Instruction/ maintenance manual of the product HL-5030 Brother
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Brother Laser Printer HL-5030 HL-5040 HL-5050 HL-5070N User's Guide Version 1 For visually-impaired users Please see the two HTML files, index_win.html and index_mac.html, on the supplied CD-ROM. You ca n read them with Screen Reader ‘text-to-speech’ software.
I Laser printer HL-5000 series User's Guide Definitions of warnings, cautions, and notes We use the following terms througho ut this User’s Guide: You must follow these warnings to prevent po ssible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it.
II To use the printer safely Caution Use water or neutral detergents for cleaning . Cleaning with volatile liquids such as thinner or benzene will damage the surface of the pr inter. Do not use cleaning materials that contain ammonia. They will dama ge the printer and the toner cartridge.
III Brother Numbers (USA and Canada) Register your product IMPORTANT: For technical help you must call the country where yo u bo ught the Printe r. Calls must be made from within that countr y. By registering your pr oduct with Brother Inte rnational Corporation, you will be re corded as the orig inal owner of the product.
IV Customer Service In USA 1-800-276-77 46 In Canada 1-877-BROTHER (514) 685-6464 ( In Montreal ) If you have any comments or suggest ion s, please write to us at: In USA Printer Customer Su pport Brother In ternationa l Corporation 15 Musick Irvine CA 9261 8 In Canada Brother Internatio nal Corporation (Canada ), Ltd.
V Internet addresses Brother Global Web Si te: For Frequently Asked Questions (FAQs) , Product Sup port and Tech nical Qu estions, and Driver Upda te s and Utilities: (In USA Only) For Brother Accessories & Supplies: http://www.brother.com http://solutions.
VI Frequently asked questions (FAQs) The Brother Solutions Cent er is our one-stop resource fo r all your Printer needs. Yo u can download the latest software and utilities, read FAQs and troubleshooting tips , and go to the ‘Solutions’ section to learn how to get the most f rom your Br other pro duct.
VII Important information: Regulations Federal Communications Commi ssion (FCC) Declaration of Conformity (For USA) Responsible Party: Brother Internat ion al Corporation 100 Somerset Co rp or at e Boulevard P.
VIII Industry Canada Compliance Statement (For Canada) This Class B digital apparatus comp lies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-0 03 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Pub lication 22)/Class B.
IX International E NERGY S TAR ® Compliance Statement The purpose of the International E NE RGY S TAR ® Program is to pro mote the development and popularization of energy-efficient office equipmen t. As an E NERGY S TAR ® Partner, Brother Industries, Ltd.
X IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown be low is attached in countries where it is need ed. This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit.
XI IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three- pin plug type and correctly wired to provide proper grounding.
XII Wiring information (for UK) Important If the mains plug that is supplied with this p rinte r is not suitable for your plug socket, remove the plug from the mains lead and fit an ap propriate three-pin plug. If the repla cement plug needs a fuse, fit the same fuse as the original.
XIII Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are r egister ed trademarks in the United States and other countries, and TrueType is a trademark of App le Computer, Inc. Epson is a registered trademark and FX-80 and FX-8 50 are trademarks of Seiko Epson Corporation .
XIV “EC” Declarat ion of Conformity Manufacturer Brother Industries Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan Plant Brother Corporation (Asia) Ltd.
XV Table of Contents 1 About this printer .. ................ ................. ................................................ ............. ............ .......... ............. . 1-1 What is in the box? ......................... ... ... ... ......
XVI 3 Control panel ......... ... .... ... ... ... .... ............. ... ... ... ............. ... .... ... ............. ... ... ... ............. .... ...... ............. ....... 3-1 Service call ind ications .......... ................ ..........
ABOUT THIS PRINTER 1 - 1 1 What is in the box? When you unpack the printer, check t o see that you have all of the fo llowing parts. 1 Printer 2 Drum Unit Assembly (with Toner Cartridge included) 3 Quick Setup Guide 4 CD-ROM 5 AC Power Cord Components may differ from one country to another.
1 - 2 ABOUT THIS PRINTER Front view Front View* Figure 1-1 1 Face-down Output Tra y Support Flap (Support Flap) 2 Control Panel 3 Front Cover Release Button 4 (HL-5030 and HL-5040) Manual F eed Tray (.
