Instruction/ maintenance manual of the product S-500 Zebra Technologies
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Zebra T echnol ogies Corporation 333 C orpora te Wo ods P arkw ay Vernon H ill s, I llino is 60061-31 09 Phon e Numbe r: (847) 634- 6700 Tele fa x Num ber: (847) 913- 8766 Ze bra T ech no log ies E ur.
Pr oprie t ary Sta teme nt This m anua l con tai ns pr op riet ar y in for mation of Ze bra T ech nol ogies C or por atio n. It i s intended solely for th e information and use of parties operating and main taining the equ ipme nt de scr ibed he rein .
W arranty In formation 1. Pri nter W arr anty ZEBR A ® printers, excl udin g thermal p r intheads w h ich ar e warr anted separ at ely b el ow, ar e war ranted ag ai nst defects in material or workmans hi p for six (6) months from th e date of origi nal shipmen t by ZEBRA Technol o- gies Co r por ation.
All statements, techni cal inf ormation and recom mendations relating to ZEBRA Products are ba sed upon tests believed to be reliable but do not constitute a guar antee or warranty.
Wa rranty Informat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Zebra Softwar e License Agre ement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i i Unpacking . . . . . . . . . . . .
Ad just th e Me di a Re st Posi tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Ad just the Positi on of the Top of the Label . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Opera t ing You r Zebra Stripe Prin t er .
CANCE L Key Se lf Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 PAUSE Key Self Tes t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 FE E D Ke y Se l f Te st . . . . .
Bar Codes at Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Adju stin g the Printh ead . . .
1 Getting S tarted Congra tulations ! Yo u have just p urcha se d a high- quali ty t herma l dem a n d printe r man ufactur ed by the indus try le ade r i n quali t y, se rvice, an d value– Z ebr a Tech nologies Corpora tion. For ove r 25 years, Zebra has prov i ded c ustomer s with the highe st caliber of pr oduct s a nd su pport.
Storage a nd Resh ipping If you ar e not placi ng the Zebra Stripe P ri n ter in to oper a tio n immed iatel y, rep ackage it usin g t he orig inal p ackin g ma teri als. Th e Zeb ra Str i pe Pr inte r may be s to red under t he follo wing con ditions .
V o ltage Selec tion The Stri pe is av a ila ble from the factor y preset for eithe r 10 0-12 0 VAC el ect rical pow er or 220-24 0 VAC ele c tri cal powe r. Re fer to the product labe l on the back of th e pri nter a nd m ake s ure t hat t he unit is properl y conf igured fo r yo ur p ower req uire ments.
Com munica t io ns The Stripe comes with e ither an El ectronics I ndustries Associ ation (EIA) RS- 232 serial dat a i nterf ace or a fact o ry-i nst alled pa rallel i nt erf ace. In both cas es, you m ust supply the req uir ed in ter face c able for yo ur a ppl icati on.
Media and Ribbon Loading Media NOTE: A Media Calibration must be performed when media and ribbon (if used) ar e first in- stalled in the printer , or when a differ ent type of media or ribbon is installed. See page 14. Media widths and thicknesses vary between applications.
Fanfold Medi a L oa din g Fa nfold m e d ia, from outside th e pr i nte r, fee ds throu gh eit her the botto m or rear a cce ss slot. To load fanf old me dia, thread the medi a thro ugh the Printhea d Assembly as shown in Fi gure 4 . Adju st t he Med i a Sup ply Guid e a nd th e Med ia G uide ag ainst th e ou ter edg e of the medi a.
Figure 4 Fanfol d Med ia Load ing in T ear- Of f Mode Figu re 5 Cutte r Mo de Media Loadin g 1 Ge tting St arted 7.
Pe el - O f f Mode Medi a Loadin g (Peel-Off Option Re q uired) Fig ure 6 il lustra t es an S-500 printe r with th e Pe el-Off O ption. To insu re proper m edia lo ading , see Figur e 6 and foll ow the proce du re below .
Removing the L abel Backing Material ( Peel Off O ption Re qui red ) Whe n t he a m o unt of ba cking wo und on the Ba cking Rewi nd Spindle reac hes full capa cit y, t he B ackin g R ewi nd Spi ndl e Fu ll S enso r act iv ates, th e Pa per/ Ribb on l igh t flash es, and pri nting pau ses.
