Instruction/ maintenance manual of the product P520 Zebra Technologies
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User ’ s Manual P520 Part Numbe r .980312-001 Re v .A © Zebra T echnologies Corporation.
iii FOREWORD This manual contains installation and operation information for the Eltron P520 Series card printers manufactured by Zebra T ec hnologies Corporation.
iv W ARRANTY INFORMA TION WE NEED TO HEAR FROM Y OU! T o establish your war ranty period and provide access to tec hnical suppor t, send us your war ranty registration card today! Zebra war rants the .
v INTRODUCTION Thank you f or choosing the Eltr on P520 Plastic Card Pr inter . Eltron’ s P series card printers offer a low cost, high quality solution to those requiring computer -controlled print.
vi ICONS Throughout this manual, different icons highlight impor tant information, as follows: Important general information. Mec hanical hazard, suc h as one associated with moving par ts, capable of resulting in equipment damage or personal injury .
vii 1 2 3 4 5 6 T ABLE OF CONTENTS GETTING S T ARTE D • • • • • • • • • 1 1• 1 Unpa c king you r • • • • • • • • • • • • • • • • • • • • •.
viii APPENDIX A • • • • • • • • • • • • • 43 Introduction • • • • • • • • • • • • • • • • • • • • • • • • • • • • • .
1 GETTING STARTED 1 G ETTING S T ARTED 1 • 1 Unpacking your card printer Y our P520 printer ships in a carton and protective anti-static bag. Keep all pac kaging material in case you need to move or re-ship the printer . While unpac king, inspect the carton to ensure that no damage occured during shipping.
2 GETTING STARTED In addition to user documentation, make sure the following items are included with your P520 printer: If any items are missing, please contact your dealer .
GETTING STARTED 3 1 • 2 Indicators and Control Y our P520 printer has an LCD Display , two LED’ s and two Panel Buttons. The 1 6 c haracter LCD Display is used f or: • Showing the printer ’ s .
1 • 3 Printer Installation The following will guide you through the installation of your P520 printe r . C A UTION : Limi t A C power supplied to the P520 P rinter to 1 1 0 - 23 0 V A C, 60 - 50 Hz for an associated 1,40A - 0,80A. Limit excess cu r rent draw to 1 6 amps or less, using an associated circuit brea k er or other su c h device.
5 OPERA TION 2 O PERA TION 2 • 1 Printer Features The following shows the features found on your P520 Printer: Standard F eatur es: Optional Feat ures: 1 • Print Head Unloc k Lever A • Smart Car.
OPERA TION 6 2 • 2 Loading Printing Ribbons The P520 Printer requires appro ved ribbons (see Appendix C). The Resin Thermal T ransfer and Dye Sublimation ribbons and Lamination are specifically designed for your P520 Printer . For optimum performance and printer life (P rint Head), always use approved ribbons.
OPERA TION 7 3 • Load ribbon onto the supply spindle “ 1 ” (under print head carriage) and empty core ( with tape attac hed) onto the take-up spindle “ 2 ” . Make sure the ribbon comes off the top of the supply spindle and feeds to the top of the take-up spindle.
OPERA TION 8 2 • 3 Loading Lamination Patch The P520 Printer requires appro ved patc hes (see Appendix C). Clear patc hes, hologram patc hes or Overlay varnishes are specifically designed for your P520 Printer . For optimum performance and printer life (Laminator), alw ays use approved patc hes.
OPERA TION 9 2 • 4 Loading Cards T o help you load, print, and collect cards, the P520 has the following items: A - CARD FEEDER This items is used for loading cards. 1 • Open Card F eeder Cover by putting your fingers on both sides and rotating the cover in a cloc kwise direction to the open position.
10 OPERA TION B - INST ALL CARD CLEANING CARTRIDGE This items is used to clean the cards entering the printer . It must installed before using the printer . 1 • Remo ve Card Cleaning Cartridge from plastic bag and peel off protective wrapper from adhesive cleaning roller .
11 OPERA TION C - CARD THICKNESS CONTROL LEVER This items is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. Open cover , and adjust lever to the correct position for the card thic kness you are using.
12 OPERA TION 2 • 5 Rejected Card Box The P520 Printer is equipped with a R ejected card Box. When an encoding can not be completed, the card is ejected into the Rejected Card Bo x. The P520 Printer counts the number of cards whic h go into the Reject Card Bo x.
OPERA TION 13 3 • Swing the Rejected Card Bo x Door and press the top. An audible “clic k” signals the loc ked position. 4 • P ress the Clear Button on the front panel to re-start the cur rent printer job and to clear the rejected cards counter .
14 OPERA TION 2 • 6 Feeding one card at a time A Manual Feed Slot is avalable on the side of the Card F eeder cover for feeding single cards. Cleaning Cards are fed manually through this slot. The Feeder must be empty for manual card feeding to work properly .
2 • 7 Printing a T est Card With ribbon and cards loaded, your P520 printer is ready to print. T o chec k the operation of the printer and the laminator you should print a test card.
