Instruction/ maintenance manual of the product TW526E BenQ
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Digital Projector Us er Ma n u a l MS524E/MX525E/MW526E.
Table of conten ts 2 Important safety instructions ................... 3 Introduction .................. 7 Projector featu res .......... ........... .......... ...... 7 Shipping content s ........... ............. .......... .... 8 Projector exte rior view .
Important safety instructions 3 Impor tant safety instructions Y our pr ojector is designed and tested to meet the latest standar ds for saf ety of information technology equipment. How ev er , to ensure saf e use of this product, it is important that you f ollow the in structions mentioned in this manual and mark ed o n the product.
Important safety instructio ns 4 Safety Instructions (Contin ued) 7. The lamp becomes extremel y hot during operation. Allo w the projector to co ol for appr oximately 45 minutes prior to removing the lamp assembly for r eplacement. 8. Do not operate lamps bey ond the rated lamp lif e.
Important safety instructions 5 Safety Instructions (Continu ed) 13. Do not place this pr ojector in any of the follo wing env iro nments. - Space that is poorl y ventilated o r confined . Allow at lea st 50 cm clearance fr om walls and fr ee flow of air ar ound the pr ojector .
Important safety instructio ns 6 Safety In struct ions (Con tinued) 16. Do not stand the pr ojector on end vertically . Doing so ma y cause the pr ojector to fall ov er , causing injur y or res ulting in damage to the pr ojector . 17. Do not step on the pr ojector or place an y objects upon i t.
Introduction 7 Intr oduction Pr ojector features This model is one of the best projectors a vailable in the world. Y ou can enjo y the best performance video quality wi th up to 300-inch pr ojection acr oss various devi ces such as PC, laptop , D VD and VCR eve n document camera to bring all possibility to lif e.
Introduction 8 Shipping contents Carefull y unpack and v erify that you ha ve all of the items shown below . If any of these items are missin g, please contact your place of pur chase . Standard accessories The supplied accessories will be suitable for your r egion, and may differ from those illustrated.
Introduction 9 Optional accessories 1. Spare lamp kit 2. Ceiling mount kit 3. Carr y bag 4. 3D glasses 5. Presentation plus.
Introduction 10 Pr ojector exterior view 1. External contr ol panel (See "Pr ojector" on page 11 for details.) 2. Lamp cover 3. Zoom ring 4. Focus ring 5. Lens cov er 6. V ent (heated air exhaust) 7. Fr ont IR remote sensor 8. Pr ojection lens 9.
Introduction 11 Contr ols and functions Pr ojector 7. V olume /Ar ro w k eys ( / Left, / R i g h t ) Adjusts the sound le vel. When the On-Screen Displa y (OSD) menu is activated, the #7 and #9 k eys are used as dir ectional arr ows to se lect the desired men u items and to make adjustments.
Introduction 12 Ceiling mounting the projector W e want you to ha ve a pleasant experience using y our BenQ projector , so we need to bring this safety matte r to y our attention to pr ev ent possible damage to person and pr operty .
Introduction 13 Remote contr o l 1. Info Showing the stat us information of the projector . 2. Menu/Exit T urns on th e On-Screen Display (OSD) menu. Goes back t o pre vious OSD menu, exits and sa ves menu settings . See "Using the men us" on page 30 for details.
Introduction 14 12. K eystone/Arr o w keys ( / Up , /D o w n ) Manually cor rect s distorted images resulting fr om an angled projection. See "Corr ecting k eystone" on page 29 for details. 13. Auto Automatically determines the best picture timings f or the displa yed image .
Introduction 15 Infra-Red (IR) re mote contr ol sensor is lo cated on the front of the proje ctor . The remo te control m ust be held at an angle within 30 degr ees perpendi cular to the pro jector's IR remote co ntrol sen sor to function corr ectly .
Introduction 16 • Dispose of the used batter y accord ing t o the battery manufacturer’ s instructions. • Ne ver thr o w a battery into a fir e. There ma y be danger of an explosion.
