Instruction/ maintenance manual of the product S4M Zebra Technologies
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S4M™ Industrial/Commercial Printer User Guide.
Part Number: 13290L-001 Rev . A © 2005 ZIH Corp. The copyrights in this manua l and the label printer desc ribed therein are owned by Zebra T echnologies Corpora tion. Unauthorized reproducti on of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.
10/21/05 S4M User Guide 13290L-001 Rev . A Contents Content s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii About This Document . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents iv 13290L-001 Rev . A S4M User Guide 10/21/05 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Before Y ou B egin . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v Contents 10/21/05 S4M User Guide 13290L-001 Rev . A 4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents vi 13290L-001 Rev . A S4M User Guide 10/21/05 A • ZPL II Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 1 Propriet ary St atement . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10/21/05 S4M User Guide 13290L-001 Rev . A About This Document This section provid es you with contact information, document struc ture and or ganization, and additional re ference documents. Content s Who Should Use This Document . . . . . . . . . . .
About This Document Who Shoul d Use This Do cument 2 13290L-001 Rev . A S4M User Guide 10/21/05 Who Should Use This Document This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the printer.
3 About This Document Contacts 10/21/05 S4M User Guide 13290L-001 Rev . A Contact s Y ou can contact Zebra T echno logies at the following . Web S i t e http://www .zebra .com The Americas Europe, Africa, Middle East, and India Asia Pacific Regional Headquarters T echnical Support Customer Service Dept.
About This Document Document Conventions 4 13290L-001 Rev . A S4M User Guide 10/21/05 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C r oss-referenc es contain hot links to othe r sections in this guide.
5 About This Document Document Conventions 10/21/05 S4M User Guide 13290L-001 Rev . A Illustration Callout s Callouts are used when an illustrati on contains informati on that n eeds to be labeled a nd described. A tab le that contain s the labels and descriptions follows th e graphic.
About This Document Document Conventions 6 13290L-001 Rev . A S4M User Guide 10/21/05 Notes • ___________ ___________ _____________________ ___________ ___________ __ ___________ ____________ ______.
10/21/05 S4M User Guide 13290L-001 Rev . A 1 Introduction This section shows the operational cont rols and loca tion of major compon ents used when loading medi a and ribbon . Other features of t h e printer are di scussed. Content s External View . .
Introduction External Vi ew 8 13290L-001 Rev . A S4M User Guide 10/21/05 External V iew Figure 2 shows the outside of the printer. Figure 2 • Exterior of Printer 1 Control panel 2 Media door 3 Elect.
9 Introd uction Control Panel 10/21/05 S4M User Guide 13290L-001 Rev . A Control Panel All controls and in dicators for the printer a re located on the control panel ( Figure 3 ). •T h e contr ol panel Liquid C rystal Display (LCD) shows the op erating stat us and printer parameters.
Introduction Control Pane l 10 13290L-001 Rev . A S4M User Guide 10/21/05 Control Panel LCD The control pane l LCD functions d ifferen tly in dif ferent printer modes. •I n Operating mode , the LCD displays the printe r’ s status, sometimes in conjunction with a control panel light (see Contr ol Panel Lights on page 12 ).
11 Introd uction Control Panel 10/21/05 S4M User Guide 13290L-001 Rev . A T able 1 • Control Panel Buttons Button Appearance Function/Description MENU Ente rs and exits Setu p mode. ENTER If a pa rameter or option in Setup mode needs to b e selected, pre ssing ENTER selects the item.
Introduction Control Pane l 12 13290L-001 Rev . A S4M User Guide 10/21/05 Control Panel Light s Ta b l e 2 describes light s on the control panel that indicate differen t printer conditions. T able 2 • Control Panel Lights Light Appearance Function/Description POWER Indicates that the pri nter is on.
13 Introd uction Printer Media Compartment 10/21/05 S4M User Guide 13290L-001 Rev . A Printer Media Comp artment Figure 5 shows a simplified vi ew of the media compartment of your printer. Dep ending on installed optio ns, your printer may lo ok slightly different.
