Instruction/ maintenance manual of the product 850 Blackberry
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BlackBerr y Wir eless Handheld Software V ersion 2.6 Installation and Getting Star ted Guide.
BlackBerry W ireless Handheld Softw are V ersion 2.6 Inst allation and Get ting Started Guide Last revised 21 April 2003 P art numbers: MA T -03201-003, ASY -06314-002 At the time of publica tion, this document ation complies with handhel d softw are ver sion 2.
FC C compliance sta tement (USA) FCC Class B Part 15 This device complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device mu st accept any interference received, i ncluding interference that might cause undesired operation.
Industry C anada C er tification The RIM 850 W ireless Ha ndheld™ complies with Industry Canada RSS 119, under certification number 2503 195 366A. IC Class B compliance — This device complies w it.
Co n t e n t s FCC compliance statemen t (USA) ........... ............. 3 Industry Canada Certification . .......... .................. ..4 Important safety information...................................... 7 RIM 850 Wireless Handheld ...............
Integrating with a new or existing ISP email account ..... .................... .................... .................. ..... 49 Sending a test emai l message .............. ................ 50 Reading your test email message .... ....................
Impor tant saf ety informa tion Please read these safety instructions and the operation instructions prov ided in this manual and the Handheld User Guide before operating the ha ndheld or its cradle.
8 BlackBerr y Wireless Handhel d Important safety informati on Operation of any radio transmi tting equipment, including the handheld, might interfere with th e functionality of inadequately protected medical d e vices, incl uding pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions.
Important safety information Installation and Getting Star ted Guide 9 Use only those battery types speci fied in this Installation and Getting Started Guide . The use of any other ba tterie s might disable the handheld and might be dangerou s.Use proper care when disposing of your handheld.
10 BlackBerr y W ireless Handheld Important safety informati on RIM recommends that you use only single-use alkaline (AA) or rechargeable NiMH batt eries in this unit. There is a list i n this guide of recommended brands of recharge able NiMH batteries.
Important safety information Installation and Getting Star ted Guide 11 Adjust only those controls that are covered in this manual. An improper adjustment of other cont rols might result in damage and will often require extensive work by a qualified technician to restore the handheld or cra d le to its normal operation.
12 BlackBerr y W ireless Handheld Important safety informati on Refer all servicing to quali fied service personnel. Servicing is required when the apparatus has been damaged in any way , such as when.
We l c o m e t o yo u r w i re l e s s solution BlackBerry™ is an end-to-end wireless solution that integrates with your email account, provid ing a wireless extension of y our email mailbox.
14 BlackBerry Wireless Handheld W elcome to your wirele ss solution • Saved Messages : Store messages for future viewing. • Search Messages : Lo cate messages wi th the search tool. • Calculator : Pe rform basic mathematical operations. • Address Book : Store your person al directory of contact informatio n.
Understanding your BlackBerry solution Installation and Getting Started Guide 15 • Turn Power Off : T urn off your handheld at night or on weekends. T urn off y our handhe ld during air travel or to conserve battery pow er .
16 BlackBerry Wireless Handheld W elcome to your wirele ss solution Integr ation with an e xisting ISP email account With this option, your handheld is integrated with your existing Internet service prov ider (ISP) email acc ount. Contact y our service provider for an email account on the BlackBerry W eb Client.
Understanding your BlackBerry solution Installation and Getting Started Guide 17 handheld. Wi th the BlackBerry De sktop Redirector, y our computer must remain turned on at all times and the desk top redirector program must be running for email messages to be sent to your handheld.
18 BlackBerry Wireless Handheld W elcome to your wirele ss solution Y ou can view the service books on your handheld on the Service Book Options screen. (On the Home screen, clic k the Options icon. The Options screen appears. Click Service Book Options to open the Service Book Entr ies scre en.
About this guide Installation and Getting Started Guide 19 view procedures for and information on the desktop softw are’ s tools, in any ac tiv e window , click Help . • RE ADME.txt - Th is tex t fi le co nta in s information on the features of this versio n of the softw are.
