Instruction/ maintenance manual of the product iR 3170C Canon
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Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
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iR 3170C/iR 3170Ci iR 2570C/iR 2570Ci User's Guide.
Manuals f or the Machine The manuals for this machine are divide d as follo ws. Please refer to them f or detailed i nf ormation . The manuals supplied with optional equipment are included in the list below . Depending on the system configuration and product purchased, some manuals ma y not be needed.
• Mac OS X PS Printer Driver Installation an d Instructions Mac PS Driver Guide CD-ROM • UFR II Printer Driver Installation and Instructions UFR II Driver Guide CD-ROM • Mac OS X UFR II Printer .
iv Contents Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How T o Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v System Configuration an d Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 External View and Inter nal View .
vi Preface Thank you f or purcha sing the Canon iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci. Please read this manual thoroughly before operating the machine in orde r to familiarize yourself with its capabilities, and to make the most of its many functions .
Legal Notices vii Legal Notices Preventing Counterf eit Documents This machine includes a function for aiding in t he pre v ention of counterfeit documents. If you are copying documents that resemb le paper money closely , you ma y be unable to get an appropriate image.
Legal Notices viii Additional Inf ormation When ser vicing or adjusting the optical system of the product, be careful not to place screwdriv ers or other shiny objects in the path of the laser beam. Also , accessories such as watches and rings should be removed bef ore wor ki ng on the product.
Legal Notices ix About the ENERGY ST AR Program (Onl y iR 3170Ci) R&TTE Directive Super G3 This copier model meets E NERGY S TA R Program f or en erg y efficiency . The International E NERGY S TA R Office Equipment Program is an inter nati onal program that promotes energy saving through the us e of computers and o ther office equipment.
Legal Notices x Abbreviations Used in This Man ual In this manual, product names and model name s are abbre viated as follo ws: Microsoft ® Windows ® 98 operating system: Windows 98 Microsoft ® Win.
Legal Notices xi Copy right Cop yright 2005 by Canon Inc. All r ights reser ved. No par t of this publication may be reproduced or transmitted in any f orm or by any means, electronic or mechanical, including photocopying and recording, or by any inf or mation storage or retriev a l system without the prior wri tten permissio n of Canon Inc.
Legal Notices xii Disc laimer s The information in this document is subject to change withou t notice. CANON INC . MAKES NO W ARRANTY OF ANY KIND WITH REGARD T O THIS MA TERIAL, EITHER EXPRESS OR IMPL.
Legal Notices xiii Legal Limitations on the Usag e of Y our Pr oduct and the Use of Images Using your product to scan, print or otherwis e reproduce cer t ain documents, and the use of such images as scanned, pr inted or otherwise reproduced by y o ur product, may be prohibited by la w and ma y result in criminal and /or civil liability .
Important Safety Instructions xiv Impor tant Safety Instructions Please read these "Impor tant Sa fety Instructions" thoroughly bef ore operating the machine. As these instructi ons are intended to prev ent injur y to the user or other per sons or de struction of proper ty , al wa ys pay attention to these instruct ions.
Important Safety Instructions xv • Do not instal l the mach ine in the f ollo wing location s: - A damp or dusty location - A location near water faucets or water - A location exposed to direct su n.
Important Safety Instructions xvi Handling W ARNING • Do not attempt to disassemble or mo dify the machine. There are hig h-temperature and high-volta ge components in side the machine which may result in a fire or electrical shock.
Important Safety Instructions xvii • Do not place y our hand in the part of the tray where stap ling is perf ormed when a fi nisher is attached, as t his may result in p ersonal injury .
Important Safety Instructions xviii Maintenance and Inspections W ARNING • When cleaning the machine, first turn OFF the main power sw itch, then disconnect the power cord.
Important Safety Instructions xix Consumables W ARNING • Do not burn or thro w used toner car tridges into open flames, a s this may cause the toner remaining inside the car tridges to ig nite, resulting in burns or a fire .
About the Instruction Manual CD-ROM xx About the Instruction Manual CD-R OM Contents of Instruction Manual CD-R OM Documentation kit A: Instruction Manual CD-R OM V olume I-III This contains the multilingual ve rsions of the f ollowing guides.
