Instruction/ maintenance manual of the product P330m Zebra Technologies
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980459-001 Rev C Card Printer User ’s Manual Zebra ® P330 i & P330 m.
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980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual iii Foreword This manual contai ns installation and operation informatio n for the Zebra P330 i and P330 m Card Printers manufactu red by Zebra T echnologies Corporation, Camarillo, California.
iv P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Foreword Copyright Notice Copyright Notice © 2004, 2005 ZIH Corp . This document contai ns information proprietar y to Zebra T echnologies Corporation.
Foreword Declarat ions of Conf ormity 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual v EUROPE: Norway Only: This pro duct is also designed for IT power system with phase to ph ase voltage 230V . Eart h grounding is vi a the polarized, 3-wire po wer co rd.
vi P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Foreword Declarations of Conformity Printer Models The Zebra Product Number tells a story: Here is a quick revie w of the Zebra Card Print er Series numbe ring and lettering syst em for the P330 i and P330 m Card Printers to help yo u.
Foreword Declarat ions of Conf ormity 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual vii Icons Throughout t his manual, di fferent icons hi ghlight importa nt information, as follows: Note • Indicates information tha t emphasizes or supple ment s importa nt po in ts of the main text.
viii P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Foreword Declarations of Conformity.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 1 Contents • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Return Materials Authorization . . . . . . . . . . . . . . . . . .
2P 3 3 0 i & P330 m Card Printer User’s Manual 980459-001 Rev C 3 • Printing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . .
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 3 Appendix B • Smart Card Cont act St ation . . . . . . . . . . . . . . . . . . . 51 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4P 3 3 0 i & P330 m Card Printer User’s Manual 980459-001 Rev C.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 1 1 Introduction Thank you for choosi ng the Zebra P330 i or P330 m Card Printer . This manual guid es you to effic ient start up an d operation of y our new Card Printer .Printer Features.
2P 3 3 0 i & P330 m Card Printer User’s Manual 980459-001 Rev C Introduction Controls, Connectors, and Indicators Controls, Connectors, and Indicators Y our printer has an LCD Display Panel and a Panel Button on the front and a power connector , power switch, and interface conn ector(s) on the rear panel.
Introduction Controls, Connecto rs, and Ind icators 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 3 LCD Panel The LCD Panel can display t he following me ssages: Message Mode Oper.
4P 3 3 0 i & P330 m Card Printer User’s Manual 980459-001 Rev C Introduction Controls, Connectors, and Indicators.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 5 2 Installation and Setup General Information This section will guide you throu gh the installati on and setu p of your P330 i or P330 m Card Printer . This consists of the foll owing procedures, which sho uld be performed in the order presented.
6P 3 3 0 i & P330 m Card Printer User’s Manual 980459-001 Rev C Inst allation and Setup Unpacking the Printer Unp acking the Printer Y our Card Printer ships in a carton and protective anti -static bag. Keep a ll packaging material in case you need to move or re-ship the printer .
Inst allation and Setup Unpacking the Printer 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 7 5. Lift the pr inter out of the carto n by holdin g it with bo th hands. 6. Please ensure that you have a clean and near ly dust free environment for proper operation and storage of the printer .
8P 3 3 0 i & P330 m Card Printer User’s Manual 980459-001 Rev C Inst allation and Setup Unpacking the Printer If any items are missing, please contact yo ur dealer . T o reorder, please re fer to Appendix D of this manu al. 8. Remove packing tape securing the prin te r ’ s Main Cover and Card Feeder Cover .
Inst allation and Setup Unpacking the Printer 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 9 b. Locate the Print Head protection pad and th e Ca rd Cleaning Cartridge location tape (see below). c. Release the Print Head Carri age by pushing the Prin t Head Carri age Latch to the left, and raise the Print Head Carriage .
10 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Installing the Print Driver Soft ware and Setting Driver Options d. Remove the prin t head protecti on pad. K eep the pad, as well as the other packing material and the shipping cart on, in case the printer is shipped or move d.
Inst allation and Setup Loading a Ribbo n 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 1 1 • From the main menu of your documentat ion CD, select your desired language and then select “DRIVERS” from the subsequent me nu. The Install W izard will walk you throug h the appropriate steps.