Positioning your projector 17 P ositioning y our pr ojector Choosing a location Y our r oom la yout or personal pr eference will dict ate which installation lo cation y ou select.
Positioning your projector 18 Obtaining a pr ef err ed pr ojected ima ge siz e The distance from the pr ojector lens to the screen, the zoom setting (if a vailable), and the video format each factors in the pr ojected image size.
Positioning your projector 19 MW526E The scre en aspect ratio is 16:10 and the pr ojected pictur e is 16:10 For example, if you are using a 120 -inch screen, the a verage projection dist ance is 4239 mm and with a vertical offset of 202 mm. If your measur ed projection distance is 5.
Connection 20 Connection When connecting a signal sour ce to the projector , be sure to: 1. T urn all equipment off befor e making any connecti ons. 2.
Connection 21 Connecting a computer or monitor Connecting a computer The pr ojector can connect to both IBM® compatibles and Macintosh® computers. A Mac adapter is needed if you ar e conne cting legacy version Macintosh computers. T o connect the projector to a notebook or desktop computer : 1.
Connection 22 Connecting Video sour ce devices Y ou need only conne ct the pr ojector to a Video sou rce device using just one of the abov e connecting methods, howe ver each pr ovides a differ ent level of video quality .
Connection 23 Connecting a HDMI sour ce device The pr ojector pr ovides a HDMI input j ack that allows y ou to connect it to a HDMI sour ce device lik e a D VD pla yer , a DTV tuner or a displa y .
Connection 24 Connecting a Component Video sour ce device Examine your Video source device to determine i f it has a set of unused Component Video output jacks a vailable: • If so, you can continue with this pr oced ure. • If not, you will need to r eassess which method you can use to connect to the de vice.
Connection 25 Connecting an S-Video/co mposite sour ce device Examine your Video source device to determine i f it has an unused S-Video/ composite output jack a vailable: • If it has both jacks, use the S-Vide o output jack for connection as the S- Video terminal pro vides better pi ctur e quality t han the Video terminal.
Operation 26 Operation Star ting up the pr ojector 1. Plug the pow er cor d into the pr ojector and into a pow er outlet. T urn on the pow er outlet switch (wher e fitted). Check that the PO WER indicator light on t he pr ojector lights orange after po wer has been applied.
Operation 27 4. If the pr ojector is activated f or the first time, select your OSD language follow ing the on-screen in structions. 5. If you are prompt ed for a passw ord, pr ess the arr ow ke ys to enter a six digit passwor d. See "Utilizing the passw ord function" on page 31 f or details.
Operation 28 Auto-adjusting the imag e In some cases, you ma y need to optimize the picture quality . T o do this, pr ess AUTO on the proj ector or remote contr ol. Within 3 seconds, the built-in Intelligent Auto Adjustment function will r e-adjust the values of Frequency and Clock to pr ovide the best picture quality .
Operation 29 2. Then sharpen the image by r otating the focus ring . Corr ecting k eystone K eystoning r efers t o the situ ation wher e the pr ojected image is noticeabl y wider at either the top or bottom. It occurs when the proj e ctor is not perpendicular to the screen.
Operation 30 Using the menus The pr ojector is equipped with On-Scr een Displa y (OSD) menus for making various adjustments and settings. Below is the ov erview of the OSD men u. The follo wing example describes ho w to set the OSD language. 1. Press MENU/EXIT on the pr ojector or remote contr ol to turn the OSD menu on.
Operation 31 Securing the pr ojector Using a security cable lock The pr ojector has to be installed in a safe place to pr ev ent theft. Otherwise, pur chase a lock, such as the K ensington lock, to secur e the pro jector . Y ou can locate a K ensington lock slot on the rear side of the pr ojector .
Operation 32 If y ou forg et the passw ord If the passw ord function is activated, you will be ask ed to enter the six-digit pas sw ord ev er y time you turn o n the pro jector .
