Instruction/ maintenance manual of the product zebra p330 Zebra Technologies
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980459-001 Rev . A User’s Manual Zebra ® P330 i Card Printer.
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980459-001 Rev . A P330 i User ’s Manual iii Foreword This manual contains installation and operation informatio n for the Zebra P330 i Card Printers manufactured by Zebra T echnologies Corpo ration, Camarillo, California.
iv P330 i User ’s Manual 9804 59-001 Rev . A Foreword Copyright Notice © 2004 ZIH Corp. This document contai ns information proprietar y to Zebra T echnologies Corporation.
Foreword 980459-001 Rev . A P330 i User ’s Manual v T o qualify for this warranty , the printer must be returned to the factory or to an auth orized service center . Customers are not re quired to purchase Zebra su pplies (media and/or ribb ons) for warranty qualification.
vi P330 i User ’s Manual 980459-00 1 Rev . A Foreword EUROPE: Norway Only: This pro duct is also designed for IT power system with phase to phase voltage 230V .
Foreword 980459-001 Rev . A P330 i User ’s Manual vii P330 i Printer Model The Zebra Product Number tells a story: Here is a quick revi ew of the Zebra Card Prin te r Series numberin g and let tering system to help you.
viii P330 i User ’s Manual 9804 59-001 Rev . A Foreword Icons Throughout t his manual, dif ferent icons high light important informati on, as follows: Note • Indicates information tha t emphasizes or supplements important poin ts of the main text.
980459-001 Rev . A P330 i User ’s Manual ix Table of Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content s (Continued) x P330 i User ’s Manual 980459-001 Rev . A T able of Content s Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Card Cleaning Cartridge . . . . . . . . . . . . . . . . . .
Content s (Continued) 980459-001 Rev . A 1 1 /02/2004 P330 i User ’s Manual xi T able of Content s Appendix C • Connecting to a Network . . . . . . . . . . . . . . . . . . . . . 55 Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . .
xii P330 i User ’s Manual 9804 59-001 Rev . A T able of Content s.
980459-001 Rev . A P330 i User ’s Manual 1 1 Introduction Thank you for choo sing the Zebra P330 i Card Printer . This manual gu ides you to effi cient start up and operation of you r new Card Printer . Printer Features The following sh ows the main functional fea tures found on your P3 30 i Printer .
2 P330 i User ’s Manual 9804 59-001 Rev . A Introduction Controls, Connectors, and Indicators Controls, Connectors, and Indicators Y our P330 i Printer has an LCD Display Panel and a Panel Button on the front and a power connector , power switch, and inte rface connector( s) on the rear pa nel.
Introduction Controls, Connecto rs, and Indicators 980459-001 Rev . A P330 i User ’s Manual 3 LCD Panel The LCD Panel can display the foll owing messages: Message Mode Operational INITIALIZING Scrol.
4 P330 i User ’s Manual 9804 59-001 Rev . A Introduction Controls, Connectors, and Indicators.
980459-001 Rev . A P330 i User ’s Manual 5 2 Installation and Setup General Information This section will guide you through the installatio n and setup of your P330 i Ca rd Printer . This consists of the followin g procedures, which should be performed in the order presented.
6 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Unpacking the Printer Unp acking the Printer Y our P330 i Card Printer ships in a carto n and protec tive anti-static bag. Ke ep all packaging material in case you need to move or re-ship the prin ter .
Inst allation and Setup Unpacking the Printer 980459-001 Rev . A P330 i User ’s Manual 7 5. Lift the pr inter out of the carton by holding it with bo th hands. 6. Please ensure that you have a clean and near ly dust free environment for proper operation and storage of the printer .
8 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Unpacking the Printer If any items are missing, please contact yo ur dealer . T o reorder , please refer to Appendix D of this manual. 8. Remove packing tape securing the prin te r ’ s Main Cover and Card Feeder Cover .
