Instruction/ maintenance manual of the product H 2824-Z Zebra Technologies
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H 2824-Z Desktop Printer User Manual.
Zebra ® LP 2824-Z™ User Guide.
Customer Order # 980531-001 A © 2004 ZIH Corp. The copyrights in this manua l and the label printer desc ribed therein are owned by Zebra T echnologies. Unauthorized reproduction of this manual or the software in the label printer may result in impr isonme nt of up to one year and fines of up to $10,000 (17 U.
980531-001 A LP 2824-Z User Guide 3 Proprietary Statement This manual contai ns proprietary informat ion of Zebra T echno logies Corporat ion and its subsidiaries (“Zebra T echnologies”) . It is intend ed solely for the inform ation and use of parties operating and mai n taining the equipment descri bed herein.
4 LP 2824-Z User Guide 980531-001 A Propriet ary S t atement The user is cautioned that any changes or modific ations not expressly approved by Z ebra T echnologies co uld void the user ’ s authori ty to operate t he equipment. T o ensure compliance, this printer must be u sed with Shielded Communication C ables.
980531-001 A LP 2824-Z User Guide 5 Preface This section provides yo u with contact informat ion, document structure and or ganization, an d additional re ference documents. Cont act s Y ou can contact Zebra T echnologies at any o f the followi ng: Visit us at: www .
6 LP 2824-Z User Guide 980531-001 A Preface Environment al Management Support Y ou can contact Ze bra supp ort at: Web Address: www .zebra.com/SS/ service_support.
Preface Related Documents 980531-001 A LP 2824-Z User Guide 7 Related Document s The following documents might be hel pful references: • ZPL II ® Pr ogra mming Guide V olume I (part number 45541L) and Vo l u m e I I (part number 45542L ).
8 LP 2824-Z User Guide 980531-001 A Preface Related Documents.
980531-001 A LP 2824-Z User Guide 9 Contents Propriet ary St atement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 LP 2824-Z User Guide 980531-001 A Content s 3 • Operations & Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Thermal Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
980531-001 A LP 2824-Z User Guide 1 1 1 Introduction This section describes what you get in your sh ipping box and prov ides an overview of printer parts. This sectio n also has proced ures that describe how to open and close the p rinter and report any pr oblems.
12 LP 2824-Z User Guide 980531-001 A Introduction What’s in the Box? What’ s in the Box? Save the carton and all packi ng materials in case you ne ed to ship or store the print er later .
Introduction Inspecting the Printer 980531-001 A LP 2824-Z User Guide 13 Inspecting the Printer Look at the outside of th e printer and make sure tha t all parts are present. Opening the p rinter T o access the media comp artment, you must open the printer .
14 LP 2824-Z User Guide 980531-001 A Introduction Inspecting the Printer After opening the pri nter , check the media compartment. Tear Bar Print Head Open-Hange r Lock Head-Up Sensor Peel-Off Option .
Introduction Inspecting the Printer 980531-001 A LP 2824-Z User Guide 15 Closing the printer 1. Hold the top cover and press t he “k ick-stand” cov er lock to rel ease. 2. Lower the top cover . The ribbon carriage automatical ly folds up into place.
16 LP 2824-Z User Guide 980531-001 A Introduction Inspecting the Printer.
980531-001 A LP 2824-Z User Guide 17 2 Getting Started This section describ es how to set up you r printer for th e first time and us e the most common operating procedures for lo ading media in tear-of f mo de and loading ribbon .
18 LP 2824-Z User Guide 980531-001 A Getting S t arted Attaching Power Supply Att aching Power Supply Check the power supp ly to make certain it is ap propriate for your in put voltage. 1. Make sure the power switc h is in the of f position (forward).
Getting S tarte d Loading Roll Media 980531-001 A LP 2824-Z User Guide 19 Loading Roll Media When you load medi a, you must place the ro ll on the medi a hangers and then adjust the media guides. Y ou must use the co rrect media for t h e type of pr inting you req uire.
20 LP 2824-Z User Guide 980531-001 A Getting S t arted Loading Roll Media Placing the Roll in the Media Comp artment Whether your roll medi a is inside or outside wound you load it into th e printer the same way . 1. Open the printer . Remember that y ou need to pull the release levers toward the front of the printer .
Getting S tarte d Loading Roll Media 980531-001 A LP 2824-Z User Guide 21 Adjusting the Guides The guides direct the media towa rd the platen and print head. 1. Thread the media through the guides. They should just to uch the edges of the media. 2. Close the top c over .
22 LP 2824-Z User Guide 980531-001 A Getting S t arted Operator Controls Operator Controls Power Switch Press backwar d to turn ON or forwar d to OFF the printer . Feed Button • T apping the Feed button forces the prin ter to feed one blank label. • Holding th e Feed button forces the printer to feed continuously .
Getting S tarte d Printing a T est La bel 980531-001 A LP 2824-Z User Guide 23 Printing a T est Label Before you conn ect the printer t o your computer , make sure that the printer is in proper working order . Y ou can do this by printing a con figuration label.
