Instruction/ maintenance manual of the product Z6Mplus Zebra Technologies
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Zebra ® Z4Mplus/Z6Mplus™ Industrial/Commercial Printer User Guide.
Copyright © ZIH Corp. This copyrighted guide and the label pr inters described herein are owned by Zebra T echnologies. All rights are reserv ed. Unauthorized reproduction of the guide or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide i Contents Content s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Propriet ary St atement . . . . . . . . . . . . . . . . . . .
ii Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Content s 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . .
Content s 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide iii Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Adjust Printhead Press ure . . . . . . . . . . . . . . . . . . .
iv Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Content s A • Dat a Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . .
13163L Rev . 3 5/20/2004 Xi III Plus User Guide v Proprietary Statement This manual contai ns proprietary informat ion of Zebra T echnologies Corporation a nd its subsidiaries (“Zebra T ech nologies”). It is intended solely fo r the information and use of parties operating and maintaining the equipment describ ed herein.
vi Xi III Plus User Guide 5/20/2004 13163L Rev . 3 Propriet ary S t atement The user is cautioned that any changes or modific ations not expressly approved by Z ebra T echnologies co uld void the user ’ s authority to operate the equipment. T o ensure compliance, this printer must be u sed with Shielded Communication C ables.
Declaration of Conformity 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide vii Declaration of Conformity I have determined that the Zebr a printers identified as the Z4Mplus/Z6Mplus™-series manufactured by: Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061-3109 U.
viii Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Declaration of Conformity Notes • ___________ _________ _________ _________ ___________ _________ _________ ___________ _________ _________ .
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide ix Warranty Information Effective December 30, 2002 All new Zebra products are warrant ed by the manu facturer to be free from defect in material and workmanship. Printers and Related Hardware Product s Proof of purchase or shi pment date is required to valida te the warrant y period.
x Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 W arranty Information T o qualify for this warranty , the printhead must be ret urned to the fact ory or to an author ized service center . Customers are not re quired to pu rchase Genuine Zebra Supplies (media and/or ribbons) for warrant y qualification.
W arranty Information 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide x i Zebra’ s sole obligation under the se warranties is to furn ish parts and labor for the repair o r possible replacement of pro ducts found to be defective in material or workmans hip during the warranty period.
xii Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 W arranty Information Notes • ___________ _________ _________ _________ ___________ _________ _________ ___________ _________ _________ ______.
13163L Rev . 3 5/20/2004 Xi III Plus User Guide xiii Preface The Preface discusses the topics and i llustrates standards tha t are used throug hout this guide. Content s Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xiv Xi III Plus User Guide 5/20/2004 13163L Rev . 3 Preface Contact s Cont act s Y ou can contact Zebra T echno logies Co rporation, USA at any of the following: V isit us at: http://www .zebra.com Our Mailing Address: Zebra T echnologies Corporation 333 Corporate W oods Park way V ernon Hill s, Illinois 6006 1.
Preface Document Conventions 13163L Rev . 3 5/20/2004 Xi III Plus User Guide xv Document Conventions The following conv entions are used throughout this docu ment to convey cer tain information : Alternate Color (online only) C ross-referenc es contain h ot links to ot her sections in this guide.
xvi Xi III Plus User Guide 5/20/2004 13163L Rev . 3 Preface Related Documents Illustration Callout s Callouts are used when an i llustrati on contains info rmation that needs to be labeled a nd described. A tab le that conta ins the labels a nd descriptions fo llows the illustration.
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 1 Introduction This chapter shows the operation al controls a nd location o f major compone nts needed in the loading of media and ribbon. Content s Front Panel. . . . . . . . . . . . . . . . . . .
2 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Introduction External V iew External V iew Figure 2 shows the outside of the printer . Figure 2 • External View 1 Electronics cover 2 Front pane.
Introduction Front Panel 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 3 Front Panel The front panel keys and lights are shown i n Figure 3 . Figure 3 • Front Panel Controls and LEDs 1 Power L.
4 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Introduction Front Panel LCD Display Settings Ta b l e 1 shows front panel LCD disp lay settings th at you may wish to adjust and wha t they mean. Refer to Basic Configurat ion on pa ge 53 for more detailed info rmation on each setting.
