Instruction/ maintenance manual of the product EOC350 ZyXEL Communications
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Quick Start Guide www .zyxel.com EOC350 Series Ethernet ov er Coax T erminatio n System and T erminal Adapter V ersion 1.00 Edition 1, 08/2012 Copyright © 2012 Z yXEL Communications Corporation User’s Guide Default Login Details LAN IP Address 192.
EOC350 Series User’s Guide 2 IMPORT ANT! READ CAREFULL Y BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Related Document ation •Q u i c k S t a r t G u i d e The Quick Start Guide shows how to connect the EOC350- TS and EOC350- T A. Note: It is recommended you use the W eb Configurator to configure the EOC350- TS and EOC350- T A .
Contents Overview EOC350 Series User’s Guide 3 Contents Overview Introduction ........... ................ ................. ................ ................ ................ ................... ... .................... ......... 9 The Web Configurator .
Table of Contents EOC350 Series User’s Guide 4 Table of Contents Contents Overview ............... .................................................... .......................................... ................. 3 Table of Contents ................
Table of Contents EOC350 Series User’s Guide 5 5.2 The EP Management Screen . ... ... .... ................ ... ................ ... ................ .... ... ................ ... ....... .......... 22 5.3 The View Host Screen . ....................
Table of Contents EOC350 Series User’s Guide 6 Chapter 7 System Log ...................................... ..................................................... .......................... .................... 51 7.1 Overview ............ .... ......
Table of Contents EOC350 Series User’s Guide 7 13.3 Bandwidth and Connectivity ................. ................... .................... ................... .................... ............. 75 13.4 Resetting the EOC350-TS to Factory Def aults . .
Table of Contents EOC350 Series User’s Guide 8.
EOC350 Series User’s Guide 9 C HAPTER 1 Introduction 1.1 Overview The EOC350- TS is an Ethernet over Coax T erminat ion System. The EOC350- T A is an Ethernet over Coax T erminal Adapter . One centrally -located EOC350- TS serves many EOC350- T As distributed in each unit of a Multiple Dwelling Unit (MDU).
Chapter 1 Introduction EOC350 Series User’s Guide 10 1.1.2 Integrating the EOC350-TS and EOC350-T A with an STB In this application, the EOC350- TS and EOC350- T A have the following media types.
Chapter 1 Introducti on EOC350 Series User’s Guide 11 1.2.1 LEDs The following table describes the EOC350- TS LEDs. Note: None of the LEDs are on if the EOC350- TS is not receiving power .
Chapter 1 Introduction EOC350 Series User’s Guide 12 The following table describes the connections. 1.3 EOC350-T A The EOC350- T A is an Ethernet over Coax T erminal Adapter . The EOC350- T A extracts TV and Ethernet media from a coaxial distribution cable for consumption by end-user devices such as PCs and TVs.
Chapter 1 Introducti on EOC350 Series User’s Guide 13 1.3.2 Connections Figure 4 EOC350- T A Connections The following table describes the connections.
Chapter 1 Introduction EOC350 Series User’s Guide 14 1.5 W ays to Manage the EOC350-TS Use any of the following methods to manage the EOC350- TS. • W eb Configurator . This is recommended for ev eryday management of the EOC350- TS using a (supported) web browser .
EOC350 Series User’s Guide 15 C HAPTER 2 The Web Configurator 2.1 Overview The web configurator is an HTML -based management interface that allows easy device setup and management via Internet browser . Use Internet Explorer 6.0 and later versions, Mozilla Firefox 3 and later versions, or Safari 2.
Chapter 2 T he We b Configurator EOC350 Series User’s Guide 16 Figure 6 System Info The following table describes the items in this screen. 2.2 Securing the EOC350-TS Do the following things regularly to mak e the EOC350- TS more secure and to manage the EOC350- TS more effectively .
Chapter 2 The Web Configurator EOC350 Series User’s Guide 17 2.3 The W eb Configurator Layout Click Status at the top of the navigation panel (B) to show the following screen. Figure 7 W eb Configurator Layout The screen is divided into these parts: • A - navigation panel • B - main window 2.