ABOUT THIS PRINTER 1 - 3 Back view Back view* Figure 1-2 1 Face-up Output Tray (Back Output Tray) 2 AC Power Connector 3 (HL-5040, HL-5050 and HL-5070N) Parallel Interface Connector 4 USB Interface Connector 5 Side Cover 6 (HL-5070N) 10/100Base TX Port 7 (HL-5070N) LED (Light-emitting Diode) * The printer illustration is based on HL-5070N.
1 - 4 ABOUT THIS PRINTER Positioning the printer Please read the following before you use the printer. Power supply Use the printer within the recommended power r ange.
ABOUT THIS PRINTER 1 - 5 What kind of paper can I use? Type and size of paper The printer loads paper fr om the installed paper tr ay, manual feed tray o r optional lower tray unit.
1 - 6 ABOUT THIS PRINTER Recommended paper ■ Before you buy a lot of paper, plea se test some to make sure that the paper is suitable. ■ Use paper that is made for plain -paper copying. ■ Use paper that is 75 to 90 g/m 2 (20 to 24 lb). ■ Use neutral paper.
ABOUT THIS PRINTER 1 - 7 Printable area When using PCL emulation, the e dges of the paper that cannot be printed o n are shown below. Portrait Figure 1-3 Landscape Figure 1-4 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 1 4.2 mm (0.17 in.) 4.2 mm (0.17 in.
1 - 8 ABOUT THIS PRINTER Printing methods Printing on plain paper You can print on plain paper fro m the paper tray or manual fe ed tray. For the paper you want to use, please see What kind of pa per can I use? in this chapter.
ABOUT THIS PRINTER 1 - 9 2 Pull the paper tray completely out of t he printer. Figure 1-5 3 While pressing the blue p aper-guide release lever, slide the paper guide s to fit the paper size.
1 - 10 ABOUT THIS PRINTER 4 Put paper in the tray. Check that t he paper is flat in the tray at all four corners. Figure 1-7 5 Put the paper tray firmly back in the printer. Ch eck that it is inserted fully into the printer. Do not put more than 250 sh eets of paper (75 g/m 2 ) in the tray, or paper jams may occur.
ABOUT THIS PRINTER 1 - 11 6 Send the print data to the printer. Pull up the output tray support flap t o prevent paper from sliding off the top output tray. Figure 1-9 If you choose not to pu ll out the output tray support flap , we recommend that you remove printe d pages immediately after they come out of the printe r.
1 - 12 ABOUT THIS PRINTER Printing on plain paper from the manual feed tray (For HL-5030 and HL- 5040) 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Plain Paper Paper Source : Manual PCL driver 2 Send the print data to the printer.
ABOUT THIS PRINTER 1 - 13 3 Open the manual feed tray. Slide the pap er guides to fit the paper size. Figure 1-11 4 Using both hands put paper in the manual feed tray until the front edge of the paper touches the paper feed roller.
1 - 14 ABOUT THIS PRINTER Printing on plain paper from the multi-pur pose tray (MP tray) (For HL-5050 and HL-5070N) 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver.
ABOUT THIS PRINTER 1 - 15 2 Open the MP tray and lowe r it gently. Figure 1-13 3 Pull out the MP tray support flap. Figure 1-14 4 When putting paper in the MP tray, make sure it touch es the back of the tray and remains under th e maximum paper height guides on both sides of the tray.
1 - 16 ABOUT THIS PRINTER 5 While pressing the paper-gu ide release lever, slide the paper guide to fit the paper size. Figure 1-16 6 Send the print data to the printer. When you put paper in the MP tray, please remember the following: ■ The side to be printed on must be face up .
ABOUT THIS PRINTER 1 - 17 Printing on thicker paper and card stock When the back output tray is pulled down, the printer has a straight paper path from the manual feed tray or the MP tray through to the back of the printer. Use this paper feed and ou tput method when you want to print on thicker paper or card stock.
1 - 18 ABOUT THIS PRINTER 3 Send the print data to the printer. 4 Open the manual feed tray. Slide the pap er guides to fit the paper size. Figure 1-19 5 Using both hands put the paper in the manual feed tray until the front edge of the paper touches the paper feed roller.
