Instruction/ maintenance manual of the product Phaser 4600DN Xerox
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Version 1.0 November 2010 Xe r o x ® Phaser 4600/4620 User Guide.
©2010 X erox C orpor ation. XEROX ® and XEROX and Desi gn ® are tr ademarks of Xerox C orpor ation in the United St ates and/ or other countries. Changes are periodically made to this do cument. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions .
Xe rox Phaser 4600 /4620 User Guide 3 Co n te n t s 1G e t t i n g S t a r t e d Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Machine Overview .
X erox Pha ser 4600/462 0 User Guide 4 Printing using Maci ntosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Printing a Docu ment . . . . . . . . . . . . . . . . .
Xe rox Phaser 4600 /4620 User Guide 5 Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Active Jobs . . . . . . . . . . . . .
X erox Pha ser 4600/462 0 User Guide 6 Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 10 Saf ety Notices and Safety . . . . . . . . . .
Xe rox Phaser 4600 /4620 User Guide 7 1 Getting St arted Bef ore you use your machine, tak e some time to f a miliarize yourself with the various f eatures and options.
Getting Started X erox Pha ser 4600/462 0 User Guide 8 We l c o m e Thank you f or choosing a Xer ox Phaser 4600/4620 s eries machine. These products hav e been designed f or ease of use. T o use your machine to its f ullest pote ntial, t ake s ome time to read this User Guide.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 9 Machine Ov erview Bef ore you use your machine, tak e some time to f a miliarize yourself with the various f eatures and options.
Getting Started X erox Pha ser 4600/462 0 User Guide 10 Internal C omponents Options and C o mponents T oner Cartridge SMart Kit Drum Cartridge Fu s e r U n i t T r ansf er Roller Phaser 4600/4620 Dir.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 11 C ontrol P anel Overview Displa y Screen: Displays all the a vailable progr aming f eatures, plus general machine inf ormation. Menu: Enters Men u Mode and scrolls through the a vailable menus. Back: Sends you back to the previ ous menu.
Getting Started X erox Pha ser 4600/462 0 User Guide 12 P ow ering on the Machine The On/Off swit ch and the pow e r inle t are at the rear of the machine. 1. C onnect the AC P ower Cor d to the machine and a pow er outlet. The pow er cord must be plugged into a grounded pow er sock et.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 13 P rinter Driv er Inst allation The X erox prin ter driv er can be inst alled using the disc pro vided with your machine or downloaded fr o m t h e X e r o x w e b s i t e www.xerox.com . T o install the driver use the Add Print er Wizard provided b y the oper ating system.
Getting Started X erox Pha ser 4600/462 0 User Guide 14 11. Click Open > OK . 12. Select the printer f rom the list. Click Next . 13. T ype the printer name and select if y ou want to use the printer as the def ault printer. Click Next . 14. Select if you w ant to share the printer.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 15 13. Enter the printer name. 14. Select if you want to use the pr inter as the def ault print er. Click Next . 15. Select if you w ant to print a test page. Click Next . 16. Select Finish . Uninst alling T o uninstall the X erox printer driv er: 1.
Getting Started X erox Pha ser 4600/462 0 User Guide 16 Lo a d i n g Pa p e r P aper T ray 1 (B ypass T r ay) and Paper T ray 2 are pro vided as standard on all configur ations. Additional paper tr ays can be purchased as an option. Up to 6 paper tr ays or up to 4 paper tr ays and a High Capacity F eeder can be inst alled.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 17 2. F an the paper and insert it into the tr ay. Do not fill abov e the Maximum Fill Line . Note P aper T ra ys 2, 3, 4, 5 and 6 can hold a maximum of 520 sheets of 20 lb (80 g/m²) bond paper or 50 env elopes in Pa p e r Tra y 2 .
Getting Started X erox Pha ser 4600/462 0 User Guide 18 5. After loading paper in the paper tr ay, set the pa per size, type and color using the control panel. Pre s s OK to confirm the settings or Stop to change the settings. F or instructions, re f er to T ray P aper Settings on page 61.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 19 Menu Options The Menu button provides access to inf ormation about the machine and the machine setups. Af t er your machine is inst alled, it is recommended that t he settings and options are customized to fully meet the requirements of the Users.
Getting Started X erox Pha ser 4600/462 0 User Guide 20 Inf ormation Sav ed Jobs Sav ed Jobs is a standard f eature on machines which have been configured with the option al Hard D isk Drive. It enables you to retriev e jobs which hav e been stored on the machine using the printer driver.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 21 Tr a y M a n a g e m e n t Use the T ray Management options to set the machine def aults f or managing paper and media. Option Description Pa p e r S o u r c e Sets the paper tr ay to be used f or print jobs.
