Instruction/ maintenance manual of the product 56K ActionTec
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2 T able Of Contents Proprietary Notice and Disclaimer Unless otherwise noted, this document and the information herein disclosed are proprietary to Ac- tion tec Electronics, Inc.
3 Contacting Action tec Customer Support Action tec Electronics prides itself on making high-quality , durable, high-perfor- mance products. If you should need assistance, the Action tec T echnical Support Department is available from 7:00 AM to 7:00 PM Pacific Coast T ime, Monday through Friday to provide professional support.
4 Product Registration The installation CD that came with your modem contains a file called r egistra- tion . This file will take you to the Action tec web site: http://www .actiontec.com/r egistration Please fill in the required fields so that you can get prompt support and notifica- tion of periodic product upgrades.
5 • Do not connect or disconnect any cables or perform installation, maintenance, or r econfiguration of this product during an electrical storm. DANGER: When using your telephone equipment basic sa.
6 Product Features The Action tec 56K Internal PCI Modem contained in this package has the follow- ing features. l Conforms to the ITU-T V .90 specification with auto-negotiation of V .90, V .34, V .32bis, V .32, V .23, V .22bis, V .22, V .21, Bell 212A, and Bell 103 protocols.
7 Installing the Modem System Preparation Before you begin the installation of your 56K Internal PCI Modem, all currently installed modems should be removed. This will help prevent hardware conflicts between the new modem and any previously installed modems.
8 Step 4 Remove the screw securing the expansion slot cover behind one of the computer ’ s available PCI expansion slots. Lift the expansion slot cover out as shown below . See the caution statement on page 6. Figure 1: Removing the Backplate Step 5 Firmly , but gently , insert the modem into the available PCI expansion slot.
9 Step 6 Put the chassis cover back on the computer . Step 7 Be sure that all power switches are in the OFF position, then reconnect the power cables to the computer and its peripherals. Step 8 Connect the telephone line cable to the Line (T elco) jack on the back of the modem.
10 Device Driver Installation and Configuration Configuring Windows 95 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally . Step 2 After W indows 95 loads, it will detect new hardware. The modem will be identified as a “ PCI Car d ”.
11 Step 3 At the next screen, W i ndows will ask if you want to use the driver it found. Click the Finish button. W indows will complete the installation of the drivers for the modem. Step 4 T o ve rify that th e modem has been properly installed, go to Start-Settings -Contr ol Panel and double-click the Modems icon.
12 Configuring Windows NT 4.0 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally . Step 2 Insert the installation CD_ROM. Now go to Start-Run . T ype in “d:driverspcivenwinntsetupnt.exe” and click OK.
13 Step 7 The COM port will be the next one higher than those currently installed. (In the above example, COM1 is already installed, so the modem is found on COM2.) In most cases W indows NT will detect the modem as a “ Standar d Modem ”. Click the Change button.
14 Configuring DOS and Windows 3.1X Note: Not all communications programs are supported under DOS due to PCI IRQ requirements. Unless your application can support IRQ 9 or above and can address nonstandard COM Port addresses, it may not be able to support this modem.
15 T o configure the modem’ s country setting, open a terminal program such as Hyper T erminal . At the command prompt, type: at<enter> . The re- sponse should be “OK”. Now type one of the following commands de- pending on the country where the modem will be operated.
16 Configuring OS/2 W ARP Note: If your computer system uses Phoenix BIOS, you must disable PnP OS support for the modem to be recognized in OS/2. See your computer users manual for information on accessing and changing your system BIOS settings.
17 Step 9 Y o u will need to modify your config.sys file. Find the entry for COM.SYS (It should be just after the KEYBOARD.DCP statement and before the VIOTBL.DCP statement. If it is not, arrange the order of the statements so that this requirement is satisfied.
18 Step 4 Under the Device Name column, try to locate all of the “Unknown Devices”. For each unknown device you find, move the cursor to each row and press F6 for information. Look for the item “Board ID”. Y ou will be looking for a board with ID “ 0x1 1c10480 ”.