Inst allation and Setup Unpacking the Printer 980459-001 Rev . A P330 i User ’s Manual 9 b. Locate the Print Head protection pad and th e Ca rd Cleaning Cartridge location tape (see below). c. Release the Print Head Carriage by pushing the Print Head Carri age Latch to the left, and raise the Print Head Carriage.
10 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Installing the Print Driver Soft ware and Setting Driver Options d. Remove the prin t head protection pad. K eep the pad, as well as the other packing material and the shipping carton, in case the printer is shipped or moved.
Inst allation and Setup Loading a Ribbo n 980459-001 Rev . A P330 i User ’s Manual 1 1 • From the main menu of your documentat ion CD, select your desired language and then select “DRIVERS” from the subsequent me nu. The Install W izard will walk you throug h the appropriate steps.
12 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Loading a Ribbon 3. Locate the Ribbon Supply Spindle and the Ri bbon T ake-up Spindle (see abo ve). Load ribbon onto the supply spin dle (under the pr int head carriage ) flange side i n , and load the empty core (with tape att ached) onto the take -up spindle.
Inst allation and Setup Loading a Ribbo n 980459-001 Rev . A P330 i User ’s Manual 13 4. Gently press the p rint head carriage down u ntil it is fully lowere d, as shown below . V ery little force i s neccessary to perform this step. Caution • Do not to uch the print head if the printer has been in service within the last 10 minutes.
14 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Installing the Card Cleaning Cartridge Inst alling the Card Cleaning Cartridge The Card Cleaning Cartri dge cleans the cards entering the printe r . The Card Cleaning Cartridge consists of a Cartridge Frame and an Adhesive Roller , which are packed together .
Inst allation and Setup Installing the Card Cleaning Cartridge 980459-001 Rev . A P330 i User ’s Manual 15 4. Locate the slot at the re ar of the Card Cl eaning C artridge mounting locatio n; see below . 5. Hold the Card Clea ning Cartridge by the exte nded “handle ” (so the large arrow on the top is pointing away from you).
16 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Setting the Card Thickness Control Setting the Card Thickness Control The Card Thickness Co ntrol is set by the user to adjust the gap as cards enter th e printer , to prevent double-feeds (whic h coul d cause a jam) or mis-feeds.
Inst allation and Setup Setting the Card Thickness Control 980459-001 Rev . A P330 i User ’s Manual 17 3. There are four de tents to set the position o f the Card Thickness Control. Slide the Card Thickness Control to the position correspon ding to the following: Detent Position Card Thickness Highest 50 mil (1.
18 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Loading Cards Loading Cards This section shows how to load plastic cards into the P330 i Printer . The P330 i c an use cards with a range of th ickness from 10 mil (0.25 mm) to 60 mil (1.
Inst allation and Setup Loading Cards 980459-001 Rev . A P330 i User ’s Manual 19 2. Remove all wrap ping from the card dec k. 3. Holding the card d eck by the sides, hold it vertically against a flat surface such as a desktop. If the deck is too thick for your hand to hold it comfortably , use about half a deck at a time.
20 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Card Output Hoppe r Card Output Hopper The card output hopper is normally exte nded to receive the prin ted cards. The printer may b e operated with the card output hopper in its closed position; i n this case the cards wi ll not be collected in t he output hopper .
Inst allation and Setup Connecting the Prin ter to your Computer 980459-001 Rev . A P330 i User ’s Manual 21 Connecting the Printer to your Computer The P330i Printer includ es a standard USB interface. As an option , the printer can be o rdered with a 10/100base -T Ethernet Adapter (in addit ion to the USB interface).
22 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Connecting Power Connecting Power The P330 i Printer includes an in ternal AC power supply that accepts nominal inp ut voltage in the range from 1 10 to 230 volts at 50 to 60 Hertz.
Inst allation and Setup Printing a T est Card 980459-001 Rev . A P330 i User ’s Manual 23 Printing a T est Card W ith ribbon and c ards loaded, your P330 i Printer is ready to prin t. T o check the ope ration of the printer , you sho uld print a test card.