24 LP 2824-Z User Guide 980531-001 A Getting S t arted Hooking Up the Printer an d Computer Hooking Up the Printer and Computer Y our printer will have o ne of these comb inations of interfaces: • P.
Getting S tarte d Hooking Up the Prin ter and Computer 980531-001 A LP 2824-Z User Guide 25 Ethernet Interface Requirement s Ethernet provid es a powerful net w orking capab ility that can be of use in a variety of internet/ intranet prin ting soluti ons.
26 LP 2824-Z User Guide 980531-001 A Getting S t arted Adjusting the Print Width 3. When the print er and host are synchronized, the LED changes to solid green. (No labels will print du ring autoba ud synchron ization.) ^SC Command Use the Set Co mmunications ( ^SC ) command to change the communicati ons settings on th e printer .
980531-001 A LP 2824-Z User Guide 27 3 Operations & Options This section help s you get the most from your pri nter . Y ou must use programming t o control many of the printer’ s functions. For detailed info rmation abou t creating label s using ZPL II, refer to the ZPL II Pr ogramming Guide or visi t our web site at www .
28 LP 2824-Z User Guide 980531-001 A Operations & Options Thermal Printing Thermal Printing Y ou must use the co rrect medi a for the type of p rinting you req uire. Y ou must use direct thermal media . Caution • The print head becomes hot while pr inting.
Operations & Option s Replacing Supplies 980531-001 A LP 2824-Z User Guide 29 Replacing Supplies If labels run out while printin g, leave the print er power on while reloadi ng (data loss results if you turn off the printer). After you l oad a new ribbon roll, press the Feed butt on to restart.
30 LP 2824-Z User Guide 980531-001 A Operations & Options Printing in Peel-Mode Printing in Peel-Mode The optional dispe nser allows you to print in “peel-mod e” where the labe l backing follo ws a different path and the labe ls are presented one at a time for subsequent placement.
Operations & Option s Printing in Peel-Mode 980531-001 A LP 2824-Z User Guide 31 A B C.
32 LP 2824-Z User Guide 980531-001 A Operations & Options Printing on Fa n-Fold Media Printing on Fan-Fold Media Printing on fan-fold media requires y ou to set both the media hangers an d the med ia guides in position. 1. Open the t op cover . 2.
Operations & Option s Using the Cu tter Optio n 980531-001 A LP 2824-Z User Guide 33 Using the Cutter Option Printers that have a be zel with a motorized blad e can dispense one or mo re forms that are then automatically cut from the media supply .
34 LP 2824-Z User Guide 980531-001 A Operations & Options Using the Cutter Option.
980531-001 A LP 2824-Z User Guide 35 4 Maintenance Cleaning When you clea n the printer , use one of the following su pplies that best suits you r needs: : The cleaning pro cess takes just a co uple of minutes u sing the steps out lined below .
36 LP 2824-Z User Guide 980531-001 A Maintenance Cleaning Print Head Considerations Always use a new cleaning pen on the print head (an ol d pen carries contaminants from its previous u ses that may damage the prin t head). When you loa d new media, yo u can also c lean the p rint head.
Maintenanc e Cleaning 980531-001 A LP 2824-Z User Guide 37 Media Path Considerations Use a cleanin g swab or pen to remove debris, dust or crust th at has built-u p on the hol ders, guides and media path surfaces. 1. Use the alcoh ol in the clea ning swab or p en to soak the debris so that it breaks up.
38 LP 2824-Z User Guide 980531-001 A Maintenance Cleaning Sensors Dust can accumula te on the media and head-up sensors. 1. Gently blow awa y dust; if necessary , use a dry sw ap to brush awa y dust. If adhesives or other contaminates remain, use an al cohol mo istened sw ab to break up.
Maintenanc e Lubrication 980531-001 A LP 2824-Z User Guide 39 Platen Considerations The standard platen (drive roll er) normally does not require cleaning. Pape r and liner dust can accumulate without ef fecting print operatio ns. Contamin ates on the platen roller ca n damage the print head or cause the media to slip when pr inting.
40 LP 2824-Z User Guide 980531-001 A Maintenance Replacing the Plat en Replacing the Platen Removal Open the printe r and remove an y media. 1. Using a poin ted stylus, u nhook the tabs on the right and left sides. Then rotate them forward. 2. Lift the pla ten out of the prin ter ’ s bottom frame.
Maintenanc e Replacing the Print Head 980531-001 A LP 2824-Z User Guide 41 Replacing the Print Head In the event you need to repl ace the print head, read the pr ocedure and review the removal and installation steps before actuall y replacing the pri n t head.
42 LP 2824-Z User Guide 980531-001 A Maintenance Replacing the Print Hea d Thermal-T ransfer LP Model Before followi ng the step s in this proce dure, open t he printer by pulling the release latc hes forward then lifting the top cove r . Removal 1. Grasp the print he ad spring and pull it to the left; then, slide it free of the carri age.