Introduction Printer Language Modes 14 13290L-001 Rev . A S4M User Guide 10/21/05 Printer Language Modes Depending on how your print er was ordered, it c ame from the factory wi th firmware that opera.
10/21/05 S4M User Guide 13290L-001 Rev . A 2 Printer Setup This section provid es the tasks that you must comple te and the issue s that you must c onsider before you load a nd configure your p r inter. Content s Before Y ou Begin . . . . . . . . . . .
Printer Setup Before Y ou Begin 16 13290L-001 Rev . A S4M User Guide 10/21/05 Before Y ou Begin Review this checkl ist, and resolve a ny issues before you set u p or use your prin ter. Unp ack and Inspect the Printer Have you unpacked the printer and inspect ed it for damage? If you have not, see Unpack an d Inspect the Printer on page 17 .
17 Printer Setup Unpack and Inspect the Printer 10/21/05 S4M User Guide 13290L-001 Rev . A Unp ack and Inspect the Printer When you receive the printer, immed iately unpack and inspect it for shipping da mage.
Printer Setup Select a Site for the Printer 18 13290L-001 Rev . A S4M User Guide 10/21/05 Select a Site for the Printer Consider the followin g when sele cting an ap propriat e locatio n for your prin ter.
19 Printer Setup Connect the Printer to a Po wer Source 10/21/05 S4M User Guide 13290L-001 Rev . A Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plugs into the mating AC power connector at the rear of the printer.
Printer Setup Connect the Printer to a Power Source 20 13290L-001 Rev . A S4M User Guide 10/21/05 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included .
21 Operations Select a Communication Interface 10/21/05 S4M User Guide 13290L-001 Rev . A Select a Communication Interface The way that you connect your printer to a data source de pends on the communicati on options installed in the printer.
Operations Select a Communication Inte rface 22 13290L-001 Rev . A S4M User Guide 10/21/05 T ypes of Connections The method of co nnecting the printer to a data source depe nds on the communication options installed in the printer and t h e host. This section prov ides basic in formation ab out common interfaces.
23 Operations Select a Communication Interface 10/21/05 S4M User Guide 13290L-001 Rev . A IEEE 1284 Bidirectional Parallel A common communication meth od available o n most PCs and other hosts.
Operations Select a Communication Inte rface 24 13290L-001 Rev . A S4M User Guide 10/21/05 Figure 12 • Communicating Using a USB Port = Optional Print Servers Ethernet-based print severs also are availabl e to connect your printer to a data sou rce.
25 Printer Setup T ypes of Media 10/21/05 S4M User Guide 13290L-001 Rev . A T ypes of Media The printer can u se various types of media ( Ta b l e 4 ).
Printer Setup T ypes of Media 26 13290L-001 Rev . A S4M User Guide 10/21/05 Non-Continuous Fanfold Media Fanfold media is folded in a z igzag pattern. Fanfold media can the same label divisions as non-contin uous roll media. The divisi ons would fall on or near the folds.
27 Print Engine Setup Ribbon Overview 10/21/05 S4M User Guide 13290L-001 Rev . A Ribbon Overview Ribbon is a t hin film that is co ated on one side with wax, resin, o r wax resin, which is transferred to the media duri ng the therm al transfer pr ocess.
Print Engine Setup Ribbon Overview 28 13290L-001 Rev . A S4M User Guide 10/21/05 Adhesive T est If you have lab els available, p erform the adhesive test to determine which side of a ribb on is coated. This method works well for ribbon that is already insta lled.
10/21/05 S4M User Guide 13290L-001 Rev . A 3 Operations This section provides th e procedures for loading and calibrating the printer. Note • Complete the tasks and resolve the issues in Printe r Setup on page 15 before operating the printe r. Content s Media Loading Overview .
Operations Media Loading Overview 30 13290L-001 Rev . A S4M User Guide 10/21/05 Media Loading Overview The printer can print on rol l or fanfold media and use different print modes for label remo val. Print Modes The methods for lo ading media for each print mode follow in this section.
31 Operations Media Loading Overview 10/21/05 S4M User Guide 13290L-001 Rev . A Inserting Media into the Printer This section shows h ow to insert roll or fanfo ld media into th e printer. Fanfol d media is loaded the same way as roll medi a, except the me dia is stored outside of the printer.
