Instruction/ maintenance manual of the product imageRUNNER Canon
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Canon imageRUNNER Knowledge Module for PATROL User’s Guide guide.book P age i Frid ay, January 25 , 2002 4: 01 PM.
ii Prefa ce Copyright © 2000, 2002 by Canon Development Americas, Inc. All rights reserved. This manual may not be reproduced in any form, in whole or part, without the prio r written consent of Cano n Development America s, Inc.
Canon imag eRUNNER Kn owledge Module for PATROL 1 1 Canon imageRUNNER Knowledge Module f or PATROL ❏ Introduction.......... ................ ............ ........... ................. ........... ............ ........ 2 • Supported Canon Printers .
2 Canon i mageRUNNE R Knowledge Module for PATROL Introduction 0 The Canon imag eRUNNER Kn owledge M odule (also referred to in th is guide as Canon KM) is a management tool that fits wi thin PATROL by BMC Software, enabli ng you to mon itor your Canon n etwork print ers and standard MIB (non-Can on) device s.
Canon imag eRUNNER Kn owledge Module for PATROL 3 Conventions Used in This Guide The following types of format ting identify s pecific types of inf ormation provided in this guid e. Italicized text Used to stress the importance of a word or phrase, or to refer to the title of another guide.
4 Canon i mageRUNNE R Knowledge Module for PATROL System Requirements 0 To successfully install and operate Canon KM, your system environment must meet the following requirements: ❏ Processor: 300-MHz or greater Intel P entium (or compa tible) ❏ Oper ati ng Sys tem: Wind ows N T 4.
Canon imag eRUNNER Kn owledge Module for PATROL 5 ❏ Verify the folder in which PATROL is in stalled. Canon KM must be installed on each system with PATR OL Agent or Console.
6 Canon i mageRUNNE R Knowledge Module for PATROL To ensure that the Canon KM softw are installed and the Canon printer knowledge m odule loaded su ccessfully, check the dis play on the Desktop tab. Fo r details, see the “Mo nitoring Yo ur Printer Status” section.
Canon imag eRUNNER Kn owledge Module for PATROL 7 To re move the Canon KM soft ware: Use Add/Remove Programs in the Windows Control Panel to remove Canon imageRUNNER Knowledge Module for PATRO L. Alternatively, you can run setup.exe on your installation disk.
8 Canon i mageRUNNE R Knowledge Module for PATROL Perfor ming Pr inter Ta sks 0 As needed, perfo rm a number of tasks for a mana ged printer. Among these printer tasks, if available, enable the display of general or discovery- specific debug messa ges in the System Ou tput Window , if advised by Technic al Supp ort to troubl eshoot a problem .
Canon imag eRUNNER Kn owledge Module for PATROL 9 To enabl e the display of debug mess ages for a ll printer s: On the Desktop tab, right-click any sp ecific printer. Click KM Command s, and then click Ena bling Collecto r Debug Mode o r Enabling Disco ver Debug Mo de.
10 Canon imageRUNNER Kn owledge Module for PATROL 2. In the Disco very Settin gs dialog box, un der Search Prefere nces, select how you want to di scover new ly added Cano n printers. 3. If you selected Ping SN MP, unde r Enter IP Add ress range, specify the range of IP addresses to ping.
Canon i mageRUN NER Kno wledg e Modul e for PA TROL 1 1 6. To set the discovery proce ss to detect stan dard MIB dev ices by manuf actu rers o ther tha n Can on, cl ick Mana ge No n-Ca non St andard MIBs. 7. Specify the maximum number of devices you want to manage.
12 Canon imageRUNNER Kn owledge Module for PATROL Specifying IP Addresses to Ping 0 If you select Ping SNMP as a discovery method, you must specify one or more ranges of IP add resses to ping. The more specific you define the ranges, the more efficient the discovery process.
Canon i mageRUN NER Kno wledg e Modul e for PA TROL 1 3 Discovering Non-Canon Devices 0 You can better refine the d iscovery process by in cluding or not in cluding other standard MIB devices not manufactured by Canon.
14 Canon imageRUNNER Kn owledge Module for PATROL Append ix: T echni cal Notes 0 The following knowledge modul e parameters are used sol ely to collect internal data, to s upport the dis play of a status for certain device features. As such, these para meters display no status of their own.
Index 15 Index I A Abou t Can o n KM display co pyright and ve rsion 8 B Broadcast SNMP defining D iscover y settings 11 C Canon pr inter kn owledg e module loading 5 convent ions used in this guide 3.
16 Index system requirements described 4 T test page print 8 U unin stall procedures 6 guide.book P age 16 Frid ay, January 25 , 2002 4: 01 PM.
An important point after buying a device Canon imageRUNNER (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon imageRUNNER yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon imageRUNNER - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon imageRUNNER you will learn all the available features of the product, as well as information on its operation. The information that you get Canon imageRUNNER will certainly help you make a decision on the purchase.
If you already are a holder of Canon imageRUNNER, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon imageRUNNER.
However, one of the most important roles played by the user manual is to help in solving problems with Canon imageRUNNER. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon imageRUNNER along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
