Instruction/ maintenance manual of the product Oven 3Com
Go to page of 16
Release Notes for 3Com ® A sterisk A ppliance Rele ase 1. 4.0 .14. 3 February 2 9, 2008 Impor tant Information .......................................................................................................... ................... 2 Updating th e 3Com Asteris k App lia nce to Re lease 1.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 2 The 3Com Asterisk App liance is a sta nd-alon e PBX, w hich runs a spec ially en hanced v ersion of the Asteris k software. It is suitable for the desktop or mounting in a t ypical net work closet or restricted ac cess locat ion.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 3 Supported Browsers To access the 3 Com Aste riskGUI, use t he Firefo x br owser, Releas e 1.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 4 Callin g Queues From the Cal l Queues tab in the 3Co mAsteriskG UI, y ou can create mu ltiple ca lling queu es and also ass ign multip le agent s as members of th ose cal ling queues.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 5 You can now rece ive call s made to the ca lling queu es. To log out o f the calling q ueues: 1 Dial the Agent Ca llbac k Login Exten sion. 2 At the prompt, enter your extens ion.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 6 3 Copy the boot loader i mage to an FT P server if you do not have acce ss to the imag e from a public FTP server.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 7 e) Select t he image file t hat is on y our PC and then c lick Up load Im age . f) Reboot t he applian ce. 4 If you hav e been provided with a software fi le name and a TFT P server addres s: a) Clic k the TFTP Serv er radio butt on.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 8 Data bi ts – 8 Pari ty – None Stop bits – 1 Flow Cont rol – None SSH The default root password for SSH is digium .
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 9 Baud Rate – 57600 Data bi ts – 8 Pari ty – None Stop bits – 1 Flow Cont rol – None SSH The default root password for SSH is digium .
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 10 You can also co py the Pol ycom custom con figuratio n (if it exists) an d image fil es from the 3Com Asteris k Appliance a nd configure a boot server on y our PC. The files ar e availabl e at: /var/lib/asterisk/phoneprov/polycom.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 11 6 Clic k the Options tab and then cl ick the Adv anced but ton, which rev eals the File E ditor tab on the toolbar co lumn. 7 Clic k the File E ditor tab, click the Con fig File s drop-d own menu, and t hen select extension s.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 12 Incoming ca lls with a DI D in the rang e 555123 1000 -1199 first match on li ne 9. The f irst plus sign (+) character in t he DID is st ripped. Then, the inco ming ca lls match on l ine 7, where a 9 repla ces the plus sig n (+) in the caller ID.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 13 exten = _s-.,1,NoOp root:~> If Bandwidth a ssigns a DID rang e of 5551231 000 -1199, the ca ller ID for all o utgoin g calls typical ly is a number fro m the above range w ith the characters +1 pr epende d.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 14 Problems Corrected in R1 .4.0.14.3 • 3Com telephon es disp lay ti me in 12-hour UT C format.
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 15 host=connect 01 .voicepulse.com If it is not a lread y include d, add this line: fromuser= < VoicePulse_l ogin_ID > .
Release No tes for 3Com Aster isk Appli ance Rel ease 1.4.0.14. 3 Page 16 Document ati on Comment s As we wor k to make the docu mentation eas ier for you to use, we invite y ou to send us your feedbac k on errors that you find in t he books and He lp systems, and also on areas t hat you would li ke to see expl aine d more fully .
An important point after buying a device 3Com Oven (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com Oven yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com Oven - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com Oven you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com Oven will certainly help you make a decision on the purchase.
If you already are a holder of 3Com Oven, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com Oven.
However, one of the most important roles played by the user manual is to help in solving problems with 3Com Oven. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com Oven along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