Adjus t ing the Media S e nsor Whe n t he S tripe printer is pow ered ON , it perf orms a se lf te st and c onfigures i ts op erati n g ch aract eris tics . S ome o f t he se char ac teri sti cs ar e de termi n ed b y th e po sit ion of the Me dia Sensor .
Ribbon Loadi ng Adjusting the Ribbon Supply Spindle Ribb on Su pply Sp indl e: N ormal Posi tion In the Norm a l P osition, the “ Dua l-Ten sion” Ribbon Suppl y Spindle pro vides the desir ed amoun t of ribbon ba c k -tensi on for diffe rent ribbo n widths.
Loading the Ribbon T o l o a d ri bb on , see F ig ur e 9 an d f ol low th e pr oced ur e bel ow . Note: Use rib bo n tha t is wide r than the me dia . The sm oot h backi ng of t he rib bon pr ot ect s the pri nth ead f rom wear a nd pr em atu re fa ilure du e to e xcessi ve abr asio n.
Init ial P rinte r T es t To insu re proper s ens ing of t he me dia and ribbo n, perform a Media Calib ration. Th is pr oced ure esta blis hes th e med ia para meter s f or t he p rin te r.
Configuration Mode The Confi gur atio n Mode allo ws you to fine-t une the inte rnal pri nter c onf igura t ion sett i ng s for you r a p pl ic a tio n.
3 . Turn t he power s wi tch ON . W hen the Po wer ON S elf T est i s comple te, t he POWE R an d P AUSE l ig hts w ill b e ON an d th e PRI NTHEA D ligh t w ill FLA SH. 4 . Press the MODE key 3 t i mes briefly. PAUSE and C ALIBRATE lights turn ON. 5 .
Ge tting St arted 16.
2 Operation Opera ting Y our Ze bra Strip e P rinter Now th a t your prin ter is rea dy fo r opera t ion, how does i t work ? The Zebr a St ripe Pri nter is desig ned to recei ve inst ruct ion s f rom a h os t co mput er, su ch a s an IB M-c ompati ble PC.
pr inti ng. The P APE R/R IBBON lig ht f las hes t o indica te this co ndi ti on. To r emov e the bac ki n g from th e Rew ind Spindl e , se e page 9. Cutter Mode (F actory-Installed Cutter Option Required) When th e me dia i s i n th e rest ( idl e) p ositi on, th e s tart of the l abel to be pri nted is dir ec tly und er t he p rin thead .
Figure 11 AC P ower ON/OF F Switc h Figur e 12 Zeb ra S tripe Printer Front Panel 2 Operation 19.
Front P anel Keys P AUS E Key Starts and stop s the p rinting p rocess. - If the printer is not printin g: no printin g can occ ur - Pri n ting : printing s tops once the current lab el is complete FEED Key Forces the printer to feed one blan k lab el.
P rinter Status Sensors The Zebra Stripe Printer c ontains several status sensors. These sensors alert the operator to various conditions by either stopping t he printing or turning on a light. Se nsor What it monitors Ho w it wo rks Printhe ad Sensor Che cks the open/cl osed sta tus o f the Printhead l ever .
Figu re 14 Backing Rewind S pind le Full Sens or Positi on Figur e 1 5 L abel Avail able Sens or P os iti on Operation 22.
Samp le ZPL II L abel Format s ZPL II ® is Zebra Techn ologies Cor poration ’s Zebra Pro gram ming L angua ge II lab e l desi gn l ang uage . ZPL II let s yo u cr eate a wid e var iety of l abels fro m th e si mple to the ver y co mple x, incl udi ng tex t, b ar co des , and graph ic s.
For mat 2: Saving a Label Forma t As a Gr a phic Ima ge Lin e # T ype th is lab el format: Y ou ’ll get th is print out: 1 2 3 4 5 6 7 8 9 ^XA ^LH30,30 ^FO20,1 0^AD^FD ZEBRA ^FS ^FO20,60^B3N,Y , 20,.
3 Ro utine C a r e and Ad justment Clea n ing CAUTION : Use only the cleaning agents indicated be low . Zebra Technologies Corporation will not be re sponsible for any other fluids being used on this printer. No lubr ican ts are needed . Tab l e 1 prov ides a brie f cleani ng schedul e.
Cleaning the P r inthead Incon sisten t print quali ty, suc h as voids in the bar c ode or grap hics, may i ndicat e a dir ty print head. For optim um p e rform ance , Ze bra reco mme nds pe rf ormin g t he fol lowing cle anin g procedur e aft er every roll of ri bbon.