Chapter 2 T he We b Configurator EOC350 Series User’s Guide 18 The following table describes each menu item. 2.3.2 Main Window The main window displays information and configurat ion fields. It is discussed in the rest of this document. After login, the main window shows the System Info screen.
EOC350 Series User’s Guide 19 C HAPTER 3 System Setup 3.1 Overview This chapter describes how to configure the IP and DHCP Snooping par ameters of the Ethernet interface facing the Internet Service Provider (ISP). 3.2 The System Setup Screen Use this screen to configure the IP and DHCP Snooping par amete rs.
Chapter 3 System Setup EOC350 Series User’s Guide 20 Primary DNS Serve r Enter the IP addres s of the first DNS serv er the EOC350- TS checks to resolve IP addr esses. Seconda ry DNS Server Enter the IP address of the se cond DNS se rv er the EOC350- TS checks to resolve IP addresses.
EOC350 Series User’s Guide 21 C HAPTER 4 Auto Configuration 4.1 Overview This chapter describes how to automatically distribute configuration files. 4.2 The Auto Configuration Screen Use this screen to setup automatic retriev al and distribution of (*.
EOC350 Series User’s Guide 22 C HAPTER 5 EP Management 5.1 Overview This chapter d escribes how to view and configure the EOC350- TS (se e Figure 3 on p age 1 1 ) and the EOC350- T As (see Figure 4 on page 13 ) connected to it, and test connectivity between them .
Chapter 5 EP Management EOC350 Series User’s Guide 23 The following table describes the items in this screen. 5.3 The V i ew Host Screen Use this screen to view which hosts are connected to termination adapters. Click EP Manageme nt > View Host to show the following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 24 Figure 1 1 EP Managemen t > View Host The following table describes the items in this screen. 5.4 The V i ew Host Screen Use this screen to view IGMP groups and their host members. Click EP Management > Igmp Group to show the following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 25 5.5 T ermination System Configuration This section describes the configuration screens for the termin ation system (Local Device). 5.5.1 The EoC Screen (Privacy Mode) Use this screen to restrict which termination ad apters can send and receive data through the termination system.
Chapter 5 EP Management EOC350 Series User’s Guide 26 Figure 14 EP Management > Ether > Config > P ort (termination system) The following table describes the items in this screen. 5.5.3 The QoS Screen Use this screen to prioritize traffic flow through the termination system’ s interfaces.
Chapter 5 EP Management EOC350 Series User’s Guide 27 Figure 15 Management > Ether > Config > QoS (termination system) The following table describes the items in this screen. 5.5.4 The IGMP Screen Use this screen to enable IGMP v1/2 fast leav e on the termination system’s interfaces.
Chapter 5 EP Management EOC350 Series User’s Guide 28 The following table describes the items in this screen. 5.5.5 The VLAN Screen Use this screen to configure VLAN tagging on the termination system’ s interfaces.
Chapter 5 EP Management EOC350 Series User’s Guide 29 5.5.6 The S t atus Screen Use this screen to see the status of the termination system’ s interfaces. Click EP Management > Ether > Config > Status on the local termination system device to show th e following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 30 Figure 19 Management > T est (termination system) 2 Click Noise . The EOC350- TS measures the noise sp ectrum and shows the following screen. Figure 20 Management > T est (termination system) 5.
Chapter 5 EP Management EOC350 Series User’s Guide 31 Figure 21 EP Management > Ether > Config (profile) The following table describes the items in this screen. 5.7.2 The Port Screen Use this screen to throttle the bandwidth of the termination adapter’ s interfaces.
Chapter 5 EP Management EOC350 Series User’s Guide 32 5.7.3 The QoS Screen Use this screen to prioritize traffic flow thro ugh the termination adap ter’ s interfaces. Click EP Management > Ether > Config > QoS on the default profile to show the following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 33 The following table describes the items in this screen. 5.7.4 The IGMP Screen Use this screen to enable IGMP v1/2 fast leav e on the termination adapter ’ s interfaces. Click EP Management > Ether > Config > IGMP on the default profile to show the following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 34 Figure 25 EP Management > Ether > Config > VLAN (profile) The following table describes the items in this screen. 5.7.6 The Filter Screen Use this screen to configure the hosts that are allowed to send and receive tr affic via the termination adapter’s interfaces.