20 BlackBerry Wireless Handheld W elcome to your wirele ss solution This guide describes the operating procedures and instructions for both the pager-sized handheld an d the palm-sized handheld.
About this release Installation and Getting Started Guide 21 Throughout this guide, the graphics depicting keyboar d keys and LCD screens show the palm-sized handheld. Where the L CD screen differs betw een the pager-sized handheld and the palm-sized handheld, both LCD screens are sh own.
22 BlackBerry Wireless Handheld W elcome to your wirele ss solution C ont ents of y our package Y our package should contain the following items: • handheld • docking /charging cradl e •h o l s .
Syst em requirements Installation and Getting Started Guide 23 Lotus Domino Lotus Notes Client 4.6 or later , with an email account on a L otus Domino Ser ver version 4.
24 BlackBerry Wireless Handheld W elcome to your wirele ss solution.
Chapter 1 Get t in g star ted This section provides informatio n on the following topics: • Before you begin • Setting up your handheld • Inserting the battery • Charging your handheld • T u.
26 BlackBerry Wireless Handheld Chapter 1: Getting started Bef ore y ou begin Before you use your handheld , you should fa miliarize yourse lf with some of its basic components.
Inserting the battery Installation and Getting Started Guide 27 Y our next step depends on your integration option. add handheld applications to the desktop softw are (if required) load handheld applications Integr ation with enterprise email account Y ou must generate an encr yption key and check your email redirection settings.
28 BlackBerry Wireless Handheld Chapter 1: Getting started T o inser t the battery 1. On the back of your pager -sized handheld, remove the battery cover by sliding the lock to the right and pulling the cov er up and off. (Remov e the old battery if one is present.
Charging y our handheld Installation and Getting Started Guide 29 Replacing the battery cov er 4. Click the trackwheel to turn on the handheld. The Home screen appears. Charging y our handheld If you have a pager -sized handheld and you choose to operate it with a rechargeable NiMH battery , y ou must use the cradle to recharge the NiMH batte ry .
30 BlackBerry Wireless Handheld Chapter 1: Getting started 1. Plug the serial port connector into an availa ble COM port on y our computer . 2. Plug the power adapter co rd into an electrical outlet. Connecting the pager-sized handheld to a computer T o char ge the NiMH battery 1.
Charging y our handheld Installation and Getting Started Guide 31 Follow the procedure describe d abov e to recharge y our handheld battery when necessary .
32 BlackBerry Wireless Handheld Chapter 1: Getting started Connecting the pow er adapter to the cr adle ’ s port connector Charging y our handheld Y our handheld is powered by a rechargeable, internal, lithium battery .
Charging y our handheld Installation and Getting Started Guide 33 2. Plug the cradle cable into an av ailable COM port on you r com pute r . 3. Plug the power adapter cord into an electrical outlet.
34 BlackBerry Wireless Handheld Chapter 1: Getting started 2. Let yo ur handheld c harge to full pow er before y ou use it. When your handheld is charging, the battery power indicator (in the upper right corner of the Home screen) changes to a chargin g indicator .
T urning on and turning off your handheld Installation and Getting Started Guide 35 T urning on and turning off your handheld Wh en you tur n on your h andh eld , the Home screen appears. This screen is your start ing point for us ing your handheld applic ations.
36 BlackBerry Wireless Handheld Chapter 1: Getting started Home scree n - pager-sized handheld Home screen - palm-sized handheld When you first turn on your hand held, sev eral messages appear on the Messages screen that introduc e y ou to your handheld and some of its basic features.
T urning on and turning off the radio Installation and Getting Started Guide 37 T urning on and turning off the ra di o When you first receive y our handhe ld, the wireless radio might be turned off. Y ou must turn on th e radio before you ca n send and receive messages or use the Browser application.
38 BlackBerry Wireless Handheld Chapter 1: Getting started Registering with the netw ork If your handheld is activ ated on the network and y ou turn on the wireless radio, a registration messag e should arrive.