User Manual CD-ROM Menu xxi User Manual CD-R OM Menu The User Manual CD-R OM Menu is software that enab les y ou to select and view PDF Manuals included on the CD-ROM via your computer screen. F ol low the instructions below to use the User Manual CD-R OM Menu.
User Manual CD-ROM Menu xxii Using The CD-R OM Menu This section describes how to use the CD-ROM Menu. When y ou inser t the User Manual CD-ROM provided into the CD-ROM driv e, the Language Selection screen is display ed . Clicking a language on this screen displays the f ollowing menu.
Periodic Inspection of the Breaker xxiii P eriodic Inspection of the Breaker This machine has a breaker that detects e xcess curr ent or leakage curren t.
Periodic Inspection of the Breaker xxiv 3 Once you ha ve confirmed that the power is OFF , press the main po wer s w itch to OFF (" " side). 4 Mov e the breaker le ver to ON ("I" side). IMPOR T ANT If the breake r stops between ON an d OFF , mov e the breaker le ver to OFF , then back to ON.
CHAPTER 1-1 1 Bef ore Y ou Start Using This Machine This chapter describes what you should kno w before us ing this machine, such as par ts and their functions, and how to turn ON the main power . Installation Location and Handling . . . . . . . . . .
Installation Location and Handling 1-2 Bef ore Y ou Star t Using This Machine 1 Installation Location and Handling This section describes preca utions for installa tion location and handling. W e recommend that you read this section prior to using this machine.
Installation Location and Handling 1-3 Bef ore Y ou Star t Using This Machine 1 ■ A void poorly ventil ated loca tions. This machine generates a slight amount of ozone during normal use. Although sensitivity t o ozone ma y vary , this amount is not har mful.
Installation Location and Handling 1-4 Bef ore Y ou Star t Using This Machine 1 ■ A void e xposing the mac hine to rapid changes in tempe rature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) ma y form inside the machine.
Installation Location and Handling 1-5 Bef ore Y ou Star t Using This Machine 1 Select a Safe P ower Suppl y ■ Plug the mac hine into a 220-240 V A C outlet. ■ Make sure that the po wer supply f or the machine is saf e , and has a stead y vo l ta g e .
Installation Location and Handling 1-6 Bef ore Y ou Star t Using This Machine 1 Pr o vide Adequate I nstallation Space ■ Pro vide enough space on each side of the mac hine for unrestricte d operation. No optional equipment is attached. 1,035 mm 1,238 mm 100 mm or more The optional Feeder (DADF-L1), Finisher-P1, and Paper Deck-Q1 are attac hed.
Installation Location and Handling 1-7 Bef ore Y ou Star t Using This Machine 1 Mo ving the Machine ■ If you intend to move the machine, cont act yo ur local authorized Canon dealer befor ehand. Handling Precautions ■ Do not attempt to di sassembl e or modify the mac hine.
Installation Location and Handling 1-8 Bef ore Y ou Star t Using This Machine 1 ■ Be careful not to spill liqud or dr op any forei gn object s, such as paper cli ps or staples inside the machine .
Installation Location and Handling 1-9 Bef ore Y ou Star t Using This Machine 1 ■ For safety re asons, turn OFF th e contr ol panel power switch of the machine when it will not be used f or a long period of time, such as o vernight.
What This Machine Can Do 1-10 Bef ore Y ou Star t Using This Machine 1 What This Machine Can Do All the elements y ou will e ver need in a colour digital m ultitasking machine. The iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci incorporates a r ich arra y of input and output features that can greatly enhance your efficiency .
What This Machine Can Do 1-11 Bef ore Y ou Star t Using This Machine 1 Sending Function (optional)* See the Sending and F acsimile Guide The Send function enables you to send scanned image or document data to file ser vers , or send it by e-mail or I-f ax.
What This Machine Can Do 1-12 Bef ore Y ou Star t Using This Machine 1 Using the Remot e User Interface See the Remote UI Guide Y o u can control functions, such as confir ming the status of the machine, job operations, and printing instructions for data sav ed in inbo x es, all from y our PC's web browser .
System Configuration and Parts 1-13 Bef ore Y ou Star t Using This Machine 1 System Configuration and P ar ts Optional Equipment 9 0 Main Unit.
