Instruction/ maintenance manual of the product GX420t Zebra Technologies
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Use r Gu ide Ze b r a GX 42 0t / GX 43 0t De sk top Thermal Prin t e r.
ii 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 © 2008 Z I H Corp. T h e c opyr ig h ts in t h is m an u al an d th e softw are a n d/or f irm w are in th e labe l prin ter des cribed t h e r e in are ow n ed by Z I H Corp.
ii i 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A FCC Com pl i a nce S tatem en t T his d ev i c e c o m plies w i th Part 15 rules. Ope ratio n is subjec t to th e follo win g two cond it ions: 1. T his d ev i c e m ay not ca u se ha rmfu l in terfere nce , a nd 2.
iv 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 E nv iro nm e nt al Ma na g em e nt Do not disp o se o f this p ro d u c t in unsorted municip al wa ste. T h is product is recy clab le, a nd s h o u l d b e r e cycl ed a ccordin g to y o ur lo ca l stan dard s.
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A A b out Th i s Docu ment T his se ctio n provid es y o u with co n tact in fo rm atio n , d o cume nt structu re an d or g an i z atio n , a nd ad ditio n al refe renc e d o c u me nts. Cont ents W ho Shoul d U se Th is D oc u me n t .
Abo ut Thi s Doc um e nt Who Should Use T his Docum ent vi 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 W ho Sh ou l d U se T h i s Do cum ent T his Us er Guide is inte nd ed fo r use by an y p erson who n eed s to o p erate o r to tro ubles hoo t problem s with the printe r.
vii About This Docum e nt Cont acts 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A C o n tac ts W e b Site V isit u s a t: http://www .ze bra .com T ec hn ical S u p port v i a the I nte rnet is ava il a ble 2 4 hou rs pe r da y, 36 5 d ay s pe r y e ar .
Abo ut Thi s Doc um e nt Docum ent Conventions vii i 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Docu ment Co nv enti on s T he fo llo win g co n ve ntio n s a re used throu g hou t th i s documen t to co n ve y c ertain informatio n .
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Con t e nts Abo ut T his Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v W h o Sh oul d U s e T his Docum e n t . . . . . . . . . . .
x 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 3 • Prin t O p e ration s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 D e term in i n g Prin te r Con f ig uratio n . . . . . . . . .
xi 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5 • M ain te n a n c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 C leanin g . . . . . . . . . . . . . . . . . . . . . . . .
xi i 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07.
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 1 Introdu ction T his se ctio n d escrib es w hat y o u g et in y ou r s hipp ing b o x an d p ro v ide s an o v erv iew of p ri n ter features. T his i n cludes proced u re s tha t de scribe h o w to open an d clo s e the prin ter a nd rep o rt an y p ro b lems.
I n tr o du c ti on GX Series T herm al Printers 2 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 GX Ser i es T h er mal P ri nter s T he Ze bra GX m o d el is th e b est in clas s d esk t op t h erm al p r in ter with the wide st ran ge o f features.
3 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A W hat’ s i n t h e B ox? Sa ve the carton a nd all p ack ing ma t e rials in cas e y o u ne ed to s hip o r s t ore th e p rinter l a ter . A fter unp ack ing , m ake sure y o u ha ve all p arts.
I n tr o du c ti on What’s in the Box ? 4 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Y ou r P rinter O pe ning the printer T o ac cess the med ia c o mp artme nt, y o u m u st ope n th e p rinter . P ull the releas e latch es to wa rds y ou a nd lift the cover .
5 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Printer Fe atures Sen s or P eel Bar P lat en Ro l ler Pri n thead B l ack-Lin e Sensor R ibb on Trai.
I n tr o du c ti on What’s in the Box ? 6 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Mov ea b l e B l ackline Sensor (Optio n ) M edia Cut ter (O p ti o n ).
7 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A O pe rator Controls Po w er S w itch P re ss up t o tu rn ON or do w n to tu rn OF F th e p rinter . Fe ed B utt on • T ap th e Feed b u tto n once to fo rce the prin t e r to feed one blan k la bel.
I n tr o du c ti on What’s in the Box ? 8 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 S t atus Light L o ca ted o n the to p ca se n ex t t o th e fee d but ton, the statu s li g ht func ti ons as a p ri n ter o p erational in dica to r (s ee S ee Rev .
9 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Closing th e printer 1. L o we r the to p cover . 2.