Getting Started X erox Pha ser 4600/462 0 User Guide 22 T r ay P aper Settings Use the T ray P aper Settings to set the size , type and color settings f or each tr ay. To o l s The settings on the machine can be setup using the To o l s option on the machine, or b y using C entreW are Internet Services.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 23 Gener a l C are and C onsumables There are sev er al consumables on the machine that n eed replenishing or replacing, such as paper, staples, and Customer Replaceable Unit s.
Getting Started X erox Pha ser 4600/462 0 User Guide 24 L o gging On and Off The S ystem Administ r ator may choose to enable cert ain local security and ac counting f eatures which require the users to enter a User ID, passwor d or account number bef o re using the machine.
Getting Start ed Xe rox Phaser 4600 /4620 User Guide 25 F urther Assist ance F or any additional help visi t our customer w ebsite at www.xerox.com or cont act the Xe ro x S u p p o r t Ce nt e r quoting the machine serial number.
Getting Started X erox Pha ser 4600/462 0 User Guide 26.
Xe rox Phaser 4600 /4620 User Guide 27 2 Pr i n t The X erox Phaser 4600 /4620 printers produce high qu ality prints f rom electronic documents. Y ou can ac c es s t h e p r i n te r fro m y o u r P C by i n s ta l l in g t h e appropriate printer driver.
Pri n t X erox Pha ser 4600/462 0 User Guide 28 P rinter Driv ers T o acce ss special printi ng options, use a Xerox printer driver. X erox provides drivers f or a var iety of page description languages and oper ating syst ems.
Pri n t Xe rox Phaser 4600 /4620 User Guide 29 P rinting using Windows The f ollowing pro vides an ov erview of the print proced ure and f eatures ava ilable when printin g using Windows.
Pri n t X erox Pha ser 4600/462 0 User Guide 30 P r int P rocedure Documents can be p rinted f rom your PC using the p rinter driv ers sup plied. The printer driv er must be loaded on ea ch PC which uses the mac hine f or printing. Note If a local security or accounting f eature is enabled, y ou may need an account bef ore using the machine.
Pri n t Xe rox Phaser 4600 /4620 User Guide 31 P aper/Output Use the P aper/Output tab to select the basic printing requir ements f or your job. I dentify the type of job being submitte d, the paper, sides prin ted, finishing and quality re quirements .
Pri n t X erox Pha ser 4600/462 0 User Guide 32 • Delay P rint use this option to enter a specific time to print the job. This is u seful f o r large jobs or if you wa nt all your jobs to print at the same time. When y ou select this job type, the Dela y Pri nt screen is display ed.
Pri n t Xe rox Phaser 4600 /4620 User Guide 33 Advanced P aper Selection Select this option to display the Advanced P aper Selection screen. If there is a bi-directio nal connection to the prin ter, the medi a loaded in each of the tr ays is shown. Select the paper tra y, size, colo r and type to use f or printing.
Pri n t X erox Pha ser 4600/462 0 User Guide 34 Stapling (optional) Use to select the st apling opti ons f or the print job if the optional finisher is installed. •S e l e c t 1 Staple to staple each set. •S e l e c t None to switch off st apling.
Pri n t Xe rox Phaser 4600 /4620 User Guide 35 Some f eatures are only sup ported by specific print er configurations, oper ating systems or driv er types. Y o u may see mor e f eatures o r options listed t han your specific machin e sup ports. Add Co v e rs Use this option to add blank or printed covers to your print ed document.
Pri n t X erox Pha ser 4600/462 0 User Guide 36 5. If any inserts hav e individual progr aming, such as a diff erent paper color or a diff erent number of inserts, select the entr y requir ed and use the Edit button to change the progr aming.
Pri n t Xe rox Phaser 4600 /4620 User Guide 37 Layout/W atermark The Lay out/W atermark tab contains settings f or selecting page layout, booklet layout and watermark options. Some f eatures are only supported by specific print er configur ations, operating syst e ms or driver types.
Pri n t X erox Pha ser 4600/462 0 User Guide 38 • Landscape prints the text and images acr oss the longest dimension of the paper. Select the sides printed option requ ired f rom the second drop-down men u. • 1-Sided Prin t prints on one sid e of the paper or transp arency.
Pri n t Xe rox Phaser 4600 /4620 User Guide 39 • Fo n t if you selected Te x t or Time St amp , select this option to access the Fo n t sc reen to change the f ont f amily, style, and size to use f or the text.
