er sock et (extension cord, doub le adapter , etc.) that po wers multiple de vices. Ne ver use the printer if the pow er cord is bundled or knotted.
10 Saf ety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer . There are no user ser viceable par ts inside the printer . The printer contains high-voltage components. Nev er attempt an y maintenance procedure not descr ibed in this guide.
11 Saf ety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to e xcessive vibr ation.
12 Saf ety Precautions ■ P ower supply Ne ver remo ve the plug b y pulling on the cord. Do not use a pow erstr ip . Ne ver use a po wer supply v oltage other than that supplied in the countr y of purchase.
13 Saf ety Precautions ■ W or king around the printer Ne ver put y our hands or fingers in the printer while it is pr inting. Do not place metal objects (paper clips, staples , etc.) or containers of flammable solv ents (alcohol, thinners. etc.) on top of the pr inter .
14 Printer P ar ts and Their Functions Printer P ar ts and Their Functions • F ront View • Rear Vie w • Inside the Printer • Operation P anel.
F ront View 15 Printer P ar ts and Their Functions Fr ont View P aper Guide When loading paper , ensure that the left edge just touches this guide. T o move the paper guide , pinch the knob and slide in the appropriate direction. P aper Rest Sheet Feeder Load paper here.
Rear View 16 Printer P ar ts and Their Functions Rear Vie w USB P ort Used to connect the printer to a computer through a USB interf ace. Printer P ort (Parallel) Used to connect the printer to a computer through a parallel interf ace.
Inside the Printer 17 Printer P ar ts and Their Functions Inside the Printer Printhead Holder Install the printhead here. P aper Thickness Le ver Adjusts the gap between the printhead and the surf ace of the pr inting paper . Printhead Lock Le ver Locks the printhead into the holder .
Operation P anel 18 Printer P ar ts and Their Functions Operation P anel PO WER Button Press to tur n the printer on or off . RESUME/CANCEL Button Press to resume printing once an error has been cleared. The printer will then initialize ready f or pr inting.
19 Printer Dr iv er Functions (Windows) Printer Driver Functions (Windo ws) • Opening the Printer Proper ties Dialog Bo x • Printer Proper ties Dialog Bo x Descr iption • BJ Status Monitor Funct.
Opening the Printer Proper ties Dialog Box 20 Printer Dr iv er Functions (Windows) Opening the Printer Pr oper ties Dialog Bo x The Printer Proper ties dialog bo x can be opened from either within an application, or directly from the Windows Start menu.
Opening the Printer Proper ties Dialog Box 21 Printer Dr iv er Functions (Windows) ■ Opening the Printer Proper ties dialog bo x directly from the Star t menu This method is used f or maintenance operations, such as printhead cleaning, or to specify printer settings common to all application programs.
Printer Proper ties Dialog Box Description 22 Printer Dr iv er Functions (Windows) Printer Pr oper ties Dialog Bo x Description Note ➤ The screens in this section refer to Windows Me/Windows 98 operation. The equivalent screens for Windows XP and Windows 2000 may look slightly different.
Printer Proper ties Dialog Box Description 23 Printer Dr iv er Functions (Windows) Main T ab (1) Media T ype Ensure that this setting matches the type of media loaded in the printer . (2) Print Quality Select the print quality you require from among the diff erent options.
Printer Proper ties Dialog Box Description 24 Printer Dr iv er Functions (Windows) (3) Color Adjustment Select the method of color adjustment. T o mak e detailed color adjustments, select Manual , then clic k the Set... b utton. (4) Grayscale Printing Select to print a gra yscale version of a color document.
Printer Proper ties Dialog Box Description 25 Printer Dr iv er Functions (Windows) P age Setup T ab (1) P age Size Ensure that the correct paper size is selected. (2) Orientation Select landscape or por trait printing and ensure that it is the same or ientation used in the application.
Printer Proper ties Dialog Box Description 26 Printer Dr iv er Functions (Windows) (3) Printing T ype Select the printing method from among the follo wing. Normal-size Printing The document is printed according to the or iginal dimensions. This setting is usually selected b y default.
Printer Proper ties Dialog Box Description 27 Printer Dr iv er Functions (Windows) (5) Amount of Extension When you select Borderless Printing, the sections that extend be yond the paper are not printed because the image is enlarged to a size slightly larger than the paper size .
Printer Proper ties Dialog Box Description 28 Printer Dr iv er Functions (Windows) Stamp/Bac kground T ab (1) Stamp Select the check bo x and choose the stamp . (2) Place stamp over te xt When selected, the stamp is printed ov er the pr int data. (3) Stamp first pa g e only Prints the stamp only on the first page.
Printer Proper ties Dialog Box Description 29 Printer Dr iv er Functions (Windows) (4) Define Stamp... This allows y ou to create new stamps , or modify details of a selected stamp . (5) Backgr ound Select the check bo x and choose the bac kground image you wish to use .
Printer Proper ties Dialog Box Description 30 Printer Dr iv er Functions (Windows) Effects T ab (1) Simulate Illustration Select the check bo x to manipulate color image data to produce illustration eff ects . Adjust the brightness of the image with the Contrast slide bar .
Printer Proper ties Dialog Box Description 31 Printer Dr iv er Functions (Windows) (2) Monochr ome Effects Prints a color image in a single color . Select the chec k bo x and choose a color or use a custom color using Select Color .