12 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Loading a Ribbon b. Raise the Print Head Carriage by p ressing the relea se latch to the left (toward the output hopp er ) and lifting as sh own below to about a 4 5 ° angle.
Inst allation and Setup Loading a Ribbo n 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 13 4. Gently press the p rint head carriage down until it is fully lowe red, as shown bel ow . V ery little force i s neccessary to perform this step.
14 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Installing the Card Cleaning Cartridge Inst alling the Card Cleaning Cartridge The Card Cleaning Cartri dge cleans the cards en terin g the printe r .
Inst allation and Setup Installing the Card Cleaning Cartridge 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 15 4. Locate the slot at the re ar of the Card Cl eaning Cartridge mounting loca tion; see below .
16 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Setting the Card Thickness Control Setting the Card Thickness Control The Card Thickness Co ntrol is set by the user to adjust th e gap as cards ent er the printer , to prevent double-feeds (whic h coul d ca use a jam) or mis-feeds.
Inst allation and Setup Setting the Card Thickness Control 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 17 3. There are four de tents to set the po sition of the Ca rd Thickness Contro l. Slide the Card Thickness Control to the position corresponding to the following: Detent Position Card Thickness Highest 50 mil (1.
18 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Loading Cards Loading Cards This section shows how to load plastic cards into the P330 i or P330 m Printer . The pr inter can use cards with a range of thickness from 10 mil (0.
Inst allation and Setup Loading Cards 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 19 2. Remove all wrap ping from th e card deck. 3. Holding the card d eck by the sides, hold it vert ically against a flat surface such as a desktop.
20 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Card Output Hoppe r Card Output Hopper The card output hopper i s normally extended to receive the printed cards.
Inst allation and Setup Connecting the Prin ter to your Computer 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 21 Connecting the Printer to your Computer The P330i or P3 30 m Printer includes a standard USB interface.
22 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Connecting Power Connecting Power The printer includes an internal AC power su pply that accepts nominal input voltage in the range from 1 10 to 230 volts at 50 to 60 Hertz.
Inst allation and Setup Printing a T est Card 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 23 Printing a T est Card W ith ribbon and cards loa ded, your printer is rea dy to print. T o check the op eration of the printer , you should print a test ca rd.
24 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Inst allation and Setup Packing the Printer for Shipment 2. If the printer sti ll has powe r applied an d is turned on, and is sti.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 25 3 Printing a Card Printing with the P330 i or P 330 m Card Printer is similar to printing with any o ther printer in a W indows environment. • The Print Driver Software is instal le d on your computer (see Chapter 2).
26 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Printing a Card Printing a Sample Card “Single Feed Options ” all ows Disabling or Enabling Single Feed Support . • If “Disable Single Feed Support” is selected, when the printer runs out of cards in the feeder , the LCD display will read OUT OF CARDS.
Printing a Card Feeding O ne Card at a T ime 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 27 8. Once you are ready to print, go to the File menu and select Print .
28 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Printing a Card Feeding One Card at a T ime.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 29 4 C leaning Cleaning the Printer Clean your prin ter using Pre-Satu rated Cleani ng Cards provided.
30 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Cleaning Cleaning the Printer How to Clean 1. Leave the Printer power on, or turn it on if it was of f.
Cleaning Cleaning the Print Head 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 31 8. The long clea ning card will automatically feed into th e printer and the printing p rocess will contin ue. The LCD Pa nel w ill again display the messa g e CLEANING PRINTER .
32 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Cleaning Card Cleaning Cartridge Card Cleaning Cartridge Y our printer includes a Card Cle aning Cartridge. This item cl eans the car ds entering the prin ter through the card feeder .
Cleaning Card Cleanin g Cartridge 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 33 3. Remove the cleaning rol ler from the Card Cleaning Cartridge and discard. 4. Install new cl eaning rolle r into the Card Cleaning Cartridge. T o avoid contamination, always hold the cleanin g roller by the ends.
34 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Cleaning Card Cleaning Cartridge 6. Replace the Card Clea ning Cartridge into the printer: 7. Close the pr inter main co ver . Note • DO NOT touch the adhesive roller surface that contacts the cards.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 35 5 Troubleshooting The table on the next page offers causes and solutions to symptoms rela ted t o improper operation. Check the table when experien cing any loss of oper at ion or print qualit y .