Operations Media Loading Overview 32 13290L-001 Rev . A S4M User Guide 10/21/05 Fanfold Media T o insert fanfold media, co mplete these step s: 1. Flip down the media su pply guide. 2. Thread the fanfold media through t he fanfold media slot on the rear of the prin ter.
33 Operations Load Media in T ear-Off Mode 10/21/05 S4M User Guide 13290L-001 Rev . A Load Media in T ear-Off Mode T ear-O ff is the defaul t mode. Figure 17 shows roll and fanfold media loaded in T ear-Off mode. Figure 17 • T ear-Off Mode T o load media in T ear-Off Mode, c omplete these step s: 1.
Operations Load Media in T ear-Off Mode 34 13290L-001 Rev . A S4M User Guide 10/21/05 3. Press the printhead rele ase latch to op en the printhead assembly .
35 Operations Load Media in T ear-Off Mode 10/21/05 S4M User Guide 13290L-001 Rev . A 6. Slide in the med ia guide unt il it just touches the ed ge of the media. 7. Close the pr inthead assembly . 8. If the printer is paused (the P AUSE light is blinking), pr ess PA U S E to enable printi ng.
Operations Load Media in Peel-Off Mode 36 13290L-001 Rev . A S4M User Guide 10/21/05 Load Media in Peel-Off Mode This section appl ies only if the Peel-Of f option is installed ( Figure 18 ). Figure 18 • Peel-Off Mode T o load media in Peel-Off mode, comple te these step s: 1.
37 Operations Load Media in Peel-Off Mode 10/21/05 S4M User Guide 13290L-001 Rev . A 3. Press the printhead rele ase latch to open the pr inthead assembly .
Operations Load Media in Peel-Off Mode 38 13290L-001 Rev . A S4M User Guide 10/21/05 6. Feed the media un der the dance r assembly , through t he slot in the tran smissive sensor , and under the ribbon sensor . Push the media to t he back of the transmissive sensor .
39 Operations Load Media in Peel-Off Mode 10/21/05 S4M User Guide 13290L-001 Rev . A 10. Feed the liner over the te ar-of f/peel-off bar an d behind the peel assembly . Make sure that the end of the liner fa lls outside of the printer. 11 . Slide in th e media guide u n til it just touches th e edge of the media.
Operations Load Media in Peel-Off Mode 40 13290L-001 Rev . A S4M User Guide 10/21/05 12. Close the pr inthead assembly . 13. Close the peel assembly using the peel-off mechanism re lease leve r . 14. If the printer is paused (the P AUSE light is blinking), pr ess PA U S E to enable printi ng.
41 Operations Load Ribbon 10/21/05 S4M User Guide 13290L-001 Rev . A Load Ribbon The ribbon sup ply spindle in y o ur printer is a dual-tension variety . Most applications require the spindle to be in the normal positi on. The low tension position is reco mmended only wh en a narrow ribbon is used or if normal tension hampers the ribbo n movement.
Operations Load Ribbon 42 13290L-001 Rev . A S4M User Guide 10/21/05 T o load ribbon, complete th ese steps: 1. Set the ribbon suppl y spindle for normal o r low tension. • T o place the ribbon supply spindle in the normal position , firmly pul l out th e spindle end cap until it extends and cl icks in place, as shown in Figure 20 .
43 Operations Load Ribbon 10/21/05 S4M User Guide 13290L-001 Rev . A 4. Place the rib bon roll onto the ribbon sup ply spindle ( 1 ) and push it all the way back. 5. Pull the end o f the ribbon un der the printhead assembly ( 2 ) an d out the front of the prin ter.
Operations Load Ribbon 44 13290L-001 Rev . A S4M User Guide 10/21/05 7. W ind the ribbon clo ckwise onto th e ribbon take-up spindl e ( 3 ). Remove the Ribbon T o remove used ribbon, com plete these step s: 1. If the ribbon ha s not run out , cut or break it before the ribbon ta ke-up sp indle.