ABOUT THIS PRINTER 1 - 19 6 After the printed page comes out of th e printer, put in the next sheet of p aper as in Step 5 above. Repeat for each page that you want to print. 7 Close the back output tray. Caution Remove each sheet immediately after printing.
1 - 20 ABOUT THIS PRINTER Printing on thicker pa per and card stock from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N) 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver.
ABOUT THIS PRINTER 1 - 21 2 Open the back output tray, a nd then pull out the face-up output tray supp ort if necessary. Figure 1-22 3 Open the MP tray and lowe r it gently.
1 - 22 ABOUT THIS PRINTER 5 When putting paper in the MP tray, make sure it touch es the back of the tray and remains under th e maximum paper height guides on both sides of the tray. Figure 1-25 6 While pressing the paper-gu ide release lever, slide the paper guide to fit the paper size.
ABOUT THIS PRINTER 1 - 23 Caution Remove each sheet immediately after printing. St acking the she ets may cause a paper jam or the paper to curl. Figure 1-27.
1 - 24 ABOUT THIS PRINTER Printing on envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an usual shape ■ that are extremely shiny or textu red .
ABOUT THIS PRINTER 1 - 25 Printing on envelopes from th e manual feed tray ( For HL-5030 and HL-5040) The printer has a straight paper path from the manual feed tray to the back of the printer. Use this paper feed and output method when you want to print en velopes.
1 - 26 ABOUT THIS PRINTER 3 Send the print data to the printer. 4 Open the manual feed tray. Slide the pap er guides to fit the envelope size. Figure 1-31 A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray.
ABOUT THIS PRINTER 1 - 27 5 Using both hands put the enve lope in the manual feed tra y until the front edge of the e nvelope touches the paper feed roller. Hold the envelope in this position until the printer automatically feeds it in for a short distance, and then let go of the envelope.
1 - 28 ABOUT THIS PRINTER 6 After the printed envelope comes out of the printer, the printer will wait u ntil you put in the next envelope. Repeat Step 5 for each e nvelope you want to print. 7 After you finish the print job , close the back output tray.
ABOUT THIS PRINTER 1 - 29 Printing on envelopes from the MP tray (For HL-5050 and HL-5070N) The printer has a straight paper p ath from the MP tray to the back of the printer. Use this paper feed and output method when you want to print envelop es. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver.
1 - 30 ABOUT THIS PRINTER 2 Open the back output tray, a nd then pull out the face-up output tray supp ort if necessary. Figure 1-34 3 Open the MP tray and lowe r it gently.
ABOUT THIS PRINTER 1 - 31 5 Put envolopes in the MP tray so tha t they touch the back of the tray and remain under the maximum paper height guides on both sides of the tray. Do not put more than 3 en velopes in the MP tray at any one time, or it may cause a jam.
1 - 32 ABOUT THIS PRINTER 6 Press and slide the paper-width guide to fit the envelope size. Figure 1-39 7 Send the print data to the printer. 8 After you finish the print job , close the back output tray.
ABOUT THIS PRINTER 1 - 33 Printing on transparencies You can print on transparencies fro m the paper tray, manual feed tray or MP t ray. Printing on transparencies from the paper tray 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver.
1 - 34 ABOUT THIS PRINTER 2 Pull the paper tray completely out of t he printer. Figure 1-40 3 While pressing the blue p aper-guide release levers, slide the pap er guides to fit the transparency size. Check that the guides are firmly in the slo ts. Figure 1-41 4 Put transparencies in the tray.
ABOUT THIS PRINTER 1 - 35 5 Put the paper tray firmly back in the printer. 6 Send the print data to the printer. Figure 1-44 Caution Remove each transparency immediate ly. Pull out the support flap to prevent transp arencies from sliding off the top output tra y.
1 - 36 ABOUT THIS PRINTER Printing on transparencies fr om the manual feed tray (For HL-5030 an d HL-5040) When the back output tray is open, the p rinter has a strai ght paper path from the manu al feed tray to the back output tray. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver.
