Instruction/ maintenance manual of the product SU964 BenQ
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SU964 Digital Pr ojector User Manual.
2 Table of contents English T able of contents Important safety instructions .... ........................ 3 Overview ................................ 6 Shipping contents. ...................... ............... 6 Remote control batt eries ........ ...
3 Important safety instructions English Thank you f or your pur chase of this quality BenQ projec tor! It has been designed to pr ovide yo u with an enjoyabl e home theater viewing experience. For the best results, please re ad this manual through carefull y as it is your guide thr ough the contr ol menus and operation.
4 Important safety instructions English 5. Do not block th e vents holes while the projector is on (ev en in standby mode): - Do not cov er the projector with an y item; - Do not place the pr ojector on a blank et, bedding or an y other soft surface. 9.
5 Important safety instructions English 13. Nev er attempt to replace the lamp assembly un til the pr ojector has cooled down and is unplugged from the power supply . 14. When you th ink ser vice or r epair is requir ed, tak e the projector onl y to a suitably qualified technician.
6 Overview English Ov er vie w Shipping contents Carefull y unpac k and v erify that you ha ve the item s below . Some of the items may not be a vailable depending on your r egion of purchase. Pl ease check with your place of pur chase. Some of the accessories ma y var y fr om region to region.
7 Overview English Remote contr ol batteries 1. T o open the batter y cov er , turn the remote contr ol over to vie w its back, push on the finger grip on the co ver and slide it up in the direction of the arro w as illustrated. The cov er will slide off.
8 Overview English Pr ojector featur es • WUXGA resolution The projector is HDTV compatib le with WUXGA r eso lution, pr oviding 1920 x 1200 pixels at its nativ e resolution.
9 Overview English Pr ojector exterior vie w Fr ont and upper side view Rear view Under view 1. Contr ol panel (See "Control panel" on page 10 for details.) 2. Lamp cov er 3. V ent (heated air e xhaust) 4. Pr ojection lens 5. K ensington lock slot 6.
10 Overview English Contr ols and functions Contr ol panel 7. Arro w /K eystone keys (Left / , Up / , R i g h t /, D o w n /) Mov es the c ur rent On-Screen Displa y (OSD) menu selection in the direction of the arr ow being pressed when the OSD men u is activated .
11 Overview English Remote contr ol 1. Powe r ON / OFF T oggles the projector between standby mode and on. 2. Sour ce selection ke ys Selects an input source f or display . 3. MENU/EXIT T urns on the On-Screen Displa y (OSD) menu. Goes back to pre vious OSD menu, exits and sa ves menu sett ings.
12 Positioning your projector English P ositioning y our pr ojector Choosing a location Y our pr ojector is designed to be installed in one of four possible installation locations. Y our r oom lay out or personal pref erence will di ctate which installation location y ou select.
13 Positioning your projector English Obtaining a pr efer r ed pr ojected imag e siz e The distance fr om the projector lens to the screen, the zoom setting, and the video format each factors in the pr ojected image size. This projector is equipped with a mo vable lens.
14 Positioning your projector English Pr ojection dimensions Installation for a 16:10 ratio screen The screen aspect ratio is 16:10 and the pr ojected picture is 16:10 The abo ve numbe rs are appr oximate an d may be sligh tly different fr om the actual measur ements.
15 Positioning your projector English Shifting the projection lens The lens shift contr ol pro vides flexibility for installi ng y our projector . It allo ws the projector to be positioned off t he center of the screen. The lens shift is expressed as a per centage of the pr ojected image height or width.
16 Connecting to video equipment English Connecting to video equipment Y ou can connect the projector to any type of video equipment, such as a D VD or Blu-ray pla yer , digital tuner , cable or satellite decoder , video game consol e or digital camera.
17 Connecting to video equipment English Connecting component-video de vices Be sure to match the corr esponding colors betw een the cables and the terminals. The BNC type component video jacks are pr ovided for connection to video output devices. The audio connections are pro vided for informational purposes only .
18 Connecting to video equipment English Connecting a computer Connect the projector to a computer with a V GA cable . Many la ptops do not turn on their external video ports when connected to a projector . Usually a k ey combination like Fn + F3 or CR T/ LCD k ey turns the external displa y on/o ff.
