Instruction/ maintenance manual of the product DCP-J4120DW Brother
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Basic User’s Guide D CP-J4120 DW Ver sion 0 UK.
If you mu st co nta ct Cu stom er S e rv ice Ple as e comp let e thi s info rma tio n for fu ture re fer en ce: Mo de l Num b er : DC P-J 41 20 DW Seri al N umb er : 1 Dat e of P ur c ha se : Pl ac e o f P ur c h as e : 1 The se rial n umb er is on th e ba ck of th e unit.
i Yo u can use the follow ing features! M obile C onne ct We b Conn ec t / Brothe r Apps Add Sho rtcuts Use Brothe r iPr int& Scan t o print and scan imag es and files from mobile dev ices. (See Mobile P rint/Sc an Guide for Brot her iPrint &Scan at sol utions .
ii User' s Guide s and w here to find the m 1 Vi si t s ol ut i on s. br ot h er. co m/m anua ls . Which Gu id e? What's in it? Where is it ? Pr oduc t Saf e ty G u ide Read th is Gui de first. Pl ease re ad the Sa fety Instruc tions befor e you s et up your machine.
iii T he Online User’s G uide helps you get the mos t o ut of your mac hine. Quick er navigati on! • S ea r c h b o x • Nav igation index in a separat e pane Comprehe nsive! • Al l top.
iv If you hav e que stions or proble ms, plea se take a look at your model’s FAQs. Provides severa l ways to search Displays related ques tions for addi tional infor m atio n Receives regula r updates based on custom er feedb ack * The F AQ home pa ge will vary dep ending on your model.
v Table of Conte n ts 1 Genera l informat ion ............ 1 How t o use t he documenta t ion ..... . . 1 Sym bo ls an d c onv ent ion s .... .. ... .. . 1 About Brot her Utilities (Windows ® ) .. ... .... ... .. .. ... .. ..... .. .. ... .. . 1 Control pane l ove r view .
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1 1 1 How to use the d ocumentation 1 Thank you for buying a Bro ther product ! Reading t he docum entati on will help you make t he most o f yo ur machine. Symb ols a nd conv e ntions 1 The followi ng s ymbol s and conventions ar e used thr oughout t he documentation .
Chapter 1 2 Contro l panel ov ervie w 1 2 .7 "(67 .5 mm ) Touc hscr een L CD and T ouc hpan el 1 1 2. 7"(6 7.5 mm) Touc hs cr een LCD ( Liq uid Crystal D isplay) Acc ess the menus and options yo u want by pressing th em as they are di splayed on the Touc hscreen LC D.
Gener al i nfo rmation 3 1 2 T ouch pan el: Ba ck Pres s to go ba ck to th e previous men u level. Hom e Pres s to ret urn to the H ome sc reen. Ca ncel Pres s to canc el an oper ation wh en lit. 3 P o w e r O n / O f f Press to turn th e machi ne on.
Chapter 1 4 2.7 "(6 7.5 mm ) To uchs cr ee n LCD 1 There ar e t hree Home scree ns that you can access by p ressing d or c . From the Home s creens, you can ac cess Wi-Fi setup, S hortc ut s, I nk levels and Setup screens . Ho m e S creen 1 1 This s c reen dis plays the machine’ s status when the mac hine is idle.
Gener al i nfo rmation 5 1 2 Shortcu ts Create Shortcuts for frequen tly-used opera t ions , such as copying, scann ing and us ing Web C onnect. Three S hortcuts screens a r e avai lable with spac e for up to four Shortcu t s on each scr een. For more inf ormation, see Online Us er’s Guide.
Chapter 1 6 Set tings s creen 1 When you pr ess ( Settings ), the Touchs creen LCD displays the machine’s stat us. This s c reen pro vides access to all the machi ne’s settings. 1 Mainten ance Press to ac cess the Maintenance me nu . Check and impr ove the print qualit y, clean the print head and check t he av ailable ink volume.
Gener al i nfo rmation 7 1 Ente ring Tex t 1 When you must enter text into the machin e, a keyboard a ppears on the Tou c hscreen . Press to cycle between lett ers , numbers an d specia l characters . NOTE • To chan ge betwe en lowercase o r upper c ase, pres s .