Operation 33 6. Y ou ha ve successfully assigned a ne w passw ord to the pr ojector . Remember to enter the new pass wor d next time the pr ojector is started.
Operation 34 • The input signal type effects the options a vailable for the Pictur e Mode. See "Selecting a p icture mode" on pag e 36 for de tails . F or best display pictur e r esults, you should select and use an input si gnal which outputs at this resolution.
Operation 35 5. T o na vigate the picture, press MODE/ENTER to switch to the paning mode and pres s the directio nal arr ows ( , , , ) to na vigate the picture. 6. Use the dir ectional arr ows ( , , , ) on the pr ojector or r emote control to na vigate the picture.
Operation 36 4. 16:9 : Scales an image so that it is displa yed in the center of the scr een with a 16:9 aspect ratio . This is most suitable for images which ar e already in a 16:9 aspect, lik e high definition TV , as it displa ys them without aspect alteration.
Operation 37 This function is only a v ailable when User 1 or User 2 mode is selected up in the Picture Mode sub-menu item. 5. Press / to select a pictur e mode that is closest to y our need. 6. Press to select a sub-men u item to be changed and adjust the value with / .
Operation 38 This featur e utilizes a ne w color -proce ssing algorithm a nd system le vel enhan cements to enable higher brightness while pr oviding truer , more vibrant colors in pictur e.
Operation 39 If you ha ve pur chased a test disc which contains various color test pattern s and can be used to test the color presen tation on monitors, TVs, pr ojectors, etc. Y ou can project any image fr om the disc on the screen and ent er the 3D Color Management menu to mak e adjustments.
Operation 40 Setting the pr esentation timer The pr esentation timer can indicate the present ation time on the scr een to help you achiev e better time management when giving present ations.
Operation 41 T o cancel the timer , perform the f ollo wing steps. • Using the remote contr ol. Pres s Timer On and press / to highlight Off and press MODE/ENTER . •U s i n g t h e O S D m e n u . 1. Go to the SYSTEM SETUP: Basic > Presentation Timer menu and highlight Off .
Operation 42 Hiding the imag e Pres s the Eco Blank button from pr ojector or remo te control to turn off the image for a period of t ime with up to 70% lamp pow er sa ving. Pr ess any ke y on the projector or remote contr ol to restore the image. The wo rd " Eco Blank " a ppears at the scr een while the image is hi dden.
Operation 43 Operating in a high altitude en vir onment W e reco mmend you u se the High Altitude Mode when your en vironment is 1500 m –3000 m abov e sea level, and ambie nt temperature is b etween 0°C–35°C. Do not use the High Alti tude Mode if y our altitude is betw een 0 m and 1500 m and ambient temper ature is betw een 0°C and 35°C .
Operation 44 U s e Te a c h i n g Te m p l a t e Making writing on the boar d easier f or teachers, y ou can use build-in templ ate by OS D o r re m ot e c on t ro l. Open the OSD menu and g o to the DISPLAY > Teaching Templat e . Choice Blackboard/ Whiteboard .
Operation 45 P ersonalizing the pr ojector menu displa y The On-Scr een Displa y (OSD) menus can be set ac cording to y our prefer ences. The following settings do n ot affect the pr ojection settings, operation, o r performance.
Operation 46 Shutting do wn the pr ojector 1. Press POWER and a confirmation message displa ys prompting y ou. If you don't r espond in a few seconds, the message will disappear .
Operation 47 Menu operation Menu system Please note that the on-scr een displa y (OSD) menus var y accordin g to the signal type selected. Main menu Sub-menu Options 1. DISPLAY Wall Color Off/Light Yellow/Pink/Light Green/ Blue/Blackboard Aspect Ratio Auto/Real/4:3/16:9/16:10 Keystone Position Phase H.
Operation 48 2. PICTURE Picture Mode Bright/Presentation/sRGB/C inema/(3D)/User 1/User 2 Reference Mode Bright/Presentation/sRGB/Cinema/(3D) Brightness Contrast Color Tint Sharpness Brilliant Color On.