45 Operations Load Ribbon 10/21/05 S4M User Guide 13290L-001 Rev . A 2. Squeeze the ribbon ag ainst the ribbon take-up spindle t ension blades ( 1 ). At the same time, turn the ribbo n take-up spindle release knob counterclockwise ( 2 ). The tension blades collapse into th e ribbon take-up spindl e, loosening the ribbon .
Operations Calibrate the Printer 46 13290L-001 Rev . A S4M User Guide 10/21/05 Calibrate the Printer Auto Calibration By default, th e printer auto matically calib rates on powe r up or when the printhead is closed. During auto cal ibration, th e printer determines the label length and se nsor settings.
47 Operations Position the Media Sensors 10/21/05 S4M User Guide 13290L-001 Rev . A Position the Media Sensors This printer uses tw o types of media sensors: transmissive and reflective. Select the T ransmissive Sensor The standard transmissive sensor ( Figure 21 ) is in a fixed p osition and e nabled from the control panel .
Operations Position the Media Sensors 48 13290L-001 Rev . A S4M User Guide 10/21/05 Figure 22 • Adjusting the Reflective Sensor T o adjust the reflective sensor , complete these step s: 1. See Figur e 22 . Press the printhead release latch. 2. Lift the pr inthead until it latches open.
49 Operations Adjust Printhead Pressure 10/21/05 S4M User Guide 13290L-001 Rev . A Adjust Printhead Pressure See Fi gure 23 . Y ou may need to adjust printh ead pressure if p r inting is too li ght on one side or if you use thic k media.
Operations Adjust Printhead Pressure 50 13290L-001 Rev . A S4M User Guide 10/21/05 2. If necessary , adjust the pressure adjustment dials as follows: If the media.
10/21/05 S4M User Guide 13290L-001 Rev . A Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode 52 13290L-001 Rev . A S4M User Guide 10/21/05 Setup Mode After you have inst alled the media and ribbon and th e Power -On Self T est (POST) is c omplete, the control panel displays PRINTER READY . Y ou may now set printer parameters for your application using the con trol panel LCD a nd the buttons directly belo w it.
53 Configuration Setup Mode 10/21/05 S4M User Guide 13290L-001 Rev . A Discard changes a. Press the up or do wn arrow to select NO . b. Press ENTER . The printer discar ds changes and exi ts Setup mode. Return to Setup mode a. Press MENU or any arrow button.
Configuration Password Protection of Parameters 54 13290L-001 Rev . A S4M User Guide 10/21/05 Password Protection of Parameters The printer has four levels of passwo rds. When you enter Setup mod e on the control panel, only those parameters that are not passwor d-prot ected are displayed.
55 Configuration Password Protection of Parameters 10/21/05 S4M User Guide 13290L-001 Rev . A Note • When you enter a p assword at an ADVANCED SETUP prompt, th e first para meter that you see is det.
Configuration Printing Configuration Labels 56 13290L-001 Rev . A S4M User Guide 10/21/05 Printing Configuration Labels After you load the med ia and ribbon (if neces sary), print a print er configur ation label and a network configurat ion label as records of your pr int er’ s current settings.
57 Configuration Printing Configuration Labels 10/21/05 S4M User Guide 13290L-001 Rev . A 4. Select the typ e of label to print. T o print a... Then... Printer configuration label a. Scro ll to SETTINGS . b. Press ENTER . A printer config uration label p rints ( Figure 24 ).
Configuration Printing Configuration Labels 58 13290L-001 Rev . A S4M User Guide 10/21/05 Network configur ation label a. Scroll to LIST NETWORK . b. Press ENTER . A network configuratio n label prints ( Figure 25 ). An asterisk design ates whethe r the wired or w ireless print server is acti ve.
59 Configuration Select a Display Language 10/21/05 S4M User Guide 13290L-001 Rev . A Select a Display Language The LANG UAGE parameter is included in pa ssword level 3 and leve l 4 so you can easily reach the parameter to se lect a familiar langua ge if you cannot read the one be ing displayed.