Introduction Front Panel 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 5 Print Modes Y ou can view the current print mo de on the LCD on the front panel of the printer . Ref e r to Configuratio n and Calibration LCD Displays on p age 57 for more detailed information.
6 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Introduction Printer Media Co mp artment Printer Media Comp artment Figure 4 shows a simplified view of your pri nter . Depending on installed op tions, your printer may look slight ly dif ferent .
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 7 2 Printer Setup The chapter provides the tasks that you must complete a nd th e issues tha t you must consider before you load a nd configure yo ur printer . Content s Before Y ou Begin . . . . . .
8 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Printer Setup Before Y ou Begin Before Y ou Begin Review this chec klist, and resolv e any issues before yo u begin setting u p your printer . When you are ready , continue with Prin ter Operation on page 21 .
Printer Setup Unpack and Inspect the Printe r 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 9 Unp ack and Inspect the Printer • Check all exterior surfaces. • Raise the med ia door , and inspect the media compartmen t. • Save the carton and all packing material in cas e the printer need s to be shipped .
10 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the follow ing when selecting an ap propriate locatio n for your printer .
Printer Setup Connect the Printer to a Power Source 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 1 Connect the Printer to a Power Source T o connect the printer to a power source, compl ete these step s: 1. T urn the printer powe r switch (located on the rear of the printer) to the Of f ( O ) position.
12 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Setup Connect the Printer to a Power Source • The AC power p lug and IEC 32 0 connector must bea r the certificatio n mark of at least o ne of the known internati onal safety or g anizations shown in Figure 6 .
Printer Setup Select a Communication Interface 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 13 Select a Communication Interface The way that you connect your printer to a data source depends on the communicati on option s installed in the printer .
14 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Setup Select a Communication Interface Parallel Port Co mmunicating using the parallel port (see Figure 8 ) does not req uire special settings. The serial settings do not affect the paral lel port.
Printer Setup T ypes of Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 15 T ypes of Media Y our prin ter is capable of using various forms of media. These include roll and fanf old media ( Figure 9 ) that may be labels or card stock and t hat may have optional perf orations, black marks, or registration h oles.
16 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Setup T ypes of Media Non-Continuous Media Non-continuous web media refers to individual l a bels that are separated b y a gap, notch, or hole ( Figure 10 ). When you look at the media , you can te ll where one l abel ends an d the next one begins.
Printer Setup Ribbon 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 17 Ribbon Ribbon is a thin film that is coat ed on one side with wax or wax resin, wh ich is transferred to the media during the thermal transfer process. The media determines wh ether you need to use ribbon and how wide the rib bon must be.
18 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Setup Ribbon Adhesive T est If you have lab els available, p erform the adhesive test to determine wh ich side of a ri bbon is coated. This method works well for ribbon that is already insta lled.
Printer Setup Ribbon 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 19 5. Observe the results. Did the ri bbon leave a mark on the paper? If the ribbon... Then... Left a mark on the paper The ribbon is coate d on the outer surface. Did not leav e a mark on the paper The ribbon is l ikely coated on the inn er surface.
20 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Setup Ribbon Notes • ___________ _________ _________ _________ ___________ _________ _________ ___________ _________ _________ _______.
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 21 3 Printer Operation If you have complet ed the tasks and reso lved the issues in the checklist in Befor e Y ou Begin on page 8 , follow the instruc tions in this cha pter to load and calibrate your p rinter and to pr int configuration lab els.
22 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Front Panel Front Panel The front panel di splay shows the printer ’ s operating status a nd allows you to c hange settings as needed to work with your media and label formats.
Printer Operation Front Panel 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 23 Front Panel Keys T able 4 • Front Panel Keys Key Function FEED Forces the printer to feed one blank label each ti me the key is pressed. • Printer not p rinting: on e blank la bel immediately fee ds.
24 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Front Panel Front Panel Light s T able 5 • Front Panel Light s Light St atus Indication POWER Off The printer is off o r no power is appli ed. On The printer is on. P A USE Off Normal printer operation.