Cleaning the Cutter Module (F or Printer s Equippe d wit h the Optional Cutter) The Cut ter M od ule requi re s per iod ic cle an ing to r emove pa per dust and gum med l abel resid ue. The proc edur e on the followi ng pages s hould be pe rform ed by the ope rat or accor ding to the sche dule on pa ge 25.
I. Remove the Cutter Module from the pr inter . 1. T urn the printer ’s AC pow er OFF . 2. Raise the printer ’s Media Ac cess Door and lower the printer ’s Fron t Door . See Figure 17. 3. Remove the Labe l Catch T ray by li fting it up and away from the f ront of the Cutter M odule.
II. Disa ssemble the C ut ter Module . 1. See Figure 20. Hol d the Cutter M odule a s illustrated. Put yo ur thu mbs on the two W ire Spring Loops and your index f ingers on the top of the R ear Cutter Blad e Guard. It may h elp to lay the Cutter Modul e on a table or other su rface through out this pr ocess.
IV. Reas semble the Cutter Module. 1. See Figure 22. P o sition th e two Wi re Springs d own ag ainst the Low er Cutter Blade. 2. Plac e the Rear Cutter B lade Guard ove r the W ire Sp rings, perp endi cular to its fina l positio n. Place you r thumb s on the top (fla t) part of th e Guard .
Figur e 23 Re assembl ed Cut ter Module Figure 24 Cutter Module Rein stallatio n 3 Rou t ine Care a nd Adjus tment 31.
V. Reinstall the Cutter M odule. 1. See Figure 19. P o sition th e Cutter Modu le above th e Cutter Mou nting Posts. Press dow n on the Cu tter Modul e until the Moun ting Slots en ga ge the Mo unting P os ts on the printer . 2. Se e Figu re 18. Tight en t he Mount ing Screw in a cloc kwise direct ion to hold th e Cutt e r Mo dul e in P osit ion.
Mech ani cal Adjus tment s The Stri pe prin t er ha s been designe d with min i ma l opera tor adju stments re qu ired. Print Qu ality Adjus tments In the fact ory, the St ripe pr i nte r is aligne d .
T oggle P ressure Adju stm ent The Tog g le Assemb l y presses th e printhe ad a g ainst the rib bon (if use d), the m edia, an d the plat en . The pressur e appl ied by t he Toggle Asse mbly may need to be increase d or reduced when di fferent thick nesses or widt hs of media a re use d in the pri nter .
Media Sensor Position Adjust ment This pr ocedure was covere d in Chapt e r 1. See pag e 10. Ribbon Supply Spindle Adjustment This pr ocedure was covere d in Chapt e r 1. See pag e 11. Back ing R ewi nd Power R oller Adjus tmen t (P eel- Off Option R eq uire d ) NOTE: This Roller is only present on printers with the Peel-Off Op tio n.
Whe n t he P owe r Rolle r is properl y adjuste d, the bac ki n g mat eria l sho uld hav e eve n tensi on across its en tire width an d be wrap ped s nugly a round all Gui des and Rol l ers . If the te nsio n is n ot ev en, t he med ia/b ac kin g mat erial ma y sli de (walk ) t o th e l eft or t o th e right as pri nting occur s.
4 T roub lesho oting and Di agno stics If the Zebra Stripe P rinte r oper ates in a n abnorm al fashi on, consul t the Tro ublesh ooting Tab l e be l ow. The Print er Diagno stics foll owing the T roub leshoo ting Tab l e ma y also help you to d eterm i ne the pr oblem.
Troub lesho oting Tab le Sym ptom Dia gnos is Act ion P rinter s tops, P AUSE l ight ON and P APER/ RIBBON light FLASHING. Ribbon incorrectly or not loade d . Load ribbon corre ctly . See Chap ter 1. M a l f un ct i on in g R i b bo n S e n s or . Cal l a s er vice tec hnicia n.
Troub lesho oting Tab le Sym ptom Dia gnos is Act ion T runcat ed print , no p rint, or FEED Key o pera tes inco rrec tly whil e using non - conti nuous media. Media or ribbon improp erly loade d . See Media and Ri bbon Loadin g Instru ction s in Cha pter 1.
Troub lesho oting Tab le Sym ptom Dia gnos is Act ion When using wide ribb on (o ver 2.4 "), the image gets ligh ter o r sme ars near the end o f t he roll of ribbon. Ribb on app ears to slow do wn or stop. T o o much bac k- tensi on on the ribbo n.