19 Connecting to video equipment English Connecting multiple sour ces thr ough HDBaseT HDBaseT is a connectivity standar d that combines HD digital video , audio, Ethern et, powe r ov er cable, and various control signals. These signals ar e transmitted wi th one CA T5e (o r abo ve) cable up to 100 m eters in length.
20 Using the projector English Using the pr ojector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied po wer cable into the A C inlet on the rear of the projector . 3. Plug the pow er cable into a wall po wer outlet and turn the wall switch on.
21 Using the projector English Selecting an input sour ce The pr ojector can be conn ected to multiple equipment at the same time. When the projector is f irst turned on, it will attempt to reconnect with the input source wh ich was in use when the pr ojector was last shut down.
22 Using the projector English Using the menus The pr ojector is equipped with multilingual On -Screen Displa y (OSD) menus for making various adjustments and settings. Below is the o verview of the OSD menu. The OSD scr eenshots below ar e for re ference onl y , and ma y differ from the actu al design.
23 Using the projector English Securing the pr ojector Using a security cable lock The pr ojector has to be installed in a safe place to prev ent theft. Otherwise , pur chase a lock, such as the K ensingto n lock, to secure the pr ojector . Y ou can locate a K ensington lock slot on the projector .
24 Using the projector English If y ou forget the pass wor d If the passwor d function is activa ted, you will be asked to enter the six-d igit passwor d every time you turn on the pr ojector . If you enter the wr ong passwor d, the passwo rd err or message is displa yed lasting for thr ee seconds, and the Input Password page f o llows.
25 Using the projector English Changing the passw ord 1. In the System Setup: Advanced > Security Settings menu, pr ess / to highlight Change Pa ss wor d and press ENTER . The Change P asswor d page is displa yed. 2. Enter the old passwor d . • If the passw ord is corr ect, the message " Input New P asswor d " is displa yed.
26 Using the projector English Adjusting the pr ojected ima ge Adjusting the pr ojection angle There ar e four adjuster feet on the bott om of the projector . These can be used if necessary to change the projection angle. Scr ew the feet in or out as appr opriate to aim and lev el the pr ojection angle .
27 Using the projector English Corr ecting pictur e distor tion K eystoning occurs when the projector is not perpen dicular to the screen and is wher e the projected picture dis plays vi sible as a trapezoid shape lik e either of the follo wing: • T wo parallel sides (l eft and right, or top and bottom) but is noticeably wider on eit her side .
28 Using the projector English Using the pr eset and user modes Selecting a pr eset mode The pr ojector is preset with sev eral pre-defined pictur e modes so that you can choose one to suit y our operating envir onment and input so ur ce picture type.
29 Using the projector English Setting the User 1/User 2 mode There ar e two user -definable modes if the curr ent avai lable pic tur e modes are not suitable for your need . Y ou can use one of the picture mode s (except the selected User mode) as a starting point and customize the settings.
30 Using the projector English Fine-tuning the pictur e quality No matter what picture mode y ou ha v e selected, you are able to f ine-tune those settings to fit every presentation purpose. Those adjustments will be sa ved to the pr eset mode you are at when y ou exit the OSD menu.
31 Using the projector English Advanced pictur e quality contr ols There ar e more advanced functi ons in the Picture > Advanced... menu to be adjusted to y our pref erence.
32 Using the projector English Setting a pref erred color temperatur e T o set a prefer red color temperature: 1. Highlight Col or T emperature and select Cool , Normal , Wa r m or Lamp Nativ e b y pressing / on the projector or r emote control. 2. Press to highlight Color T emperature Fine T uning and press ENTER .
33 Using the projector English The 3D Color Mana gement prov ides six sets (RG BCMY) of colors to be adjusted to fav orite colors. When you select each color , you can independentl y a djust its color ran ge and saturation according to your pr eference.
34 Using the projector English Selecting the aspect ratio The "aspect ratio" is the r atio of the image width to the image height. The de fa ult for this pr ojector is 16:10 while digital TV is usually in 16:9 ratio , and mos t analog TV signals and D VDs are in 4: 3 ratio.
35 Using the projector English Setting a wall color In the situation wher e you ar e projecting onto a colo red surface such as a pain ted wall which ma y not be white, the W all Color featur e can help corr ect the pr o jected pictur e’ s color to prev en t possible color differ ence between the sour ce and projected pictures .