Chapter 5 EP Management EOC350 Series User’s Guide 35 The following table describes the items in this screen. 5.8 EP Configuration This section describes the screens that configur e the default profile for termination adapters.
Chapter 5 EP Management EOC350 Series User’s Guide 36 Figure 28 EP Management > Ether > Config > P ort (termination adapter) The following table describes the items in this screen. T a ble 25 EP Management > Ether > Config > Port (termination adapter) LABEL DESCRIPTION Port This shows the port name for this row .
Chapter 5 EP Management EOC350 Series User’s Guide 37 5.8.3 The QoS Screen Use this screen to prioritize traffic flow thro ugh the termination adap ter’ s interfaces. Click EP Management > Ether > Config > QoS on the termination adapter to show th e following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 38 Figure 30 EP Management > Ether > Config > IGMP (termination adapter) The following table describes the items in this screen. 5.8.5 The VLAN Screen Use this screen to configure VLAN tagging on the termination adapter’s interfaces.
Chapter 5 EP Management EOC350 Series User’s Guide 39 5.8.6 The Filter Screen Use this screen to configure the hosts that are allowed to send and receive tr affic via the termination adapter’s interfaces. Click EP Management > Ether > Config > Filter on the termination adapter to show the following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 40 Figure 33 Management > Ether > Config > Status (term ination adapter) The following table describes the items in this screen. 5.9 T esting from a T e rmination Adapter This section describes the screens used to star t diagnostic tests from a termination adapter .
Chapter 5 EP Management EOC350 Series User’s Guide 41 1 On the EP Management screen, click the Test button in the termination adapter configuration region of the screen. Figure 34 T ermination Adapter T est 2 Click Noise . The termination ad apter measures the noise spectrum and shows the following screen.
Chapter 5 EP Management EOC350 Series User’s Guide 42 Figure 36 T ermination Adapter T est 2 Click Noise . The termination adapter me asures some statistics and shows the following screen. Figure 37 T ermination Adapter Online Diagnostics 5.10 Backup and Restore of T ermination Adapter Configuration 5.
Chapter 5 EP Management EOC350 Series User’s Guide 43 Figure 38 EP Management > Mtn > Backup Click Backup to save the EOC350- T A’s current configuration to your computer . 5.10.2 Restore Configuration R estore configuration allows you to upload a new or previously saved configur ation file from your computer to your EOC350- T A.
Chapter 5 EP Management EOC350 Series User’s Guide 44 Figure 40 EP Management > AddEP > EoC 2 T ype the MAC Address of the termination adapter being provisioned.
EOC350 Series User’s Guide 45 C HAPTER 6 Administration 6.1 Overview This chapter describes how to configure access to the management interface. 6.2 The Administrator Screen Use this screen to configure usernames and passw ords allowed to log in to the management interface.
Chapter 6 Administration EOC350 Series User’s Guide 46 Figure 42 Administration > Administr ator > Add or Edit The following table describes the items in this screen. 6.3 The Allowed Source Screen Use this screen to configure which computers ar e allowed access to the management interface.
Chapter 6 Admin istration EOC350 Series User’s Guide 47 Click Add or Edit to see the following screen. Figure 44 Administration > Allowed Source > Add or Edit The following table describes the items in this screen. 6.4 The T elnet Setup Screen Use th is screen to enable and co nfigure the telnet serv er .
Chapter 6 Administration EOC350 Series User’s Guide 48 Figure 45 Administration > T elnet Setup The following table describes the items in this screen. 6.5 The HTTP Setup Screen Use this screen to enable and co nfigure the HTTP server . Click Administration > HTTP Setup to show the following screen.