Printer Operation Load Roll Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 25 Load Roll Media T ear-Off Mode T ear-Of f Mode is the default mode. The printer i s set to this mode in th e factory . The option is shown in Figur e 15 . Figure 15 • T ear-Off Mode T o load media in T ear-Off Mode, complete these s tep s: 1.
26 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load Roll Media 8. Ensure the media is against th e back of the transmissive se nsor . Slide in the me dia guide until it touches, but do es not restrict, the edge of the label.
Printer Operation Load Roll Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 27 6. Slide in the medi a supply guide until it to uches, but does not restrict, th e edge of the roll. 7. Feed the media und er the dancer , through the slot in th e transmissive sensor , under the ribbon sensor , and through the cutte r module.
28 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load Roll Media Peel-Off Mode This setting works only with th e Peel-Of f Option install ed on the prin ter . Figure 17 shows the printer with the Pe el-Off Optio n. Figure 17 • Peel-Off Mode T o load media in Peel-Off Mode, complete the se step s: 1.
Printer Operation Load Roll Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 29 7. Feed the media und er the dancer , through the slot in th e transmissive sensor , under the ribbon sensor , and through the Peel Asse mbly . 8. Pull approximat ely 12 in.
30 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load Roll Media Liner T ake-Up Mode The Liner T ake-up opti on must be insta lled to use this mode. The option is shown in Figure 18 . Figure 18 • Liner T ake-Up Mode T o load media in Liner T ake-Up Mode, complete these step s: 1.
Printer Operation Load Roll Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 31 5. Flip up the media supp ly guide. 6. Slide in the med ia supply guide until it just touches, but d oes not restri ct, the edge o f the media. 7. Feed the media under the da ncer , through the sl ot in the transmissive sensor , and und er the ribbon s ensor .
32 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load Roll Media Liner Removal 1. Pull the liner slide toward you (see in set) until it st ops (about a third of the way down th e liner take-up spind le). Figure 20 • Removing Liner fr om Liner T ake-Up Spindle 2.
Printer Operation Load Roll Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 33 Rewind/Peel-Off Mode The Rewind option must be installe d to use th is mode. The opti on is shown in Figure 21 . Figure 21 • Rewind/Peel Mode T o load media in Rewind/Peel-Off Mode, comp lete these step s: 1.
34 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load Roll Media 4. Place the roll of label s on the media supply ha nger as shown. 5. Flip up the media supply guide. 6. Slide in the med ia supply guide until it just touches, but d oes not restri ct, the edge o f the media.
Printer Operation Load Roll Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 35 Rewind Mode The Rewind option must be installe d to use th is mode. The opti on is shown in Figure 23 . Figure 23 • Rewind Mode T o load media in Rewind Mode, comp lete these step s: 1.
36 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load Roll Media 5. Flip up the media supp ly guide. 6. Slide in the med ia supply guide until it just touches, but d oes not restri ct, the edge o f the media. 7. Feed the media under the da ncer , through the sl ot in the transmissive sensor , and und er the ribbon s ensor .
Printer Operation Load Roll Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 37 Adjust Media Alignment for Rewind Option The instructions below appl y only if the printer has a Rewind option. The liner should b e installed flush against t he backplate of the re wind spindle to prevent the me dia/backing from winding too loosel y .
38 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load Fanfold Media Load Fanfold Media Fanfold media f e eds through eith er th e bottom or rear access slot.
Printer Operation Load Fanfol d Media 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 39 T o load fanfold media, complete these s tep s: 1. Press the printhead open lever . The printhead assembly springs up. 2. Flip down the media su pply guide. 3.
40 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Load the Rib bon Load the Ribbon The ribbon suppl y spindle in y our printer is a dual-tension va riety .
Printer Operation Load the Ri bbon 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 41 Figure 27 • Ribbon Spindle—Normal and Low T ension 2. See Figur e 26 . Press the printhead open lever . The printhead asse mbly springs up. 3. Orient the ribb on as shown.
42 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Calibrate the Printer Calibrate the Printer Auto Calibration The Z4Mplus and Z6Mplus automati cally calibra te on power up . During auto calibration, t he printer determines t he label le ngth and senso r settings.