Printer Proper ties Dialog Box Description 32 Printer Dr iv er Functions (Windows) Pr ofiles T ab (1) Printing Profiles This list displa ys the pr inting settings currently registered in the Profiles tab . The Current Settings profile contains the settings currently specified in the Main , P age Setup and Effects tabs.
Printer Proper ties Dialog Box Description 33 Printer Dr iv er Functions (Windows) (2) Details Displa ys all the pr inter settings selected in Printing Pr ofiles . (3) Description Displa ys a descr iption of the printer settings selected in Printing Profiles .
Printer Proper ties Dialog Box Description 34 Printer Dr iv er Functions (Windows) Maintenance T ab (1) Cleaning Click to start pr inthead cleaning. (2) Deep Cleaning Click to start pr inthead deep cleaning. Use this function only if Cleaning has not improv ed the print quality .
Printer Proper ties Dialog Box Description 35 Printer Dr iv er Functions (Windows) (3) Printhead Alignment Aligns the printhead. F or details on printhead alignment, refer to the Quick Start Guide . (4) Nozzle Check Prints the nozzle check pattern to ensure that the pr inthead nozzles are ejecting ink nor mally .
BJ Status Monitor Functions 36 Printer Dr iv er Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor allows y ou to check the status of the printer . If an error occurs, the BJ Status Monitor indicates the nature of the error and suggests an appropriate solution.
BJ Status Monitor Functions 37 Printer Dr iv er Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button.
BJ Status Monitor Functions 38 Printer Dr iv er Functions (Windows) ■ When errors occur or ink runs low The BJ Status Monitor is automatically displa yed when an error occurs (e .g., if the pr inter runs out of paper or ink is low). In such cases, tak e the appropriate action as descr ibed in the Printer Status tab .
Cancelling a Print Job 39 Printer Dr iv er Functions (Windows) Cancelling a Print Job T o cancel the current pr int job , first open the BJ Status Monitor .
Uninstalling Printer Dr iv ers 40 Printer Dr iv er Functions (Windows) Uninstalling Printer Driver s Use the Uninstaller to delete any unw anted pr inter drivers . This allows you to delete all the files associated with the printer dr iv er at the same time.
41 Printer Dr iv er Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Pr int Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Networ k .
Description of Pr int Settings 42 Printer Dr iv er Functions (Macintosh) Description of Print Settings • P age Setup Dialog Bo x • Printer Utility Dialog Bo x • Print Dialog Box • Detailed Set.
Description of Pr int Settings 43 Printer Dr iv er Functions (Macintosh) P age Setup Dialog Bo x The P age Setup dialog bo x contains settings for the printed page, such as the siz e of the print media, and resizing the pr inted image. T o open the P age Setup dialog box, select P age Setup from the File menu in an application.
Description of Pr int Settings 44 Printer Dr iv er Functions (Macintosh) (3) Borderless Printing The image is printed on the entire paper surface , so that no margins are left on the f our sides of the paper . The media types av ailab le f or Borderless Pr inting are Photo P aper Pro and Glossy Photo P aper .
Description of Pr int Settings 45 Printer Dr iv er Functions (Macintosh) (9) Save Settings Sav es the settings specified in the P age Setup dialog bo x. (10) Previe w Area This image allows y ou to confir m how the document will print with the selected paper settings.
Description of Pr int Settings 46 Printer Dr iv er Functions (Macintosh) Printer Utility Dialog Bo x The Printer Utility dialog bo x is displa yed when y ou click the Utilities b utton in the Pa g e Setup dialog bo x. (1) Select the function you wish to perf orm.
Description of Pr int Settings 47 Printer Dr iv er Functions (Macintosh) ➡ Printhead Cleaning ➡ Printhead Deep Cleaning Note ➤ For information about Printhead Alignment, refer to the Quick Start Guide .
Description of Pr int Settings 48 Printer Dr iv er Functions (Macintosh) Print Dialog Bo x The Print dialog bo x specifies the media type and pr int settings to be used f or your print job . T o open the Print dialog bo x, select Print from the File menu in an application.
Description of Pr int Settings 49 Printer Dr iv er Functions (Macintosh) (5) Options... Specify the output destination, print order and page lay out f or the document you are printing. (6) Apply ... Allows y ou to register print settings or to implement a pre viously registered print setting.
Description of Pr int Settings 50 Printer Dr iv er Functions (Macintosh) Detailed Setting Dialog Bo x T o open the Detailed Setting dialog box, select Man ual in the Print dialog bo x and then click Details... . (1) P anel displa y icons Click these icons to s witch between panels in the Detailed Setting dialog bo x.
Description of Pr int Settings 51 Printer Dr iv er Functions (Macintosh) (2) Print Quality Mov e the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances pr int quality , and moving it to the left increases printing speed.
Description of Pr int Settings 52 Printer Dr iv er Functions (Macintosh) ■ Special Eff ects P anel T o display the Special Effects panel, click the Special effects displa y icon. (1) Simulate illustration Select the check bo x to manipulate color image data to produce illustration eff ects .
Description of Pr int Settings 53 Printer Dr iv er Functions (Macintosh) (2) Monochr ome effects Prints a color image in a single color . Select the chec k bo x and choose the color you wish to use.