Maintenanc e Replacing the Print Head 980531-001 A LP 2824-Z User Guide 43 Replacing the LP Print H ead (Continued) Assembly 1. Align the pr int head to plu g the left an d right connectors into the wire bu ndles. 2. Slip the ground w ire under the right screw and us e a #1 Phillip s driver to tigh ten it.
44 LP 2824-Z User Guide 980531-001 A Maintenance Replacing the Print Head.
980531-001 A LP 2824-Z User Guide 45 5 Troubleshooting Resolutions 1. The printer is not receiving power . • Have you turned on the printer power? • Check power connections from the wall outlet to the power sup ply , and from the p ower supply to th e printer .
46 LP 2824-Z User Guide 980531-001 A T roubleshooting Resolutions 3. The printer has failed it s power on self test (POST). • If this error occurs right after you turn on th e printer , contact an authorized reseller for assistance. There is a short age of memory .
T roubleshooting Resolutions 980531-001 A LP 2824-Z User Guide 47 7. The print head is under temperature. • Continue prin ting while t he print head reaches the correct operating t emperature. The print head is over temperature. • Printing will stop until the p r int head cools to an acceptable printing t emperature.
48 LP 2824-Z User Guide 980531-001 A T roubleshooting Print Quality Problems Print Quality Problems No print on the label. • Y ou must use the co rrect media for t he method of prin ting you require.
T roubleshooting Print Quality Problems 980531-001 A LP 2824-Z User Guide 49 The printing does not st art at the to p of the label, or misprinting of one to three labels. • The media may not be threaded under th e medi a guides. Refer to “Loading the Media” in the Getting S tarted chapter .
50 LP 2824-Z User Guide 980531-001 A T roubleshooting Manual Calibration Manual Calibration Manual calibrat ion is recomme nde d whenever you are using pre-pr i nted media or if the printer will not correctly auto calibrate . 1. Make sure media i s loaded.
T roubleshooting T roubleshooting T ests 980531-001 A LP 2824-Z User Guide 51 T roubleshooting T est s Printing a Configuration Label T o print out a listing of the printer’ s current configuration, refer to th e one-flash sequ ence in “Feed Button Mod es” later in this chapter .
52 LP 2824-Z User Guide 980531-001 A T roubleshooting Resetting the Factory Default V alues Resetting the Factory Default V alues Sometimes, resetting the printer to the fac tory defaults solv es some of the pro blems.
T roubleshooting Feed Button Modes 980531-001 A LP 2824-Z User Guide 53 Feed Button Modes Power Off Mode (Communi cations Diagnostics Mode) W ith the printer power off, press and hold the feed button while you tu rn on the power . The prin te r prints out a listing of its current configuration.
54 LP 2824-Z User Guide 980531-001 A T roubleshooting Battery Battery The optional Re al T ime Clock requires a three-volt lithium battery on the main printed circuit board. Y ou can discern a lo w or flat battery if the printer provides a co nsistently dela yed date stamp.
980531-001 A LP 2824-Z User Guide 55 6 Interfaces Universal Serial Bus (USB) Connector The figure below displays the cable wirin g required to use the printer’ s USB interface. For printer supporte d operating systems and drive rs, see th e software an d document ation CD or visit the Ze bra printer we b site at: www .
56 LP 2824-Z User Guide 980531-001 A Interfaces Parallel Interface Parallel Interface The maximum current available t hrough the interf ace port is not to exceed a tot al of 0.75 amps. Pin No. Description 1 NStrobe/Host Clk 2-9 Data Bits 1-8 10 nACK/Ptr Clk 11 Busy/Per Busy 12 PError/ACK Dat Req.
Interfaces ZebraNet ® PrintServer I I for Ethernet Networks 980531-001 A LP 2824-Z User Guide 57 ZebraNet® PrintServer II for Ethernet Networks This interface us es an RJ-45 straig ht-through cab le type. The ta ble below prov ides the pino ut assignments.
58 LP 2824-Z User Guide 980531-001 A Interfaces Serial (RS-232) Connector Serial (RS-232) Connector The maximum current available t hro ugh the serial and/or parall el port is not to exceed a t otal of 0.75 A mps. When XON/XOFF handshakin g is select ed, data fl ow is contro lled by th e ASCII contro l codes DC1 (XON) and DC3 (XOFF).
Interfaces Serial (RS-23 2) Connecto r 980531-001 A LP 2824-Z User Guide 59 Connecting the Printer to a DTE Device DB-25S Connector to DTE Device (PC) DB-9P Connector to Printer DB-9S Connector to DTE.
60 LP 2824-Z User Guide 980531-001 A Interfaces Serial (RS-232) Connector.
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Zebra T echnologies Corpora tion 333 Corporate W oods Parkway V ernon Hills, Il linois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.
An important point after buying a device Zebra Technologies H 2824-Z (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra Technologies H 2824-Z yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra Technologies H 2824-Z - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra Technologies H 2824-Z you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra Technologies H 2824-Z will certainly help you make a decision on the purchase.
If you already are a holder of Zebra Technologies H 2824-Z, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies H 2824-Z.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies H 2824-Z. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies H 2824-Z along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