Printer Operation Print a Configuratio n Label 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 43 Print a Configuration Label Print a conf iguration label to test the printer setup. D o this when the printe r is first installed, o r when the printe r cannot pr operly detec t the top of the label.
44 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Print a Configuratio n Label 4. Did the configu ration label print correctly ? If the label... Then... Printed correctly 1. Go to Configuration on page 49 . Did not pr int or is a ligned improper ly 1.
Printer Operation Print a Network Configuration Label 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 45 Print a Network Configuration Label If you are using a print server , you can pri nt a ne two rk configuratio n label after the printer is hooked to th e network.
46 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Adjust Printhead Pressure Adjust Printhead Pressure See Figure 30 . This adjustment may be necessary if printi ng is too light on one si de or if thick media is used.
Printer Operation Adjust Printhead Pressure 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 47 T able 7 • Z6Mplus Printhead Pr essure Media Wid th Lef t Dial Right Dial 2 in. (50 mm) 6 1 3 in. (75 mm) 6 2 4 in. (100 mm) 7 3 5 in. (125 mm) 7 4 5.
48 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Printer Operation Install Memory Card Inst all Memory Card The printer can use T ype I or T ype II compliant PCMCIA memory cards. T o inst all the PCMCIA memory card, complete these step s: 1. Remove the PCMCIA card shiel d from the rear of the print er .
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 49 4 Configuration This chapter discusses detailed configuration se ttings and instructs you how to view or change parameters through the front panel. Content s Overview . . . . . . . . . . . . . . .
50 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Overview Overview After you have i nstalled the media an d ribbon an d the Power -On Self T est (POST) is complete (see Po wer -O n Self T est on page 95 for more information), the front panel displays PRINTER READY .
Configuration Overview 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 51 Exit Configuration Mode Y ou can leave configura tion mode at any time. T o exit configuration mode, complete these step s: 1. From the front panel , press SETUP/EXIT . The SAVE CHANGES display appea rs.
52 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Overview Change Password-P rotected Parameters Certain parameters are password-protecte d by factory defau lt. If you press SE LECT when a password-protected parameter i s displayed on the front panel, th e printer prompts you for a password.
Configuration Basic Configur ation 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 53 Basic Configuration If your labels are no t printing correct ly , the co nfiguration may need to be changed because the printer default s may not reflect th e options that you need.
54 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Basic Configuration Adjust T ear-Off Position The T ear -Off position defin es the position of t he label on th e tear -off bar . When working with non-conti nuous labels, the inter-label gap should b e on the tear bar .
Configuration Basic Configur ation 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 55 Select Media T ype For examples of non-continuo us and continuous media, see T ypes of Media on page 1 5 .
56 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Basic Configuration 10. Does the Print Meth od setting matc h your media typ e? Save Changes and Exit 11 . Press SETUP/EXIT to leave the fron t panel men u. SAVE CHANGES PERMANENT displays.
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 57 Configuration and Calibration LCD Displays Ta b l e 9 show s the configuration options for yo ur printer . Parameters are sh own in the order in which they are displayed when yo u press PLUS ( + ) after entering the setup mode .
58 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays TEAR OFF Adjusting the T e ar -Off Position This parameter establish es the positi on of th e medi a over the tear -off/peel-off bar afte r printing.
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 59 SENSOR SELECT Selecting Se nsor This parameter tells the printer the sensor t hat you wish to use. Aut o Select is compatible wi th most types of media .
60 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays MAXIMUM LENGTH Setting Maximum Length Always set the value to at least 1 in . (25.4 mm) longer tha n the longest l abel to be used in the printer .
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 61 LIST NETWORK List Network Sett ings This selection i s used to p rint a network c onfiguration label, which lists the settin gs for the wired ZebraNet PrintServer II (PSII) an d th e ZebraNet W irele ss Print Server (if installed).
62 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays INIT FLASH MEM Initialize Flash Memory Caution • Perform this oper ation on ly when it is necessary to erase all previously stored information from the FLASH me mory .