Operation 49 4. SYSTEM SETUP: Basic Presentation Timer Timer Period 1~240 minutes Timer Display Alwa ys/3 min/2 min/1 min/ Nev er Timer Position Top-Left/Bottom- Left/Top- Right/Bottom-Right Timer Cou.
Operation 50 Note that the men u items ar e a v ailable when the pr ojector detects at least one valid signal. If ther e is no equipme nt connected to the pr ojector or no signal detected, limited menu ite ms are ac cessible.
Operation 51 Description of each menu • The default values listed in this manu al, especiall y on pa ges 51-59 , ar e for r efer ence only . They ma y var y between the project ors due to the continuous impr o vement to the products.
Operation 52 FUNCTION DESCRIPTION 3D This projector f eature s a 3D function which enables you to enjoy the 3D movies, videos, and sporting ev ents in a more realistic wa y by presentin g the depth of the images. Y ou need to wear a pair of 3D glasses to view the 3D images.
Operation 53 FUNCTION DESCRIPTION Picture Mode Pre-de fined pictur e modes ar e pr ovided so y ou can optimize y our pro jector image set-up to suit y our pr ogram type.
Operation 54 FUNCTION DESCRIPTION Brilliant Color See "Adjusting Brilliant Colo r" on page 38 f or details. Color Temperature See "Selecting a Color T emperature" on page 38 for d eta ils. Color Temperature Fine Tuning See "Setting a pr eferred color temperat ure" on page 3 8 for details.
Operation 55 FUNCTION DESCRIPTION Presentation Timer Reminds the pres enter to finish the pr esentation within a ce rtain time frame. See "Setting the pres entation timer" on page 40 for details. Language Sets the language for the On-S creen Displ a y (OSD) menu s.
Operation 56 FUNCTION DESCRIPTION Operation Settings Direct Power On Selecting On enables the function. See "Starting up the proje ctor" on page 26 for de tai ls. Auto Power Off Allows the pr ojector to turn off automatically if no input signal is detected after a set period of time.
Operation 57 FUNCTION DESCRIPTION High Altitude Mode A mode for operatio n in high altitude ar eas. See "Operating in a high altitude envi ronment" on page 43 for de tai ls. Audio Settings Allows y ou to enter the audio setting men u. Mute Sets the mute function.
Operation 58 FUNCTION DESCRIPTION Closed Caption Closed Caption Enab le Activates the function b y selecting On when the selec ted input signal carries closed captions.
Operation 59 FUNCTION DESCRIPTION Current System Status Source Shows the cur ren t signal sour ce. Picture Mode Shows the selected mode in the PICTURE menu. Resolution Shows the nativ e resolution of the in put signal. Lamp Mode Shows the cur ren t lamp mode.
Maintenance 60 Maintenance Car e of the pr ojector Y our pr ojector needs little maintena nce. The only thing y ou need to do on a r egular basis is to k eep the lens and case clean. Nev er remo v e any parts of the pr ojector except the lamp . Contact your dealer if other parts need replacing.
Maintenance 61 Lamp information Getting to kno w the lamp hour When the pr ojector is in operation, the duration (in hours) of lamp usage is automatically calculated b y the built-in timer .
Maintenance 62 Setting Auto Power Off This function allows the projector to turn off a utomatically if no inpu t source is detected after a set period of time to prev ent unnecessar y waste of lamp life. To s e t Auto Power Off , go into the SYSTEM SETUP: Basic > Auto Power Off menu and pr ess / .
Maintenance 63 Timing of r eplacing the lamp When the Lamp indicator lights up r ed or a message ap pears suggesting it is time to repl ace the lamp , please install a new lamp or co nsult you r dealer . An old lamp ma y cause a malfunction in the pr ojector and in some instances the lamp ma y explode.