ABOUT THIS PRINTER 1 - 37 3 Send the print data to the printer 4 Open the manual feed tray. Slide the pap er guides to the transparency size. Figure 1-47 5 Using both hands put the transparency in the manual fee d tray until its front edge touches the paper feed roller.
1 - 38 ABOUT THIS PRINTER 6 After the printed transparency comes ou t of the pr inter, put in the next transparency as described in Step 5 above. Repeat for each transpa rency that you want to print 7 After you finish the print job , close the back output tray.
ABOUT THIS PRINTER 1 - 39 Printing on transparencies from the MP tray (For HL-5050 and HL-5070N) When the back output tray is open, the printer has a straight paper path from the MP tray to the back of the printer. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver.
1 - 40 ABOUT THIS PRINTER 2 Open the back output tray. Figure 1-49 3 Send the print data to the printer. 4 Open the MP tray and lowe r it gently. Figure 1-51 A NO PAPER status is shown by the control panel LEDs un til you put a transparency in the MP tray.
ABOUT THIS PRINTER 1 - 41 5 Pull out the MP tray support flap. Figure 1-52 6 When putting transparencie s in the MP tray, make sure they touch the back of the tray an d remain under the maximum paper height guides on both sides of the tray. Do not put more than 10 transparencies in the MP tray at any o ne time, or it may cause a jam.
1 - 42 ABOUT THIS PRINTER 8 After you finish printing, close the back outpu t tray. Caution Remove each transparency immediate ly after printing. Stacking the printed transparencies may cause a paper jam or the transp arency to curl.
ABOUT THIS PRINTER 1 - 43 Printing on both sides of th e paper (manual duplex printing) The supplied PCL printer drivers for Windows ® 95/98/ Me, Windows NT ® 4.0, Windows ® 2000/XP, Mac ® OS 8.6 to 9.2 and Mac ® OS X 10.1 or lat er all enable manual duplex printing.
1 - 44 ABOUT THIS PRINTER Manual duplex printing from the manual feed tray (For HL-5030 and HL-5040) Caution ■ Before you put the sheets back in the ma nual feed tr ay, you will have to stra ighten them, or you may get paper jams. ■ You should not use very thin or very thick paper.
ABOUT THIS PRINTER 1 - 45 Manual duplex printing from the mult i-purpose tray (For HL-5050 and HL-5070N) Caution ■ Before putting the sheets back in the MP tray, you will have to straighten them, or you may g et paper jams. ■ You should not use very thin or very thick paper.
1 - 46 ABOUT THIS PRINTER Guidelines for printing on both sides of the paper ■ If the paper is thin, it may wrin kle. ■ If paper is curled, straighten it and then p ut it back in the paper tray. ■ You should use regular paper. Do not use bond p aper.
ABOUT THIS PRINTER 1 - 47 Paper orientation for prin ting on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will pr int page 2 then page 1 on the f irst sheet of paper. It will print page 4 then p age 3 on the second sheet of pape r.
2 - 1 DRIVER AND SOFTWARE 2 Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or pag e description language.
DRIVER AND SOFTWARE 2 - 2 For Windows ® Features in the PCL printer driver You can download the latest printer driver o r get other information by acce ssing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clickin g the illustration on the left side of the Basic tab in the Properties dialog box.
2 - 3 DRIVER AND SOFTWARE Advanced tab Change the tab settings by clicking the following icons: 1 Print Quality 2 Duplex 3 Watermark 4 Page Setting 5 Device Options If you are using Windows NT ® 4 .0, Windows ® 2000 or XP, you can access the Advance d tab by clicking Printing Preferences.
DRIVER AND SOFTWARE 2 - 4 Print Quality Select the resolution, toner save and p rint settings or gray printing setting. Resolution You can change the resolution as follows: ■ 300 dpi ■ 600 dpi ■.
2 - 5 DRIVER AND SOFTWARE Device Options You can set the following Prin ter Function modes in this tab: (You can jump to the page for each Printer Func tion by clicking the function name in the list below.
DRIVER AND SOFTWARE 2 - 6 Job Spooling The printer saves data that you want reprin ted. You can reprint a document without sending the data again from your PC. To reprint press and hold down the Go button until all four LEDs are lit an d then release the Go button.