Installing the desktop software Installation and Getting Started Guide 39 Network Settings screen menu - Register No w item If you are in an area of sufficient wireless coverage, the registration message should a rrive within a few seconds. Installing the desktop software Y ou must install the desktop softw are t o use the desktop software tools.
40 BlackBerry Wireless Handheld Chapter 1: Getting started T o install the desktop soft w are 1. Insert the BlackBerry Desktop Softwa r e installation CD into your CD-ROM drive. 2. On the Windows taskbar , click Start . Click Run . The Run window appears.
Installing the desktop software Installation and Getting Started Guide 41 10. Select the email system that you use (either Microsoft Exchange or Lotus Domino ). Click Next . The Choose Destination Location window appears. 11. Click Next to accept the default location for the desktop software.
42 BlackBerry Wireless Handheld Chapter 1: Getting started 13. Select whether you w ant your BlackBerry Desktop Software shortcuts to be availa ble to anyone who logs in to your computer or to only you. Select the check boxes beside any additional shortcut options that you wan t in st al led on your computer .
Adding handheld applica tions to the desktop software Installation and Getting Started Guide 43 T o v erify whether handheld applications ha v e been added to y our desktop sof twar e Y ou can verify whether handheld applications have been added. 1. On the Windows taskbar , click Start .
44 BlackBerry Wireless Handheld Chapter 1: Getting started Loader tool. Refer to "Loading handheld appl ications" o n page 46 for more information. T o add handheld applica tions to your desktop sof twar e Depending on y our service prov ider , you can download the latest handheld applications from yo ur service provider web site.
Connecting to the desktop soft ware Installation and Getting Started Guide 45 C onnecting to the desktop sof tw are T o use the desktop softwa re, your handheld must be connected to you r com put er . T o c onfirm the handheld-to-deskt op sof tware c onnec tion 1.
46 BlackBerry Wireless Handheld Chapter 1: Getting started 7. Click OK to close the Connect ion Settings window . If the connection i s successful, th e desktop manager displays your handheld PIN and current hand held connection status (now Connected ) in the status bar at the b ottom of the window .
Loading handheld applications Installation and Getting Started Guide 47 3. Double-click the Application Loader icon. The W elcome to the Application Loader window appears. 4. Click Next . The desktop softw are reads the handheld’ s configuration, and depending on your handheld, the LCD screen displ ays Loader activity or an icon.
48 BlackBerry Wireless Handheld Chapter 1: Getting started 8. When the loading process is co mplete, the Application Loade r indicates whethe r or not the process was su ccessful. Click Close . After the loading process is comple te, you might ne ed to turn on your handheld radio to send and receive email messages.
Integrating with a ne w or existing ISP email account Installation and Getting Started Guide 49 Redirecting email After you generate an encryption key , you can send and receive email messages. Y our company’ s BlackBerry Enterprise Server Software redirects email messages from your enterprise email account to your handheld.
50 BlackBerry Wireless Handheld Chapter 1: Getting started For details on how to perform any of the functions on the BlackBerry W eb Client web site, clic k Help on any of the site’ s w eb pages. Sending a test email message After you configure y our handhe ld, you are ready to send and receive email messages.
Reading your test email message Installation and Getting Started Guide 51 7. Compose your message. 8. Click the trackwheel to view the menu. Click Send . Y ou return to the Messages screen. If y ou are in an are a of wireless coverage sufficient to send email messages, a check mark appears beside the message within a short pe riod of time.
52 BlackBerry Wireless Handheld Chapter 1: Getting started Setting the date and time After you hav e sent and received y o ur first wireless email message, you shou ld set your handheld ’ s da te and time so that messages appear with the correct time stamp.
Using passw ord prot ection Installation and Getting Started Guide 53 Y ou return to the Device Options screen. Date/T ime fields The Date/Time screen contai ns the follo wing fields: Date: Set the cu rrent date. Time: Set the current time. Time Zone: Select y our time zone.
54 BlackBerry Wireless Handheld Chapter 1: Getting started Lock sc reen If you have typed information on the Owner Information screen of the Options application, it a ppears on the Lock screen. Y ou should include your contact i nformation in the event that y our handheld is lost.