36 Using the projector English Adjusting the sound The sound adjustments made (such as functions show n below) will ha ve an effect on the pr ojector speak er(s). Be sure you ha ve made a corr ect connection to the projector audio input. See "Connecting to video equipment" on page 16 for ho w the audio input is connected.
37 Using the projector English Setting the lamp mode This projector is ca pable of dual-lamp projection an d pr ovides several lamp modes for differ ent purposes: Y ou can perform one of the following methods to ch oose a lamp mode according to y our prefer ence .
38 Using the projector English Setting up the Wired LAN 1. Press MENU/EXIT and then press / until th e System Setup: Advanced men u is highlighted. 2. Press to highlight Serial P ort S etting and pr ess ENTER . The Serial P or t Setting page is displa yed.
39 Using the projector English Contr olling the projector r e motely thro ugh a web br o wser Once you ha ve the corr ect IP address f or the projecto r and the pr ojector is on or in standb y mode , y ou can use any computer that is on the same local area netw ork to control the pr ojector .
40 Using the projector English The tools page allows y ou to manage the projector , configure the LAN control settings and secur e access of remote netw ork operation on this projector . i. Y ou can name the project o r , keep track of its location and the person in charge of it.
41 Using the projector English The info page displa ys the informat ion and status of this projector . For mor e information, visit http://www .crestr on.com & www .crestron.com/getr oomv ie w . Press Exit to go back to the remote ne tw o rk operation page .
42 Using the projector English Operating in a high altitude en vir onment W e recommend that yo u activate High Altitude when your envir onment is higher than 15 00 meters (around 4920 feet) above sea le vel, or whenev er the proj ector will be used for extended periods of time (>10 hours) without shutdown.
43 Using the projector English T urning the pr ojector off T o turn the projector off, pr ess PO WER ( ) on the pr ojector or OFF on the remote contr ol and a warning message a ppears. Press PO WER / OFF ( ) again. • The Po wer indicator light flashes orange and the fans run for about two mi nutes to cool the lamp .
44 Using the projector English On-Scr een Displa y (OSD) menus On-Scr een Displa y (OSD) structure Please note that the on-scr een displa y (OSD) menus vary according to the signal type selected.
45 Using the projector English Main menu Sub-menu Options Displa y W all Color Off/Light Y ellow/ Pink/ Light Green/ Blue/ Blac kboard Aspect Ratio Auto/Real/4:3/16:9/16:10 Overscan Adjustment 0/1/2/3.
46 Using the projector English System Setup: Basic Languag e Projector Installation Fr ont/Rear/Rear Ceiling/Fr ont Ceiling Menu Settings Menu Displa y Time 5 sec/10 sec/20 sec/30 sec/Al ways Menu P o.
47 Using the projector English Main me nu Sub-menu Options System Setup: Advanced High Altitude On/Off Lamp Settings Lamp Mode Normal-Dual / Economic-Dual / Normal-Single Alternative / Economic-Single.
48 Using the projector English Note that the menu items ar e availab le when the projec tor detects at least one valid signal. If there is no equipment connected to the pr ojector or no sign al detected, limited menu items are acc essible .
49 Using the projector English Picture menu Picture menu (Advanced) Function Description Pictur e Mode Pre-de fined picture modes ar e prov ided so you can optimize y our proje ctor picture set-up to suit your pr ogram type. See "Selecting a preset mode" on page 28 for det ails.
50 Using the projector English Displa y menu Function Description W all Color Corr ects the projected pic ture’ s color when the pr ojection surface is not white. See "Setting a wall color" on page 35 for detai ls. Aspect Ratio There are sev eral options to set the pictur e’ s aspect ratio depending on y our input sour ce .
51 Using the projector English Sour ce menu Function Description Quick Sear ch Sets whether the pr ojector searches au tomaticall y f or input sources. If the sour ce scan is On , the projector will scan f or input sources until i t acquires a signal.
52 Using the projector English System Setup: Basic menu Function Description Langua ge Sets the language for t he On-S creen Display (OSD) menus. See "Using the menus" on page 22 for de tails . Projector Installation The pr ojector can be installed on a ceiling or be hind a screen, or with one or more mir rors.
53 Using the projector English System Setup: Advanced menu Function Description High Altitude A mode for operation in ar eas like high altitude or high temperature.