I n tr o du c ti on What’s in the Box ? 10 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 No t es • __ _________________________________________________________________ _________ __.
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 2 Getting S t a rted T his se ctio n d escrib es h o w to s et u p y o ur prin ter for the first time a nd use th e m o st c o mm o n o p eratin g p ro c edures fo r load i n g med ia. Cont ents A t tachi ng Po w e r .
Ge t tin g S t ar te d A ttaching Power 12 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 At t achi n g P ower 1. Ma ke su re the prin ter ’ s power switch is in t h e off positio n (down). 2. I nse rt the A C p o we r cord in to th e p o we r supp l y .
13 Ge tting St arte d Loading Roll Media 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A L o adi n g R o l l Medi a W hen y o u lo a d m edia , y o u must pla ce th e roll o n to th e m edia ha ng ers. Y o u must use th e c o rrec t med ia for the ty p e of p ri n ting y ou require.
Ge t tin g S t ar te d Loading Roll Media 14 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Plac ing the Roll in th e M edia Com p artm ent 1. Ope n the p rinter . Rem emb er tha t y o u nee d to p u ll t h e relea se latch leve rs t oward the front o f th e p rinter .
15 Ge tting St arte d Loading Roll Media 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. I f y ou r prin t e r inc l ude s th e move ab l e bla cklin e se nsor optio n , v erify t h at th e se nsor is align ed in th e c ente r de fau lt p o s i tion.
Ge t tin g S t ar te d Loading Roll Media 16 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 4. P ull the med ia so th at it ex tend s ou t of the fro n t of the prin t e r . V erify the ro ll tu rn s fre ely. T he roll m u st n o t sit in the bot tom of th e me dia c o mp artme nt.
17 Ge tting St arte d Loading T ransfer Ribbon 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A L o adi n g T r an s fer R i b bo n Tran sfer rib bons co m e in sev era l varie t ie s an d i n some cas es c o lo rs to m atch y o u r ap plication ne eds .
Ge t tin g S t ar te d Loading T ransfer Ribbon 18 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 1. Wit h the p ri n ter ope n, plac e a ne w ribb o n rol l on printe r’ s lo wer ribb o n su p ply sp ind l e s. Ro tate the ro ll until the notche s a l ig n a nd lo c k in to th e left s i d e o f th e supp ly h u b .
19 Ge tting St arte d Loading T ransfer Ribbon 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. P ull the trans fer ribb o n ’ s lea der o ff the ro ll a nd attac h it with the ad hes i v e s t rip on th e lead er to the emp ty ri b bon co re o n th e supp ly s pind le.
Ge t tin g S t ar te d Loading T ransfer Ribbon 20 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 4. Ro tate the thumb whe el on th e left s i d e of th e supp ly s pind le until the ribb o n is p u lled ti g ht across th e p ri n the ad.
21 Ge tting St arte d P rinting a T est (Printer Configuration) Label 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A P ri n ti n g a T est (P ri nter Co nfi gu r ati on ) Label B e for e y o u c onn e ct th e p r i n te r to y o u r c o m p uter , mak e s u re t h at th e p rinter is in p ro p er wo rk ing o rd er .
Ge t tin g S t ar te d Hooking Up the Printer and Com puter 22 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 H oo ki ng U p the P ri nter and Com pu t er T he Ze bra G-S eries printe rs supp o rt a va ri e ty of inte rface o p ti ons an d c o n figuratio n s.
23 Ge tting St arte d Hooking Up the Printer and Com puter 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A USB In te rfac e Requi r eme n ts Univ ersa l Se ri a l Bu s (ve rsio n 2 . 0 c o mp liant) provide s a fast in t e rface tha t is comp atible wi th y ou r e xisting PC h ardw are.
Ge t tin g S t ar te d Hooking Up the Printer and Com puter 24 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Serial Communi c atio ns T he re quired cab l e must ha ve a nin e-p i n .
25 Ge tting St arte d Hooking Up the Printer and Com puter 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A EP L Y C o m m a n d Use t h e serial p o rt s etu p ( Y ) comma nd to c ha ng e the comm u n i c atio n s se t tin gs on the printe r .
Ge t tin g S t ar te d Hooking Up the Printer and Com puter 26 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Para l lel Po r t T he required ca ble m u st h av e a twen ty -five pin .
27 Ge tting St arte d Hooking Up the Printer and Com puter 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Eth e rnet T he printe r req u ires UT P RJ4 5 Ethe rnet c ab l e rated CA T -5 o r b etter .