8 2 Before loading pape r 2 Load only one si z e of paper and o ne type of paper in the paper tra y at a time. W hen lo ading a di fferent pape r s ize i n the tray, y o u must also c hange the paper size setting in t he machi ne. (See Se t Pa pe r Size and Type on page 13.
Loading pa per 9 2 Whe n usi ng A 4, Le tt er o r Ex ec uti ve s ize pap er: 2 a P ull the pa per tray complet ely out of t he machine. b Op en the output paper tr ay cover (1).
Chapter 2 10 g Check that the paper is flat in the tray and below the maxi mum paper mark (1 ). Overfill ing the paper t ray may cause paper jams. h Close the output paper tray c o ver. i Slowly push the paper tray complet ely into t he machine. j Pull out the paper su pport (1) until it locks into place, and then unfold the paper support flap (2).
Loading pa per 11 2 Loading pape r in the manua l fee d slot 2 Use the manual feed sl ot to load spec ial print media, one sheet at a time. Pape r size and lo ading o rientat ion 2 The paper size det ermines the orient ation when loading paper in t he manual feed slot.
Chapter 2 12 c Load only one sheet of paper in the manual feed sl ot with the printing surface face up . Po rt rai t o rie n tat io n 2 d Using both hands , gently adjus t the manual feed sl ot paper guides to fit the paper. e Using both hands , load one sheet of paper in the manual feed slot until the front edge tou c hes the paper feed rollers.
Loading pa per 13 2 NOTE • If the data will not fit on one sheet, the Touchs cr een w ill prom pt you to lo ad another s heet of paper. Place another sheet of paper in t he m anual f eed slot, and then pres s OK on the T ouc hscreen.
Chapter 2 14 C heck P ap er se tti ng 2 If the check paper set ting is set to On , the machi ne displays a message asking if you want to change t he pap er type and paper s ize sett ing. This message will appear each t ime you pull the tray out of the machine.
15 3 3 How to load doc um en ts 3 Us ing the scann er glass 3 Use the scanner gl ass to copy , or s c an sing le pages or pages of a boo k. Docu men t Size s Su ppor ted 3 Ho w to load docu ments 3 a Lift the doc um ent cover . b Place the document fa ce down in t he upper left cor ner of the scanne r glass, aligned wit h the arrow.
16 4 How to print a document 4 The mac hine can recei v e and pri nt data f rom you r computer . Before you can print fr om a comput er, you must install th e printer driver . (See On line User’s Guide.) a Install the Brother pri nter driv er from t he CD-ROM or Brother Solutions Center.
17 5 5 How to c opy 5 a P lace the document f ace down on t he scanner glas s. (See Using the scanner glass on page 15.) b Press ( Copy ). The Tou c hscreen displays : 1 No. of Copies Enter the numb er of copies: Press - or + on the Touchsc reen.
Chapter 5 18 Pa pe r Ty pe 5 When copy ing on a s pecial type of paper, set the mac hine f or the type of pape r you are usi ng t o get the best print qualit y. a Load your docum ent. b Pres s ( Copy ). c Enter t he nu mber of c opies you want. d Pres s Options .
19 6 6 Be fore sc annin g 6 To use t he machine as a scanner, instal l a scanner dri ver. If the machine is on a network, co nfigure it wit h a TCP/IP address. Instal l the s canner driv ers from t he CD-ROM . (See Quick Setup Guid e.) Configu re the mach ine with a TCP/IP addre s s if network sca nning does not work.
Chapter 6 20 1S e l e c t PD F (* .p df) from the File T y pe drop-down list. 2 Type a file name for t he document. 3 Click Fold er . Yo u ca n sa ve the fi l e to the def ault folde r , or sele ct your prefer red f o lder by clicki ng the ( Browse ) button.
21 7 7 PhotoCapture Ce nter o peration s (PHOTO mode ) 7 Even if your m achine is not c onnected to a computer, you can print p hot os directly f rom a USB flash drive. How to print ima ges 7 View Phot os 7 You can preview y our photos on the Touchscreen bef ore y ou pri nt them.