2 - 7 DRIVER AND SOFTWARE Page Protection ‘Page Protection’ refers to a setting that reserves additional memory for the cr eation of full page images.
DRIVER AND SOFTWARE 2 - 8 Accessories tab When you install the optional lower tray unit, yo u can add it and select its settings in the Access ories tab as follows. 1 You can manually add and re move the options for any optional u nit device that is installed on the printer.
2 - 9 DRIVER AND SOFTWARE Support tab ■ You can download the latest driver or by accessin g the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings. ■ You can print the printer settings page and th e internal fonts list.
DRIVER AND SOFTWARE 2 - 10 Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the Help text in the printer driver. Ports tab Select the port where your printer is connected or the path to th e network printer you are using.
2 - 11 DRIVER AND SOFTWARE Device Settings tab Select the options you installed..
DRIVER AND SOFTWARE 2 - 12 Layout tab You can change the Layo ut setting by selecting the setting in the Orientation , Page Order and Page Per Sheet . If you are using Windows NT ® 4 .0, Windows ® 2000 or XP, you can access the Layout tab by clicking Printing Preferences.
2 - 13 DRIVER AND SOFTWARE Paper / Quality tab Select the Paper Source ..
DRIVER AND SOFTWARE 2 - 14 Advanced options 1 Select the Paper Size and Copy Count . 2 Set the P rint Quality , Scaling and TrueType Font setting. 3 You can change settings by se lecting the setting in the Printe r Features list: ■ Media Type ■ HRC ■ Toner Save ■ Sleep Time ■ BR-Script Level If you are using Windows NT ® 4 .
2 - 15 DRIVER AND SOFTWARE For Macintosh ® This printer supports Mac ® OS 8.6 to 9.2 an d Mac ® OS X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com Page setup You can set the Paper size , Orientation and Scale .
DRIVER AND SOFTWARE 2 - 16 Specific settings Set the Media Type , Resolution , Toner Save , an d other settings. Brother Laser driver PS driver.
2 - 17 DRIVER AND SOFTWARE Software Software for Networks BRAdmin Professional The BRAdmin Professional software is a utility for managing your Brother network enabled printe rs that are running under Windows ® 95/98/Me , Windows NT ® 4.0 and Windows ® 2000/XP.
DRIVER AND SOFTWARE 2 - 18 Automatic Emulation Selection This printer has an Automatic Emulation Sele ction feature. When the p rinter receives data from the computer, it automatically chooses the emulation mo d e. This feature has been set at the factory to ON.
CONTROL PANEL 3 - 1 3 This section refers to the four Light Emitting Diodes (LEDs) ( Toner , Drum , Paper , Status ) and the two control panel buttons ( Job Cancel , Go ) on the control panel. Figure 3-1 The LED indications shown in t he table below are used in the illustrations in this chapter.
3 - 2 CONTROL PANEL LED Printer status Figure 3-2 Sleep mode The power switch is off or the pr inter is in Sleep mode. Pressing the Go butt on wakes up the printer f ro m Sleep mode to Ready mode. Figure 3-3 Warming up The printer is warming up. Figure 3-4 Ready to print The printer is r eady to print.
CONTROL PANEL 3 - 3 Figure 3-6 Data remaining in memory Print data rema ins in the printer m emory. If th e Status LED is on for a long time and nothing ha s printe d , pre ss th e Go button to print the r emaining da ta. Figure 3-7 Toner low Indicates that t he toner cartrid ge is nearly emp ty.
3 - 4 CONTROL PANEL Figure 3-10 Paper jam Clear the paper jam . See Paper jams and h ow to clear t hem in Chapter 6 . If the printer does not st art printing, press the Go button. No paper Put paper in the printer. See Printing on plain pape r in Chapter 1.
CONTROL PANEL 3 - 5 Service call indications If there is an error that cannot be put right, the printe r will show that a service call is needed by lighting up all the LEDs as shown in Figure 3-12.
3 - 6 CONTROL PANEL Table 1: LED indications after pressing Go and Job Cancel Make a note of the indication a nd report the error status to you r dealer or a Brother authorized service representative by referring to the above table.