Ge t tin g S t ar te d Hooking Up the Printer and Com puter 28 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Com m unic ating w ith the P rinter Beg i n ins t a ll in g t h e Z e bra Wind o ws Driver and th en t urn o n the prin t e r .
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3 Pr i nt O p er at i on s T his se ctio n p ro v i d es med ia a nd prin t han dlin g, fo n t an d lan guag e s u pp o rt, an d th e se tu p o f less c o m mo n p rinter c o n figuratio n s.
Pri nt Ope rat io ns Determ ining Printer Configuration 30 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Det er m i ni n g P r i nter Co nfi gu r ati on T he G-Se ries p rinter u se s a ZPL p ri n ter c o n figurati on statu s labe l to re port the prin t e r ’ s configuratio n status for both E PL an d ZPL ope ratio n s.
31 Print Ope rations Modes of Printing 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A M o des of P ri nti ng Y o u ca n ope rate th is p ri n ter in ma ny differen t mode s an d med ia config u ra t ions : • Direct th erma l prin ti n g (which uses hea t sen siti v e med ia to print).
Pri nt Ope rat io ns Print Media T ypes 32 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 T abl e 1 • T y pe s of M ed i a Rol l and Fanfold M e di a M edia T ype H ow I t Loo ks Descr i pti o n No n -Conti n u o u s Ro l l M e d i a Roll med ia is w o und o n a core tha t can b e 1 in.
33 Print Ope rations Replacing Supplies 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Dete rm ining T her m al M e dia T y pes T herm al tran sfer med i a req u ire s ribb o n for prin t in g w hile d irect th erma l med ia d o e s n o t.
Pri nt Ope rat io ns A djusting the Print Width 34 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Repl aci ng a Partia lly Us ed T ra n sfer Ribbon T o rem o v e used trans fer rib bon, p erform th e foll owing ste ps. 1. Cu t th e rib bon from th e tak e-up r oll.
35 Print Ope rations Media Sensing 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Me d ia S en s in g T he G-Se ries p rinter has aut oma t ic me dia s ens i n g cap ab i lity. Th e printe r is d esig ned to continuo usly c he ck an d a dju s t med ia len gth sen sing for min o r v ariatio n s.
Pri nt Ope rat io ns Ribbon Overview 36 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 R i bb on O vervi ew Ribb o n is a t h in fi lm that i s coated o n one side with wa x, resin , or wax res i n , w hich is trans ferred to t h e m ed i a during the the rmal tra nsfer proces s.
37 Print Ope rations Ribbon Overview 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Rib bon Scr atch T est P e rfo rm the ribb o n scra t c h te st wh en l a be l s are u n av ailable . T o p erf or m a ri b bon scr at ch t est, com p l et e th ese steps: 1.
Pri nt Ope rat io ns Printing on Fan-Fold Media 38 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n ti n g o n Fan-Fol d Medi a P rin ti n g o n fan -fo ld med ia re quir e s y o u to adjust the me dia g u id e’ s s t op posit ion.
39 Print Ope rations Printing on Fan-Fold Media 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. I nse rt the med ia th ro ugh the slo t a t the rear o f th e p rinter . 4. Ru n the me dia b etwe en the han ge rs. 5. Clo se the to p cover .
Pri nt Ope rat io ns Printing with Ex ternally Mounted Roll Media 40 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n ti n g wi th E x ter n al l y Mou nted R o l l M edi a T he G-Se ries p rinter acc o mm o d ates exte rnally mou n t e d ro ll me dia similar to the printe r’ s su p port o f fa n-fol d me dia.
41 Print Ope rations Fonts and Y our Printer 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A F o nt s and Y ou r P ri nter T he G-Se ries p rinter su p ports y ou r lang u a ge an d font .
Pri nt Ope rat io ns Fonts and Y our Printer 42 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 • T o rem o v e n o n A sian EPL fo n t s with EPL p ro g rammin g, u se the EK co mm a nd . • T o rem o v e EPL A sian fo n ts from th e p ri n ter , u se the Z P L ^ID co mm a nd .
43 Print Ope rations St and A lone Printing 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A St an d Al o ne P ri n ti ng Y o ur p ri n ter c an be configured to wo rk withou t b eing a t ta che d to a co m puter . T h e p ri n ter h as the ability t o auto m atically ru n a sing l e lab el fo rm .