Chapter 7 22 m Pres s Start . n Wait until the message on the Touchscreen disappear s a f ter pr inti ng, and th en remove t he m emory c ard or USB flash driv e from the media slot . PhotoCapture Center print se ttings over vi ew 7 You can temporar ily c hange t he print settings for the next print.
23 A A How to c lea n and che ck t he m ach ine A Clea ning the scan ner gl ass A a Unpl ug the machine from the elec trical socket . b Lif t the document cover (1). Clean the scanner glas s ( 2) and the whit e plastic (3) with a soft lint-free c loth moist ened with a non-flammable glas s clean er.
24 g The T ouchscreen d isplays a m essage asking about the print qualit y. Do one of the following: If all line s are clea r and visi ble, press No to finish t he Print Qual ity check, and then go to ste p k . If you can se e missing short lines as show n in the illustrat ion, pre ss Yes .
Routine maintenan ce 25 A Chec ki ng th e print ali gnment A If your printed te x t becomes blurred or images b ecome faded, you may n eed to adjust t he print alignment a fter tr ansporting the machine. a Press . NOTE You can also press ( Settings ) and then Maintenance .
26 B Identifying th e proble m B Firs t, c heck th e fo llo wi ng: T he m achin e’s power c ord is connecte d correct ly and t he m achine is p owered on. All of the protective par ts have been remov ed. Paper is l oaded correc tly in the paper tray .
Troubleshooti ng 27 B Error and ma intena nce mes sag es B As with any sophis ticated of f ice prod uct, er r ors may occ ur and suppli es must be replaced. I f thi s happens, you r machine ide ntifie s the error or required r outine maintenance and dis plays the appropria te message.
28 Cannot Detect You instal led a new ink cartridge t oo quickly and t he mac hine did not detect it. Take ou t the new i nk cartridge and reinstall it slo wly and fi rmly until the c art ri dg e le ver lif ts. (See Onli ne User ’s Guide.) An ink cartridge i s not insta lled cor r ectl y.
Troubleshooti ng 29 B Image Too Lo ng The pro portions of you r pho to are irregular so eff ects c ould not be added. Choos e a regul arly propor tioned image . Image Too Sm all The s ize of y our photo is too small to trim. Choos e a lar ger image. Ink Absor ber P ad Fu ll The ink a bsorber box or flu shing box is full.
30 Ink Low One o r more of the ink c artridges are near th e end of t heir life. If one of the colour ink cartridges is ne ar the end of it s life. Order a new ink car tridge. Yo u can continue printi ng u ntil the Touchscreen displays Cannot Print . (See Onli ne User ’s Guide.
Troubleshooti ng 31 B No Paper Fed The mac hine is out of paper , or pa per is not co rrectly loaded i n th e paper tray. Do one o f the fol lowing: Refill t he paper tr ay, and the n press OK o n the Touc hscreen. Rem ove and relo ad the p aper, then press OK on th e Touch screen.
32 Paper Tray not detected The pape r tray is not com pletely inser ted. Slowly push th e paper tray completely i nto the mac hine. Jammed paper or a fo reign object has prevented th e paper tray f rom bein g inserted properly . Pull the paper tray out of the machin e and remove the p aper or foreign object.
Troubleshooti ng 33 B Wrong Paper The paper size setti ng does not match the size of pa per in th e tray. 1 Check that the pap er size you choose on th e To uchscreen matches the size of the paper in the tray. (See Set P aper Si ze and T ype on page 13.
34 Erro r an im at ions B Error animations display s tep-by-st ep ins t ruct ions when paper get s jammed. You can read the s teps at your own p ace by pr es sin g c to see the next step and d to se e the prev ious step.
Troubleshooti ng 35 B g Us ing both hands, use the finge r holds on each side of the machin e to lift the scanner c over (1) int o t h e open pos it ion. h S lowly pull the jam m ed paper (1 ) out of the mac hine. i M ove the print head (if necessar y) to reach any paper remaining in t his area.
36 k Open t he Jam Clea r Cover (1) at the back of the machine. l Open the inside cov er (1). m Make sure you look ca refully inside for jammed paper. If there is any jammed paper, s lowly p ull it ou t of t he machine. n Close the insi de c over and Jam Clear Cover.