Configuration Control Panel LCD Display 60 13290L-001 Rev . A S4M User Guide 10/21/05 Control Panel LCD Display Use the LCD display on the control pane l to adjust printer settings. Password Level 1 and 2 Parameters Ta b l e 1 0 shows paramet ers in the order in which they appear when yo u press the right arrow after entering Setu p mode.
61 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A TEAR OFF Adjust T ear -Off Position This paramete r establis hes the positio n of the labe ls over the tear-off/ p eel-of f bar after printing . Each press of a button adjusts the tear - off position by one dot row .
Configuration Control Panel LCD Display 62 13290L-001 Rev . A S4M User Guide 10/21/05 MEDIA TYPE Set Media T ype This paramete r tells the prin ter whether you are using contin uous media, non-continuous media o r tag stock, or non-continuo us black mark media (see T ypes of Media on page 25 ).
63 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A REMOVAL Select the Label Removal Method The label removal must correspo nd to the print mode (see Print Modes on page 30 ).
Configuration Control Panel LCD Display 64 13290L-001 Rev . A S4M User Guide 10/21/05 CONTROL CODES (APL-D mode only) Set APL-D Co ntr ol Codes Selections: ST ANDARD, MAINFRAME Default V alue: ST ANDARD T o modify this parameter: • Press the up or do wn arrow to scroll through the selec tions.
65 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A Password Level 3 Parameters Ta b l e 1 1 shows p arameters in the order i n which they appear when you p ress the right arrow after entering the Level 3 passwo rd.
Configuration Control Panel LCD Display 66 13290L-001 Rev . A S4M User Guide 10/21/05 PRINT PAGE (APL-I mode o nly) Print S tored APL-I Page Up to 20 pages can be stored and printed. Selections: 0 through 19 Default V alue: 0 T o modify this parameter: • T o increase the value, press the up arrow .
67 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A STATUS RESPONSE (APL-I mode o nly) Send APL-I S tatus Response Determines if a response i s sent after inqui ry commands. The format is se t with the RESPONSE FORMAT parame ter .
Configuration Control Panel LCD Display 68 13290L-001 Rev . A S4M User Guide 10/21/05 CONTROL CHAR (ZPL mode onl y) Set Control Character The printer loo k s for this two -digit hexa decimal character to indicate the start of a ZPL/ZPL II control instruction.
69 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A HEXDUMP (ZPL, EPL, APL- D modes) Hex Dump The hexadecimal dump mode is a troubleshooting tool for checking the interconnectio n between the printer and the host computer .
Configuration Control Panel LCD Display 70 13290L-001 Rev . A S4M User Guide 10/21/05 LOAD DEFAULTS Load Factory Defaul ts Sets all parameters back to factory defa ults. Import ant • Use care when using this command. All printer parameters are reset to factory values with th is command.
71 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A ZPL OVERRIDE (ZPL mode onl y) Override Certain ZPL Commands Prevents the printer from acc epti ng the foll owing Z.
Configuration Control Panel LCD Display 72 13290L-001 Rev . A S4M User Guide 10/21/05 MEDIA/RIBBON CALIBRATE (Thermal T ransfer only) MEDIA CALIBRATE (Direct T h ermal only) Calibrate Me dia and Ribbon Se nsors Use this procedure to adjust the sensi tivity of the p rinter’ s sensors.
73 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A LANGUAGE Select the Di splay Languag e This paramete r allows yo u to displa y the contro l panel in the language of your choice. As soon as you select a l anguage, all parameters are displayed i n that langua ge.
Configuration Control Panel LCD Display 74 13290L-001 Rev . A S4M User Guide 10/21/05 ZebraNet ® Wired and W ireless Print Server LCD Displays The menu opti ons shown in Ta b l e 1 2 display only if you have the Zebr aNet PrintServer II, or 10/100 PrintServer , or W ireless Print Server in stalled and are operating in ZPL or EPL mode.
75 Configuration Control Panel LCD Display 10/21/05 S4M User Guide 13290L-001 Rev . A CHANGE GATEWAY Change the Gateway This parameter can be modified only when PERMANENT is selec ted for OBTAIN IP ADDRESS . Selections: 0 to 255 for each field Default V alue: 0.