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 63 MEDIA AND RIBBON Media and Ribbon Sens or Calibration (Manual Calibration) Performing the manual ca libration proced ure resets the sen sitivity of the sensors to detect the media and ribbon you are using mo re acc urately .
64 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays Setting Commun ication Paramet ers (next nine parameters) Communication parameters must be set correctly for the prin ter to communicate with the host computer .
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 65 PARITY Setting Parity The parity of the p rinter must match the parity of the host computer for a ccurate communications to take place. Select the pa rity that matc hes the one being used by the host computer .
66 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays COMMUNICATIONS Setting Communication Diagnostics Mode The communicati on diagnostic s mode is a t roubleshooti ng tool for chec king the interconne ction between th e printer and the h ost computer .
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 67 Selecting Pr efix and Delimiter Ch aracters (next three parameters) Prefix and del imiter characters are 2-digit hex valu es us ed within the ZPL/ZPL II fo rmats sent to the p rinter .
68 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays ZPL MODE Selecting ZPL Mode The printer rema ins in the selected mode unt il it is changed by this front p anel instruction or by usin g a ZPL/ZPL II comman d.
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 69 BACKFEED Backfeed Sequence This parameter establishes when and h ow much label backfeed occurs after a label is removed or cut in the peel-o f f or cutter modes.
70 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays WEB S. MEDIA S. RIBBON S. TAKE LABEL MEDIA LED RIBBON LED These parameters are automaticall y set duri ng the calibration procedure. They should be changed only by a quali fied service techni cian.
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 71 RTC TIME RT C Ti me If the R TC is installed, this parameter al lows changing of time. 1. Press SELECT to select th e parameter . 2. Press PLUS ( + ) to increase the value of the selec ted digit.
72 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays ZebraNet ® Wired and Wi reless Prin t Server LCD Displays The menu opti ons shown in Ta b l e 1 0 display only if you have the Zebr aNet PrintServer II, 10/100 PrintServer , or W ireless Print Server installed.
Configuration Configuration and Calibration LCD Displays 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 73 AUTH. TYPE 2,3 Authentication T ype Default : OPEN Selections: OPEN, SHARED LEAP MODE 3,4 An encryptio n method that is available wi th some wireless cards.
74 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Configuration Configuration and Calibration LCD Displays Notes • ___________ _________ _________ _________ ___________ _________ _________ ___.
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 75 5 Routine Care and Adjustments This chapter disc usses printer clea ning and mino r adjustments. Content s Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
76 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Routine Care and Adjustment s Cleaning Procedur es Cleaning Procedures Specific cleaning procedures are pr ovided on the foll owing pag es. Ta b l e 1 1 shows a recommended cleaning schedule. . Clean the Exterior The exterior surfaces of the printe r may be cleaned with a lint-free cloth.
Routine Care and Adjustment s Cleaning Procedures 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 77 Clean the Printhead and Platen Roller Y ou can minimize printhead wea r and maintain prin t quality with re gular preventive measures.
78 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Routine Care and Adjustment s Cleaning Procedur es T o clean the printhead and platen roll er , complete these steps : 1. Refer to Figure 34 . Open the prin thead assembly . 2. Remove the medi a and ribbon.
Routine Care and Adjustment s Cleaning Procedures 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 79 Clean the Sensors Brush or vacuum an y accumulated paper lint and dust away from the printer sensors.
80 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Routine Care and Adjustment s Cleaning Procedur es Clean the Rewind Option The Rewind option is required. Refer to Figure 36 and perform the followin g procedure if adhesive buildup begins t o affect peel performance.
Routine Care and Adjustment s Cleaning Procedures 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 81 Clean the Peel-Off Assembly The Peel-Off option is required. If adhesive buildup affect s peel-off performance, complete these step s: 1. Open the pr inthead assembly .
82 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Routine Care and Adjustment s Cleaning Procedur es Clean the Cutter Module Cutter option req uired. Figure 37 • Cleaning the Cutter Module T o clean the cutter module, complete thes e step s: 1.
Routine Care and Adjustment s Lubrication 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 83 Lubrication No lubrication is needed for this printer . Fuse Replacement A user -replaceable AC powe r fuse is located just below the AC power switch at the rea r of the printer .