Pri n t X erox Pha ser 4600/462 0 User Guide 40 P rinting using Macintosh This section explains how t o print using Macintos h. Y ou need to set the print environment bef o re printing.
Pri n t Xe rox Phaser 4600 /4620 User Guide 41 Xe ro x Fea t u r e s The Xer ox Fea t u re s t ab provides the f ollowing options: Gr aphics Use the Gr aphics option to enhance the quality of your output. Select Gr aphics f rom the d rop-down lis t under Orientation to access the gr aphic f eatures.
Pri n t X erox Pha ser 4600/462 0 User Guide 42 P rinting using Linux P r inting f rom Ap plications There ar e a lot of Linux ap plications that allow you t o print using C ommon UNIX P rinting Syst em (CUPS). Y ou can print on your machine f rom any such application.
Pri n t Xe rox Phaser 4600 /4620 User Guide 43 C o nfiguring P r inter P roperties Using the Pri n te r Prop e r ti e s window provided by the P rinters configur ation , you can change the various properties f or your machine as a printer. 1. Open the Unified Driv er Configurator .
Pri n t X erox Pha ser 4600/462 0 User Guide 44.
Xe rox Phaser 4600 /4620 User Guide 45 3 Jobs The Jobs option enables you to ma nage activ e jobs, view inf ormation about completed jobs, access personal & secure jobs, and print jobs whi ch hav e been sav ed on the machine.
Jobs X erox Pha ser 4600/462 0 User Guide 46 Activ e Jobs Use the Activ e Jobs option to display a list of all the jobs current l y i n t he l i s t w a i t i n g to b e p r o c e s s ed . T o view details about an activ e job, select the job in the list.
Jobs Xe rox Phaser 4600 /4620 User Guide 47 Pe r s o n a l & S e c u r e J o b s P ersonal & Secure Jobs can be submitted us ing the printer driv er and held at the ma chine until selected by a user f or printing or deleting. Y ou can also submit Secur e Jobs usin g CentreWare Intern et Se rvic es.
Jobs X erox Pha ser 4600/462 0 User Guide 48 Sa ved Jobs Sav ed Jobs is a standard f eature on machin es which hav e bee n configured with the optional Hard Disk Drive. It enables you to retrieve jobs which hav e been stor ed on the machin e using the printer driv er.
Jobs Xe rox Phaser 4600 /4620 User Guide 49 Saving a Job Pr ior to using the Sav ed Jobs option, a job must be sav ed to a f older on the machine. Jobs c an be sav ed using the printer driver. T o store a job using the print er driv er: 1. Open your do cument and select Pri nt f rom the application File menu.
Jobs X erox Pha ser 4600/462 0 User Guide 50 C ompleted Jobs This option d isplays the jobs which hav e been complet ed on the machine. Up to 50 jobs can be displayed. Inf ormatio n about the job is shown, f or example the job owner and submission time.
Xe rox Phaser 4600 /4620 User Guide 51 4 USB F lash Memory USB memory devices are available with a variety of memory capacities to give you more room f or storing documents. F or inf ormation about setting up and enabling the USB P ort, ref er to the Sy s te m Administr a tor Guide .
USB Flash Memory X erox Pha ser 4600/462 0 User Guide 52 Inserting the USB Memory Device Y o ur machine sup ports USB memory devices wi th F A T16/F A T32 and sector size of 512 byte s. 1. Check your USB Memory Device is within specification. • Y ou must use only an authorized USB memory device with an A plug type connector.
USB Flash Memory Xe rox Phaser 4600 /4620 User Guide 53 P rinting f rom USB Memory De vice Y o u can dir ectly print files stored on a USB memor y device. Y ou can print the f ollowing sup ported file types: • PRN: Only files creat ed b y the driv er provided wi th your machine are recommended to print f rom a USB memory device.
USB Flash Memory X erox Pha ser 4600/462 0 User Guide 54.
Xe rox Phaser 4600 /4620 User Guide 55 5 P aper and Other Media In this chapter, you will learn ab out the diff erent types of stock and stock sizes that can be used on you r ma ch ine , ava il abl e p ap er tr ays and the typ es of stock and sizes sup ported b y each tr ay.
P a per and Other Media X erox Pha ser 4600/462 0 User Guide 56 Lo a d i n g Pa p e r P aper T ray 1 (B ypass T r ay) and Paper T ray 2 are pro vided as standard on all configur ations. Additional paper tr ays can be purchased as an option. Up to 6 paper tr ays or up to 4 paper tr ays and a High Capacity F eeder can be inst alled.