36 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C T roubleshooting Problem / Desc ription Cause / Soluti on The LCD Panel displays OUT OF CARDS message. 1. Check for cards in the card feeder . If no cards present, loa d cards. 2. Check that Card Thickness Control lever is properly adj usted (see Loading Cards in Chapt er 2).
T roubleshooting Print Quality Issues 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 37 Print Quality Issues This section will help you re solve print qualit y problems. The print quality is dependent on several factors. The two most important factor s that will increase your print qua lity are cleanliness and card stock.
38 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C T roubleshooting Print Quality Issues Possible Cause: • Print Head is dirty . Solution: • Clean the Print Head Possible Cause: • Print Head elemen ts are damaged (e.g., scratched or burnt).
T roubleshooting Print Quality Issues 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 39 Possible Cause: • Dust or emb edded cont aminati on on elements of the Print He ad. Solution: • Perform a Cleaning of the Print Head (see Chapter 4).
40 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C T roubleshooting Print Quality Issues Possible Cause • Ribbon may not be installed in the printer . Solution: • Check for ri bbon in the printer . Possible Cause • Cards may not meet specifi cations.
T roubleshooting T roubleshooting the Ethern et Connection and Adapter 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 41 T roubleshooting the Ethernet Connection and Adapter Resett.
42 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C T roubleshooting T roubleshooting the Ethernet Connectio n and Adapter 5. If the LED is alternately fl ashing red and green for longer th an 2 minutes, the Ethernet Adapter is in firmware-download mode.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 43 6 Technical Specifications General Specifications • Full colo r dye-sublima t ion card prin ting • 25 seconds pe r card single.
44 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C T echnical Specifications Bar Codes Bar Codes • Code 39, Code 128 B & C wi th & without check di gi t • 2 of 5 and 2 o.
T echnical Specifications Bi-Directional Communications Interfaces 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 45 Cont act Location for Smart Card ISO St andard 7816 Bi-Directional Commu nications Interfaces •U S B • Built-in Ethern et (optional) Mechanical S pecifications • W idth: 18.
46 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C T echnical Specifications Options.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 47 A PPENDIX A Magnetic Card Encoder Introduction This Appendix incl udes operation and maintenance requi rements for the P330 i or P330 m Printer with th e optional mag ne tic card strip e encoder .
48 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Magnetic Card Encoder Sample Encoding Program Sample Encoding Program Refer to the Programmer ’ s Manual (part number 98001-00 1). Magnetic Encoder Cleaning The Magnetic Encoder Read/W rite Head is cleaned as part of the printer cleani ng process.
Magnetic Car d Encoder ISO S tandard E nc od i ng 980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 49 ISO S t andard Encoding T rack # Field Sep arator T rack Density V alid Characte.
50 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Magnetic Card Encoder ISO S tandard Encod ing.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 51 A PPENDIX B Smart Card Contact Station This section cont ains information o n the additiona l operations of a P330 i or P330 m Printe r equipped with th e optional Smart C ard Contact S tation.
52 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Smart Card Cont act St ation Smart Card Contact S tation Inter fa ce Smart Card Cont act St ation Interface When a command to t he.
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 53 A PPENDIX C Connecting to a Network Card printers can be connect ed to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is con nected locally t o the host comput er and configured to be shared to other client co mputers.
54 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Connecting to a Network External Print Server External Print Server A stand alone device that acts as a server on the network specifically for rece iving print jobs and passing t hem to the prin ter .
980459-001 Rev C P330 i & P330 m Card Printer User ’s Manual 55 A PPENDIX D Worldwide Sales & Support Sales and Support Locations The Americas: Zebra T echnologies, LLC Card Printer Solution.
56 P330 i & P330 m Card Printer User ’s Manual 980459-001 Rev C Worldwide Sales & Support Web s it e Latin America Sales Office: 9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (3 05) 558 3100 Fax: + 1 (305 ) 558-8485 e-mail: latinsales@zebra.
An important point after buying a device Zebra Technologies P330m (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra Technologies P330m yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra Technologies P330m - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra Technologies P330m you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra Technologies P330m will certainly help you make a decision on the purchase.
If you already are a holder of Zebra Technologies P330m, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies P330m.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies P330m. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies P330m along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