Pri nt Ope rat io ns Sending Files to the Printer 44 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Send i ng File s to th e P rin te r F iles can b e se nt to the prin ter from the M i.
45 Print Ope rations Sending Files to the Printer 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5. Cli c k on y ou r Z e bra prin t e r to s elect t h e p rinter fo r d o w nlo a d. 6. Se lect th e F ile m enu a nd click o n the S el ect Fi r m w a r e Fi l e.
Pri nt Ope rat io ns Print Meter 46 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n t Mete r T he G-Se ries p rinter h as the cap ab i lity t o rep o rt printh ead ma inten an ce a lerts. T h e p rinter c an provid e cle anin g a nd early warn ing o f end of calculated prin thea d life alerts.
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 4 Printer O p ti o ns T his se ctio n cove rs the comm o n prin t e r o p tio n s an d acc essories with brie f de scriptions and how to ge t y ou s t a rted u sin g or config u rin g y o ur p ri n ter optio n or ac cess o ry.
P r in t e r Op t io ns Label Dispenser Option 48 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 L ab e l Di spen se r O pti on T he factory in stalled labe l disp en ser option a l lows y o u to prin t a lab el with ba ckin g (li n er/we b) b eing re mo v ed fro m the lab el as it prints, rea dy fo r app licatio n .
49 Printe r Options Label Dispenser Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 2. L i ft th e lin er over the t op o f th e p rinter and open th e d i s pen ser doo r . 3. I nse rt the labe l li n er betwe en the disp ens er d o or an d th e p rinter body.
P r in t e r Op t io ns Label Dispenser Option 50 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 4. Clo se the disp en ser d o or . 5. P re ss th e Fee d b u tto n to ad van ce the med ia. 6. Du rin g the p rint j ob, th e printe r will pee l of f the b ack ing a nd p rese nt a sing l e la bel.
51 Printe r Options Moveable Blackline Sensor Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A M o v e ab l e B l ackl i n e Senso r O pti o n T he factory in stalled o p ti ona l m.
P r in t e r Op t io ns Moveable Blackline Sensor Option 52 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 A djust ing t he M ov e able B lac kl ine Sensor for B la ck M ark or N otche s L o ad the me dia. Before c l osing the p ri n ter , ad j ust the move able bla cklin e se nsor as fo llo w s: 1.
53 Printe r Options Moveable Blackline Sensor Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A.
P r in t e r Op t io ns Cutter Option 54 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Cutte r O pti on T he printe r supp o rts two fac t ory installed me dia cut te r o p ti ons fo r fu ll width cutti n g o f la bel li n er , tag o r receip t me dia.
55 Printe r Options Cutter Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Loadi ng M e dia w ith t he Cut te r O ption 1. Ope n the p rinter . Rem emb er tha t y o u nee d to p u ll t h e relea se latch leve rs t oward the front o f th e p rinter .
P r in t e r Op t io ns Cutter Option 56 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 3. I f y ou r prin t e r inc l ude s th e move ab l e bla cklin e se nsor optio n , v erify t h at th e se nsor is align ed in th e c ente r de fau lt p o s i tion.
57 Printe r Options Cutter Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 4. T hrea d th e m ed i a throu g h th e c u tter ’ s in side slo t so tha t it ex t e nd s ou t of the fro n t of the prin t e r . V erify the ro ll tu rn s fre ely.
P r in t e r Op t io ns ZebraNet® 10/ 100 I nternal Print Server Option 58 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Z eb r aN et ® 10/1 00 I nter n a l P r i nt Server O p t i o.
59 Printe r Options ZebraNet® 10/100 I nternal Print Server Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Printer Ne t w ork Conf i g ur ation S ta t us Labe l G-S eries p rinte.
P r in t e r Op t io ns RT C and Full Flash Mem ory Option 60 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 R T C an d Ful l F l ash Memo r y O pti on P rin ters with the factory i n s.
61 Printe r Options A sian Font s - Printer A ccessory 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Asi a n F o nt s - P r i n t er Access o r y A sian fo n t sets are downloade d in t o the printe r by th e user or i n teg rato r .
P r in t e r Op t io ns KDU — Printer A ccessory 62 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 KDU — P ri n te r Acc essory T he KDU (k ey board disp lay u n i t) i s a s mall term i n al unit th at inte rfaces with th e p rinter fo r acc essin g EPL lab el forms s t ored in th e p rinter .