P a per and Other Media Xe rox Phaser 4600 /4620 User Guide 57 4. Adjust the paper guide to th e width of the st ack of print material. Ensure y ou hav e not loaded too much print media. The st ack should be under the Maximu m Fill line. 5. After loading paper in the paper tr ay, set the paper size, type and color using the control panel.
P a per and Other Media X erox Pha ser 4600/462 0 User Guide 58 3. Squeeze the rear and side guides and mov e fr om the curren t position and into th e correct position f o r the current pa per size. Make sure the guides click into place. 4. Close the paper tr ay.
P a per and Other Media Xe rox Phaser 4600 /4620 User Guide 59 T r ay Management and Settings T ray Management Settings and T ra y P aper Settings are used to configure the paper tra y settings and media. T r ay Management Settings 1. P ress the Menu button on the control panel.
P a per and Other Media X erox Pha ser 4600/462 0 User Guide 60 P ress the up/down arr ows to highli ght the option required and press OK . 4. P ress the up/down arr ows to highli ght the s etting requir ed and press OK to save the selection.
P a per and Other Media Xe rox Phaser 4600 /4620 User Guide 61 T r ay P aper Settings After loading paper in the paper tr ay, set the paper size, type and color using the control panel. After closing the paper tray the paper size, type and co lor are automatica lly disp layed.
P a per and Other Media X erox Pha ser 4600/462 0 User Guide 62 Media Specif ications Media Guidelines When selecting or loading paper, env elopes or other special medi a please adhere to these guidelines: • Attempting to print on damp, curl ed, wrinkled or torn paper can c ause paper jams and poor print quality.
P a per and Other Media Xe rox Phaser 4600 /4620 User Guide 63 Media T ypes The t able below shows the media types sup ported f or each tr ay. Ke y : The media types are shown in the Tr a y P a p e r S e t t i n g s . The Paper T ype option allows you to set the type of paper to be loaded in th e tr ay.
P a per and Other Media X erox Pha ser 4600/462 0 User Guide 64.
Xe rox Phaser 4600 /4620 User Guide 65 6 C entreW are Int ernet Services C entreW a re Internet Services uses the embedded HT TP Server on the machine.
C entreW are Internet Services X erox Pha ser 4600/462 0 User Guide 66 Using C entreW are Int ernet Services Pr ior to connecting to CentreW are Internet Services the machine must be ph ysically connecte d to the network with T CP/IP and HTTP enable d.
CentreW are I ntern et Se rvi ces Xe rox Phaser 4600 /4620 User Guide 67 St atus The St atus page prov ides inf ormation about your machine and access to the C entreW are Internet Services options. Gener al The machine name, addres s details and status inf ormati on is display ed.
C entreW are Internet Services X erox Pha ser 4600/462 0 User Guide 68 Tr a y s This area displays st atus inf ormation about all the paper tr ays and the output areas.
CentreW are I ntern et Se rvi ces Xe rox Phaser 4600 /4620 User Guide 69 Meter Assist ant™ Meter Assist ant™ provides det ailed inf ormation, incl uding dates, times, and counts of impressions sent in the last billing meter tr ansmission. The meter da ta is rec orded in the Xerox serv ice m anag ement system.
C entreW are Internet Services X erox Pha ser 4600/462 0 User Guide 70 •U s e t h e Start an Online T roubleshooting session at www.xerox.com... button to access the X erox w ebsite f or immediate a dvice on resolving machine problems. •U s e t h e Download F ile to Y our Computer.
CentreW are I ntern et Se rvi ces Xe rox Phaser 4600 /4620 User Guide 71 Jobs Activ e Jobs Use this option to chec k the st atus of your job. The Activ e Jobs list displays a list of the current jobs and the st atus of each job.
C entreW are Internet Services X erox Pha ser 4600/462 0 User Guide 72 Sav ed Jobs Jobs which hav e been sav ed to the machine memory can be accessed using the Sa ve d Jobs option. Saved Jobs are stored in the f olders listed. Select the f older required.
CentreW are I ntern et Se rvi ces Xe rox Phaser 4600 /4620 User Guide 73 Pr i n t The Pri nt option enables you to send a print ready job such as a PDF or P ostScript file to the printer over t he internet. Y ou can send the job f rom your desk top or from a rem ote location.
C entreW are Internet Services X erox Pha ser 4600/462 0 User Guide 74 Pr o p e r t i e s The Prop e rt i e s option contains all the settings, setups and def ault values f or installing and setting up the mach ine. These ma y be prot ected b y a user na me and password and should only be changed by y our System Administra tor.