CONTROL PANEL 3 - 7 Control panel buttons The control panel buttons ha ve the following functions: Cancel printing If you press the Jo b Cancel button while printing, the printer will immediately stop printing and will then eject the paper.
3 - 8 CONTROL PANEL Print a test page You can use the Go button or the printer driver to print a test page. Using control panel button 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in. 3 Hold down the Go button as you turn on the power switch.
CONTROL PANEL 3 - 9 Printer Settings You can print the current settings usin g the control panel button or printe r driver. Using the control panel button 1 Make sure that the front cover is closed and the power cord is plugged in. 2 Turn on the printer and wait until the printer is in Ready stat e.
3 - 10 CONTROL PANEL Print fonts (For HL- 5040, HL-5050 and HL-5070N) You can print a list of the in ternal fonts using the control panel button or printer driver. Using the control panel button 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in.
CONTROL PANEL 3 - 11 Network factory default setting (For HL-5070N) If you wish to reset the print server back to its def ault factory settings ( resetting all information such as the password and IP address informat ion), please follow these steps: 1 Turn off the printer.
OPTIONS 4 - 1 4 This printer has the following o ption al accesso ries. You can increase the capabilit ies of the printer with these items. Click the symbol L in the table to see the information for each item. DIMM We recommend that you exp and the printer memory to avoid any memory f ull errors.
4 - 2 OPTIONS Installing additional memory 1 Turn off the printer power switch, an d then unplug the printer. Disconne ct the interface cable from the printer. Figure 4-1 Caution Make sure you turn the printer OFF before you install or remove the DIMM.
OPTIONS 4 - 3 4 Hold the DIMM with your fingers on th e side edges and your thumb on the back edge. Line up the notches on the DIMM with the DIMM slo t. (Ch eck that the locks on each side o f the DIMM slo t ar e open or facing outwards.) Figure 4-4 5 Press the DIMM straight into the slot (press firm ly).
4 - 4 OPTIONS Lower tray unit (LT-5000) (For HL-5040, HL-5050 and HL-5070N) The lower tray unit is a n optional device that can hold extra paper. It ca n hold a maximum of 250 sheets of paper (75 g/m 2 or 20 lb). Figure 4-5 If you want to buy an optional lower tray unit, call the dealer you bou ght the printer from.
OPTIONS 4 - 5 Print server (NC- 2010p/NC-2100p) (For HL-5040, HL-5050 and HL-5070N) An optional network print serve r (NC-2010p/NC-2100p) allows you to connect to your network through the parallel interface.
5 - 1 ROUTINE MAINTENANCE 5 You will need to replace certain parts and clean th e printer regularly. You can see the maintenance video in the Mainte nance Tutorial section of the CD-ROM we have provided with the printer. 1 You can see how to replace the t oner cartridge.
ROUTINE MAINTENANCE 5 - 2 Toner cartridge A new toner cartridge contains enough t oner to print up to 3,300 (standard ca rtridge) or up to 6,500 (high yield cartridge) A4 or Letter-size sin gle-sided pages at about 5% coverage. Toner Low message The Toner LED alte rn ates turning on for 2 seconds and of f for 3 seconds.
5 - 3 ROUTINE MAINTENANCE Toner Empty message If the LED shows the message below, the printer has run out of tone r or the toner is not evenly distributed inside the cartridge. Figure 5-2 Replacing the toner cartridge 1 Press the cover release button and then open the front cover of th e printer.
ROUTINE MAINTENANCE 5 - 4 2 Pull out the drum unit assembly (drum unit with toner cartrid ge). Figure 5-4 Caution ■ We recommend that you place the drum unit assemb ly on a piece of disposable paper or cloth in case you accidentally spill or scatter tone r.
5 - 5 ROUTINE MAINTENANCE 4 Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner e venly inside the cartridge. Figure 5-7 Caution ■ Wait to unpack the toner cartridge until immediately before you put it in the printer.
ROUTINE MAINTENANCE 5 - 6 Caution Put the toner cartridge in the drum unit immed iatel y after you have removed the protective cover. Do not touch the shaded parts shown in Figure 5 -9 and Figure 5-10 to prevent any deg radation to the print quality. 6 Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
5 - 7 ROUTINE MAINTENANCE 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Re turn the tab to the home position ( ▲ ) before you put the drum unit back in the printer.