System Configuration and Parts 1-14 Bef ore Y ou Star t Using This Machine 1 External View and Internal Vie w a Platen Cover T ype H b Feeder (D ADF-L1) c Card Reader-C1 d Copy T ray-J1 e Pap e r D ec.
System Configuration and Parts 1-15 Bef ore Y ou Star t Using This Machine 1 Contr ol P anel P arts 0 a Energy Saver ke y Press to set or cancel the Ener gy Sav er mode. b Control P anel P ower Switch (Sub P ower Supply) Press to turn the control panel ON or OFF .
System Configuration and Parts 1-16 Bef ore Y ou Star t Using This Machine 1 T ouch P anel Display a Copy Press this key to access t he machine's copy functi ons.
System Configuration and Parts 1-17 Bef ore Y ou Star t Using This Machine 1 • [Send] appears if the Color Universal Send Kit (standard-equipped f or the iR 3170Ci/iR 2570Ci) is activated and the optional Super G3 F AX Board is in stalled, or only the Color Universal Send Kit (standard-equipped for the iR 3170Ci/iR 2570Ci) is activ a ted.
System Configuration and Parts 1-18 Bef ore Y ou Star t Using This Machine 1 NO TE • The top of the touch panel displa y may diff er according to the optional equipment that is attached to the machine.
System Configuration and Parts 1-19 Bef ore Y ou Star t Using This Machine 1 • The meaning of the icon (ty pe of job) that appears in the Jo b/Print Status Displa y Area (on the bottom left of the s.
Main Power and Control Panel Power 1-20 Bef ore Y ou Star t Using This Machine 1 Main P o wer and Control P anel P ower The machine is provided with two power s witc hes, a main power s witch and a control panel power s witch, as well as a breaker that detects e xcess current or leakage curre nt.
Main Power and Control Panel Power 1-21 Bef ore Y ou Star t Using This Machine 1 IMPOR T ANT If the main pow er indicator on the control pan el does not light e ven though the main po wer s witch is ON, be sure to chec k the break er to see if it is OFF .
Main Power and Control Panel Power 1-22 Bef ore Y ou Star t Using This Machine 1 ● If login authenticatio n by the SDL or SSO login service is not set, and MEAP is selected as the initial function in Co mmon Settings (from the Additional Functions screen).
Main Power and Control Panel Power 1-23 Bef ore Y ou Star t Using This Machine 1 ● If login authentication b y the SDL or SSO login serv ice is set: ❑ The Star t Up screen is displayed until the machine is ready to scan.
Things You Must Do Before Using This Machine 1-24 Bef ore Y ou Star t Using This Machine 1 Things Y ou Must Do Bef ore Using This Machine This section describes the impor tant setting registrations and procedures that must be done before the machine is used f or sending operations.
Things You Must Do Before Using This Machine 1-25 Bef ore Y ou Star t Using This Machine 1 3 Press [T el Line T ype]. 4 Select the type of telephone line ➞ pr ess [OK]. The selected mode is set. 5 Press [Done] repeatedl y until the Basic Features screen appear s.
Things You Must Do Before Using This Machine 1-26 Bef ore Y ou Star t Using This Machine 1 Setting the Current Date and Time Y ou can set the current date and time. The curre nt d ate and time settings are used as standard timer settings for functions that require them.
Things You Must Do Before Using This Machine 1-27 Bef ore Y ou Star t Using This Machine 1 3 Enter the current date ( day , month, year) and time using - (numeric keys). ● If you are setting the Time Zone: ❑ Press the Time Zone drop-down list ➞ select the time zone where the machine is located.
Things You Must Do Before Using This Machine 1-28 Bef ore Y ou Star t Using This Machine 1 ❑ Select the month and day from the Month and Da y drop-down lists, respectiv e ly . ❑ Press [ ] or [+] to enter the time of day y ou want Daylight Sa ving Time to take effect ➞ press [OK].
Things You Must Do Before Using This Machine 1-29 Bef ore Y ou Star t Using This Machine 1 Registering This Machine's F ax Number Y ou must store the machine's f ax number . This number is printed on the document that you f ax to the receiving par ty .
Things You Must Do Before Using This Machine 1-30 Bef ore Y ou Star t Using This Machine 1 Registering Sender Names Y ou can regi ster any name as the sender's name, such as the section o r depar tment's name, or an indivi dual's name.