CentreW are I ntern et Se rvi ces Xe rox Phaser 4600 /4620 User Guide 75 Sup port The Sup p ort option provides usef ul links and inf ormation f or upgrading y our machine or getting f urther assistance f or troubleshooting. • Softwar e Upgr ades - s elect the Xerox websit e link to access the software download options f or your machine.
C entreW are Internet Services X erox Pha ser 4600/462 0 User Guide 76.
Xe rox Phaser 4600 /4620 User Guide 77 7 Setups This chapter identifies the settings that y ou can cu st omize to meet your requ irements. Changing these settings is easy an d will sav e yo u time when using the machine.
Setups X erox Pha ser 4600/462 0 User Guide 78 Accessing T ools All the machine setup f eatures are accessed through the Menu button on the control panel. The se tup and def ault options should be setu p and customized by the S yst em Administr ator. Access to these options maybe p asscode protect ed.
Setups Xe rox Phaser 4600 /4620 User Guide 79 C onf igur ation P age This report pr ovides inf ormation about your machin e setup, including the serial number, IP Address, installed options and the software version. T o access the options: 1. P ress the Menu button on the C ontrol P anel.
Setups X erox Pha ser 4600/462 0 User Guide 80 Setup The Setup options enable y ou to customize network se ttings, printe r settings, genera l settings and machine settings which are specific to the machine, such as D ate & Time and P ower Management.
Setups Xe rox Phaser 4600 /4620 User Guide 81 7. C ontinue customizing the Network Settings options as requir ed, then pr ess Stop to return to ready mode . P ostScript Setup 1. P ress the Menu button on the control panel. 2. Pr ess the up/down arrows to highlight To o l s and press OK .
Setups X erox Pha ser 4600/462 0 User Guide 82 5. P ress the up/down arr ows to highli ght the option required and press OK . 6. P ress the up/down arr ows to highli ght the s etting requir ed and press OK to save the selection. 7. C ontinue customizing the PCL Setup options as required, then press St op to return to ready mode.
Setups Xe rox Phaser 4600 /4620 User Guide 83 The f ollowing Machine Settings options are av ailable: Option Description Settings User Interf ace Use this option to set the message display language, the timeout options, if a job sheet is required an d the stock f or the job sheets.
Setups X erox Pha ser 4600/462 0 User Guide 84 5. P ress the up/down arr ows to highli ght the option required and press OK . 6. P ress the up/down arr ows to highli ght the s etting requir ed and press OK to save the selection. 7. C ontinue customizing the Machine Settings as req uired, t hen press Stop to return to ready mode.
Setups Xe rox Phaser 4600 /4620 User Guide 85 File Security If you hav e sent print jobs to the machine tha t are confid ential or sensitive, you can delete any data that is stored on the hard disk after the job has been printed using Immediate Ov erwrite or On Demand Overwrite.
Setups X erox Pha ser 4600/462 0 User Guide 86 Special F eature Options These options pr ovide access to special f eatures and fun ctions that hav e been loaded on your machine. T o access the options: 1. P ress the Menu button on the C ontrol P anel.
Setups Xe rox Phaser 4600 /4620 User Guide 87 Clone P rinter Cloning enables you to conv eniently copy the setti ngs of one machine and transf er them to other machines. F or instructions on Cloning a Printer ref er to the Sy stem Admini str ator Guide .
Setups X erox Pha ser 4600/462 0 User Guide 88 Accounting Enablement Accounting options can be used to r estrict access to the mach ine and record machine usage b y diff erent jobs, groups or depart ments. T o a ccess the options: 1. P ress the Menu button on the C ontrol P anel.