ROUTINE MAINTENANCE 5 - 8 Drum unit This printer can print up to 20,000 pages * with one drum unit. * At 5% print coverage (A4 or L etter size). The actual number of prin ted pages will vary depending on the average type of print job and paper.
5 - 9 ROUTINE MAINTENANCE Replacing the drum unit Follow these steps to replace the dru m unit. You can also view the drum unit replacement method in the instructional video on the su pplied CD-ROM: 1 Press the cover release button and then open the front cover of th e printer.
ROUTINE MAINTENANCE 5 - 10 3 Push down the blue lock lever and take the to ner cartridge out of the drum un it assembly. Figure 5-18 Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothe s, imme diate ly wip e or wash it off with cold water.
5 - 11 ROUTINE MAINTENANCE 6 Put the drum unit assembly in the printer. Make sure that the printer is turned on, th e front cover is open and the Status LED is red. Figure 5-20 7 Reset the drum counter. See the instruction s supplied with the new drum unit.
ROUTINE MAINTENANCE 5 - 12 Cleaning Clean the outside and insid e of the printer regularly with a dry soft cloth. When you replace th e toner cartridge or the drum unit, make sure yo u clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth.
5 - 13 ROUTINE MAINTENANCE Replacing maintenance parts You need to replace the maintenance parts regu larly to maintain print quality. You sho uld replace the units listed below after printing the following number of pages. * The actual number of printed page s may vary dep ending on your average type of print job and paper.
TROUBLESHOOT ING 6 - 1 6 Identifying your problem First, check the following: ■ The power plug is connected prop erly and the printer is turned on. ■ All of the protective parts have been remo ved. ■ The toner cartridge and drum unit are in stalled properly.
6 - 2 TROUBLESHOOTING Error messages in the status monitor The Status Monitor will report problems with the prin ter. Take the corrective actions listed in the following table for the error messa ge that the Status Monitor reports. The default setting for the Status Monitor is off.
TROUBLESHOOT ING 6 - 3 Error message printouts The printer will report problems by printing an error me ssa ge as defined in the following table. Take the corrective actions for the error message. Error message Action MEMORY FULL ■ Press the Go button to pr int the data left in the printer.
6 - 4 TROUBLESHOOTING Paper handling First, make sure that you are using p aper that meets Brother recommende d paper specifications. See What kind of paper can I use? in Chapter 1. Problem Recommendation The printer does not fe ed paper. ■ If th ere is paper in the pape r tray, make sure it is straight .
TROUBLESHOOT ING 6 - 5 Paper jams and how to clear them When a paper jam occurs, th e printer indicates it by lighting the control panel LEDs as shown be low.
6 - 6 TROUBLESHOOTING 1 Pull the paper tray completely out of t he printer. Figure 6-3 2 Pull the jammed paper up and out of the printer. Figure 6-4 3 Press the cover release button and then open the front cover.
TROUBLESHOOT ING 6 - 7 4 Pull out the drum unit assembly. Pull the jammed p aper up and out of the printer. If you canno t remove the drum unit asse mbly easily at this time, do not use extra force. Instead , pull the edge of the jammed paper from the paper tray.
6 - 8 TROUBLESHOOTING 5 Open the back output tray. Pu ll the jammed paper out of the fu ser unit. If the paper ja m can be cleared, go to Step 7. Figure 6-8 Caution After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal p arts of the printer.
TROUBLESHOOT ING 6 - 9 8 Push the lock lever down and take the toner cartridge out of the drum u nit assembly. Take out th e jammed paper if there is any inside the drum unit. Figure 6-11 9 Put the drum unit assembly back in the printer. 10 Put the paper tray in the printer.
6 - 10 TROUBLESHOOTING Other problems For Macintosh ® with USB Improving the print quality This section provides inform ation on the following topics: Problem Recommendation The print er cannot prin t. Ther e was an error writing to LPT1: (or BRUSB) fo r the printer error message occurs on your PC.