Things You Must Do Before Using This Machine 1-31 Bef ore Y ou Star t Using This Machine 1 4 Enter the se nder's name ➞ press [OK]. Y ou can enter up to 24 charac ters for the sender's name. T o cancel registering the se nder's name, press [cancel].
Things You Must Do Before Using This Machine 1-32 Bef ore Y ou Star t Using This Machine 1 1 Press ➞ [Comm unications Set tings] ➞ [TX Set tings] under <Common Settings>. 2 Press [Unit Name]. 3 Enter a name ➞ press [OK]. The selected mode is set.
Displaying a Help Screen 1-33 Bef ore Y ou Star t Using This Machine 1 Displa ying a Help Screen Pressing brings up a guidance scr een with i n f ormatio n about the various f eatures that are av ailabl e with y our machine . ■ Usage He lp Pressing after selecting a mode br ings up a guide screen with an explanation of that mode .
Displaying a Help Screen 1-34 Bef ore Y ou Star t Using This Machine 1 1 Press [Maki ng Copies] ➞ [V arious originals]. 2 Press [Photo original] or [T ext & Printed image contained] ➞ press [ ▼ ] or [ ▲ ] to read the detailed inf ormation on the selected mode.
CHAPTER 2-1 2 Routine Maintenance This chapter describes how to load paper, and replace toner . Loading P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Replacing the T oner Car tridge .
Loading Paper 2-2 Routine Maintenance 2 Loading P aper If the selected pape r has run out during printing, a screen prompting you to load pape r appears on the touch panel display . IMPOR T ANT • A screen prompti ng you to load paper als o appears if the selected paper dra wer is not fully inserted into the machine.
Loading Paper 2-3 Routine Maintenance 2 1 Press and releas e the b utton on the paper dra wer in whic h y ou want to loa d paper . 2 Grip the handle, and pull out the paper drawer until it stops. 3 Open a pac kage of paper , and remo ve the paper stack.
Loading Paper 2-4 Routine Maintenance 2 NO TE • F or high quality printouts, use paper recommended b y Canon. • Bef ore loading paper , alwa ys fan the she ets se ve ral times , and align the edges to f acilitate f eeding. Also , you shoul d alwa ys fan paper that has just been remo ved from a newly opened paper pac kage.
Loading Paper 2-5 Routine Maintenance 2 5 Gently push th e paper draw er back int o the machine until it clicks into place in the c losed position . CA UTION When returning the pape r drawer to its original position, be careful no t to get your fingers caught, as this may result in personal injury .
Replacing the Toner Cartridge 2-6 Routine Maintenance 2 Replacing the T o ner Car tridg e When there is on ly a small amount of toner remai ning in the machine, the following message appears on the touch panel display , as shown.
Replacing the Toner Cartridge 2-7 Routine Maintenance 2 IMPOR T ANT • Use only the toner cartridges intended for use with t his machine . • Do not replace toner cartridges until the message prompting y ou to do so appears . • The colour of the toner to be replaced is shown on the touch panel displ a y .
Replacing the Toner Cartridge 2-8 Routine Maintenance 2 3 T urn the knob of the to ner cartridge in the direction of the arr ow (counter cloc kwise). IMPOR T ANT T urn the knob on the blac k car tr idge, until the arro w points to 'Unlock'. T urn the knob on the cy an, magenta, or y ellow toner c ar tridge until it stops.
Replacing the Toner Cartridge 2-9 Routine Maintenance 2 4 Grip the knob on the toner car tridge , and pull the toner ca rtridge out of the toner suppl y port. Pull the toner car tridge out halfwa y , then remove it completely while suppor ting it with your other hand from underneath.
Replacing the Toner Cartridge 2-10 Routine Maintenance 2 6 T urn the knob of the t oner cartridge in the direction of the arr ow (cloc kwise) until it stops. IMPOR T ANT Bef ore you turn the knob on the toner c ar tridge, make sure that the toner cartridge is pushed in as f ar as possib le.
CHAPTER 3-1 3 T r oubleshooting This chapter explains what to do in res ponse to a paper jam and an error message display . Clearing Paper J ams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing Paper Jams 3-2 T roubleshoo ting 3 Clearing P aper Jams W ARNING The screen indicating the lo cation of the paper jam app ears on the touch panel display , f ollowed by instructions on how to clear the paper ja m. This screen repea tedly appears on the touc h panel display until the paper jam i s entirely cleared.