Xe rox Phaser 4600 /4620 User Guide 89 8 Gener al C are and T roubleshooting This chapter includes: • Gener a l C are on page 90 • T roubleshooting on page 97 • F urther Assistance o n page 118.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 90 Gener a l C are There are sev er al consumables on the machine that n eed replenishing or replacing, such as paper, staples, and Customer Replaceable Unit s.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 91 • An environment with salty ai r. • Do not store comsumables directly on the floor. • Do not touch the surf ace of the photosensitive drum. • Do not expose the T o ner C artridge to un necessary vibr ations or shock.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 92 W aste T oner Bottle One wast e toner bottle is sup plied with each T oner Cartridge. The waste toner bottle must be replaced at the same time as replacing the T oner Ca rtridge.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 93 2. Gently lift up the or ange handle slightly, then carefully remov e the Drum C artridge. 3. R emove the new Drum C a rtridge f rom its box. 4. Caref ully remove the pr otectiv e sheet f rom the Drum Cartridge b y pulling up the sealing t ape.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 94 2. Pull on the handle to remov e the empty st aple cartridge. 3. R emove the used staple cartridge f rom the cartridge holder. 4. Dispose of the us ed st aple cartr idge. 5. R emove the new st aple cartridge f rom its pack aging.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 95 P rint the Supplies Usage P age to see the remaining lif e of the Maintenance Kit: 1. P ress the Menu button on the control panel. 2. P ress the up/down arro ws to highlight the Inf ormation option.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 96 Output T ra y, Finisher and Mailbox Bins R egular cleaning k eeps the output areas f ree f rom dust and dirt. 1. Use a soft, lint-f ree cloth, lightly dampened with water. 2. Wipe clean the output tr ay, finisher areas or mailbox bins and the outside ar eas of your machine.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 97 T roubleshooting A variety of situations can aff ect the quality of your output. F or optimal perf ormance, ensure these guidelines are f ollowed: • Do not position the machine in direct sunlight or near a heat sourc e such as a r adiator.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 98 P aper T ra ys 2, 3, 4, 5 and 6 The control panel will specify the tr ay that has a paper jam. When the Err or screen is di splayed, press OK f or further inf ormation. If the Error scr een is not visible, pr ess the Back button to access the Error screen.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 99 5. R emove the Drum C artridge. 6. R emove the jammed paper. C onfirm that all paper f ragments are remov e d. 7. Insert the Drum C artridge and the T oner C artridge and close the top cov er.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 100 3. Close the High Capacity F eeder door. To p C o v e r A r e a s There is a jam at the exit or at the rear cov er. Th e control panel will specify a f ault has occurred. When the Err or scr een is display ed, press OK f or further inf ormation.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 101 Re a r C ov e r A r e a s There is a jam at the exit or at the rear cov er. Th e control panel will specify a f ault has occurred. When the Err or scr een is display ed, press OK f or further inf ormation.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 102 Duplex Unit (optional) There is a jam at the exit or at the rear cov er and th e duplex unit is fitted. The control panel will specify a f au lt has occurred. When the Error screen is displa yed, press OK f or further inf ormation.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 103 Fin ish er There is a jam at the exit or at the rear fi nisher do or. The contr o l panel will specify a f ault has occurred. When the Error screen is display ed, press OK f or further inf ormation.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 104 5. If you hav e a duplex unit, open the duplex unit cov er. 6. Open the rear cover. WA R N I N G : Be caref ul, some components inside the rear cover ma y be hot. 7. R emove the jammed paper.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 105 CRU To n e r L o w T oner Cartridge is almost empty. Op en to p c ove r. R em ove T on er Cartridge and gently shak e it. By doing this, printing oper ations can be tempor arily resumed.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 106 P aper F eeding Pr oblems The f ollowing chart lists some conditions that may occur and the recommended solutions. F ollow the suggested solutions until the problem is correct ed.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 107 Pr i n t i n g Pr o b l e m s Con di t io n Po s s i b l e C a u s e Suggest ed Solutions The machine does not print. The machine is not receiving pow er. • Check the pow er cord connections.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 108 The machine selects print materials f rom the wrong paper source. The paper option that was selected in the Pri nt i ng Pr efer ences may be incorrect.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 109 Co mmon P ostScript Pr oblems The f ollowing situations are PS language specific and may occur when sev eral prin ter languages ar e used. The machine does not print PDF file correctly.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 110 Co mmon Windows P roblems Note R ef er to the Microsof t Windows User Gu ide sup plied with your computer f or further inf ormation on Windows error messages. A P ostS cript error page prints.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 111 Co mmon Linux Pr oblems Condition Suggested Solutions The machine does not print.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 112 Note R ef er to the Linux User Guide sup plied with your computer f or further in f ormation on Linux error messages. Co mmon Macintosh P roblems Note R ef er to the Macintosh User Gu ide supplied with your comput er f or further inf ormation on Macintosh error messages.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 113 P r inting Quality P roblems If the inside of the machine is dirt y or paper has be en loaded improperly, there might be a reduction in print quality. See the table below to clear the pr oblem.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 114 Horizontal Li ne Deletions If there are areas of print deleti ons that appear across the paper: • The T oner Cartridge may not be instal led correctly. R emove and re-inst all the T oner Cartridge.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 115 Dark Spots or Marks If there are dark spots or mark s that ap pear in a random patt ern on the page: • The paper path may be cont am inated wi th toner. P rint sever al blank sheets to remove the toner accumulations.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 116 T oner particles are around bold char acters or pictures F o r toner adherence issues: • Change the printer option and try again. Go to the Prin ting P ref erenc es , click the Pap e r tab, and set the paper type to Re cy c l e d .