63 Printe r Options KDU — Printer A ccessory 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A KDU and G - S erie s Printer S eri al Port A d a pt e r Insta lla t ion 1. Sw i tc h th e p rinter p o w er to OFF . 2. A lign the ad apte r be t w een the KDU’ s serial c o n nec to r a nd the serial i n terfac e on t h e prin t e r .
P r in t e r Op t io ns KDU Plus — Printer A ccessory 64 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 KDU P l u s — P r i nter Acces so r y T he KD U Plu s is a te rmina l d ev i c e with me mo ry fo r stori n g files an d m aintain ing one or more remote p rinters.
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5 Mainten an ce T his se ctio n p ro v i d es ro ut in e c lean i n g an d m ainten an ce proced u re s. Cont ents C l e a ni ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mai nte nan ce Cleaning 66 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Cl ea n i ng W hen y o u clea n th e p rinter , u s e one o f t h e follo win g supp lies th at b est suits y ou r ne eds : Y o u ca n obta i n c l e anin g su p plies at w ww .
67 Mainte nance Cleaning 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Cle aning the P rinthea d A lway s use a ne w c l e anin g pen on th e p rinthe ad (an o ld pe n carries contam i n an ts fro m its pre vio us uses that m ay da mag e th e p rinthe ad ).
Mai nte nan ce Cleaning 68 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 M edi a P a th Co nsidera tions Use a clea ning s wab to rem o v e deb ris, dust or c ru st t h at has b u ilt-u p on the holde rs, gui d es an d med ia p ath su rfa ces .
69 Mainte nance Cleaning 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Sensor Cleanin g Du s t can ac cumu la t e o n the me dia sen so rs.
Mai nte nan ce Cleaning 70 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Platen Cl eani n g and Repla ce m ent T he stand ard plate n (d ri v e roller) norma l ly does n o t re quire clea nin g. Pap er a nd li n er d u s t can acc u m u late wit h o ut effec t in g print ope ratio n s.
71 Mainte nance Cleaning 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. L i ft th e p laten o ut of the prin t e r’ s bott om fra me. 4. Clean the pla t e n w i th the alcohol moistene d swab . Clea n from t h e c en t e r o ut. Re pea t this proces s u n til the all o f t h e ro ller surfac e h as b een c l e an ed.
Mai nte nan ce Cleaning 72 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 7. A lign the plate n with the ge ar to the l e ft an d lower i t in to th e p rinter ’ s b o tto m fram e.
73 Mainte nance Replacing the Printhead 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A R epl aci ng th e P r i n t h ea d I f y ou ne ed t o re place the prin thea d, read the p ro ce dure a nd rev i e w th e rem o v al an d installation ste ps before a ctu a ll y rep lacin g t h e p rinth ead .
Mai nte nan ce Replacing the Printhead 74 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 3. Use a b lu n t tipp ed too l to pre ss t h e rele ase tab on th e ri g ht side and t h en th e left side of th e prin t h ea d. Th e too l d iame ter ca n b e fro m 0 .
75 Mainte nance Replacing the Printhead 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 4. Gen tl y b u t firmly pull the two printh ead ca ble bund l e s’ c o n nec t ors off o f th e p rinth ead . 5. Gen tl y b u t firmly pull the gre en grou n d w i re o ff th e p rinthe ad .
Mai nte nan ce Replacing the Printhead 76 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Rep laci ng t h e P r i nthead 1. P ush the left side p ri n the ad co n ne cto r i n to t h e p rinth ead . T h e conn ec t or is k ey ed to only inse rt o n e wa y.
77 Mainte nance Replacing the Printhead 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5. I nse rt the prin t h ea d b rack et’ s th e tab into slot i n th e ribb o n fram e a ssem bly. A lign the prin t h ea d sp ring slot s to th e fiv e p o sts and sn ap the prin t h ea d in to th e rib bon fra me.
Mai nte nan ce Replacing the Printhead 78 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 6. P la ce th e le ft han d side o f th e rib bon g u id e in to th e rib bon fra me. Sw i n g t h e ri g ht s i d e o f the ri b bon guide i n to t h e s l ot an d sna p it in t o p o sitio n .
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 6 T roub l e sho oting T his se ctio n provid es informa t ion a bou t p ri n ter e r ror rep o rtin g tha t y ou m i g ht n ee d for prin t e r tro ublesh o oting . A ss o rted dia gn o stic t e sts are inc l ude d.