Troub lesho oting Tab le Sym ptom Dia gnos is Act ion Printing sto ps. P APER/RI BBON , P AUSE, and CANC EL lights on Out o f media. L oad medi a. See C hapter 1. Fo r printers with the Cutter Option insta lled. Med ia jammed i n Cutter . Remove me dia, clean Cutter Module if neces sary .
CANCEL K ey Self T est Thi s sel f test pr ints th e pr int er ’s confi guratio n para m et ers that a re curre ntly store d in Conf igurati on (EE PROM) Me mory.
FEE D Key Self T es t The resu l ts of this s e lf te st will be used to determ ine the be st Darknes s Setting for a spec ific m edi a /ri bbon com binati on. Se e Figure 29. The FE ED K e y Self Te st labels will pr i nt at various plu s or mi nus Darkne ss se tting s rela t ive to th e curr e n t darkn e ss s ett ing.
MO DE K ey S elf T es t Thi s sel f test p la ces t he p rinte r in a Co mmun icati ons D iag nost ic s Mo de. I n th is mod e, the pri nter p rin ts the ASCI I ch arac ters and th eir corre spondi ng hexa decima l values fo r a n y data rece ived fr om th e host comp uter .
Note: Y our printe r ma y not h a v e all of t h e op t ions describ e d in th ese s pec i fi catio ns. −.
• Tear- off mode : Pr oduce d i n stri ps • Pe el-of f m o de ( S-500 only ): Dis pens ed an d peeled from the liner • Cutte r mode (S-500 onl y): P rinte d and indiv idual ly cut • Rewin d mo.
• 512 KB RA M Expansion (for a tot al of 1 MB RAM) (S -500 only) • 256 KB RA M Expan sion (for a tota l of 512 K B RAM) (S -300 only) • * 256 KB Batte ry B acke d- Up RAM for l ab el form a ts a.
For m ore in formation on f onts , refer t o your ZPL II Prog ramming G uide. 8 Dots/mm P rinthead Fonts D ot Matr ix (h x w) (Def au lts ) Typ e* Minim um Character S ize (h x w) Max Char /In ″ ″.
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The re are many opt i on a l char a ct er fonts that ca n be p urchase d for your Str i pe in add itio n t o tho se wh ich are st anda rd i n the uni t. F rom ti me t o ti me, ad dit ion s may b e mad e to the l is t of avai lable fo nts. Con tact Zeb ra T ec hnologie s Corpo ration or yo ur sale s repres enta tive for furthe r i nf ormation.
CG Tim es - Standard 0123 456789.,?!Aa B b C cDdEe F fGg CG Times - Bold 012 3456789.,?! AaBbCc DdEeFfGgH h CG Ti mes - Italic 01234 56789.,? ! AaBbCc DdEeFfGg HhIi CG Tim es - Bold Ital ic 0 12345678 9.,? !AaBbC cDdEeF f CG Times - Bold 012 3456789.
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6 Supp ort Serv ices How to Reach Us Which number d o you need? Ze bra T ech nol ogies Corpor a tio n, USA Zebra T echno logie s Euro pe Li m i ted , U K Inq uir y Depa rtm ent : For lite rature and distributo r information .
T e chn ical Support Service via T el ephone Befor e you call - M isunderstanding in struction s or omitting a step are the most commo n sources of error.
Zebra Tec hn ologi es C orpo rat ion Serv ice For m Zebra T echnol ogies Corporation 333 Corpor ate Woo ds Parkwa y Vernon H ills, Illi nois 60061 -3109 Phone N umber: ( 847) 913-2 259 Telef ax Nu m b.
Product Servi ce and Support Programs At Ze bra Techno logies , our se rvice and s upport goa l is to ke ep your pr inte r perfor ming optim all y. Zebr a Tech ni ca l and Re pair S ervic es prov ide a broa d range of se rvice op t ions and a re y our expe rt source s for your supp ort and main tena nce needs .
W ang Customer Serv i ces Division Zeb ra Te chnologi es’ Auth orized N ational Serv ice Suppl ier provid e s On- Site Mai nten ance of the c ompl et e lin e of Zebr a pri nt ers. W ang and Zebr a wo rk tog ether t o pr ovi de th e Total Car e S ervice P rogra m for our cus tom e r s.
and tr a ini ng. Take a dvantag e of our ye ars of e xperi e n ce a nd give your t echn i cia ns the adva ntage of compr e h ens ive fa ctor y t rai ning. Tra i ning i s con ducted a t Ze bra’s Cor porat e fac ility lo c at ed a shor t drive away fr om Chic a g o’s O’H are Interna tiona l air port.