Description of Pr int Settings 54 Printer Dr iv er Functions (Macintosh) ■ Color P anel T o display the Color panel, clic k the Color display icon. (1) Color Correction Select a color correction method: BJ Standar d , ColorSync or None . BJ Standard is usually the optimum color correction method f or printing with a Bubble Jet printer .
Description of Pr int Settings 55 Printer Dr iv er Functions (Macintosh) (2) Print T ype F or pr inting that emphasizes intermediate colors, select Photo . F or pr inting that emphasizes the brightness of primar y colors, select Graphics . F or documents that contain large amounts of a basic color , select Spot Color .
Description of Pr int Settings 56 Printer Dr iv er Functions (Macintosh) Options Dialog Bo x T o open the Options dialog box, clic k the Options... b utton in the Print dialog bo x.
Description of Pr int Settings 57 Printer Dr iv er Functions (Macintosh) (2) Duplex Printing The document is printed on both sides of the paper . After pr inting one side, turn the ejected page ov er , and print on the other side. (3) Fit-to-page Printing The document is automatically resized to fit the paper siz e.
Description of Pr int Settings 58 Printer Dr iv er Functions (Macintosh) Register Settings Dialog Bo x T o open the Register Settings dialog box, clic k the Apply ... b utton in the Print dialog box. (1) Settings Displa ys a list of the registered pr int settings.
BJ Print Monitor 59 Printer Dr iv er Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to chec k the progress of print jobs. Y ou can launch the BJ Print Monitor if background printing is enabled in the Chooser utility . ■ Opening the BJ Print Monitor 1 Select Chooser from the Apple menu.
BJ Print Monitor 60 Printer Dr iv er Functions (Macintosh) ■ BJ Print Monitor Functions The BJ Print Monitor allows you to change the print order of documents queued f or printing.
Cancelling a Print Job 61 Printer Dr iv er Functions (Macintosh) Cancelling a Print Job When the BJ Print Monitor is r unning, you can use it to cancel or suspend the currently printing job . 1 Select BJ Print Monitor in the Application menu. 2 Click the name of the print job y ou wish to cancel, then click .
Using the Printer with a Network 62 Printer Dr iv er Functions (Macintosh) Using the Printer with a Netw ork The printer can be used with an Ether net network environment.
Using the Printer with a Network 63 Printer Dr iv er Functions (Macintosh) 4 Click Share . 5 Confir m that S820 server is selected in Enter new print server name then click Send . 6 Confir m that the ne w pr int ser v er name has been added to Current print servers then clic k Close .
Using the Printer with a Network 64 Printer Dr iv er Functions (Macintosh) ■ Chec king Pr int Status • Checking print status from the print ser ver T o check the status of a print job from the pr int ser v er , star t the BJ Pr int Monitor . Select BJ Print Monitor in the Application menu.
Using the Printer with a Network 65 Printer Dr iv er Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document.
Uninstalling Printer Dr iv ers 66 Printer Dr iv er Functions (Macintosh) Uninstalling Printer Driver s When a printer dr iv er is no longer needed, use the Installer to delete all the program files associated with it. Bef ore proceeding, ensure that you sa ve an y unsav ed files in any currently running applications.
67 Routine Maintenance Routine Maintenance • When to Replace Ink T ank and Maintain Pr inthead • Replacing an Ink T ank • Printing the Nozzle Check P attern • Printhead Cleaning • Printhead .
When to Replace Ink T ank and Maintain Printhead 68 Routine Maintenance When to Replace Ink T ank and Maintain Printhead When an ink tank is empty , it must be replaced. The BJ Status Monitor (Windows) or the BJ Print Monitor (Macintosh) will initially advise you of a lo w ink le vel.
Replacing an Ink T ank 69 Routine Maintenance Replacing an Ink T ank When replacing an ink tank, check the model n umber very carefully . The pr inter will not print properly if an incorrect ink tank is used, or installed in an incorrect position. With this printer , ink tanks must be installed from the right in the order indicated below .
Replacing an Ink T ank 70 Routine Maintenance 2 Remov e the empty ink tank. Push the tab and remov e the ink tank. Do not touch the lock le v er ; remov e only the ink tank. Impor tant ➤ • Handle ink tanks carefully to av oid staining clothing or the surrounding area.
Replacing an Ink T ank 71 Routine Maintenance 3 Unpack the ne w ink tank and pull off the orange tape . Discard the pastic wrapper ..
Replacing an Ink T ank 72 Routine Maintenance 4 Remov e the orange protectiv e cap from the bottom of the ink tank. Impor tant ➤ • Do not re-attach the protectiv e cap once you ha ve remo ved it. • Once you ha v e remo v ed the protectiv e cap , do not touch the open ink port.
Replacing an Ink T ank 73 Routine Maintenance 5 Inser t the ink tank in the pr inthead holder . Press on the "PUSH" mark until the ink tank snaps fir mly into place. 6 Close the front cov er . The printhead holder mov es to the right. The ink tank installation process is now complete .
Printing the Nozzle Check P atter n 74 Routine Maintenance Printing the Nozzle Chec k P attern Print the nozzle check pattern to deter mine whether the ink spra ys nor mally from the printhead nozzles, and to v erify printhead alignment. Use this function when printed results are blurred or the color is incorrect.
Printing the Nozzle Check P atter n 75 Routine Maintenance Macintosh 1 With the printer on, load a sheet of Letter or A4 paper in the pr inter . 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened by selecting Pag e Setup.