Tr ou b les ho o ti ng St a tus Li ght De scr ipt ion s 80 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 St atus L i g ht Desc ri pti on s St atus L i g ht Err o r R esol u t i o ns 1 .
81 T rouble shooting St atus Light Error Re solutions 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A The printhea d nee d s to cool d ow n. • I f this erro r co n tinues, t urn the printe r power o ff fo r fi v e m inutes or more, and th en t urn o n .
Tr ou b les ho o ti ng Pri nt Qua lit y Pro ble m s 82 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n t Q u al i ty P rob l e m s No print on the l abel . • T he med ia m ay not be direc t therm al m edia whe n printin g with o ut ri b bon (i.
83 T rouble shooting Print Quality Proble m s 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A T her e a re l ong t ra ck s of m i s s i ng print ( bl ank v er t ic al line s ) on severa l la bels. • T he printh ead is d irty. C l e an the printh ead .
Tr ou b les ho o ti ng Pri nt Qua lit y Pro ble m s 84 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 A E P L la bel form a t w as s e nt t o, bu t not re cognized b y , the printer . • I s the p ri n ter in pa u se mode ? I f so , pre ss th e Feed b u tto n .
85 T rouble shooting Manual Calibration 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A M an ual Cal i b r ati on Ma nual c alibra t ion is re comme nd ed wh ene ve r y o u a re u sin g pre-p rinted med ia or i f the p rinter will not correctly au to ca li b rate.
Tr ou b les ho o ti ng T ro ubl e sh oot in g T e s ts 86 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 T r o ub l esh oo t i n g T est s Printing a Configuration La b e l T o prin t o.
87 T rouble shooting R e se tting the Factory De fault V alue s 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A R es ett i n g th e Fac to r y Def aul t V al u e s Some t im es, re setting t h e p rinter to t h e fac to ry defa u lts ma y solve s o me problem s.
Tr ou b les ho o ti ng Com m un ica ti ons Di agn ost ics 88 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 T he fo llo win g exa mp l e o f a c o mm u n icatio n s DU MP m o d e p ri n ted o ut.
89 T rouble shooting Fe e d Button Mode s 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A F eed B u tt o n Mod es Po wer O ff Mode (Communicati o ns D iagnostics Mod e) W i th t h e pri n t er pow er of f , press a n d h ol d th e Fee d bu tton whil e yo u t urn o n t he p o we r .
Tr ou b les ho o ti ng Fe e d B utt on Mo de s 90 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Po wer O n Modes W i th th e pri n ter pow er on an d top cov er cl os ed, pr ess an d h ol d t h e F e ed bu t ton f or sev er al secon ds.
12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A A A p pe ndix T his se ctio n p ro v i d es printe r interfa ce co n ne ctio n information. Cont ents Un iv e r s a l Se r ial Bus (U SB ) I n terf a c e . . . . . . . . . . . . . . . . . . .
Universal Serial Bus (USB) I nterface 92 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 U ni v er sal Ser i al B us (U SB ) I nter fa ce T he fi g u re b elo w disp l a y s the cab le wiring re qui re d to u s e th e p ri n ter ’ s US B in t e rface .
93 Parallel I nterface 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A P a ra lle l I n t er fa c e T he p ri n ter ’ s p ara l le l inte rface uses the I EEE 1 28 4- A to 12 84 -A p arallel interfa ce ca bles. Both en ds h av e D B-2 5 pin ma l e conn ectors.
Ethernet I nterface 94 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Ether n et I n t erf ace T his in terface req u ires a U TP RJ 4 5 Et h ern et c able rated CA T -5 or b etter . T he t a ble be l ow p ro v ides the cab le’ s p inou t a ssign men ts.
95 Serial Port I nterface 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Ser i al P o r t I nte rfa ce T he max imu m curren t av ailable throu g h th e se rial an d/or pa rallel p o rt is n o t t o ex cee d a to tal of 0.
Serial Port I nterface 96 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Con nec ti ng the Printer to a D T E De vice Con nec ti ng the Printer to a D CE Dev i c e D B - 25S Con n ect o.
An important point after buying a device Zebra Technologies GX420t (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra Technologies GX420t yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra Technologies GX420t - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra Technologies GX420t you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra Technologies GX420t will certainly help you make a decision on the purchase.
If you already are a holder of Zebra Technologies GX420t, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies GX420t.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies GX420t. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies GX420t along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