16 OPERA TION 2 • 8 Printer Menu Information The printer is equipped with an LCD Display and two key buttons whic h gi ves access to printer menus. When the printer status shows READ Y , press the M.
17 OPERA TION READ Y Pr inter inf o Menu Lamination (See P age N° 1 9) Cleaning Menu Self T est Menu Pr inter Def aults (follo w next page) Pr inter Model number Pr inter Fir mwar e V ersion Number o.
OPERA TION 18 Pr inter Def aults Ribbon T ype T o show the type of ribbon installed. It may not matc h the ribbon physically installed until the installed ribbon has been selected through the driver . S Offset X: aa-Y :bb T o show the X print location offset value in pixels (aa) T o show the Y print location offset value in pixels (bb) Mag.
19 OPERA TION READ Y Pr inter inf o see page N° 17 Menu Lamination N N: NEXT S: SELECT T emp: 170°C (U) Shows current set ting for laminator temperature Laminator Inf o Speed: 08.84 (D) Speed setting P atch Clear 0.6 Ribbon setting Fir mwar e: V1 .0 0 LAM C Y CLE Causes a single cycle of the lamination operation i.
PRINTING A SAMPLE CARD 21 3 P RINTING A SAMPLE CARD Printing with the P520 P rinter requires the Windows Printer Driver, your card design/issuing softw are or printer command level programming through the printer interface. The P520 Card Printer can be used with an y Windows 95/98 or Windows NT 4.
PRINTING A SAMPLE CARD 22 3 • 1 T o install the P520 Printer Driver in windows 95/98, use the following steps: IMPORT ANT NO TE: Ensure that your PC printer port is set to standard mode and also ensure that you have deleted any previous versions ot this printer driver .
23 PRINTING A SAMPLE CARD 3 • 2 T o install the P520 Printer Driver in windows 2000/NT4.0: Ensure that you have administrative pri vileges to perform this installation or contact your IT department. Set printer as Not Shared for stand alone use. Use the steps provided for windows 95/98 installation with the exception of step 6.
PRINTING A SAMPLE CARD 24 3 • 4 Printing a sample card: Follow the steps to print your first card ❐ Go to the Microsoft W ord Softw are. ❐ If the printer was not selected as the default printer , go to the file menu and Select Pr inter and c hoose Eltron P520 Car d Pr inter in the printer names list.
25 CLEANING 4 C LEANING PRO TECT Y OUR F ACT ORY W ARRANTY! The recommended maintenance procedures must be performed to maintain your factory war ranty . Other than the recommanded cleaning procedures described in this manual, allow only Zebra authorised tec hnicians to service the P520 Printer .
CLEAN PRINTER Although the CLEAN PRINTER message is displayed until the cleaning process has been performed, the printer will continue to operate. 4 • 1 Cleaning System Y our P520 Printer includes a simple cleaning system using the Pre-S atured Cleaning Cards provided.
27 CLEANING 4 • 2 Cleaning the Print Head A cleaning using the cleaning system with cards usually suffices. However , a separate Print head cleaning using sw abs can remove more stubborn deposits when print anomalies persist. T o avoid deposits, only use foam-tipped sw abs.
PRINTING A SAMPLE CARD 28 4 • 3 Cleaning the Laminator Rollers A cleaning using the Cleaning System with cards usually suf fices, moreover your printer is equipped with two cleaning rollers situated before the card enter the Laminator . The upper roller has a coating that collects any loose par ticles on the surface of cards.
29 PRINTING A SAMPLE CARD 4 • 4 Card Cleaning Cartridge Y our P520 Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer . T o ensure print quality , the cleaning roller requires periodic replacements. WHEN TO MAINT AIN When LCD screen reports message.
CLEANING 30 3 • Remo ve Cleaning Roller from Cartridge and dis- card. 4 • Install new Cleaning Roller into Cartridge * . T o avoid contamination, alw ays hold the Cleaning Roller assembly by the ends. 5 • Carefully peel off wrapper from new Cleaning Roller while in Car tridge.
5 T ROUBLESHOOTING This section offers solutions to potential problems you may experience with your P520 printer . The table below lists the screen messages that will be displayed on the printer ’ s LCD, both during normal operation and to alert operator of any er ror conditions.
TROUBLESHOOTING 32 SCREEN MESSAGE PRINTING BLACK PRINTING V ARNISH PRINT HOL OGRAM CLEAN PRINTER CLEAN MAG HEAD CLEANING REMO VE RIBBON OUT OF RIBBON MECHANICAL ERROR OUT OF CARD RO T A TION ERROR CO .
Ribbon Er rors: Chec k that the print ribbon has not “run out” . Loc k and then unlock the print head assembly; this resync hronises the ribbon automatically . When using a color ribbon, it should advance automatically so that the leading edge of the yellow panel is beneath the print head.
TROUBLESHOOTING 34 B • About the Laminat or Station SCREEN MESSAGE INITIALISING READ Y CO VER OPEN RO T A TION ERROR LAMINA TING OUT OF RIBBON MECHANICAL ERR TEMPERA TURE ERR W ARMING UP RIBBON F AI.