84 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Routine Care and Adjustment s Position the Label Sensor Position the Label Sensor There are two media se nsors in this print er: reflective and tra nsmissive.
Routine Care and Adjustment s Position the Label Sensor 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 85 T o adjust the reflective sensor , complete these step s: 1. See Figur e 38 . Open th e printhe ad assembly by p ressing th e printhead op en lever .
86 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Routine Care and Adjustment s Position the Label Sensor Select the T ransmissive Sensor The standard transmissive sensor is in a fi xed position and enabled from t he front pane l. For more detailed in formation, see Selecting Sensor on pa ge 59 .
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 87 6 Troubleshooting This chapter discusses typic al problems and their prob able solutions. Content LCD Error Conditions and W arnings . . . . . . . . . . . . . . . . . . . . . . . . 88 Print Quality Problems .
88 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 T roubleshooting LCD Error Conditio ns and War nings LCD Error Conditions and W arnings The LCD displays error condition messages an d warnings i f the printer detects a problem. The messages, along with their causes and solutions, are listed in Ta b l e 1 2 .
T roubleshooting LCD Error Conditions and W arnings 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 89 HEAD OPEN The printhe ad is not fully closed.
90 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 T roubleshooting LCD Error Conditio ns and War nings OUT OF MEMORY* *There is not en ough memory to perform the fun ction shown on the second line of the error message. Insuf ficient DRAM for the label length , downloaded fonts/graphics, and images.
T roubleshooting Print Quality Problems 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 91 Print Quality Problems T able 13 • Print Quality Problems and Solutions Issue Potential Problem Recommended Solut ion General print quality is sues Y ou are using an inc orrect media and ribbon combination fo r your application .
92 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 T roubleshooting Calibration Problems Calibration Problems T able 14 • Calibration Problems and Solutions Problem Recommended Solution Loss of printing regist ration on labels.Excessive vertical drift in top-of-form registration.
T roubleshooting Communication Problems 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 93 Communication Problems T able 15 • Communication Problems and Solutions Issue Potential Proble m Recommended Soluti on The printer does not resp ond to print requests.
94 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 T roubleshooting Miscellaneous Miscellaneous T able 16 • Miscellaneous Problems and Solutions Issue Recommended Solution The printer is displaying a language that I cannot read. 1. Press SETUP/EXIT to enter config uration mode.
T roubleshooting Printer Diagnostics 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 95 Printer Diagnostics These self tests prod uce sample printo uts and pr ovide specific informatio n that help determine the operating conditions for the printer .
96 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 T roubleshooting Printer Diagnostics CANCEL Self T est This self test prin ts a listing of the configu ration parameters currently stored in th e printer ’ s memory . See Figure 40 . Depending on the optio ns ordered, your label may l ook dif ferent.
T roubleshooting Printer Diagnostics 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 97 PA U S E S e l f Te s t This self test can be used to prov ide the test labels required when making adjustme nts to the printer ’ s mechanical asse mblies or para meter setting s.
98 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 T roubleshooting Printer Diagnostics FEED Self T est See Figure 42 . The FEED Self T e st prints labels at various darkness setti ngs above and b elow that of the da rkness valu e currently sto red in the pri nter (shown on the first line of the configuration lab el).
T roubleshooting Printer Diagnostics 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 99 FEED and P AUSE Self T est Performing this self test temporarily resets the printer conf iguration to th e factory d efault values. These v alues are activ e only until power is turne d of f unless yo u save them permanently in memory .
100 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 T roubleshooting Loading Factory Default s Loading Factory Default s Use care when loadi ng defaults. Y ou will need to reload all set tings that y ou changed manually . T o load the factory default s, complete these step s: 1.
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 01 A Data Connections This appendix p rovides detai ls about the seria l port and parall el port data co nnections. Content Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
102 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Dat a Connections Serial Data Port Serial Dat a Port Hardware Control Signal Descriptions For all RS-232 i nput and outpu t signals, the Z4 Mpl.