Chapter 6 Admin istration EOC350 Series User’s Guide 49 6.6 The SNMP Setup Screen Use this screen to enable and configure the SNMP server . Click Administration > SNMP Setup to show the following screen. Figure 47 Administration > SNMP Setup The following table describes the items in this screen.
Chapter 6 Administration EOC350 Series User’s Guide 50 The following table describes the items in this screen. Click Add or Edit to see the following screen. Figure 49 Administration > SNMP T rap Server > Add or Edit The following table describes the items in this screen.
EOC350 Series User’s Guide 51 C HAPTER 7 System Log 7.1 Overview This chapter describes how to config ure syslog and view system messages. 7.2 The Syslog Setup Screen Use this screen to configure when and where syslog messages are sent. Click System Log > Syslog Setup to sh ow the following screen.
Chapter 7 System Log EOC350 Series User’s Guide 52 7.3 The Syslog V iew Screen Use this screen to see all messages generated by the system. Click System Log > View to show the following screen. Figure 51 System Log > View The following table describes the items in this screen.
EOC350 Series User’s Guide 53 C HAPTER 8 System Time 8.1 Overview This chapter describes how to configure and see the system time. 8.2 The SNTP Setup Screen Use this screen to configure when and where the time is updated from. Click System Time > SNTP Setup to show the following screen.
Chapter 8 System Time EOC350 Series User’s Guide 54 8.3 The V i ew T ime Screen Use this screen to see the current system time. Click System Time > View Time to show the following screen. Figure 53 System Time > View Time The following table describes the items in this screen.
EOC350 Series User’s Guide 55 C HAPTER 9 Static MAC 9.1 Overview This chapter describes how to configure which MA C addresses are forw arded through the Ethernet interfaces. 9.2 The S t atic MAC Screen Use this screen to configure which MAC addresses are forwarded through the Ethernet interfaces.
EOC350 Series User’s Guide 56 C HAPTER 10 Maintenance 10.1 Overview This chapter describes how to: • reboot the system. • restore default settings. • put new firmware in the upload area. • copy new firmware from the upload area to the working area and restart with it.
Chapter 10 Maintena nce EOC350 Series User’s Guide 57 Figure 56 Upload Firmware (Processing) 3 Click Continue . Figure 57 Upload Firmware (Browse) 4 T ype or browse to the firmw are file and then click start. Figure 58 Upload Firmware (Uploading...) The following screen appears when the upload is complete.
Chapter 10 Ma intenance EOC350 Series User’s Guide 58 Figure 60 Upload Firmware (Activ ate Firmware) 6 Click Activate . Figure 61 Upload Firmware (R eboot) The system automatically reboots and shows the following screen.
Chapter 10 Maintena nce EOC350 Series User’s Guide 59 Figure 63 Activate Firmware > S ystem Firmware The following table describes the items in this screen. 10.6 Backup and Restore Use these screens to backup and restore configuration files. 10.6.
Chapter 10 Ma intenance EOC350 Series User’s Guide 60 10.6.2 Restore Configuration R estore configuration allows you to upload a new or previously saved configur ation file from your computer to your EOC350- TS. Figure 65 Backup Restore > R estore EOC350- TS The following table describes the items in this screen.
EOC350 Series User’s Guide 61 C HAPTER 11 Telnet 1 1.1 Overview Any popular T elnet client can be used for remote configuration. Use the '-h' argument with any command to show help. E.g. 'showep -h' explains what showep does and how to use it.
Chapter 11 Telnet EOC350 Series User’s Guide 62 Only lowercase letters are accepted. T ype a command followed by ENTER to execute the command. 1 1.2.1.1 EP Default Profile Run EP commands wit h the '-m default' par ameter to apply settings to the EP Default Profile .
Chapter 11 Telnet EOC350 Series User’s Guide 63 dir Show de tails of fi les in t he fl ash R OM, including the working area and upload area. The listed filenames are: • bootcode: boot loader • s.
Chapter 11 Telnet EOC350 Series User’s Guide 64 epswmacfilter -m <mac> [-c <on/off> -s <set id> [-a <hostmac>]] Display or setup terminatio n adapter Host MAC Filter rule #0~.