54 Using the projector English Closed Capti on Closed Caption Enable Activates the function b y selecting On when the selec ted input signal carries closed captions.
55 Using the projector English Information menu This menu sho ws you the curr ent operating status of the pr ojector . Some pictur e adjustments are a vailable only when cer t ain input sour ces are in use. Una vailable adjustments are n ot shown on th e screen.
56 Additional information English Additional inf ormation Car e of the pr ojector Y our pr ojector needs little maintenance. The only thing yo u hav e to do on a regular basis is k eep the lens clean. Nev er remo ve an y par ts of the pr ojector except the lamp .
57 Additional information English Lamp information Getting to kno w the lamp hour When the pr ojector is in operation, the duration (in hours) of lamp us age is automatically calculat ed by the built-in timer . T o obtain the lamp hour information: 1.
58 Additional information English Timing of r eplacing the lamp When the Lamp indicator lights up r ed or a message appears sugge sting it is time to replace the lamp , please install a new lamp or consult y our dealer . An old lamp ma y cause a malfunction in the projector and in some instances the lamp ma y explode.
59 Additional information English Replacing the lamp • T o reduce the risk of electrical shock, alwa ys turn the pr ojector off a nd disconnect the power cable befor e changing the lamp . • T o r educe the risk of seve re burns, allow the pr ojector to cool for at least 45 minutes befor e replacing the lamp .
60 Additional information English 1. T urn the power off and disconnect the pr ojector from the pow er outlet. T urn off all connected e quipment and discon nect all other cables. See "T urn ing the pr ojector off" on page 4 3 fo r deta ils.
61 Additional information English Resetting the lamp timer Do not reset the lamp timer if the lamp has no t been replac ed as this could cause damage. 1. After the start-up logo, pr ess MENU/EXIT and then press / until the System Setup: Advanced men u is highlighted.
62 Additional information English Indicators Light Status PO WER TEMP LAMP1 LAMP2 Po w e r e v e n t s Orange Off Off Off Stand-by mode. Gre en Flashing Off Off Off Po wering up. Gre en Off Off Off Normal operation. Orange Flashing Off Off Off Normal pow er - do wn cooling.
63 Additional information English T r oubleshooting Prob lem Cause Remedy The projector does not turn on. There is no power fro m the power cable. Plug the pow er cable into the A C inlet on the rear of the pr ojector , and plug the po wer cable into to the pow er outlet.
64 Additional information English Specifications All specifications are subject to change without notice. Optical Pr ojection system Single-chip DLP™ system Native r esolution 0.
65 Additional information English Dimensions 443 mm x 354.7 mm x 167 mm (W x D x H) Ceiling mount installation 443 354.7 380.8 167 46 72.52 24 266 298 70 222 288 230.92 443.03 537.90 577.70 202.86 380.8 143.39 127.7 Ceiling mount screws: M5 (Max. L = 25 mm; Min.
66 Additional information English Timing chart Supported timing for PC input * Supported timing for 3D sign al with F rame Sequential, T op-Bottom and Side-b y-Side format. ** Supported timing for 3D signal with F rame Sequential format. *** Supported timing for 3D signal wi th T op-Bottom and Side-by-Side format.
67 Additional information English **** Only f or the PC (analog RGB) inputs The timings sho wing abov e may not be supported due to EDID file and V G A graphic card limitations. It is possible that some timings cannot be chosen. Supported timing for HDMI (HDCP) inpu t * Supported timing for 3D signal with F rame Sequential form at.
68 Additional information English Supported timing for EDTV and HDTV (via Component inputs) * Supported timing for 3D signal with F rame Sequential form at. Supported timing for Video input Supported timing for 3D signal with Fr ame Sequential format.
69 Warranty and Copyright information English W arranty and Cop yright information Wa r r a n t y BenQ warrants this pr oduct against any defects in material and w orkmanship, under n ormal usage and storage. Proof of pur chase date will be r equired with an y warran ty claim.
An important point after buying a device BenQ SU964 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BenQ SU964 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BenQ SU964 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BenQ SU964 you will learn all the available features of the product, as well as information on its operation. The information that you get BenQ SU964 will certainly help you make a decision on the purchase.
If you already are a holder of BenQ SU964, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BenQ SU964.
However, one of the most important roles played by the user manual is to help in solving problems with BenQ SU964. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BenQ SU964 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