19 # ./MAKEDEV ttySx Where x is the COM port. This will create the appropriate files. Note: There is no MAKEDEV in OpenLinux. The commands will be as follows (as root): # mknod /dev/ttyS4 c 4 68 # mknod /dev/cua4 c 5 68 Note: V ersions of Linux with the 2.
20 Step 4 W rite down the first input/output range and IRQ. In this case, the I/O address is 0x6400 and the IRQ is 1 1. T ype # setserial /dev/modem uart 16550A port 0x6400 irq 1 1 (The IRQ and port may vary depending on the results from step 3.) Step 5 T ry out the settings in a program such as minicom.
21 Setting Up and Using PPP (Minimal Setup) This section explains one way to set up a PPP connection from the command line. It does not go into tools such as linuxconf or KPPP . Step 1 The documentation for PPP comes with some sample dial-in scripts. They are located under /usr/doc/ppp-2.
22 # chmod 71 1 ppp-on # chown root ppp-on # chgrp root ppp-on Step 6 Open up the /etc/resolv .conf file. In it, enter the IP addresses of the ISP’ s DNS’ s as follows: nameserver x.x.x.x where x.x.x.x is the IP address of the DNS. Enter each one on its own line in the same format.
23 Step 1 Open up KPPP from the KDE menu. It is most likely located under the Internet subfolder . Step 2 When KPPP starts up, click the Setup button. Step 3 Before setting up individual PPP accounts, the modem itself needs to be configured.
24 Step 3 Choose PPP and click Accept Step 4 Enter the ISP’ s phone number , your user name and password. Note that the password will be stored unencrypted in a text file, so if security is an issue, you may choose to not enter the password until actually dialing.
25 Configuring Y our Modem’s Country Code After following the steps for your operating system and after the system has re- started, you may need to issue an A T Command to configure the modem to use the PSTN ( P ublic S witched T elephone N etwork) of your country .
26 A T Commands Affecting ITU-T V .90 Operation There are 3 S-registers which support K56flex, V .90, and V .34 connections. The S37 register is used to control the upstream V .34 rate. S38 sets the maximum downstream speed that the modem attempts to connect.
27 Examples at&fs38=0s109=0 This will disable all 56K connections at&fs38=1s109=1s37=14 This will disable V .90 connections. The modem will try to connect at K56flex rates with the V .34 upstream rate limited to 21.6K bps. at&fs38=1s109=2 This will cause the modem to attempt a V .
28 Help and Service Information General Troubleshooting T ips Modem is not detected on power-up: l Check your system BIOS IRQ assignments and make sure that at least two interrupts (especially any unused interrupts) have been assigned to the PCI bus. Go to your system BIOS’ s Setup routine and find the Plug-N-Play settings.
29 Can’ t Connect at 56K Rates: Note: Current FCC regulations limit your maximum connection rate to 53Kbits per sec. l The number you are calling may not support V .90 or K56flex protocols. Some ISP’ s ( I nternet S ervice P roviders) have special numbers that you must call to connect at 56K rates.
30 Reconfiguring a Windows Dial-Up Networking Connection When you attempt to check your modem after configuration, or to configure a Dial-Up Networking connection, W indows may issue a “COM Port open” error message.
31 Notices Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal- lation.
32 T elecommunications Regulations The following three statements are provided in accordance with the Federal Com- munications Commission (FCC) and CDOC (Canada) regulations. Please read these statements carefully before installing your modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules.
33 CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority , or electrician, as ap- propriate.
An important point after buying a device ActionTec 56K (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ActionTec 56K yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ActionTec 56K - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ActionTec 56K you will learn all the available features of the product, as well as information on its operation. The information that you get ActionTec 56K will certainly help you make a decision on the purchase.
If you already are a holder of ActionTec 56K, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ActionTec 56K.
However, one of the most important roles played by the user manual is to help in solving problems with ActionTec 56K. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ActionTec 56K along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