Printing the Nozzle Check P atter n 76 Routine Maintenance ■ Printing the Nozzle Check P attern through the Pr inter 1 With the printer on, load a sheet of Letter or A4 paper in the pr inter . 2 Hold the RESUME/CANCEL button do wn until the PO WER lamp flashes twice.
Printing the Nozzle Check P atter n 77 Routine Maintenance ■ Examining the Nozzle Chec k P atter n The nozzle check pattern should appear as f ollows when ink is discharged properly . Examine the nozzle check pattern output by the printer . Lines missing here indicate the printhead requires cleaning.
Printhead Cleaning 78 Routine Maintenance Printhead Cleaning Clean the printhead if you suspect that the nozzles might be clogged. Printhead cleaning can be perf ormed either from the pr inter drivers or from the printer itself . Note ➤ Cleaning the printhead consumes ink, so perform printhead cleaning only when necessary.
Printhead Cleaning 79 Routine Maintenance Macintosh 1 Ensure that the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened by selecting Pag e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box.
Printhead Cleaning 80 Routine Maintenance ■ Cleaning the Printhead from the Pr inter 1 Ensure that the printer is on. 2 Hold down the RESUME/CANCEL b utton until the PO WER lamp flashes once. Now the PO WER lamp star ts flashing and printhead cleaning begins.
Printhead Deep Cleaning 81 Routine Maintenance Printhead Deep Cleaning If print quality does not improv e b y standard printhead cleaning, tr y deep cleaning, which is a more pow erful process. P erf or m pr inthead deep cleaning from the printer dr iv er .
Printhead Deep Cleaning 82 Routine Maintenance Macintosh 1 Ensure that the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened by selecting Pag e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog bo x.
Cleaning the Printer 83 Routine Maintenance Cleaning the Printer During nor mal pr inting, ink and small scraps of paper accum ulate in the pr inter . When the accumulated debris becomes clearly visible, clean the printer by the f ollo wing procedure.
Cleaning the Printer 84 Routine Maintenance 3 Open the front cov er , and wipe the interior of the printer with a dr y cloth. Wipe aw a y any stra y drops of ink, scraps of paper , and dust. P a y special attention to cleaning the blac k panel that can easily become dir ty .
T ranspor ting the Printer 85 Routine Maintenance T ranspor ting the Printer P ack the printer carefully in its original packing materials. If you do not ha v e the or iginal pac king mater ials, pac k the pr inter carefully and thoroughly in protectiv e mater ial and place inside a sturdy bo x.
T ranspor ting the Printer 86 Routine Maintenance 3 Remov e the paper rest and the paper output tra y . 4 Disconnect the printer cable from the computer , and then disconnect the pow er cord from the pr inter .
T ranspor ting the Printer 87 Routine Maintenance 5 Secure the printer with adhesive tape , as shown, and then pack it in a plastic bag..
T ranspor ting the Printer 88 Routine Maintenance 6 Attach protectiv e material to both sides of the pr inter when pac king the printer . Clearly label the box as "F ragile," if using a transpor t compan y .
89 Printing Media Printing Media • Compatib le Media T ypes • En velopes • High Resolution P aper • Glossy Photo P aper • High Gloss Photo Film • Glossy Photo Cards • Photo P aper Pro .
Compatible Media T ypes 90 Printing Media Compatible Media T ypes Y ou can use the f ollowing types of paper and other media. ■ Size • Standard paper : F rom A5 size (5.83 x 8.27 in / 148.0 x 210.0 mm) to legal size (8.5 x 14.0 in / 215.9 x 355.6 mm) • Non-standard paper : F rom 3.
Compatible Media T ypes 91 Printing Media ■ W eight 17 to 28 lb (64 to 105 g/m 2 ) Do not use paper heavier than this (e xcept f or suppor ted Canon-brand media), as it could jam in the printer . ■ T ypes The f ollowing types of media can be used.
Env elopes 92 Printing Media En velopes Use either US Com. #10 or European DL size env elopes. ■ Preparation f or Printing 1 Press down on all f our corners and edges of the env elopes to flatten them as shown belo w . 2 If the env elopes are curled, hold the opposite cor ners and gently bend them in the opposite direction.
Env elopes 93 Printing Media 3 If the leading edge of an env elope is puff ed up or curled, use a pen to press the env elope flat and shar pen the crease. The env elopes ma y jam in the printer if they are not completely flat and the edges are not aligned.
Env elopes 94 Printing Media ■ Loading • Place env elopes lengthwise with the flap to the left and the address side f acing upw ards . • Set the P aper Thic kness Lev er to the right.
Env elopes 95 Printing Media The paper roller will rotate ten times as it cleans. Repeat this operation three times. 3 Load a sheet of Letter or A4 plain paper in the printer. 4 Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the RESUME/CANCEL button.
High Resolution P aper 96 Printing Media High Resolution P aper This type of paper provides better color reproduction than plain paper . It is suitab le for printing business documents that f eature graphics , and for photog raphs. ■ Loading • Load the paper with the whiter side f acing up .
High Resolution P aper 97 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Resolution P aper • P age Size : Ensure that the setting matches the siz e set in the application. ■ Handling of Printed Output Do not stack more than 50 sheets in the paper output tr a y .