Configuration Control Panel LCD Display 76 13290L-001 Rev . A S4M User Guide 10/21/05 Notes • ___________ ___________ _____________________ ___________ ___________ __ ___________ ____________ ______.
10/21/05 S4M User Guide 13290L-001 Rev . A 5 Routine Maintenance This section pro vides routine cl eaning and maintenance p r ocedures. Content s Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Lubrication 78 13290L-001 Rev . A S4M User Guide 10/21/05 Lubrication No lubrication is needed for this printer. Cleaning Procedures Specific cleaning procedures are pr ovid ed on the fo llowing pag es. Ta b l e 1 3 shows the recommended cleaning schedule.
79 Routine Maintena nce Cleaning Procedures 10/21/05 S4M User Guide 13290L-001 Rev . A Clean the Printhead and Platen Roller Y ou can minimize printhead wear and maintain prin t quality with regula r preventive measures.
Routine Maintenance Cleaning Procedures 80 13290L-001 Rev . A S4M User Guide 10/21/05 T o clean the printhead and platen roller , complete these step s: 1.
81 Routine Maintena nce Cleaning Procedures 10/21/05 S4M User Guide 13290L-001 Rev . A Clean the Media Compartment and Sensors T o clean the media comp artment and sensors, complete these step s: 1. Brush or vacuum any accumulated pape r lint and dust away from th e media and ribbon paths.
Routine Maintenance Cleaning Procedures 82 13290L-001 Rev . A S4M User Guide 10/21/05 Clean the Peel-Off Assembly The Peel-Off option is required. If adhesive buildup affect s peel-off performance, complete these step s: 1. Press the printhead rele ase latch to open the pr inthead assembly .
83 Routine Maintena nce Cleaning Procedures 10/21/05 S4M User Guide 13290L-001 Rev . A 6. Use the swab to remove excess adhesive from the t ear-o ff/pee l-off bar . Allow the solvent to evaporate. 7. Close the printhead assembl y and the media door . The printer is ready to operate.
Routine Maintenance Cleaning Procedures 84 13290L-001 Rev . A S4M User Guide 10/21/05 Notes • ___________ ___________ _____________________ ___________ ___________ __ ___________ ____________ ______.
10/21/05 S4M User Guide 13290L-001 Rev . A 6 Troubleshooting This section provides information about errors that you might need to troubl eshoot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . . . . . .
T roubleshooting T roub leshooting Chec klists 86 13290L-001 Rev . A S4M User Guide 10/21/05 T roubleshooting Checklist s If an error condition exist s with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Err or Messages on page 87 .
87 T roublesh ooting LCD Error Messages 10/21/05 S4M User Guide 13290L-001 Rev . A LCD Error Messages The LCD disp lays me ssages when there is an error .
T roubleshooting LCD Error Messages 88 13290L-001 Rev . A S4M User Guide 10/21/05 The printer stops and the ALER T light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns.
89 T roublesh ooting Memory Errors 10/21/05 S4M User Guide 13290L-001 Rev . A Memory Errors The memory errors in Ta b l e 1 5 indicate that the printer does not have enoug h memory to perform the funct i on shown on the second li ne of the LCD.
T roubleshooting Print Quality Problems 90 13290L-001 Rev . A S4M User Guide 10/21/05 Print Quality Problems Ta b l e 1 6 identifies prob lems with print q u ality , the possible c auses, and th e recommended solutions.
91 T roublesh ooting Print Quality Problems 10/21/05 S4M User Guide 13290L-001 Rev . A Wrinkled ribbon Ribbon fed thro ugh the machine incorrectly . See Load Ribbon on page 41 . Incorrect burn temperature. Set the darkness to the lowest possib le setting for good print q uality .
T roubleshooting Print Quality Problems 92 13290L-001 Rev . A S4M User Guide 10/21/05 V ertical dri ft in top-of-form position A plus or minu s 4 to 6 dot row (approximately 0.5 mm) vertical drift is acce ptable due to different tol erances of mechanical part s and printer modes.