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 117 Curl or W av e • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temper ature and humidity can cause paper curl. (See Media Specification s on page 62.
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 118 F urther Assist ance F or any additional help visi t our customer w ebsite at www.
Gener al Care and T roubleshooting Xe rox Phaser 4600 /4620 User Guide 119 P ress the up/down arr ows to high light the option required. Press OK . 4. If printing a re port, press the left arrow to highlight Y es at the Pri n t? prompt and press OK .
Gener al Care and T roubleshooting X erox Pha ser 4600/462 0 User Guide 120.
Xe rox Phaser 4600 /4620 User Guide 121 9 Specif ications This chapter contains the specificat ions f or the machine. The machine adheres to strict specifications, appr ovals and certifications. These s pecifications are designed to provide f or the saf ety of users and to ensure that the machine oper ates i n a ful l y fu n ct i on a l s tat e.
Specification s X erox Pha ser 4600/462 0 User Guide 122 Machine Specif ications Fe a t u r e Specific ation Hardwa re Config uration P rocessor P aper T ray 1 (B ypass) and Pap er T ray 2 standard Machine Size Base configur ation: width 18.7” x depth 21.
Specification s Xe rox Phaser 4600 /4620 User Guide 123 P aper Supp ly Paper T ray 1 (Byp as s T ray) Pa p e r T r ay 2 Fe a t u r e Specification Cap ac it y 100 sheets 20 lb (80 g/m²) bond pa per p.
Specification s X erox Pha ser 4600/462 0 User Guide 124 P aper T ra ys 3, 4, 5 & 6 (optio nal) * Using heavier paper w eights can reduce the lif e expectancy of components.
Specification s Xe rox Phaser 4600 /4620 User Guide 125 Mailboxes Fe a t u r e Specific ation P a per W eights 16 lb - 53 lb (60 g/m² to 163 g/m² ) Pa p e r S i z e s A5 SEF to Legal SEF Mailbox Bin.
Specification s X erox Pha ser 4600/462 0 User Guide 126 Electrical Specif ications Fe a t u r e Specification Fre q u e n c y 50/60 Hz Electrical V oltage 110 - 127 V AC / 220 - 240 V AC Ave rag e Po.
Specification s Xe rox Phaser 4600 /4620 User Guide 127 P rint Specif ications Fe a t u r e Specific ation Compa tibility Windows 2000 / XP / 2003 / Vist a / 2008 MAC OS X 10.3 - 10 .5 Linux Speed Phaser 4600 55 ppm one-si ded (Letter) / 52 p pm (A4) Speed Phaser 4620 65 ppm one-si ded (Letter) / 62 p pm (A4) Maximum P a per Size 8.
Specification s X erox Pha ser 4600/462 0 User Guide 128.
Xe rox Phaser 4600 /4620 User Guide 129 10 Saf ety This chapter includes: • Notices and Saf ety on page 130 • Saf ety Labels and Symbols on page 131 • Oper ational Saf ety Inf ormation on page 1.
Saf ety X erox Pha ser 4600/462 0 User Guide 130 Notices and Saf ety Please read the f ollowing instructions carefully bef o re operating the machine. R ef er to them as needed to ensure the continued saf e oper ation of your machine. Y o ur X e rox machine and sup plies hav e been designed and test ed to meet strict saf ety requirements.
Saf ety Xe rox Phaser 4600 /4620 User Guide 131 Saf ety La bels and S ymbols All warnings and instructions marked on or supplied with the machine should be f ollowed. This W ARNING alerts users to ar eas of the machine where there is the possibility of personal injury.
Saf ety X erox Pha ser 4600/462 0 User Guide 132 Oper ational Saf ety Inf ormation Y o ur X e rox machine and sup plies hav e been designed and test ed to meet strict saf ety requirements. These include saf ety agency examinat ion, ap prov al, and compliance with est ablished enviro nmenta l stan dards.
Saf ety Xe rox Phaser 4600 /4620 User Guide 133 L a s e r S a fe t y I n fo r m a t i o n CAUTION: Use of controls, adjustments or perf ormance of procedures other than those specified here in ma y resu lt in haza rdou s lig ht e xpos ure.
Saf ety X erox Pha ser 4600/462 0 User Guide 134 • Nev er push objects o f any kind into th e ve ntilation openings. • Nev er override or “cheat” any of the electrical or mechanical int erlock devices. • Nev er place this machine w here people mi ght step on or tr ip on the power cord.