Maintenance 64 Replacing the lamp (FOR SER VICE PERSONNEL ONL Y) • Hg - Lamp contains m er cur y . Manag e in accordance with local disposal la ws. See www .
Maintenance 65 3. Remov e the lamp cov er by (a) sliding the cov er to ward the side o f the pr ojector and (b) lifting it off. • Do not turn the po wer on with the lamp co ver re mo v ed. • Do not inser t your fing ers between the lamp and the project or .
Maintenance 66 11. Restart the projector . Do not turn the po w er on with the lamp co ver r emo ved. Resetting the lamp timer 12. After the startup logo , open the On- Scr een Displa y (OSD) menu. Go to the SYSTEM SETUP: Adv anced > Lamp Settings menu.
Maintenance 67 Indicators Light Status & Description PO WER TEMP LAMP System Messag e Orange Off Off Stand-by mode Gree n Flashing Off Off P ow ering up Green Off Off Normal operation Orange Flash.
Troubleshooting 68 T r oubleshooting The projector does not turn on. No picture Blurr ed imag e Remote contr ol does not work The passw ord is incorr ect Cause Remedy There is no pow er from the po we r cable. Plug the pow er cord into the A C inlet on the pr ojector , and plug the pow er cord into the pow er outlet.
Specifications 69 Specifications All specifications ar e subject to chang e without notice. Lamp life results will var y depending on envir onmental conditions and usag e. Optical Resolution (MS524E) 800 x 600 SV GA (MX525E) 1024 x 768 XGA (MW526E) 1280 x 800 WXGA Displa y system 1-CHIP DMD Lens F/Number (MS524E/MX525E) F = 2.
Specifications 70 Dimensions 302.9 mm (W ) x 111.8 mm ( H) x 221.8 mm (D) Ceiling mount installation Ceiling mount scre w: M4 (Max L = 25 mm; Min L=20 mm) Unit: mm.
Specifications 71 Timing char t Supported timing for PC input Resolution Timing Horiz ontal Fr equency (KHz) Ve r t i c a l Fr equenc y (Hz) Pixel Fr equency (MHz) 3D Field Sequent ial 3D top bott om 3D side by side 640 x 480 VGA_60 59.94 31.469 25.175 ◎◎ ◎ VGA_72 72.
Specifications 72 • The timings showing abo ve ma y not be supp orted due to EDID file and V GA graphic card limitations. It is possible that some timings cannot be chosen. Supported timing for HDMI (HDCP) input 1680 x 1050 1680 x 1050_60 59.954 65.
Specifications 73 The timings sho wing abo ve ma y not be suppor ted due to EDID file and V GA graphic card limitat i ons. It is possible that some t imings cannot be chosen. Supported timing for Video input Supported timing for Component-YPbPr input 1280 x 800 WXGA_60 59.
Specifications 74 480p 720 x 480 31.47 59.94 27 ◎ 576i 720 x 576 15.63 50 13.5 576p 720 x 576 31.25 50 27 720/50p 1280 x 720 37.5 50 74.25 720/60p 1280 x 720 45.00 60 74.25 ◎ 1080/50i 1920 x 1080 28.13 50 74.25 1080/60i 1920 x 1080 33.75 60 74.25 1080/24P 1920 x 1080 27 24 74.
Warranty and Copyright information 75 W arranty and Cop yright information P atents Please go to http://patmarking.benq.com/ for the details of BenQ pr ojector patent cov erage. Limited warranty BenQ warrants this pr oduct against any def e cts in mate rial and work manship, under normal usage and storage.
An important point after buying a device BenQ TW526E (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BenQ TW526E yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BenQ TW526E - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BenQ TW526E you will learn all the available features of the product, as well as information on its operation. The information that you get BenQ TW526E will certainly help you make a decision on the purchase.
If you already are a holder of BenQ TW526E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BenQ TW526E.
However, one of the most important roles played by the user manual is to help in solving problems with BenQ TW526E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BenQ TW526E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center