93 T roublesh ooting Calibration Problems 10/21/05 S4M User Guide 13290L-001 Rev . A Calibration Problems Ta b l e 1 7 identifies problems with cal ibration, the possible causes, and the recomme n ded solutions. T able 17 • Calibration Problems and Solutions Problem Recommended Solution Loss of printing regi stration on labels.
T roubleshooting Communications Problems 94 13290L-001 Rev . A S4M User Guide 10/21/05 Communications Problems Ta b l e 1 8 identifies problems with communication s , the possible c auses, and the recommended solutions.
95 T roublesh ooting Miscellaneous Printer Problems 10/21/05 S4M User Guide 13290L-001 Rev . A Miscellaneous Printer Problems Ta b l e 1 9 identifies mi scellaneous pr oblems with the pri nter, the possi ble causes, an d the recommended solution s.
T roubleshooting Miscellaneous Printer Problems 96 13290L-001 Rev . A S4M User Guide 10/21/05 All lights ar e on, but nothing displ ays on the LCD, and the printer locks up. Internal electronic or firmware failure. Call a se rvice technician. The printer locks up while running the Power-On Self T est.
97 T roublesh ooting Printer Diagnostics 10/21/05 S4M User Guide 13290L-001 Rev . A Printer Diagnostics Self tests and other diagn ostics provide speci fic information ab out the conditi on of the printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for th e prin ter.
T roubleshooting Printer Diagnostics 98 13290L-001 Rev . A S4M User Guide 10/21/05 CANCEL Self T e st The CANCEL self test prints a configuration label ( Figure 29 ). T o perform the CANCEL Self T est, complete these step s: 1. T urn Off ( O ) the printer.
99 T roublesh ooting Printer Diagnostics 10/21/05 S4M User Guide 13290L-001 Rev . A PA U S E S e l f Te s t This self test can be used to pro vide the test labels required when making adjustments to the printer’ s mechanical assemblies or t o determine if any printhead elements a re not working.
T roubleshooting Printer Diagnostics 100 13290L-001 Rev . A S4M User Guide 10/21/05 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for dete rmining the ide al darkness for printing bar cod es that are within specifications.
101 T roublesh ooting Printer Diagnostics 10/21/05 S4M User Guide 13290L-001 Rev . A 4. See Figur e 32 and Ta b l e 2 0 . Inspect the test labels and determine which one has the best print quality for your app lication. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast.
T roubleshooting Printer Diagnostics 102 13290L-001 Rev . A S4M User Guide 10/21/05 5. Note the relat ive darkness valu e and the prin t speed printed on the best test label. 6. Add or subtract the relative da rkness value from t he darkness val ue specified on the configuration labe l.
103 T roublesh ooting Printer Diagnostics 10/21/05 S4M User Guide 13290L-001 Rev . A FEED and P A USE Self T est Performing this self test temporarily resets the printer configu ration to the factory default values. These values are act ive only until power is turned of f unless you save them permanently in memory .
T roubleshooting Printer Diagnostics 104 13290L-001 Rev . A S4M User Guide 10/21/05 Notes • ___________ ___________ _____________________ ___________ ___________ __ ___________ ____________ ________.
10/21/05 S4M User Guide 13290L-001 Rev . A 7 Specifications This section provides the features of and specifications fo r the printer. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications General S pecificati ons 106 13290L-001 Rev . A S4M User Guide 10/21/05 General Specifications General Specifications Height 1 1.6 in. 295 mm W idth 10.
107 Specifications Agency Approvals 10/21/05 S4M User Guide 13290L-001 Rev . A Agency Approvals Agency Approvals • IEC60950-1 • EN55022: C lass B • EN55024 • EN61000-3 -2,-3-3 Product Markings.
Specifications Printing S pecifi cations 108 13290L-001 Rev . A S4M User Guide 10/21/05 Printing S p ecifications Printing Specifications Print resolution 203 dots/inch 8 dots/mm 300 dots/inch 12 dots/mm Dot size (width x length) 203 dpi 0.00492 in. x 0.
109 Specifications Media S pecificat ions 10/21/05 S4M User Guide 13290L-001 Rev . A Media S p ecifications Media Specifications Label length Minimum (T ear-Off) 0.7 in. 17.8 mm Minimum (Peel-Off) 0.5 in. 12.7 mm Maximum 39 in. 991 mm Label width Minimum 0.