TROUBLESHOOTING 6 - 11 Ghost ■ Make sure you use paper th at meets our specifications. Rough- surfaced paper or t hick print media may cause this problem . See What kind of paper can I use? in Ch apter 1. ■ Make sure th at you choose t he appropriate media type in the printer driver.
6 - 12 TROUBLESHOOTING White Spots on blac k text and grap hi cs at 94 mm (3.7 in.) interval s Black Spots a t 94 mm (3.7 in.) interval s ■ If the prob lem is not solv ed after printing a fe w pages, the drum u nit may hav e glue from label stock on the O PC drum surface.
TROUBLESHOOTING 6 - 13 Black toner marks acros s the page ■ The drum unit may be damag ed. Put in a new drum unit. See Replacing the drum uni t in Chapter 5 . ■ Make sure th at you use paper that me ets our specification s. See What kind of paper can I use? in Chapter 1.
6 - 14 TROUBLESHOOTING White lines down the page ■ You may clear the problem by wipi ng the scanner window with a soft cloth. See Cleaning in Chapter 5. ■ The toner cartr idge may be damaged. Put in a new toner cart ridge. See Replacing the toner cartridge in Chapter 5.
TROUBLESHOOTING 6 - 15 Envelope creas es ■ Open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, clos e the back output tray to reset the two blue tabs back to their origin al position.
6 - 16 TROUBLESHOOTING Solving print problems Problem Recommendation The printer prin ts unexpectedly or it prints garbage data. ■ Make sure the printer cable is not too lo ng. We recommend you use a parallel cable of less than 2 metres (6 1/2 f eet) in length.
A - 1 APPENDIX A Printer specifications Engine *1 From standard paper tray *2 High Resolution Control Appendix Model HL-5030 HL -5040 / HL-5 050 / HL-5070 N Technology Electrophotogr aphic Print speed.
APPENDIX A - 2 Controller *3 Hi-Speed USB 2.0 (480 Mbps) is up to 40 times fast er and compatible with original USB (12 Mbps). *4 HL-5050 and HL-5070N only. *5 Brother original Windows ® management utility *6 Use a standard web browse r to manage the device.
A - 3 APPENDIX Software Control panel Paper handling *8 AppleTalk only *9 Instructional animations for problem so lving *10 The Driver Deployment Wizard automates the installation o f a printer in a peer-to-peer network.
APPENDIX A - 4 Media specifications *12 Up to 10 sheets Model HL-5030 HL-504 0 HL-5050 HL-5070N Media types Multi- purpose tray N/A Plain paper, Bond paper, Recycled paper, Envelope, Lab els, and Tran.
A - 5 APPENDIX Supplies Dimensions / Weights Other Model HL-5030 HL-504 0 HL-5050 HL-5070N Toner Standard cartridge 3,300 pages A4/Letter page s @5% coverage High yield cartridge 6,500 pages A4/Letter.
APPENDIX A - 6 Important information for choosing your paper This section provides information to help you choose pap er to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for t he printer. Paper for plain paper copies Paper is divided by usage, su ch as paper for printing and paper for cop ying.
A - 7 APPENDIX Moisture content Moisture content is the amount of water left in t he paper a fter manufacture. It is one of the important characteristics of the paper. This can change gr eatly depending on the storag e environment, although usually paper contains about 5% water by weight.
APPENDIX A - 8 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are r egister ed trademarks in the United States and other countries, and TrueType is a trademark of App le Computer, Inc.
I - 1 INDEX A accessories and supplies (USA) ................. ..... V Accessories tab ...................... ....................... 2-8 automatic emulation selection .......... ........... 2-18 B BRAdmin Professional ................................
I - 2 toner empty ...................................... ...... 3-3 , 5-3 toner low ................................ ................ 3-3 , 5-2 trademarks ....... ............................................ A-8 U utilities .............. ............
An important point after buying a device Brother HL-5030 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother HL-5030 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother HL-5030 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother HL-5030 you will learn all the available features of the product, as well as information on its operation. The information that you get Brother HL-5030 will certainly help you make a decision on the purchase.
If you already are a holder of Brother HL-5030, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother HL-5030.
However, one of the most important roles played by the user manual is to help in solving problems with Brother HL-5030. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother HL-5030 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