Saf ety Xe rox Phaser 4600 /4620 User Guide 135 Maintenance Inf ormation WA R N I N G : Do not use aerosol cleaners. Aerosol cleane rs can be explosiv e or flammable when used on electromechanical equipment. • Any oper ator machine maintenance procedures will be described in the user document ation sup plied with the machine.
Saf ety X erox Pha ser 4600/462 0 User Guide 136 Basic R egulations X erox has test ed this machine to electromagnetic emission and immunity stand ards. These stand ards are des igned to miti gate in terf erence c aused or receiv ed b y this machine in a typic al office environment.
Saf ety Xe rox Phaser 4600 /4620 User Guide 137 European Union WA R N I N G : This is a C lass A product. In a domestic environment this machine ma y cause r adio inte rf erence in whic h case the user may be requ ired to t ake adequat e measur es.
Saf ety X erox Pha ser 4600/462 0 User Guide 138 China R oHS R egulation.
Saf ety Xe rox Phaser 4600 /4620 User Guide 139 Mat erial Saf ety Data F or Material Sa f e ty Data inf ormation regarding your printer, go to: North America: www.xerox.com/msds European Union: ww w.xe rox.c om/ envi ronme nt_ euro pe F or the Customer Sup port C enter phone numbers, go to www.
Saf ety X erox Pha ser 4600/462 0 User Guide 140 P roduct R ecy cling and Disposal USA & C anada X erox oper ates a worldwide equipment tak e back an d re use /recycle prog r am. Contact your Xerox s ales representa tive (1-800-ASK-XERO X) to determine whether this Xerox machine is part of the progra m.
Saf ety Xe rox Phaser 4600 /4620 User Guide 141 European Union WEEE Directiv e 2002/96/EC Pr oduct Recy cling and Disposal (EU Prof essional/Business Environment) Ap plication of this symbol on y our equipment is confirmation that you must dispose of this equipmen t in complianc e with agreed national pr ocedures.
Saf ety X erox Pha ser 4600/462 0 User Guide 142 Energy P rogr am C ompliance All Mark ets ENERG Y ST AR The X erox Phaser 4600/4620 is ENERGY ST AR® qualified under the ENERGY ST AR Pro gr am R equirements f or Imaging Equipmen t. The ENERGY ST AR and ENERGY ST AR MARK ar e regi stere d United St ates tr ademarks.
Saf ety Xe rox Phaser 4600 /4620 User Guide 143 EH&S C ont act Inf ormation F or more inf ormation on Enviro nment, Health, and Saf ety in relation to this Xerox machine and supplies, please cont .
Saf ety X erox Pha ser 4600/462 0 User Guide 144.
Xe rox Phaser 4600 /4620 User Guide 145 Index Numerics 2-Sided, 33 Printing, 41 4-Bin Mailbox, 9, 34, 125 A Accessing Tools, 78 Accounting Enableme nt, 88 Active Jobs, 46, 71 Add Printer Wizard, 13 Ad.
X erox Pha ser 4600/462 0 User Guide 146 Paper Feeding, 106 PostScript Problems, 109 Print Quality, 1 13 Printing, 107 Windows Printing, 110 FCC Regulations, 136 File Security, 85 Finisher, 34, 124 Fi.
Xe rox Phaser 4600 /4620 User Guide 147 Maintenance Assistant, 68 Maintenance Safety Information, 135 Material Safety Data, 139 Media Guidelines, 62 Media Specifica tions, 62 Media Types, 63 Menu butt.
X erox Pha ser 4600/462 0 User Guide 148 Printing Problems, 107 Printing Quality Problems, 113 Printing Reports, 118 Printing using Windows, 29 Problem Solving, 97 Problems Linux, 111 Macintosh, 112 P.
Xe rox Phaser 4600 /4620 User Guide 149 Tray Paper Settings, 61 Trays, 16, 68 Troubleshooting, 89, 97 Troubleshooting Reports, 118 Turkey RoHS Regulation, 137 Type A USB Port, 9 Type B USB Port, 9 U U.
X erox Pha ser 4600/462 0 User Guide 150.
An important point after buying a device Xerox Phaser 4600DN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox Phaser 4600DN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox Phaser 4600DN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox Phaser 4600DN you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox Phaser 4600DN will certainly help you make a decision on the purchase.
If you already are a holder of Xerox Phaser 4600DN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox Phaser 4600DN.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox Phaser 4600DN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox Phaser 4600DN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