Glossy Photo P aper 98 Printing Media Glossy Photo P aper This media is thick er than High Resolution P aper with a glossy printing surface to produce printouts close to photograph quality . ■ Loading • Load the paper with the whiter side f acing up .
Glossy Photo P aper 99 Printing Media ■ Printer Dr iv er Settings • Media T ype : Glossy Photo P aper • P age Size : Ensure that the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed.
High Gloss Photo Film 100 Printing Media High Gloss Photo Film This film has an e xtremely glossy surface , ideal f or pr inting photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the film with the cut cor ner at the upper right.
High Gloss Photo Film 101 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Gloss Photo Film • P age Size : Ensure that the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed.
Glossy Photo Cards 102 Printing Media Glossy Photo Car ds This photo-size paper is intended f or printing images that cov er the entire surface of the card, without a white border . When printing, use the or iginal application software , ZoomBrowser EX/PhotoRecord (f or Windows) or ImageBro wser (f or Macintosh).
Glossy Photo Cards 103 Printing Media ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tr ay . • Do not touch the printed surface until the ink dries (appro x.
Photo P aper Pro 104 Printing Media Photo P aper Pr o This is thick paper with a treated surf ace that enhances gloss and pro vides super ior color reproduction. It is ideal for printing high quality photographs . This media is av ailable in Letter or A4 and 4 × 6 sizes .
Photo P aper Pro 105 Printing Media ■ Printer Dr iv er Settings • Media T ype : Photo P aper Pro • P age Size : Ensure that the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed.
Photo P aper Pro 106 Printing Media ■ Printable Area With some images the trailing edge of the image ma y be b lurred if printing extends out of the printable area.
Photo P aper Pro (Borderless) 107 Printing Media Photo P aper Pr o (Bor derless) Made of the same material as the paper descr ibed pre viously , this photo-size paper is intended f or printing images that cover the entire surf ace of the card, without a white border .
Photo P aper Pro (Borderless) 108 Printing Media ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tr ay . • Do not touch the printed surface until the ink is fix ed (appro x. 30 minutes). Colors in dark images may appear indistinct at first, b ut become clearer after about 30 minutes .
T ransparencies 109 Printing Media T ransparencies This film is ideal f or pr inting presentation material for use with o verhead projectors . ■ Loading • Place one sheet of plain Letter or A4 paper under the transparencies in the sheet feeder . • Set the P aper Thic kness Lev er to the left.
T ransparencies 110 Printing Media • Y ou can print on either side of this media. How ev er , for best results print on the side that curls in when you hold the shor t side of the paper . ■ Printer Dr iv er Settings • Media T ype : T ransparency • P age Size : Ensure that the setting matches the siz e set in the application.
T -Shirt T ransf ers 111 Printing Media T -Shir t T ransfers This paper is used to produce iron-on transf ers. The image is printed backw ards when Media T ype is set to T -Shir t T r ansfer in the printer driver . Note ➤ For the customers in the United States, refer to the instructions provided with the T-Shirt transfer paper.
T -Shirt T ransf ers 112 Printing Media ■ Printer Dr iv er Settings • Media T ype : T -Shir t T ransf er • P age Size : Ensure that the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each T -Shir t transf er as soon as it is printed.
Banner P aper 113 Printing Media Banner P aper This is long paper that consists of consecutiv e sheets of Letter or A4 size paper , ideal f or printing long posters or banners (up to six sheets long). ■ Preparation f or Printing • When tearing the banner paper , tear off one more sheet than y ou actually need to print.
Banner P aper 114 Printing Media 3 Place the printer where the pr inted banner output can hang ov er the edge of the table . Ensure that the ink does not stain the table or floor .
Banner P aper 115 Printing Media ■ Printer Dr iv er Settings • Media T ype : Plain P aper • P age Size : When using letter siz e banner paper : Letter When using A4 banner paper : A4 • Copies : Must be set to "1" to print correctly .
116 T roubleshooting T r oubleshooting • Cannot Install the Printer Dr iv er • Print Quality is P oor or Contains Errors • Printer Does Not Star t or Stops Dur ing Print Jobs • P aper Does Not.
Cannot Install the Printer Dr iv er 117 T roubleshooting Cannot Install the Printer Driver ■ Follow the installation pr ocedure correctly . Install the printer dr iv er carefully follo wing the procedures descr ibed in the Quick Start Guide . If the printer dr iv er was not installed correctly , reinstall it.
Cannot Install the Printer Dr iv er 118 T roubleshooting ■ If the Installer for the printer driver does not start up automatically when y ou inser t the Setup Software & User’ s Guide CD-ROM , double-c lick My Computer in the Windows screen, f or Windows XP , clic k Star t and select My Computer , and then double-c lick the CD-R OM icon.
Print Quality is P oor or Contains Errors 119 T roubleshooting Print Quality is P oor or Contains Error s • Cannot Print to End of Job • Colors are Unclear • Meaningless Characters or Symbols ar.
Print Quality is P oor or Contains Errors 120 T roubleshooting Cannot Print to End of Job ■ Confirm that the P age Size setting matches the size of the paper loaded in the printer .
Print Quality is P oor or Contains Errors 121 T roubleshooting Color s are Unclear ■ Confirm that the Media T ype setting in the printer driver matches the type of paper loaded in the printer . If you are printing a photogr aph or an illustration from a Windows en vironment, also increase Print Quality on the Main tab .