5 • 2 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stoc k.
TROUBLESHOOTING 36 • Pr inting shows very pale or inconsist ent results. P ossible Cause A • Ribbon have been stored improperly or is damaged. B • Cards may not meet specifications. C • Contrast and/or Intensity may be set to values whic h are too high.
• No pr inting on the card. P ossible Cause A • Ribbon may not be installed in the printer . B • Cards may not meet specifications. C • Cable on Print Head may be disconnected. D • Print Head elements may be scratc hed or burnt. >> Solution A1 • Chec k for ribbon in the printer .
39 TECHNICAL SPECIFICA TION 6 T ECHNICAL S PECIFICA TIONS General • High speed printing & laminating YMCK & 1 .0 mil lamination 1 1 0 cards per hour YMCK & 0.6 mil lamination 120 cards per hour YMCK-K & 1 .0 mil lamination 95 cards per hour YMCK-K & 0.
CARD DIMENSIONS ISO ST ANDARD DIMENSIONS FOR PLAIN CARD ISO ST ANDARD DIMENSIONS FOR MA GNETIC STRIPE CARD CHIP POSITION FOR SMAR T CARD TECHNICAL SPECIFICA TION 40.
Ribbons • Monoc hrome: 1500 cards/roll • Monoc hrome colors: bac k, red, blue, green, yellow , silver , gold, white. • K-resin + O: 80 0 cards/roll • K-dye + O: 80 0 cards/roll • YMC: 30 0 cards/roll • YMCK: 250 cards/roll • YMCK-K: 20 0 cards/roll • YMCKO: 350 cards/roll • YMCKOK: 250 cards/roll P atches • Clear P atc h 1 or 0.
CENTRONIC CABLE INTERFACE The above drawing shows the required connections to use the printer centronic interface. TECHNICAL SPECIFICA TION 42 Pr inter Pin Lign Name 1 -STROBE 2D O 3D 1 4D 2 5D 3 6D 4.
43 APPENDIX A A A PPENDIX Magnetic Card Stripe Encoder This section contains information on the additional operations of the P520 Printers with Magnetic Card Stripe Encoder . (See Chapter 2 for location.) INTRODUCTION Operation and maintenance requirements for the P520 Printer with the optional magnetic card stripe encoder .
A • MEDIA L OADING ORIENT A TION The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with HICO encoding or L OCO enco- ding. When loading cards into the Card Cartridge, please ensure that the magnetic stripe is facing down and closest to the rear .
B • MAGNETIC ENCODER CLEANING There exists two different processes to clean the Magnetic stripe Encoder . The first process consists of a standard cleaning of the printer .
APPENDIX B 46 B A PPENDIX Smart Card Contact Station This section contains information on the additional operations of the P520 Printers with Smart Card Contact Stations. (See Chapter 2 for location.) INTRODUCTION Y our P520 may be equipped with an optional Smart Card contact station.
DB - 9 SMART CARD DB - 9 SMART CARD PINS CONT ACT POINTS PINS CONT ACT POINTS 1 CI (VCC) 6 C6 (Vpp) 2 C2 (Reset) 7 C7 (I/O) 3 C3 (Cloc k) 8 C8 (RFU) 4 C4 (RFU) 5 C5 (GND) 9 (GND when chip is at station) A • MEDIA L OADING ORIENT A TION Position the cards with the Smar t Card Chip at the top of the card and towards the printer .
APPENDIX C 48 C Par t Number Description Cards/roll 80 0 01 5-1 0 1 to 109 Monoc hrome Ribbon 1 0 0 0 80 0 01 5-120 to 122 Hologram or varnish 350 80 0 0 15-140 YMCK O 20 0 80 0 0 15-148 YMCK OK 170 8.
Par t Number Description Patc h 1 mil Patc h 0.6 mil Full Overlay -0 12 to -0 17 -135 to -1 38 -125 & -131 80 0 01 5-1 0 1 to 109 Monoc hrome Ribbon no yes yes ‡ 80 0 0 15-140 YMCK O no * no * y.
CARDS FOR PRINTING AND LAMINA TION: CARDS FOR PRINTING ONL Y: P A TCHES FOR LAMINA TION: APPENDIX C 50 Par t Number Description Cards/roll P atch 1 mil 80 0 01 5-0 12 clear patc h 1 mil with coverage for mag.
51 APPENDIX C ACCESSORIES Accessories available for P520 printers appear below. Always refer to the par t number when placing an order . Documentation Par t Number Description 980312-001 P520 User’ .
W or ld Wide Sales and Support: Zebra T echnologies Corpor ation Eltron Car d Pr inter Products 1 0 01 Flynn R oad Camarillo, CA 93021 -8706.USA Phone: + 1(805) 579 1800 Fax.
An important point after buying a device Zebra Technologies P520 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra Technologies P520 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra Technologies P520 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra Technologies P520 you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra Technologies P520 will certainly help you make a decision on the purchase.
If you already are a holder of Zebra Technologies P520, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies P520.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies P520. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies P520 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