24 P330 i User ’s Manual 9804 59-001 Rev . A Inst allation and Setup Packing the P330i Printer for Shipment 2. If the printer sti ll has power appli ed and is turned on, and is still connected t o t.
980459-001 Rev . A P330 i User ’s Manual 25 3 Printing a Card Printing with the P330 i Card Printer is similar to pr inting with any ot her printer in a W ind ows environment. • The Printer Driver Software is instal led on your computer (see Chapter 2).
26 P330 i User ’s Manual 9804 59-001 Rev . A Printing a Card Printing a Sample Card Also from the T ools window , the T est C ard can be selected from sev eral pre-loade d styles. “Single Feed Options ” allows Disabling or Enabling Si ngle Feed Support.
Printing a Card Feeding O ne Card at a Time 980459-001 Rev . A P330 i User ’s Manual 27 8. Once you are ready to print, go to the File menu and select Print . 9. If the printer was not sele cted as the default printer , go to the File menu, selec t Print Setup and choose Zebra P330 i Card Printer from the prin ter names list.
28 P330 i User ’s Manual 9804 59-001 Rev . A Printing a Card Feeding One Card at a T ime.
980459-001 Rev . A P330 i User ’s Manual 29 4 C leaning Cleaning the Printer Clean your P330 i Printer using Pre-Sat urated Cleaning Cards pro vided.
30 P330 i User ’s Manual 9804 59-001 Rev . A Cleaning Cleaning the Printer How to Clean 1. Leave the Printer power on, or turn it on if it was of f. 2.
Cleaning Cleaning the Print Head 980459-001 Rev . A P330 i User ’s Manual 31 8. The long clea ning card will automati cally feed into th e printer and the print ing process will contin ue. The LCD Panel w ill again display the messa ge CLEANING PRINTER .
32 P330 i User ’s Manual 9804 59-001 Rev . A Cleaning Card Cleaning Cartridge Card Cleaning Cartridge Y our P330 i Printer includes a Card Clea ning Cartridge. This item cl eans the cards entering the printer through t he card feeder . T o ensure print quality , the cleaning roller re quires periodic replacement.
Cleaning Card Cleanin g Cartridge 980459-001 Rev . A P330 i User ’s Manual 33 3. Remove the cleaning rol ler from the Card Cleaning Cartridge and discard. 4. Install new cl eaning roller into th e Card Cleaning C artridge. T o avoi d contamination, always hold the cleaning roller by the ends.
34 P330 i User ’s Manual 9804 59-001 Rev . A Cleaning Card Cleaning Cartridge 6. Replace the Card Clea ning Cartridge into the printer: 7. Close the pr inter main cover .
980459-001 Rev . A P330 i User ’s Manual 35 5 Troubleshooting The table on the next page offers causes and solutions to symptoms rela ted to improper operation.
36 P330 i User ’s Manual 9804 59-001 Rev . A T roubleshooting Problem / Desc ription Cause / Soluti on The LCD Panel displays OUT OF CARDS message. 1. Check for cards in the card feeder . If no cards present, load cards. 2. Check that Card Thickness Control lever is properly adj usted (see Loading Cards in Chapt er 2).
T roubleshoot ing Print Quality Issues 980459-001 Rev . A P330 i User ’s Manual 37 Print Quality Issues This section will help you resolve prin t quality problems. The prin t quality is dependen t on several factors. The two most important factor s that will increase your pr int quality are cleanliness and card stock.
38 P330 i User ’s Manual 9804 59-001 Rev . A T roubleshooting Print Quality Issues Possible Cause: • Print Head is dirty . Solution: • Clean the Print Head Possible Cause: • Print Head elemen ts are damaged (e.g., scratched or burnt). Solution: • Call Zebra Custo mer Service for Print Head replacemen t information.