Print Quality is P oor or Contains Errors 122 T roubleshooting Meaningless Character s or Symbols are Printed ■ If the prob lem only occurs when printing a specific document, tr y editing the document and then printing it. If this does not resolv e the problem, there ma y be a problem with y our application.
Print Quality is P oor or Contains Errors 123 T roubleshooting Printing is Blurred/Color s are Wr ong ■ If a specific color does not print, chec k whether the corresponding ink tank is empty . Replace if necessary . ■ Print the nozzle chec k pattern to ensure that ink is output correctly .
Print Quality is P oor or Contains Errors 124 T roubleshooting Straight Lines are Misaligned ■ Align the printhead. Ensure that you align the printhead e very time you install a ne w pr inthead. Windows 1 Open the Printer Proper ties dialog bo x. 2 Click the Maintenance tab .
Print Quality is P oor or Contains Errors 125 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. 2 Click Utilities . 3 Select T est Print from the pull-down menu, and then clic k Printhead Alignment . F ollow the instructions on the screen.
Print Quality is P oor or Contains Errors 126 T roubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the Main tab , click High for the Print Quality setting.
Print Quality is P oor or Contains Errors 127 T roubleshooting Printed P aper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink (i.e., pictures with intense color s or photographs). ■ Reduce the Intensity setting in the printer driver and try printing again.
Print Quality is P oor or Contains Errors 128 T roubleshooting Macintosh 1 Open the Print dialog box. 2 F or Print Mode , select Manual and then clic k Details .
Print Quality is P oor or Contains Errors 129 T roubleshooting Bac k of P aper is Sm udg ed ■ If the next pa g e prints bef ore the ink is dr y , enable the P ause Pa g e printer driver setting.
Print Quality is P oor or Contains Errors 130 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. 2 Click the Utilities button. 3 Select Custom Settings from the pull-down men u. 4 Select P ause between pages , and then clic k Send . ■ Y ou may need to c lean some internal parts of the printer .
Print Quality is P oor or Contains Errors 131 T roubleshooting Printed Surface is Scratched ■ Ensure that y ou are using suitable paper . • The paper weight must be less than 28 lb (105 g/m 2 ). If you use non-Canon br and paper heavier than 28 lb (105 g/m 2 ), the printhead ma y scratch the printed surf ace.
Print Quality is P oor or Contains Errors 132 T roubleshooting ■ Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity , the paper may absorb too m uch ink and become wa vy . This may cause the printed surf ace to become scratched.
Print Quality is P oor or Contains Errors 133 T roubleshooting White Streaks ■ Print the nozzle chec k pattern to check the ink output. If a specific color does not print in the nozzle check pattern, clean the pr inthead. ➡ Printing the Nozzle Check P attern ➡ Printhead Cleaning The problem can also be resolv ed b y aligning the pr inthead.
Print Quality is P oor or Contains Errors 134 T roubleshooting Color s are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the Main tab , click High for the Print Quality setting.
Print Quality is P oor or Contains Errors 135 T roubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the Main tab , select Custom f or the Print Quality setting, and clic k Set .
Printer Does Not Star t or Stops Dur ing Print Jobs 136 T roubleshooting Printer Does Not Star t or Stops During Print Jobs • Printing Does Not Star t • Printing Stops Before It is Completed • P.
Printer Does Not Star t or Stops Dur ing Print Jobs 137 T roubleshooting Printing Does Not Star t ■ Ensure that the printer is turned on. If the PO WER lamp is off, press the PO WER b utton. If the PO WER lamp is flashing green, the printer is initializing.
Printer Does Not Star t or Stops Dur ing Print Jobs 138 T roubleshooting ■ Ensure that the correct printer driver is selected. In Windows , ensure that Canon S820 is selected in the Print dialog bo x. In Macintosh, ensure that S820 is selected in the Chooser .
Printer Does Not Star t or Stops Dur ing Print Jobs 139 T roubleshooting Printing Stops Bef ore It is Completed ■ Check the status of the PO WER lamp.
Printer Does Not Star t or Stops Dur ing Print Jobs 140 T roubleshooting Printer Mo ves But Does Not Print ■ Check the ink tanks. If empty , replace them. ■ Ensure that the ink tanks snap into place when y ou install them. ■ If there is plenty of ink but the printer does not print, clean the printhead.
Printer Does Not Star t or Stops Dur ing Print Jobs 141 T roubleshooting Printhead Holder Does Not Mo ve to the Center ■ Ensure that the printer is turned on. The printhead holder will not mov e unless the power is on. If the PO WER lamp is off, close the front cov er and tur n the pow er on.
P aper Does Not Feed Properly or P aper Jams 142 T roubleshooting P aper Does Not Feed Pr operly or P aper Jams • P aper Does Not F eed Properly • P aper J ams.
P aper Does Not Feed Properly or P aper Jams 143 T roubleshooting P aper Does Not Feed Pr operly ■ Confirm the paper conditions. • If non-Canon brand media, the paper is not too thic k (less than 28 lb / 105g/m 2 ). • The number of sheets loaded does not e xceed the recommended le vel.