Using passw ord prot ection Installation and Getting Started Guide 55 2. Click Security . The Security screen appears. 3. In the Password field, press the Space key to enable the password. A dialog box prompts y o u to type a password wit h at least four characters.
56 BlackBerry Wireless Handheld Chapter 1: Getting started T o unlock the handheld When the Lock screen is visible, you must unlock your handheld before you can connect it to the desktop softw are and before you can open the Security screen.
Using passw ord prot ection Installation and Getting Started Guide 57 3. T ype your passw ord. Click the trackwheel. The Se curity screen appears. 4. Click the trackwheel to view the menu. Click Change Password . A dialog box appears. Security screen menu - Change Password item 5.
58 BlackBerry Wireless Handheld Chapter 1: Getting started 1. On the Home screen, click the Options icon. The Device Options screen appears. 2. Click Security . A dialog box prompts you to t ype your password. 3. T ype your passw ord. Click the trackwheel.
Chapter 2 Get t in g t o kn o w y ou r handheld This section provides informatio n on the following topics: • Using the keyboard and trackwheel • Activating backlighting • Navigating the applica.
60 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld Palm-sized handheld Pager-sized handheld.
Using the k eyboard and tr ackwheel Installation and Getting Started Guide 61 U sing the ke yboard and tr ackwheel Y our handheld’ s keyboard contains standard alphabetic characters. T o generate numbers, punctuatio n marks, and special characters, press the Alt key in combination with the alphabetic keys.
62 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld T rackwheel Scrolling and selecting Roll the trackwheel t o scroll up and down through screen lines, fields , and menu items. Click (press) the trackwheel to open menus and select options.
Using the k eyboard and tr ackwheel Installation and Getting Started Guide 63 Alt key + click Selecting items for cut, copy, paste; hiding and moving icons on the Home screen On any screen on which you can type text, hold the Alt key and click the trackw heel to enter selection mode.
64 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld Shift key ( CAP ) + Alt key Alt key + Shift key ( NUM ) Activating NUM-lock Fo r the pager-sized handheld , press the Shift key (CAP) + the Alt ke y to activate NUM-lock mode. For the palm-siz ed handheld, press the Alt key + the Shift key (NUM ) to activate NU M-lock mod e .
Using the k eyboard and tr ackwheel Installation and Getting Started Guide 65 Escape button Closing screens/menus Press the Es cape button to close a menu. Press the Es cape button to return to the Home screen. Press the Es cape button to cancel the previous action .
66 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld A c tiv ating backlighting In low light conditions, you can in crease the readab ility of the LCD screen by using the backlighting feature . Na vigating the applica tions The LCD screen provides access to y our handheld applications .
Navigating th e applications Installation and Getting Started Guide 67 T o open applica tions The applications list appears on the Home screen. T o open an application, scroll to an icon an d click the trackwheel (or press the underlined character in the application nam e).
68 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld Address Book screen menu T o scroll thro ugh options Y ou can change options in one of the following w ays: • Use the menu. With the cursor in an option field, click the trackwheel to view the menu.
Navigating th e applications Installation and Getting Started Guide 69 Handheld icons Icons on the ha ndheld screen ind i cate wireless coverage, battery power , handheld status, and applic ation status, denote application screens, and provide navigational aid.
70 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld Calendar Keep track of appointments using Day , W eek, Month, or Agenda view . Alarm Set the alarm on your handheld to sound or vibrat e at a specifi c time every da y or only on weekdays .
Navigating th e applications Installation and Getting Started Guide 71 Handheld status icons These icons appear on the Home sc reen to indicate battery pow er , wireless coverage lev els, and keyboard modes. Lock Lock the handheld with a Lock screen so that only you can use it.
72 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld Message status icons These icons appear on th e screen to indicate th e status of pending, sent, and received messages.
Navigating th e applications Installation and Getting Started Guide 73 Calendar ic ons These icons appea r in Day view and Agenda view to indica te information for your appointments. message has been opened email message has been filed Y ou can only file email messages if you hav e integrated your handheld with an enterprise email account.