T roubleshoot ing Print Quality Issues 980459-001 Rev . A P330 i User ’s Manual 39 Possible Cause: • Dust or emb edded contamin ation on elemen ts of the Print Head. Solution: • Perform a Cleaning of the Print Head (see Chapter 4). Possible Cause: • Ribbon cart ridge may not be correctl y positioned.
40 P330 i User ’s Manual 9804 59-001 Rev . A T roubleshooting Print Quality Issues Possible Cause • Ribbon may not be installed in the prin ter . Solution: • Check for ri bbon in the printer . Possible Cause • Cards may not meet specifi cations.
T roubleshoot ing T roubleshooting the Ethern et Connection and Adapter 980459-001 Rev . A P330 i User ’s Manual 41 T roubleshooting the Ethernet Connection and Adapter Resetting to Fa ctory Default.
42 P330 i User ’s Manual 9804 59-001 Rev . A T roubleshooting T roubleshooting the Eth ernet Connection and Adapter 5. If the LED is alternately fl ashing re d and gr een for longer th an 2 minutes, the Ethernet Adapter is in firmware-download mode.
980459-001 Rev . A P330 i User ’s Manual 43 6 Technical Specifications General Sp ecifications • Full colo r dye-sublimation c ard printing • 25 second s per card single-sided c olor printing (Y.
44 P330 i User ’s Manual 9804 59-001 Rev . A T echnical Specifica tions Bar Codes Bar Codes • Code 39, Code 128 B & C with & wit hout check digit • 2 of 5 and 2 of 5 interl eaved • UPC.
T echnical Specificat ions Bi-Directional Communications Interfaces 980459-001 Rev . A P330 i User ’s Manual 45 Cont act Location for Smart Card ISO St andard 7816 Bi-Directional Commu nications Interfaces •U S B • Built-in Ethern et (optional) Mechanical S pecifications • W idth: 18.
46 P330 i User ’s Manual 9804 59-001 Rev . A T echnical Specifica tions Options.
980459-001 Rev . A P330 i User ’s Manual 47 A PPENDIX A Introduction This Appendix includes operation and maintenance requirements for th e P330 i Printer wi th the optional magnetic card stripe en coder . (See Chapter 2 for location of the Magnet ic Card Stripe Encoder .
48 P330 i User ’s Manual 9804 59-001 Rev . A Magnetic Card Stripe Encoder Sample Encoding Program Sample Encoding Program Refer to the Programmer ’ s Manual (part number 98001-00 1). Magnetic Encoder Cleaning The Magnetic Encoder Read/W rite Head is cleaned as part of the printer cleaning process.
Magnetic Card S tripe Encoder ISO S tandard Encod ing 980459-001 Rev . A P330 i User ’s Manual 49 ISO S t andard Encoding T rack # Field Sep arator T rac k Density V alid Characters # of characters .
50 P330 i User ’s Manual 9804 59-001 Rev . A Magnetic Card Stripe Encoder ISO S tan dard Encoding.
980459-001 Rev . A P330 i User ’s Manual 51 A PPENDIX B This section contains information on the additional operations of a P330 i Printer equipped with the option al Smart Card Contact S tation.
52 P330 i User ’s Manual 9804 59-001 Rev . A Smart Card Cont act St ation Smart Card Contact S tation Interface Smart Card Cont act S t ation Interface When a command to t he printer interface sends.
980459-001 Rev . A P330 i User ’s Manual 53 A PPENDIX C Card printers can be connect ed to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is connected l ocally to the host comput er and configured to be shared to other client computer s.
54 P330 i User ’s Manual 9804 59-001 Rev . A Connecting to a Network External Print Server External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing t hem to the printer . Clien t computers connect to the print server ove r a network.
An important point after buying a device Zebra Technologies zebra p330 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Zebra Technologies zebra p330, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies zebra p330.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies zebra p330. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies zebra p330 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