Chapter 11 Telnet EOC350 Series User’s Guide 65 passwd [name] -o <oldpasswd> -n <newpasswd> Change user's password. Users can only update their own password. Only superusers have the privilege to rewrite the password of other user s.
Chapter 11 Telnet EOC350 Series User’s Guide 66 snmptrapserver [-s <set> [-c <act/deact>] [-p <port>] [-a <ip or host>] [-m <community>] ] Display or se tup SNMP trap serv er(s).
Chapter 11 Telnet EOC350 Series User’s Guide 67 swqosq [-t <strict/wfq/mix>] [-p <0/1>] Display or setup the QoS Queue Sc heduling, and 802.
Chapter 11 Telnet EOC350 Series User’s Guide 68 swtagvlan [-c <on/off>] [-p <lan1/lan2/hpna> [-r <priority (0~7)>] [- v <vid (1~4095)>] [-i <all/tag>] [-o <untag/tag/ bypass >]] Display or setup the LAN1/LAN2/EoC tagged VLAN.
Chapter 11 Telnet EOC350 Series User’s Guide 69 users Display all user accounts. autoupg [-p <enable/disable>] [-v <enable/disable>] Upgrade the termination adapter EoC automatically wh ile the termination adapter is online (termination adapter reboot or power cycle).
Chapter 11 Telnet EOC350 Series User’s Guide 70.
EOC350 Series User’s Guide 71 C HAPTER 12 SNMP 12.1 Overview The SNMP Agent in a termination system handles requests from a remote SNMP Manager . The termination system SNMP agent supports standard SNMP community -based operations (SNMP V1/ V2c) as 'SET', 'GET' and 'TRAP'.
Chapter 12 SNMP EOC350 Series User’s Guide 72.
EOC350 Series User’s Guide 73 C HAPTER 13 Troubleshooting This chapter offers some suggestions to solve problems you might encounter . The potential problems are divided into the following categories.
Chapter 13 Troubleshooting EOC350 Series User’s Guide 74 The 1 or 2 (Ethernet) or LINK/ACT LEDs are off . 1 Make sure the connection of such ports is secure. 2 The Ethernet device or termination adapter device to which you are connected should be powered on and properly configured.
Chapter 13 Troubleshooting EOC350 Series User’s Guide 75 1 Make sure you are using the correct IP address. • The default IP address is 192.168.1.1.
Chapter 13 Troubleshooting EOC350 Series User’s Guide 76 2 Check that the: • T ermination system and termination adapter ha ve the same priv acy key . Unmatched privacy keys make it impossible for termination adapters to send/receive data to/from the termination system.
Chapter 13 Troubleshooting EOC350 Series User’s Guide 77 2 Press the Reset button for 5 seconds. OR 3 Click Default Setting in the W eb Configurator to reset the system to factory defaults. If the EOC350- TS restarts automatically , wait for th e EOC350- TS to finish restarting, and log in to the W eb Configurator .
Chapter 13 Troubleshooting EOC350 Series User’s Guide 78.
EOC350 Series User’s Guide 79 A PPENDIX A Legal Information Copyright Copyright © 2012 by ZyXEL Communi cations Corporat ion. Th e c o nt en t s o f t h is pu bl i ca ti o n m ay no t b e re pr od .
Appendix A Lega l Informatio n EOC350 Series User’s Guide 80 Safety Warnings • Do NOT use th is product near wate r , for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampn ess, dust or corrosive liquids. • Do NOT sto re things on the de vice.
An important point after buying a device ZyXEL Communications EOC350 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ZyXEL Communications EOC350 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ZyXEL Communications EOC350 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ZyXEL Communications EOC350 you will learn all the available features of the product, as well as information on its operation. The information that you get ZyXEL Communications EOC350 will certainly help you make a decision on the purchase.
If you already are a holder of ZyXEL Communications EOC350, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ZyXEL Communications EOC350.
However, one of the most important roles played by the user manual is to help in solving problems with ZyXEL Communications EOC350. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ZyXEL Communications EOC350 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