Dat a Connections Serial Dat a Port 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 03 RS-232 Serial Dat a Port The connection for th is standard interfac e is made throu gh the female DB-9 connect or on the rear panel.
104 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Dat a Connections Serial Data Port RS-232 Interface Connections The printer is con figured as Data T erminal Equipme nt (DTE). Figure 44 shows the internal connections of the printer’ s RS-232 connector .
Dat a Connections Serial Dat a Port 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 05 RS-232 Interconnections Using a DB-25 Cable T o connect the printer’ s RS-232 DB-9 interface to a DB-25 c onnector , an interface adapter i s required (Zebra part numb er 33138).
106 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Dat a Connections Serial Data Port RS-422/RS-485 Interconnections T o connect the printer’ s RS-232 DB-9 interface to a host computer through an RS-422 or an RS-485 interface, an in terf ace adapter i s required (Zebra part number 33130).
Dat a Connections Parallel Data Port 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 07 Parallel Dat a Port The 8-bit parallel data interface supports IEEE 1284 bidir ectional parallel communications in nibble mode.
108 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Dat a Connections Parallel Data Port Notes • ___________ _________ _________ _________ ___________ _________ _________ ___________ _________ .
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 09 B Specifications This appendix co ntains specifi cations for the Z4Mp lus and Z6Mplus printe rs. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 10 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Specification s General S pecifications General Specifications T able 19 • Z4Mplus and Z6Mp lus General Specifications General Specifications Z4Mplus Z6Mplus Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.
Specificatio ns Printing S pecifications 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 1 1 Printing S pecifications T able 20 • Z4Mplus and Z6Mp lus Printing Specifications Printing Spe cifi.
1 12 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Specification s Media S pecifications Media S pecifications T able 21 • Z4Mplus and Z6Mplus Media Specifications Media Specific ations Z4Mplus Z6Mplus Label length Minimum T ear-off 0.5 in. 13 mm 0.
Specificatio ns Ribbon S pecifications 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 13 Ribbon S pecifications T able 22 • Z4Mplus and Z6Mplus Ribbon Specifications Ribbon S pecificat ions Z.
1 14 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Specification s Printer Options Printer Options T able 23 • Z4Mplus and Z6Mplus Options Option Z4Mplus Z6Mplu s Cutter X X Peel-off X X Liner.
Specificatio ns Zebra Programming Language (ZPL II) Featur es 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 15 Zebra Programming Language (ZPL II) Features • Downloadable graphics (wit h dat.
1 16 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Specification s Supported Bar C odes Supported Bar Codes T able 24 • Supported Bar Codes Z4M/Z6Mplus Bar Code Features Code 1 1 LOGMARS Code .
13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 17 Index A AC power cord specifications, 11 addresses, xi v adhesive test for ribbon coating, 18 adjustments darkness, 57 label left posi tion, 69.
1 18 Z4Mplus/Z6Mplus User Guide 13163L Rev . 3 5/20/2004 Index customer support, xiv Cutter Jam message, 89 cutter mode backfeed sequence setting, 69 media loading, 26 D darkness adjustment FEED key s.
Index 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 19 L label left po sition adjustment, 69 label sensor position ing, 84 label top po sition adjustmen t, 69 language displayed changing from .
120 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Index print server settings default gateway, 72 IP address, 72 IP protocol, 72 subnet mask, 72 print speed adjustmen t, 57 print width settin g.
Index 13163L Rev . 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1 21 specifications AC power cord, 11 general, 1 10 media, 1 12 power cord, 1 1 printing, 11 1 ribbon, 113 supported bar cod es, 1 16 Zebra Pr.
122 Z4Mplus/Z6Mplus User Guide 131 63L Rev . 3 5/20/2004 Index Note • ________ ___________ _________ _________ _________ ___________ _________ __ ___________ _________ _________ _________ __________.
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Zebra T echnologies Corpora tion 333 Corporate W oods Parkway V ernon Hill s, Illinois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.
An important point after buying a device Zebra Technologies Z6Mplus (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Zebra Technologies Z6Mplus, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies Z6Mplus.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies Z6Mplus. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies Z6Mplus along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