Clearing Paper Jams 3-3 T roubleshoo ting 3 1 Inspect all paper jam locations indicated on the to uch panel displa y , and remov e any jammed pa per . See the appropriate pages below for instructions on finding and remo ving jammed paper . Or, you can follo w the instructions on the touch panel display .
Clearing Paper Jams 3-4 T roubleshoo ting 3 ● If a paper jam occurs in side an optional unit ❑ See the instructions on the following pages. a F eeder (D ADF-L1) (S ee "Feeder (D ADF-L1) (Optional)," in the Reference Guide .) b Inner 2wa y T ra y -C1 (See "Inner 2wa y T ra y-C1 (Optional)," in the Reference Guide .
Clearing Paper Jams 3-5 T roubleshoo ting 3 i Saddle Finisher-Q2/Q4 (See "Inside the T op Cover of Finisher-Q1/Q3 and Saddle Finisher-Q2/Q4 (Optional)," or "Buffer P ass Unit (Op tional.
List of Error Messages 3-6 T roubleshoo ting 3 List of Err or Messages List of Erro r Codes without Messages If a job or operation does not complete successfully , check the error code, and perf or m the necessar y operations according to the error code display ed.
List of Error Messages 3-7 T roubleshoo ting 3 # 037 Cause Documents could not be received because there was insufficient memory av ailable . Remedy Erase unnecessary documents and documents wi th errors fro m memory to increase the amount of av ailable memor y .
List of Error Messages 3-8 T roubleshoo ting 3 # 816 Cause Cannot print beca use the set page limit total has been reached. Remedy Contact your System Manager . # 849 Cause De vice information could not be delivered because the client machine is processing a job .
List of Error Messages 3-9 T roubleshoo ting 3 # 853 Cause 1 When tryin g to print a large number of pages , the job is not performed due to insufficient memory resources. Remedy Reduce the number of pages tp print, or per form the pr int job again when no other jobs are reserved.
List of Error Messages 3-10 T roubleshoo ting 3.
CHAPTER 4-1 4 Appendix This chapter provides other useful inf ormation. Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 A vailable P aper Stock . . . . . .
Multifunctional Operations 4-2 Appendix 4 Multifunctional Operations The iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci offers the user man y fu nctions, such as printing, scanning, copying, and sending, which can be used together . The f ollowing tab le provides y ou with the details of multifunctional operations.
Multifunctional Operations 4-3 Appendix 4 *1 The machine's pe rformance ma y be affected i f image pr ocessi ng, such as compression, enlargemen t/reduction, and rotation, are carried out. *2 The output order of competin g jobs varies , dep ending on whether an optional finisher is attache d.
Available Paper Stock 4-4 Appendix 4 A vailab le P aper Stoc k The paper types that can be used with this machine are shown in the follo wing table. Icons indicating the type of paper load ed in each paper drawer can be displa yed on the paper selection screen if you store that information in the machine beforehand.
Available Paper Stock 4-5 Appendix 4 *1 If the optional En velope Feed er Attachment-C1 is at tached to paper dr awe r 1, env elopes can be loaded. NO TE • F or instructions on loading pap er , see .
Check Sheet for the Periodic Inspection of the Breaker 4-6 Appendix 4 Chec k Sheet for the P eriodic Inspection of the Breaker Cop y this page for future use, and store it in a saf e place near th e machine in order to document your periodic insp ections of the break er .
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Specifications subj ect to change without notice. © Canon Europa N.V . 2005 Canon Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Europe, Africa and Middle East Canon Euro pa N.V. P.O. Box 2262, 1180 EG Amstelveen, Netherlands Canon Middle East FZ-LLC P.
An important point after buying a device Canon iR 3170C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon iR 3170C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon iR 3170C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon iR 3170C you will learn all the available features of the product, as well as information on its operation. The information that you get Canon iR 3170C will certainly help you make a decision on the purchase.
If you already are a holder of Canon iR 3170C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon iR 3170C.
However, one of the most important roles played by the user manual is to help in solving problems with Canon iR 3170C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon iR 3170C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