Troubleshooti ng 37 B c Op en the inside cover ( 1). d P ull the j ammed pa per ou t of the machine. e Clo se the inside c over an d Jam Clear Cover. Make sure the co vers are cl osed properl y. f Using both hands , use the finger hold s on eac h side o f the machine t o lift the scanner c over (1) int o the open posi t ion.
38 IMPORTANT • I f paper is j ammed und er the pr int head, unplug the mac hine f rom th e po wer source, and then move the p rint hea d to reach the paper. • I f the prin t head is in the right corne r as shown in the illustr ation, you cannot move the print head.
Troubleshooti ng 39 B Trou bleshooting for Wireless LAN setup B Wi re les s L A N repo rt B After y ou configur e the wireles s LAN sett ings of the m achi ne, a wireles s LAN repor t will be print ed automatical ly.
40 If you ar e h avin g difficulty w ith y our ma chin e B IMPORTANT Using no n-B rother suppl ies m ay affe c t the pri nt qualit y, hardware per formance, and machine reli ability. If you think there is a problem with your machi ne, check the followi ng tables of troubl eshooting tips.
Troubleshooti ng 41 B Print Quality Difficu lties Diffic u lty Sugg estio ns P oor pr int qua lit y. Ch eck t he pri nt qu al ity. (See Ch eck in g the pri nt qual it y on pa ge 2 3.
42 The mac hine prin ts bl ank pa ges. Ch eck the p rin t qu alit y. (S ee C hecki ng th e pri nt qu alit y on pa ge 23 .) Mak e sur e y ou ar e us ing Brot her Orig inal In nobel la i nk.
Troubleshooti ng 43 B T he pr int ou ts are wr in kled . (Win d ows ® ) In th e p rin te r d r iv er Adva nced t ab, cli ck Colo ur S e tti ngs an d clea r Bi -Dire cti onal P rinti ng . (M a ci ntos h) In th e p rin te r d r iv er , ch o os e Print Setti ngs , clic k Advanced , cho os e Other Print Options and c le ar Bi-Directio nal Printing .
44 Ph otoCap ture Cent er D iffic ultie s Dif ficulty Sugg est ion s Rem ova bl e Di sk do es not w ork cor rectl y. 1 Ta ke ou t the memo ry ca rd or USB f lash dri ve and p ut i t ba ck i n ag ai n. 2 If you have tried “Ej ect” from with in W ind ows ® , ta k e out th e memory c a rd or US B fl as h dri ve bef o re yo u co ntin ue .
Troubleshooti ng 45 B Mac hine I nformatio n B Ch ec ki ng the se ri al num b er B You can see the m achine’ s serial number on the Touchscre en. a Press ( Settings ). b Press All Settings . c Press a or b to di sp lay Machine Info . d Press Machine Info .
Index 46 C C Cleani ng scanne r ..... .. ..... .. ... .. .. ... .... ... .. .. ... .. ..... .. .. 23 Control panel overview ... .. .. ... .. ..... .. .. ... .. .. .. 2 Control Center See Online Us er’s Guide. Copy paper size . .. ... .. .. ..... .. .
47 Supplies Ink The mac hine uses individual B lack, Yellow, Cyan and Magenta ink cart ridges that are separat e from the print head assembly. Serv i ce Life of Ink Cart ri dge The f irst time you inst all a set of ink cartridges th e m ach ine will us e an amoun t of ink to fill the ink delivery tubes fo r high qualit y pri nt outs.
www.brothe rearth.com Visi t us on t he Wo rld Wide We b http ://ww w.broth er.com This machi ne is appr oved fo r use in the c ountry of pu rchas e only. Loc al Br other c ompanies or their dealers w ill support only mach ines purc hased in the ir own coun tries .
An important point after buying a device Brother DCP-J4120DW (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother DCP-J4120DW yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother DCP-J4120DW - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother DCP-J4120DW you will learn all the available features of the product, as well as information on its operation. The information that you get Brother DCP-J4120DW will certainly help you make a decision on the purchase.
If you already are a holder of Brother DCP-J4120DW, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother DCP-J4120DW.
However, one of the most important roles played by the user manual is to help in solving problems with Brother DCP-J4120DW. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother DCP-J4120DW along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
