Instruction/ maintenance manual of the product RM56V1 Xircom
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RealPor t TM Modem 56 User’s Guide.
October 1998 Xircom reserves the right to make improvements and/or changes in the products and programs described in this User’s Guide at any time without notice. The software described in this User’s Guide is furnished under a license and may be used or copied only in accordance with such license.
Table of Contents iii Contents HARDW ARE INST ALLA TION .................................................. 1- 1 WINDOWS 95 AND 98 INST ALLA TION ................................... 2-1 WINDOWS NT 4.0 INST ALLA TION ....................................
iv RealPort Modem 56 User’s Guide EN EN EN EN EN EN EN EN EN EN EN EN EN EN EN.
Hardware Installation 1-1 CHAPTER 1 Har dwar e Installation Intr oduction The Xircom RealPort™ Modem 56 supports modem speeds up to 56Kbps using either the V.90 or the K56flex standard. The RealPort Integrated PC Card plugs into a Type III or dual Type II PC Card slot.
1-2 RealPort Modem 56 User’s Guide Har dwar e Installation Package Contents • Xircom RealPort Modem 56 (Model RM56V1) • RJ-11 telephone line cord • User’s Guide and Quick Installation Card • Software and online documentation on 3.
Hardware Installation 1-3 PC CARD TYPE III OR DUAL TYPE II SLOT TRANSMIT/RECEIVE (YELLOW) CARRIER DETECT (GREEN) Inserting the RealPort Integrated PC Card.
1-4 RealPort Modem 56 User’s Guide RJ-11 RJ-11 connectors are identical: use one for modem link, one for a telephone set. Connecting Modem to the Telephone Network (RJ-11) Connecting a Telephone (RJ.
CHAPTER 2 Windows 95 and 98 Installation Plug and Play Installation Plug and play installation of the Xircom RealPort™ Modem 56 is supported under Windows 95 and 98. Installation with these versions of Windows is described in this chapter. Use these instructions for a first-time installation of the Xircom RealPort Modem 56.
2-2 RealPort Modem 56 User’s Guide 5 After plug and play installation is complete, and before restart- ing the computer, use Start/Run to execute SETUP.EXE from the Xircom diskette. Xircom Utilities will be copied to your hard disk, a program group will be set up, and CountrySelect and online registration utilities will launch.
Windows 95 and 98 Installation 2-3 Windows 95 and 98 T r oubleshooting Review this section if any of the following problems occur: • Modem initialization errors occur when attempting to dial- out using a communications application. • Connection fails or other problems occur.
2-4 RealPort Modem 56 User’s Guide Use the Modem Diagnostics T ool to verify the computer-to- modem inter face. 1 In the Modems option in Control Panel, click Diagnostics. 2 In Diagnostics properties, highlight the COM port associated with the Xircom modem and click the More Info button.
CHAPTER 3 Windows NT 4.0 Installation PCMCIA Ser vices V erification Before installing the Xircom RealPort Integrated PC Card, make sure that PCMCIA services are enabled on your computer. 1 Select Devices from the Control Panel. 2 Scroll down the Device list to the PCMCIA device.
3-2 RealPort Modem 56 User’s Guide 8 At the Modems Properties screen click Dialing Properties to set up dialing properties (not necessary if a modem had been previously installed). Click Close. 9 Use Start/Run to execute SETUP.EXE from the Xircom diskette.
Windows NT 4.0 Installation 3-3 Tr oubleshooting Modem Setup Modem difficulties can usually be traced to interrupt, I/O address or communications port conflicts. A modification to the Windows NT 4.0 default communication drivers or physical damage to card or cables can also be the source of problems.
3-4 RealPort Modem 56 User’s Guide.
APPENDIXES Appendix A. Suppor t Ser vices Service and Support Xircom offers an extensive family of service and support programs, including world-class phone support, software updates, plus 24-hour access to our BBS, World Wide Web, and other electronic facilities.
A-2 RealPort Modem 56 User’s Guide Xircom Worldwide Access Americas Customer Support Xircom, Inc. 2300 Corporate Center Drive Thousand Oaks, California 91320-1420 Direct Line to Customer Support (805) 376-9200 Customer Support (6 a.m. to 5 p.m. Monday through Friday U.
Appendixes A-3 Asia Pacific Customer Support Xircom Asia Pacific (Pte) Ltd. 76 Shenton Way Unit #06-01 Singapore 079119 +65 323 1511 +65 323 3404 Customer Support +65 224 3313 Fax +65 323 0455 BBS (up to 33.
A-4 RealPort Modem 56 User’s Guide Appendix B. Specifications General Specifications Connectors: RJ-11 (modem), RJ-11 (phone set pass-through) Size: 85.
Appendixes A-5 Modem Specifications (continued) Command set: Hayes and Microcom compatible AT com- mands Data interface: PCMCIA Release 2.1 compliant, 68-pin connector Analog interface: RJ-11C modular telephone connector DTE speeds: 1200, 2400, 4800, 7200, 9600, 14400, 19200, 37400, 57600, and 115200 bps Appendix C.
A-6 RealPort Modem 56 User’s Guide Your Obligations Your warranty rights will be honored provided you 1 Read and follow your user documentation for installation, setup, software setup, and operating.
Appendixes A-7 b We will not honor, and will consider our warranty voided, if there has been any (1) tampering with the Product’s external label or serial number, (2) attempt to open the Product’s case, or (3) attempted or actual repair by anyone other than an authorized Xircom technician.
A-8 RealPort Modem 56 User’s Guide Appendix D. Regulator y Agency Notices FCC Regulations - Part 15 Declaration of Conformity (DoC) Xircom, Inc. declares that the equipment described in this document is within the requirements of the Code of Federal Regulations listed below: Title 47 Part 15, Subpart B, Class B for a digital device.
Appendixes A-9 with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
A-10 RealPort Modem 56 User’s Guide The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all those devices ring when your telephone number is called. In most but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.
Appendixes A-11 Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Commu- nications du Canada.
A-12 RealPort Modem 56 User’s Guide Appendix E. Softwar e License Agreement Xircom grants you a non-exclusive license to use the copies of software programs supplied with this product on the followi.
An important point after buying a device Xircom RM56V1 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xircom RM56V1 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xircom RM56V1 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xircom RM56V1 you will learn all the available features of the product, as well as information on its operation. The information that you get Xircom RM56V1 will certainly help you make a decision on the purchase.
If you already are a holder of Xircom RM56V1, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xircom RM56V1.
However, one of the most important roles played by the user manual is to help in solving problems with Xircom RM56V1. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xircom RM56V1 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