Specifications Ribbon S pecificatio ns 110 13290L-001 Rev . A S4M User Guide 10/21/05 Ribbon S p ecifications Ribbon must be wound w ith the coated side out. Note • This section ap plies only to prin ters that have the Thermal T ransfer optio n installed .
10/21/05 S4M User Guide 13290L-001 Rev . A A ZPL II Commands This section provides the ZPL II commands that we re added or changed for the S4M. Content s ^KP Define Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ZPL II Commands ^KP 112 13290L-001 Rev . A S4M User Guide 10/21/05 ^KP Define Password Description The ^KP command i s used to define the passwor d that must b e entered to access the control panel switches and LCD Se tup mode.
10/21/05 S4M User Guide 13290L-001 Rev . A Proprietary Statement This manual con tains proprietary i nformation of Zeb ra T echnologie s Corporation. It is intended solel y for the informatio n and use of parties o perating and mai ntaining the eq uipment described herein.
Propriet ary St atement 114 13290L-001 Rev . A S4M User Guide 10/21/05 • Consult the dealer or an experien ced radio/TV technician fo r help. The user is cautioned that any changes or modific ations not expressly approved by Zebra T echnologies could void the user’ s authority to operat e the equipment.
10/21/05 S4M User Guide 13290L-001 Rev . A C Glossary alphanumeric Indicating lette rs, numerals, and c haracters such as punct uation mark s. backfeed When the printer pulls the medi a and ribbon (if used) backward into the printer so that the beginning of the label to be print ed is properly positioned behind the printhead.
Glossary 116 13290L-001 Rev . A S4M User Guide 10/21/05 core diameter The inside diamet er of the cardboard core at the center of a roll of media or ribbon. diagnostics Information about whic h printer functions are no t working that is used fo r troubleshoot ing printer problems.
117 Glossary 10/21/05 Rev . A light emitting diode (L ED) Indicators of specific printer statu s conditions. Each LED is either off, on, or blinking depending on the feature being monitor ed. lock-up This is the term g enerally used to describe a fault con dition that, for no apparent reason, causes the printer to stop workin g.
Glossary 118 13290L-001 Rev . A S4M User Guide 10/21/05 symbology The term generally used when referring to a bar code. ta g A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something. T ags are usuall y made of cardb oard or other d urable material.
10/21/05 S4M User Guide 13290L-001 Rev . A Index A active control panel bu ttons, 10 adhesive test for ribbon coating, 28 adjustments label left side, 61 label top, 61 print speed, 63 print widt h, 63.
Index 120 13290L-001 Rev . A S4M User Guide 10/21/05 communication interface s overview and l ocation, 21 types of connections, 22 communications diagnostic s test overview , 103 selecting hex dump mo.
121 Index 10/21/05 S4M User Guide 13290L-001 Rev . A L label length setting, 64 label removal met hod, 63 label sensor position ing, 47 label top printer cannot detect, 95 labels did no t print, 94 la.
Index 122 13290L-001 Rev . A S4M User Guide 10/21/05 print mode s load media for different modes, 30 specify labe l removal method, 63 print positi on adjustment , 61 print quality t roubleshootin g, .
123 Index 10/21/05 S4M User Guide 13290L-001 Rev . A T tag stock described, 25 specifying, 62 tear -off mode adjust tear -off po sition, 61 loading me dia, 33 technical support, 3 temperatu re require.
Index 124 13290L-001 Rev . A S4M User Guide 10/21/05 Notes • ___________ ___________ _____________________ ___________ ___________ __ ___________ ____________ ____________________ ___________ ______.
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Zebra T echnologies Co rporation 333 Corporate W oods Parkway V erno n Hills, Illinois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.
An important point after buying a device Zebra Technologies S4M (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra Technologies S4M yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra Technologies S4M - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra Technologies S4M you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra Technologies S4M will certainly help you make a decision on the purchase.
If you already are a holder of Zebra Technologies S4M, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies S4M.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies S4M. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies S4M along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