P aper Does Not Feed Properly or P aper Jams 144 T roubleshooting P aper Jams Remov e the paper according to the f ollowing procedure. 1 Slowly pull the paper out, either from the sheet f eeder or from the paper output slot, whiche ver is easier . If the paper tears and a piece remains inside the printer , open the front cov er and remov e it.
The PO WER Lamp Flashes Orange 145 T roubleshooting The PO WER Lamp Flashes Orange An error has occurred in the printer . The number of flashes indicates the type of error , as outlined below .
The PO WER Lamp Flashes Orange 146 T roubleshooting ■ Six flashes: No printhead installed Install a printhead. ■ Seven flashes: Def ective printhead Remov e and reinstall the printhead. Also , ensure that the protectiv e cap has been remo ved. If reinstalling the printhead does not resolv e the problem, replace it with a ne w one.
The PO WER Lamp Flashes Orange 147 T roubleshooting ■ PO WER lamp flashes alternate green and orange: An error that requires contacting a Canon the Canon Customer Care Center ma y have occurred. T ur n the pr inter off and unplug the printer from the power supply .
An Error Message is Displa yed on the Screen 148 T roubleshooting An Err or Message is Display ed on the Screen • Error Wr iting to LPT1 or USBxxx • Application Error or Gener al Protection F ault.
An Error Message is Displa yed on the Screen 149 T roubleshooting Err or Writing to LPT1 or USBxxx ■ Ensure that the printer is turned on. If the PO WER lamp is off, turn the printer on. If the PO WER lamp is flashing green, the printer is initializing.
An Error Message is Displa yed on the Screen 150 T roubleshooting ■ V erify the printer port status. Note ➤ Verify your printer port status on the Device Mana g er . F or information on the verification operation or correcting errors , refer to the Windows man ual.
An Error Message is Displa yed on the Screen 151 T roubleshooting ■ There may be a pr oblem in the printer driver . Uninstall the printer driver and reinstall it.
An Error Message is Displa yed on the Screen 152 T roubleshooting Application Err or or General Protection F ault ■ Ensure that the application program y ou are using is intended f or your operating system. F or example , if you attempt to print with a Windows 3.
An Error Message is Displa yed on the Screen 153 T roubleshooting ■ Check the amount of free space on the har d disk. Y ou ma y need to increase the amount of free space by deleting an y unnecessar y files. ■ If the prob lem only occurs when printing a specific document, tr y editing the document and then printing it.
An Error Message is Displa yed on the Screen 154 T roubleshooting Other Err or Messages ■ If the BJ Status Monitor is display ed, follo w the on-screen instructions. If an error occurs during pr inting, the BJ Status Monitor displa ys the error on the Printer Status tab .
An Error Message is Displa yed on the Screen 155 T roubleshooting ■ If one of the follo wing messages is display ed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting an y unnecessar y files.
An Error Message is Displa yed on the Screen 156 T roubleshooting Other Err or Messages ■ If a message with the format "Err or No.: Xn" (where "X" represents a letter and "n" represents a number) is displa yed: Error No.
Problems Unique to Windo ws 157 T roubleshooting Pr oblems Unique to Windows • The BJ Status Monitor is Not Displa yed • Cannot Print in Background (Windo ws Me/Windows 98/Windo ws 95 only) • Ca.
Problems Unique to Windo ws 158 T roubleshooting The BJ Status Monitor is Not Displa yed ■ Ensure that "Enable bi-directional support for this printer" is selected.
Problems Unique to Windo ws 159 T roubleshooting Cannot Print in Bac kground (Windo ws Me/Windo ws 98/ Windo ws 95 only) ■ Check the amount of free space on the har d disk. Backg round pr inting requires a cer tain amount of disk space. Y ou may need to delete unnecessar y files, or disab le backg round pr inting.
Problems Unique to Windo ws 160 T roubleshooting Cannot Print Normall y ■ When the printer port is set to "ECP", cancel ECP mode and then try printing again. Sometimes ECP mode disrupts nor mal pr inting. 1 Open the Printer Proper ties dialog bo x.
Problems Unique to Windo ws 161 T roubleshooting ■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to FILE as follows. The WPS (Windows Printing System) driver or CAPT (Canon Adv anced Printing T echnology) dr iver ma y disrupt nor mal printing.
Problems Unique to the Macintosh 162 T roubleshooting Pr oblems Unique to the Macintosh • J agged T ext/Gr aphics, or Banded Gradations • Cannot Print in Background Macintosh.
Problems Unique to the Macintosh 163 T roubleshooting Jag g ed T e xt/Graphics, or Banded Gradations ■ Ensure that y our application suppor ts Quick Dra w . If you are using a P ostScr ipt-compatib le application, pr inted te xt and lines ma y appear jagged and gradations ma y appear banded.
Problems Unique to the Macintosh 164 T roubleshooting Cannot Print in Bac kground ■ Ensure that backgr ound printing is enabled. 1 In the Apple menu, select Chooser . 2 Click Bac kgrounding on. ■ Check the amount of free space on the har d disk. Backg round pr inting requires a cer tain amount of disk space.
165 Appendices Appendices • F or F aster Printing Macintosh Windows.
F or F aster Pr inting 166 Appendices For F aster Printing The USB interf ace provides the quic kest printing with Windows Me, Windows 2000 and Windows 98. Ref er to the Quick Start Guide f or USB connection details. When using the parallel printer interf ace, use the ECP data tr ansf er mode f or f aster printing.