Ze bra T rai ning P rogr ams At Ze bra Techno logies , our tr a ini ng goal is to pr ovide qua lity tra ining progra ms that enha nce the va l ue of yo ur Zeb ra ® prin ters. We r ea lize t wo of the m ost i mport an t as pects of succ essful prin t er ope ration and ma i n tena nce are e xperien c e a nd t r aini ng.
Operations and M a intenance Cours es Each O perat ions and Mai nt ena nce Cour se first introdu c es the st udent to vari ous bar code c o ncep t s a nd term inol ogy.
Bar Co des at W ork This on e day cour se present s an introdu ction to Bar Co ding. Thi s course will di scu ss bar cod e ter mino log y, sp ec ific ati ons, and app licat io ns as soci ate d wit h sele cted, oft en- used bar c odes.
Support Serv ices 62.
Appe ndix Adjus t ing the Prin t head Only ad just the pri nthead pos i tio n if you have done the fol low ing and are s till expe riencing un satisf a ct ory print qua l ity (the pro cedure s f or these adjustm ents are loc ate d in Ch apter 3 .) : 1 .
15. Re -insta ll the Printhea d Support Brack et using th e two mounti ng screw s. 16. Press P AUSE and ob serve the test label s to insure con sistent print qual ity and proper paral lelism acro ss the top of the labels. R epeat proc edure if required .
Printer In terface T ec hnica l Informa tion RS - 232 Inte rfac e Sig nal Leve ls For a ll RS-23 2 input and ou tput signa ls, the Str i pe pri nter follow s both the E lec troni c s Industr i es Assoc i ation (E IA) RS-232 and the Consu ltative Comm ittee for Intern ational Tele graph and T elepho ne ( CCITT ) V.
RS -232 Cabling Requirements The require d cable must ha ve a 25-pi n “ D” Type (DB25P) conne ctor on one e nd, whic h is plugged into the m ating (DB25S) connec tor locate d inside t he ac cess opening on the left side of the printer. (Refer t o Figure 11 on page 19 for the location of this cable.
Para llel I nterface The pa rall el inte rfac e pr ovi des a mean s o f co mmun ic atio n w hich is typ icall y faste r than the pr e v ious ly me ntione d se rial inte rfac e me t ho d. In thi s met hod, the bits of dat a wh i ch make up a char ac ter a re sen t all at o ne t ime o ver sev eral wires in the cab le, o ne b it p er wire.
Signa l Desc ripti ons The fol lo wing char t prov ides a d escr ipt ion of eac h of th e pin s i n th e para llel co nnec tor . A standard paral l el data cable will p rovide the requi red in terconn e ct ion bet ween t he com puter a nd the Stripe pri nter.
Glo ssary alphanumeric I nd icati ng l et ters, nu meral s, an d ch arac ter s su ch a s punct uation ma rks. back feed B ackf eed i s wh en th e print er pulls t he me dia and ribbo n (if used ) ba ckwa rd in to the p rinte r so th at the begi nning of the labe l to be pr inte d is prope rly positio ned behin d t he print head.
recy cled b y th e en d-u sers . L abel bac ki n g (or line r) has a non- stick sur fa ce whi ch allo ws t he labe l t o b e easi l y r emov e d b y the end-us er a nd pla ced in the d esi red loca ti on. med ia Mat e r ial on to whic h data is print ed by the pri nter .
A AC Power, 3, 18 AC Power C able, 3 AC Power Fu se, 32 Adju st men ts Media Se nsor Positi on, 10, 33, 35 Prin t darkne ss, 33 Pr in t Qu a li ty , 3 3 Prin thead Po sition, 33 , 63 Backing Rewind Po.
Me dia Cali bra ti on, 14 Media Guide, 5 Media Sensor s, 10 , 26 Media Suppl y Guide, 5 MODE Key , 20 N Null Mo dem, 6 7 O Operat i n g Mode s Cu tter, 1 8 Peel-Of f, 17 Rewind (E xternal), 6, 18 T ea.
An important point after buying a device Zebra Technologies S-500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra Technologies S-500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra Technologies S-500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra Technologies S-500 you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra Technologies S-500 will certainly help you make a decision on the purchase.
If you already are a holder of Zebra Technologies S-500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies S-500.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies S-500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies S-500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