74 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld T a sk ic ons These icons appear on yo ur screen to provide informat ion on a task. Naviga tional icons These icons appear on yo ur screen to he lp you navigate in fields, lists, menus, and screen s.
Additional components Installation and Getting Started Guide 75 A dditional componen ts Aside from your handheld, your package should include the following components. Desktop soft wa re CD The desktop softw are enables y ou to synchronize y our personal information management (PIM) a pplications and back up and restore your handheld data.
76 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld Cradle/Char ger The cradle provides a link be tween your handheld and your computer, so that you can use the desktop softw are that is provided with your package. The serial port on the bottom of the handheld fits into the prongs of t he cradle .
Configuring handheld options Installation and Getting Started Guide 77 2. Select the profile that you w ant to enable. Click the trackw heel to view the menu.
78 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld Au to On/Off fields The Auto On/Off screen contains the following fields: Weekday On: Configure the handheld to turn on automatically at a specific time on w eekdays. Weekday Off: Configure the handheld to turn off automatically at a specific time on w eekdays.
Tips for getting to know your handheld Installation and Getting Started Guide 79 Tips f or getting to k no w your handheld • Press the first letter of an item in a li st or on a menu to proceed directly to that item.
80 BlackBerry Wireless Handheld Chapter 2: Getting to know your handheld.
Chapter 3 Pro duc t informa tion This section provides informatio n on the following topics: • RIM 850 Wire less Handheld • RIM 857 Wire less Handheld.
82 BlackBerry Wireless Handheld Chapter 3: Product informa tion Mechanical proper ties Displa y and contr ol featur es RIM 850 Wir eless Handheld W eight: 4.
RIM 850 Wireless Handheld Installation and Getting Started Guide 83 Po we r Te m p e r a t u r e Radio specifications Fr eq u en c y Battery: One AA a lkaline cell an d one interna l, rechargeable, li.
84 BlackBerry Wireless Handheld Chapter 3: Product informa tion Regulatory complianc e Specific details about conf orma nce to the above standards and regulatory bodies may be obtained from RIM.
RIM 857 Wireless Handheld Installation and Getting Started Guide 85 Po we r T emper ature Radio specifications Message notification: LED indicator; audible beeper; mechanical vibrator , on-screen noti.
86 BlackBerry Wireless Handheld Chapter 3: Product informa tion Fr eq u en c y Regulatory complianc e Specific details about conf orma nce to the above standards and regulatory bodies may be obtained from RIM. Y our handheld might be subject to export controls or roaming restrictions.
Installation and Getting Star ted Guide 87 Inde x A about this guide, 19 version 2.6, 21 wireless email solution , 13 activatin g backlighting, 66 your BlackBerry Web Client account, 49 your handheld,.
88 BlackBerr y W ireless Handheld Index Alarm, 70 Browser application, 14, 70 Calculator appl ication, 14, 69 Calendar applicatio n, 14, 70 Compose application, 13, 69 cradle, 76 holster, 7 5 Lock ico.
Index Installation and Getting Star ted Guide 89 Tasks, 74 Industry Canada certificat ion, 4 installing desktop sof tware, 39 integration with enterprise account description, 16 supported email system.
90 BlackBerr y W ireless Handheld Index reading messages, 51 readme file, 19 redirecting email messa ges, 49 registering with t he network, 38 S safety information, 7 Saved Messages application, descr.
Index Installation and Getting Star ted Guide 91 password protection, 53 service books, 17 V verify handhel d applications, 43 viewing messages, 51 viewing service books, 18 W Web Client, online Help,.
92 BlackBerr y W ireless Handheld Index.
An important point after buying a device Blackberry 850 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Blackberry 850 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Blackberry 850 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Blackberry 850 you will learn all the available features of the product, as well as information on its operation. The information that you get Blackberry 850 will certainly help you make a decision on the purchase.
If you already are a holder of Blackberry 850, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Blackberry 850.
However, one of the most important roles played by the user manual is to help in solving problems with Blackberry 850. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Blackberry 850 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center