F or F aster Pr inting 167 Appendices 3 Click the Maintenance tab and click the Custom Settings icon. 4 Select the Set printer to ECP mode chec k box and clic k Send .
F or F aster Pr inting 168 Appendices Note ➤ • Some computers ma y hav e problems printing in the ECP mode. In this case, clear the Set printer to ECP mode chec k bo x in the screen abov e, and clic k Send . T urn the pr inter off and back on to cancel the ECP mode.
169 Specifications Specifications Printing method: Bubb le Jet on-demand Printing resolution: 2400 (horizontal) × 1200 (v er tical) dpi. max. Print speed (pr inting with Canon standard patter n): Black printing F ast (Draft): 4 ppm Standard: 3.5 ppm Color printing F ast (Draft): 4 ppm Standard: 2.
170 Specifications Receiv e buff er : 80 KB Interf ace (parallel): IEEE1284-compatible Interf ace (USB): USB 1.1-compatible Interf ace connector (parallel): Amphenol 57-40360 or equiv alent Interf ac.
171 Specifications Acoustic noise le vel: Appro x. 37 dB (A) (in the best quality mode) Operating en vironment: T emperature: 41 to 95˚F (5 to 35˚C) Humidity: 10 to 90%RH (no condensation) Storage .
172 Specifications ■ F eed method: Continuous f eed through auto sheet f eeder F or Plain P aper , Env elopes, High Resolution P aper , Glossy Photo P aper , High Gloss Photo Film, Glossy Photo Cards, Photo P aper Pro, T ransparencies, T -shir t T r ansfers , Banner P aper ■ Sheet f eeder capacity: Plain P aper (75 gsm) 100 sheets max.
173 Specifications ■ Ordinar y pr int media: Regular size: 4" × 6", Letter , Legal, A4, A5, B5, US Com.#10, European DL Custom size: width: 3.
174 Specifications ■ Graphic image printing: Data f or mat: Canon extended mode: Raster image format Resolution: Canon e xtended mode: 600, 1200, 2400 dpi ■ Printhead: Black, Photo Cy an, Photo Magenta, Cyan, Magenta, Y ello w: 256 nozzles (1200 dpi) ■ Ink T anks: Capacity (page): Black (BCI-6BK) appro x.
175 Specifications ■ Printer dr iv er operating environment: Windows IBM PC/A T -compatible computer running on Windows XP , Windows Me, Windows NT , Windows 2000, Windo ws 98, or Windows 95. Macintosh Macintosh computer equipped with a USB interf ace and Mac OS.
176 Specifications ■ Printing Area T o ensure the best pr int quality , the pr inter allo ws a margin along each edge of media. Printing area (dar k blue): Canon recommends that you print within this area. () Printable area (light b lue): The area where it is possib le to print.
177 Specifications 4" x 6" , A4, B5, A5 Note ➤ When printing on Photo Paper Pro and Glossy Photo Paper, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled.
178 Specifications Legal , Letter Note ➤ When printing on Photo Paper Pro and Glossy Photo Paper, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled.
179 Specifications En velopes Size Printable Area (width x height) US Com. #10 8.3 × 3.9 in / 211.8 × 98.0 mm European DL 7.5 × 4.1 in / 190.5 × 103.
180 Specifications Banner P aper Size Printable Area (width x height) Banner P aper Letter : 8.0 × 65.7 in / 203.2 × 1668.4 mm A4: 8.0 × 69.8 in / 203.2 × 1774.0 mm 0.13 in / 3.4 mm 0.13 in / 3.4 mm 0.12 in / 3.0 mm 1.2 in / 30.5 mm 0.2 in / 5.0 mm Max.
181 Inde x A Application Error 152 B Background printing (Macintosh) 59 Background printing (Windows) 159 Banner Paper 113 BCI-6BK 69 BCI-6C 69 BCI-6M 69 BCI-6PC Photo 69 BCI-6PM Photo 69 BCI-6Y 69 BJ.
182 Inde x C Cancelling a Print Job (Macintosh) 61 Cancelling a Print Job (Windows) 39 CAPT driver 151, 161 Chooser (Macintosh) 59 Cleaning 34, 46, 78 Cleaning the Printer 83 Client (Macintosh) 63 Com.
183 Inde x H High Gloss Photo Film 100 High Resolution Paper 96 I Ink Tank 68, 69 M Media Type (Macintosh) 48 Media Type (Windows) 23 N Network (Macintosh) 62 Nozzle Check Pattern 77 O Opening the Pri.
184 Inde x Photo Optimizer PRO (Macintosh) 53 Photo Optimizer PRO (Windows) 31 Photo Paper Pro 104, 107 PICT File (Macintosh) 57 Poster Printing 26, 56 POWER Button 18 POWER Lamp 18, 145 Print Advisor.
185 Inde x S Sheet Feeder 15 Simulate illustration (Macintosh) 52 Simulate Illustration (Windows) 30 Specifications 169 T Transparencies 109 Transporting the Printer 85 T-Shirt Transfers 111 U Uninsta.
An important point after buying a device Canon S 820 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon S 820 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon S 820 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon S 820 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon S 820 will certainly help you make a decision on the purchase.
If you already are a holder of Canon S 820, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon S 820.
However, one of the most important roles played by the user manual is to help in solving problems with Canon S 820. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon S 820 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
